CURRICULUM VITAE

PERSONAL INFORMATION

Name: NORAH NELIMA SITATI

Languages: ENGLISH, KISWAHILI
Address: P. O. BOX 13528-00100
NAIROBI
Tel: (mobile): +254(0728)033244
+254 (0734)639268
Email: nsitati2001@yahoo.com

KEY QUALIFICATIONS

I have 14 years post graduate experience in Human Resources Management,

Administration and Operations, having worked in the private sector and Non
Governmental Organization with commended performance and proven results. My key
competences include experience in general administration and operations, employee
recruitment, interviewing, selection, placement and retention; staff training and
development; mediation and advocacy; conflict resolution; benefits and compensation;
HR records management; HR policies development and legal compliance; developing
teambuilding programs; writing personnel manuals, procedures, job descriptions and
management reports.

WORK EXPERIENCE

Free Pentecostal Fellowship In Kenya (NGO): (2002 to date)

Position: Human Resource and Administration Manager

Key Responsibilities:
Reporting to the General Secretary.
Formulation, coordination and implementation of Human Resources &
Administration policies.
Enforcement and interpretation of labour laws to employees and various
stakeholders.
Managing the recruitment process, carrying out interviews, selecting the right
candidates and coordinating staff induction program for new staff, and providing
a full briefing to staff on HR Policy guidelines as well as benefits.
Developing and implementing talent management strategies in line with the
corporate strategy.
Formulates job descriptions as per the job titles.
Overseeing administration services such as office allocation and asset inventory.
Ensures optimum provision of utilities for smooth operations.
Analyzing human capital requirements and contributing to the development of
the human capital budget.
 Coordinating timely submission of all relevant statutory returns as required of the
company.
Identifying organizational training needs and designing training and development
solutions in liaison with departmental heads.
Supporting strategic and operational business change to achieve human resource
objectives.
Supervises service providers like the security, building and maintenance
contractors to ensure value for money.
Implementing company disciplinary and grievance handling policy to ensure
speedy resolution.
Carrying out job evaluation process and staff appraisals liaising with various
departments to recommend better policies and procedures for staff development
and enhancement.
Developing and implementing a performance management system for the
organization.
Developing succession plans to ensure talent identification and development.
Staff welfare administration including managing the staff medical and pension
schemes including prompt renewal of covers.
Planning, monitoring and evaluating the performance of staff against set targets
and profile of the organization.
Any other duties pertaining to the Human Resources and Administration
department.

Key Achievements
Successfully reviewed and implemented human resource and administration
policies and procedures in the organization.
Successfully implemented the performance appraisal system for the organization
that never existed before. Developed a point system to more accurately evaluate
performance.
Periodically reviewed rental and tenancy contracts.
Successfully designed a management of attendance policy which reduced
absenteeism levels in the workplace by 10% yearly.
Responded to organizational change and provided support to employees in
effectively executing change management plans.
Successfully developed and implemented employee welfare and safety kit
according to OSHA.
Successfully introduced an incentive package for best performing employees
which boosted morale and productivity.

Assisted department managers with performance evaluations and provided

training on performance evaluations.

Handled recruitment, interviews and hiring of new employees.

Successfully designed job contracts, job descriptions and induction programmes.

 Assisted in creating salary grades in liaison with the senior management

Participated in management meetings as a secretary to the management

committee.

Negotiated and reviewed contracts with donor partners, and streamlined the
organizations recruitment strategy.
Designed and implemented support training programmes for subordinate staff
which boosted their morale and staff retention at 70%.
Facilitated the rebuilding of the organisation's HR function and brought
recruitment in-house, which resulted in significant cost-savings.

Successfully developed and implemented cost-reduction initiatives that resulted in

cost saving of the HR and Administration budget by 20% annually.

Successfully coordinated staff retreats and team building programmes that created
cohesion in the organization.

