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THIS TOOLKIT BELONGS TO

Connect Level

&

Evolve Empower

WORK SKILLS MENTORING TOOLKIT

Mentor Together, 2016. All rights reserved. Mentor Together, 2016. All rights reserved.
RELATIONSHIP STAGES RELATIONSHIP STAGES

The mentoring relationship is a special journey comprised of 4 stages: Empower


1. Connect
2. Level Mentors and mentees share those facets of their lives and personalities that they would like
3. Empower to empower through the mentoring. Mentors and mentees practice and apply different life skills
4. Evolve that can help them achieve their goals.

Connect
Mentor and the mentee establish trust, consistency and reliability in the relationship.
By the end of this stage, mentors and mentees must be comfortable around each other.

Evolve
As the relationship progresses, mentors and mentees reflect on their learnings and prepare for
the next stage of their mentorship journey.

Level
Mentors and mentees establish a mutual or two-way relationship, where each contributes
to the relationship and learns from it.

Mentor Together, 2016. All rights reserved. Mentor Together, 2016. All rights reserved.
WORK SKILLS

Self Esteem
Here are 18 work skills that we will practice in our mentorship. What are work skills? Decision Making
An evaluation of our self and our
These are the skills which young people need to build to increase their employability Process of selecting a belief or course
attitude towards ourself.
and achieve their career and personal goals. of action, among several possibilities.

Empathy
Non-Verbal Communication Self-Awareness Problem Solving Ability to identify and understand
The art of using body language to An assessment of ourself across many Gathering information and using other peoples emotions by looking
communicate a message effectively. different things, like our rights, our various techniques in an orderly at things from their perspective.
values and emotions. manner to solve complex issues.

Verbal Communication Giving Feedback


The art of using words or speech to The process of communicating with
Critical Thinking Skills
Co-operation and Teamwork
communicate a message effectively. Ability to analyze a variety of
someone with a view to changing or Working co-operatively with a
information towards guiding
encouraging their behaviour or actions. group of people to achieve a goal.
belief and action.

Negotiation
A method by which people settle
Time Management
differences through a process of Assertiveness
The process of planning and managing
compromise or agreement. Standing up for your own or others
time spent in different activities. Networking
rights confidently, without being Interacting with others to exchange
aggressive or passive. information and develop professional
or social contacts.

Motivation Influencing Goal Setting


Being internally driven to Influence is the skill of being able to Setting goals for our personal, Managing Feelings and Emotions
achieve ones goals without have an effect on the behaviour academic or career paths and Being able to recognize our feelings
any external rewards. of someone else. creating plans to achieve them. and managing them better.

Mentor Together, 2016. All rights reserved. Mentor Together, 2016. All rights reserved.
Index

Session 1
Deserted Island 01

Session 2
Snakes, Ladders and Bricks 03

Session 3
The Other View 05

Session 4
A Companys Telescope 07

Session 5
My Own Telescope 09

Session 6
Present Yourself 11
Connect Session 7
13
Tic Tac Toe
Mentor and the mentee establish
trust, consistency and reliability in Session 8
A Seedling to a Plant 15
the relationship. By the end of this
stage, mentors and mentees must Session 9
be comfortable around each other. Get, Set, Go 17

Mentor Together, 2016. All rights reserved. Mentor Together, 2016. All rights reserved.
Verbal
02
Communication
Connect Session 1 Connect Session 1

Deserted Island! Look at the icons given below. Each icon represents a hobby/interest/special activity. Now each
partner should select a symbol for themselves (say a star or a flag) and place it against the
Objective hobby/interest/special activity that they either engage in regularly or would like to do so. Incase
SKILLS
Mentor and mentee do a fun activity to get to know there are no similarities, then write down your hobby/interest/special activity in the lines
each other and to surface common interests. given below.

Time required
1 hour

Materials
Pen, loose sheet from journal

NATURE & SCENERY GAMING WATCHING MOVIE PLAYING SPORTS

1 Greet your partner and get to know them! Today marks the beginning of a new journey for you both
- a journey where you will build a relationship and learn a set of skills valuable for your future.

2 In this session, we have proposed two activities which we feel will help break the ice between both
of you. MUSIC & DANCE CHESS READING TRAVELLING

3 Lets start with the first activity! Read the instructions given in the box below.

It is the year 2070. The country is in a lot of trouble! The government has asked you to leave your
home and instead settle on an island. You will not be allowed to come back to land for at least 10
years. This island has all the bare necessities - food, housing, clothing etc. Hence, while packing
your belongings, you do not have to worry about the same. However, the government has
restricted the number of items each person can carry to just 3. Think about what are the 3 things PHOTOGRAPHY FOODIE WRITING ARTS & CRAFT
you are likely to carry in such a situation. These might be things you might not currently possess
but aim to. Also mention, why each thing is special to you!

5 Did you have anything in common - a skill/hobby/special activity which you both regularly engage
in or are interested in learning? Do you think you can use the mentorship to either practice/learn
4 Did you have fun doing the above activity? Lets try another one! Read the instructions given in the
these? Discuss with your partner how both of you can benefit from each other!
box overleaf to know how to do the activity.

