STRATEGIC WORKFORCE PLANNING & RESOURCING

DEVELOPING A STRATEGIC WORKFORCE PLAN

TH
13 14TH DECEMBER, 2017.PARK ROYAL HOTEL KUALA LUMPUR. MALAYSIA

WORKSHOP OVERVIEW:

Workforce planning is very much under-valued and misunderstood by the average business. Senior executives take it for granted that the business will
have the right people, in the right jobs, with the right skills at the right time in the right numbers. Getting any of that wrong costs the business a lot of
money and disrupts business continuity.

Have you ever had vacancies in key roles you cannot fill? Even been caught off-guard with not enough labor, or too many people when demand has
dropped? How about paying people who lack the skills for the job they are doing? All these scenarios are typical of poor workforce planning. All can be
avoided.

This course focuses not on theory, but on practical, real-life, proven workforce planning strategies and practices. You will take away knowledge but also
models and templates that you can begin applying in your business immediately. Tools that will help you diagnose likely future issues and deal with them
before they actually become real issues is a key part of the learning.

This course is designed to help you master the art of workforce planning so that your company's biggest investment (or biggest expense if you get
things wrong!) which is your workforce, is lean, productive and ready to add value.

THIS COURSE WILL FEATURE:

DISCOVER how to diagnose future workforce needs

IDENTIFY the right skills and knowledge to equip your workforce ahead of time
LEARN ways to deal with unexpected vacancies and sudden labor over-supply
WALK away with many models and templates that will work for you and your business
KNOW how to win senior management support for workforce planning activities
GAIN information about how to maximize workforce flexibility for strategic skill deployment
SEE how job-design and career path management support workforce planning strategies

Recent surveys suggest that well over half of todays organizations are planning to plan. That is, they know they want to begin a Workforce Planning process but
dont know where to begin or what the expected outcome should be. This program offers a structured program that provides a synthesis of best practices and research
along with a model to guide step by step workforce planning activities.

WORKFORCE PLANNING ENABLES YOU TO GET THE RIGHT WORKFORCE IN THE RIGHT PLACE, AT THE RIGHT TIME,
WITH THE RIGHT SKILLS AND AT THE RIGHT PRICE.

For Registration Kindly contact: Tel: +60 3 2027 4751 Fax: +60 3 7865 1533 Email: waseem@mawaevents.com
 STRATEGIC WORKFORCE PLANNING & RESOURCING
DEVELOPING A STRATEGIC WORKFORCE PLAN

TRAINING METHODOLOGY

This dynamic program is designed to be highly practical, participative and interactive. The focus is on real learning for real workplaces to solve your
business challenges. You will engage in a range of learning experiences including:

Full group discussion

Sharing of experiences and opinions
Small group activities and challenges
Individual self-assessments
Case study analysis and discussion
Facilitator lecture and demonstration
Pair work

WHO SHOULD ATTEND?

S Supervisors, managers, directors, project managers at all levels in broad management roles in:

Human Resource Management

Recruitment and Selection
Learning and Development
Workforce Planning
Training and Development
Operational and Strategic HR
Personnel Management
Corporate Services
Career Development
Leadership and Management
Capability Development
Change Management
Employee/ Personnel Relations
Coaching and Mentoring
Organizational Change
Plus Line Managers in ANY role (Finance, IT, Sales, MarketingANYTHING) who deal with people management

BENEFITS OF ATTENDING

Better preparedness for business contingencies

Improved ability to adapt to a volatile economy and shorter product cycles
The ability to define future workforce gaps and present solutions for those gaps
Measurable action plans that can be incorporated into a human capital operating plan
Understanding of labor trends impacting the workforce including the effects of retirement, skills gaps, etc.
Develop your own organisational workforce plan for discussion on your return to work
Enhance your analytical skills, enabling you to undertake planning, forecasting and gap analysis

REGISTER NOW TO AVOID ANY DISAPPOINTMENTS LATER!!

