Professional Documents
Culture Documents
a) Live ware
b) Software
c) Hardware
d) Both (1) & (3)
2. Error refers to the ability of a system to accept an error without catastrophic error
a. error reduction
b. error capturing
c. error tolerance
3. As per SHEL model, live ware could mean
a. A person or people at the centre of the model, staff etc.
b. the encompasses human and nonphysical aspects of the system such as procedure, manual and checklist
layout, symbology and computer program.
c. both a & b
4. Full form of SHEL Model.
a. software, hardware, Environment & live ware
b. software, human, environment and live ware
c. software, human, engineer, live ware
d. software, hardware, engineer, live ware
5. Human factors Training Document
a. ICAO DOC 9683
b. ICAO Doc. 9638
c. ICAO Doc. 9673
d. none
6. Transequilizers and sleeping tablets
1. Adequate and doctor advice
2. Inadequate
3. As in 2 and affect human performance
Coffin in coffee and tea has effect
1. Reduces the reaction time
2. Increases the reaction time
3. As in 1 and disturb sleep
7. The stress due to noise, temp., humidity is called
1. Environmental stress
2. Mental stress
3. Cognitive stress
8. A person whose ideas and acts influence thought and behavior of other
1. Leader
2. Supervisor
3. Co ordination
4. Manager
9. The difference between attitude and personality is
1. Relevant
2. Irrelevant
3. As in 1 and attitude can be changed through training
4. As in 2and personality can be changed through training
10. A condition reflecting inadequate rest is called
1. Circadian rhythm disturbance
2. Fatigue
3. None
11. the frequency of vibration, acceleration changes which effect
1. Visual acuity
2. Neuromuscular system
3. Fatigue
4. Any of the above
12. The difference between what a person can do and what he will do
1. Motivation
2. Communication
3. Culture
13. Factor that effect the human performance
1. Noise
2. Environment
3. As in 1&2 light and darkness
4. None
14. study of efficiency of a person, study of human machine system design is
1. Agronomics
2. Ergonomics
3. Human factor
4. None
15. error tolerance refers to
1. Error reduction strategies which includes improving access to part
2. The ability of a system to accept an error without catastrophic consequences
3. Both 1& 2
16. For the study of information related to the investigation human factors issues are obtained from
1. Advisory circular
2. Information circular
3. Maps
4. Chart/navigation (check list)
17. The success of communication program depends on
1. Non verbal /gesture communication
2. The degree to which the intended massage is understood by the receiver
3. Background noise problem
18. Vibration in any form of oscillating motion that changes its magnitude periodically and is of operational
significance in aviation because
1. It does not impair visual acuity
2. It may impair visual acuity
3. Interfere with neuromuscular control and lead to fatigue
4. Both 2&3
19. Glare may produces discomfort or annoyance and
1. Helps in working environment to see object
2. May interfare with visual performance
3. Both 1 and 2
20. Climbing over wings and horizontal stabilizer and working in uncomfortable position are common and
generally engineers performance in this situation may be related to
1. Fitness and health
2. Mental situation of individual
3. Good performance as he is alone on work
21. Faulty maintenance work which contributed to the accident was performed
1. During night sift only
2. during inspection in day light
3. Inducing L-E interface flaw
4. 1&3
22. Sleep has a restorative function and is essential for mental performance. Sleep deprivation and disturbance
can
1. Increase alertness and attention
2. Increase performance
3. Reduce alertness and attention
4. None
23. Caffeine in coffee, tea and various soft drinks increases alertness and
1. Keep awaking
2. Reduces reaction times
3. Health in sleep
4. Both 1&3
24. The use of drugs such as hypnotics, sedatives and tranquilizers to induce sleep is usually
1. Appropriate
2. Inappropriate
