Correlation

7. 7. 7. 7. 7. 7. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8.1
1 2 3 4 5 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 9 20 8.21 8.22
1.
7.1 00
0. 1.
7.2 60 00
0. 0. 1.
7.3 09 56 00
-
0. 0. 0. 1.
7.4 03 35 69 00
-
0. 0. 0. 0. 1.
7.5 26 11 52 68 00
-
0. 0. 0. 0. 0. 1.
7.6 22 10 46 62 77 00
- - -
0. 0. 0. 0. 0. 0. 1.
8.1 26 19 00 07 09 14 00
- - -
0. 0. 0. 0. 0. 0. 0. 1.
8.2 20 15 02 01 08 10 58 00
- -
0. 0. 0. 0. 0. 0. 0. 0. 1.
8.3 17 15 01 00 01 01 30 50 00
-
0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.4 13 11 03 01 01 02 14 16 24 00
- - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.5 03 05 11 08 00 07 06 22 15 26 00
-
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.6 10 13 03 01 07 04 05 14 38 00 13 00
- - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.7 10 03 06 01 08 02 08 02 03 25 09 07 00
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.8 13 06 05 06 02 02 02 14 02 04 25 12 06 00
- - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.9 13 10 05 02 00 02 00 03 23 04 08 41 12 06 00
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
10 05 04 07 02 03 02 00 02 04 38 03 01 36 12 07 00
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.1 01 07 01 02 06 06 01 19 07 13 35 09 12 33 10 00 00
- - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.1 08 07 01 02 09 15 14 18 27 02 01 32 10 02 43 13 06 00
 - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.1 09 04 04 13 16 14 03 01 05 20 05 11 32 09 11 40 07 06 00
- - - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.1 01 07 05 12 05 09 08 05 02 12 29 06 14 29 13 04 43 16 08 00
- - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.2 16 10 09 08 05 02 02 06 32 06 09 26 01 03 42 09 00 39 21 08 00
- - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.2 00 08 01 02 05 08 06 02 04 15 10 04 29 11 02 38 15 06 42 21 16 00
- - - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.2 14 02 10 11 10 11 02 04 10 05 18 12 09 36 09 14 34 05 03 44 14 11 00
- - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.2 08 04 02 06 08 13 03 07 24 04 06 25 08 08 25 12 01 31 20 06 52 22 08 00
- - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.0
8.2 15 09 07 06 09 10 10 02 08 34 02 02 37 17 04 48 06 14 37 10 04 49 09 12 0
- - - - - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0.0
20 08 05 11 13 04 08 02 03 02 05 16 16 15 19 11 08 25 06 05 42 25 01 44 17 1 1.00
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0.0
8.2 16 01 15 10 15 17 02 04 17 04 02 22 08 04 23 06 02 37 00 04 35 10 01 44 3 0.01 1.00
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0.2 -
8.2 02 03 12 19 13 17 02 01 00 22 08 06 19 07 03 22 09 04 25 05 01 22 03 05 8 0.02 0.19 1.00

Interpretation

This is the table that shows the output of correlation analysis and whether there is a statistically correlation between asked Questions.
We can see that the correlation value is -0.09, which is below 0.05 and therefore there is less correlation between the different outputs.

This is the table that shows the output of correlation analysis and whether there is a statistically correlation between asked Questions.
We can see that the correlation value is 0.7, which is above 0.05 and therefore there is a statistically correlation between the different
outputs.

From the above table, the most affected factors on cashless policy is (1) employees are not satisfied with working environment and
provided rights to put forward their opinions. Both factors are related with each other about their level of satisfaction. The correlation
factor between them is 0.77 (2) the performance appraisal policy and rights to express their opinions in the organization which affects
the most. The correlation factor between them is 0.77.
 Note: The collected data are subjected to correlation identity in internal correlation ship. It was identified that multi-co
linearity was not existing between variables of study and hence the date was not further subjected to factor analysis to identify
the factor that affect on Perception and Preference for Patanjali Products

Factor Analysis

KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling
.858
Adequacy.
Approx. Chi-Square 1010.506
Bartletts Test of Df 66
Sphericity Sig. .000

Communalities
Initial Extraction
product_quality 1.000 .715
Consistency 1.000 .635
Documentation 1.000 .739
Labeling 1.000 .615
delivery_commitment 1.000 .638
commercial_formalities_inquiry_resp
1.000 .621
onse_time
commercial_formalities_pre_shipmen
1.000 .810
t_time
commercial_formalities_post_shipme
1.000 .775
nt_communication
technical_service 1.000 .538
inteaction_with_sales_person 1.000 .516
overall_experience_with_dnl 1.000 .780
overall_rating 1.000 .654
Extraction Method: Principal Component Analysis.

