Questions Asked To the

Branch Manager of ICICI Bank

1.What is the Balance that is required for ICICI

Savings Account?
- ICICI Savings account requires an Average Monthly
Balance of Rs. 75,000 in a combination of savings
account/ current account and fixed deposits including a
minimum monthly balance of Rs. 25,000 in the savings
account / current account or Smart Money facility with a
minimum fixed deposit of Rs. 200,000. However, a "No
Frills" Account can be opened with Zero balance.
2.What is the Average Monthly Balance (AMB)
required to be maintained in the case of an
ICICI Savings Account? How is the AMB
calculated?
- The minimum AMB required to be maintained for ICICI
Savings Account is Rs. 75,000. The AMB is calculated by
adding the end of day balances for each day in the month
and dividing it by the number of days in that month.
3.Is there a charge for non-maintenance of
Average Monthly Balance (AMB)?
- There is a charge levied for non-maintenance of AMB.
The charge is Rs. 250+ per month. You may please refer

to our tariff on www.icici.co.in for further details on

applicable charges.
4.Do I need to give an advance notice for
withdrawal of cash beyond a limit from a
branch?
- Prior notice (normally 24 hours) is to be given to the
branch from where the cash withdrawal is to be made for
an amount greater than Rs.1, 00,000.
5.How can I earn higher returns on funds in my
Current / Savings Account?
- Currently, as per RBI regulations you earn interest at
4.00% p.a. (paid half yearly) on your Savings Account
balances and NIL interest on your Current Account
balances. However, if you choose, the moment your
savings cross the required balance amount, the excess
amount will get transferred to a Fixed Deposit, thereby
earning you a higher rate of interest.
6.Can I access my account when I am out of town
/ travelling in India?
- Yes, you can check both the balances in your account
as well as your transaction history at any of our branches
or ATMs. Moreover you can also apply for our Internet
Banking or Phone Banking facility which will give you
access to your account balances and other services
anytime, anywhere.

7.Can I withdraw cash in any other city where I

do not have a Current / Savings Account?
- It is possible to withdraw cash using the debit card at
any ICICI or non ICICI VISA ATM in India or overseas (a
transaction fee is applicable for withdrawals from nonICICI ATMs in India and from any ATM overseas).
8.What if I need foreign exchange for my
current account transactions?
- In respect of any other current account transaction
please approach the branch with:
A letter detailing and self-certifying the details of
remittance and the beneficiary to whom it is being made.
Supporting document detailing the nature of the
transaction, value and beneficiary
Complete the following forms given to you by the branch:
Application in Form A2 signed by the remitter
FEMA declaration
Draft or Telegraphic transfer application form
Once the Bank is satisfied with the nature of the
transaction the Bank will be able to effect the remittance
as required. While most transactions would be processed
by the bank on the basis of the above, there could be
situations that could call for supplementary information
or reference to Reserve Bank. The Branch staff will guide
you on this when they are contacted.

9.Can I use my International credit/debit card to

meet my expenses?
Your International/debit card can be put to good use on
various occasions:
While you are on holiday outside India to meet your
expenses.
When you are outside India to purchase an item of
import.
When you are in India, to make a payment in foreign
exchange for purchase of books and other items
through Internet.
10. I am having a Saving Bank / Current
account with ICICI. I want to register for
Online ICICI now. What do I do?
- By visiting the branch we can request for internet
banking password. After 8 days we can access our
account online. It passes through 3 channels:
Branch
Phone-banking
Internet banking

11. What is the present CRR & SLR in ICICI

BANK?
- CRR-4.5% & SLR-23%.
12. What is impact of IT development on
commercial banks?

- As it is in need to adopt supervision technology, it

develops the transaction of banks faster. It is also
convenient to customers, staff as well as experts.
13. How much % of loan is given against asset?
- Maximum 85% of asset value is given by ICICI Bank.
14. Is the prime lending rate same for all types
of loan?
- It depends on the loan taken by the borrower.
15. How the NPAs are managed?
- The NPAs are managed by experts. Its not branch
activity; its conducted by divisional head office. The
managed activities of overall banks NPAs are under RBI
guidelines.