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Managing Discipline at the Workplace

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Date
25/10/2016 26/10/2016

Time Country
Venue
9AM Malaysia Armada PJ
5PM
9AM 5/12/2017 - 6/12/2017
Malaysia ARMADA PJ
5PM

Overview

Running a business in Malaysia will require you to have a clear understanding of the
Malaysian Employment Law and Industrial Relations practice. It isan invaluable tool to help
protect your rights and obligation as both an employer and employee. Have poor
understanding about these laws and practices may lead to a lack of harmony, negative work
environment, low morale and productivity and worse, taken to the Industrial courts and face
penalties. So be equipped with the knowledge to help you run your businesses smoothly.

Learning Outcomes

At the end of the programme, participants are able to:

Understand the main provisions of the Employment Act 1955, Malaysia and specific
sections of Industrial Relations Act
Make legally binding contracts of employment
Use the right formula for work on rest days, public holidays and OT the right formula for
calculating prorated salary for unpaid leave, joining during the month, leaving before the
end of the month
Administer leave benefits correctly including unutilized leave
Handle problems related to sick leave
Handle problems and challenges related to maternity leave
Handle various types of disciplinary problems commonly found in organizations

Manage problem with probationers


Manage problems related to termination of employees due to various reasons
Understand what to do in cases of dismissals
Understand the various other legal issues in organsations for better employee handling

Who Must Attend

HR Managers / Executives/ Assistants

Office Managers / Executives

Production Managers / Executives

Operations Managers / Executives

Purchasing Managers / Executives

Services Managers / Executives

Accounts and Finance Managers / Executives Sales and Marketing Manager


Administration Managers / Executive

Secretaries/ Personal Assistants

Course Details

Day 1: Employer Employee Relationship


Module 1: Employment Contracts
Types of contracts
Differences between Contract of service and
Contract for service
What should be included in contracts
What documents form the basis of contracts?
Master Servant Relationship
Legal Registers

Module 2: Working Hours and Days and


OverTime
Normal working hours, 6 or 5-day weeks?
Overtime Rates, Duty Roster

Module 3: Rest Days & OT


Rest Days entitlement
Calculation of payment rates for 2 rest days per
week
Can rest days be replaced?

Module 4: Public Holidays & OT


Public holidays entitlement
Payment rates if PH falls on Rest Day
Rate for work in excess of normal hours on OT
Absenteeism before and / or after PH

Module 5: Annual Leave


Annual Leave entitlement
Carry forward of annual leave

Forfeiture of unutilized annual leave


Annual leave entitlement for terminated
employee
Handling the problem of unutilized annual leave
on termination

Module 6: Sick Leave


Hospitalization & Non-hospitalization Leave
entitlement
Prolonged illness leave
Time limit to inform employer of sick leave
What action can employer take if employee
does not inform of sick leave within the time
limit?
MC from non-panel doctors
Termination / Dismissal of employee while on
sick leave
Medically Boarding Out

Module 7: Maternity Protection


Number of days of Maternity Leave entitlement
Obligations of employer to pay maternity
allowance to ex-employees under certain
conditions
Calculation of maternity allowance for deceased
employees
Conditions for Maternity Allowance
Dismissals before, during and after maternity
leave
Can an employee be forced to go on maternity
leave before confinement date?
Legal Register

Module 8: Wages & Salaries


Limit on deductions
How to recover monies owed by employee
Limit of salary advance for any purpose
Procedure for giving staff loans
How to recover for overpayment of salaries
Legalities involved in paying by cheque or
crediting the bank
Registers

Day 2: Overview of Industrial Relationship


Act 1967
Understand the meaning of 'strike', 'lock-out',
'collective agreement', 'collective barganing' and
'essential services',
Industrial Court of Malaysia
Misconduct in Employment

Module 9: Definition of Misconduct


Negligence and insubordination
Aggravation of Misconduct
Provocation of Misconduct
Criminal Misconduct
Module 10:Suspension of Employees
Suspension period
Situation for suspension
Limit on suspension period
The different payment rates during suspension
Module 11:Disciplinary action
Types of disciplinary action
The legal need for Domestic Inquiry
The Code of Conduct for Industrial Harmony
Module 12:Legal Handling of Situations for
Disciplinary Action
Habitual absenteeism, Tardiness
Habitual late coming / leaving early
Abuse of MC, Poor performance
Module 13:Unfair Dismissals and
Constructive Dismissals
Time limit for employee to make complaints
underIndustrial Relations Act 1967
Who may represent employer for conciliation
proceedings?
Who may represent employer in Industrial
Courts?
Maximum compensation
Module 14: Probationers
Probation period
Termination of probationer, Extension of
probation
Non-confirmation of probationer
Issue of the forgotten probationer
The deeming clause for probationers,
Disciplinary problems
Notice period for resignation during probation
Benefits for probationers

Module 15: Termination:


Retrenchment/Lay-off/Downsizing/Relocation
of Business/Change of Ownership
Notice period for Termination / lay-off
Situations for termination, Situations for giving
notice

Rate of Termination Benefits, Payment date


LIFO or FIFO, Voluntary Separation Scheme
(VSS)

Module 16: Other Legal Issues


Medically Boarding Out
Frustration of contracts
Benefits, expiry and renewal of fixed term
contracts, Retirement
Gratuity payments
Transfers, Job reallocation
Reduction of salary, allowances and benefits
Re-designation of position, Reorganization of
company
Training, Performance management
The Code of Conduct for Industrial Harmony
Legalprecedents set by Industrial Court Awards

Module 17: Domestic Inquiry


Procedure(Practical)
The Stages of a Domestic Inquiry
Preliminary Inquiry
Charge sheet
Notice of Inquiry
Inquiry Proper
Decision of Panel

When is a DI necessary and how to handle?