Component Matrixa
Component
1 2
product_quality .775
Consistency .773
Documentation .721
Labeling .638
delivery_commitment .772
commercial_formalities_inquiry_response_time .736
commercial_formalities_pre_shipment_time .814
commercial_formalities_post_shipment_communication .819
technical_service .642
inteaction_with_sales_person .714
overall_experience_with_dnl .873
overall_rating .803

Rotated Component Matrixa

Component
1 2
product_quality .772
Consistency .665
Documentation .832
Labeling .767
delivery_commitment .708
commercial_formalities_inquiry_response_time .733
commercial_formalities_pre_shipment_time .860
commercial_formalities_post_shipment_communication .823
technical_service .714
inteaction_with_sales_person .577
overall_experience_with_dnl .557 .685
overall_rating .532 .609

Component Transformation Matrix

Component 1 2
1 .738 .675
2 -.675 .738
 Extraction Method: Principal Component
Analysis.
Rotation Method: Varimax with Kaiser
Normalization.

Interpretation on Factor Analysis

Componen Variable Values Factor
t
delivery_commitment .708
commercial_formalities_inquiry_response_time .733
commercial_formalities_pre_shipment_time .860
Customer
commercial_formalities_post_shipment_comm
.823 relationsh
unication
1 technical_service .714 ip factor
interaction_with_sales_person .577
overall_experience_with_dnl .557
overall_rating .532
product_quality .772
Consistency .665 Quality
Documentation .832
manage
Labeling .767
2 overall_experience_with_dnl .685 ment
overall_rating .609

Explanation of Factors related to traders satisfaction

1. Customer relationship Management
 The variable which contain under the most to Customer relationship factor are that product delivery will be done on time ,
proper response is given at the time of inquiry, before shipment the time will be given and post shipment time will also be
given , the technical services which is provided is given properly, while having a word with sales team the interaction is done
properly, and the overall experience with Deepak nitrite is also very much important . This all variables are having the concern
with the traders satisfaction of DEEPAK NITRITE LTD.

2. Quality FACTOR

The variable which contain under the most to Quality factor are the quality of the product, the treatment or behavior with the
traders, the documentation work before purchasing the product , proper labeling of the chemicals and over all experience with
the quality provided to them. This all variables are having the concern with the traders satisfaction of DEEPAK NITRITE LTD.

One way ANOVA: to find a significant relation between customer satisfaction

Hypothesis for ANOVA Test
H0 : There is no Significant Difference of Customer Satisfaction with respect to products.
H1: There is Significant Difference of Customer Satisfaction with respect to Products.

Test of Homogeneity of Variances

Levene
Statistic df1 df2 Sig.
product_quality 2.157 8 101 .037
Consistency 2.109 8 101 .042
Documentation 5.526 8 101 .000
Labeling .419 8 101 .907
delivery_commitment 1.358 8 100 .224
commercial_formalities_inquiry_respo
1.654 8 101 .119
nse_time
commercial_formalities_pre_shipment
.914 8 101 .508
_time
commercial_formalities_post_shipmen
1.738 8 100 .099
t_communication
technical_service 1.488 8 101 .171
inteaction_with_sales_person 2.691 8 101 .010

ANOVA
Sum of Mean
Squares Df Square F Sig.
product_quality Between Groups 11.826 8 1.478 .011 .011
Within Groups 56.365 101 .558
Total 68.191 109
Consistency Between Groups 8.274 8 1.034 .047 .047
Within Groups 50.717 101 .502
Total 58.991 109
Documentation Between Groups 7.297 8 .912 .057 .057
Within Groups 46.667 101 .462
Total 53.964 109
Labeling Between Groups 7.401 8 .925 .138 .138
Within Groups 58.863 101 .583
Total 66.264 109
delivery_commitment Between Groups 5.635 8 .704 .434 .434
Within Groups 69.814 100 .698
Total 75.450 108
commercial_formalities Between Groups 2.665 8 .333 .842 .842
_inquiry_response_time Within Groups 65.153 101 .645
Total 67.818 109
commercial_formalities Between Groups 4.994 8 .624 .323 .323
_pre_shipment_time Within Groups 53.779 101 .532
Total 58.773 109
commercial_formalities Between Groups 1.957 8 .245 .760 .760
_post_shipment_commu Within Groups 39.492 100 .395
nication Total 41.450 108
technical_service Between Groups 14.986 8 1.873 .222 .222
Within Groups 138.732 101 1.374
Total 153.718 109
Interaction Between Groups 2.465 8 .308 .528 .528
_with_sales_person Within Groups 34.998 101 .347
Total 37.464 109
Interpretation For ANOVA TEST: P < .05, We Reject The Null Hypothesis
The above table shows that whether there is a statistically significant difference between product_Quality and product. We can see
that the significance value is 0.011, which is below 0.05. and, therefore, we reject the null hypothesis that is There is no significant
difference between traders satisfaction and product.

The above table shows whether there is a statistically significant difference between Consistency and departments. We can see that the
significance value is 0.047, which is lower than 0.05. and, therefore, we reject the null hypothesis that is There is no significant
difference of factor of traders satisfaction and product.

