Developing Strategic Management and Leadership Skills

Assignment 2
3.1 Use appropriate methods to review current leadership requirements
There are lots of methods to analyze the leadership requirements for Dubai in preparation for EXPO 2020 that are
GAP Analysis, Performance Appraisal, 360 Degree Feedback, Personal Review etc. GAP Analysis is used to identify gaps
between current and future leadership requirement for organizational direction.
It helps to analyse what kinds of skills/behavior required by leaders during the internal development of organization and
hiring a new person.
GAP helps to identify leaders have collective capabilities required to handle current problems such as uphold company
policies, maintain product quality. When this issues new for people, leaders should develop appropriate policies and
guidelines which can be easily followed by the people to do that job together.
360-Degree Survey Feedback:
360 degree feedback is essential for overcoming leader blind spots and enhancing their overall emotional intelligence.
This approach provides lists of behavioural-based strength and weak areas are identified by feedbackcollection from
superior, peers, direct reports and from customers. It shows which behaviors leader needs to enhance job performance,
and which current behaviors should continue as usual. 360 degree feedback tool is a powerful development tool, it helps
leaders to understand how others interpret the behavior he/she are exhibiting. This feedback is useful for leaders
understand, peoples perception of their behavior. If people realized their behavior skills need to improve for
organizational development, leaders must develop leadership and management skills for influence people more
effectively.
Performance Appraisal:
Performance appraisal is also useful methods to review current leadership development required in the organization.
This is used as a top down managers to employees or upward appraisal, employees to managers. This appraisal helps to
discover what types of qualities, skills and behaviors required for leadership to address some issues such as delegates
responsibility, makes timely decisions, allocate right resources, and communicates policies and coaching/mentoring
employees to develop.
3.2 Plan for development of future situations requiring leadership
A plan is an essential tools to develop leadership in tackling the future situation and lead an organization in their
mission. Leadership development initiates to offer performance support and applications of skills through training,
coaching and mentoring, action learning, and developmental assignments explained the most approachable methods to
develop leadership for future situations.

Merger and Acquisition:

The most of the hardest situation for the organization is merged or acquired. It is a very hard decision for the
organization. The leader can able to predict market trends and adapt best techniques to calculation of possible damage
A leader has a long term vision, sufficient knowledge and great passion to tackle this situation. The leader can decide,
which way was favorable for their employees and organization at the time of a merger or acquisition.
Plan changes in New Technology:
Change is essential for every organization to sustain
their business in a rapidly changing environment. But it is hard to adapt easily because of
some factors not ready to accept it. The key factors are their employees who did not accept changes of new technology
because they were only used to work with the old system. For successful implementation of change, the good leadership
is required, who can able to provide adequate knowledge to the employees through coaching, mentoring and
counselling to get ready for accepting change heartily.
Recession Time:
This is the worst situation for all the organization, most of organization faces financial difficulties during this period. To
come out of this situation, organizations can able to control their budget effectively and wisely. The highly experience
and strong leadership will require for period of recession who have a clear vision with price cut strategies.
Natural Disaster:
The other important situation that required a leadership is a natural disaster. During this period most of employees and
organization are in a state of obscurity. They lose their confidence and unable to perform their jobs competently. Thats
why the dedicated leadership is required, who have sufficient skills and qualities to overcoming the difficulties as well as
reinstate the confidence of the employees.
4.1 Plan the development of leadership skills for a specific requirement
The leadership skills are essential for managing and handle various situations arises in the organization. The appropriate
planning of developing leadership skills during the working period is really helpful to
come over from particular situation and directly beneficial for the organization.
Suppose
Travel and Tourism department is planning a team development program in their store. The manager believed that
after successful completion of that program staff member will be highly motivated, self-directed and enhanced the
performance. However TRAVEL AND TOURISM DEPARTMENT could easily achieve its objective of increase the sales. HR
Manager plays the role model to formulate a good team member. Therefore he must have adequate knowledge about
Team Development stages and relevant leadership skills to manage properly. The Tuckman four stages; Forming,
Storming, Norming and Performing are appropriate stages to develop good team in the TRAVEL AND TOURISM
DEPARTMENT. More less Manager also needs plan to develop communication, coaching/mentoring, self-
development and leadership skills. Which helps him to
run that program smoothly and effectively on time. Thus he should need to develop theoreticalconcepts as well as skills
which helps him to handle upcoming problems. In this way he can use his skills at the right time to achieve desired
outcomes of strategic goals. The manager should use Tuckman Team development stages with appropriate leadership
skills to develop a highly inspired team.

