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HP StoreOnce Enterprise Manager User

Guide
version 1.5

Abstract
This document provides instructions for using the HP StoreOnce Enterprise Manager version 1.5 and is intended for database
administrators and information technology (IT) administrators familiar with the HP StoreOnce Backup system.
Always check www.hp.com/go/storage/docs for the most current documentation. (Select your product and then select the
Installation Information Type.)

HP Part Number: BB913-90914


Published: December 2015
Edition: 8
Copyright 2013, 2015 Hewlett-Packard Development Company, L.P.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial
Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Adobe, Acrobat, and Flashplayer are registered trademarks of Adobe Systems Incorporated.

Firefox is a registered US trademark of Mozilla Foundation.

UNIX is a registered trademark of The Open Group.


Contents
1 Introduction...............................................................................................6
Minimum requirements and compatibility matrix...........................................................................6
2 Getting started ..........................................................................................8
Installing the HP StoreOnce Enterprise Manager...........................................................................8
Upgrading the HP StoreOnce Enterprise Manager .......................................................................9
Launching and logging into the HP StoreOnce Enterprise Manager...............................................10
Identifying regions of the interface............................................................................................11
Understanding administrator-level and user-level permissions........................................................12
3 Configuring the HP StoreOnce Enterprise Manager.......................................13
Adding a device.....................................................................................................................13
Working with orphan service sets.........................................................................................15
Adding new users, administrators, and groups...........................................................................16
Adding users locally...........................................................................................................16
Creating a new group.............................................................................................................16
Importing an AD group...........................................................................................................20
Setting up SMTP for emailed reports.........................................................................................22
Adding an SMTP server for sending emails...........................................................................22
Modifying an SMTP...........................................................................................................23
Removing an SMTP............................................................................................................24
Modifying the data retention period.....................................................................................24
Viewing About Information..................................................................................................25
Configuring a report scheduler.................................................................................................25
Viewing, modifying, or removing a report scheduler...............................................................29
Adjusting for different time zones..............................................................................................29
4 Managing devices....................................................................................31
Viewing a group summary.......................................................................................................31
Filtering devices to appear.......................................................................................................31
Launching the device GUI........................................................................................................33
Customizing columns to appear................................................................................................34
Firmware notification..........................................................................................................35
Viewing replication topology....................................................................................................36
Zooming in and out of the replication topology......................................................................37
Filtering the replication topology..........................................................................................37
Refreshing the replication topology.......................................................................................38
Viewing the replication topology legend...............................................................................38
Saving the layout...............................................................................................................39
Managing removed devices.....................................................................................................39
Viewing device details ............................................................................................................41
Accessing the Current Issues screen .....................................................................................41
Viewing current issues.........................................................................................................43
Configuring threshold alerts............................................................................................45
Viewing virtual libraries......................................................................................................47
Viewing virtual library disk usage........................................................................................50
Viewing NAS shares..........................................................................................................53
Viewing NAS shares disk usage..........................................................................................56
Viewing CatalystStores........................................................................................................59
Viewing CatalystStore disk usage.........................................................................................61
Viewing messages..................................................................................................................63

Contents 3
5 Accessing and viewing reports...................................................................65
Viewing the dashboard...........................................................................................................65
Viewing the Replication report..................................................................................................66
Viewing replication jobs.....................................................................................................66
Performing duration and size forecasting...............................................................................66
Viewing the Slot Mapping Activity report..............................................................................67
Viewing the Cartridge Activity report....................................................................................70
Viewing actual data transferred for the VTL report..................................................................71
Viewing the CatalystStore Jobs report........................................................................................72
Viewing CatalystStores usage..............................................................................................72
Viewing the Performance report................................................................................................73
Viewing the Service Set Performance report...........................................................................74
Viewing the Library Performance report.................................................................................75
Viewing the Port Performance report.....................................................................................76
Viewing the Drive Performance report...................................................................................77
Viewing the NAS share Performance report...........................................................................78
Viewing the CatalystStores Performance report.......................................................................79
Viewing the Federated CatalystStores Performance report........................................................80
Viewing the Storage report......................................................................................................81
Viewing disk usage............................................................................................................81
Viewing the deduplication ratio...........................................................................................82
Viewing forecasting of disk space........................................................................................82
Viewing the Alert Summary report............................................................................................83
Configuring the email notification of alerts............................................................................84
6 Performing administration procedures..........................................................89
Managing the authentication mechanism ..................................................................................89
Configuring LDAP authentication..........................................................................................89
Adding a new LDAP server.............................................................................................89
Reconfiguring an existing LDAP server..............................................................................90
Removing an LDAP server...............................................................................................91
Using user management functions.............................................................................................91
Removing a user or administrator ........................................................................................91
Removing a user from the Active Users tab........................................................................91
Removing a user from the Deactivated Users tab................................................................92
Deactivating a user............................................................................................................92
Activating a user................................................................................................................92
Activating a user (local authentication mechanism)............................................................92
Using group management functions..........................................................................................92
Modifying a group.............................................................................................................93
Moving a library, NAS share, CatalystStore, or Federated CatalystStore from one group to
another............................................................................................................................97
Removing a group............................................................................................................102
Performing device management functions.................................................................................102
Modifying the polling interval or IP address of an HP StoreOnce device..................................103
Removing a device...........................................................................................................103
7 Configuring user information....................................................................104
Adding user contact information.............................................................................................104
Modifying a password..........................................................................................................104
8 Managing the history log........................................................................105
9 Backing up and restoring the Enterprise Manager database.........................107
Backing up the Enterprise Manager database..........................................................................107
Restoring the Enterprise Manager database.............................................................................108

4 Contents
10 Using Command Line Interface for Enterprise Manager..............................110
Changing the port used by the Command Line Interface............................................................110
Launching the Command Line Interface client............................................................................110
Using Help for the Command Line Interface client.....................................................................111
Listing existing commands......................................................................................................112
Viewing the group summary...................................................................................................113
Viewing owned group details.................................................................................................113
Viewing device details...........................................................................................................114
Viewing the device summary..................................................................................................115
Viewing libraries..................................................................................................................118
Viewing NAS shares.............................................................................................................120
Viewing a list of critical devices..............................................................................................122
Viewing deduplication and disk usage statistics........................................................................123
Viewing replication job statistics.............................................................................................125
Viewing the service set summary (Gen3 multi-node)..................................................................128
Exiting the Command Line Interface........................................................................................129
Using the Command Line Interface in a batch file......................................................................129
A Troubleshooting.....................................................................................130
B Support and other resources....................................................................133
Related documentation..........................................................................................................133
HP Technical support.............................................................................................................133
Subscription service..............................................................................................................133
HP websites.........................................................................................................................133
Documentation feedback.......................................................................................................134
Glossary..................................................................................................135
Index.......................................................................................................136

Contents 5
1 Introduction
The HP StoreOnce Enterprise Manager is a standalone software application that provides basic
monitoring and management capabilities in a replication environment. It provides an easy way
for customers to manage up to 400 HP StoreOnce devices.
The HP StoreOnce Enterprise Manager provides the following functionality for administrators and
users:
Create, manage, and remove logical groupings of devices (administrators only).
Access and manage devices and device groups through Active Directory authentication.
Manage and monitor replication processes.
Monitor disk usage and deduplication ratios for the devices for capacity planning.
Trend analysis of disk capacity changes over a period of time.
View a graphical display of devices in the topology viewer.
Send information digests through email with a summary of information about devices.

Minimum requirements and compatibility matrix


Server-side requirements:
Supported Windows platforms
Standard LAN connectivity (for web browser-based GUI access)
Initial 1 GB disk space for installation. (More space is required as the system expands.)
Internet Explorer v6.0 or later or Mozilla Firefox v3.5 or later
RAM requirements:
Minimum RAM: 4 GB
Recommended RAM: 8 GB
Client-side requirements:
Internet Explorer v6.0 or later, or Mozilla Firefox v3.5 or later
Adobe Flash plug-in v10.0 or later
Screen resolution 1024 x 768 or above
HP StoreOnce supported hardware and software requirements:

HP StoreOnce hardware Software version

4004i/4009i 101.751 or later

4004fc/4009fc 101.747 or later

4112 101.750 or later

26xx, 42xx, and 44xx 3.6.5 or later

27xx, 45xx, and 47xx 3.9.0 or later

49xx, 6500 3.10.0 or later

B6200 3.6.5 or later

VSA 1.0 or later

3100, 35xx, 5100 3.14.0 or later

6 Introduction
NOTE: This guide refers to groups of devices as Gen2 and Gen3 devices. Gen2 consists of HP
StoreOnce 250x, 41xx, and 43xx (legacy) devices. Gen3 (single node) consists of HP StoreOnce
26xx, 27xx, 3100, 3520, 3540, 42xx, 44xx, 45xx, 47xx, 49xx, and 5100 devices. Gen3
(multi-node) consists of HP StoreOnce B6200 and 6500 devices.

Minimum requirements and compatibility matrix 7


2 Getting started
Installing the HP StoreOnce Enterprise Manager
To install the HP StoreOnce Enterprise Manager:
1. Obtain the HP StoreOnce Enterprise Manager code by following the process found on the
customer letter (Read Me First) in the replication License To Use.
2. Log into http://software.hp.com to download the software. SEM is available under HP
StorageStorage SoftwareHP StoreOnce Free Software.
3. Click HP StoreOnce Free Software to access the HP StoreOnce Enterprise Manager page to
download the software.
4. Navigate to and click on the TC458-10536.exe file.
The Install Shield starts and displays a welcome message, and then the End User License
Agreement (EULA) dialog box appears.

NOTE: If the HP StoreOnce Enterprise Manager is installed in the Program Files directory,
HP recommends disabling/lowering the User Account Control (UAC) setting to avoid any
UAC-related issue, or install the HP StoreOnce Enterprise Manager outside of any
UAC-protected folders. For more information on UAC, see http://technet.microsoft.com/en-us/
library/cc709691.aspx.

5. Select the box to accept the terms of the EULA, and then click Next.
6. Enter the location to install the software.
7. Choose the installation type:
a. If you choose Complete, click Next.
b. If you choose Custom, click Next, and then select the components to install: HP StoreOnce
Enterprise Manager Server, Command Line Client, or both. After selecting installation
components, click Next.

NOTE: HP recommends that you install both components immediately. These features can
be installed or uninstalled at a later date.

8. Choose the http, https, and database service port numbers to run the HP StoreOnce Enterprise
Manager; the defaults are 3095, 3096, and 5432, respectively.
9. Click Next.
10. Click Install.
After the installation is complete, a check box appears.
11. Select the box, and click OK to launch the HP StoreOnce Enterprise Manager interface.
The application can also be launched from the Start menu by selecting StartAll
ProgramsHewlett-PackardHP StoreOnce Enterprise Manager.

NOTE:
If the Command Line Interface (CLI) was installed as part of the previous steps, you can access
this feature by either one of these methods:
Select Start+All ProgramsHewlett-PackardHP StoreOnce Enterprise
ManagerCommand Line Client.
Access a command prompt window, and then run the semscli command.

12. Log in to the system as hprmsadmin, and then click on Administration in the Navigation tree.
13. Click Apply in the license section, navigate to the location of the license file, select the file,
and click OK.

8 Getting started
14. Establish the correct port number settings. The HP StoreOnce Enterprise Manager uses ports
3095 and 3096 to receive client requests. If another application is already using port 3095
or 3096, change one of the application configurations to use another port number. To change
the port numbers in SEM:
a. Access the server.xml file in the [INSTALLDIR]/tomcat/conf folder.
b. Find Connector connectionTimeout="20000" port="3095"
protocol="HTTP/1.1" redirectPort="3096"/, and change the port numbers
3095 and 3096 to some other free port number values.
c. Find Connector SSLEnabled="true" clientAuth="false"
keystoreFile="conf/HP_D2D_RM.bin" keystorePass="iso*help"
maxThreads="150" port="3096" scheme="https" secure="true"
sslProtocol="TLS" truststoreFile="conf/HP_D2D_RM.bin"
truststorePass="iso*help" /, and change the port number 3096 to some other
port number.
d. Ensure that the redirectPort number is the same as the port number given in Step
14.c.
e. Restart the HP StoreOnce Enterprise Manager from the windows services list.

NOTE:
The HP StoreOnce Enterprise Manager process installs the following related items, also accessible
by clicking Start All ProgramsHewlett-PackardHP StoreOnce Enterprise Manager:
Backup the HP StoreOnce Enterprise Manager DatabaseThis utility helps create the backup
of the configurations made in the software.
Restore the HP StoreOnce Enterprise Manager DatabaseThis utility helps restore the backed
up configuration to the software. Choose any one of the previous backups taken for this restore.
Readme.html
Uninstall the HP StoreOnce Enterprise ManagerThis utility uninstalls the entire application.
HP StoreOnce Enterprise Manager User Guide
NOTE: HP StoreOnce systems that are monitored by the HP StoreOnce Enterprise Manager are
referred to as devices. Before adding a device to the HP StoreOnce Enterprise Manager, update
the device firmware to the most recent version.

Upgrading the HP StoreOnce Enterprise Manager


NOTE: Before upgrading, HP recommends closing all browser sessions that access the HP
StoreOnce Enterprise Manager. The HP StoreOnce Enterprise Manager version 1.5 supports
upgrading from HP StoreOnce Enterprise Manager versions 1.2, 1.3, 1.4.1, and 1.4.2.
1. Follow the procedure described in the section entitled, Installing the HP StoreOnce Enterprise
Manager (page 8).
The installer automatically upgrades the software, creates a database backup of the previous
software version, and saves the backup to [INSTALLDIR]\config\dbDump\
DB_Backup_V_[version number].dump.
2. Copy the backup file to a safe location.

IMPORTANT: After an upgrade, you must delete the browser cache to ensure the proper
functioning of the application on the upgraded version.

Upgrading the HP StoreOnce Enterprise Manager 9


Launching and logging into the HP StoreOnce Enterprise Manager
1. Launch the HP StoreOnce Enterprise Manager from Start by selecting Start All
ProgramsHewlett PackardHP StoreOnce Enterprise Manager or by opening a browser
window and entering the web address, https://<server_ip>:3096/sems, into that
window, where <server_ip> is the IP address or the host name of the system on which the
software is installed.
For security purposes, the HP StoreOnce Enterprise Manager only runs on https which runs
on port number 3096. All requests to http are redirected to https automatically.
The HP StoreOnce Enterprise Manager login screen appears.

NOTE: The operating system allows only one browser window at a time to run the application.
To open the application in a browser window, click Start. After clicking Start, attempts to
launch a second instance of the application will fail.
Instead, for each additional instance needed, open a new browser window, then enter the
web address, http://<server_ip>:3095/sems, into that window, where <server_ip>
is the IP address or the host name of the system on which the software is installed. The http
request on port 3095 is redirected to port https 3096. Launch an https instance by using
https://x.x.x.x:3096/sems.

2. Select the correct domain name from the drop-down list.


The HP StoreOnce Enterprise Manager supports both authentication methods (local and LDAP)
simultaneously.

NOTE: The default user hprmsadmin is always a local user even if LDAP is selected as the
authentication mechanism.

3. After authentication is complete, the Overall Status Summary page is displayed.

At the first login, only the Un-Grouped group appears in the HP StoreOnce Enterprise Manager
Overall Status Summary page. Perform the tasks in Configuring the HP StoreOnce Enterprise
Manager (page 13) to populate this window.
At the first login, the Overall Status Summary page contains groups to which you have access.
If you have not been assigned to any groups by the administrator, no groups appear in the
Overall Status Summary page. Contact the administrator to be assigned to the appropriate
group or groups.

IMPORTANT: After the first login as user name hprmsadmin and password hprmsadmin,
change the password.

10 Getting started
NOTE: If the HP StoreOnce Enterprise Manager detects that you are already logged in, an error
message appears.
This message is displayed for two reasons:
After the HP StoreOnce Enterprise Manager browser is refreshed, the system may disconnect
you and require you to log in again.
If you close the browser, the user session remains active for some time.
In either of these cases, if you try to log in before the previous session times out, you must force
the login.
Click OK to return to the login screen, enter the information again, select the Force Login box, then
click Sign In.

Identifying regions of the interface


Throughout this guide, procedures refer to various regions of the HP StoreOnce Enterprise Manager
interface. See Figure 1 (page 11) to become familiar with these regions. The screen shows a typical
HP StoreOnce Enterprise Manager application with a few devices and groups shown.

Figure 1 Regions of the interface, administrator view

1. Masthead with login information


2. Navigation tree
3. Bread crumbs
4. Context-sensitive action buttons
5. List item filter
6. Content pane

Identifying regions of the interface 11


Understanding administrator-level and user-level permissions
Users with administrator-level permissions (administrators) can view all items and perform all actions
in the HP StoreOnce Enterprise Manager.
Users with user-level permissions (users) can only view those items for which they have permissions.
For example, compare the information available in the administrator view (shown in Figure 1 (page
11)) to the information available in the user view (shown in Figure 2 (page 12)).