From the above table Shows whether there is a statistically significant difference between Scope of documentation and product. We
can see that the significance value is 0.057, which is above than 0.05. and, therefore, we accept the null hypothesis that is There is no
significant difference of factor of traders satisfaction and product

From the above table Shows whether there is a statistically significant difference between labeling and product. We can see that the
significance value is 0.138, which is above 0.05. and, therefore, we accept the null hypothesis that is There is no significant difference
of factor of traders satisfaction and product.

From the above table Shows whether there is a statistically significant difference between delivery commitment and product We can
see that the significance value is 0.434, which is above 0.05. and, therefore, we accept the null hypothesis that is There is no
significant difference of factor of traders satisfaction and product.

From the above table Shows whether there is a statistically significant difference between commercial formalities inquiry response
time and product we can see that the significance value is 0.842, which is above 0.05. and , therefore, we accept the null hypothesis
that is There is no significant difference of factor of traders satisfaction and product.

From the above table Shows whether there is a statistically significant difference between commercial formalities pre-shipment
communication and product. We can see that the significance value is 0.323, which is above 0.05. and, therefore, we accept the null
hypothesis that is There is no significant difference of factor of traders satisfaction and product .
 From the above table Shows whether there is a statistically significant difference between commercial formalities post-shipment
communication and product. We can see that the significance value is 0.760, which is above 0.05. and, therefore, we accept the null
hypothesis that is we reject the null hypothesis that is There is no significant difference of factor of traders satisfaction and product.

From the above table Shows whether there is a statistically significant difference between technical service and product. We can see
that the significance value is 0.222, which is above 0.05. and, therefore, we accept the null hypothesis that is we reject the null
hypothesis that is There is no significant difference of factor of traders satisfaction and product.

From the above table Shows whether there is a statistically significant difference between interaction with our sale team and product.
We can see that the significance value is 0.528, which is above 0.05. and, therefore, we accept the null hypothesis that is we reject the
null hypothesis that is There is no significant difference of factor of traders satisfaction and product.

7. 7. 7. 7. 7. 7. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8. 8.1
1 2 3 4 5 6 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 9 20 8.21 8.22
1.
7.1 00
0. 1.
7.2 60 00
0. 0. 1.
7.3 09 56 00
-
0. 0. 0. 1.
7.4 03 35 69 00
-
0. 0. 0. 0. 1.
7.5 26 11 52 68 00
-
0. 0. 0. 0. 0. 1.
7.6 22 10 46 62 77 00
- - -
0. 0. 0. 0. 0. 0. 1.
8.1 26 19 00 07 09 14 00
- - -
0. 0. 0. 0. 0. 0. 0. 1.
8.2 20 15 02 01 08 10 58 00
- -
0. 0. 0. 0. 0. 0. 0. 0. 1.
8.3 17 15 01 00 01 01 30 50 00
-
0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.4 13 11 03 01 01 02 14 16 24 00
- - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.5 03 05 11 08 00 07 06 22 15 26 00
-
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.6 10 13 03 01 07 04 05 14 38 00 13 00
8.7 0. 0. - - - 0. - - - 0. - - 1.
10 03 0. 0. 0. 02 0. 0. 0. 25 0. 0. 00
 06 01 08 08 02 03 09 07
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.8 13 06 05 06 02 02 02 14 02 04 25 12 06 00
- - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.9 13 10 05 02 00 02 00 03 23 04 08 41 12 06 00
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
10 05 04 07 02 03 02 00 02 04 38 03 01 36 12 07 00
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.1 01 07 01 02 06 06 01 19 07 13 35 09 12 33 10 00 00
- - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.1 08 07 01 02 09 15 14 18 27 02 01 32 10 02 43 13 06 00
- - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.1 09 04 04 13 16 14 03 01 05 20 05 11 32 09 11 40 07 06 00
- - - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.1 01 07 05 12 05 09 08 05 02 12 29 06 14 29 13 04 43 16 08 00
- - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.2 16 10 09 08 05 02 02 06 32 06 09 26 01 03 42 09 00 39 21 08 00
- - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.2 00 08 01 02 05 08 06 02 04 15 10 04 29 11 02 38 15 06 42 21 16 00
- - - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.2 14 02 10 11 10 11 02 04 10 05 18 12 09 36 09 14 34 05 03 44 14 11 00
- - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.
8.2 08 04 02 06 08 13 03 07 24 04 06 25 08 08 25 12 01 31 20 06 52 22 08 00
- - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 1.0
8.2 15 09 07 06 09 10 10 02 08 34 02 02 37 17 04 48 06 14 37 10 04 49 09 12 0
- - - - - - - - - - - - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0.0
20 08 05 11 13 04 08 02 03 02 05 16 16 15 19 11 08 25 06 05 42 25 01 44 17 1 1.00
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0.0
8.2 16 01 15 10 15 17 02 04 17 04 02 22 08 04 23 06 02 37 00 04 35 10 01 44 3 0.01 1.00
- - - - - - -
0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0. 0.2 -
8.2 02 03 12 19 13 17 02 01 00 22 08 06 19 07 03 22 09 04 25 05 01 22 03 05 8 0.02 0.19 1.00