Tuckmans team development Stages

1) Forming Stage: Communication Skill:
The communication skill is most important course of action to embed information while manager forming the group of
people to develop the best team in the TRAVEL AND TOURISM DEPARTMENT. The manager must have this skill to
communicate well with team members to make them clear about organizational goals and the objective behind team
development is achieving high performance. The initial meeting is necessary to introduce each other and well known
about the team member. Somehow they understood their roles and responsibilities pushing them to achieve strategic
goals. The manager must develop this skill by enrolling in a formal college course, reading various techniques and
participating in group discussion, seminar, workshopped. The involvement in such activities helps manager to develop
communication styles and techniques which are useful for sharing ideas, information in various situations.
2) Storming Stage: Coaching/ Problem Solving Skills:
The storming stage is crucial to build up a good relationship with the team. The manager should establish good image
and trust among them. To maintain that position manager must have or need to develop coaching and problem-solving
skills. The coaching skill is useful for managing on the job or off the job training to establish appropriate processes and
good structure. Where a manager have an opportunity for understood individuals views and ideas for development of
good team. Furthermore guided them understanding the purpose and provide support to encourage to achieve its goals.
The successful completion of this stage problem solving skill is also required for analysis the cause of problem/conflict.
Once a manager identifies the reason of conflict dealing wisely steam could not face the same problem in coming days.
However the team is more enthusiastic and eager to learn positive attitudes through team work and build up confidence
about their future are bright. The manager should develop these skills by doing a job rotation, involving in group
discussion, reading self-directed material and consult with expertise. These activities have helped manager to learn
necessary methods, techniques and ideas develop such skills capable him to direct the team in desire direction.
3) Norming Stage: Time Management Skill/Motivation Skill:
The manager needs to develop Time management skill and motivation skill to process norming stage. The efficient way
of managing available time lead in getting success. Somehow manager should set tentative
time period to form a new team and delegate the responsibilities.
Thus are feeling more responsible and committed to running the stores effectively. Less they are fully socialized together
and ask help from each other and able to provide constructive criticism. However motivation is the key part to inspire
them for best performance and sharing the progress they are very closed to desired goals. The way manager can
adopt to develop these skills are training and development, engage in self-development modules and taking a short
course about management.
4) Performing Stage: Monitoring/Motivation skills:
In this stage team are more conscious about the achievement of strategic goals. Though manager should require
monitoring and motivation skills to accomplish this stage. The close relation with the team and continuous monitoring
their activities helps manager to know their performance level. Which is more helpful for manager at the time of
delegate specific work and role among the team. Providing necessary support and encouragement to build up the self-
confidence of the team. However, highly motivated team capable to achieve higher performance. And their desirability
leading them toward achievement of organizational goals. The manager should develop this skill by doing online
courses, get involves in research and development training and consulting with expertise.

4.2 Report on the usefulness of methods used to plan the development of leadership skills
The leadership skills are essential skills to perform several activities efficiently and effectively. The methods used to
develop such skills are playing a vital role. Therefore choosing the right methods enriched the manager with those
required skills on time. So manager is more likely success in the team development plan and prove himself as a good
leader for TRAVEL AND TOURISM DEPARTMENT. The qualities of decision making, well planning, directing the team,
setting up a new goals ensure TRAVEL AND TOURISM DEPARTMENT will achieve its desirable strategic goals. The
achievement of success depends upon the methods used to develop leadership skills. The report explains how useful
those methods develop such skills of Manager to achieve its organizational goals.
College course:
The formal study in college courses helps to develop adequate knowledge about communication techniques, time
management and motivation skills. The college courses useful to learn theoretical concepts, methods and techniques
which help manager to develop different skills such as task planning, setting deadlines, decision making, negotiation
with suppliers, report writing and dealing with stakeholder etc. But manager needs to spend a lot of time in education
rather than daily task. Furthermore more budget is required to investing managers study.
Job rotation:
Job rotation is a good method to develop managerial skills such as
coaching, problem solving, monitoring etc. It is useful for learning techniques of managing conflict, monitoring the
achievement of group performance and better understanding about departmental roles and responsibilities. However it
is time consuming and expensive because other department heads should need to involve during job rotation.
Development activities:
The seminars, workshop and training program are a popular method to develop communication, problem solving and
many more. The usefulness of methods is that manager enhance their efforts to find workable solutions and learn new
ways to approach problem solving. But organising the workshop is costlier because expertise is required forrunning the
session.

Online development:
The manager can develop monitoring skill by participating in the self-directed program through internet or internal
links. These services provide a range of facilities such as self-directed learning and tracking of outcomes. Therefore
manager can quickly develop their interpersonal skills. The drawback of the online development process is time taking
and extra budget need to allocate for running this program.
Conclusion
After learning of this unit, I was able to understand the relation between strategic management and leadership.
Leadership is the inborn character of a leader who can influence their followers to do things done. But management is
the techniques of managing resources wisely to achieve organizational goals. A good manager can become leader by
acquiring some necessary skills through different methods. The leader can adopt various leadership styles according to
the situation. Only single style is not sufficient for leading the organization, so managers can use democratic and
laissez-hairstyle at the same time. There are different theories of leadership such as transactional leadership,
transformational leadership charismatic leadership, situational leadership, etc. All this theory gives a solution for leader
in particular situations. The good leader always tries to implement suitable style and strategies to lead the people and
give better direction for the organization to achieve their goals. There are different ways to increase the leadership skills
for future requirement. So there should be a good plan to develop these skills. This plan must cover the present and
future requirement of leadership, which helps organizations to lead toward their future goals.