Figure 2 Regions of the interface, user view

This user guide explains all actions that can be performed by an administrator and by users and
indicates administrator-specific actions.

12 Getting started
3 Configuring the HP StoreOnce Enterprise Manager
To start using the HP StoreOnce Enterprise Manager, the administrator must configure it by
performing the following procedures in this order:
1. Adding a device (page 13)
2. Adding new users, administrators, and groups (page 16)
3. Creating a new group (page 16)
Other optional configuration steps include:
Importing an AD group (page 20)
Setting up SMTP for emailed reports (page 22)
Configuring a report scheduler (page 25)

NOTE: Only an administrator can perform these procedures. Users with user-level permissions
cannot add a device, add new users, or create groups.

Adding a device
HP StoreOnce systems monitored by the HP StoreOnce Enterprise Manager are referred to as
devices. Before adding a device to the HP StoreOnce Enterprise Manager, update the device
firmware to the most recent version.
Four types of devices exist:
Gen2 single node refers to HP StoreOnce 250x, 41xx, and 43xx (legacy) devices.
Gen3 single node refers to HP StoreOnce 26xx, 27xx, 3100, 3520, 3540, 42xx, 44xx,
45xx, 47xx, 49xx, and 5100 devices.
Gen3 multi-node refers to HP StoreOnce B6200 and 6500 devices.
HP StoreOnce VSA series
The procedure to add devices differs slightly between Gen2 and Gen3 devices.
To add devices:
1. From the Administration section of the Navigation tree, select Device Management.
2. Click Add.
The Add Device dialog box appears.
3. Select the appropriate radio button to determine how the HP StoreOnce Enterprise Manager
will locate the device, and then type the correct information into the corresponding field.

Adding a device 13
NOTE: While adding an HP StoreOnce device with firmware 3.6.0 or later, you must enter
the user ID and password as authentication.
NOTE: Device additions can be completed by using a file or a Fully Qualified Domain Name
(FQDN) of the StoreOnce IP address also. By using a file, you can add several StoreOnce
devices all at once. To add by files, select Get IP address From File, and click the ... button to
select the file containing IP addresses. To use the FQDN, select Fully Qualified Domain Name.
If you select the option to add a device with its FQDN, ensure the /etc/hosts file in the
host system (HP StoreOnce Enterprise Manager) displays the entry for FQDN of the device to
be added.
If you select the option to get IP addresses from a file, you must create a .txt file with the
IPs of all the devices to be added. The authentication for the devices to be added should be
provided only once.

4. Select the appropriate polling interval from the Polling Interval field.
The polling interval indicates how often the device is surveyed by the HP StoreOnce Enterprise
Manager to determine and record or report its status.
5. Select or clear the box to indicate whether the system is to find the associated target and
source devices.
If this box is selected, the HP StoreOnce Enterprise Manager searches for any target and
source devices connected to the device being added, and also adds them to the system.
6. Select or clear the box to indicate whether the system is to search in the background.
If Search in Background is selected, other operations can be performed while devices are
being added.
If Search in Background is not selected, the Progress Bar window appears until the devices
are added successfully (or if the operation fails). Other operations cannot be performed while
the devices are being added.

14 Configuring the HP StoreOnce Enterprise Manager


7. Click OK to continue.

If the operation fails, an error dialog box appears. Click OK to close the dialog box, then
repeat this procedure.
If the device discovery operation fails after multiple attempts, check the network connectivity
between the SEM host and the device to be added. Also, confirm whether the IP address of
the device to be added is valid and that the device is up and running properly.
8. After the operation succeeds and a success dialog box appears, click OK to close the dialog
box.
The newly-added devices are included in the list of devices.

NOTE: If you plan to upgrade a Gen2 system to a Gen3 single node system, you must remove
the device from the HP StoreOnce Enterprise Manager before the upgrade, and add it back to the
HP StoreOnce Enterprise Manager after the upgrade.

Working with orphan service sets


If there is replication between a Gen2 and Gen3 device, or between two Gen3 devices, and you
only add the Gen2 device by finding associated devices, then it is not possible to automatically
find the IP address of the Gen3 device. All the service set/device entries are entered into the
database. Click Device ManagementPending; this displays all the service sets/devices for which
the system cannot automatically find the IP address. Enter the IP address of the Gen3 device
corresponding to all the listed service set entries, and then click OK.

Adding a device 15
Adding new users, administrators, and groups
In the HP StoreOnce Enterprise Manager, you can add new users from Active Directory (AD). To
provide access to AD users, you must add the LDAP server information, and then import the AD
group from AD. After a group is imported from AD to the HP StoreOnce Enterprise Manager, all
users of that group can log in to the HP StoreOnce Enterprise Manager. Their information is saved
in the HP StoreOnce Enterprise Manager database.

NOTE: The default authentication mechanism for the HP StoreOnce Enterprise Manager is local.
After the initial configuration, you can change the authentication mechanism from local to LDAP.
Login procedures and procedures for adding users differs based on the authentication mechanism
selected. The following procedures are appropriate for the local authentication mechanism; see
Configuring LDAP authentication (page 89) for LDAP information.

Adding users locally


To add new users or administrators, if you are using the local authentication mechanism:
1. From the Navigation tree under Administration, select User Management.
2. On the Active Users tab, click Add.
The Add New User dialog box appears.
3. In the General section, type the appropriate information into each field of the Add New User
dialog box, using the information presented to the right of the fields to ensure the values are
acceptable.
For example, do not include dashes, spaces, or periods in the User Contact Number field.

NOTE: The user ID is not case sensitive.

4. In the Role Selection section, select the appropriate radio button to designate whether the
person being added is an Administrator or a User.
5. If all information is complete, click Submit.
6. The Success dialog box appears.
7. Click OK to exit the dialog box, and return to the User Management screen. The newly-added
user or administrator is included in the list of users.

Creating a new group


An administrator can create a new group by using the following procedure:

16 Configuring the HP StoreOnce Enterprise Manager


1. From the Navigation tree under Administration, select Group Management.
2. Click Create.
The Welcome screen of the Create New Group wizard appears.
3. Click Next to begin.
4. On the Group Details screen, enter the appropriate information into each field.

5. Click Next.
6. On the Add Libraries screen, select a single or multiple libraries from the Un-grouped Libraries
list, and then click Add >. Add all libraries by using Add All > instead.

7. Click Next.
8. On the Add NAS screen, select a single or multiple NAS shares from the Un-Grouped NAS
list, and then click Add >. Add all NAS shares by using Add All > instead.

Creating a new group 17


9. Click Next.
10. On the Add CatalystStores screen, select a single or multiple CatalystStores from the
Un-Grouped CatalystStores list, and then click Add >. Add all CatalystStores by using Add
All > instead.

11. Click Next.


12. On the Add Federated CatalystStores screen, select a single or multiple Federated CatalystStores
from the Un-Grouped Federated CatalystStores list, and then click Add >. Add all Federated
CatalystStores by using Add All > instead.

18 Configuring the HP StoreOnce Enterprise Manager


13. Click Next.
14. On the Add User screen, select a single or multiple users from the Available Users list, and
then click Add >. Add all users by using Add All > instead.

15. Click Next.


16. On the Summary screen, review the information for each tab.

17. If applicable, click Back to make any changes to the information for the new group.
18. If the information is correct, click Finish.
The Success dialog box appears.
19. Click OK to exit the dialog box, and then return to the Group Management screen.
The new group is included in the list of groups.

NOTE: If a new group is created, it takes time before the group will appear in storage and
performance reports. If you do not see a newly created group in the reports, check back later.
NOTE: A group can be created without adding VTL libraries, NAS shares, StoreOnce
CatalystStores, Federated CatalystStores, or users. To add to (or modify) this group later, follow
the procedure in Modifying a group (page 93).
NOTE: This same list of groups can be viewed by selecting Devices from the Navigation tree.

Creating a new group 19


Importing an AD group
An administrator can import an AD group into the HP StoreOnce Enterprise Manager. After an
AD group is imported, all users of that AD group can log into the HP StoreOnce Enterprise Manager,
and see the groups for which they are members.
To import an AD Group to the HP StoreOnce Enterprise Manager:
1. Click Group Management in the Navigation tree.
2. Click Import Group...
The AD wizard opens.
3. Complete the fields as applicable.

Host (example: x.x.x.x)


Port (example: 389)
Base Domain Name (example: dc=rm,dc=com)
Group Type (Users/Administrator)
Enter UserDN (example: cn=john smith,cn=users,dc=xyzad,dc=com)
Password (user password)
Group Name: group to search
Enter the first few characters, and then click Search. This populates the Select a group
drop-down box with groups that match.
Select a group: The LDAP group to import
Group Description: The description of the group (populates automatically after you select
a group)
Contact Number: Phone number of the user
4. Click Next.
5. On the Add Libraries screen, select a single or multiple libraries from the Un-Grouped Libraries
list, then click Add >. Add all libraries by using Add All > instead.

20 Configuring the HP StoreOnce Enterprise Manager


6. Click Next.
7. On the Add NAS screen, select a single or multiple NAS shares from the Un-Grouped NAS
list, and then click Add >. Add all NAS shares by using Add All > instead.

8. Click Next.
9. On the Add CatalystStores screen, select single or multiple CatalystStores from the Un-Grouped
CatalystStores list, and then click Add >. Add all CatalystStores by using Add All > instead.

10. Click Next.

Importing an AD group 21
11. On the Add Federated CatalystStores screen, select single or multiple Federated CatalystStores
from the Un-Grouped Federated CatalystStores list, and then click Add >. Add all Federated
CatalystStores by using Add All > instead.

12. Click Next.


13. Review the Summary screen and information displayed on each tab. If the information is
correct, click Finish.

After the group is imported, all users of this group can log into the HP StoreOnce Enterprise
Manager by using their LDAP credentials.

Setting up SMTP for emailed reports


The Report Scheduler and replication and CatalystStore copy job alerts email notification features
provide the ability to monitor the status of the various devices and of the replication process between
the devices by way of regular emails.
Before users start receiving emailed reports, an SMTP server must be added for the HP StoreOnce
Enterprise Manager to start sending emails.

Adding an SMTP server for sending emails


Only an administrator can add SMTP server details, which are required for the HP StoreOnce
Enterprise Manager to send emails.
To add a new SMTP server:
1. Select Administration in the Navigation tree.

22 Configuring the HP StoreOnce Enterprise Manager


2. Select the SMTP tab.
3. Click Add.

4. In the SMTP Configuration wizard, enter the SMTP server details.

5. Click OK.

Modifying an SMTP
To modify an SMTP you added:
1. Select Administration in the Navigation tree.
2. Select the SMTP tab.
3. Click Modify....

Setting up SMTP for emailed reports 23


4. Edit SMTP server details, as required.

5. Click OK.

Removing an SMTP
To remove an SMTP:
1. Select Administration in the Navigation tree.
2. Select the SMTP tab.
3. Click Remove.
A confirmation window is displayed so you can confirm the deletion before the system removes
the SMTP details.

Modifying the data retention period


Configure the time period for how long to keep the history data in the HP StoreOnce Enterprise
Manager database. Select the Administration tab in the Navigation tree, then select the Data
Retention Tab. The screen displays the default value. Make any changes, and then click Submit.

24 Configuring the HP StoreOnce Enterprise Manager


Viewing About Information
The About tab shows the version and build number of the HP StoreOnce Enterprise Manager and
the installed version of Flash Player on the client side.

Configuring a report scheduler


The Report Scheduler allows you to schedule reports to be received directly as email attachments.
A number of reports can be added to a report scheduler, and each report will be attached as a
separate .csv to the email. After the administrator configures the SMTP server (see Adding an
SMTP server for sending emails (page 22)), you can start adding reports to the Report Scheduler.
You can schedule daily, weekly, monthly, quarterly, and yearly reports. This way, you can have
all the reports you want without logging into the HP StoreOnce Enterprise Manager.
The Report Scheduler is available for the following reports:
Replication Jobs
Data Transferred
CatalystStores Jobs
CatalystStores Usage
Performance
Disk Usage and Deduplication Ratio
To access the Report Scheduler:
1. Select Reports from the Navigation tree.
2. Select the tab representing the report of interest.
3. Display the report of interest by using the necessary drop-down boxes. (For more information,
see the individual report sections.)

Configuring a report scheduler 25


4. Click Schedule an email in the upper right corner of the screen. The Report Scheduler window
appears.

This window provides three options:


Create a New Report Scheduler
Add to Selected Report Scheduler
View (the selected Report Scheduler)
To create a Report Scheduler:
1. Click Create a New Report Scheduler.
2. Click Next to display an overview of the report details.
3. Enter a name for the Report Scheduler.

4. Click Next.
5. Select the email interval. See Step 11 in Configuring the email notification of alerts (page 84).

26 Configuring the HP StoreOnce Enterprise Manager


6. Click Next.
7. Enter a valid recipient email address.

8. Click Add. Add any number of recipients.


9. Click Next.
10. Review the information on the Summary screen.

Configuring a report scheduler 27


11. Click Finish. The selected report is saved to the new Report Scheduler.

To add a report to an existing Report Scheduler:


1. From the Report Scheduler window, select a Report Scheduler to update with the new report.
2. Click Add to Selected Report Scheduler.
The report is added to the existing Report Scheduler. If the report is already in the selected
Report Scheduler, an error message appears. Add the report to a new or different Report
Scheduler.
To view an existing Report Scheduler:
1. From the Report Scheduler window, select a Report Scheduler to view.
2. Click View.
3. Click Next through the Report Scheduler to see the report types included in that Report
Scheduler.
Within each report type, the screen contains tabs to separate reports by appliance, service
set, library, port, drive, NAS share, and CatalystStore reports. The displayed tabs within each
page depend on the report type.

Click Skip to View Recurrence to bypass the reports, and go directly to the recurrence details.
4. After viewing all the report types, click Next to walk through the email interval, recipients,
and a summary of this Report Scheduler.
5. Click OK to close the Report Scheduler window.
View a Report Scheduler from the User Configuration screen.

28 Configuring the HP StoreOnce Enterprise Manager


Viewing, modifying, or removing a report scheduler
1. Go to User Configuration in the Navigation tree.
2. Select the Manage Report Schedulers tab. This screen lists all of the existing Report Schedulers
that you have configured.
3. Select a Report Scheduler.
4. Click View, Modify, or Remove as appropriate.

ViewShows the Report Scheduler as described in Configuring a report scheduler


(page 25).
ModifyAllows you to modify the Report Scheduler name, recurrence, and recipients,
and to remove any specific report selection from the Report Scheduler. You cannot add
a new report selection to an existing report scheduler by clicking Modify; you can only
do that by clicking Schedule an email on the respective report page.

RemoveDeletes the Report Scheduler from the HP StoreOnce Enterprise Manager. You
are presented with two confirmation boxes before the Report Scheduler is removed.

Adjusting for different time zones


If the StoreOnce appliances are in a time zone not included in the Enterprise Manager defaults,
you must add the time zones to the Enterprise Manager configuration.
1. Stop the following Enterprise Manager services. To see these services, use StartRunExecute
services.msc.
HP StoreOnce EMS
HP StoreOnce EMS Database

Adjusting for different time zones 29


2. Navigate to [SEM Install Dir]\HP StoreOnce Enterprise Manager\
RMSDataStore\Postgres\share\timezonesets. From here you can obtain the time
zones of your locations.
3. Open the Default file using Notepad or other text editor.
4. Add the following to the end of the file:
GST 14400 # Gulf Standard Time
# (Asia/Dubai)
# (Asia/Muscat)
Include any other time zones as needed.
5. Restart the services that were stopped in Step 1.

30 Configuring the HP StoreOnce Enterprise Manager


4 Managing devices
On the Navigation tree, the Devices is available to users and administrators. Those with
administrator-level permissions can view all devices, and those with user-level permissions can only
view devices to which they have access. The following device management procedures can be
performed:
Viewing a group summary (page 31)
Filtering devices to appear (page 31)
Launching the device GUI (page 33)
Customizing columns to appear (page 34)
Viewing replication topology (page 36)
Managing removed devices (page 39)
Viewing device details (page 41)
Viewing messages (page 63)

Viewing a group summary


The system administrator can view the Overall Status Summary for all groups recognized by the
HP StoreOnce Enterprise Manager. Users can view the Overall Status Summary for all groups
recognized by the HP StoreOnce Enterprise Manager to which they have access. To do so, click
on Devices in the Navigation tree. (The figure below shows the administrator view.)

