Professional Documents
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on the water every day to make money to feed their families Al Halabi, Jean Damascene Hakizimana, Jos Antonio de la
and plan for the future, theirs to pass on to their children. Over the past year, UNWTO reached out to all regions around At the heart of this transformative movement are all those Riera, Mariam Abu Rkeek, Mohammad Daifallah, Nguyen Thi
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the globe, capturing an array of stories of the lives of the people who, each and every day, wake up and commit their energies Ba, Noumeri Nasr, Katie Charalambous, and Sandra Perang.
That day, on the waters of Viet Nam, the profound appreciation working in the tourism sector their lives, their work, their to playing an active, meaningful part in tourism. Chefs, We truly thank them for allowing us to share their lives, and
that the Secretary-General has for the millions of people that thoughts, in their words. Through individual video interviews, innkeepers, artisans, taxi drivers, shopkeepers, bakers, their stories.
work in the tourism sector, was given a face, a voice. He knew the people featured in this book have each shared the story of growers, traders, guides, and millions of others work with
that this, like millions of others, was a voice that needed to their lives, and the difference that their working in the tourism pride, purpose and a sense of optimism. These are the faces of tourism the people we have the
be heard. sector has made to their futures. Tapes, transcripts and honour, and the responsibility, of working with and for, every
testimonials were all pulled together to create this book, the These are the people who bring such meaning to our efforts to single day. May these tourism stories continue to inspire our
And so the idea of this book was born. YZ[VMHZLYPLZVMTourism Stories. grow the tourism sector. These are the lives who depend on efforts.
V\YM\SSSPUNV\YWYVTPZL[VLUZ\YL[OH[LJVUVTPJNYV^[OHUK
Tourism Stories How tourism enriched my life, has been <5>;6PZWYV\K[VILHUHTWSPLYVM[OL]VPJLZVM[OLWLVWSL development through tourism is people-centred and genuinely
created to remind us of the heartbeats behind the tourism who remind us to ensure that, through our efforts, we make sustainable in the way that it impacts their daily lives.
statistics the fundamental difference that our sector makes, the one billion international tourists travelling the world every
L]LY` KH` MVY UV[ Q\Z[ [OL IPSSPVU [YH]LSSLYZ JYVZZPUN IVYKLYZ year count. At the World Tourism Organization (UNWTO) we wanted to
but the hundreds of millions of people who welcome these honour these champions, and the communities from which Taleb Rifai
travellers into their nations. they come by telling their stories to the world and hopefully Secretary-General, World Tourism Organization (UNWTO)
inspire many others.
6 7
About
Acknowledgements the author
The World Tourism Organization (UNWTO) would like to thank Peru), Pham Ngoc Diep (Viet Nam National Administration A trusted and respected global strategic advisor in Tourism & JVUPJ[KLULKPYLJ[PVUHUK`PLSKW\YWVZLM\S\UPLKYLZ\S[Z
all those who have introduced us to the invaluable contributors of Tourism, Viet Nam), Prosper Uwingeli (Volcanoes National Economic Development, Anita Mendiratta is the Founder and Anita is able to mobilize strategic impact at three critical levels:
MYVTHYV\UK[OL^VYSK[OH[OH]LRPUKS`HJJLW[LK[VQVPU\ZVU Park, Rwanda), Rica Rwigamba (Rwanda Development Managing Director of Cachet Consulting an international B2B Business to Business, B2G Business to Government,
[OPZQV\YUL`! Board, Rwanda), Yehia Safwat (Association International JVUZ\S[PUNYT^VYRPUNJSVZLS`^P[OSLHKLYZPUNV]LYUTLU[Z and G2G - Government to Government.
Development DAPNE (AIDA) and Professional Association of private sector businesses, and international organizations
Ahmed El Khadem (Former Advisor to the Minister of Tourism Diving Instructors (PADI), Egypt) and Zarina Md Yusuf (Ministry providing critical direction, insight and inspiration into 0U(UP[HH\[OVYLKCome Closer: How Tourism is Shaping
and Former President of the Egyptian Tourism Authority, of Tourism and Culture, Malaysia). destination development, recovery and competitiveness. Anita the Future of Nations, nominated for the Financial Times Book
Egypt), Amalia Pealoza (UNWTO/Millennium Development PZHSZV3LHK*VUZ\S[HU[VM*550U[LYUH[PVUHSZ;(:2.YV\W of the Year, and regarded by Taleb Rifai, Secretary-General of
.VHSZ -\UK 4+.- 7YVQLJ[ 7LY\ *OYPZ[LS 3L`Z A special acknowledge is due to all UNWTO colleagues who and a strategic resource to the World Bank and UNWTO. the UNWTO, as an invaluable resource for tourism leaders,
(Flemish Department of Foreign Affairs, Flemish Community made this book possible, in particular, Alla Peressolova, policy-makers and stakeholders as they drive the global
of Belgium), Claire Crouch (Australias North West Tourism, (SILY[V . <JLKH (SLQHUKYV =HYLSH (TWHYV 4\|Va (TY Canadian by birth and now based in Cape Town, South Africa, tourism economy forward, emphasizing Anitas ability to
martes, 08 de octubre de 2013 7:55:30
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Australia), H.E. Dato Hong Peng Ong (Ministry of Tourism and Abdel-Ghaffar, Beka Jakeli, Carlos Vogeler, Christine Brew, Anitas work spreads across all regions of the world through convey the importance of tourism in terms of its economic
Culture, Malaysia), Debbie Mantzur (Ministry of Tourism, Israel), Christopher Imbsen, Cristina Civili, Daniela Urcuyo, Esther a rich client portfolio of governments and private travel and value comes second only to her capacity to reveal the very
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Dinh Ngoc Duc (Viet Nam National Administration of Tourism, Ruiz, Gabriele von Hagen, Ghada Ahmed Khalil, Hae-guk tourism entities. Applying proven principles and processes human side of tourism.
Viet Nam), Glen Chidlow (Australias North West Tourism, /HYY`/^HUN/HUHUL3V\aHYP/HYZO=HYTH/LSKLY;OVTHZ and exceptional skills in facilitating dialogue to break through
Australia), Gudrun Willems (Visit Flanders, Flemish Community 0NVY:[LMHUV]PJ0ZHILS.HYH|H2SHYH5VYKZ[YT3PUH7YL\ZZ
of Belgium), Hermes Navarro (Instituto Costarricense de 3`KPH)LIL2\T3\PNP*HIYPUP4HYPH:VSLKHK.HPKV4HYJLS
Turismo, Costa Rica), James Basson (Bushmans Kloof 3LPQaLY4HYPUH+PV[HSSL]P4H[PSKL+\YHU4\ZHSSPT(MHUKP`L]
Wilderness Reserve and Wellness Retreat, South Africa), Ousmane Ndiaye, Peter Janech, Rita Bele-Zongodono,
John King (Australian Tourism Export Council, Australia), :HUKYH*HY]qV:O\V>HUN:VH.\[PLYYLaHUK?\1PUN
Johnny Edmonds (Western Australian Indigenous Tourism
Operators Council, Australia), Joseph Haimari (Ministry of Finally and above all, UNWTO would like to show its utmost
;V\YPZT 3LIHUVU 2H[L ,JVUVTPKV\ *`WY\Z ;V\YPZT HWWYLJPH[PVU [V [OL OLYVLZ VM [OPZ WYVQLJ[! (SVUZV )LYTKLa
Organization, Cyprus), Malia Asfour (Jordan Tourism Board, )YPHU 3LL *HYPUL HUK 7H[YPJR =HU )VNHLY[7PQRLSZ *YPZ[PUH
Jordan), Manuel Rodrguez (Tourism Authority of Galicia, :\H|H+H[V/HQP:HOHYPTHUIPU/HQP/HTKHU-HPZHS(S/HSHIP
Spain), Maria J. Barquero (Grupo Islita, Costa Rica), Marianne Jean Damascene Hakizimana, Jos Antonio de la Riera, Mariam
Schapmans (Visit Flanders, Flemish Community of Belgium), Abu Rkeek, Mohammad Daifallah, Nguyen Thi Ba, Noumeri
Moti Rosenblum (Journalist, Israel), Nabil Tarazi (EcoHotels, Nasr, Katie Charalambous, and Sandra Perang. Without their
Jordan), Nguyen Van Tuan (Viet Nam National Administration enthusiasm and positive spirit, living tourism in their day to day
of Tourism, Viet Nam), Pascal Abdallah (Responsible Mobilities, lives, this book would not have been possible.