For Registration Kindly contact: Tel: +60 3 2027 4751 Fax: +60 3 7865 1533 Email: waseem@mawaevents.com
 STRATEGIC WORKFORCE PLANNING & RESOURCING
DEVELOPING A STRATEGIC WORKFORCE PLAN
COURSE CONTENTS
Section 1: The Business Case for Workforce Planning: What is it,
Why is it important?
What is workforce planning?
Why is workforce planning important, what issues does it
address?
Workforce planning versus strategic planning and budgeting
The business case for workforce planning
Skills needed to perform workforce planning
Workforce planning as a core competency or Center of
Excellence (COE)
Section 2: Workforce Planning Framework and Analytic Model
The impact on productivity, costs and performance
Building tools to manage the largest business cost: The
Workforce
Linking business strategy to workforce strategy
Organizational partners for workforce planning
Workforce planning methods and process
Requirements for workforce planning: Data, tools and people
Best Practices: The Center of Excellence (COE) in action
Overcoming challenges and obstacles that cause failure
Section 3: Workforce Scenario Forecasting and Modeling
Fundamentals of scenario forecasting and modeling
High level scenario forecasting
Case Study: Vision of the future workforce
Quantitative versus qualitative forecasting methods
In-depth scenario forecasting
Case Study: Workforce job design
Finding and using the right metrics: Key performance indicators
(KPIs)
Digital organization chart: Calculate and model certain key
metrics
Hands on Exercise: Scenario forecasting and modeling
Advanced workforce analysis calculator: Workforce ROI
Calculator
Section 4: Workforce Demand Forecasting (micro and macro)
About workforce demand forecasting
Demand forecasting methods, processes and tools
Data and metric requirements
Linking workforce demand to key business outcomes
Forecasting talent and skills needed in the future
Micro demand forecasting: Critical job families
Critical skills versus critical jobs and critical people
Tools for success in forecasting job roles and families
Recruiting Prediction Model
Hands on Exercise: Demand forecasting critical job families
Macro demand forecasting: Business unit and enterprise level
Asking the right questions: Triangulating on reality with multiple
forecasting tools
Our Strategic Workforce Planning Workshop is interactive and presented
in a relaxed learning environment. We use a variety of teaching tools
including real life scenarios and case studies, individual exercises, and
group discussions. Participants receive a concise program workbook
where they can add notes and tips shared throughout the program, and
provides techniques and exercises that participants can apply in their own
organisation.
To register or further information:
Tel: +60 3 20274751 Fax: +60 3 7865 1533
Section 5: Workforce Supply Forecasting: Internal and
External)
About workforce supply forecasting
Data and metric requirements
Internal supply forecasting: Job family, business unit and
enterprise supply
Assessing internal talent: Using historical data to identify
trends
Tools for forecasting internal supply
Increases to workforce supply: Hiring, contingent labor,
training and mobility
Decreases to workforce supply: Turnover, retirement,
mobility, restructuring
Retirement Prediction Model
Hands on Exercise: Forecasting internal supply
External supply forecasting: Market, geographic and
systemic supply
Using external data sources to spot trends, issues and
opportunities
Talent arbitrage: Buy low sell high (geography, cost,
education and productivity)
Hands on Exercise: Forecasting external supply
Section 6: The Workforce Demand vs. Supply Gap
Understanding demand (workforce needs) versus supply
(workforce available)
Overcoming missing or incomplete data
Hands on Exercise: Calculating the demand vs. supply gap
Linking workforce planning to strategic and operational
planning (budget)
Career paths, calculating the ROI and long term cost
Quantification of workforce planning business impact and
financial ROI
Projecting future workforce costs, savings and their impact
Case Study: Controlling total cost of workforce: General
Products Corp
Section 7: Developing the Workforce Planning Strategy
Linking workforce planning with analytics to find root
causes
Putting key performance indicators (KPIs) to work
Workforce impact levers, policies, practices and tools to
change the workforce
Recipes for success: Building a workforce planning strategy
and plan
Building accountability: KPIs and manager workforce
accountability
Section 8: Implementing Workforce Planning
Using workforce planning to drive the business
Communicating the strategy, telling a story with data and
visuals
Case Study: Workforce planning and the aging workforce:
Health link healthcare
Change management and communication: Working with
HR, Finance, IT and top management
Getting top management support and linking to top
business priorities
Case Study: Workforce planning success story
Email: waseem@mawaevents.com web: www.mawaevents.com
 STRATEGIC WORKFORCE PLANNING & RESOURCING
DEVELOPING A STRATEGIC WORKFORCE PLAN

COURSE FACILITATOR: RON PALMER

Ron Palmer is a Managing Director and prior to consulting held several Executive General Management, Human Resources Management, Industrial
Relations and Project Management roles across several different industry sectors. His 30 years of Management experience includes working in senior
HR positions for Multinational Icons such as ICI, ARCO and Rio Tinto. He has worked and lived in Australia, USA, UK and Saudi Arabia.

Ron has spoken at Conferences in USA, Australia, Indonesia, Vietnam, Malaysia, Singapore, Sri Lanka, Pakistan and Korea on Talent Management and
Performance Management practices and has written several thought provoking publications on HR subjects. A Certified Member of the Australian
Human Resources Institute (AHRI) and has won an AHRI Excellence Award. He also co-authored a book, Developing Motivational Performance
Reviews in 2000, with Ken Gray. Known as one of Asia Pacific's leading Human Resources Analysts, Ron can be relied upon to develop Human
Resources Management Strategies that will challenge traditions and optimize business outcomes.

Ron has assisted more than 50 organizations to develop new Performance Review Systems. He has assisted more than 100 organizations review and
improved their L&D Systems. He also assists Coal Mining Industry Service Providers, and other small to medium sized businesses, become more
successful by assisting them with their growth and business strategies.

The training and assessment is designed to enable learners to:

Understand the importance of workforce

planning and the benefits to the business, the organisation and its goals
Understand the steps in the workforce planning process WORKSHOP SCHEDULE
Apply simple statistical and research methods for workforce analysis and identify the links
08:30
between business demand forecasts and workforce supply needs Registration & Coffee
09:00
Understand their labour market context
Morning Session Begins
Explore how workforce planning could work in their organisation 10:30 10:50
Morning Refreshments &
Identify the links between workforce planning and other HR strategies, tools and technologies
Networking Break
(e.g. talent management strategies, recruitment, retention, etc.) 13:00
Networking Luncheon
Plan the identification and collation of workforce planning data for their organisation
14:00
Prepare to successfully complete the knowledge and skill requirements to have their Afternoon Session Begins
15:30 15:50
workforce planning competence recognised and rewarded with QALL credit through
Afternoon Refreshments &
completion of the workforce planning workbook Networking Break
17:00
Course concludes

NOW TO AVOID ANY DISAPPOINTMENTS!!!!

TO REGISTER OR FURTHER INFORMATION:

TEL: +60 3 20274751 FAX: +60 3 7865 1533 EMAIL: WASEEM@MAWAEVENTS.COM WEB: WWW.MAWAEVENTS.COM
 REGISTRATION FORM

STRATEGIC WORKFORCE PLANNING & RESOURCING

Developing a Strategic Workforce Plan

13TH 14TH DECEMBER, 2017. PARK ROYAL HOTEL KUALA LUMPUR. MALAYSIA MAWA EVENTS SDN BHD
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