3. as in 2 and they have adverse effect on performance
4. As in 1 and should be taken with advise of medical practitioner
25. A condition reflecting inadequate rest as well as collection of symptoms associated with displaced or
disturbed biological rhythms is called
1. Jet lag
2. Circadian rhythms
3. Fatigue
26. A person whose ideas and action influence the thought and the behavior of other is known as
1. Politician
2. Leader
3. Commander
27. The factor that determines whether a person will do so in a given situation is called
1. Co- ordination
2. Motivation
3. Co- operation
28. AME carry out repetitive task of inspection of turbine blade, in any condition if he feel that his performance
get degrade then following checking should be done
a) Blood alcohol level
b) Visual capability
c) Physical fitness
29. . Dirty dozen means
a) Lack of confidence
b) Lack of courage
c) No limitation
d) Lack of Assertiveness-
30. Knob and lever which are poorly located or lack of proper coding creates mismatch interface between
1. Live ware
2. Software
3. Hardware
4. 1&3 both
31. The error may have been caused by latent failure such as deficient training, poor allocation of resources
time pressure etc. they may also have been caused by
1. Poor design of tool /equipment
2. Poor maintenance
3. Poor training
32. A result of action or decision made wall before an accident the consequence which may remain dormant for
a log time is known as
1. Active failure
2. safety failure
3. Latent failure
4. All
33. An error or violation which has an immediate adverse effect is called
1. Active failure
2. Passive failure
3. Latent failure
4. None
34. Significant step in maintenance error reduction
a. Maintenance data should be organized in a form that allows study of the human performance aspects of
maintenance
a) The gap between maintenance community and psychology as if applies to aviation should be widened
b) Method and tool should be develop not to help a/c designer and maintenance manager address the issue
of human error in a more analytical manner
All the above are correct
35. Between which components is an interface mismatch causing disturbance of the biological rhythm, thus
leading to reduced human performance?
a. Liveware - Liveware.
b. Liveware - Environment.
c. Liveware - Hardware.
d. Liveware - Software.
36. Between which components is an interface mismatch causing an error of interpretation by using an old three-
point altimeter?
Liveware - Hardware
Liveware - Software
Liveware - Environment
Liveware - Liveware
37. The errors resulting from an irrational indexing system in an operations manual are related to an interface
mismatch between
Liveware - Hardware
Liveware - Software
Liveware - Environment
Liveware - Liveware
38. What is the meaning of the S in the SHELL model?
Safety
Signals and indications
Software
Symbols
39. The twin objectives of Human Performance are
flight Safety and self-awareness.
physical fitness and good decision-making.
the safety and efficiency of the operation and the well-being of the individual.
knowledge of the limitations of the body and their significance in aviation
40. What does the H in the SHELL model mean?
Health.
Human.
Hardware.
Harley-Davidson.
41. Group or Team responsibility to have advantages and disadvantages, the Main disadvantages
a. no one feels personally responsible for safety
b. as in (a) as responsibility is spread across complete team or group members
c. both a and b are correct d. NOTA
42. The main disadvantage of team or group responsibility is referred to as DIFFUSION OF RESPONSIBILITY as
a. No one feels personally responsible for safety
b. all feel equally responsible for safety
c. all feel it is someone else responsibility for safety
d. both a and c are correct
43. INTERGROUP conflict is
a. Rivalries between teams or groups
b. rivalries between team or group and others such as between engineers and planners
c. between shifts, between teams at different sites
d. both b and c are correct because of shift handover problems
