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Quiz:05Quiz
05Quiz
Started:Nov15at8:16pm
QuizInstructions
Question1
1pts
Totraintheirworkforcetoturnoutqualityproducts,Motoroladevelopeda5pointapproach?
a.Seventoolsusedinstatisticalprocesscontrol&problemsolving
b.Breakevenanalysisinthefactory
c.Presentationskillscoupledwithspeedreading
d.Briefoverviewonthehistoryofquality
e.AandCabove
Question2
1pts
InplainEnglishSixSigmameans.(Pickthebestanswer.)
a.Nonconformancelimitedtosixdegreesofseparation
b.3.4errorspermillionopportunities
c.Oneerrorperbillion
d.Conformancetoastandardof1errorpertrillion
e.Impartsthemostvaluetosociety
Question3
1pts
Whichofthefollowingaretypicalerrorrates?
a.Airlinebaggagehandling3.5Sigma
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b.Airlineerrorsresultinginfatalities6.5sigma
c.Doctor&pharmacistaccuracy,justunder5sigma
d.99.99966%accuracyissixsigma
e.Allofabove
Question4
1pts
Controlchartsareusedto
a.Find85%ofthequalityproblems
b.Determineifaprocessisincontrol
c.Findqualityproblemsrelatedtomanagement
d.Drivethe80:30rule
e.BandDabove
Question5
1pts
MotorolafoundwhentheybeganwhatultimatelybecameMotorolaUniversitywastheir
a.Statisticalprocessrelatedtrainingsufferedfromalackofmathskillswhereasreadingwasfine
b.PublicschoolsprovidedasoundproductwithsometweakingbyMotorola
c.ScienceTechnologyEngineeringandMathwereverystronginIllinois
d.Readingturnedouttobethecoreproblem
e.Mathturnedouttobethecoreproblem
Question6
1pts
OpenBookManagement
UsedatSpringfieldArms,JackStarkCEO
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b.Showallemployeesthefinancials&Teachthembusinessbasics
c.Assurethateveryonesharesdirectlyincompanyriskoffailure
d.DevelopastrongJoHariwindowforallemployees
e.Alloftheabove
Question7
1pts
SixSigmaDesignTechniquesinclude:
a.Derating&StructuralAnalysis&ReliabilityPredictionStudies
b.FailureModeEffectsAnalysis(FMEA)&FaultTreeAnalysis(FTA)
c.InstrumentAccuracy&atleast5XofDeviceBeingMeasured
d.Alloftheabove
e.AandBabove
Question8
1pts
SixSigmaManufacturingTechniques
a.Designformaximumvariability
b.Designformanufacturability
c.Maximizepartsandmodelnumbers
d.Cutincustomizationearlyintheprocess
e.Alloftheabove
Question9
1pts
Matchthefollowing:
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80%oftheproblemscausedby20%ofthestaff
Whensystemsareoutofspec
Keeptrackoferrors
IdentifyErrorFrequency
Statisticaltextforcause&effect
[Choose]
[Choose]
[Choose]
[Choose]
[Choose]
Question10
1pts
Thefollowingare__________________:
Customer
Leadership
Organization
Design
SupplyChainManagement
Manufacturing
Employees
Measurement
Tools
FieldOperations
SupportServices
Results
a.12areasofsixsigmaemphasis
b.12coreareasofISOcertification
c.12issuesofW.EdwardDeming
d.12areasofCMIIcertification
e.Noneoftheabove
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