The Overall Status Summary screen appears and lists for each group:
The group name
The number of devices that currently have a status of Critical, Warning, Unknown, Information,
and Good
The total number of devices
A description of the group
Contact information
For additional information about a group, click on the name of the group in the Group Name
column of the content pane or in the Navigation tree. See Viewing device details (page 41).

Filtering devices to appear


The HP StoreOnce Enterprise Manager allows users and administrators to filter the devices that
appear in the devices group view. Because administrators and users have different permission

Viewing a group summary 31


levels, users can choose only from the groups to which they have access and administrators can
choose from all groups including all devices and un-grouped devices.
To filter the devices to appear:
1. In the Navigation tree, select a group of devices (for example, a named group, All Devices
or Un-Grouped).
All devices in that group are listed in the content pane. The list item filter fields appear.
2. In the left-most Filter by field, select the column by which to filter or select Any Column.
The following filter options are available:
Any Column
Overall Status
IP Address
Name
Serial Number
Model
Details

3. In the middle field, select one of the conditions:


equal to
not equal to
contains
These parameters change depending on what you select in the field. For example, if you select
Model as your filter, the parameters to choose from are contains, equal to, or not equal to. If
you select Overall Status as your filter, the parameters to choose from are equal to or not
equal to.
4. In the right-most field, enter or select the appropriate value.
These options also change depending on what is selected in the first two filter fields. For
example, if you select Model as your filter, the parameters to choose from are contains, equal
to, or not equal to, and you must enter the value of the model for which to filter. If you select
Overall Status as your filter, the parameters to choose from are equal to or not equal to, and
the options to choose from are Critical, Warning, Unknown, information, and Good.

32 Managing devices
5. After setting up all the filters, click Filter.
The content pane displays only those devices in the group that meet the filter criteria.
6. To view all devices in the group again, click Reset.

Launching the device GUI


As you monitor multiple devices with the HP StoreOnce Enterprise Manager, it might be necessary
to view specific device details. The HP StoreOnce Enterprise Manager provides a way to interact
with a devices graphical interface through the Launch Devices link in the Navigation tree.
To do so:
1. Select a device to access.
2. Click Launch Device GUI. A link to the device interface login screen is added under Launched
Devices in the Navigation tree.

3. Observe the warning to set browser privacy settings, and then click Yes.
4. Click that link to launch the device's login screen.

5. Log into the GUI.


Launched devices are not available after you log back in. You can also manually remove a launched
device:
1. Select Launched Devices in the Navigation tree.
2. On the Launched Devices screen, select the device to remove.

Launching the device GUI 33


3. Click Remove Launched Device(s).

NOTE: The Launched Device GUI works best with the Mozilla Firefox web browser application.
If you are using Microsoft Internet Explorer, you might have a problem logging out of the HP
StoreOnce Enterprise Manager the first time you attempt to launch a device GUI. This is primarily
due to how the browser responds to third-party cookies. Select Force Login after you log in again,
and launching devices will work properly.

Customizing columns to appear


The HP StoreOnce Enterprise Manager allows users and administrators to customize the columns
displayed in many of the device group screens.
To select the columns to appear:
1. In the Navigation tree, select the group of devices.
All devices in that group are listed in the content pane.
2. Click Customize View.
The Column Selection dialog box appears.

3. From the Available Columns pane on the left of the Column Selection dialog box, click the
column titles you wish to appear, and then click >>.
These column titles are added to the Selected Columns pane on the right of the Column Selection
dialog box.

34 Managing devices
4. To remove the titles from Selected Columns, click the column titles in that list to be removed,
and then click <<.
Removed column titles are returned to the Available Columns pane.

NOTE: The overall status, IP address, name, serial number, model, and details columns
cannot be removed. After one of these columns are selected, clicking << results in a Warning
dialog box. Click OK to close the dialog box, and continue.

5. To change the order in which columns appear, highlight a selected column, and use the up
or down arrow buttons below the Selected Columns pane.
6. Click OK to save these settings.

NOTE: Click Reset Columns to restore the original columns.

Firmware notification
In the device group view, the Firmware version column shows the firmware version of the managed
HP StoreOnce device. This column is optional; it does not display in the device list page by default.
To display it, change the device list view by clicking Customized View.
In a particular displayed group, the Firmware Version column provides details on whether one of
the managed device has a more recent firmware version available. The column shows the firmware
versions for all managed devices, along with a link to launch the release page where you can
access the latest firmware. This function applies to viewing all devices and also viewing specific
groups.
Device list with the default setting and no firmware updates available for any device:

Device list with the firmware version column selected in the customized view (regardless of whether
updates are available for any device):

Customizing columns to appear 35


Device list showing firmware version column automatically if a firmware update is available for
any device:

Viewing replication topology


The HP StoreOnce Enterprise Manager allows users to view the replication relationships between
the devices in a graphical format. In the replication topology view, users can see all the replicating
devices that are part of that group. Replication relationships are group-specific (replications can
be seen only if either the source or target library/NAS share is in the current group).

To view the replication topology:


1. From the Navigation tree, select a group of devices to view. The replication topology view is
not available for default system groups, such as all devices and removed devices. All devices
in the selected group appear in the main screen.
2. Click View Replication Topology.

36 Managing devices
The replication topology view provides the following features:
Graphical display of islands of devices: After viewing the replication topology of groups, the
graphs are displayed in separate islands, and links are available at the bottom of the page
to navigate through the graphs easily.
Device status: The status badge on the node indicates the status of that device.
Replication status: The color of the replication lines indicate the replication status. The replication
line shows the status of replications in a Critical state. (For example, if one replication between
two devices is critical but the rest are good, the replication line will show the critical status.)
Replication direction: The arrow in the replication line shows the direction of the replication.
If both the devices connected by an edge are replicating to each other, then a bidirectional
arrow is displayed.
Node information in tooltip: The tooltip of the device nodes provides more information about
the node.
Replication status in tooltip: The tooltip of the replication line status provides more information
about the replication status.
Detailed device information: Details of a specific device. Click on the link in the device node
to view device details. (The link is not available for those devices that are not part of the current
group.)
Visual rearrangement of replication topology graph: Allows you to manipulate the graph on
the screen, such as dragging the nodes, dragging the entire graph, and centering the graph.
Page navigation buttons: The buttons at the bottom of the replication topology graph help to
quickly navigate between various pages of the graph.

Zooming in and out of the replication topology


The replication topology viewer allows you to zoom in and zoom out of the graph so you can
concentrate on a specific portion of the graph. Change the zoom screen in the following ways:
Click the minus () button to reduce the zoom level.
Click the plus (+) button to increase the zoom level.
Drag the slider to set the zoom to a value of your choice.
Reset the zoom to the original level by clicking Reset Zoom.

Filtering the replication topology


The replication topology viewer allows you to filter the displayed graph.

Viewing replication topology 37


1. In the Filter By drop-down box, select whether to filter by device status or replication status.

2. In the Equal To drop-down box, select the value of the status to view. The choices are Critical,
Warning, Unknown, Information, and Good.

3. Click Filter. The graph is filtered to match the selected criteria.


4. Click Reset to remove all filters on the graph.

Refreshing the replication topology


The replication topology viewer is refreshed automatically. Click Refresh in the replication topology
viewer screen to refresh the graph immediately.

Viewing the replication topology legend


The replication topology viewer has a legend to help you interpret the data being shown in the
replication topology view. To view the legend, click Show Legend in the replication topology
viewer.

38 Managing devices
Saving the layout
After you have manipulated the graph into a layout you prefer, save that layout for repeated use
in the replication topology viewer. Click Save Layout to save the current layout of the graph. Each
time you return to the viewer, the saved layout is available for display. This saved layout is specific
to your login; it will not be visible to other users in the same group or a different group.

Managing removed devices


Any devices that are removed using the procedure Removing a device (page 103) can be viewed,
restored, or deleted permanently by an administrator. After they are restored or permanently
deleted, they no longer appear in the Removed Devices screen.
To view, restore, or permanently delete removed devices:

Managing removed devices 39


1. In the Navigation tree under Devices, select Removed Devices.
A list of all devices that have been removed, but not restored or permanently deleted, appears
in the content pane.

2. To restore one or more devices:


a. Select the box for each device to be restored.
b. Click Restore, and follow the instructions.
A warning dialog box appears.
c. Click Yes to continue.
Another warning dialog box appears.
d. Click Yes to restore the device.
The restored device is not listed in the Removed Devices screen.
e. On the Navigation tree under Administrator, click Device Management, and verify that
the newly-restored device is listed.
3. To permanently remove one or more devices:
a. Select the box for each device to be permanently removed.
b. Click Remove Permanently, and follow the instructions.
A warning dialog box appears.
c. Click Yes to continue.
A confirmation dialog box appears.
d. Click Yes to permanently remove the device.
A success dialog box appears.
e. Click OK to close the dialog box.
The permanently removed device is not listed in the Removed Devices screen.

NOTE: Although it cannot be restored, the permanently removed device can be added again
as a new device using the procedure Adding a device (page 13) .

40 Managing devices
Viewing device details
You can view certain details about a specific device. Begin by accessing the Current Issues tab
as described below. From this screen, use the tabs at the top to select more options. This sections
provides details about:
Accessing the Current Issues screen (page 41)
Viewing current issues (page 43)
Viewing virtual libraries (page 47)
Viewing virtual library disk usage (page 50)
Viewing NAS shares (page 53)
Viewing NAS shares disk usage (page 56)
Viewing CatalystStores (page 59)
Viewing CatalystStore disk usage (page 61)
At any time, from the All Devices screen, you can click Refresh, to display the latest device
information.

Accessing the Current Issues screen


1. In the Navigation tree under Devices, select the group that contains the device to be viewed.
The list of devices in the group appears in the main panel.

2. Select the linked name of the device to be viewed.


On Gen2 and Gen3 single node systems, the screen defaults to the Current Issues tab. On
Gen3 multi-node systems, you must first select a service set to access the Current Issues tab.

Viewing device details 41


Gen2 and Gen3 single node

Gen3 multi-node:

42 Managing devices
3. From the Current Issues tab, click the additional tabs at the top to view additional device
details.

Viewing current issues


Users and administrators can view current issues for the devices to which they have access. Begin
by selecting a device and then clicking More Details (on a Gen3 multi-node system, click the
preferred service set after clicking More Details) See Accessing the Current Issues screen
(page 41).
Gen2 and Gen3 single node systems
On Gen2 and Gen3 single node systems, the Current Issues tab displays the current status of the
device including the status of any virtual libraries, NAS shares, CatalystStores, and Federated
CatalystStores on the device. It also includes a pie chart of the disk statistics showing used and
free disk space. This screen updates automatically.

Viewing device details 43


Gen3 multi-node systems
On Gen3 multi-node systems, the device details view displays the device and service set status. It
includes a pie chart of the couplet disk usage showing the couplet's total available space and what
is used by each node. It also shows a table that displays the used space and free space for each
node of the couplet.

From the Gen3 multi-node device status screens, click a service set link to view the Current Issues
tab. The Current Issues tab displays the current status of the device and the status of virtual libraries,
NAS shares, and CatalystStores on the selected service set. It also includes a pie chart of service
set statistics showing the space used by the service sets and the remaining space; the remaining
space includes the couplet free space and the StoreOnce bookkeeping data. This screen updates
automatically.

All systems
To see more details, click Launch Devices in the Navigation tree. The HP StoreOnce Management
GUI launches and appears within the HP StoreOnce Enterprise Manager itself. Every launched HP
StoreOnce GUI is automatically added under Launched Devices of the Navigation tree on the left
pane of the HP StoreOnce Enterprise Manager.

NOTE: If necessary, disable pop-up blockers on the web browser so that the new window can
open.

44 Managing devices
NOTE: To view details for a different device within that group, click on [group name] Devices
in the bread crumbs, and then select the radio button of the device to view.

Configuring threshold alerts


You can change the minimum threshold of disk used space that triggers email alerts for each device
(Gen2 and Gen3 single node systems) or node (Gen3 multi-node systems). If the used space for
the configured device or node reaches the minimum threshold (percent of space used) you selected,
an email is sent to the email addresses provided. You can assign different thresholds to different
email addresses.
1. On a Gen2 or Gen3 single node system, select Configure Threshold Alerts on the Current
Issues tab.
On a Gen3 multi-node system, select Configure Threshold Alerts on the initial device details
screen.
Gen2 and Gen3 single node systems

Gen3 multi-node systems:

2. On a Gen3 multi-node device, click Select Node(s) to determine which nodes are included in
the email alert at the chosen threshold.

Viewing device details 45


3. Use the slider bar to set the minimum threshold from 95 to 45 (percent) in increments of 10.
The email alerts begin at the minimum threshold and continue at each threshold level. For
example, if you set the threshold to 65, the email alerts are sent out after the disk used space
reaches 65, 75, 85, and 95 percent.
4. Enter the email address to receive the alerts.
At this point, you can reset the slider to the default of 95 and clear an entered email address
by clicking Reset.
5. Click Add.
Continue adding email addresses and clicking Add after each entry, or enter multiple addresses
at once by separating them with commas.
6. Click OK.
7. In the confirmation box, click OK. The email threshold alerts are configured.
The following image is a sample email alert.

46 Managing devices
8. To change a minimum threshold for an email address, edit the value directly in the Minimum
Threshold column of the table.
9. To remove an email alert, select it from the table, and click Remove. Select the box in the table
heading row to select all email alerts at once.

Viewing virtual libraries


Users and administrators can view details of the devices to which they have access. To do so:
1. Navigate to the Current Issues tab (see Accessing the Current Issues screen (page 41)).
2. Do one of the following:
On a Gen2 or Gen3 single node device, click the Virtual Library Replication tab.
On a Gen3 multi-node device, select a service set, and then click the Virtual Library
Replication tab.
The Virtual Library Replication screen appears.

Viewing device details 47


Gen2 and Gen3 single node devices

Gen3 multi-node devices

The device and library name, library status, replication status, and details are listed for each
virtual library on the device.
The service set name is applicable only for Gen3 multi-node devices. Hovering the mouse
over the first column indicates that the service set name is applicable only for those devices.
3. To sort the list by a specific column, click the column title once to view by ascending order
and twice to view by descending order.
4. To see a graphical view of the replication relationships of the virtual libraries on this device,
click View Replication Topology. The View Replication Topology helps with the graphical feel
of VTLs present in a device and their replications.
Some of these libraries could behave as source libraries while some could be target libraries.
The Topology Viewer helps in visualizing the islands of replications of the libraries on the
device. The topology graph shown here is similar to the Device Topology view except that
every element in the graph represents a library instead of a device.
Clicking View Replication Topology in the Virtual Library Replication screen opens the screen
shown below. This is similar to the device topology screen except that every node in this graph
is a library, and the edges indicate the replication link between the libraries. This example
shows a replication between two libraries.

48 Managing devices
NOTE: View Replication Topology is only enabled after View All is selected for the View By
field. The topology view is not available for filtered views of virtual libraries.

Hovering over the node provides library information, such as which device the library belongs
to, the status of the library, and so forth.

The figures below show the replication between two libraries.

5. To filter libraries by type, select the type of libraries to view (all, source, target, or
non-replicating) in the View by field.

Viewing device details 49


The screen refreshes to display only libraries of that type.

NOTE: If there are no libraries of that type, the list appears, but there are no entries.
NOTE: If you are viewing only source libraries, click + next to the library name to display
the associated target library. Source libraries have only one target library.
If you are viewing only target libraries, click + next to the library name to display the associated
source libraries. Target libraries may have more than one source library.

6. To export the library information:


a. Click Export.
b. In the Select location for download [file name] dialog box, navigate to the appropriate
folder in which to save the file.
c. Ensure the file name is appropriate.
d. Click Save.
A success dialog box appears.
e. Click OK to close the dialog box.
7. To open the library interface, click Launch Device GUI.
The HP StoreOnce Management GUI launches and appears within the HP StoreOnce Enterprise
Manager itself. Every launched HP StoreOnce GUI is automatically added under Launched
Devices of the Navigation tree on the left pane of the HP StoreOnce Enterprise Manager.

NOTE: To view details for a different device within that group, click [group name] Devices in
the bread crumbs, and then select the radio button of the device to view.

Viewing virtual library disk usage


Users and administrators can view details of the virtual library to which they have access. To do
so:
1. Navigate to the Current Issues tab (see Accessing the Current Issues screen (page 41)).
2. On a Gen2 or Gen3 single node system, click Virtual Library Status.
The library and replication status are displayed in a table. In addition, there are two graphs:
Virtual Library Disk UsageThe used space (includes disk space occupied by virtual
libraries in the current group), others (includes disk space occupied by CatalystStores, if
applicable; NAS; disk space occupied by virtual libraries present in a different group;
and StoreOnce bookkeeping data), and free space.
Device Disk UsageThe used space, free space, deduplication ratio, and amount of user
data stored on the selected device.