44. GROUP POLARISATION may result in
a. Tendency of people in a group to take extremely risky decision which may endanger safety
b. tendency of taking UNANIMOUS decision over riding individuals more rational and responsible decision for
safety
c. as in b known as GROUNP THINK
d. AOTA
45. MOTIVATION can be
a. for right things or wrong things
b. negative or positive
c. for financial gains/recognition/ promotion etc
d. AOTA
46. i) Motivation is difficult to measure and predict
ii) we are all motivated by different things, may be by money promotion or recognition etc
a. both are true c. only ii is true
b. both are false d. only i is true
47. De-motivated people
a. have less consideration of safety
b. have increased likely hood of risk taking
c. indulge in corner cutting
d. as in a, b and c and also violate procedures
48. Characteristics of DEMOTIVATED people are
a. apathy and indifference to the Job, unpunctuality, Absenteeism
b. less regard for safety while working, lack of cooperation
c. lack of cooperative in dealing with problem, difficulties
d. as in a, b and c and unjustified resistance to change habit
49. Charactertics of HIGHLY MOTIVATED people are
a. high performance and consistently good results
b. energy, enthusiasm and determination to succeed
c. willingness to shoulder responsibilities and accept change
d. AOTA
50. PEER PRESSURE may results in
a. Motivation b. de-motivation c. conformity d. AOTA
51. Perceived pressure which any individual may feel to conform to what he believes that his associated /
colleagues expect is called
a. conformity pressure c. social pressure
b. PEER PRESURE d. organizational pressure
52. Safety culture of an organization means is a set of
a. beliefs c. roles social and technical practices
b. norms and attitude d. AOTA concerned with safety
53. Excessive Time pressure with fixed dead line either actual or imaginary, may result in
a. lack of attention or care while doing work
b. stress management and error prevention
c. relaxation and error prevention
d. as in a causing more ERRORS
54. TIME PRESSURE & Dead lines may be
a. Actual b. perceived or imaginary c. self imposed d. AOTA
55. Managing Time pressure and dead line is by
a. Prioritizing Various pieces of work to be done
b. making the time available for actual work considering break and shift handover time
c. optimum utilization of available manpower judiciously
d. AOTA and making spares and parts available in time
56. Much of WORK LOAD of AMEs can be MODERATED by
a. careful prior planning of task, manpower, spares and tools and training of staff
b. refusing additional work and under loading
c. delaying / postponing tasks and overloading d. AOTA
57. AMEs when working in ROLLING SHIFTS have to be self disciplined in
a. eating timing c. other activities
b. sleeping timings d. AOTA and be adequately rested/refreshed for work
58. CLIMATE & TEMPERATURE also affect AMEs performance, the performance diminishes, when it is
a. too cold and or wet c. warm dry
b. too hot and / or humid d. both a or b
59. Immediate Working Environment of AMEs include ______
a. physical b. social c. tasks d. AOTA
60. For continuous Visual Inspection following is / are required
a. Concentration
b. Focused and sustained attention
c. good arousal level and high motivation
d. AOTA and higher expectation of finding and locating faults and no complacency
61. Broadly speaking , human factors considers and concerns
a. cockpit design and crew management
b. cockpit layout and crew resource management
c. human involvement in aviation from design of a/c to maintenance engineering activities.
d. AOTA
62. HUMAN FACTORS is also referred to as
a. ERCONOMICS c. AGRONOMICS
b. ERGONOMICS d. ERGOCOMICS
63. Subpart G of CAR M;
1. Maintenance standards
2. Continuing airworthiness
3. Maintenance organization
4. CAMO
64. M.A. in CAR-M is the requirement of
1. Section A of CAR-M
2. Section B of CAR-M
3. Both 1 & 2
65. CAR-M establishes common technical requirements for ensuring the continuing airworthiness of aircraft &
components, which are;