01

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04
Verbal
Communication
Connect Session 2 Connect Session 2

Snakes, Ladders and Bricks


Got a job
Objective
SKILLS 20 yrs
Mentor and mentee exchange their life stories to Got a car
build trust with each other. Started Topped
Kindergarden my exams 16 yrs
Non-Verbal Learned
Time required 6 yrs 14 yrs
Communication Moved cycling
1 hour back to Baby My new
Mumbai Sister 5 yrs pet dog
16 yrs
Materials Born Moved 8 yrs
1994 to Delhi 4 yrs Started
Coloured pens, loose sheets (1 per person) 4 yrs
college
India 2 yrs
Suffered
from
chicken
pox 8 yrs

13 yrs
My best
15 yrs
friend
moved Sister went
1 In todays session, your partner and you are Bricks take you along the journey - you can to a hostel
to Pune
going to learn more things about each other. use them to mention birthdays, age and other Ladder
events which are neither ladders or 13 yrs
2 Your journey till today has been made up of snakes etc. Brick My dog,
a series of events - some must have brought Bruno
happiness, some must have caused sorrow 5 A sample Snakes, Ladders & Bricks map has died
Snake
and some must have changed your been made on the reverse of this sheet. Use
perspective of looking at the world. Share the sheets provided in your journal to make
this journey with your partner by playing a your own map.
familiar game but in a new way!
6 Once you are done, share it with your partner.
RELOOKING LIFE SKILLS
3 Snakes, Ladders & Bricks is a game that can Show respect to your partner by paying
help you share your life story with your complete attention to him/her when they are Why do you think verbal communication is marked as a skill here? The objective of this session is to
partner and get to know his/her life story. sharing their story. Be understanding and facilitate trust between your partner and you through the process of sharing. Keeping this in mind,
supportive of the fact that some events might discuss with your partner how verbal communication might contribute to achieving this session
4 In the card overleaf, you can see a sample be difficult to share. objective. Would this session be successful if one partner did not share much ? Why/why not?
Snakes, Ladders & Bricks game. Snakes
represent low points in your life. It could also What are some of the questions you can ask that can help you gather a deeper understanding of a
stand for people and circumstances which situation that your partner shared with you? For example, if your partner has shared an event that
have affected you negatively. Ladder stands interested you and you want to know more about it, what are some ways you can pose a question?
for the high points in your life - they could be
achievements, events you are proud of, Why do you think nonverbal communication is marked as a skill here? What would be the impact of
people who have affected you positively. this session if either partner was distracted during the course of this session ?( for example, if one
of the partners was looking at his phone, looking around etc.)

03
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Self-
Awareness 06
Connect Session 3 Connect Session 3

The Other View 7 You probably picture a person with a negative


emotion on his/her face. Below is an angry
9 Would you behave differently, now that you
understand the other persons perspective?
face on the card. You can choose to name the
Objective 10 What would you have done or said differently?
SKILLS person or let him/her remain anonymous.
Mentor and mentee learn about empathy How could you have helped the other person
out? Think through this and then share it with
and apply the skill of empathy to get an
Can you try thinking of reasons which might your partner.
alternative perspective of a situation.
8 have caused this person to behave the way
they did in this particular situation? What
Time required
Empathy would have been their justification for their
1.5 hours
action? Write these points next to the face
Materials given below.
Pen, loose sheets (1 per person)

1 Look at the image below. Can you guess what 3 What do you think was the point of the game?
it is? Try not looking at the answer. The point of the game was to show that there
are different ways of looking at things. This is
known as perspective. Perspective helps you
see someone elses point of view on any
situation. Understanding someone elses point
of view helps you build the skill of empathy.

4 Empathy refers to our ability to identify and


understand other peoples emotions by
looking at things from their perspective.
It is a necessary and a very important skill for
both personal and professional life.

5 Do you remember the Snakes, Ladders &


Bricks game? Pick out one instance from
RELOOKING LIFE SKILLS
2 This is a top view of a chair! Spot any three the game which you categorized as a
objects in your surrounding and draw them Snake event. Why do you think self - awareness is marked as a skill here? What did you learn about yourself as a
person through this activity? Do you think you should be aware of multiple perspectives on a
from a different angle - it could be from the
6 Identify a Snake event which was negative matter? How would that help you?
top, from the bottom, from the side etc. Once
because of a person who contributed to the
you are done, show it to your partner. Try occurrence of the event. Alternatively, you Why do you think empathy is marked as a skill here? We have already discussed the concept of
guessing each others drawings. can also pick a person who you associate empathy and applied the same during the course of the session. Were there situations where you
with the Snake icon. found it difficult to empathise? What were these situations? Share with your partner.