3LIHUVU 7H[YPJPH ;HSH]LYH <5>;64+.- 7YVQLJ[
8 9
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Stories
Tourism
Hola. My name is Alonso Bermdez Paniagua, and this is ILIL[[LYWYLWHYLKHUKNL[HIL[[LYQVI0UL]LY[OV\NO[HIV\[
my story working in the hotel business, but it was something interesting,
and the tourism sector gave us good opportunities. And my
I am from the area of Islita. I have been working for the hotel family had a little restaurant so we were always related to service.
Punta Islita for 14 years already. I grew up in a nearby town It was different to what I do here, but in some way it was related.
Alonso called San Francisco, its only 25 km from here. Its a very
simple town, like any other town in the area. I was born there
and I was raised there, however I went to school to another
/LYLPUT`QVI[OLYLHYLHSV[VMJOHSSLUNLZ;OLTHPUJOHSSLUNLPZ
to make the employees and the guests happy. And so we always
Bermdez town because the school there was very basic. When I was
young my family encouraged me to go to a better school so I
could get better prepared.
raise the occupancy we give more authentic experiences to
our guests every day. So, that is our challenge to keep people
happy every day, and to translate it to different things.
Paniagua 4`JVTT\UP[`OHZUVTVYL[OHUWLVWSL^P[OIHZPJZLY]PJLZ
Z\JOHZHZVJJLYLSKJO\YJOZJOVVSIHY`V\RUV^[OPUNZSPRL
I always say that the sector that I work for
is all about service to the client, the staff
that. But very, very basic.
A cultural hotel, a community or the customer. And it is important. I explain
it in a very easy way we are here to make
haven 4`KYLHT^HZHS^H`Z[VOH]LHIL[[LYQVIVY[VOH]LKPMMLYLU[
opportunities than the ones that I could have over there. Where people happy. Happy people will come back
I was growing up you could only work in cattle raising, farming and give more jobs, give more opportunities,
or construction. And so my dream was always to go to school, and open other things to us.
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Hotel Punta Islita, Costa Rica Alonso Bermdez Paniagua at Hotel Punta Islita, Costa Rica
12 13
Costa Rica
Hotel Punta Islita opened in 1994 in a setting
of economic disadvantage and environmental
decline. Access to education was limited,
professional opportunities were minimal,
and the tropical dry forest was in danger. By
VMMLYPUNQVIVWWVY[\UP[PLZHUKJHYY`PUNV\[HU
Kindergarten at the Hotel Punta Islita, Costa Rica intensive training program to members of the
community on different areas of services of
the hotel, as well as surrounding community-
based activities and attractions, the hotel has
If I was not working here? Maybe I would be working in The hotel offers a lot of opportunities. Then it depends a lot on
become a critical force for economic activity
construction or in a cattle raising farm, with a very limited us, if we take them or we dont. I was one of those persons
and skills development.
salary. When I started working here at the hotel it was a huge that always wanted to grow in the company, and get more
thing for us for me and for my family. It opened a lot of opportunities, visit different places and get more knowledge
opportunities. of things. So it was very nice that this sector has offered me
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came here, I worked hard at the front desk. And then along
the years in different areas; I worked in tourism activities and in
customer services and then I became the resident manager;
now I am the manager of the hotel.
14 15
My name is Brian Lee, and this is my story out of my comfort zone was an experience for me. It taught me
how to live with other people, that it was ok to have a different
I was born in Broome, I grew up in Derby, and at the moment opinion than others, and to respect opinions of others as well.
0 SP]L PU [OL +QHYPUKQPU JVTT\UP[` +QHYPUKQPU PZ VU [OL [PW VM
[OL +HTWPLY WLUPUZ\SH >L HYL HIV\[ TPSLZ MYVT [OL So coming back to Western Australia, back to Derby, I had
Brian nearest capital city. Ive been out there since about 1992. Its
my grandmothers country. Its where my mother was born as
well.
H QVI VU H WLHYS MHYT VU [OL WLUPUZ\SH :SV^S` MYVT [OLYL 0
moved back to my mother and grandmothers country, and
reconnected with all the family members I had there. I learnt
what it was like to be part of a community, and I learned about
Lee
0]L NVUL V\[ [OLYL H^H` MYVT OLYL [V UK T` YVV[Z (Z H leadership roles in the community. I have taken that up and
teenager, going over to Queensland, meeting different people become one of the young leaders.
with different attitudes and opinions, and learning how to live
)YPHU3LL+QHYPUKQPUJVTT\UP[`(\Z[YHSPH7OV[VJV\Y[LZ`VM>(0;6* )YPHU3LL+QHYPUKQPUJVTT\UP[`(\Z[YHSPH7OV[VJV\Y[LZ`VM>(0;6*
16 17
Australia
2VVSQHTHU PZ [OL [YHKP[PVUHS )HYKP HIVYPNPUHS
UHTL MVY (\Z[YHSPHZ *HWL 3L]LX\L 0U
the land was purchased by the Aboriginal
+L]LSVWTLU[*VTTPZZPVU(+*MVY[OLILUL[
of Aboriginal people. As a result the ADC, along
with other Government Departments and the
Bardi people, chose to develop the area into
a tourist complex, linking up traditional ways
)YPHU3LLHUKHNYV\WVM[V\YPZ[Z7OV[VJV\Y[LZ`VM>(0;6* with the fast encroaching 21st century and
all that it represents. The emphasis from the
beginning has been to develop a low key, low
PTWHJ[ WYVQLJ[ VM H [`WL HUK Z[Y\J[\YL [OH[
+QHYPUKQPUOHZHSPNO[OV\ZL0[^HZI\PS[PUHIV\[ 3VJHS you can make a comfortable living from that. But I think for me can be controlled by local people and of a
people there manned it at various stages of its lifetime, until it is more of a lifestyle, more of a desire to impart knowledge size and extent that minimizes the impact on
about 1986 when the lighthouse became automated. The and share experiences. the environment, and where visitors are able
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freehold title was given back to the Bardi people, and the to experience the beauty of the local area and
Bardi people made a decision to start up a tourism resort I have started my own tourism business that I operate out of participate in unique experiences and activities
IP Address: 148.215.13.130
there. It has since evolved into an eco-friendly tourism resort 2VVSQHTHUHUK0[OPURP[ZNL[[PUNWLVWSL[VRUV^VYYLJVNUPaL available through this business enterprise.
HUK^PSKLYULZZJHTW2VVSQHTHU0[OHZILLUVWLYH[PUNHZ that there is a place that no one else has seen, but everyone
such for the past 15 years. else who comes here can share what we have.
18 19
I am Cristina Suaa,HUK0SP]LPU[OLVH[PUNPZSHUKZVM3VZ In the beginning, some people in the community said that we
Uros Khantati. This is my story were crazy, even my husband. He would say you are crazy,
no one will stay there. No one believed that anyone could
Khantati is an Aymaran word meaning dawn. stay here because it is quite cold, there is no electricity, and
there is no water.
Cristina
I was actually born on another island further away from here.