1. Indian registered a/c
2. Foreign registered a/c operated by India
3. Either of the above
66. If the owner makes a limited contract with CAMO, then
1. Responsibility for the development and approval of maintenance programme is transferred to CAMO
2. Responsibility for the development and approval of maintenance programme rests with owner only.
3. Limited contract cannot be established with CAMO
4. All are incorrect
67. Entry about the issue of CRS shall be made
1. Within 40 days after the day of maintenance action
2. Within 30 days after the day of maintenance action
3. As in 1 + it should be made in aircraft continuing airworthiness records
4. Only 2 is incorrect
68. Aircraft technical log is retained for;
1. 24 months from the last entry made therein
2. 36 months after the last entry made therein
3. 12 months from the last entry made therein
4. None
69. components in satisfactory condition;
1. released on CA from 1
2. indentified according to CAR 21 Subpart Q
3. both 1 & 2
4. either 1 & 2
70. Organization approved under subpart F of CAR M, prepares a manual for the guidance of their staff, called;
1. Maintenance organization Exposition
2. Continuing Airworthiness Maintenance Exposition
3. Maintenance Organisation Manual
4. Either 1 or 3
71. MTCS( for subpart F approved organisation);
1. Accountable manager are accepted under CA form 4
2. As in 1 + name of other nominated post holders are also given under CA form 4
3. As in 2+ this nominated post holder shall directly report to Accountable manager
4. None is correct
72. MOM should be approved by;
1. DGCA (Regional Office)
2. As in 1+ minor amendments to the manual may be approved through indirect approval
3. As in 2+ amendments are submitted to DGCA local office at least 15 days before.
4. All the above is incorrect, MOM & its amendments is approved by DGCA hqrs
73. At the completion of all required aircraft maintenance an aircraft CRS shall be issued according to;
1. M.A.601
2. M.A.901
3. M.A.801
4. None
74. Airworthiness review staff;
1. Are nominated by CAMO
2. Are issued with an authorisation by CAMO
3. As in 1 + formally accepted by the DGCA
4. All the above
75. Approval recommendation report to be completed by subpart G approved organization is, on;
1. CA form 6
2. CA form 6F
3. CA form 13
4. CA form 14
76. According to CAR M, maintenance organization shall provide a manual shall contain at least
a) Organizations scope of work
b) List of certifying staff with their scope of approval
c) maintenance organization manual amendment procedure(s)
d) All the above are correct
77. Material used in an a/c or component must be accompanied by documentation clearly relating to the
particular material and containing a conformity to specification statement plus
a) Manufacturing source only
b) Supplier source only
c) Both A and B
d) None
78. According to CAR M, material being either raw material or consumable material shall only be used on an
aircraft or a component when
a) Manufacture states in relevant maintenance data
b) As specified in CAR 145
c) As given in CAR
d) Either A or B
79. After receipt of finding the holder of the maintenance organization approval shall define a corrective action
plan and demonstrate corrective action
a) Within 7 days
b) Within 72 hours
c) Within 30 days
d) Either A or C
80. According to CAR M, When a lengthy capability list is used which could be subject to frequent Amendment,
then such amendment shall be in accordance with a procedureacceptable to
a) DGCA
b) Included in maintenance exposition
c) Both A and B
d) None
81. According to CAR M, An airworthiness review certificate becomes invalid if
a) Airworthiness certificate is suspended or revoked
a) The aircraft is not on the aircraft register of DGCA
b) The type certificate under which the airworthiness certificate was issued is suspended or revoked
c) All the above are correct
82. According to CAR M the continuing airworthiness management organization shall provide a continuing
airworthiness management exposition containing the following Information
a) the organizations scope of work
b) a list of M.A.707 airworthiness review staff
c) the list of approved aircraft maintenance programs
d) All the above are correct
83. A component shall be considered unserviceable in any one of the following circumstances
a) expiry of the service life limit as defined in the maintenance program;
b) Absence of the necessary information to determine the airworthiness status or eligibility for installation
c) Evidence of defects or malfunctions
d) All the above are correct
84. According to CAR M the aircraft maintenance program me and any subsequent amendments shall be
approved by
a) DGCA
b) RAO
c) Manufacturer
d) None
85. CAR M
a) Provide continued airworthinessof an aircraft and its components
b) Compliance depend on size of the organization
c) Applicable to private operators (General Aviation), flying training institutes, state governments etc.
d) All the above are correct
86. For a/c not used in commercial air transport of 2730 kg MTOW and below, and balloon, the airworthiness
review staff have acquired
a) At least 3 year experience in continuing airworthiness
b) an appropriate license in compliance with DGCA Aircraft Maintenance License requirements or an
aeronautical degree or equivalent,
c) appropriate aeronautical maintenance training,
d) All the above are correct----------ANS.
