Professional Documents
Culture Documents
Provide exemplary positive customer service to any student with a concern or looking for information.
Provide administrate support such as front desk coverage, whereas communicate effectively with
students, faculty, staff, and other constituents, providing accurate information, resources, and guidance.
Must demonstrate outstanding interpersonal skills along with the ability to communicate with a diverse
group of faculty, staff, students, and external community.
Greet and assist the Dean's appointments and visitors and assisting with scheduling and running
meetings.
UTEP Vice President of Business Affairs Office
February 2014-May 2016
Student Assistant
Managed online customer service for PeopleSofts Help Desk, maintaining responses to less than an
hour.
Researched and created presentations, Quick Guides and User Productivity Kits (UPKs) for the external
use of PeopleSofts services and trainings.
Managed mass information through excel files and created weekly and monthly reports.
UTEP Honors House
January 2014-May 2014
SLI/SEE Teacher Assistant
Organized, planed and facilitated class for every week with topics including leadership skills,
communication, diversity, global perspective, personal enrichment, time management, etc.
Supervised 20 undergraduate students in the program SEE (Student Enrichment Experience) around
Washington DC, New York, and Boston for the purpose of the development of students in immeasurable
academic, personal and professional growth.
UTEP Entering Student Program
August 2013- December 2013
Teacher Assistant
Educated 26 students on the importance of campus resources and how student involvement furthers
success in the college career.
Collaborated with the course instructor to provide instructional leadership for university Class 1301.
Assisted with grading, hold 2-5 office hours per week, monitor students academic progress, help
students become independent learners, model good student behavior.
Facilitated classroom discussions and developed interactive activities to support student learning of
leadership theories
MEMBERSHIPS & AFFILIATIONS
Univeristy Ambassadors
International Professional Business Fraternity of Delta Sigma Pi
VOLUNTEER ROLES
Church, Project Move, Race El Paso, Centennial Celebration, UTEP Volunteer, Adopt the Highway
SKILLS