Lee Hengescht

PO BOX 21843, Eagan, MN 55121 (651) 757-6101 lee.hengescht@gmail.com

Objective
To obtain a senior or project management position where I can utilize my managerial experience and existing knowledge
to better company needs along with those of clients and stakeholders.

Education
Bachelor of Science Natural Resources: Resource Management & Environmental Studies: Ecological Restoration
Northland College: Ashland, WI. 9/2007 5/2011
4th Wall Stage Manager 2010 and actor/treasurer 2010 and 2011.
Vice President of the Northland College Communications Commission (NC Comm. Comm.) 2010/11.

Competencies
Successfully managed multiple branded concepts at once; Caribou Coffee, Starbucks, Einsteins Bagel Bros,
World of Wings, Freshens Fresh Food Studio, Burrito Bowl, Mein Bowl, Pizza Hut and Simply to Go.
Familiar with; TMC, ETime, SEW, FMS, SMG, SALUS, Healthtouch, Multiple POS, UFS, Catertrax, Kronos,
Microsoft Office (excel, PowerPoint, word, publisher), Outlook, Dropbox, and Adobe Photoshop
Six years of experience managing union employees. One site with roughly 200, another with roughly 50

Recent Management Experience

Sodexo serving Allina hospitals, Minneapolis, MN.
Operations Manager 2 2/2017 Current
Responsible for Labor budget, scheduling and payroll for a 99.87 FTE budget, roughly 200 union employees
Oversee all operations for the main patient service kitchen along with four other kitchens
Directly manage 4 managers and indirectly manage an additional 5 managers
Manage the production of over 1,200 meals a day for roughly 500 patients and $20,000 of daily retail sales
Work closely with Union Stewards and Labor Relation groups to maintain a solid relationship with the staff
Work closely with account GM and assume duties in his absence with a managed volume of $12 million a year

Sodexo serving Allina hospitals, Minneapolis, MN.

Operations Manager 1 3/2016 2/2017
Reported to District Manager to serve as a regional support for the Allina hospital system
Shifted support between multiple Sodexo accounts, working amongst different management teams
Balanced time between project work and filling various shift needs between patients, retail and production

Sodexo at Saint Cloud State University (SCSU) St. Cloud, MN.

Retail Manager 2 6/2014 3/2016
Responsible for 12 restaurants on the SCSU Campus, $3.2 million in sales/school year
Supervised and oversaw roughly 120 employees including seven supervisors, and 50 AFSCME LOCAL 753 union
Balanced time between office and on-site tasks/duties for all 12 locations
Managed all Labor, Food, Money, Orders and Inventories for all sites
Managed all special events and maintained a positive relationship with student organizations
Generated schedule and approved labor for all restaurants and supervisors in Etime and SEW
Hired all student and union applicants, as well as conducted reviews and corrective action
Accomplishments
Improved bottom line field contribution by over $200,000 after first year, and another $86,000 after the second
Assisted in the coordination and installation of 6 major construction and renovation projects over three weeks
 Lee Hengescht
PO BOX 21843, Eagan, MN 55121 (651) 757-6101 lee.hengescht@gmail.com
Sodexo at Abbot Northwestern (ANW) Minneapolis, MN.
Retail Manager 2/ PEI Manager 1/2013 6/2014
Managed all Labor, Food, Money and Inventories for the Phillips Eye Institute (PEI) account
Maintained a positive relationship between Sodexo and the PEI client and staff
Entered and approve labor for P&L employees through labor management
Managed hiring of all P&L applicants, as well as conduct reviews and corrective action
Managed staff (roughly 20 out of 100 SEIU) and place orders for ANW shifts worked; kemps, Bix, Pepsi, etc.
Managed Sodexo funds through UFS entry, physical cash deposits and change orders

Sodexo at the Phillips Eye Institute (PEI) Minneapolis, MN.

Driver/ Team Lead / Caterer 7/2012 1/2013
Barista/ Catering at Allina Commons & Skyway 9/2011 7/2012
Coordinated and set up caterings at the Allina Commons and PEI for events up to several hundred people
Possessed a thorough understanding and proficiency of all P&L accounts and operations
Ensured food is handled and prepared safely to all state health and company standards
Extensive cash handling, inventory and fulfilling of order needs for PEI clients and the Bistro

Relevant Environmental Experience

Sigurd Olson Environmental Institute (SOEI) Ashland, WI.
Team Lead/ Assistant Project Manager 9/2007 9/2011
Coordinated several projects each year while adhering to federal, state and county regulations and standards
Led multiple teams of roughly a dozen college students both in the office as well as in the field
Developed strong verbal and written communication skills working with various stakeholders often states away
Supervised the collection of data in the field as well as its processing and refinement for use in reports
Utilized processed data for use in generating detailed management reports, summery reports and grant writing
Assisted in establishing contract agreements and see that each is fully addressed to the clients satisfaction
Often represented the SOEI to the public, board meetings, various committees and at conferences
Mentored students and provided training for their personal growth and career advancement
Ensured that work was being done efficiently, safely and that students are comfortable with assigned workload
Utilized problem solving skills to troubleshoot unknowns in the office / field while staying adaptive to weather
Worked alongside contractors and developers with students on project sites in a safe and efficient manner

Northland College Ashland, WI.

Vice President of the NC Comm. Comm. 9/2010 5/2011
Responsible for managing the college newspaper, yearbook, art magazines and radio station
Ordered and maintained necessary equipment and software such as Adobe Photoshop, InDesign, Illustrator, etc.
Utilized problem solving and group processing skills to overcome differences of opinion and meet deadlines
Coordinated the re-branding of the NC Comm. Comm. as well as the following advertisement campaign

Accomplishments and Professional Memberships

Community Shares of Wisconsin
Awarded the Backyard Hero award for December 2015, Nominated by the Wisconsin Wetland Association
Wisconsin Wetland Association (WWA)
Awarded the IT Scholarship position for the 2012 WWA conference and granted a permanent position thereafter

Certifications
ServSafe and Food Restaurant Manager State of Minnesota
TIPS Alcohol Service Certification for Bars and Restaurants Sodexo/TIPS
Basic & Advanced Wetland Delineation University of Wisconsin La Crosse
Van, Boat and Trailer Safety Instructor Sigurd Olson Environmental Institute