87. To qualify as a pilot-owner the person
a) Hold a valid pilot license
b) Own the a/c as a sole
c) Own the a/c as a joint owner
d) All the above are correct------------ANS.
88. . For all a/c used in commercial air transport and a/c MTOW above 2730 kg , except balloons the
airworthiness review staff shall have
a) At least 5 year experience in continuous airworthiness
b) Appropriate license in engine and airframe or an aeronautical degree or equivalent
c) Formal aeronautical training
d) All the above are correct-----ANS.
89. When an operator required by DGCA to hold a certificate of commercial operation other than for commercial
air transport, it shall
a) Approved in accordance with MA sub part R or 145 or contract such organization--------ANS.
b) Approved in accordance with MA sub part R or contract such organization
c) Approved in accordance with CAR or contract such organization
90. Organization and personnel involved in continuing airworthiness of a/c and component including
maintenance shall comply with
a) CAR M
b) Requirement for licensing of a/c maintenance personnel given by DGCA
c) CAR 145
d) All the above are correct-------------ANS.
91. Frequent resulted from a failure to take into account the capability and limitation of the human information
processing system
a) Poor manual design--
b) Poor instrument and warning design------------ANS.
c) Poor workshop design
d) All the above are correct
92. In case of CAMO, a/c maintenance programme and amendment are
a) Submitted to DGCA regional office
b) Submitted to manufacturer
c) As in A and within 15 days before their effectivity
d) As in B and within 30n days before their effectivity
93. In case of CAT, tech log is retained for
a) 30 month after date of last entry
b) 36 month after date of last entry
c) 24 month after the date of last entry
d) 12 month after date of last entry
94. MTCS
a) Any defect that hazard flight safety should rectify before further flight
b) Any defect not rectify before flight shall be recorded appropriately
c) Any defect would not hazard seriously flight safety shall record as soon as practicable
d) All of the above
95. Component authorize release document is
a) CA form 2001
b) CA form 1
c) CA form 4
d) Any of the above
96. Non- compliance with CAR M requirement which could lower the safety standard and possibly hazard flight
safety
a) Level 1
b) Level 2
c) Level 4
d) Level 5
97. Application for issue/ variation of CAMO made in
a) CA form 15b
b) CA form 2002
c) CA form 2
d) None
98. Single engine helicopter used for CAT is maintained by
a) CAR 145 org
b) CAR M org
c) CAR 21 org
d) None
99. Continuing a/w of the a/c is managed by CAMO approved in accordance with
a) CAR M sub part F
b) CAR M sub part G
c) CAR 21
d) All of the above
100. Applicable maintenance data is
a) AD issued by DGCA
b) Instruction issued by TC holder
c) Instruction issued by STC holder
d) All of the above
101. Production planning means
a) Org. shall have appropriate amount and complexity of work to plan the availability of all personnel, tool,
equipment to ensure safe completion of the maintenance work
b) Org. having approved in production
c) Org. having planner to plan
102. continuing iarworthiness of a/c is responsibility of
a.manufacture
b.owner
c.any person of organisation
d.PIC
103. in case of coommertial airtransport,the responsibility of preflight inspection is
a.Any person or organisation performing maintenance
b.PIC
c.operator
d.Authorised person
104. CAR M is issued under provision of rule
a.133B of 1937
b.133A of 1937
c.133
105. The M.A. subpart F organisation nominated post holder
application is given in
a.CA Form 2
b.CA Form 4
c.CA Form 3
d.CA Form 6
106. In case of Airworthiness review staff following
shall be recorded
a.The qualification
b.Exp. in continuing airworthiness management
c.Training
d.All
107. As per CAR M DGCA may carry airworthiness review and issue
airworthiness review certificate
a.In case of potential safety treat
b.a/c below 2730kg including ballons
c.If required by owner for a/c below 2730kg and ballons
d.All