50 Managing devices
The table to the right of the graphs lists all of the virtual libraries in the current group along
with the physical disk space used, the user data stored, and the deduplication ratio.

Viewing device details 51


3. On a Gen3 multi-node system, click a service set link, and then click Virtual Library Status.
The library and replication status are displayed in a table. In addition, there are two graphs:
Virtual Library Disk UsageThe used space (includes disk space occupied by virtual
libraries in the current service set and current group), others (includes disk space occupied
by the other service set in the same couplet, disk space occupied by NAS and
CatalystStores in the current service set, disk space occupied by virtual libraries in the
current service set but in a different group, and StoreOnce bookkeeping data), and free
space.
Couplet Disk UsageThe space used by each node, couplet free space, deduplication
ratio, and amount of user data stored on the couplet of the selected service set.
The table to the right of the graphs lists all of the virtual libraries in the current service set and
current group along with the physical disk space used, the user data stored, and the
deduplication ratio.

52 Managing devices
Viewing NAS shares
Users and administrators can view details of NAS shares to which they have access. To do so:
1. Navigate to the Current Issues tab (see Accessing the Current Issues screen (page 41)).
2. Do one of the following:
On Gen2 or Gen3 single node devices, click the NAS Replication tab.

On Gen3 multi-node devices, select a service set, and then click the NAS Replication tab.

Viewing device details 53


The device name, service set and share name, share status, replication status, and details are
listed for each NAS share on the device.

The service set name is applicable only for Gen3 multi-node devices. Hovering the mouse
over the first column will indicate that service set name is applicable only for those devices.
3. To sort the list by a specific column, click the column title once to view by ascending order
and twice to view by descending order.

54 Managing devices
4. To see a graphical view of the replication relationships of the NAS shares on this device, click
View Replication Topology.
Some shares behave as source shares while some could be target shares. The Topology Viewer
helps in visualizing the islands of replications of the shares on the device. The topology graph
shown here is similar to the device topology view except that every element in the graph
represents a share instead of a device.

View Replication Topology is only enabled after View All is selected for the View By field. The
topology view is not available for filtered views of NAS shares.

Clicking View Replication Topology (if available) opens a screen that shows a graphical
representation NAS shares on the device and their replications.
5. To filter NAS shares by type, select the type of shares to view (all, source, target, or
non-replicating) in the View by field.

Viewing device details 55


The screen refreshes to display only NAS shares of that type.

NOTE: If there are no NAS shares of that type, the list appears but there are no entries.
NOTE: If you are viewing only source shares, click + next to the share name to display the
associated Target Share. Source shares have only one Target Share.
If you are viewing only target shares, click + next to the share name to display the associated
source shares. Target shares may have more than one Source Share.

6. To export the share information:


a. Click Export.
b. In the Select location for download [file name] dialog box, navigate to the appropriate
folder in which to save the file.
c. Ensure the file name is appropriate.
d. Click Save.
A success dialog box appears.
e. Click OK to close the dialog box.
7. To open the interface of the device on which the selected NAS share resides, click Launch
Device GUI.
The HP StoreOnce Management GUI launches and appears within the HP StoreOnce Enterprise
Manager itself. Every launched HP StoreOnce GUI is automatically added under Launched
Devices of the Navigation tree on the left pane of the HP StoreOnce Enterprise Manager.

NOTE: To view details for a different device within that group, click on [group name] Devices
in the bread crumbs, and then select the radio button of the device to view.

Viewing NAS shares disk usage


Users and administrators can view details of the NAS shares to which they have access. To do so:
1. Navigate to the Current Issues tab (see Accessing the Current Issues screen (page 41)).
2. On a Gen2 or Gen3 single node system, click NAS Status.
The NAS and replication status are displayed in a table. In addition, there are two graphs:
NAS Disk UsageThe used space (includes disk space occupied by NAS in the current
group), others (includes disk space occupied by CatalystStores, if applicable; virtual
libraries; and disk space occupied by NAS present in a different group; and HP StoreOnce
bookkeeping data), and free space.
Device Disk UsageThe used space, free space, deduplication ratio, and amount of user
data stored on the selected device.

56 Managing devices
The table to the right of the graphs lists all NAS in the current group along with the physical
disk space used, the user data stored, and the deduplication ratio.

Viewing device details 57


3. On a Gen3 multi-node system, click a service set link, and then click NAS Status.
The library and replication status are displayed in a table. In addition, there are two graphs:
NAS Disk UsageThe used space (includes disk space occupied by NAS in the current
service set and current group), others (includes disk space occupied by the other service
set in the same couplet, disk space occupied by virtual libraries and CatalystStores in the
current service set, disk space occupied by NAS in the current service set but in a different
group, and StoreOnce bookkeeping data), and free space.
Couplet Disk UsageThe space used by each node, couplet free space, deduplication
ratio, and amount of user data stored on the couplet of the selected service set.
The table to the right of the graphs lists all of the NAS in the current service set and current
group along with the physical disk space used, the user data stored, and the deduplication
ratio.

58 Managing devices
Viewing CatalystStores
You can view the CatalystStores that are available within a service set. Along with displaying the
CatalystStore name, this screen shows the health, the number of items in the CatalystStore, and
whether or not the CatalystStore is accessible.
To view the CatalystStores:
1. Navigate to the Current Issues tab (see Accessing the Current Issues screen (page 41)).
2. Do one of the following:
On HP StoreOnce VSA and Gen3 single node devices, click the CatalystStore tab.

On Gen3 multi-node devices, select a service set, and then click the CatalystStore tab.

Viewing device details 59


The device, service set, and CatalystStore name; CatalystStore status; accessibility; and number
of CatalystStore items are listed for each CatalystStore on the device.
3. To export the CatalystStores information:
a. Click Export.
b. In the Select location for download [file name] dialog box, navigate to the appropriate
folder in which to save the file.
c. Ensure the file name is appropriate.
d. Click Save.
A success dialog box appears.
e. Click OK to close the dialog box.
4. To open the interface of the device on which the selected CatalystStore resides, click Launch
Device GUI.
The HP StoreOnce Management GUI launches and appears within the HP StoreOnce Enterprise
Manager itself. Every launched HP StoreOnce GUI is automatically added under Launched
Devices of the Navigation tree on the left pane of the HP StoreOnce Enterprise Manager.

NOTE: To view details for a different device within that group, click on [group name] Devices
in the bread crumbs, then select the radio button of the device to view.
After a Gen3 device is added to the HP StoreOnce Enterprise Manager, it attempts to reach all
the CatalystStores within that device using the default access key which is an empty string. If client
access permissions are disabled or if the store is set as accessible to All Clients in the Gen3
device, the Accessible column for that CatalystStore displays Yes. Otherwise, you must enter the
correct client access key. The HP StoreOnce Enterprise Manager then uses that access key to
communicate with CatalystStore. Without the correct access key, the HP StoreOnce Enterprise
Manager cannot retrieve any information related to CatalystStore job statuses.

NOTE: Access keys are not requested for HP StoreOnce devices running firmware 3.12.0 or
later.

60 Managing devices
Enter the access key in one of the following ways:
Click Accessible for the relevant CatalystStore, and enter the access key directly.
If the same access key needs to be applied to a number of CatalystStores, select all the relevant
CatalystStores, enter the access key in the text box, and click Apply to Selected Stores.

The changes take effect after you click Refresh or navigate to a different page.

Viewing CatalystStore disk usage


Users and administrators can view details of the CatalystStores to which they have access. To do
so:
1. Navigate to the Current Issues tab (see Accessing the Current Issues screen (page 41)).

Viewing device details 61


2. On HP StoreOnce VSA and Gen3 single node devices, click CatalystStore Status.
The CatalystStore status is displayed. In addition, there are two graphs:
CatalystStore Disk UsageThe used space (includes disk space occupied by the
CatalystStores in the current group), others (includes disk space occupied by virtual
libraries and NAS, disk space occupied by CatalystStores present in a different group,
and StoreOnce bookkeeping data), and free space.
Device Disk UsageThe used space, free space, deduplication ratio, and amount of user
data stored on the selected device.
The table to the right of the graphs lists all of the CatalystStores in the current group along
with the physical disk space used, the user data stored, and the deduplication ratio.

62 Managing devices
3. On a Gen3 multi-node device, click a service set link, and then click CatalystStore Status.
The CatalystStore status is displayed. In addition, there are two graphs:
CatalystStore Disk UsageThe used space (includes disk space occupied by CatalystStores
in the current service set and current group), others (includes disk space occupied by the
other service set in the same couplet, disk space occupied by virtual libraries and NAS
in the current service set, disk space occupied by CatalystStores in the current service set
but in a different group, and StoreOnce bookkeeping data), and couplet free space.
Couplet Disk UsageThe space used by each node, couplet free space, deduplication
ratio, and amount of user data stored on the couplet of the selected service set.
The table to the right of the graphs lists all of the CatalystStores in the current service set and
current group along with the physical disk space used, the user data stored, and the
deduplication ratio.

Viewing messages
The Messages screen displays the managed and un-managed library, NAS share, CatalystStore,
and Federated CatalystStore details. The Messages screen is not available to an administrator.
To acknowledge the messages:

Viewing messages 63
1. Select Messages in the Navigation tree. The screen displays the managed, un-managed,
library, NAS share and Catalyst details.

2. Select specific messages, or check the box in the header row to select all of the messages.
3. Click Acknowledge.
4. Click OK in the two confirmation dialog boxes. A success dialog box appears.

5. Click OK. Selected messages are removed from the list.

64 Managing devices
5 Accessing and viewing reports
The HP StoreOnce Enterprise Manager supports report and trending for the history data. The HP
StoreOnce Enterprise Manager shows a dashboard of overall appliance status, library status, NAS
share status, replication jobs, replication duration and size, object store status, forecast, disk usage,
and disk usage forecasting.
To view the reports, select Reports on the Navigation tree. The Dashboard is displayed by default.
Reports can be exported to a .csv file or a .png image by clicking Export to csv. You can schedule
a report by clicking Schedule an Email (see Configuring a report scheduler (page 25)).

In all the reports, the For Last drop-down displays the data as follows:
For last 24 Hours/1 Day, the report displays hourly aggregated values.
For last 1 Week or 4 Weeks, the report displays daily aggregated values.
For last All, the report displays monthly aggregated values.
In addition, in all the reports under Replication tab (Jobs, Slot Mapping Activity, and Cartridge
Activity) the For Last also displays the options of 8 Weeks and 3 months historic data.

Viewing the dashboard


The Dashboard shows the historical report for a selected time period; the default is one day. Use
the For Last drop-down box to select a different time period.
The Dashboard also shows a summary of the groups and the total number of devices that belong
to each group. It shows the number of devices in the Critical, Warning, Unknown, and Good
statuses; click a number of devices to see more details. If there is a large amount of data displayed,
you can display a subset of data using the filters provided.

Viewing the dashboard 65


NOTE: An unknown device indicates that an unknown status/event was reported by the HP
StoreOnce device during the selected time period. However, this screen only shows the historical
device status. See the device details, Viewing device details (page 41), for the current device
status.
A Good status indicates that the particular device did not report any critical, warning, or unknown
status/events for the selected time period. Therefore, this historical report does not consider whether
the HP StoreOnce Enterprise Manager was able to connect to an HP StoreOnce device.

Viewing the Replication report


The Replication tab presents useful information including replication jobs, slot mapping and cartridge
activity reports, and actual data transferred. It also provides duration and size forecasting.

Viewing replication jobs


Select the Replication tab, and then select the Jobs tab to see replication jobs.
To view the details of a particular device, use the drop-down boxes. Begin with the Group box;
as you make each selection, the next drop-down box populates with the appropriate options. The
service set box is only active for Gen3 multi-node devices. After the selections are made, the screen
displays a graph of the number of jobs with the Critical and Warning status.

Performing duration and size forecasting


Select the Replication tab, and then select the Forecast tab to see the forecasting for a specific
device. The Forecasting tab shows one of two selected graphs: Duration Forecasting and Size
Forecasting. Duration forecasting forecasts replication duration. Size forecasting predicts the data
size (in GB) that can be replicated within the user provided time period (Replication window).
Begin by selecting the appropriate values from the Enter Data for Forecast pane (see screen shots
below).
Selections from pre-determined values:
ReplicationSize or Duration forecasting
GroupGroup for which to forecast
DeviceDevice for which to forecast
ServiceSetService set for which to forecast
View ByView forecasting data by target library or NAS share
Library/NAS ShareLibrary or NAS share for which to forecast
Numerical inputs:
History periodTime for which to forecast
Average rate of changePercent of data change

66 Accessing and viewing reports


For NextThe time period of the forecast
Replication WindowThe time in which you want the replication to occur
Current Replication Link SpeedThe current link speed available for the StoreOnce device.
New Replication Link Speed (optional)A new link speed that could be available for the
StoreOnce device
After completing the selections, click Forecast to generate the graph. The forecast data can be
exported as a .csv file or as a .png file of the graph image by clicking Export to CSV or Export
to PNG. Click Send Mail to receive the graph through email in .csv or .png formats.
The Duration Forecasting Report

The Size Forecasting Report

Viewing the Slot Mapping Activity report


1. Select the Replication tab.
2. Select the SlotMapping Activity tab.
3. Use the drop-down boxes to select the appropriate group, device, service set, and library/NAS
shares.
4. Use the For Last drop-down box to select the time period.

Viewing the Replication report 67


5. Click Show Data to see the details.
The Slot Mapping Activity report is displayed as a list of all slot mappings by time pulled from
the device every day. For example, if you select a time period for the last week, all slot
mappings retrieved daily for the selected week are displayed.
By default, the following fields are displayed:
Date
Slot Mapping Name
Replication Status
Out of Sync Warning Threshold
Number of Mapped Slots Out of Sync
Number of Mapped Slots Out of Sync Warning
Out of Sync Critical Threshold
The following list includes all the fields you can display:
DateThe date of the Slot Mapping Record
Slot Mapping Name
Replication StatusShows specific values, such as Synchronizing, Pending Synchronized,
and Synchronized
Out of Sync Warning ThresholdThe value of the Warning Threshold that is set on the
device
Number of Mapped Slots Out of Sync
Number of Mapped Slots Out of Sync WarningThe number of mapped slots that are
Out of Sync of Warning Threshold
Out of Sync Critical ThresholdThe Critical Threshold value set on the device
Target Appliance IP
Target Appliance Name
Target Appliance Product Class
Target Appliance Serial Number
Number of Replicating SlotsThe number of replicating slots in the Slot Mapping
Local Library Role
Local Library Name
Target Library Name
Number of Mapped Slots Out of Sync CriticalThe number of mapped slots that are Out
of Sync of Critical Threshold
You can customize the list of fields that are displayed.
By default, report data is displayed in pages. You can browse report data by clicking the page
numbers or First, Last, Previous and Next. You can see all reports at once by clicking View All.

68 Accessing and viewing reports


Separate rows are visible for slot map replication for the source and for the target. In most cases
for two individual entries, one for replication from the source and another from the target, the
Change count and Local library columns are the only differences.
After selecting a device and preferred options, you may use the Filter options to:
Filter results by column or by replication status name
Add select column headings to be displayed alongside fixed column headings for a customized
view
Reset filtered results
Export displayed results into a .csv formatted file by clicking Export to CSV.
Use the Filter By drop-down menu to filter report results by column or by replication status names.
Select Any Column, and enter a column title (for example, Date, Slot Mapping Name, Out of Sync
Warning Threshold, Number of Mapped Slots Out of Sync, Number of Mapped Slots Out of Sync
Warning, or Out of Sync Critical Threshold). To reset entered settings, click Reset.
To select preferred columns to be displayed, click Customize View. The Column Selection dialog
box is displayed. Select one or more headings listed to be added to or remove from the displayed
results, and then either click >> to add column headings to a report or << to remove column
headings from a report. Press the column heading, and hold down the Ctrl key to select multiple
column headings at one time in either pane.

NOTE: Date, SlotMapping Name , Replication status, No. of Mapped Slots Out of Sync, Out of
Sync Warning Threshold, Out of Sync Critical Threshold, and No. of Mapped Slots Out of Sync
Warning are fixed headings that cannot be removed from the displayed results.

