HAYLEY JACOBS

7137 W US HWY 223 ADRIAN, MI 49221 | (417)684-4680 |

hayley.jacobs88@gmail.com

OBJECTIVE
Reliable, ethical healthcare provider with ability to stay calm and intervene
during crises, facilitate groups and educational seminars, and collaborate on
multidisciplinary teams. Proven ability to build positive relationships with
patients, family members, physicians and other medical professionals. Known
as a patient advocate and team player; believe in empowering patients by
delivering health education and nursing care that enhances wellness and quality
of life.

SKILLS & ABILITIES

Case Management
JCAHO Standards/Compliance
Medication Administration
ADL Assistance
Patient Transfers
Patient/Family Education
Patient Advocacy
Patient Assessment
Quality and Continuity of care
Excellent Customer Service
Detail-oriented
Compassionate
Organized
Team Oriented
EXPERIENCE
2014- Assistant Manager, Salvation Army Thrift Store
Present One of three key holder positions. Responsible for opening or closing the
store with or without the manager present. Delegated duties to fellow
employees. Operated the register while answering phones, tagging and
pricing clothing items. Responsible for setting up and counting down the
cash register, cash register paperwork, and deposits. Provided excellent
customer service to all.

2012- Cashier, Wal-Mart

2013 Operated cash register, Customer Service Desk Associate, Lay Away
associate. Assisted customer service managers with cashier close out and
handled returns. Responsible for organizing and maintaining lay-away
merchandise. Provided excellent customer service to all.
2011- Appliance Associate, Sears
2012 Operated cash register. Responsible for organizing and maintaining lay-
away merchandise. Educated customers on available products, services, and
warranties. Attended appliance conference to be educated on new and
upcoming appliances. Provided excellent customer service to all.
EDUCATION
2014- Associate Degree of Applied Science- Nursing
present Jackson, MI.
Jackson College
Graduation Date: May 6th, 2017

CERTIFICATION
Basic Life Support (BLS) Certified by American Heart Association
Expiration Date 02/2019
REFERENCES
Erin E. Mazur, MSN, RN, FNP-BC
Associate Professor of Nursing
Jackson College
mazurerine@jccmi.edu
(517)796-8483

Jessica Cook,BSN, RN
Adjunct Clinical Instructor
Jackson College
Cookjessicam@jccmi.edu
(517) 937-6336

Jennifer Tharp RN, BSN

Adjunct Nursing Faculty
Jackson College
tharpjennifem@jccmi.edu

Keila Alcock
Supervisor
Salvation Army Store
keilaalcock67@yahoo.com

(517) 605-3049
Kim Phipps-Davis
Human Resources Manager
Salvation Army
(517) 403-6995

Tammy Robertson
Emergency Department RN
Preceptor
tammy.robertson@promedica.org
(734) 552-9477

Jennifer Warsaw-Mills
Department Manager
Sears
millsjenswimbikerun@outlook.com
(517) 921-8500