Retail &

ERP & CRM

Hospitality

Business Application
Intelligence Lifecycle Trident @ Value Creation

Trident Information Systems Pvt. Ltd., India

TIS Software & Computer Trading LLC, U.A.E.
Agenda

Tridents Credential

Tridents Vertical Solutions

Methodologies & Framework

Support Models

Glimpses of our clients

Tridents Credential
Strategic Partnership

Transformative 100 by ChannelWorld at the Premier 100 annual awards for 2016
Microsoft Dynamics President Club winner from Microsoft for Microsoft Dynamics
Navision, Axapta & MSCRM, 2011
Gold certified partner for Microsoft Dynamics Navision, Axapta & MSCRM
Working with Microsoft for a strategic IP development in Supply Chain domain.
One of the top 3 strategic partners to Microsoft for Dynamics AX in Retail in India.
One of the largest partner for LS Retail supporting clients with more than 1000+ POS.
Attainment of Premier partnership status with IBM, 2010
Most Innovative Partner of the Year award from IBM, 2009.

5
Business Experience

Manufacturing

Public
Sector Retail

Distribution Service
Industry
Trident Introduction
19 years of Experience of delivering IT
solutions to various industry sectors
Offices across India & Middle East
Vertical Focus & Solutions
Premier Partnership with Microsoft, Qlik
View, ACL & LS Retail
Over 100 Client Engagements across India,
Middle East & Africa
Premier ERP partner amongst the principle
250+ Strength & Growing
Product Consulting Services

Manufacturing Gradual Vertical Focus with Client

Retail
Acquisitions
Apparel Food and Beverage
Automotive Hospitality Trading &
Ceramics Fashion Distribution
Chemicals Homeware Service & Logistics Govt. & Public
Electrical & Electronics Entertainment Sector
Packaged food Super & Hyper Markets Electrical & Electronics Education
Homeware & Furnishing Electronics Fashion Finance Armed Forces
Steel & Metal Ecommerce Homeware Infrastructure NGO
Telecom Jewelery Pharma Telecom E-Governance
Industrial Tools Duty Free Retail Advisory Manufacturing
Multibrands Steel& Metal Logistics Education

T
 Tridents Service & Product Portfolio
Product Consulting Services Application Support Services Advisory Services Co-sourcing Services

Implementation Portfolio Analysis Domain Advisory

Finance and Accounts
Upgrade and Reimplementation Helpdesk Services
Information Management & Risk
Analysis
Package led Process Re-engineering Application Management
Retail Analysis
Global Rollout Application Development Diagnostic & Audit Services

Enterprise Applications CRM Business Intelligence Retail Applications Audit & Risk Analysis
Microsoft Dynamics CRM Microsoft BI, Qlick AX Retail ACL Audit Exchange
Microsoft Dynamics AX
SAP Business Objects
Hotel Management LS Retail ACL Desktop
Microsoft Dynamics NAV
IBM Cognos, SPSS
CENIUM NaviHotel
Retail Analysis Shop Perception ACL Acerno
Application Lifecycle Products & Services: IBM TIVOLI, RATIONAL, OPTIM, DB2

Microsoft Dynamics Industry Domain

Expertise Industry Vertical Experience Expertise
 Trident Product Portfolio (Complete Range)
# Products Brief Description
1 Microsoft Dynamics NAV & AX ERP
2 Microsoft Dynamics CRM CRM
4 LS Retail & AX Retail Complete Retail Applications
5 NAVI Hotel & Cenium Complete Hotel & Resort Management
5 Business Intelligence Complete BI solution including ready made dashboards for various industry verticals
Microsoft BI Predictive Analytics
Qlik View Behavioral Analytics
ACL
SAP BO
IBM Cognos
SPSS
ShopPerception
6 IBM Products Application Life cycle products & Services
Rational Tivoli Complete Service Management solution
Tivoli Security
Optim Database & Management
DB2
7 Business Rule Management ILOG leader in Business Rule Management Systems (BRMS), decision management, visualization components,
IBM ILOG optimization and supply chain solutions enrich IBM software portfolio with next generation of the market-leading
products and solutions.
Tridents vertical solutions
Tridents Vertical Solutions/IPs
# Solution/IP Industry/Domain Built within

1 Payroll Across industries (generic) Dynamics NAV

2 Construction Business Construction Dynamics NAV

Management
3 Integrated Project Management Project services Dynamics AX/NAV

4 Loyalty Management Retail Dynamics CRM

5 Shop floor Optimization Manufacturing Dynamics AX

6 Tridents Box Office Event Management & Ticketing Dynamics AX/NAV

7 MOVEIT Door to Door Logistics Dynamics AX/NAV

8 ShoppPerception Retail Behavioral Analytics Cloud offerings

9 CFO Dash Board Budgeting & Planning IBM Cognos

Our Commitment to Industry and Solutions

Implementation Methodology

Analysis & Development & Conference User Acceptance Deployment & Handholding
Training
Design Testing Room Pilot Testing Go Live Support

The core philosophy of this methodology is centered on:

Optimal involvement of business users and management team of the client to
ensure undisturbed operations of Client organization
User enablement and adaptability
Workshop driven approach for enhanced stakeholder interactions
Multiple check-points for solution transition to the users
Leveraging industry prototypes from Trident for rapid implementation
Train-the-trainer concept
Participative model with embedded Change management approach
Our support models
Trident Support Model

Dedicated Support

Full resource allocation

Onsite/Offshore

Shared Support Model

Telephonic\Web support
Fixed Effort based
Incident Based
Annual Maintenance
Need based onsite support
Offshore Support Tel/Web
Enhancement and Training included
SLA Driven Approach
Reusable repository
Case management
Root Cause Analysis
Knowledge management
Complete ODC offerings
Glimpses of Trident clients
Presence in Middle East
Some Manufacturing Implementations

T
Tridents Retail & Hospitality Experience

Hospitality Fashion Retail

Th
Trading & Distribution
Services
Social and Govt
Product Consulting Services

Thank You

Trident Information Systems Pvt. Ltd
M-31 A, 'M'-Block Market, Greater Kailash II, 205,
New Delhi - 110048, India
TIS Software & Computer Trading LLC
Alphamed Building, Abuhail Centre,
Hor Al Anz East, PO Box: 238364, Dubai
UAE, Phone: +971 4252 8001
Website: www.tridentinfo.com;