When I was young I did not know of tourists I was very )\[ ^L W\ZOLK [OPZ WYVQLJ[ MVY^HYK HUK UV^ TVYL [V\YPZ[Z
afraid of them. When I married my husband, I moved into this are coming to stay. Now, when the tourists are coming or
HYLH3PRLHSS^VTLUOLYLT`^VYR^HZ^LH]PUNJYHM[Z0^HZ leaving in our small boats, the community can see that, yes,
taking care of the house and of my children.
Suaa
HWYVQLJ[SPRL[OPZPZWVZZPISLHUK[V\YPZ[Z^PSSJVTL[VZ[H`
When a Dutch couple told me Cristina, why dont you set Today, the whole family is involved in this work. For instance,
up a cottage, someone might want to spend the night on the before it was only my husband and I doing everything. Now,
island, I thought it was a fantastic idea and I thought that I work mainly in the kitchen. My sisters and my cousins are
maybe, someday, this might work. helping me and they are also learning to manage the kitchen
;OLVH[PUNOV[LSZVU[OLPZSHUKZ so that I can travel and do other things.
VM3VZ<YVZ :V^LZ[HY[LK^P[O[OLYZ[]LY`ZTHSSYVVTHUKPU[OLYZ[
year we received two, four couples. We are already in our tenth My daughter is in charge of bookings. She is the one
year now. Those tourists gave us tips on how to advance our managing bookings and answering requests. She decided
work. Year after year, I have continued working. that to become more of a success in this business she
needed to study. So, she studied tourism. She understands
We are always waiting for a tourist or a friend [OL Z\IQLJ[ /H]PUN OLY YL[\YU OVTL HM[LY OLY Z[\KPLZ PZ T`
greatest satisfaction as a mother. She is already working in
to come. We always want them to leave
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V\YWYVQLJ[HZ[OLIVZZ
very happy and pleased with our business,
with our home. We hope that they enjoy the
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;OLVH[PUNOV[LSZPU3VZ<YVZ7LY\ *YPZ[PUH:\H|HPU3VZ<YVZ
20 21
Peru
The Uros Khantati Asociacin de Turismo
=P]LUJPHSVM7LY\Z3VZ<YVZ0ZSHUKZOHZILLU
PU]VS]LK PU WYVQLJ[Z [V WYVTV[L PUKPNLUV\Z
rights, particularly those of women. Tourists
are encouraged to immerse themselves
completely in the community that they are
]PZP[PUN .\LZ[Z SLHYU OV^ [V ZO JVVR HUK
engage in crafts with their hosts, are taught
words and songs in the local Aymara language
Cristina Suaa and her visitors
and principles of their cosmovision, and are
encouraged to participate in the daily activities
of the community. Tourism income is used
My sister shows tourists our handicrafts, and teaches them our grandmothers and grandfathers, talking with our elders,
to purchase supplies to continue handicraft
how to do it. asking them How did we use to be, where did we come production, to educate children, and to invest
from..? This helps me understand where I have come from. in infrastructure, including better boats for the
+\YPUN [OL L]LUPUNZ T` ULWOL^Z WSH` T\ZPJ HUK IYPUN QV`
martes, 08 de octubre de 2013 7:55:30
to the party; we sing and dance. The kids have also become I am always telling to our fellow brothers in other communities economy has been established.
interested in continuing their studies. They say I want to be a Invest your time in training, in learning how to manage this
IP Address: 148.215.13.130
guide, I want to be this, I want to be that, I want to be a chef. type of business. With each client, you will gain something
So, I am very happy because now the company is not only every time and keep expanding, expanding, expanding like
mine, it belongs to the entire family. ^LKPK5V^^LHSYLHK`OH]L[LUYVVTZ^P[OILKZHUK
we have also bought this platform to expand our kitchen
We are a very big family. We were ten brothers and sisters. and dining room. We bought solar panels. We are doing
Two have died, so now we are eight siblings. We have gone the transport, and more houses. So I am always telling my
[OYV\NO ]LY` KPMJ\S[ [PTLZ PU T` MHTPS` ^P[O T` WHYLU[Z 0 brothers to invest their time in training, invest their money to
[OPURPMP[^HZU[MVY[OPZWYVQLJ[TH`IL0^V\SKOH]LJVU[PU\LK buy and implement their business.
SP]PUN VU T` PZSHUK MHY H^H` ^VYRPUN ^P[O ZOPUN UPNO[ HUK
KH`;OLYL^LYLKH`Z^OLU^LJH\NO[ZOHUKV[OLYZ^OLU My dream is to create a small travel agency so that the tourists
we didnt, days when we had something to eat and days can come directly from their country to our houses in different
when we didnt. But now, with this venture, I have learnt how WHY[ZVMV\YJV\U[Y`0[JHUILPU*\aJVPU(YLX\PWHPU3PTHPU
to organize my family in terms of food, and have my children 3HTIH`LX\L0UKPMMLYLU[WSHJLZ^OLYL]LYV\YJVTT\UP[PLZ
studying as well. can receive tourists. This is our dream.
0[OPUR[OPZJHUILJHSSLKHZ\Z[HPUHISLWYVQLJ[HZP[PZHIV\[
caring for our environment, respecting our people, all of this.
It is also about valuing our identity. Now, we are talking to
;OLVH[PUNOV[LSZPU3VZ<YVZ7LY\
22 23
My name is Dato Haji Sahariman bin Haji Hamdan and OH]LTVYL[OHU[YLLZ[OH[OH]LILLUWSHU[LKI`[OL
this is my story people who visited our homestay programme.
DatoHaji At the age of 25 I got married, now I have nine kids. I used
[VILHY\IILY[HWWLY0U ^OLU0^HZPUT`LHYS`Z0
When we talk about achievement, every year is a success
Z[VY` >L Z[HY[LK PU LHYS` ^L KL]LSVWLK SLZZ [OHU
villages and now there are already 159 villages. We started
Sahariman
started this program the homestay programme. I began with
T`OV\ZLYZ[[OLU^P[OT`TV[OLYZOV\ZLHUKT`TV[OLY ^P[O HIV\[ VM VJJ\WHUJ` 5V^ H[ [OL LUK VM ^L
in-laws house. Thanks to the government, especially the have about 33% of occupancy. We started getting revenue
bin Haji
Ministry of Tourism and Tourism Malaysia who contribute to only about RM 5 million and we already achieve RM 18.6
this homestay programme, now Im like a boss to the rubber TPSSPVU>LOH]LHIV\[WLVWSL^OVOH]L]PZP[LK\Z
estate. PU
Hamdan -YVT [OL LHYS` Z[HNL VM ]L OV\ZLZ PU [OPZ
village, now we have 162 houses to welcome
As I look to the future, I would like to transform this homestay
programme. I would like to transform this business into a
bigger business in the city and in beach areas. I think the time
Opening hearts and minds people from all over the world and also from
is now to grow this tourism from small to bigger, so that all the
Malaysia. We can meet many people, we can
through homestays villages can achieve what people in the city can achieve.
meet Japanese, we can meet Europeans,
we dont have to go there.
There are around 151 villages throughout Malaysia which are
part of the homestay programme with the help and support
from the government. I started a business with one room, and
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now I have about 34 rooms. I have nine kids and four of them
are working with me. I have more than 12 youngsters in this
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24 25
Malaysia
In 1995, Malaysias Ministry of Tourism launched
the homestay programme with the aim of
boosting the participation of rural communities
in the tourism sector, and reducing rural-urban
migration. The homestay programme has been
prioritized by the Ministry of Tourism because
VMP[ZWV[LU[PHS[VM\SSS[OLKLTHUKZVMHUPJOL
segment among international and domestic
tourists, and because it allows sharing the
ILUL[ZHUK^LHS[OMYVT[OL[V\YPZTZLJ[VY[V
a wider segment of Malaysias communities,
particularly the rural population.
