Professional Documents
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1. Efficiency means:
1) To achieve organiza onal goals with minimum resources.
2) To achieve organiza onal goals with minimum costs.
3) To achieve organiza onal goals at any cost.
4) Effectiveness.
2. Accountability means:
1) Managers' responsibility for organizational success.
2) Every employee is accountable for his tasks.
3) Employees and managers are responsible for their services.
4) Customers have right to ask evidence.
3. Who conducted Hawthorne studies?
1) Max Weber
2) Fredric Taylor
4. Managers should:
1) get plans accomplished
2) be responsible for the success of strategic plans.
3) plan
4) be involved in planning
5. Conflict:
1) can be constructive
2) is not avoidable
3) is harmful
4) is avoidable
4) Elton Mayo
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6. Organizational chart:
1) shows organizational relationships and reporting channels.
2) indicates organizational positions.
3) shows who reports to whom
4) shows organizational hierarchy.
7. What is human resource planning?
1) It refers to development planning.
2) It refers to personnel planning.
3) A plan to support personnel welfare.
4) It means personnel recruitment.
8. How employees ' training needs are estimated?
1) Through supervisors' evaluation.
2) Through employees' performance evaluation.
3) Through employees' self assessment.
4) On the basis of personnel or training department.
9. Time study:
1) Is the minimum time needed to do the job.
2) It not used in organizations any more.
3) Is still valid
4) Shows the exact time needed to do the job.
10. Who introduced hierarchical needs?
1) Herzberg
2) McClelland
3) Maslow
4) McGregor
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2)McGregor
3)Herzberg
4)Weber
2) Top managers
2) Planning
4) It depends
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