Methodology

Presentations, *case studies, interactive group discussions, workshops


Industrial Court Awards and Superior Court Judgements shall from the basis of case Study.

Course Leader

DR B DASS
HR Business Coach
PhD (Adult & Continuous Ed, UPM)
M.Ed (Training & Development, UK)
Post-Grad Dip HRM (UK)
C-IV Certificate in Training and Workplace Assessment (Australia)
CAHRP

Work Experience
Dr Dass comes with 30 years of HR, Learning and Development corporate work and training
experience. Early in his career, Dr Dass worked for SMEs and MNC before setting up his own
human resource and training practice.
He worked as a HR Manager in a leading Real Estate Agency with a work force of about 500,

before he moved on to Electrolux Group, as their Training Manager at the Electrolux Business
School. Here, he helped to design, deliver and evaluate training programs conducted at all
levels. He had personally commissioned a video shoot on operations cleaning for the cleaners
which is still being used. He ran supervisory, executive and management development
programs at the Electrolux Business School.
Dr Dass was the CEO and Principal of Skills and Management Institute of SKB. During his
tenure, he also developed and organized conventions, boot camps for the real estate agents.
He can be mentioned as the pioneer who created a systematic training curriculum for the real
estate industry in Malaysia
Dr Dass also has served at leading private and public universities including institutions from
Australia, UK, USA and France, who are affiliated with local universities. Some modules taught
by him, includes, Change Management, Leadership, Human Resource Management, Adult
and Continuing Education.

Professional Membership
1.Life member and National Deputy President of Malaysian Institute of Human Resource
Management (MIHRM) 2010-2012.
2.National Vice- President, Academic/certification director for OUM-IPD-MIHRM Diploma
collaboration.
3.Chairman - Academic education and training Membership of Malaysian Institute of
Management and Technology Association of Malaysia, 2012-2013

Professional Certification
1.Certified Catalytic Instructor by Dr Scott Parry of Training House US
2.Accredited trainer for TEAM Management Systems, UK,
3.Accredited trainer for DTS International, DISC Inventory, Australia,
4.Accredited trainer for Tee Side Tertiary College, UK, in Supervisory Management.
5.Certified Trainer (MIM) & HRDF
6.Certified trainer to conduct the Pin Plan Program from Germany.
7.Certified change management practitioner by PROSCI USA

Appointments and Awards


1.Professional advisor by the Chartered Institute of Personal and Development (CIPD) UK.
2.HR Consultant with the National Human Resource Center, PSMB, Malaysia
3.Excellent Facilitator Award for the year 2011 from MIHRM.
4.Competent Toastmaster and has held positions from being a committee member to president
and division governor, in Toastmaster International, and Rotary International, where he was
invited to facilitate youth development programs in Spain, Australia, USA, India and Malaysia.
5.Disciplinary committee at the Royal Lake Club, Malaysia

Author
As an author, he has published: Adult & Continuing Professional Education Practices,
published by Patridge-Penguin
To contact Dr Dass for any speaking, training and consultancy engagements, please contact
us at +603 8074 9056 | Mobile +6012 6869 628 | or email: info@iTrainingExpert.com
OR

MR SYAMSUL F. AHMAD
Syamsul has been actively in the field of Training/Learning and Development for more than 15
years. He has trained and developed hundreds of people being an in-house trainer/facilitator

in various organisations that he had worked with. He always emphasizes that it is the passion
for training and educating people that has ignited him to pursue a career in the training and
development.
With his over 20 year experiences in the field of Human Resources and Industrial Relations
Management, his credentials in the training field were gained over the years with passionate
and love for knowledge.
He is known of his ability to incorporate his vast knowledge and industrial experience into his
training sessions, enabling participants to relate to the subject matter and benefit the best.
He started his career in the Human Resources and Industrial Relations Management way back
in the 90s, for 12 years servicing the National Carrier. He then enhanced his career with
couple of Government-Linked companies, LLC as well as rapid growing SMEs.

Passionate in peoples management and development, he became an in-house Licensed


Facilitator of the 7 Habits of Highly Effective People. He further marked his journey in
establishing an international collaborated Leadership Programme and won for the Company an
international Award for the Asian Region.

Syamsul has great experiences to share with, in the human resources and industrial relations
management in both unionised or non-unionised environment, as well as Learning &
Development and Human Capital/Talent Management.

Over time, inspired from the 7 Habits programme, he came out with his own programme : Jadi
Pro-Aktif, Jadi Positif which has enlightened many individuals in various levels in the
organisation. Syamsul was a national Rugby player and active in outdoor activities and sports.

To contact Mr Syamsul, please contact us at +603 8074 9056 | Mobile +6012 6869 628 | or
email:info@iTrainingExpert.com

Testimonies

Investment

Normal fee
Sign up 1 pax
Pay before course starts
MYR 2,780.00
USD 650.00
Early Bird
Sign up 1 pax
Pay 14 days before course starts

MYR 2,180.00
USD 500.00
Group Fee
Sign up 3 pax or more
Pay 14 days before course starts
MYR 2,080.00
USD 480.00

(Fee inclusive of GST, Buffet Lunch, Refreshment, Welcome Pack, Training Materials Certificate of Achievement)

Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement.
Certificates are distributed on the final day of the program.

Payment mode:
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest
payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm
your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via
international banks.

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