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26 27
My name is Faisal Al Halabi, and this is my story The Aammiq reserve was known for hunting, cattle grazing
and logging; however, all activities were unregulated and
I was born and raised in this beautiful village, Aammiq, which environmentally harmful. Fortunately, when the Skaffs returned
is renowned for its peaceful and friendly people. I grew up to their lands after the war, they took the initiative to create a
loving to hunt. I was an expert game hunter, particularly wild reserve to protect the area. I moved from the Shouf biosphere
boar. reserve and started working with them in Aammiq.
Al Halabi
^P[OWSLU[`VM[YLLZHUK^PSKSPML4HU`LU]PYVUTLU[HSWYVQLJ[Z
these issues and started working in tourism. Through this, I are being carried out here. This is all thanks to the Skaffs, who
met a young man and we became friends. He explained to greatly contributed to protecting the environment.
TL^OH[LU]PYVUTLU[HSPZT^HZHIV\[HUKVMMLYLKTLHQVI
I became a true believer and went from being a hunter to an The area has turned from a private land into an oasis of
Sanctuary for tradition and environmental activist. I worked with them at the reserve, as a exemplary reserves. It is also a key stop for migratory birds as
travellers [LHTTLTILYZVTLMV\YVY]L`LHYZHNV;OLU0[YHUZMLYYLK P[MLH[\YLZ[OLSHYNLZ[MYLZO^H[LY^L[SHUKPU3LIHUVU
to the Aammiq reserve.
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(HTTPX>L[SHUKZ9LZLY]L3LIHUVU -HPZHS(S/HSHIPPU[OL(HTTPX9LZLY]L3LIHUVU
28 29
Lebanon
A coming together of nature and nurture,
the Aammiq Wetlands have developed into
a natural environmental protection zone a
WSHJL^OLYL[OLWLVWSLVM3LIHUVUJLSLIYH[L
3VJHSWYVK\JLZ[VYLH[[OL(HTTPX9LZLY]L3LIHUVU their nation, their traditions, and their future.
Today, as a place of employment directly
MVY [OL WLVWSL VM 3LIHUVU ^P[O H KPYLJ[
supporting role in the tourism sector, the
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Getting my family and friends to understand what I do was a Preserving the environment is not only good Aammiq Wetlands provide a living example of
JOHSSLUNL,K\JH[PVUPZKLUP[LS`[OLYZ[Z[LW[VWLYZ\HKPUN
for tourism, it also creates jobs. the importance, relevance, value and pride of
people. I began with my friends and family. Gradually, they all
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3LIHUVUZZWPYP[VMWYLZLY]H[PVU
JHTLHYV\UK[V[OLPKLH;OLILUL[PZJSLHY;OYV\NOV\Y^VYR
This building has been under refurbishment for eight years
^LOH]LTHUHNLK[V[\YUVYTVYLVM[OLYLZPKLU[ZPU[V
in association with the Shouf reserve and A Rocha. It was
advocates of the environment. Many young people embraced
supposed to be a hotel for tourists. But studies showed that
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[OL OV[LS ^V\SK VUS` ILUL[ VUL MHTPS` VY [^V H[ TVZ[ :V
but always with a view to protect the environment.
[OL`KL]LSVWLK[OLWYVQLJ[HZHULJVYLZ[H\YHU[[OLYZ[VM
P[ZRPUKPU3LIHUVU(SS[OLMVVKPZVYNHUPJHUKJ\S[P]H[LKVU
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[OLYLZLY]L;OLYLZ[H\YHU[OHZJYLH[LKQVIZMVYMHTPSPLZ
really. I think I would have become a farmer, although I dont
The restaurant and touristic services it offers have certainly
WHY[PJ\SHYS`SPRL[OH[SPULVM^VYRVYUKP[ZH[PZM`PUNKLZWP[LP[
increased the number of visitors to the area. Tourists can now
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WHZZPVU0^HZVMMLYLKTHU`QVIZI\[0MLLSTVZ[JVTMVY[HISL
in this one. This is what I was meant to be doing. And it is part
of tourism.
For me personally, my job has allowed me
to meet people of different nationalities, and
I began working with my family in tourism almost 12 years that is in itself extremely important. This is
ago. We offer tourists room and board at our family home; my what I was meant to be doing.
^PMLOHUKSLZ[OLTLHSZ>LZ[HY[LK^P[O]LVYZP_WLVWSLHUK
now we are hosting groups of up to a hundred and that was
before we opened the restaurant.
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30 31
My name is Jean Damascene Hakizimana. Im the head the park, organizing routine park patrols, short patrols, camp
ranger in the Volcanoes National Park in Rwanda. And this is patrols and cross-border patrols that are coordinated patrols.
my story Our cross border patrols are done with our neighboring
country Uganda because this park is trans-boundary. On one
I was born in 1972, and I live near the Volcanoes National side, we have the Mgahinga National Park and, on the other
Jean Park. I grew up seeing that the park was facing some illegal
activities, such as poaching, so I grew up wanting to be a
guide or a ranger. I wanted to be a ranger or a guide as I loved
side, we have the Bwindi Park, so for protecting this park, we
KVHQVPU[WH[YVS
Hakizimana related to park protection coordinating activities of protecting for protection. We monitor all of our activities in the park.
Mountain gorilla in Rwanda Jean Damascene Hakizimana in the Volcanoes National Park, Rwanda
32 33
Rwanda
3PRLTHU`KLZ[PUH[PVUZHJYVZZ[OLNSVIL^PSKSPML
tourism represents a critical niche component
of the national growth and development plans
in Rwanda. In northwestern Rwanda, the
Volcanoes National Park, a vast, rich rainforest
SHUK HYLH OVTL [V ]L VM [OL YLNPVUZ LPNO[
volcanoes, is also home to a mountain gorilla
WVW\SH[PVULZ[PTH[LKH[ILPUNV]LYZ[YVUN
0U 9^HUKH OVZ[LK HYV\UK
visitors, generating approximately US$ 251
TPSSPVUJVTWHYLK[VPU[LYUH[PVUHS]PZP[VYZ
increased by 14%. Under the leadership of the
Rwanda Development Board (RDB) tourism
has become a vehicle for economic, social,
cultural and environmental development of
the nation as a whole. Invaluable employment
around gorilla tourism occurs through the park
(trackers, anti-poaching), and also in other
areas (tourist porters, park cleaners, hotel staff,
and other tourism related services). Through
this direct and indirect employment, the park
^VYRZ ^P[O V]LY SVJHS JVTT\UP[PLZ
martes, 08 de octubre de 2013 7:55:30
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We face some challenges related to the few number of rangers Now, I am able to do mapping and use some software that
we have in this park. We collaborate with the community helps me to do reports which are used in park management.
in order to monitor all activities that are being done by
surrounding communities outside the park. Because I love so 4`JOPSKYLUHUKT`MHTPS`HYL]LY`]LY`OHWW`VM[OLQVI0HT
much gorillas, I also made some environmental clubs to help doing, and they support me very very much.
protect the gorillas and the whole environment.
