Professional Documents
Culture Documents
1. Identify tasks
performed in a
job
G ALS
2. Conditions under
which the tasks
are performed
3. KSAOs needed to
perform the
tasks
$ Steps
Identify the tasks performed
Major job
dimensions & tasks
performed for each
dimension
Conditions under
which the task is
performed
Identify the tasks performed
HOW?
Gathering existing information
Job Participation
Identify the tasks performed
AMMERMAN TECHNIQUE
A committee-based approach
MINIMUM:
POSSIBLE ADD-ONS:
TO WHOM/ WHY/
ACTION HOW
WHAT WHEN
TIPS
One action should be done to one object
Task statements should be written at a level
that can be read and understood by a person
with the same reading ability as the typical job
incumbent
Should be written in the same tense
Should not be competencies (Be a good
writer)
Should not be a policy (Treats people nicely)
For those that involve decision making, the level
of authority should be indicated
Rate task statements
Task Analysis
Frequency
Importance
Task # Raters
Emp # 1 Emp # 2 Combined Ave.
F + I = CR F + I = CR F + I = CR
F = Frequency
I = Importance
CR = Combined Rating
Rate task statements
Task # Raters
Emp # 1 Emp # 2 Combined Ave.
F + I = CR F + I = CR F + I = CR
KNOWLEDGE
body of information
needed to perform a task
SKILL
proficiency to perform
a learned task
ABILITY
basic capacity for performing
a wide range of different
tasks
OTHERS
personal factors (personality,
interest, and motivation);
tangible factors (degrees, license,
years of experience)
Determine essential KSAOs
KNOWLEDGE
body of information
needed to perform a task
SKILL
Manipulation of data/things/others
through manual/verbal/mental means
Driving
Eelctronic and computer repair
Welding
Second language proficiency
Conduct Training Needs Assessment
Determine essential KSAOs
ABILITY
Basic capacity for
performing a wide range of
different tasks
Determine essential KSAOs
OTHERS
personal factors (personality,
interest, and motivation);
tangible factors (degrees, license,
years of experience)
Determine essential KSAOs
COMPETENCIES
a specific skill, knowledge, attitude or
characteristic which is necessary for effective
role performance
Determining
internal pay
equity
Determining
external pay
equity
Determining internal pay
equity
1. Determine compensable
job factors:
Level of responsibility
Physical/Mental demands
Educational Requirements
Training/Experience
Working Conditions