Successfully designed training programmes for staff according to needs analysis

and skills gap.

Member of executive management strategic planning team.

1993 - 2002: KULECHO & CO. ADVOCATES

Position: Administrator.
Key Responsibilities:
Reporting to the Managing Director.
Transaction of all Accounting & Financial matters of the office e.g. prepares
quarterly and yearly budgets, pay rolls, banking, petty cash, general purchasing,
supplies and stock control, financial statements and auditing.
Executing all computer operations, incoming and outgoing correspondence.
Organizing travel schedule for staff,
Booking appointments for clients, taking minutes in meetings and making reports,
updating clients registry and diary.
Coordinating communication and workflow with other staff, record keeping,
logistical operations and general office management duties.
Any other duties assigned by Director.

Key Achievements:

Developed and implemented client service program, which expanded small-to-

medium client base 50%.
 Developed new quality standards for better quality performance and reliability.
Improved support service level by 20%.
Improved the accuracy of budget forecasts.
Established good working relationships with customers/clients.
Decreased office expenditures 5% by implementing needed controls on
stock/supplies and standardizing ordering procedures.

ACADEMIC QUALIFICATIONS:

2010 2017 Jomo Kenyatta University of Agriculture

and Technology
PhD in Human Resource Management
(Continuing student in Research Thesis Paper)
Skills Acquired:
Reward Management
Human Resource Development
Labour Relations
Organisation Behaviour
Statistics for HR Managers
Research Methods
Change Management
Disciplined Inquiry
Strategic Human Resource Management
Thesis

2007-2009: ESAMI.
MBA: Masters Degree in Business Administration.

Skills Acquired:
Human Resource Management
Managerial Economics
Leading Change and Restructuring
Corporate Governance
Corporate Finance
Global Supply Chain Management
Commodity Markets, Trade and Globalization
Consulting Process
International Finance and Financial Markets
Business and Company Law
Global Corporate Strategy
Among others.
2008 : Institute of Human Resource Management (IHRM)
Higher Diploma in Human Resource Management.

Skills Acquired:
Personnel Administration
Reward Management
Employee Resourcing
Entrepreneurship Project
Training and Development
Fundamentals of Human Resources Management
Counseling process in Human resources

2004 2006: University of Nairobi

Degree in Bachelor of Arts in Social Sciences

Skills Acquired:
Human Resource Development
Public Administration in Kenya
Public Policy Analysis
Monitoring and Evaluation Development
Administration of Rural Politics
Gender and Development
Sociology of Human Resource service and Delivery
systems
Natural Resources Management
Among others

1998 -1999: Kenya Institute of Management (KIM)

Diploma in Business Management.

Skills Acquired:
Personnel and Industrial Relations
Marketing Management
Human Resource Management
Purchasing and Supplies Management
Production Management
Business Policy and Corporate Planning
Marketing Strategy, planning and Control
Using Computers for Improving
Management
Among others
1995 1997: Alphax College
Computer Packages

Skills Acquired:
Introduction to Computers
Ms Word
Spreadsheets
Ms Excel
Access
Computerised typewriting
Windows

1983 1988: Lukhuna High School

K.C.S.E and K.C.E
(Certificate and Advanced level of Secondary Education)

MEMBERSHIP WITH PROFESSIONAL BODIES

Full member of Institute of Human Resource Management.

REFEREES:
1. Dorice Yete Vete
Human Resource & Administration Manager
Shelter Forum
P.o Box 47956-00100
Nairobi.
Email: yete-vete@yahoo.com
Tel: 0722970133

2. Fredrick Mwangi
Accountant
Nairobi County Council
P.o Box 33056-00100
Nairobi.
Freddie@yahoo.com
Tel: 0721341585

3. Festus Mukoya
Project Manager
Free Pentecostal Fellowship in Kenya
P.o Box 1290
Kitale
fmukoya06@yahoo.com
Tel: 0722238944/0722258854