Forest in Rwanda
34 35
My name is Jos Antonio de la Riera, and this is my story Today man no longer seeks the forgiveness of his sins, no
longer pursues to visit a number of relics. Yet, if there are any
We are in a small village at the edge of Finisterre, Santiago common values to the nomadic man, it has always been the
de Olveiroa, one of the last lost paradises at the end of the restlessness of the human being, an inner quest.
known limits of the earth since the medieval world. My life is
largely devoted to the recovery of places like this; in this case We often say that the Camino de Santiago (Route of
the Route of Santiago, in a work of research that is part of all Santiago) is like a thread with beads, the thread of an old
my life. rosary. The beads the great cathedrals are there, but what
Jos Antonio Goethe said Europe was formed through the Route of
Santiago. Still, the Route suffered centuries of neglect. It was
expresses it, what gives it life, is the thread of the rosary the
small villages like this one of which there are hundreds on the
road. Small monuments, cruceiros, small shrines, churches
de la Riera a real challenge for us to recover those old traces. It was not
LHZ` (WHY[ MYVT [OL OPZ[VYPJHS YLZLHYJO HUK LSK ^VYR ^L
had to do, we found an almost universal skepticism. How
they form an impressive, tangible heritage, and besides
this, we have valued the intangible heritage; the legends, the
traditions and the old music. All this has exploded in the late
could a medieval pilgrimage from ancient times be recovered [OJLU[\Y`HUK[OLILNPUUPUNVM[OLZ[JLU[\Y`
In the footsteps of Santiagos at the dawn of the 21st century, how could we recover the
pilgrims road towards a distant grave in the west through hundreds of At the start, there was nothing more than ruins at the end of a
villages like Olveiroa? How are you going to bring the people remote border, in a region usually isolated, and yet the best of
of the 21st century to old forgotten routes and villages like all Europe is coming here. It is all thanks to the recovery of the
this, people would ask us. old roads to Santiago and Finisterre.
36 37
Spain
For centuries, Santiago has been a calling
for millions of pilgrims of differing faiths,
backgrounds, ages and beliefs. Taking a
QV\YUL`[OH[MVSSV^ZPU[OLMVV[Z[LWZVMHUJPLU[
times, at its peak, from the 9th to the 16th
century, an estimated two million people a
`LHY[OLLX\P]HSLU[VMWLVWSLWLYKH`
came to worship in a place that has, until today,
embedded itself as a place of spiritual passage
and privilege. To keep the paths, places of
Santiago de Compostela, Spain worship, and surrounding communities in a
JVUKP[PVU[MVYZ\JO]PZP[H[PVUHUKZPNUPJHUJL
and respectful of both its past and present,
And with the pilgrimages came tourism, What I have learnt from this? That the traveling nature of man is
has become the lifes work of many dedicated
immortal. The Camino de Santiago completely distinguishes
cultural tourism, surrounding the whole
martes, 08 de octubre de 2013 7:55:30
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medieval environments.
IP Address: 148.215.13.130
above all because it retains the legends from the 5th century,
such as the stoning in front of the old hospital of Roncesvalles.
0U[OL/VS`@LHYVM*VTWVZ[LSHV]LYWPSNYPTZ Here the door opens to all.
came to Santiago de Compostela to do a traditional pilgrimage,
traditional meaning covering the trail on foot, horseback or This is my workplace. For centuries, thousands and
bicycle. The road is a space of freedom, solidarity, adventure thousands of pilgrims have passed on this ground we are
seeking, spirituality and a way to go. Many of them covered treading, and I certainly do not know what my life would have
hundreds of kilometers, others thousands. ILLUSPRL^P[OV\[[OPZ^VYR[OPZZLSLZZ^VYR>LHYLUV^H
cultural association the Friends of the Camino de Santiago.
Along the trail, a tourism sector that is respectful to the I belong here.
surroundings and respectful to the natural environment and
the historical ethnography has grown. All this come together: In the future, I hope these old stones, this old passage of
YZ[ VM HSS [OL YLZWLJ[ MVY [OL WPSNYPTZ HUK ZLJVUKS` [OL pilgrims, will be kept up for our children and grandchildren. I
LJVUVTPJILUL[MVY[OL]PSSHNLZ[OH[^LYLV[OLY^PZLKVVTLK OVWLP[^PSSILUL[HSSVM[OLZL]PSSHNLZUV[VUS`J\S[\YHSS`HUK
to virtually disappear. But now with the Route of Santiago, personally, but also in their social and economic development.
with the return of the pilgrims and the cultural tourism that They deserve to be reinstated in the modern era.
has formed around it, we have seen a comprehensive and
harmonic recovery. The Route of Santiago certainly changes the lives of all who
^VYRVUP[([[OPZWVPU[P[^V\SKILKPMJ\S[MVYTL[VPTHNPUL
a life without this work, without this commitment.
Pilgrims in the Camino de Santiago, Spain
38 39
My name is Katie Charalambous, and this is my story August nights, listening to aunty Persas parables. She used
to tell us that the sky opens during the August nights and the
Kalosorisate, Welcome! This is Vasilion, which means stars fall so we could make our wishes but we must be very
Kingdom. careful what we wish for, as our wishes always come true.
Here is where my grandmother and her sisters lived. In those As I grew older, I used to wish to have my
times, Polis Chrysochous was the center town of the small
own business. I never thought that my
villages in the Akamas area. Nowadays, the Polis area became
one of the main touristic resorts in Cyprus.
wish would come true that my vacation
childhood house would be converted into
Katie As a child I used to visit my grandmother to spend my Easter my own accommodation business.
Charalambous
HUK:\TTLY]HJH[PVUZ3PML^HZZSV^PU[OVZL`LHYZ0^HZ
[OLYZ[NYHUKJOPSKHUK0OHKHSS[OLH[[LU[PVU0^HZZWVPSLK It all started suddenly when I was working for many years
but in a good way. with our local airline. I left the airline when an early retirement
scheme was offered. My grandmothers house was already
In my grandmothers home I feel nostalgic of those days. I remember the afternoon walks mine. I inherited it, but it was nearly a ruin. I needed a huge
with giagia (grandmother) Katerina. The sea is very near to budget in order to restore it. At that time, I was lucky as
our property and I used to love this promenade. I think of the there were some European structural funds and that was
martes, 08 de octubre de 2013 7:55:30
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IP Address: 148.215.13.130
40
6 41
7
Cyprus
Built in 1929, nestled in the centre of a traditional
*`WYPV[ [V^U HUK Q\Z[ H X\PJR ^HSR [OYV\NO
the olive groves to the seaside, Vasilion has
been carefully and characterfully restored by
the granddaughter of its original owner to offer
guests from across the world a restful stay in
a place generously providing local hospitality.
Combining the essence of modern living with
an atmosphere of tradition in lovingly managed
NYV\UKZV]LYV^PUN^P[OSVJHSV^LYZOVTL
grown vegetables, fruit and herbs, the property
Vasilion Agrotourism, Cyprus
is accented by antiques and the antiquities of
Hellenistic times founds on the land, carefully
excavated to now become a natural part of the
martes, 08 de octubre de 2013 7:55:30
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the beginning. Since the property was listed, I needed to go Whatever I do is with pleasure. When you are dealing with home and gardens.
through many formalities, rules and regulations, especially as traditional houses, you need to have strong sentiments and
we found Archaeological remains of three eras in our garden.
IP Address: 148.215.13.130
TVZ[VMHSSHIPNOLHY[[VILHISL[VZ[HUKI`HU`KPMJ\S[`0
love being in the garden taking care of my roses; this brings
;OLTVYL0KPK[OLTVYL[OL\YNLVMJVTWSL[PUN[OLWYVQLJ[ TLWLHJLHUK0KVLUQV`V\YN\LZ[ZWVZP[P]LYLHJ[PVU[V[OL
grew stronger day by day. I was so excited that ideas and V^LYZHUK[OLZJLU[ZMYVTT`NHYKLU
dreams grew bigger.
I also love cooking. The houses are self-catered, but when our
This is a traditional Cypriot accommodation business. This guests want to taste and experience the Cypriot gastronomy
business is all about relaxation, a retreat back to our roots. I gladly cook with them.