Viewing the Replication report 69


Viewing the Cartridge Activity report
1. Select the Replication tab.
2. Select the Cartridge Activity tab.
3. Use the drop-down boxes to select the appropriate group, device, service set, and library.
4. Use the For Last drop-down box to select the time period.
5. Click Show Data to view the Cartridge Activity report.
The Cartridge Data report is displayed as a list of all cartridges by time pulled from the device
every day. For example, if you select a time period for the last week, all cartridges retrieved
daily for the selected week are displayed.
By default, the following fields are displayed:
Date
Barcode
Cartridge Size
Job Status
Replication Status
Bandwidth Saving
The following list includes all the fields you can display:
DateThe date of the Cartridge Activity Record
Bar CodeThe bar code of the cartridge
Cartridge SizeThe size of the cartridge in GB
Job StatusThe status of the job
Replication StatusThe replication status (can have values like Synchronizing, Pending
Synchronized, and Synchronized)
Sync Start TimeThe start time of last synchronization
Last Sync TimeThe last synchronization time
Cartridge Change CountThe count for cartridge change
Cartridge LengthThe length of the cartridge
Job Size (GB)The size of the job in GB
Out of Sync DurationThe duration for Out of Synchronization
Pause Cancel ReasonThe reason for job cancellation and pausing
Job Progress (GB)The job progress in GB
Job Duration (Min)The job duration in minutes
Job Throughput (MB/Second)The throughput of the job in MB
Job bandwidth Used (MB)The bandwidth used by the job in MB
Bandwidth Saving
You can customize the list of fields that are displayed.
6. Use the Filter by option to filter the data:
a. Select Any column, bar code, or job status from the Filter by drop-down list.
b. Enter the appropriate value in the search box.
c. Click Filter. The content pane displays only the data meeting the filter criteria.
d. Click Reset to clear the filter.

70 Accessing and viewing reports


7. Use Customize View to view allowable columns in the displayed report. After selecting
Customize View, select one column heading from the Available Columns pane of the Column
Selection screen, and then click >>. (Hold the Shift key down to select more than one column
heading.) All selected column headings are moved to the Selected Columns pane. To move
any selected heading back to the Available Columns pane, click <<.

By default, report data is displayed in pages. You can browse report data by clicking on the page
numbers or First, Last, Previous, and Next. You can see all report at once by clicking View All.
Click Export to CSV to export the report in .csv format.

Viewing actual data transferred for the VTL report


This report provides a view of the actual data transferred (in MB) and deduplication data transferred
(in MB) for the selected source or target virtual tape library.
The Data Transferred Report can be seen at the VTL level.
1. Select Reports in the Navigation tree.
2. Select the Replication tab.
3. Select the Data Transferred tab.
4. Use the drop-down boxes to select the appropriate group and device.
5. Use the drop-down boxes to select a service set and library.

Viewing the Replication report 71


6. Use the drop-down box to select the time period of the report.

You can export the report as a .csv file and export the graph as a .png file. You can also create
an Email Scheduler for the report.

NOTE: The actual data transferred, slot mapping, and cartridge activity reports are only applicable
to Gen3 multi-node, GEN3 single node, and VSA devices.

Viewing the CatalystStore Jobs report


1. Select Reports in the Navigation tree.
2. Select the CatalystStores tab. The Jobs tab opens by default.
3. Use the drop-down boxes to select the appropriate group, device, service set, stores, type,
and time period to display the report.
On HP StoreOnce VSA and Gen3 single node devices, after a device is selected, the Service
Set drop-down box is disabled, and stores are listed. Select stores, type, and time period to
see the report.

Copy jobs can have the status as Completed, Running, Cancelled, Paused, and Pending.
You can export the report as a .csv or .png file by clicking Export... and you can email the
report to a designated recipient by clicking Schedule an email.

Viewing CatalystStores usage


1. Select Reports in the Navigation tree.
2. Select the CatalystStores tab.
3. Select the Usage tab.
72 Accessing and viewing reports
4. Use the drop-down boxes to select the appropriate group, device, service set, stores, type,
and time period to see the report.
On HP StoreOnce VSA and Gen3 single node devices, after a device is selected, the Service
Set drop-down box is disabled, and stores will be listed. Select stores, type, and time period
to see the report.
5. By default, inbound copy jobs are displayed. Click Copy Job (OutBound) to see the outbound
copy jobs.
Inbound copy jobs are those received by the selected CatalystStore. Outbound copy jobs are
those initiated by the selected CatalystStore to other target CatalystStores.

You can export the report as a .csv or .png file by clicking Export... and you can email the
report to a designated recipient by clicking Schedule an email.

Viewing the Performance report


The performance reports display throughput values (in MB/sec) for selected service sets, libraries,
ports, drives, NAS shares, CatalystStores, or Federated CatalystStores. Both read throughput and
write throughput values are graphed for the selected time period.
The throughput values are displayed for every minute. If you select a time period of less than two
months, data is displayed at the minute level. However, if the start date is greater than two months
old, the data is displayed at the hourly level. Administrators can change the polling interval (see
Modifying the polling interval or IP address of an HP StoreOnce device (page 103)).
Performance reports can be viewed at the following levels. The specific levels available for each
device depend on the device's configuration:
Device (VSA or Gen3 single node)
Service Set (Gen3 multi-node)
Library
Port
Drive
NAS Shares
CatalystStore
Federated CatalystStore
Setting the time period to display
In the View drop-down box, select Hourly, Daily, Weekly, Monthly, Yearly, or Select Range. The
Period drop-down box changes based on the view selection; select the appropriate time period.

Viewing the Performance report 73


If you chose Select Range in the View drop-down box, use the From and To boxes to set the date
range. You can also check the Window box to select the hour range; the data is displayed only
for those hours in the date range. For example, if you select the date range from 04/01/2013 to
04/05/2013 and select the window as 14 to 16, the graph displays data only for two hours,
hour 14 to hour 16, for each day in the range. If you do not select a window, the graph displays
data for the full 24 hours for each days.

NOTE: The data is displayed in the following ways:


The data displays at the hour level for time periods greater than two months.
The data displays at the minute level for time periods less than two months.
The date is refreshed automatically with live data for a time period of last 1 hour.

Viewing the Service Set Performance report


1. Select Reports in the Navigation tree.
2. Select the Performance tab.
3. Use the drop-down boxes to select the appropriate group and device.
4. Use the Report At drop-down box to select the service set level.
5. Click Select ServiceSet to see a list of available service sets.

6. Select one or more service sets.


7. Click OK to close the Available Service Set list.
8. Use the drop-down boxes to select either Read Throughput or Write Throughput.
9. Set the time period to display by using the View and Period or From/To and Window
drop-down boxes.

74 Accessing and viewing reports


10. Click Show.

After your mouse device hovers over a particular point on the graph, a tool tip displays the details
of that point.
To zoom into a particular region of the graph, use the mouse device to select the region of interest;
the graph zooms into that area. You can zoom in multiple times until the graph reaches its zoom
limit. Use Zoom Out to step back one level of zoom, or Reset Zoom to return to the graph's original
display state.
The report can be exported to a .csv file or to a .png image file.

Viewing the Library Performance report


1. Select Reports in the Navigation tree.
2. Select the Performance tab.
3. Use the drop-down boxes to select the appropriate group and device.
4. Use the Report At drop-down box to select the library level.
5. Click Select ServiceSet to see a list of available service sets.
6. Select a service set.
7. Click OK to close the Available Service Set list.
Select Interface is now enabled.
8. Click Select Interface to see a list of available libraries.

To filter the libraries, enter text into the Available Libraries text box, and click Search. Click
Clear to clear the filter.

Viewing the Performance report 75


9. Select one or more libraries.
10. Click OK to close the Available Library list.
11. Use the drop-down boxes to select either Read Throughput or Write Throughput.
12. Set the time period to display by using the View and Period or From/To and Window
drop-down boxes.
13. Click Show.

The report can be exported to a .csv file or to a .png image file.

Viewing the Port Performance report


1. Select Reports in the Navigation tree.
2. Select the Performance tab.
3. Use the drop-down boxes to select the appropriate group and device.
4. Use the Report At drop-down box to select the port level.
5. Click Select ServiceSet to see a list of available service sets.
6. Select a service set.
7. Click OK to close the Available Service Set list.
Select Interface is now enabled.
8. Click Select Interface to see a list of available ports.

9. Select one or more ports.


10. Click OK to close the Available Ports list.
11. Use the drop-down boxes to select either Read Throughput or Write Throughput.

76 Accessing and viewing reports


12. Set the time period to display by using the View and Period or From/To and Window
drop-down boxes.
13. Click Show.

The report can be exported to a .csv file or to a .png image file.

Viewing the Drive Performance report


1. Select Reports in the Navigation tree.
2. Select the Performance tab.
3. Use the drop-down boxes to select the appropriate group and device.
4. Use the Report At drop-down box to select the drive level.
5. Click Select ServiceSet to see a list of available service sets.
6. Select a service set.
7. Click OK to close the Available Service Set list.
Select Interface is now enabled.
8. Click Select Interface to see a list of available libraries.
To filter the libraries, enter text into the Available Libraries text box, and click Search. Click
Clear to clear the filter.
9. Select a library.
10. Click OK to close the Available Library list.
Select Drive is now enabled.
11. Click Select Drive to see a list of available drives.

Viewing the Performance report 77


12. Select one or more drives.
13. Use the drop-down boxes to select either Read Throughput or Write Throughput.
14. Set the time period to display by using the View and Period or From/To and Window
drop-down boxes.
15. Click Show.

The report can be exported to a .csv file or to a .png image file.

Viewing the NAS share Performance report


1. Select Reports in the Navigation tree.
2. Select the Performance tab.
3. Use the drop-down boxes to select the appropriate group and device.
4. Use the Report At drop-down box to select the NAS share level.
5. Click Select ServiceSet to see a list of available service sets.
6. Select a service set.
7. Click OK to close the Available Service Set list.
Select Interface is now enabled.
8. Click Select Interface to see a list of available NAS shares.

To filter the NAS shares, enter text into the Available NAS Shares text box, and click Search.
Click Clear to clear the filter.
9. Select one or more NAS shares.
10. Click OK to close the Available NAS Shares list.

78 Accessing and viewing reports


11. Use the drop-down boxes to select either Read Throughput or Write Throughput.
12. Set the time period to display by using the View and Period or From/To and Window
drop-down boxes.
13. Click Show.

The report can be exported to a .csv file or to a .png image file.

Viewing the CatalystStores Performance report


1. Select Reports in the Navigation tree.
2. Select the Performance tab.
3. Use the drop-down boxes to select the appropriate group and device.
4. Use the Report At drop-down box to select CatalystStores Level.
5. Click Select ServiceSet to see a list of available service sets.
6. Select a service set.
7. Click OK to close the Available Service Set list.
Select Interface is now enabled.
8. Click Select Interface to see a list of available CatalystStores.

To filter the CatalystStores, enter text into the Available CatalystStores text box, and click
Search. Click Clear to clear the filter.
9. Select one or more CatalystStores.
10. Click OK to close the Available CatalystStores list.
11. Use the drop-down boxes to select either Copy Jobs or Data Jobs.

Viewing the Performance report 79


12. Use the drop-down boxes to select either Read Throughput or Write Throughput.
13. Use the drop-down boxes to select either User Data or Actual Data.
14. Set the time period to display using the View and Period or From/To and Window drop-down
boxes.
15. Click Show.

The report can be exported to a .csv file or to a .png image file.

Viewing the Federated CatalystStores Performance report


1. Select Reports in the Navigation tree.
2. Select the Performance tab.
3. Use the drop-down boxes to select the appropriate group and device.
4. Use the Report At drop-down box to select Federated CatalystStores Level.
Select Interface is now enabled.
5. Click Select Interface to see a list of available Federated CatalystStores.
To filter the Federated CatalystStores, enter text into the Available Federated CatalystStores
text box, and click Search. Click Clear to clear the filter.
6. Select one or more Federated CatalystStores.
7. Click OK to close the Available Federated CatalystStores list.
8. Use the drop-down boxes to select either Copy Jobs or Data Jobs.
9. Use the drop-down boxes to select either Read Throughput or Write Throughput.
10. Use the drop-down boxes to select either User Data or Actual Data.
11. Set the time period to display using the View and Period or From/To and Window drop-down
boxes.

80 Accessing and viewing reports


12. Click Show.

The report can be exported to a .csv file or to a .png image file.

Viewing the Storage report


The Storage tab provides information about disk usage, the deduplication ratio, and forecasting
disk space.

Viewing disk usage


To display the physical disk usage and user data stored:
1. Select the Storage tab.
2. Select the Disk Usage tab.
3. Using the filters at the top of the screen, select from the drop-down boxes:
a. Group and Device
b. Type (based on device type):
Gen2 will display library, NAS share, and device
Gen3 multi-node will display library, NAS share, service set, CatalystStore, Federated
CatalystStore, couplet, and node
Gen3 single node will display library, NAS share, CatalystStore, and device
c. The specific couplet, service set, or device (based on the selection in the Type drop-down
box)
d. For Last (time period)
The disk usage information is displayed as a graph of user data versus time. The point in time
values of disk usage data (Date and Time, User Data (GB), Physical Disk used (GB), and
Deduplication Ratio) are displayed in a tool tip window if you hover your mouse device over each
data point on the graph.
The legend to the right of the graph displays the following additional disk usage data:
Appliance Free Space (GB)
Appliance Total Capacity (GB)
Couplet Free Space (GB)
Couplet Total Capacity (GB)
Total User Data for the selected Device (GB)
Total Disk Used for the selected Device (GB)
Deduplication Ratio for the selected Device

Viewing the Storage report 81


Viewing the deduplication ratio
To display the deduplication ratios:
1. Select the Storage tab.
2. Select the Deduplication Ratio tab.
3. Using the filters at the top of the screen, select from the drop-down boxes:
a. Group and Device
b. Type (based on device type):
Gen2 will display library, NAS share, and device
Gen3 single node will display library, NAS share, CatalystStore, and device
Gen3 multi-node will display library, NAS share, service set, CatalystStore, Federated
CatalystStore, and couplet
c. The specific couplet, service set, library, NAS share, or CatalystStore (based on the
selection in the Type drop-down box)
d. From Last (time period)

Viewing forecasting of disk space


To display the forecasted disk space:
1. Select the Storage tab.
2. Select the Forecast tab.
3. Using the filters at the top of the screen, select from the drop-down boxes:
a. Group and Device
b. Couplet, if applicable to the selected device
c. For Next (time period)

82 Accessing and viewing reports


The legend to the right of the graph displays the following additional data:
Current Disk Usage (GB)
For Gen2 or Gen3 single node system, current disk usage denotes the device disk usage. For
Gen3 multi-node system, current disk usage denotes the couplet disk usage.
Capacity (GB)
For Gen2 or Gen3 single node system, capacity denotes the device capacity. For Gen3
multi-node system, capacity denotes the couplet capacity.
Time to reach Threshold (95% of Capacity)
This denotes the time that will take to reach the threshold limit.

NOTE: The threshold limit is 95% of capacity.

Viewing the Alert Summary report


The replication and CatalystStore copy jobs alert summary is used to show the details of alert
conditions. The look and feel is similar to previewing mail. To view the replication and copy job
(inbound and outbound) details, click on the Alerts Summary tab in the Reports section.
1. Select Reports in the Navigation tree.
2. Select the Alerts Summary tab. By default, the View tab is displayed showing the Last 1 Day's
report.

3. Use the drop-down box to select a time period to view.

Viewing the Alert Summary report 83


NOTE: If you encounter the message, No data found for the selected duration, in
the Alerts Summary tab and you have administrative privileges, create a user and allow 24 hours
to see results on the Alerts Summary tab.

Configuring the email notification of alerts


After an administrator adds an SMTP server, you can configure the Alerts Summary to send emails
that provide the replication status and the copy job (inbound and outbound) status for the selected
groups at a determined schedule. The alerts emails can display these details:
Overall status summary
Device details
Library details
NAS Share details
CatalystStore copy job (inbound and outbound) details
To configure the alerts emails:
1. Select Reports in the Navigation tree.
2. Select the Alerts Summary tab.
3. Select the Email Notification tab.
4. Click Add....
A welcome screen is displayed.

5. In the wizard, click Next> to begin.


6. Select Groups from the Available Groups list (or click Add All).
7. Click Add.
(You can remove groups by using Remove or Remove All.)

84 Accessing and viewing reports


8. Click Next>.
9. Select Events for the configuration.

10. Click Next>.


11. Select the email interval:
Daily
Recipients receive daily emails at the selected time.

You can select a Start From date; the system begins sending emails on that date.

Example: Select 1 AM and Start From 08/17/2011. Every day beginning on August
17, 2011, the recipients will get an email at 1 AM.
Weekly
Recipients receive weekly emails on the selected day and time.

You can select a Start From date; the system begins sending emails on that date (or
the first selected day of the week after that date).
Example: Select 12 AM, Sunday, and Start From 08/17/2011 (a Wednesday).
Every Sunday beginning on August 21, 2011, the recipients will receive an email
at 12 AM.

Viewing the Alert Summary report 85


Monthly
Recipients receive monthly emails on the selected date and time.

You can select a Start From date; the system begins sending emails on that date (or
the first selected day of the month after that date).
Example: Select 12 AM, date 25, and Start From 08/17/2011. On the 25th of
every month beginning on August 25, 2011, the recipients will receive an email at
12 AM.
Quarterly
Recipients receive quarterly emails on the selected date and time.

