MARK R. WARNER, vs vie FINANCE URBAN AFFAIRS United States Senate suocer WASHINGTON, D¢ 20510-4608 INTELLIGENCE RULES AND ADMINISTRATION ‘November 9, 2015 The Honorable Gene Dodaro Comptroller General of the United States US. Government Accountability Office 441 G Street, NW Washington, DC 20548 Dear Mr. Dodaro: For the past year, I have been examining the development and growth of contingent work and the on-demand economy, engaging with workers, CEOs of new peer-to-peer platforms and marketplaces, academics, and other experts. It has become clear to me that the federal government's definitions, data collection, and policies are still based on 20th century perceptions about work and income. In a 21st century economy, we need new and better information so we can understand the potential policy ramifications when more people, whether by personal choice or economic necessity, are making a living with no connection to a single employer, or without, access to the safety net benefits and worker protections typically provided through traditional full-time employment. ‘An April 2015 U.S. Government Accountability Office (GAO) report on contingent workers estimated anywhere from five-percent to nearly one-third of U.S. workers are involved in some form of temporary, contract, or other forms of non-standard work arrangements. The evolution of digital marketplaces and tools to help connect individuals to specific work opportunities, and to help connect consumers with individual providers are also spurring growth in the gig economy. We know that millions of Americans are participating in this dynamic new economy. However, little is known about what challenges individuals may face in navigating on-demand ‘work opportunities, what skills and credentials are needed by businesses looking for flexible workers, or how independent workers can pursue needed education and credentials to develop and market their skills. While the federal government offers a number of education, training, and small business programs that may provide assistance for independent workers, little is known about how federal tools and resources could be used to support workers in the emerging gig, economy. Specifically, I am asking GAO to explore the following questions: 1. What types of workers and businesses are actively participating in the gig economy and what types of skills and credentials are these businesses looking for in flexible workers? 2. What challenges do workers face in navigating employment and training opportunities and obtaining the skills and credentials that may be needed to be successful in the gig economy?3. To what extent do federal workforce and education programs provide r that can help workers in the gig economy navigate employment and training opportunities and acquire necessary skills and credentials? 4. To what extent do federal workforce and education programs work with private intermediaries to help workers connect to federal resources and tools? ‘Thank you for your assistance in addressing this request. If you have any questions or concerns, please contact Marvin Figueroa at Marvin_Figueroa@warner senate gov or (202) 224- 2023. Sincerel Mok. © Nney Mark R. Warmer United States Senator