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BAM 411 Human Resource Unit 1 Examination Answers

1. ________ plan training activities.

Managers
Training specialists
Corporate teachers
Job analysts

2. ________ organize the training opportunities for a company.

EEO representatives
Trainings specialists
Change managers
Communication directors

3. The ________ HR group may provide specialized support for organizational

change.
centers of expertise
embedded
corporate
transactional

4. The proportion of younger workers in the workforce is projected to ________.

stop growing
decrease
decrease at a faster rate
increase at a slower rate
5. Over the next few years, employers may face a severe labor shortage
because ________.
people are living longer
there are fewer people entering the job market than there are retiring baby
boomers
one-third of single mothers are not in the labor force
All of the above.

6. What tactic will employers likely have to take to fill openings left by
retiring employees?
hiring more women
instituting flexible work hours
rehiring retirees
lowering the retirement age

7. Strategic human resource management refers to ________.

planning the balance of internal strengths and weaknesses with external
opportunities and threats to maintain competitive advantage
extending a firms sales, ownership, and manufacturing to new markets
formulating and executing human resource policies and practices that produce
theemployee competencies and behaviors the company needs to achieve its
strategic aims
emphasizing the knowledge, education, training, skills, and expertise of a firms
workers

8 . Which term refers to letting vendors abroad provide services for a firm?

offshoring
application service providers
data warehousing
external work systems

9. ________ refers to the tendency of firms to extend their ownership to new

markets abroad.
Trend analysis
Globalization
Outsourcing
Strategic human resources
10. Which organization provides professional certification for human resource
managers?
Association of Business Administration
Academy of HR Partners
Academy of Management
Society for Human Resource Management

11. Which of the following is an example of HR managements changing role?

HR managers must be individually centered so as to ensure that there will be
nofavoritism.
HR managers must represent the organization even when they are off the clock.
HR managers must measurably improve organizational performance.
None of the above.

12. Which of the following is not a factor changing the environment of HRM?
economic trends
demographic trends
generation Y
None of the above.

13. All of the following are new HRM skills except:

improving internal consulting skills.
improving off shoring skills.
supplying transactional services while serving more strategic, internal consulting
activities.
All of the above.

14. A ________ is a system that enables employees to manage their own benefits
and update their personal information.
software based system
company portal
cybernetic portal
formulation system

15. Of the ten most serious ethical issues, how many were HR related?
 four
ten
six
seven

16. Which of the following is an issue that HR managers have to deal with
today?
managing ethics
adding value
managing employee engagement
All of the above.

17. The ________ Amendment to the U.S. Constitution states, no person shall be
deprived of life,liberty, or property, without due process of the law.
Tenth
Fifth
First
Thirteenth

18. The establishment of the EEOC ________ the ability of the federal
government to enforce equal employment laws.
hampered
greatly enhanced
greatly reduced
truncated

19. Jack is a 55-year-old American of Anglo-Saxon descent. What legislation is

intended to protect Jack from discrimination?
Age Discrimination in Employment Act of 1967
Equal Pay Act of 1963
Executive Order 11246
Title VII

20. The Vocational Rehabilitation Act requires that employers accommodate

disabled workersexcept when doing so imposes ________.
any form of inconvenience
any objection by the customers
 an undue hardship
any financial burden

21. What was the name of the landmark case the Supreme Court used to
define unfair discrimination?
Griggs v. Duke Power Company
Meritor Savings Bank FSB v. Vinson
Faragher v. City of Boca Raton
Roe v. Wade

22. All of the following are ways of proving sexual harassment except:

visiting the ombudsman.

hostile working environment.
quid pro quo.
b and c only

23. Under the Federal Agency Uniform guidelines, it may be ________ to

discriminate againstpersons even within the 40+ age bracket.
unlawful
necessary
lawful
b and c only

24. All of the following are useful in minimizing liability for sexual harassment
except:
establishing a management response system.
taking all complaints about harassment seriously.
adopting a policy that forgives the first offense.
issuing a strong policy statement condemning harassment.

25. Which of the following is not a guideline arising out of Griggs v. Duke
Power?
job relatedness
discrimination must have disparate impact only
discrimination need not be intentional
burden of proof on employer