You can select a month for quarter selection.

You can select a Start From date; the system begins sending emails on that date (or
the selected day of the quarter after that date).
Example: Select 12 AM, date 25, January, and Start From 08/17/2011. On the
25th of every quarter beginning on August 25, 2011, the recipients will receive an
email at 12 AM. (Using January marks the quarters: January through March, April
through June, and so forth.)
Yearly
Recipients receive yearly emails on the selected date and time.

You can select a month to receive the yearly email.

You can select a Start From date; the system begins sending emails on that date (or
the selected day of the year after that date).
Example: Select 12 AM, date 25, January, and Start From 08/17/2011. On the
25th of every January beginning on January 25, 2012, the recipients will receive
an email at 12 AM.

12. Click Next>.


13. Enter a valid email address in the Recipients Email Id text box.
14. Click Add.
The email address appears in the Recipients list. You can remove an email address by selecting
the appropriate check box and then clicking Remove.

86 Accessing and viewing reports


15. Enter as many other email addresses as you need; click Add after each entry.
16. Click Next>.
17. Review the information on the Summary screen.

18. Click Preview if you want to see a preview of an alerts email before confirming the
configuration. Click OK to exit the preview.

Viewing the Alert Summary report 87


Click Send Mail if you want to send a sample email before confirming the configuration. Click
OK in the Success dialog box.
19. Click Finish to save the configuration.
20. Click OK in the Success dialog box to return to the Email Notification tab.
To modify or remove an alerts email:
To modify, select the alerts email, and click Modify. Click Next> to step through the wizard
and make the changes.
To remove, select the alerts email, and click Remove. You will be presented with two
confirmation boxes before the email notification is removed.

88 Accessing and viewing reports


6 Performing administration procedures
On the Navigation tree, administration tasks are available only to administrators. From here, the
administrator can perform a number of important procedures in the following categories:
Managing the authentication mechanism (page 89)
Using user management functions (page 91)
Using group management functions (page 92)
Performing device management functions (page 102)

NOTE: The Administration tasks are not available to and cannot be seen by anyone with user-level
permissions.

Managing the authentication mechanism


Enterprise Manager supports two types of authentication mechanisms:
Local authenticationEnterprise Manager stores the authentication information.
LDAP (Lightweight Directory Access Protocol) authenticationThe HP StoreOnce Enterprise
Manager uses the information stored in the LDAP to authenticate users.
Enterprise Manager supports both Authentication types simultaneously; there is no need to switch
between them.

Configuring LDAP authentication


To configure the LDAP authentication, use the following procedures:
Adding a new LDAP server (page 89)
Reconfiguring an existing LDAP server (page 90)
Removing an LDAP server (page 91)

Adding a new LDAP server

IMPORTANT: If you want to configure an LDAP server with the DIGEST-MD5 encryption
mechanism, you must enter a fully-qualified name in the Server field. DIGEST-MD5 does not work
with the Server IP.
To add a new LDAP server:
1. From the Navigation tree, select Administration.
2. On the AD Authentication tab, click Add.
The Add a new LDAP server dialog box appears.

Managing the authentication mechanism 89


3. Enter the appropriate information into each field.

Field Description

Server The IP address of the server.

Port Number The port number to be used by the LDAP server.

Encryption Mechanism Options are:


SIMPLE the entered values (IP Address, Base
Domain Name, etc.) are entered without encryption.
DIGESTIVE-MD5 the entered values are encrypted
using the MD5 encryption algorithm. The AD server
must be configured to support DIGESTIVE-MD5.

Base Domain Name The FQDN of the AD server. Each period-separated


portion of the FQDN is entered using dc= and is
separated by commas. For example, the FQDN
hp.ad.gcc.com is entered as:
dc=hp,dc=ad,dc=gcc,dc=com.

Domain The domain name of the AD server.

Organizational Unit The organizational units associated with the LDAP server.
When selecting Others, enter the information in the text
box in this format:
OU=[OU name] (the default is Users)
Spaces are allowed in the organizational unit name.
For multiple entries, separate entries with semicolons (;).
If you enter the top level OU first, all users of
organizational units falling under the top level are
included. If you enter the bottom level first, only the users
of the first specified level are included. For example, to
provide access to the GM OU in a hierarchy such as
DomainSPEDSpeopleGM you must structure the
OU list as follows:
OU=GM;OU=people;OU=EDS;OU=SP;OU=Domain
You must traverse the OUs from bottom to top.

Username The users available in the AD OU details.

Password The passwords of the users available in the AD OU


details.

a. If you cannot connect to the LDAP server, an error message appears. Click OK to close
the dialog box.
b. If the information is correct, a success message appears. Click OK to close the dialog
box.
4. Click Add.

Reconfiguring an existing LDAP server


The modify option does not allow you to change an existing server to a new server. You can use
either an IP address or a fully-qualified server name, depending on the encryption mechanism.

IMPORTANT: If you want to modify an LDAP server with the DIGEST-MD5 encryption mechanism,
you must enter a fully-qualified name in the Server field. DIGEST-MD5 does not work with the
Server IP.
To modify an existing LDAP server:
1. From the Navigation tree, select Administration.

90 Performing administration procedures


2. On the AD Authentication tab, select the LDAP server to modify, and click Modify.
The Modify LDAP server dialog box appears.
3. Modify the appropriate information, and click Modify.

NOTE: You cannot modify the Base Domain Name or the Domain.
a. If you cannot connect to the LDAP server, an error message appears. Click OK to close
the dialog box.
The following table lists typical error messages and possible causes.

Error Possible Cause

Unable to connect to LDAP IP Address is incorrect.


Port Number is incorrect.
Network Issues.

Invalid LDAP details Base domain string is incorrect.


Domain is not correct.
User name or password is not correct.

b. If the information is correct, a success message appears, and all the users (except
hprmsadmin) will be logged out. Click OK to close the dialog box.

Removing an LDAP server


To remove an LDAP server:
1. From the Navigation tree, select Administration.
2. On the AD Authentication tab, select the LDAP server to remove, and click Remove.
Two confirmation messages appear.
3. Click Yes twice to confirm removing the LDAP server. After removing the server, all users
(except hprmsadmin) will be logged out.

Using user management functions


An administrator login can perform User Management tasks (under Administration in the Navigation
tree) to remove a user or administrator from Enterprise Manager (see Removing a user or
administrator (page 91)).
Users can be added as described in Adding new users, administrators, and groups (page 16)
as part of Configuring the HP StoreOnce Enterprise Manager (page 13).

Removing a user or administrator


Administrators can remove a user or another administrator using either the Active Users tab or the
Deactivated Users tab.

Removing a user from the Active Users tab


To remove a user or administrator from the Active Users tab:
1. From the Navigation tree under Administration, select User Management.
2. On the Active Users tab, select the appropriate radio button to select the user to be removed.
3. Click Remove.
A warning dialog box appears, to confirm that the user should be removed.

Using user management functions 91


4. Click Yes to confirm the selection.
A confirmation dialog box appears to provide the last chance to keep the selected user.
5. Click Yes to remove the user.
A success dialog box appears to confirm that the user and associated information was removed.
6. Click OK to close the dialog box and return to the Active Users screen.
The user just removed is no longer included in the list of users.

Removing a user from the Deactivated Users tab


To remove a user or administrator:
1. From the Navigation tree under Administration, select User Management.
2. On the Deactivated Users tab, select the appropriate radio button for the user to be removed,
and click Remove.
A warning dialog box appears to confirm that the user should be removed.
3. Click Yes.
A confirmation dialog box appears to confirm the action.
4. Click Yes to remove the user.
A success dialog box appears. The selected user is removed from the list of users.

Deactivating a user
The administrator can deactivate and reactivate users. A deactivated user cannot log into Enterprise
Manager.
To deactivate a user:
1. From the Navigation tree under Administration, select User Management.
2. On the Active Users tab, select the user to be deactivated, and click Deactivate.
A warning dialog box appears.
3. Click Yes to continue.
A confirmation dialog box appears.
4. Click Yes to deactivate the user.
A success dialog box appears.

Activating a user
The administrator can activate a user. The method of activation depends upon the current
authentication mechanism.

Activating a user (local authentication mechanism)


1. From the Navigation tree under Administration, select User Management.
2. On the Deactivated Users tab, select the user to be activated, and click Activate.
A warning dialog box appears, which lists the groups that the user could access before being
deactivated.
3. Click Yes to activate the user.
A success dialog box appears.

Using group management functions


In Enterprise Manager, a group is a logical collection of libraries, NAS shares, CatalystStores,
and Federated CatalystStores that the administrator wants to manage and monitor as a collective

92 Performing administration procedures


set. The administrator can also assign a user or a set of users to a group that provides monitoring
access for the group.
After a new device is added to Enterprise Manager, it is added to the Un-Grouped group. Any
library, NAS share, CatalystStore, and Federated CatalystStore can only be part of one group at
any time. Because the group works as a collection, an HP StoreOnce device can belong to more
than one group at any time. For example, two libraries from an HP StoreOnce device called,
Archway13, can belong to HR Group and two NAS shares from Archway13 can belong to
Admin Group, so Archway13 belongs to both HR Group and Admin Group. However,
Archway13 in HR Group can monitor only those two libraries. Archway13 in Admin Group
can monitor only two NAS shares.
Administrators can select Group Management under Administration in the Navigation tree to
perform the following procedures:
Creating a new group (page 16), presented in Configuring the HP StoreOnce Enterprise
Manager (page 13)
Modifying a group (page 93)
Moving a library, NAS share, CatalystStore, or Federated CatalystStore from one group to
another (page 97)
Removing a group (page 102)

Modifying a group
To modify any group other than Un-Grouped:
1. From the Navigation tree under Administration, click Group Management.
2. Select the group to be modified from the list.
3. Click Modify....
The Welcome screen of the Modify Group [group name] wizard appears.
4. Click Next to begin.
5. On the Group Details screen, make the appropriate edits. The group name, group description,
and contact number can be modified.

6. Click Next.
7. On the Add Libraries screen, libraries can be added from Un-Grouped libraries. Libraries from
existing groups can be moved back to Un-Grouped libraries.

Using group management functions 93


a. Click on the names of libraries in the Un-Grouped libraries that are to be added to the
group. To select several at a time, hold down the Ctrl key, and click each library to be
added. The libraries are then highlighted in the table.
b. Click Add between the two tables in the wizard. This action moves the highlighted libraries
from the Un-Grouped Libraries table to the Selected Libraries table.

NOTE: To add all Un-Grouped libraries to the group, click the Add All button.

c. To remove libraries from the group, click the names of the libraries in the Selected Libraries
table to be removed. To select several at a time, hold down the Ctrl key, and click each
library to be removed.
d. Click Remove between the two tables in the wizard. This action moves the highlighted
libraries from the Selected Libraries table to the Un-Grouped Libraries table.

NOTE: To remove all libraries from the group, click Remove All.

8. Click Next.
9. On the Add NAS screen, NAS shares can be added from Un-Grouped NAS. Existing shares
from the group can be moved back to Un-Grouped NAS.

a. Click on the name of the NAS share in the Un-Grouped NAS table to be added to the
group. To select several at a time, hold down the Ctrl key, and click each NAS share to
be added. The NAS shares are then highlighted in the table.
b. Click Add between the two tables in the wizard. This action moves the highlighted shares
from the Un-Grouped NAS table to the Selected NAS table.

94 Performing administration procedures


NOTE: To add all un-grouped NAS shares to the group, click the Add All button.

c. To remove a NAS share added to the group, click the name of the share in the Selected
NAS table to be removed. To select several at a time, hold down the Ctrl key, and click
each NAS share to be removed.
d. Click Remove between the two tables in the wizard. This action moves the highlighted
shares from the Selected NAS table to the Un-Grouped NAS table.

NOTE: To remove all shares from the group, click Remove All.

10. Click Next.


11. On the Add CatalystStores screen:

a. Click on the name of the CatalystStore in the Un-Grouped CatalystStores table. To select
several at a time, hold down the Ctrl key, and click each name to be added. The
CatalystStores are then highlighted in the table.
b. Click Add between the two tables. This action moves the highlighted CatalystStore from
the Un-Grouped CatalystStores table to the Selected CatalystStores table.

NOTE: To add all CatalystStores to the group, click Add All.

c. To remove a CatalystStore added to the group, click it in the Selected CatalystStores


table. To select several at a time, hold down the Ctrl key, and click each one to remove.
d. Click Remove between the two tables. This action moves the highlighted CatalystStores
from the Selected CatalystStores table to the Un-Grouped CatalystStores table.

NOTE: To remove all CatalystStores from the group, click Remove All.

12. Click Next.


13. On the Add Federated CatalystStores screen:

Using group management functions 95


a. Click on the name of the Federated CatalystStore in the Un-Grouped Federated
CatalystStores table. To select several at a time, hold down the Ctrl key, and click each
name to be added. The Federated CatalystStores are then highlighted in the table.

NOTE: Because Federated CatalystStore members belong to a group, they are not listed
individually.

b. Click Add between the two tables. This action moves the highlighted Federated
CatalystStore from the Un-Grouped Federated CatalystStores table to the Selected
Federated CatalystStores table.

NOTE: To add all Federated CatalystStores to the group, click Add All.

c. To remove a Federated CatalystStore added to the group, click it in the Selected Federated
CatalystStores table. To select several at a time, hold down the Ctrl key, and click each
one to remove.
d. Click Remove between the two tables. This action moves the highlighted Federated
CatalystStore from the Selected Federated CatalystStores table to the Un-Grouped
Federated CatalystStores table.

NOTE: To remove all Federated CatalystStores from the group, click Remove All.

14. Click Next.


15. On the Add User screen:

96 Performing administration procedures


a. Click on the name of the user in the Available Users table. To select several at a time,
hold down the Ctrl key, and click each name to be added. The users are then highlighted
in the table.
b. Click Add between the two tables in the wizard. This action moves the highlighted users
from the Available Users table to the Selected Users table.

NOTE: Only users with the role of User are listed because users with the role of
administrator always have access to all groups.
To add all users to the group, click Add All.

c. To remove a user added to the group, click the name of the user in the Selected Users
table to be removed. To select several at a time, hold down the Ctrl key, and then click
each name to be removed.
d. Click Remove between the two tables in the wizard. This action moves the highlighted
users from the Selected Users table to the Available Users table.

NOTE: To remove all users from the group, click Remove All.

16. Click Next.


17. On the Summary screen, review the information on each tab for accuracy.

Click Back to make any changes to the information for the group.
18. If the information is correct, click Finish.
The Success dialog box appears.
19. Click OK to exit the dialog box, and return to the Group Management screen.

Moving a library, NAS share, CatalystStore, or Federated CatalystStore from one


group to another
The administrator can move libraries, NAS shares, CatalystStores, and Federated CatalystStores
between user managed groups:
1. From the Navigation tree under Administration, click Group Management.
2. Select the group containing the item to be moved.
3. Click Move.
The Welcome screen of the Move Libraries and NAS Share [group name] wizard appears.
4. In the wizard, click Next to begin.

Using group management functions 97


5. On the Move Libraries screen, select the libraries to move.

a. Click on the names of libraries in the Select Libraries table to be removed from the group
and added to another group. To select several at a time, hold down the Ctrl key, and
click each library to be moved. The libraries are then highlighted in the table.
b. Click Add between the two tables in the wizard. This action moves the highlighted libraries
from the Select Libraries table to the Selected Libraries table.

NOTE: To move all libraries from the Select Libraries table to the Selected Libraries
table, click Add All.
To remove a library from the Selected Libraries table, select the library and click Remove,
or use Remove All to empty the Selected Libraries table.

6. Click Next.

98 Performing administration procedures


7. On the Move NAS screen, select the NAS shares to move.

a. Click on the names of the NAS shares in the Select NAS table to be removed from this
group and moved to another group. To select several at a time, hold down the Ctrl key,
and click each NAS to be moved. The NAS shares are then highlighted in the table.
b. Click Add between the two tables. This action moves the highlighted NAS shares from
the Select NAS table to the Selected NAS table.

NOTE: To move all NAS shares to the Selected NAS table, click Add All.
To remove a NAS share from the Selected NAS table, select the NAS share and click
Remove, or use Remove All to empty the Selected NAS table.

8. Click Next.

Using group management functions 99


9. On the Move CatalystStores screen, select the CatalystStores to move.

a. Click on the names of the CatalystStores to be removed from this group in the Select
CatalystStores table. To select several at a time, hold down the Ctrl key, and click each
CatalystStore to move. The CatalystStores are then highlighted in the table.
b. Click Add between the two tables. This action moves the highlighted CatalystStores from
the Select CatalystStores table to the Selected CatalystStores table.