Through this business I am transferring to our guests warm
sentiments of my past world. We live in a modern world. I mostly prefer to let them relax; privacy is all that matters
It has become so fast, so much pressure. For this reason, when you enter Vasilion.
technology and comfort is a must. Every little detail had and
has to be taken care of, to make it possible to rest, but still For me it is my business but also it is my refuge, I cannot
feel in control. PTHNPUL KVPUN HU`[OPUN LSZL HZ [OPZ PZ ^OH[ 0 LUQV` TVZ[
Vasilion is part of my history, is part of my life; we two are
Since most of us live a daily hectic life, I thought of an escape, bonded together.
a return to our grandmothers house which for me means a
warm protected place, a garden full of roses, home grown I continue to dream and to make wishes during the August
vegetables, fruit trees, and of course a homemade orange nights.
cake.
Polis, Cyprus
42 43
My name is Mariam Abu Rkeek and this is my story So, when I returned to the Negev, I made
a decision that I was going to preserve
I am from the village of Tel Beer Sheva, in Negev. I was born
PUT`NYHUKTV[OLYZ[LU[[VH]LY`SHYNLMHTPS`VMIYV[OLYZ
the traditions of my grandmother. I started
and sisters. making soaps from olive oil and camels milk,
and other wild desert herbs. I also started to
Growing up, I remember watching how my grandmother produce aromatic oils. I sold my products
made natural beauty products and medicines from the natural to local women, as well as to tourists who
Mariam sources available to her. I remember how she helped the
people who came to her for treatment.
would visit Israel and wanted to try my
natural products or take them home as gifts.
business.
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Tourists at Negev Desert, Israel Mariam Abu Rkeek, owner of Desert Daughter, Israel
44 45
Israel
Born in a Bedouin tent in the Negev Desert,
young Mariam Abu Rkeek was attracted to
the world of medicinal plants as she wandered
in the vast and untamed desert, in search
of plants with healing properties to take to
her grandmother for usage as traditional
medicines. Today, as a self-made business
woman, she is playing a role in preserving these
natural treasures and heritage by opening an
independent business in her community. Ten
years on, she has a visitors/learning center and
HZ[VYLLTWSV`PUN]LV[OLY^VTLU:OLHSZV
lectures on Bedouin tradition. Her products are
sold on site and are now known and revered
internationally as an authentic line of Bedouin
martes, 08 de octubre de 2013 7:55:30
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My dream is to turn my small business into an international I hope that Desert Daughter will tell a story that can be an
beauty company. This will give me the opportunity to employ inspiration to women all over the world. If I, a Bedouin woman
many more women from my community. Today, at Desert without any means or resources can start a successful
+H\NO[LY0^VYR^P[O]LV[OLY^VTLU^OVHYL[OL[YLHZ\YL business, then I believe anyone, anywhere in the world can
VM[OPZI\ZPULZZ0UT`]PSSHNL[OLYLPZHSHJRVMQVIZH]HPSHISL succeed. I hope my story will be useful to others and inspire
to women, so as my business grows I will be able to employ them. I hope others will follow my example of preserving
more and more women from the village and help them provide heritage and traditions and at the same time, offering solutions
for their families. for employment.
3PMLPZUV[^VY[OSP]PUN^P[OV\[HKYLHT
Negev desert, Israel
46 47
My name is Mohammad Daifallah from Jordan, and this is QVI0^HZZVWYV\K0^VYRLKH[-LU`HU,JV3VKNLPUKPMMLYLU[
my story QVIZ HUK SH[LY HZ HU ,JV .\PKL ;OL ^VYR OLYL OLSWLK TL
because the work was close to my family. It was a good
I am living with my family at Wadi Araba this is my home. chance to stay close with my family, not going outside looking
MVYHQVI;VKH`0Z[PSS^VYRH[[OLSVKNL)\[UV^0HTTHYYPLK
0^HZIVYUPU PUH)LKV\PUMHTPS`PUHJH]L0NYL^\W and I have a house, and I have two children. My work is close,
in a place that is called today Dana Nature Reserve. When I so I can see my family every day. This makes me happy.
was a little boy I went to a school. My school was one room.
Mohammad A small place. But it was school, and it was good to study,
and I saw my friends every day at school. I spent ten years
there. After that I left to go to the next school. I liked school, I
What I love of my work is I am working in
nature, and I am working with the tourists.
I meet the people, and I tell them about
Daifallah liked to learn. After that I went to the Mutah University to study
(YHIPJ3P[LYH[\YL0[^HZHIPNJOHSSLUNLMVYTLILJH\ZL0^HZ
[OLYZ[VUL[VSLH]L[OPZHYLH[VZ[\K`V\[ZPKLHUK[OLYL^HZ
my culture, and also teach them about my
traditions. And also I learn about them and
their culture. When I tell my friends, they are
no example for me to see what the people need to do. I was
Business through Bedouin HSVUL0^HZ[OLYZ[VUL0^HZZJHYLKI\[HSZVOHWW`0^HZ jealous of my job and they like what I do.
community development [OLYZ[
This work gives me a good chance because I learn from
After that, I had to start to make money, to take care of my this work a lot, and get many ideas about the future. If I do
MHTPS`0JHTL[V[OPZWSHJL0OVWLK0JV\SKUK^VYR[OPZPZ anything in my future, I will say thank you for this place.
my home, I know this place. I could learn. They gave me a
martes, 08 de octubre de 2013 7:55:30
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IP Address: 148.215.13.130
Canyoning in Wadi Ghwayr Feynan Ecolodge, Jordan Mohammad Daifallah at the Feynan Ecolodge, Jordan
48 49
Jordan
Feynan Ecolodge is an award-winning, 26-
room environmentally friendly lodge located
at the South-Western edge of the Dana
Biosphere Reserve, near Petra. As expressed
by the lodge, it is a unique place in Jordan
it is completely off the grid, generating most
of its energy needs from the sun, and is lit by
candles and stars at night. Guests visit from
all over the world to experience a place like
no other: adventure, romance, tranquility,
history and nature. Opening in September
[OL SVKNL OHZ ILLU VWLYH[LK I`
,JV/V[LSZ ZPUJL :LW[LTILY -L`UHU
Ecolodges ethos is based on harmony with
its local environment: it is completely solar-
WV^LYLK LTWSV`LLZ HYL MYVT [OL
local communities, and the lodge generates
revenue that helps conservation efforts and
the protection of endangered species around
Feynan Ecolodge outdoor dining area Feynan Ecolodge, Jordan
the reserve. Working directly with local villages
and Bedouin communities, income-generating
WYVQLJ[Z OH]L ILLU JYLH[LK [OH[ \[PSPZL [OL
If I was not working here, probably I would have to live away me to learn. I am happy when I learn, and I can tell my family
martes, 08 de octubre de 2013 7:55:30
Probably in the future I will be a famous person in this place, ecotourism business EcoHotels in partnership
This work helped me to build a nice house, also to take care because many articles are written about this place, and I am in with the ecolodges owner the Royal Society
of my children. Also to use technology like the internet and the these articles. People see my picture. I will become a famous for the Conservation of Nature (RSCN).
computer. And everyday I learn a lot. There is also more for person in this place, not a simple person.
50 51
My name is Nguyen Thi Ba, and this is my story and poultry, so I had to stay up very late to make embroidery.
I only wished to earn enough to bring up my two sons, I had
I am 57 years old. I was born and grew up in the Truong Yen no other dreams.
