Shawana K.

Hart
Sicklerville, NJ ShawanaKHart@gmail.com 215-964-3089

SUMMARY OF QUALIFICATIONS
A driven professional with over 20 years of experiences in human services. Possess an innate
ability in maintaining professional integrity while enhancing the process of consumer
engagement and administrative functions for consumer service.

CORE COMPETENCIES
Leadership Professionalism Public Speaking
Vision/Purpose Self-Management Team Building and Engagement
Creativity Conflict Resolution Program Planning and Development

EDUCATION
Wilmington University, Master of Science in Administration of Human Services 5-2017
Temple University, Bachelor of Science in Public Health Education 2002
Tau Upsilon Alpha, National Human Services Honor Society 2017

RELEVANT COURSEWORK
Administration of Human Service Organizations- examination of theory and skills in
the administrative aspects of the human service delivery system
Managing Children and Family Services- exploration of factors that affect social
policies and legal procedures while implementing tools and techniques used to evaluate
intervention outcomes in child welfare
Grant Writing and Grant Management in the Human Service Environment-
development of grant writing, effective research, fund-raising skills, and systems to
manage private and publicly funded programs
Research, Design, and Evaluation of Programs in Human Services- analysis and
development of social research methodology for human service professional practice in
service delivery, program design, and evaluation

PROFESSIONAL EXPERIENCES
OAKS INTEGRATED CARE Residential Supervisor/Residential Counselor 2015-2016
Mt. Holly, NJ
Facilitated life skills, social justice, conflict resolution, career building, health, and
wellness groups for clinically diagnosed youth
Provided input into assessments, case conferences, and treatment planning
Assessed, recommended, and implemented strength-based and culturally competent
individual, educational, and family service plans
NEURORESTORATIVE Residential Supervisor/Life Skills Trainer 2013-2015
Delran, NJ
Trained, supervised, and prepared individualized performance-based supervision for 30
direct care staff in a group home setting for ABI adults
 Shawana K. Hart
Sicklerville, NJ ShawanaKHart@gmail.com 215-964-3089

Developed, planned, implemented, and evaluated rehabilitative goals and objectives for
15 clients per the individual treatment plans
Prepared and reviewed monthly QA reports i.e. facility budget, medication administration
records, incident reports, facility environmental reports, safety drills, communication and
critical information logs, financial reports, menus, vehicle records, census reports, etc.
STAFFING PLUS Therapeutic Staff Support 2001-2002
Havertown, PA 2007-2008
Provided and implemented therapeutic intervention techniques and rehabilitative
activities as prescribed by the treatment plan for clinically diagnosed youth
Collaborated and supported families, members of the treatment team, and other
professionals working in the home, school, and community settings
Documented behaviors and submitted all paperwork for all assigned clients daily
LEAPS & BOUNDS Assistant Director 2000-2002
Philadelphia, PA
Researched request for proposals and managed subsidy portfolio
Assessed, recommended, and implemented individual and educational strength-based,
culturally competent service plans
Enrolled and instructed 20 preschool students every six months
CATHOLIC SOCIAL SERVICES Residential Manager 1998-2000
Philadelphia, PA
Managed and supervised 25 residential staff, ten adolescent mothers, and their children
Planned, monitored, and budgeted facility and client expenses
Implemented and facilitated educational, life, and parenting skills training

VOLUNTEER LEADERSHIP EXPERIENCES

DOT ORGANIZATION 2017-Present
Ambassador
Plan and participate in programming and events
Develop marketing materials
Promote programs and events
HEART 2 HEART SERVICES 2017-Present
Volunteer
Advocate for human trafficked victims
Fundraise monies for residential treatment facility for human trafficked victims
Support programs and events
GREAT DAMES INC 1-2017/4-2017
Intern
Developed marketing and fundraising plans
Designed 12-month peer-to-peer curriculum
Researched sponsors, donors, grant-makers, organizations, non-profits, and corporations