EMPLOYEE SATISFACTION QUESTIONNAIRE

I am GYANENDRA SONI student of MBA (HR) final year from INDIRA GANDHI NATIONAL
TRIBAL UNIVERSITY, AMARKANTAK. I am doing internship in HR from BHARTI AIRTEL PVT.
LTD., INDORE. My project name is EMPLOYEE SATISFACTION QUESTIONNAIRE. All the
questions related to my project are as follows. So please give your satisfactory feedback under
the organization behaviour.

(1) Agree (2) Disagree (3) Uncertain (4) Not Applicable

1.) I get all information about the events and affairs of the company which have an effect on my
work.
(1) (2) (3) (4)

2.) Employees are encouraged to suggest new ideas about their work.
(1) (2) (3) (4)

3.) When you have a suggestion to improve your job it is easy for you to get your ideas
across to your immediate supervisor.
(1) (2) . (3) (4)

4.) I am provided with dear instructions and sufficient facilities regarding new assignments.
(1) (2) (3) (4)

5.) I am clearly informed about what exactly is expected of me regarding my work.

(1) (2) (3) (4)

6.) Employees receive recognition and appreciation for their abilities, efficiency and good
work done.
(1) (2) (3) (4)

7.) There are adequate training programs and workshops conducted as per my
requirement to perform my job well.
(1) (2) (3) (4)
 8.) Every employee is given a fair chance, by the head of the concerned department to
attend the workshops and training programs.
(1) (2) (3) (4)

9.) We have good opportunities to learn new skills and new jobs.
(1) (2) (3) (4)

10.) The company provides excellent benefits and welfare facilities for the employees and
their families.
(1) (2) (3) (4)

11.) If all the required documents are furnished properly, applications for various loans are
processed promptly.
(1) (2) (3) (4)

12.) There is an atmosphere of respect and trust within my department.

(1) (2) (3) (4)

13.) Employees get appreciation and rewards if the desired work/target are accomplished.
(1) (2) (3) (4)

14.) I can contract cooperation from other sections in the organization.

(1) (2) (3) (4)

15.) Organization organizes counselling programs for the employees reguraly.

(1) (2) (3) (4)

16.) I feel free to discuss my personal and professional problems with my superiors.
(1) (2) (3) (4)

17.) My job aligns closely with my expectation from when i was first hired.
(1) (2) (3) (4)

18.) The appraisals are read out and known to the concerned employees on time.
(1) (2) (3) (4)
19.) The management periodically provides feedback on the good and the bad aspects of an
employees work and where he/she must improve, by way of performance appraisal.
(1) (2) (3) (4)

20.) I am satisfied with the total compensation package, i receive from the company.
(1) (2) (3) (4)

21.) I feel totally secure in this job.

(1) (2) (3) (4)

22.) How satisfied are you with the physical working conditions mentioned below, in this
organization.
(1) Not Applicable, (2) Satisfied (3) Uncertain, (4) Dissatisfied, (5) Very satisfied,
(6) Very Dissatisfied

Drinking Water Facilities

Toilet facilities

Lighting

Work area (space)

Maintenance of computer and other equipment

Noise control

Telephone facilities

Canteen facilities.