JVTT\ULPU[OL/VH3\KPZ[YPJ[PU[OL5PUO)PUOWYV]PUJL
4`MHTPS`SPML^HZYLHSS`KPMJ\S["T`O\ZIHUKHIHUKVULKTL In recent years, besides the farm work and breeding pigs and
for another woman when I was three months pregnant of our poultries, I also row a boat for tourists in Trang An. I saved
Thi Ba
Viet Nams ladies of the river
martes, 08 de octubre de 2013 7:55:30
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IP Address: 148.215.13.130
52 53
I row a lot of tourists across this river, some are easy, some Before, when I did not row the boat for
are hard to please, but I always tell and encourage other boat
tourists, my income was mainly from rice
rowers to be friendly and hospitable with the tourists. During
the trips, we often introduce to our tourists the natural beauty
paddies; I earned about 300.000 VND a
as well as the culture and the history of Trang An. This work is month. But when I was recruited by the Xuan
very suitable for me, so I want to work for a long time. Truong enterprise to work as boat rower in
Trang An, I earn from 2 to 2.5 million VND a Viet Nam
Rowing the boat requires good health, I am afraid that in next month. In the festival time, I can earn more
few years, when I grow old and somewhat weaker, I wont than 3 million VND. 3VJH[LK PU =PL[ 5HTZ 5VY[O,HZ[LYU 9LK
be able to work as boat rower and when that time comes, River Delta Region, Trang An is Viet Nams
I will work on the farm and look after my grandchildren. My Moreover, I meet many people and obtain knowledge in the /H3VUN)H`VU3HUKH\UPX\LUH[\YHSHUK
two sons will take good care of me and they will continue this LSKVM[V\YPZTWHY[PJ\SHYS`KPMMLYLU[J\S[\YLZ0OH]LKLSPNO[M\S cultural landscape. The site has been called
work for me. and good memories with the visitors. an outdoor geological museum not only
IVHZ[PUN WSHU[ ZWLJPLZ IPYK ZWLJPLZ
This work gave my family a more prosperous life than before. 41 animal species and 31 reptile species; it
I saved money to build my house. also encourages the preservation of traditional
crafts such as embroidery, pottery and stone
carving. Traditionally, local residents are
farmers. The arrival of tourists has provided
alternatives to traditional agriculture-based
work for local residents in the form of boat
THUHNLTLU[" YV^ IVH[Z [HRL [V\YPZ[Z
HYV\UK OH VM ;YHUN (UZ SHRLZ HUK
martes, 08 de octubre de 2013 7:55:30
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caves.
IP Address: 148.215.13.130
Cloudy sunset at Trang An, Viet Nam Trang An, Viet Nam
54 55
I am Noumeri Nasr, and this is my story mean, swimming and kids things. But, since I put my mask
on, it was a surprise for me. A wonderful surprise.
I am from Nubia, this is in Aswan. Since I have been diving,
I live in Hurghada. Hurghada is in the north of Qena and it is In the summer holiday, I was working in Alexandria to help my
HWWYV_PTH[LS`RTUVY[OVM8LUH^OPJOPZRTUVY[O family. After I tried diving, and became an open water diver
of Aswan, approximately. and a dive master, a lot has changed. I had more income.
Enough income for me and my family; I am proud of myself.
Noumeri Hurghada started with the diving industry, and now is famous
MVYKP]PUN0HTWYV\K[VZH`0HT[OLYZ[5\IPHUKP]LYVYSL[
TLZH`[OLYZ[5\IPHUPUZ[Y\J[VY
And also, the people, all the people I have
been teaching diving to, when I see the smile
Diving into the future not much of Nubian divers. Actually, I was working in a hotel My family in the beginning did not understand my love for
as a waiter. I have seen thousands of foreigners; they come to diving. My mom, she was very afraid for me. She feels safe
spend a lot of money to do scuba diving. I wanted to discover when she sees me above the water but when I am down, she
that, to try it once. Since this day, I am addicted. misses me. She cant see where I am, and she doesnt have
the knowledge to follow the bubblesshe thinks she lost her
(UK 0 HT S\JR` 0U [OL 5PSL [OLYL ^HZ UV KP]PUN 0[ ^HZ Q\Z[ ZVU;OLYZ[[PTLZOL^HZYLHSS`SPRLT`ZVUOHZZ\Y]P]LK
Z^PTTPUN RPKZ WSH`PUN PU YP]LY 5PSL 0U T` YZ[ ^H[LY KP]L And from this day on, she trusts me. She knows it is not that
it was scary, because I have always lived above the water, I KPMJ\S[0M5V\TLYPJHUKVP[HU`IVK`LSZLJHU
martes, 08 de octubre de 2013 7:55:30
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IP Address: 148.215.13.130
56 57
Egypt
Noumeri Nasr is an Egyptian Nubian born in
Noumeri with one of his students, Hurghada, Egypt 1972 in a small village near Aswan. Dealing
with tourists from an early age, he started to
learn English and German, and by the time
Right now, I am a master school trainer. I was planning to
martes, 08 de octubre de 2013 7:55:30
have thought of or never tried before; and I will be so proud to going. I study a lot. I have a lot of knowledge about diving.
show them those things. And I hope tourism can come back to Egypt, and I make more
money. And I would then do my courses, for sure. And after
Today almost all my family works in tourism. My younger that, I would call my diving center the Nubian Diving Centre.
brothers are divers as well; they are diving instructors.
My friends around me, they are also very proud. Thats
0OH]L[OYLLRPKZ!4HY^H@LOPHHUK3\XTHU4HY^HPZHSYLHK` ^O` [OLYL HYL H SV[ VM MYPLUKZ [OH[ OH]L HSYLHK` JLY[PLK HZ
a good swimmer. When she was six months old I put her in WYVMLZZPVUHSKP]LYZ;VKH`0[OPUR[OH[TVYL[OHU5\IPHUZ
the water and she was for a couple of seconds underwater. are diving, and they are diving professionally. I am sure there
Yehia, for sure will become a diver, like my teacher Yehia. That are thousands of guys that want to do it and I think that after
PZ^O`0W\[@LOPH[VT`ZVU3\XTHUPZVUS`[OYLLTVU[OZVSK they have seen me, they believe it is not this dangerous.
but of course he has the blood of a diver.
I wish, and I dream, that after the revolution things will end and
I will never be able to thank enough my teacher, Yehia Safwat. tourists will be back again to Egypt and that I can get back to
Actually, I met him after I was a dive master, but really not my life again, I mean, diving.
understanding what diving, or safety diving, meant. But after I
met him, he really taught me how to be safe and make people
around me safe.
58 59
Patrick We are Patrick and Carine Van Bogaert-Pijkels. We live in
Sint-Niklaas, and this is our story
Well, when we came to the Holiday Participation Forum to
JLSLIYH[L P[Z [O HUUP]LYZHY` ^L ZOHYLK V\Y Z[VY` >L
and Carine We met at Zigzag. And last year, we got married. We got
married in May.
described our dream to go to Austria someday.
Van Zigzag is a meeting place and a centre for mental health care.
It is now located at the Knaptandstraat. But soon they will
Eventually we went from the 25th of July until the 2nd of
August, though we got married in May. We took our time to
look for what we wanted to do and how much everything
Bogaert- YL[\YU [V [OL /HaL^PUKZ[YHH[ ;OL` ^PSS IL Q\Z[ HYV\UK [OL
corner, so this will be easier for us.
would cost.
True ability are all welcome at Zigzag. My centre for mental health care In the very beginning, we didnt have a plan. We packed our
sent me to Zigzag. And there we got to know each other. stuff, we went for so many days, so we need some pair of
socks, some of this, some of that and thats it. But then we
We do volunteer work. At Zigzag we serve drinks and we write found out, also because of my autism, that you really need
for the Zig en Zo-newspaper. I can be creative there. My main some things on holidays, that you cant forget.
hobby is music. Im the DJ of the house.
