INTERESTED PARTIES

Customers
EMPLOYEE

HAJAR
Employee family
Clearing Agents
Suppliers

Bank
 DOC.NO :
Need & Expectation REV.NO :
DATE :
Department : Quality

Sl.No. Interested Parties Needs Expetation Current Leavel

Satisfy The Needs

4
On Given Time
1 Customer Material should be
appropriate as per 4
the Requirment
Salary according to
2
their education

Over time 3
2 Employees

Salary on time 5
 current leavel

Current
Sl No
leavel
Not
1
identified

Identified
2 but no action
taken

Action not
3 implimented
effectively

4 Satisfied

5 Delight
 Internal & external Issues

Internal /
Sl.No. Issues
External

1 internal LACK OF AWAIRNESS

2 INRERNAL EMPLOYEES QUITING JOB WITHOUT ANY PRIOR INFORMATION

3 INTERNAL EMPLOYEES TAKING LONG LEAVE

4 INTERNAL STAFF SHORTAGE

5 EXTERNAL TENDER ISSUES

6 EXTERNAL COMPETETOTRS IN THE MARKET

7 EXTERNAL SUPPLIERS SUDDNLY CHANGING THE PRICE OF THE ITEM

8 EXTERNAL GOVERNMENT RULE CHANGING

 RISK ASSESSMENT REG
Process :

Entry level RPN1

Risk Analysis
Si.No Risk Identified Consequences

O1 C1 O1 X C1

SAPPLY OF MATERIAL WILL BE 3 4

DELAYED

PROJECT WILL BE DELAYED 3 4

COUSTOMER WILL BE 3 5
STAFF SHORTAGE DISSATISFIED

ORDER LOSE 3 5

DIP IN SALES 3 5
 Occurrence (Risk) Rating
So far not occurred 1

In New projects some time possible 2

In all projects possibility is there 3

Already multiple times occurred 4

In all types of projects faced the 5

difficulty
ASSESSMENT REGISTER

Residual risk RPN2 Risk

Analysis A: Acceptable
Controls Available / Mitigation program M: Moderate
NA : Not acceptable
O2 C2 O2 X C2

OVERTIME 3 4

RECRUTE MORE PEOPLE 2 3

3 5
NOT ACCEPTABLE RISK

3 5

3 5
 Consequence Rating
Nil or no consequence 1

Tolerable financial consequence 2

Financial trouble and planning collapse 3

Operational and competency (feasibility) problems 4

Organization image and large scale finance related 5

business problems
 Action Plan
Target date

Motivating the staff by

giving Incentives

Giving memos to the

staff

9-Sep-17

30-Mar-17

30-Mar-17

30-Mar-17
30-Mar-17

30-Mar-17
Criteria for Risk analysis:

Occurrence (Risk) Rating

So far not occurred 1
SOME TIMES OCCURRED 2

MANY TIME OCCURRED 3

ALWAYS OCCURING 4

In all types of projects faced the difficulty 5

Acceptability conditions:

1. If O <=2, C<=2, If RPN 2 is less than or equal to 4 LOW - Acceptable

2. If O=3 or 3<= C < =4 RPN 2 is 5-9 Medium Moderate if control measures further strengt
3. If O>=4 or C>=4 RPN2 is 10 to 25 High Not acceptable & a definite control measure for m

Risk Matrix:

Legend:
 Consequence Rating
Nil or no consequence 1
Tolerable financial consequence 2

Financial trouble and planning collapse 3

Operational and competency (feasibility) 4

problems
Organization image and large scale finance 5
related business problems

LOW - Acceptable
oderate if control measures further strengthened, then acceptable
cceptable & a definite control measure for mitigation of the risk is required.

5
4
Occurrence

3
2
1
0 1 2
Consequence
 3 4 5
Consequence
 * NEW COMPATITORS
* GOVERNMENT RULES
CHANGING
*PRICE INCREASE BY THE
MANUFACTURER
*OIL PRICE

THREADS

OPPERTUNITIES

* EXPLORING NEW CUSTOMERS

*FAST DECISION MAKING
*DELIGHT OF CUSTOMERA
*EMPLOYEES
*OWNERS ATTITUDE
*ETHICAL BUSINESS
*GOOD PRINCIPLES

WEAKNES

* LESS NUMBER OF EMPLOYEES

*POOR MARKETING
*NOT FOCUSED TOWARDS THE TARGET
*LACK OF QUALIFIED ENGINEERS
* OFFICE LOCATION
* LACK OF TESTING EQUIPMENT