Question 2:

Gender
a-

Male

b-

Female
Total

Frequency
34

Percentage
57%

Cum. Freq.
34

26

43%

60

60

100%

Question 3:
Which of the following your concern department?
a-

Operational & Services

Frequency
9

Percentage
15%

Cum. Freq.
9

b-

Technical & Functional

12%

16

c-

MIS & IT

10%

22

d-

Marketing & Sales

13

22%

35

e-

Human Resource Management

10

17%

45

f-

Finance and Accounts

11

18%

56

g-

Supply Chain Management

7%

60

Total

60

100%

Question 4:
Which of the following best describe your position here?
Frequency
19

Percentage
32%

Cum. Freq.
19

Line Management

13

22%

32

c-

Technical Support

13%

40

d-

Senior Management

8%

45

e-

Middle Management

15

25%

60

Total

60

100%

a-

Junior Staff

b-

Question 5:
How long have you been working in British Airways?

Frequency
6

Percentage
10%

Cum. Freq.
6

6 months-1 Year

11

18%

17

a-

Less Than 6 Months

bc-

1-3 Years

21

35%

38

d-

3-5 Years

13

22%

51

e-

More Than 5 Years

15%

60

Total

60

100%

Frequency
3

Percentage
5%

Age in Years
a-

Less than 20 years

b-

20-30 years

16

27%

c-

30-40 years

21

35%

e-

Above 40 years

20

33%

Total

60

100%

Gender

43%

Male

57%

Female

Concern Department
Operational & Services

7% 15%
18%

Technical & Functional

12%

MIS & IT
Marketing & Sales

10%

17%
22%

Human Resource
Management
Finance and Accounts
Supply Chain
Management

Designations

25%

32%

Line Management

8%
13%

Junior Staf

22%

Technical Support
Senior Management
Middle Management

25%

32%

Line Management

8%
13%

Junior Staf

Technical Support

22%

Senior Management
Middle Management

Working period in British Airways

15%

10%
18%

Less Than 6
Months
6 months-1 Year

22%

1-3 Years
3-5 Years
35%

More Than 5 Years

Age in years
Less than 20 years
20-30 years
30-40 years
Above 40 years
Total

Motivation of Employees
Strongly agree
No.

Statement

My organization is aware of employees needs.

Employees and management relations are

approchable.

Management supports teamwork activities.

Work environment is improved due to

management inititives.

Regular trainings are provided in all

departments.

Employees turnover is low in my organization.

Strongly Disagree

5
Strongly
agree

4
Agree

3
Neutral

2
Disagree

12
20%
16
27%
15
25%
14
23%
16
27%
6
10%

17
28%
17
28%
11
18%
14
23%
17
28%
13
22%

11
18%
11
18%
11
18%
11
18%
11
18%
12
20%

10
17%
7
12%
11
18%
11
18%
9
15%
18
30%

Non-Monetary Rewards in the Organization

Strongly agree
No.

Statement

Employees motivational level is high.

Training and technological updating is provided.

Top management appreciated hard work.

Employees commitment is valued by top

management.

Strongly Disagree

4
Agree

3
Neutral

2
Disagree

14
23%
16
27%
14
23%
17

13
22%
13
22%
12
20%
14

11
18%
11
18%
15
25%
10

13
22%
10
17%
8
13%
13

4
5
6

Employees commitment is valued by top

management.
Employees are empowerd in job design and
operation.
Recognition is high for productive eforts.

27%
19
32%
9
15%

23%
14
23%
11
18%

16%
11
18%
17
28%

Strongly agree
No.

Statement

Cash rewards are given regularly in my

organization.

I often gets bounses other than incentives.

3
4
5

I am getting a good wage as compared to

industry.
The daily wage system is also attracting good
contract employees.
Monetary and non-monetary are equally
important.

5
Strongly
agree
17
28%
19
32%
15
25%
11
18%
11
18%

21%
11
18%
15
25%

Strongly Disagree

4
Agree

3
Neutral

2
Disagree

12
20%
16
27%
19
32%
13
22%
11
18%

16
27%
9
15%
7
12%
11
18%
14
23%

8
13%
10
17%
11
18%
17
28%
11
18%

Performance of the Employees

Strongly agree
No.

Statement

My work always complete on time.

I am regular and punctual at workplace.

3
4
5

I always get positive performance appraisal from

top management and collegues.
I always participate in decision making process
in my department.
I am good team player and energetically
motivate subordinates.

5
Strongly
agree
14
23%
24
40%
14
23%
15
25%
21
35%

Strongly Disagree

4
Agree

3
Neutral

2
Disagree

19
32%
13
22%
11
18%
13
22%
14
23%

13
22%
9
15%
10
17%
14
23%
11
18%

9
15%
7
12%
14
23%
9
15%
8
13%

gly Disagree
1
Strongly
disagree

Total

10
17%
9
15%
12
20%
10
17%
7
12%
11
18%

60
100%
60
100%
60
100%
60
100%
60
100%
60
100%

A- Satisfication of Employees

Combine
Avg.
30%
191
3.18
204
3.40
186
3.10
191
3.18
206
3.43
165
2.75

25%
20%
15%
10%
5%
0%

BBBBBB
BBBBBB
BBBBBB
BBBBBB
BBBBBB
BBBBBB
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BBBBBB

on

B- Non-Monetary Rewards in the Orga

ngly Disagree
1
Strongly
disagree
9
15%
10
17%
11
18%
8

Total

60
100%
60
100%
60
100%
62

Combine
Avg.

35%

190
3.17
195
3.25
190
3.17
205

25%

30%

20%
15%
10%
5%
0%

15%
10%
5%
13%
5
8%
8
13%

100%
60
100%
60
100%

3.31
211
3.52
178
2.97

0%

C- Monetary Rewards in the Organiza

ngly Disagree
1
Strongly
disagree
7
12%
6
10%
8
13%
8
13%
13
22%

Total

Combine
Avg.

35%
30%

60
100%
60
100%
60
100%
60
100%
60
100%

204
3.40
212
3.53
202
3.37
182
3.03
176
2.93

25%
20%
15%
10%
5%
0%

D- Performance of the Employees

ngly Disagree
1
Strongly
disagree
5
8%
7
12%
11
18%
9
15%
6
10%

Total

Combine
Avg.

40%
35%

60
100%
60
100%
60
100%
60
100%
60
100%

208
3.47
220
3.67
183
3.05
196
3.27
216
3.60

30%
25%
20%
15%
10%
5%
0%

on of Employees

Strongly agree
Agree
Neutral
Disagree
Strongly disagree

Rewards in the Organization

Agree
Neutral
Disagree
Strongly disagree

Neutral
Disagree
Strongly disagree

ards in the Organization

Strongly agree
Agree
Neutral
Disagree
Strongly disagree

ce of the Employees

Strongly agree
Agree
Neutral
Disagree
Strongly disagree