NOTE: To move all CatalystStores to the Selected CatalystStores table, click Add All.
To remove a CatalystStore from the Selected CatalystStores table, select the CatalystStore
and click Remove, or use Remove All to empty the Selected CatalystStores table.

10. Click Next.

100 Performing administration procedures


11. On the Move Federated CatalystStores screen, select the Federated CatalystStores to move.

a. Click on the names of the Federated CatalystStores to be removed from this group in the
Select Federated CatalystStores table. To select several at a time, hold down the Ctrl key,
and click each Federated CatalystStores to move. The Federated CatalystStores are then
highlighted in the table.
b. Click Add between the two tables. This action moves the highlighted Federated
CatalystStores from the Select Federated CatalystStores table to the Selected Federated
CatalystStores table.

NOTE: To move all Federated CatalystStores to the Selected Federated CatalystStores


table, click Add All.
To remove a Federated CatalystStore from the Selected Federated CatalystStore table,
select the Federated CatalystStores and click Remove, or use Remove All to empty the
Selected Federated CatalystStore table.

12. On the Select Group screen, select the group in which the libraries, NAS shares, CatalystStores,
and Federated CatalystStores will reside from the Select Target Group field.

13. Click Next.


14. On the Summary screen, review the information on each tab for correctness.

Using group management functions 101


Click Back to make any changes to the information.
15. If the information is correct, click Finish.
The Success dialog box appears.
16. Click OK to exit the dialog box, and return to the Group Management screen.

Removing a group
Administrators can remove a group from Enterprise Manager. All NAS shares and libraries
associated with that group are moved to the Un-Grouped group, and any user associated with
that group will no longer see details for the deleted group.
1. From the Navigation tree under Administration, select Group Management.
2. Select the group to be removed.
3. Click Remove.
A warning dialog box appears to confirm that the group should be removed.
4. Click Yes to confirm the selection.
A confirmation dialog box appears to confirm the action.
5. Click Yes to remove the group.
A success dialog box appears to confirm that the group was removed.
6. Click OK to close the dialog box, and return to the Group Management screen.
The group just removed is no longer included in the list of groups.

NOTE: Removing a group moves all the libraries, NAS shares, CatalystStores, and Federated
Catalyst from that group to the Un-Grouped group. The Un-Grouped group, itself, cannot be
removed.

Performing device management functions


Administrators can select Device Management under Administration in the Navigation tree to
perform the following procedures:
Adding a device (page 13), presented in Configuring the HP StoreOnce Enterprise
Manager (page 13)
Modifying the polling interval or IP address of an HP StoreOnce device (page 103)
Removing a device (page 103)

102 Performing administration procedures


Modifying the polling interval or IP address of an HP StoreOnce device
1. From the Administration section of the Navigation tree, select Device Management.
2. Select the device to be modified.
3. Click Modify.
The Modify Device Information dialog box appears.
4. Select the appropriate interval from the Polling Interval field.

5. If required, change the IP address by highlighting the current IP address and then typing in
the correct information.
If you are modifying the polling interval or IP address of an HP StoreOnce B6000-series device,
you must enter the user ID and password as authentication.

6. Click Apply.
The updated polling interval appears in the Polling Interval (in minutes) column for that device.

Removing a device
To remove a device:
1. From the Administration section of the Navigation tree, select Device Management.
2. Select the device to be removed.
3. Click Remove.
A warning dialog box appears.
4. Click Yes.
A confirmation dialog box appears.
5. Click Yes.
A success dialog box appears.
6. Click OK to close the dialog box.
The device is no longer included in the list of devices.

NOTE: The removed device is moved to the Removed Devices screen. To view removed
devices, on the Navigation tree, under Devices, select Removed Devices. These devices can
be viewed, restored, or permanently removed. See Managing removed devices (page 39).

Performing device management functions 103


7 Configuring user information
User details, such as contact information and passwords, can be modified by using the following
procedures:
Adding user contact information (page 104)
Modifying a password (page 104)

Adding user contact information


1. In the Navigation tree, click User Configuration.
The User Details fields appear in the content pane, with the user name pre-populated.
2. To change the full name, highlight the current full name in the Full Name field, then type in
the appropriate value.
3. To update an email address, click in the Email ID field, and type in the appropriate email
address.
4. To update the phone number, click in the Contact Number field, and type in the appropriate
telephone number.
Dashes (-) and periods (.) are not recognized and return an Enter Valid Contact Number
error message.
5. Click Update to save the new values.
If information was added incorrectly, an appropriate error message appears. Correct the
error, and click Update again.
If the information is entered so that it meets the criteria, a success dialog box appears. Click
OK to continue.

Modifying a password
This feature is enabled only if the authentication mechanism is Local. If the authentication mechanism
is LDAP, users must change their passwords in LDAP.
Users and administrators can change their passwords:
1. In the Navigation tree, click User Configuration.
The User Details fields appear in the content pane, with the current user contact information
pre-populated.
2. Click Change Password.
The Change Password dialog box appears.
3. Enter the current password into the Old Password field, and then type the new password into
both the New Password and Confirm New Password fields.
Characters are displayed as asterisks (*).
4. Click OK.
If the Old Password is incorrect, or if the New Password and Confirm New Password fields
are not the same, an error dialog box appears. Otherwise, a success dialog box appears.

104 Configuring user information


8 Managing the history log
Each user can view the history log for all devices to which the user has access. The administrator
can view the history log for all devices. To do so, use the following procedure.
1. On the Navigation tree, click History Log.
The History Log appears in the main screen showing all log entries in descending order by
date.

2. To sort the entries by a specific column, click the column name. The entries are listed in
ascending order according to the selected column. Click the column name again to sort in
descending order.

NOTE: Click twice on the title Type to display the most severe log entries first. They will
appear in the following order: critical, warning, unknown, information, normal, and good.
(Clicking on Type only once will display the least severe log entries first.)

3. To view a subset of the entries, use the List Item Filter.


a. In the left-most Filter by field, select the column by which to filter or select Any Column
Contains.
b. In the right-most Filter by field, type in or select the appropriate value(s).

c. Click Filter.
The content pane displays only those items in the log that meet the filter criteria.

NOTE: The ability to filter log entries become more useful as the list of log entries grows.

d. To view all entries in the log again, click Reset.


4. To export the History Log:
a. Filter the History Log to display the items to be included in the export file.
b. Click Export.
The Select Location for Download [filename] dialog box appears.

105
c. Navigate to the folder in which to save the log.
d. If appropriate, change the default file name.
e. Click Save.
An export success dialog box appears.
f. Click OK to return to the History Log.
5. Users with administrator-level permissions can clear the History Log:

NOTE: Clearing items from the History log deletes the items permanently; there is no way
to restore cleared/deleted items. HP advises that the History Log be exported before any items
are cleared.
a. Use the List Item Filter, if appropriate, to display only those items you wish to clear.
b. Select the appropriate value from the Clear log older than field.

c. Click Clear.
A warning dialog box appears.
d. Click Yes to continue.
A confirmation dialog box appears.
e. Click Yes to clear the displayed items from the History Log.
A success dialog box appears.
f. Click OK to close the dialog box.
Only those items that were both displayed after the filter was applied and older than the
selected time frame are cleared from the log. All other items remain.

106 Managing the history log


9 Backing up and restoring the Enterprise Manager
database
The administrator uses the backup and restore utility to make periodic backups of the configuration
and device data that is stored in Enterprise Manager.
Taking periodic backup of the database helps to restore the configuration data, if Enterprise
Manager crashes at a later point in time.

Backing up the Enterprise Manager database


NOTE: The utility is only accessible on the server on which Enterprise Manager is installed.
To back up the information on the Enterprise Manager database:
1. On the host server, click Start.
2. Select All ProgramsHewlett-PackardHP StoreOnce Enterprise ManagerBackup StoreOnce
Enterprise Manager Database.
The utility opens and runs in a new command window.

3. At the prompt, perform one of the following tasks:


Choose the default location for the backup file (InstallDir/config/dbDump) by
pressing Enter.
Enter a folder path to store the database backup file, and then press Enter.
4. The database backup is created, and the backup file is stored at the specified location.

The log entries for the backup utility are available in the DB_BackupRestoreLog.log file
located in the InstallDir\log folder.

Backing up the Enterprise Manager database 107


Restoring the Enterprise Manager database
This utility helps restore a previous backup of the configuration and device database for Enterprise
Manager. If the installed software crashes, and the data is not recoverable, uninstall the current
installation completely, perform a fresh installation of Enterprise Manager, and then use this restore
utility to restore the backup. This utility imports and updates all the data to the current system.
To restore backup information to the Enterprise Manager database:
1. On the host server, click Start.
2. Select All ProgramsHewlett-PackardHP StoreOnce Enterprise ManagerRestore StoreOnce
Enterprise Manager Database.
The utility opens and runs in a new command window.

3. At the prompt, type the location of the database backup file and the file name, and then press
Enter.
4. The screen prompts for the version of the dump file. Enter the correct version number; only
SEM1.2, SEM1.3, SEM1.4, SEM1.4.2, and SEM1.5 are permitted.

108 Backing up and restoring the Enterprise Manager database


5. The backup copy of the database information is restored to Enterprise Manager.

NOTE: This procedure can be used to duplicate the Enterprise Manager system onto another
server.

Restoring the Enterprise Manager database 109


10 Using Command Line Interface for Enterprise Manager
The Command Line Interface (CLI) provides an alternative way to access Enterprise Manager. This
is useful in the context of automation using scripts. The StoreOnce Enterprise Manager does not
currently provide support for viewing the summary/status of CatalystStores through the CLI.
Users can access Enterprise Manager using a command line console.

Changing the port used by the Command Line Interface


The CLI attempts to connect to the port 3095 by default. If you configured the server to run on
another port, you must configure the CLI to use that port.
To change the port used by the CLI:
1. Update the server port defined in the CLI client configuration file that is located in the
[InstallDir]/config folder.
2. Restart the CLI.

Launching the Command Line Interface client


To launch the Command Line Client, choose one of the following options:
Open a command prompt, and enter the following command from the prompt:
semscli

Select Start All ProgramsHewlett-PackardHP StoreOnce Enterprise ManagerCommand


Line Client.

110 Using Command Line Interface for Enterprise Manager


To login to Enterprise Manager using CLI, enter the following command:
semscli h <Host name/Host IP> -u <User ID> -p <password>
Upon successful login, the shell prompt appears.

NOTE: If the current authentication mechanism is LDAP, you must enter the User Id in the
following format:
domain name / user id

Using Help for the Command Line Interface client


To view the details about how to use the CLI Client, choose one of the following options:
To view help content without logging into Enterprise Manager, open a command prompt, and
enter the following command:
--help

To view help content after logging into Enterprise Manager, enter the following command:
--help

Using Help for the Command Line Interface client 111


Listing existing commands
1. At the command prompt, enter the following command:
help
The CLI client displays the existing command list. The following commands are available:
show groupsummary
show groups
show devicelist
show criticaldevices
show servicesetsummary
show devicesummary
show libraries
show nasshares
show dedupstats
show repjobstats
quit

2. To redirect output to a file, use the command -o as follows:


show groupsummary o <output file>
show groups o <output file>
For example:
show groupsummary o c:\work\groupsummary.txt

112 Using Command Line Interface for Enterprise Manager


Viewing the group summary
At the command prompt, enter the following command:
show groupsummary
The client displays the overall status summary for all the groups to which you have access.

Viewing owned group details


At the command prompt, enter the following command:
show groups
The client displays your group details.

Viewing the group summary 113


Viewing device details
1. Enter the following command:
show devicelist
The client displays the groups that you own.

2. To view the device list, enter the appropriate group number or group name.
The client displays the list of devices and information for the selected group.

114 Using Command Line Interface for Enterprise Manager


3. You can specify the group name with the devicelist command in the following format:
show devicelist g <group name>
For example:
show devicelist g Un-Grouped

Viewing the device summary


You can view the summary report for a specific device and group. The summary report provides
an overview of any current issues with the device in that group. The screen shots are for Gen2
devices unless stated otherwise.
1. At the command prompt, enter the following command:
show devicesummary
The client displays the groups that you own.
2. Enter the appropriate group number or group name of the device.
The client displays the list of devices for the selected group.
3. Enter the appropriate device number or device serial number from the list.
The device summary report displays the following information for the device in the selected
group:
Current status of the device
Status of the service sets (HP StoreOnce B6200 and 6500 devices)
Status of any virtual libraries on the device
Status of any NAS shares on the device
Amount of used and free space on the disk
Deduplication ratio
Amount of stored user data
Gen2 and Gen3 single node

Viewing the device summary 115


Gen3 multi-node

116 Using Command Line Interface for Enterprise Manager


4. You can specify the group name and device serial number with the devicelist command
in the following format:
show devicesummary g <group name> a <device serial number>
For example:
show devicesummary g Un-Grouped a CZJ0420GZB

Gen3 multi-node
For example:
show devicesummary -g Un-Grouped -a hpb499bac0d9a2

Viewing the device summary 117


Viewing libraries
The screen shots are for Gen2 devices unless stated otherwise.
1. At the command prompt, enter the following command:
show libraries
The client displays the groups that you own.

2. Enter the appropriate group number or group name of the device.


The client displays the list of devices for the selected group.

3. Enter the appropriate device number or device serial number from the list.

118 Using Command Line Interface for Enterprise Manager


4. Enter the service set number of which you want to view library information (HP StoreOnce
B6200 and 6500 devices).
The libraries list displays the following information for the selected service set:
Status of the library
Replication Status of the library
Replication type
Details of the library status
Gen3 multi-node

5. You can specify the group name and device serial number with the show libraries
command in the following format:
show libraries g <group name> a <device serial number>
For example:
show libraries g Un-Grouped a CR201050FD

Gen3 multi-node
show libraries g <group name> a <device serial number> -s
<ServiceSet Serial Number>
For example:
show libraries -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202

Viewing libraries 119


6. To redirect output to a file, use the command -o as follows (HP StoreOnce B6200 and 6500
devices):
show libraries -g <Group Name> -a <Device Serial Number> -s <Service
Set Serial Number> -o <output File Name>
For example:
show libraries -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202
-o C:\LibraryList.txt

Viewing NAS shares


The screen shots are for Gen2 devices unless stated otherwise.
1. At the command prompt, enter the following command:
show nasshares
The client displays the groups that you own.
2. Enter the appropriate group number or group name of the device.
The client displays the list of devices for the selected group.
3. Enter the appropriate device number or device serial number to view its NAS shares and their
status details.

120 Using Command Line Interface for Enterprise Manager


4. Enter the service set number for which you want to view NAS share information (HP StoreOnce
B6200 and 6500 devices).
The libraries list displays the following information for the selected service set:
Status of the NAS share
Replication status of the NAS share
Replication type
Details of the NAS share status

5. You can specify the group name and device serial number with the show nasshares
command in the following format:
show nasshares g <group name> a <device serial number>
For example:

Viewing NAS shares 121


show nasshares g Un-Grouped a CZJ0290C5R

Gen3 multi-node
show nasshares -g <Group Name> -a <Device Serial Number> -s
<ServiceSet Serial Number>
For example:
show nasshares -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202

6. To redirect output to a file, use the command -o as follows (HP StoreOnce B6200 and 6500
devices):
show nasshares -g <Group Name> -a <Device Serial Number> -s <Service
Set Serial Number> -o <output File Name>
For example:
show nasshares -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202
-o C:\LibraryList.txt

Viewing a list of critical devices


At the command prompt, enter the following command:

122 Using Command Line Interface for Enterprise Manager


show criticaldevices

Viewing deduplication and disk usage statistics


1. At the command prompt, enter the following command:
show dedupstats
The client displays the managed device list.
2. Enter a group number or name.
The client displays the list of devices for the selected group.
3. Enter the device number or device serial number from the list.
The client displays the component types for the device.
4. Enter the component type from the list.
If the selected component is either library, NAS share, appliance, or service set (Gen3
multi-node), enter a library or a NAS share, appliance, or service set that you manage. The
client displays the time periods for the statistics.
5. Enter the time period from the list of available periods.
The client displays the deduplication and disk usage statistics for the selected component.

Viewing deduplication and disk usage statistics 123


6. You can specify the device serial number with the show dedupstats command in the
following format:
show dedupstats -g <group name> a <appliance serial number> -l
<library name>
For example:
show dedupstats -g group1 a CR201050FD -l Library1_REMOTE

124 Using Command Line Interface for Enterprise Manager


7. The default time period is Everything. To change the time period, use the -t option:
show dedupstats g <group name> -a <applicance serial number> -l
<library name> t <time period>
For example:
show dedupstats -g group1 a CR201050FD -l Library1_REMOTE t
last_24_hours or show dedupstats -g Un-Grouped -a hpb499bac0d9a2 -s
hpb499bac0d9a201 -t EVERYTHING for a Gen3 multi-node device.

