Professional Documents
Culture Documents
Companies,
Tirunelveli
CHAPTER SCHEME
In the Report for the In-Plant training at SGJ Group of Companies, Tirunelveli, under
the topic of “Recruitment and Employee welfare Measures” the following Chapters
are included.
1. INTRODUCTION
2. REVIEW OF LITERATURE
3. OBJECTIVES OF TRAINING
4. METHODOLOGY OF TRAINING
5. IMPLICATIONS OF TRAINING
6. MERITS AND DEMERITS OF TRAINING
INTRODUTION
Human Resource Management is the design of formal systems in an organization to
ensure the effective and efficient use of human talent to accomplish the organizational
goals”
The policies and practices involved incurring out the ‘’people’’ or human resource
aspects of a management position, including recruiting, screening, training,
rewardingand appraising.
The following are the brief description about the functions of the human resource
department in any company
PLANNING
Establishing goals and standards, developing rules and procedures, developing plans
and forecasting
ORGANIZING
Giving each subordinate a specific task, establishing department, establishing
channels of authority and communication, coordinating the work of subordinates
STAFFING:
Determining what type of people should be hired, recruiting prospective employees
selecting employees, setting performance standards, compensating employees,
evaluating performance counseling employees, training and developing employees
LEADING
Getting other to get job done, maintaining morale, motivating subordinates.
CONTROLLING
Setting standards such as sales quotas, quality standards or production level, checking
to see how actual performance compares with these standards taking corrective action
as need
Sources of recruitment
The sources of recruitment are broadly classified into two categories: internal and
external sources.
INTERNAL SOURCES
Persons who are already working in an organization constitute the ‘internal sources’.
Retrenched employees, retired employees, dependents of deceased employees may
also constitute the internal sources. Whenever any vacancy arises, someone from
within the organization is upgraded, transferred, promoted or even demoted
EXTERNAL SOURCES
External sources lie outside the organization. Here the organization can have the
services of (a) Employees working in other organizations (b) Job aspirants registered
with the employment exchange (c) Students fro reputed educational institutions (d)
Candidates referred by unions. Friends, relatives and existing employees (e)
Candidates forwarded by search firms and contractors (f) Candidates responding to
the advertisements, issued by the organization and (g) Unsolicited applications/Walk-
ins.
EMPLOYEE WELFARE
Labour welfare work is undertaken by various groups within and outside an
organization to improve the living of workers. The objective is to make the employees
happy, healthy, committed and loyal.
Employee or labour welfare is a comprehensive term including various services,
benefits and facilities offered to the employees by the employers. Through such
generous fringe benefits the employer makes life worth living for the employees. The
welfare amenities are extended in addition to normal wages and other economic
rewards available to employees as per the legal provisions.
Training of Recruitment and Employee Welfare Measures in SGJ Group of
Companies,
Tirunelveli
1.1INDUSTRY PROFILE
DEALERSHIP BUSINESS
All of the above are comparable or at times higher than various professional
companies listed in your local stock exchanges! For that matter there are few
automobile groups whose shares are traded in the stock exchange. It is therefore very
important that automobile dealerships are run professionally befitting to the size of
establishment and turnovers. The fundamental premise when running an automobile
dealership is to quickly create a huge database (both demographic & phsycographic)
of current and potential new segment customers in a cost-effective manner. A
comprehensive database would be very useful both for sales and service department of
dealerships, as all activities of customer relationships would revolve around it. The
second key strategy is to establish what is considered as the dealerships fixed expense
(not including direct sales expenses i.e. discounts, incentives, scheme adverts, specific
field visit expenses, inventory holding cost
Training of Recruitment and Employee Welfare Measures in SGJ Group of
Companies,
Tirunelveli
etc) per month and calculate how quickly it can be covered by workshop gross profits
of a work shop.
• This is the concept of Service Absorption and the dealership should very quickly
write down a strategy to get 100% Service Absorption.
• A dealership with 100% Service Absorption would not be unduly bothered by cyclic
nature of new vehicle sales and can always keep sales teams focus to work towards
expanding the pond.
Dealerships who are strong in the areas of generating "Prospect Data" and have
ensured 100% "Service Absorption" will continue delivering high performances when
compared to dealerships that lag behind in these two areas.
The third key strategy for a dealership is to capitalize on various allied revenue
generation channels that are linked to automobile sales:
• Insurance on new vehicle sales
• Insurance renewals
• Financing of new vehicles
• Accessory sale
• Sub contracting body shop
• Towing services
• Used vehicles sales
• Annual maintenance etc
This complex nature of business offers plenty of opportunities to generate revenue
provided if one is able to create a loyal customer base of people who not only
repeatedly use dealer services, but also is a strong advocate of the dealership to his /
her friends and relatives.
1.COMPANY PROFILE
S.G.J Group of companies is a set of dealership companies which is one of the
pioneers in this business in the southern districts of Tamil Nadu. The company is
established in the year 1971 by Mr. Jeyaraj Nadar in tirunelveli district. Now this
company has expanded its business in Tirunelveli, Tuticorin and Nagercoil districts
with diversified dealerships.
VISION
SERVE THE PEOPLE OF TIRUNELVELI, TUTICORIN & KANYAKUMARI
DISTRICTS BY PROVIDING THEM WORLD-CLASS AUTOMOBILES AND
RELATED PRODUCTS, PROVIDING TRAINING AND EMPLOYMENT TO
LOCAL YOUTH WHEREBY CONTRIBUTING TO THE ECONOMIC GROWTH
AND WELL BEING OF THE PEOPLE OF TIRUNELVELI, TUTICORIN &
KANYAKUMARI DISTRICTS.
TO BE A PROCESS CENTRIC, PROFIT ORIENTED ORGANIZATION TUNED
TO
THE CONCEPT OF CUSTOMER DELIGHT.
MISSION
HUMAN RESOURCE ISSGJ ’s MOST IMPORTANT AND VALUED RESOURCE.
SGJ IS COMMITTED TO PROVIDE AN UNBIASED WORK ENVIRONMENT
THAT IS CONDUCIVE TO MENTAL, SPIRITUAL AND FINANCIAL WELL
BEING OF THE EMPLOYEES.
SGJ IS COMMITTED TO ENHANCING THE SKILLS OF THE EMPLOYEES BY
ENCOURAGING EMPLOYEES TO TRAIN AND STUDY, IRRESPECTIVE OF
THE DESIGNATION AND AGE, IN BETTER MANAGEMENT TECHNIQUES
AND INNOVATIVE INITIATIVES COMMITTED TO
REVIEW OF LITERATURE
Training of Recruitment and Employee Welfare Measures in SGJ Group of
Companies,
Tirunelveli
Since a developing country like India is still growing through the process of economic
development, it is of great consequence and somewhat easier for here to counteract
effectively the baneful effects of the industrial revolution which have adversely
affected the people all over the world. The need or labour welfare was strongly felt by
the community of royal commission on labour as far back as in 1931, primarily
because of lack of commitment to industrial work among
factory workers and also the harsh treatment they received from employers. This need
was emphasized by the constitution of India in the chapter on the directive principles
of stat policy.