SCHOOL OF BUSINESS MANAGEMENT &

FINANCE

Module Information Pack

Award Course Confidential Secretaries

e-Government

(AC-CS/12/FT-Batch 1)
 Academic Year 2011/2012 Semester 2
Programme Coordinator : Mr. K. Nowbutsing

Module Coordinator : Dr. Visham Ramsurrun

Module Lecturer : Dr. Visham Ramsurrun

Email : v.ramsurrun@umail.utm.ac.mu

Academic Tutoring : Tuesdays 13.00 15.00

Cohort : AC-CS/12/FT-Batch 1

Module : e-Government

Credits :-

Methods of Delivery & : 15 Weeks: 15 x 2-hour sessions of lectures, tutorials, group work
Frequency of Class

Method and Criteria of : 70% 2-hour exam; 30% coursework/class test

Assessment

Class Hours : Wednesday 12.00 15.00

Room Number : BPML 0.03

Module Aim : The course is an introduction to electronic government (e-

Government). Our basic premise is that Governments use of ICT is not
an end in itself, but rather a tool to achieve better government. The need
for this course arises from the growing use of information and
communication technologies (ICTs) in the public sector, and from the
growing exposure of people to this phenomenon, as managers,
professionals, consultants or clients of the public sector. E-Government
encompasses all measures to further this goal with the combination of
ICT and the necessary organisational improvement. During this course,
we explore the different components of e-government, the reasons to
embrace e-government, planning of e-government, challenges to e-
government and its future directions.

Summary of Content Concept of E-Government; Electronic Service Delivery; E-Government

Services; E-Democracy; Areas of E-Government: Tax Returns, VAT,
Passport, e-payment, Voting, Benefits (pension); Online Public
Procurement; e-banking (money transfer, e-filling, check balance);
Companies registration, driving licence applications etc.; Electronic
land registration; Health, Learning and Work bank; Culture Online;
Courts, Environmental Services, Official Information, Policy units;
Political Implications of E-Government

2
LEARNING OBJECTIVES
Gain a familiarity with the basic concepts, terminology and technology of e-government
Describe the main components of e-government and place those components into a broader
socio-political framework
Identify and describe the various areas of implementation of e-Government
Examine the potential benefits of, and constraints faced by key e-government initiatives
Develop skills to critically evaluate government initiatives and e-services against current best
practice principles and standards
Be able to apply basic business case and government IT management concepts in preparing e-
government proposals, plans or strategies
Identify the future trends and evolution of e-government

LECTURE SCHEDULE

Week Topics
1 Introduction to concept of e-Government
2 History of e-Government
3 Models of e-Government
4 ICT for e-Government deployment
5 Areas of e-Government: Case Study Mauritius Part I
6 Areas of e-Government: Case Study Mauritius Part II
7 Areas of e-Government: Case Study Mauritius Part III
8 Academic Tutorial
9 Class Test
10 Political implications of e-Government
11 Assessment of e-Government initiatives
12 Future directions & challenges for e-Government
13 Presentation
14 Presentation + feedback on Test
15 Revision Week

*This outline is tentative and subject to change

ASSESSMENTS
Students shall be assessed through:

o Coursework: 30%
o Class Test
o Assignment
o Examination: 70%
o 2-hr end-of-semester exam

3
READING LIST
The following study materials should be used by the students for this module. Students are not
supposed to rely solely on lecture notes and materials provided in class.

Essential Readings:
Mauritian Government website, www.gov.mu

e-Government Interoperability Framework (e-GIF), Ministry of ICT

e-Government initiatives, National Computer Board (NCB),

http://www.gov.mu/portal/goc/ncb/file/e-gov%20initiatives.pdf

The e-Goverment Imperative, OEDC e-Goverment Studies, 2003

NATIONAL INFORMATION &COMMUNICATION TECHNOLOGY STRATEGIC PLAN

(NICTSP) 20112014:TOWARDS I-MAURITIUS, Ministry of ICT Publication,
http://www.gov.mu/portal/site/telcomit/menuitem.5b468144f8321522bf6128eba0208a0c/