FRONTIER INSTITUTE OF PROFESSIONAL AND MANAGEMENT STUDIES

ELEMENTS OF TOURISM AND HOSPITALITY SPECIAL EXAM 2017

Attempt all questions

1) Explain the 7ps of marketing mix in tourism 10mks.

2) Explain the role of communication in customer care service 10mks.
3) Discuss the effects of bad customer service 10mks.
FRONTIER INSTITUTE OF PROFESSIONAL AND MANAGEMENT STUDIES

PROVISIONING SPECIAL EXAM 2017

Attempt all questions

1) Highlight FIVE indicators of successful VE/VA programs 5mks

2) Identify FIVE advantages of specification 5mks
3) Highlight FIVE areas under which provisioning department interface with

human resource department 5mks.

FRONTIER INSTITUTE OF PROFESSIONAL AND MANAGEMENT STUDIES.

P. P. O SPECIAL EXAM 2017

Attempt all questions.

1) State and explain FIVE demerits of line and staff organizations

10mks.
2) State and explain FIVE features of virtual organizations

10mks.
3) Discuss the objectives of supplies organizations

10mks.
FRONTIER INSTITUTE OF PROFESSIONAL AND MANAGEMENT STUDIES

O. T. B SPECIAL EXAM 2017

Attempt all questions.

1) Discuss FIVE functions of values 10mks.

2) Discuss Five types of personality 10mks.
3) State and explain FIVE stages of group formation process 10mks
FRONTIER INSTITUTE OF PROFESSIONAL AND MANAGEMENT STUDIES

CURRICULUM STUDIES - SPECIAL EXAM 2017

Answer all questions

1) State and explain FIVE principles of program plan in ECDE

10mks.
2) Discuss FIVE outcomes of early childhood education programmes

10mks.
3) Explain FIVE qualities of a good curriculum

10mks.
FRONTIER INSTITUTE OF PROFESSIONAL AND MANAGEMENT STUDIES

STOREKEEPING SPECIAL EXAM 2017

Attempt all questions

1) State and explain THREE types of stores 6mks.

2) Highlight FIVE qualities of a storekeeper 5mks.
3) Name FOUR documents used in a store 4mks.
FRONTIER INSTITUTE OF PROFESSIONAL AND MANAGEMENT STUDIES

B/STUDIES ARTISAN SPECIAL EXAM 2017

Attempt all questions

1) Highlight FIVE sources of business idea 5mks.

2) List down FIVE characteristics of a sole proprietorship 5mks.
3) Name FIVE types of business occupations 5mks.
FRONTIER INSTITUTE OF PROFESSIONAL AND MANAGEMENT STUDIES

INTRODUCTION TO COMMUNITY DEVELOPMENT

SPECIAL EXAM 2017

Attempt all questions.

1) Identify any FIVE roles of change agents in community development

5mks.
2) Give FIVE characteristics of a successful agents of change

5mks
3) What are the advantages of community capacity building

5mks.