Quality Tool -Fish Bone

Cause and Effect Diagram for Export Development Canada

Description

The diagram illustrates possible causes

and effects of a prolem. It is known as
the fishbone or cause and effect diagram

Record filling

Defects

wrong registration
details

Defective imports

wrong allocation of
registration number

Defective exports

Double registration

How to use Fish bone diagram

Omission of
exports/imports

Expired imports
Expired export
products

The problem is placed in the provided

box
Categorising problems into major
categories

Causes cateories branch down from the

main arrow

fluctuations
expenses in rate
conversions
drop in currency value
diferrence in
currencies.

delayed tariff pay

delayed deliveries

delayed inspection

wrong deliveries

untimely inpections

Exchange Rates

Customs Formalities

Licensing
Expensive licensing

ctive exports

Expired imports
Expired export
products

Corrupt licensing
officers
Negative Political
influence
long payment
procedures

Problem Statement

Reduced imports and

Exports
delayed tariff payments

Rejected contracts

delayed deliveries

delayed inspection

wrong deliveries

delayed signing

Illegal contracts

Omissions in contracts

ntimely inpections

Contract Signing