WHAT IS MEDIATION?

In the same series:

What is Conflict?
What is Interpersonal Communication?
What is Negotiation?
What is Facilitation?
What is Decision Making?
What is Participatory Planning?

This Brochure was developed by Partners Foundation for Local Development FPDL, in
cooperation with UN-HABITAT, in the frame of UN-HABITAT Settlement and Integration
of Refugees Programme in Serbia SIRP

Elaborated by Nicole Rata and Ana Vasilache

Graphic and Layout: Ioana Rata and Cristian Gabor
Alternative Dispute Resolution.................................................4
Understanding Mediation.......................................................8
Two Party Mediation............................................................16
Multy Party Mediation.........................................................25
What Does It Mean successes In Mediation..............................32
 UN-HABITAT
Settlement and Integration of Refugees
Programme in Serbia SIRP