Because of my hobby crocheting I can earn a little bit
We started going on holidays when we went to the Holiday extra. And with everything I earn from crocheting I would like
martes, 08 de octubre de 2013 7:55:30
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Participation Forum. We went there to celebrate their 5th or to go to Disneyland someday. Because I proposed to Patrick
[O(UUP]LYZHY`&;OL[O in Disneyland. And I would like to go back once. So, every
IP Address: 148.215.13.130
60 61
Belgium
The Flanders Holiday Participation Center,
established by Tourism Flanders & Brussels
PUPZHJLU[LY[OH[Z\WWVY[ZJOHSSLUNLK
WLVWSL PU [OL M\SSSTLU[ VM [OLPY KYLHTZ [V
travel. Focusing on persons and families with
KPZHIPSP[PLZWO`ZPJHSWZ`JOVSVNPJHSVYUHUJPHS
who still have the desire to travel, and simply
need the understanding and infrastructure
Patrick is a DJ to make it happen. Importantly, the center
convinces tourism suppliers to create special
offers and price reductions and assists social
VYNHUPaH[PVUZ PU [OLPY [YH]LS WSHUZ [V UK [OL
right tourism offer tailored to the needs of their
[PTL0ZLSSHJ\KKS`[V`0W\[HZTHSSHTV\U[PUHQHY[VZH]LMVY [VRLLWH_LKHTV\U[VMTVUL`HZPKLLHJOTVU[O)LJH\ZL
target groups. In short, the center enhances
Disneyland. We havent set a date yet. It could be in two years, we know we can do something fun with it, we can go on
the mental and physical accessibility of tourism
martes, 08 de octubre de 2013 7:55:30
in three years. On the Molly Brown (attraction in Disneyland). holidays with that money.
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We are very happy that we got to know the up on activities because of my autism. People with autism
Holiday Participation Centre a few years often avoid busy situations because they overwhelm them.
But I dont want to give up on that, I want to do all those
ago. I understand that going on holidays has
activities. Even though I know Ill have to lie down the next
an impact on other parts of your life. Youre day, because it was too much. But we always try to plan for
not just going on holidays, its something an empty day, the next day.
special. For example you ask someone to
marry you. A day out of the house, out of the daily routine, to get to know a
nice area, to get a breath of fresh air by the sea for a few days,
If you want your vacation to be achievable, you have to set so that you can do some nice activities there. Its a whole other
your goals long in advance, I think. We set our goal. For atmosphere than when youre stuck at home. When youre on
example, we want to go to Rome. My niece went to Rome last holidays, you notice that its a totally different feeling.
year, and she cant stop talking about it. But our goal is not
next year going to Rome, because we know, we cant make
that. But we are saving our money to go to Rome.
62 63
I am Sandra Perang, and this is my story... As soon as I was old enough to go and work, I had to leave
school to help my parents and also to keep my younger
0^HZIVYU4H` 0HTVULVMZL]LUJOPSKYLU0NYL^ brothers and sisters at school.
up in a little village called Prensekraal outside of Wupperthal.
We had a small two bedroom house with no electricity and no I started working on a citrus farm where I picked citrus. This
Sandra
water. We made use of candles and oil lamps, an Agga stove was the most challenging time in my life. The worst was the
and water from the river. working and living conditions at the time. I had to get up early
in the mornings to make sure that I had something to eat for
I went to school in NuwePlaas which is about three km from the day and then go to work in the cold winter.
Perang OVTL 0 UPZOLK NYHKL HUK [OLU ^LU[ [V >\WWLY[OHS \U[PS
grade 8. Wupperthal is about 15 km from home. We used to
walk to school every day, winter, summer, sun or rain.
Bushmans Kloofs, South Africa Sandra Perang in her kitchen in Bushmans Kloof, South Africa
64 65
South Africa
Bushmans Kloof Wilderness Reserve and
Nature Retreat, a luxury boutique hotel and
Bushmans Kloof Wilderness Reserve, South Africa
ZWH YLZVY[ SVJH[LK VU OLJ[HYLZ VM
protected land in South Africas Western Cape,
I then returned home where I continued working on a doctors bills, they provide us with transport when in need, is devoted to preserving the extraordinary
vegetable farm and then eventually started working inside HUK [OL` NP]L \Z PUJLU[P]LZ 0 OHK [OL VWWVY[\UP[` [V ` [V WYVM\ZPVUVM^PSKSPMLVYHHUKMH\UHMV\UKVU
a packing store. This was a little better but it was still hard 3VUKVU MVY [LU KH`Z HUK L_WLYPLUJL [OL TVZ[ HTHaPUN [LU the reserve. A South African Natural Heritage
labour for little money. days of my life. Site, Bushmans Kloof is also custodian of
V]LY HUJPLU[ )\ZOTHU YVJR HY[ ZP[LZ PU
the reserve and located in the Cape Floral
Then I heard of Bushmans Kloof Wilderness Reserve and I now earn a decent salary that gives me the opportunity to
Kingdom one of South Africas UNESCO
5H[\YL 9L[YLH[ 0 OLHYK [OLYL ^LYL ZVTL QVI VWWVY[\UP[PLZ provide for my childrens future and to provide for my family.
World Heritage Sites. In addition to being a
there. I started as a scullery worker. There was the light at
primary employer of the local community,
the end of the tunnel. I started taking interest in helping the If I was not doing this, what would I be doing? I might still Bushmans Kloof has also developed a staff
chefs whenever I had a moment. I peeled vegetables, cut be working on a vegetable farm for a minimum wage. The village, offering housing, schooling, access to
fruit and started baking bread. I helped with breakfast and quality of life would probably not have been the same. My
martes, 08 de octubre de 2013 7:55:30
as soon as the opportunity arouse I applied for the breakfast family would probably still be struggling. I could even be sitting for the local community, keeping community
chef position. From there on I grew within myself by leaps and at home and living off the government subsidy for my kids. I roots, and hopes, strong.
IP Address: 148.215.13.130
It was tough and not always easy, but I made it to the top. It I suppose life is what you make of it but if
^HZUV[T`KYLHTI\[0MV\UKHUV[OLYWHZZPVUVUT`QV\YUL` you dont have an opportunity then life could
0HTZVWYV\KWYV\KVMT`QVIWYV\KVMT`WSHJLVM^VYR0
only be what it is. Bushmans Kloof changed
HTQ\Z[ZVWYV\K
all of this for me. Through hard work and
Bushmans Kloof has opened many doors for me, it has given dedication I have become something in life.
me a chance to grow and improve my life. Bushmans Kloof is I never would have thought that one day I
V^ULKI`[OL;VSSTHUMHTPS`Q\Z[[OLTVZ[HTHaPUNWLVWSL would become the Sous Chef of a 5 star
;OL`OH]LI\PS[HJVTT\UP[`MVY\Z^P[OZVTHU`ILUL[Z0 Hotel that was ranked number 1 in the world
could not ask for more. Our living conditions are also so much in 2009! I have learned and experienced so
better than anywhere else I had worked before. I have my
many things, and I have travelled overseas
own little two bedroom house with a kitchen and bathroom.
I dont have to stand in the line to have a shower or make
which is a major opportunity for someone
use of kitchen facilities. My little ones can go to the crche from my community.
and I know that they are safe while I am at work. Bushmans
Kloof takes care of our childrens school fees, they cover our Above all this, I can provide for my family, no one has to go to
bed on an empty stomach.
66 67
*VW`YPNO[>VYSK;V\YPZT6YNHUPaH[PVU<5>;6
Printed in Spain.
*V]LY!7OV[VZVM(SVUZV)LYTKLa7HUPHN\H)YPHU3LL*HYPULHUK7H[YPJR=HU)VNHLY[7PQRLSZ*YPZ[PUH:\H|H+H[V/HQP:HOHYPTHUIPU/HQP/HTKHU-HPZHS(S
Halabi, Jean Damascene Hakizimana, Jos Antonio de la Riera, Mariam Abu Rkeek, Mohammad Daifallah, Nguyen Thi Ba, Noumeri Nasr, Katie Charalambous,
and Sandra Perang.
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Citation:
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