Viewing replication job statistics


The screen shots are for Gen2 devices unless stated otherwise.
1. At the command prompt, enter the following command:
show repjobstats
The client displays the groups that you own.
2. Enter a group number or a group name.
The client displays the list of devices for the selected group.
3. Enter the device number or device serial number from the list.
The client displays the component types for the device.

Viewing replication job statistics 125


4. Enter the service set number for which you want to view replication job statistics (Gen3
multi-node devices).
The client shows three options:
Libraries
NAS Shares
All
5. Enter the component type from the list.
If the selected component is either LIBRARY or NASSHARE, enter a library or a NAS share
that you manage.
The client displays the time periods for the statistics.
6. Enter the time period from the list.
The client displays the replication job statistics for the selected component.

126 Using Command Line Interface for Enterprise Manager


Gen3 multi-node

7. You can provide additional options with the show repjobstats command in the following
format:
show repjobstats -g <group name> -a <device serial number> -l
<library name>
For example:
show repjobstats -g Un-Grouped -a CR2061E862 -l "Library 2"
Gen3 multi-node
show repjobstats -g <group name> -a <device serial number> -s
<Service Set number> -l <library name>
For example:
show repjobstats -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202
-l Lib2Src
8. The default time period is Everything. To change the time period, use the t option:
show repjobstats -g <group name> -a <device serial number> -l
<library name> t <time period>
For example:
show repjobstats -g Un-Grouped -a CR2061E862 -l "Library 2" t
last_24_hours
Gen3 multi-node
show repjobstats -g <group name> -a <device serial number> -s
<Service Set number> -l <library name> -t <time period>
For example:

Viewing replication job statistics 127


show repjobstats -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202
-l Lib2Src t last_24_hours
9. To redirect output to a file, use the command -o as follows (HP StoreOnce B6200 and 6500
devices):
show repjobstats -g <Group Name> -a <Device Serial Number> -s
<Service Set Serial Number> -o <output File Name>
For example:
show repjobstats -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202
-l Lib2Src t last_24_hours o C:\Repjobstats.csv

Viewing the service set summary (Gen3 multi-node)


1. At the command prompt, enter the following command:
show servicesetsummary
2. Enter the appropriate group number of the device.
The client displays the service sets for the selected device.
3. Enter the appropriate device number or serial number from the list.
The client displays the service sets for the selected device.
4. Enter the service set number for which you would like to see the summary.
The service set summary for the device shows the following information:
Status of the service set
Status of the libraries in the service set
Status of the NAS shares in the service set
Replication status of the libraries
Replication status of the NAS shares

5. You can provide additional options with the show show servicesetsummary command
in the following format:
show servicesetsummary -g <Group Name> -a <Device Serial Number> -s
<Service Set Serial Number>
For example:

128 Using Command Line Interface for Enterprise Manager


show servicesetsummary -g Un-Grouped -a hpb499bac0d9a2 -s
hpb499bac0d9a201
6. To redirect output to a file, use the command -o as follows:
show servicesetsummary -g <Group Name> -a <Device Serial Number> -s
<Service Set Serial Number> -o <output File Name>
For example:
show servicesetsummary -g Un-Grouped -a hpb499bac0d9a2 -s
hpb499bac0d9a201 -o c:\servicesetsummary.txt

Exiting the Command Line Interface


At the command prompt, enter the following command:
quit

Using the Command Line Interface in a batch file


You can use the Command Line Interface client as a batch command for generating reports in the
background. The CLI batch commands can be used for automatically-generated reports as part of
other batch files, scheduler programs, and so forth.
Use the batch command in the following format:
semscli h [HOSTNAME] u [USERID] p [PASSWORD] c [BATCH CMD] >
[FILE]

Exiting the Command Line Interface 129


A Troubleshooting
Enterprise Manager provides error messages for all errors. You can continue with other operations
as usual, unless the error prohibits the normal operations of the software.
In the case of critical errors such as a database connection failure or an inability to contact the
server, an error page appears and provides a description of the error and the option to save the
error log on the client system. You can only log into the application after the issue is resolved.

To save the error log, click the Save Error Log.


NOTE: All errors are saved to the log file on the server. The log file is located at log\
SEMS_ServiceLog. Contact HP Support for help.
Table 1 Common issues
Symptom Possible Cause Solution

Unable to log in. You have already logged in Click Force Login on the Login page. This
and are trying to log in terminates the previous session.
again from a second
browser window.
You have closed the browser
window abruptly while
accessing the application
and are attempting to log in
from a new browser.
You clicked Refresh from the
browser window.

Unable to log in; a Flash Player The host name is being resolved Use the IPv4 address of the host to access
exception occurs, and the application to an IPv6 address instead of an Enterprise Manager.
does not respond. IPv4 address.
Resolve the host name to an IPv4 address
instead of an IPv6 address.

The server is not The server status is not Good or 1. Check the status of the server.
availableEnterprise Manager the server is disconnected. 2. If the server status is Good, check the
cannot connect to a server that has connection to the server.
already been added to the system.

130 Troubleshooting
Table 1 Common issues (continued)
Symptom Possible Cause Solution

The device addition fails. The IP address is invalid. Add the device with a valid IP address.
The specified IP address is Check network connectivity and ensure the
not reachable, either due to device is running.
network problems or the HP Add a valid HP StoreOnce device.
StoreOnce device is down.
Check the history log to find which device
The specified IP address is
failed to add, ensure device connectivity,
not for an HP StoreOnce
and then add the device again.
device.
Devices could not be added.

The device status is unknown for long Network issue exist, or the HP Check network connectivity to ensure the
durations. StoreOnce device is not device is running.
running.
Ensure that the device status is not
Unknown.

The device IP address has Update the device IP address in Enterprise


changed (by logging into the HP Manager with the Update Device feature in the
StoreOnce application), but the Navigation tree under Device.
device is already added with
previous IP address into
Enterprise Manager.

HP StoreOnce device is Enterprise Manager supports DHCP-enabled


DHCP-enabled, and receives a HP StoreOnce devices only, if the devices are
new IP address during reboots. under DNS. If an HP StoreOnce device is in
DHCP, but not in DNS, and if a new IP address
is assigned by DHCP, remove this device from
Enterprise Manager, and add it again.

Unable to connect to Enterprise The client system is not able Ensure that there is network connectivity on
Manager. to communicate with the client machine.
Enterprise Manager. Ensure that the StoreOnce Enterprise
Enterprise Manager is not Manager is running on the server system.
running. Enable TCP port 3096 (or the port on which
The firewall is enabled on the the application is configured to run) on the
system on which Enterprise firewall.
Manager is installed.

The installation fails with the error, The installation file is corrupt. Validate the checksum of the downloaded
Error reading setup initialization file. install package to verify that the file is not
corrupt. If it is corrupt, download the package
again.

A fatal error occurs upon logging in. There is a system issue. 1. Click Save Error Log.
The Select location for download by
[filename] screen appears.
2. Navigate to the location to save the error
log, and ensure that it is named
appropriately, and then click Save.
3. Users should contact the system
administrator. Administrators should contact
HP Technical Support. See HP technical
support.

131
Table 1 Common issues (continued)
Symptom Possible Cause Solution

A fatal error occurs. Enterprise Manager is not able Ensure that Enterprise Manager is running
to connect to the database. on the server.
If Enterprise Manager does not start:
1. Completely uninstall Enterprise Manager.
2. Perform a new installation of Enterprise
Manager.
3. Use the Restore utility (see Restoring the
Enterprise Manager database), and
choose the most recent backup.

The Enterprise Manager service does Port number 3095 is already 1. Edit the server.xml file in the \tomcat\
not start. used by another application. conf folder, and change the port number
3095 to some other free port number value,
in the line Connector port="3095"
protocol="HTTP/1.1"
connectionTimeout="20000"/.
2. Find connector port="3096," and change
the port number 3096 to some other free
port number value.
3. Find redirectPort="3096," and change the
value to the free port number entered which
was given in 2.

Port number 8005 is already 1. Go to <SEM installationlocation>\


used by another application. tomcat\conf.
2. Open server.xml in an editor like
Notepad.
3. Find the following entry:
<Serverport=8005shutdown=SHUTDOWN>.
4. Change the port number to another port
number which is free on the installation
machine.
5. Then, start the Enterprise Manager tomcat
service HP StoreOnce EMS.

Enterprise Manager crashed. Ensure that backups are made periodically,


and restored from the most recent backup.
1. Completely uninstall Enterprise Manager.
2. Perform a new installation of Enterprise
Manager.
3. Use the Restore utility (see Restoring the
Enterprise Manager database), and choose
the most recent backup.

While using the backup utility, the You may not have sufficient The administrator should provide full control to
message, Access Denied, is privileges on the folder where Everyone on the folder if possible.
displayed. backup is taken.

On the CatalystStore tab (from All The library used in HP Delete the password for the client. The
Devices in the navigation tree), an StoreOnce Enterprise Manager password field should be left blank when a
access protected CatalystStore does to communicate with the client is initially created on the HP StoreOnce
not accept the Client Accesskey and CatalystStore is using an older appliance.
the Accessible column continues firmware version.
displaying the Click to enter Client
Accesskey message if its client has
password set on the HP StoreOnce
appliance.

132 Troubleshooting
B Support and other resources
This guide provides information about:
Installing the HP StoreOnce Enterprise Manager
Using Enterprise Manager with administrator-level permissions
Using Enterprise Manager with user-level permissions

Related documentation
The following document provides related information:
HP StoreOnce VSA Deployment and Configuration Guide
You can find this and other StoreOnce Backup system documents from the Manuals page of the
HP Business Support Center website:
http://www.hp.com/support/manuals

Navigate to StorageDisk Storage SystemStoreOnce/D2D/StorageWorks BackupHP


StoreOnce/B6000/D2D Backup Storage and then select your product.

HP Technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support

Before contacting HP, collect the following information:


Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions

Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates

After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.

HP websites
For additional information, see the following HP websites:
http://www.hp.com
http://www.hp.com/go/storage
http://www.hp.com/service_locator
http://www.hp.com/support/manuals
http://www.hp.com/support/downloads
http://www.hp.com/storage/whitepapers

Related documentation 133


Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
storagedocsFeedback@hp.com. All submissions become the property of HP.

134 Support and other resources


Glossary
D

D2D The previous name of the HP StoreOnce Backup Systems product line.
deduplication The feature in which only a single copy of a data block is stored on a device. Duplicate information
is removed, thereby reducing the amount of storage used by a given data block.

Gen2 Refers to HP StoreOnce 250x, 41xx, and 43xx (legacy) devices.


Gen3 multi-node Refers to HP StoreOnce B6200 and 6500 devices.
Gen3 single node Refers to HP StoreOnce 26xx, 27xx, 3100, 3520, 3540, 42xx, 44xx, 45xx, 47xx, 49xx, and
5100 devices.
group A group consists of HP StoreOnce Replication devices (target, source, and non-replicating) that
are added to Enterprise Manager and are allocated to a specific client or organization. Those
with user-level permissions can see groups to which they have been granted access. Those with
administrator-level permissions can see all groups in Enterprise Manager. Devices and users can
be added to or removed from a group, as appropriate, by an administrator.

HP StoreOnce The software described in this user guide.


Enterprise
Manager
(Enterprise
Manager)

library A system on which many tapes are stored for easy retrieval. For the HP StoreOnce Enterprise
Manager, it is a virtual library.

NAS Share A NAS (Network Attached Storage) Share is a shared folder that resides on a NAS server, and
is a network location from and to which files are transferred. For the HP StoreOnce Enterprise
Manager, it is either a NAS share or allocated space that acts as a NAS share.

135
Index
replication job statistics, 125
A configuring
activate alerts emails, 84
user (local authentication), 92 configuring the HP StoreOnce Enterprise Manager, 13
activity report contact information, 104
cartridge, 70 create group, 16
slot mapping, 67 Current Issues, 43
AD, importing a group, 20 customize
adding columns, 34
administrators, 16 Customize View, 34
groups, 16
SMTP, 22 D
users, 16 dashboard
adding a device, 13 viewing, 65
Administration data retention period
Device Information, 103 modifying, 24
Device Management, 103 data transferred
Group Management, 97, 102 report, 71
Modify Group, 93 deactivate
User Management, 91, 92 user , 92
administrator deduplication ratio
adding, 16 viewing, 82
alerts emails device
configuring, 84 add, 13
authentication mechanisms, 89 details, 41
filter, 31
B launching GUI, 33
backup, 107 remove, 103
Device Management, 13
C Devices, 31, 41
cartridge Current Issues, 47
activity report, 70 Removed Devices, 39
CatalystJobs trend view CatalystStores, 59
viewing, 72 view NAS shares, 53
CatalystStore disk usage
move, 97 CatalystStore, 61
CatalystStores NAS shares, 56
performance report, 79 viewing, 81
view details, 59 virtual library, 50
CatalystStores usage display columns, 34
viewing, 72 document
Command Line Interface, 110 related documentation, 133
batch commands, 129 documentation
change port, 110 HP website, 133
critical devices, 122 providing feedback, 134
deduplication and disk usage statistics, 123 drive
device details, 114 performance report, 77
device summary, 115
exit, 129 E
group details, 113 error log, 130
group summary, 113 export
help, 111 CatalystStore information, 60
launch, 110 history log, 105
libraries, 118 library information, 50
list commands, 112 NAS share information, 56
NAS shares, 120

136 Index
F M
Federated CatalystStore manage
move, 97 history log, 105
Federated CatalystStores removed devices, 39
performance report, 80 managing devices, 31
filter devices, 31 messages
firmware notification, 35 viewing, 63
forecasting modify
viewing, 66 group, 93
forecasting of disk space IP address, 103
viewing, 82 password, 104
polling interval, 103
G modifying
Gen2, defined, 13 data retention period, 24
Gen3, defined, 13 SMTP, 23
group move
adding, 16 CatalystStore, 97
columns to display, 34 Federated CatalystStore, 97
create, 16 library, 97
filter devices to display, 31 NAS share, 97
view summary, 31
Group Management N
create group, 16 NAS share
add to group, 93
H move, 97
help performance report, 78
obtaining, 133 remove from group, 93
History Log, 105 view details, 53
HP
technical support, 133 O
HP StoreOnce Enterprise Manager build number, 25 orphan service set, 15
HP StoreOnce Enterprise Manager version, 25 Overall Status Summary, 31

I P
importing an AD group, 20 password, 104
installing, 8 performance reports
IP address, 103 CatalystStores, 79, 80
issues drive, 77
viewing, 43 library, 75
NAS share, 78
L port, 76
launch the HP StoreOnce Enterprise Manager, 10 service set, 74
launching the device GUI, 33 viewing, 73
LDAP permissions, 12
add server, 89 polling interval, 103
modify server, 90 port
remove server, 91 performance report, 76
LDAP authentication, 89
library R
add to group, 93 related documentation, 133
move, 97 remove
performance report, 75 device, 103
remove from group, 93 group, 102
viewing, 47 user or administrator, 91
local authentication, 89 removed devices
add users, 16 manage, 39
login, 10 permanently remove, 40
error, 11 restore, 40
force, 11 removing

137
SMTP, 24 CatalystStore disk usage, 61
replication jobs CatalystStores, 59
viewing, 66 CatalystStores usage, 72
replication report current issues, 43
viewing, 66 dashboard, 65
replication summary data transferred for VTL report, 71
viewing, 83 deduplication ratio, 82
replication topology device details, 41
filtering, 37 disk usage, 81
refreshing, 38 CatalystStore, 61
saving layout, 39 NAS shares, 56
viewing, 36 virtual library, 50
viewing legend, 38 forecasting, 66
zooming in and out, 37 forecasting of disk space, 82
report group summary, 31
data transferred, 71 HP StoreOnce Enterprise Manager version, 25
reports libraries, 47
viewing, 65 messages, 63
restore NAS share, 53
database, 108 NAS shares disk usage, 56
performance reports, 73
S replication jobs, 66
service set replication summary, 83
performance report, 74 replication topology, 36
slot mapping reports and trending, 65
activity report, 67 slot mapping activity report, 67
SMTP virtual library disk usage, 50
adding, 22
modifying, 23 W
removing, 24 websites
setting up, 22 HP , 133
Subscriber's Choice, HP, 133 HP Subscriber's Choice for Business, 133
product manuals, 133
T
technical support
HP, 133
service locator website, 133
trending
viewing, 65
troubleshoot, 130

U
Un-Grouped, 102
upgrading, 9
user
add contact information, 104
add to group, 93
adding, 16
modify password, 104
remove from group, 93
User Details, 104
Change Password, 104
User Management, 16
users, adding, 16

V
viewing
cartridge activity report, 70
CatalystJobs trend, 72

138 Index

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