05
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Critical
Thinking 08
Connect Session 4 Connect Session 4

A Companys Telescope of shopping online. They created an online


platform which was easy to use and hassle
8 With the help of your partner, try and analyze
whether Amazon, Flipkarts international
free, making them Indias first successful counterpart has successfully used their vision
Objective
SKILLS ecommerce platform. With technology in statement in guiding their decisions and
To introduce the concept of vision and to
place, they expanded their services from implementing various strategies. Amazons
understand its importance.
providing just books, to many other products. vision statement is - Our vision is to be earth's
They also incorporated the concept of using most customer centric company; to build a
Time required
an online wallet, reducing the hassles of cash place where people can come to find and
1 hour
on delivery. By doing this, they have literally discover anything they might want to buy
Materials brought a store to a customers fingertips! At online. Look through their website and read
Coloured pens, loose sheets (1 per person) every point, Flipkart has kept their vision in their growth story (a simple google search
mind while taking decisions. would suffice) and identify with your partner,
what are the different things Amazon has done
7 Thus vision statement keep you on track and which aligns with their vision statement.
keep you motivated while you are in pursuit
of your vision.

1 Do you know what a vision is? In this session 5 A vision is an ability to think or plan about the
and the next, we are going to understand the future with imagination or wisdom. A vision
term vision and its importance. We are going statement for an organization is thus an
to do so by first understanding vision from an aspirational description of what an
organizations perspective and then from a organization would like to achieve or
personal viewpoint. Lets begin! accomplish in the future. It serves as a clear
guide for choosing current and future courses
2 Have you heard of Flipkart? Flipkart is a 7 of action. Thus, in a way, a vision statement
year old Indian company which deals in can be described as a telescope which lets us
e-commerce. Started as a humble online see further into the future.
retailer of only books, Flipkart has grown to
include all forms of products in its platform 6 How has Flipkart used this vision to keep
including footwear, furniture, mobiles and themselves on track? By deciding to be Indias
accessories, fashion wear and many more. largest e-commerce portal, Flipkart started off
by understanding what stops a customer from
3 Sachin Bansal and Binni Bansal, the founders shopping online. Through market research they
had articulated a vision for their company 7 understood that bad customer experience was
years back. Their vision was to make Flipkart, one of the biggest problems that the
Indias largest e-commerce platform enabled customers were facing. Hence, they looked
RELOOKING LIFE SKILLS
through technology. into how best they could service their
customers and give them the best experience Why do you think critical thinking has been marked as a skill here? In which part of the session did
4 Lets understand this a little better. you use critical thinking? How do you know so? Discuss with your partner.
07

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Critical
Thinking 10
Connect Session 5 Connect Session 5

What matters in your life the most? Why?


My Own Telescope Set aside money for a moment, what do you want from your career?
What are some experiences that you would like to have - say traveling different countries, becoming
Objective a speaker, writing a book etc.?
SKILLS
Mentor and mentee design their vision statements What would bring joy and happiness to your life?
and facilitate increased trust between each other What qualities would you like to have?
through the process of sharing their What would be some issues you care about and would want to work for?
vision statements. What would your relationships be like?
What would your ideal day look like?
Time required Where would you be living and how so? What would your room look like?
1 hour What would be your prized possessions?
What is the kind of legacy that you would like to leave behind ? (Note to the mentor: Please explain
Materials
Self- the importance of the word legacy to your partner by giving examples of famous people like
Access to drive, 2 loose sheets of paper, pen
Awareness Sachin Tendulkar etc.)

TRAVELLING
1 In the last session, we understood vision from Next, we are going to consider a set of EXPERIENCES INTEGRITY EQUALITY

an organizations perspective. In todays prompts that will help you refine the
session, we will understand vision from a same vision.
personal viewpoint.
4 Access the video labeled as Video 1 in
Sameera
2 A personal vision statement is simply a the drive. The drive link is
description of your best possible life. Your http://tinyurl.com/mt-wbm-resources.
CERTIFIED
best possible life includes the kind of person PASTRY CHEF
that you want to be, the things you would like 5 While watching the video, follow the lead of CHIEF FINANCIAL
to accomplish, the values that you would like the speaker and draw a vision for yourself. OFFICER
to inculcate and the experiences that you Close your eyes and imagine. Take stock of
would like to be a part of. It asks you to look where you are now. Imagine yourself 10 years
7 Use this drawing as a source of motivation. Place it somewhere where you can see it everyday, so
into the future and think of what are the from now and where you want to be. Use the that it reminds you of what you believe you can achieve. You will discuss this vision the next time
various things that should happen to make loose sheets provided in the toolkit to draw with your partner.
you feel like the life you are leading is the this picture - both of who you are now and
best possible life. who you want to be, exactly like how it is
shown in the video. RELOOKING LIFE SKILLS

3 We are going to write our vision statements in Why do you think self-awareness is marked as a skill here? Through the process of designing your
this session and also draw it out! We are 6 Now, make your vision specific. Use the vision statement, did you become more aware and have a clearer idea of what you wanted in your
going to use a two step process to do so. prompts listed below to refine this vision. life? How does that make you feel? Discuss with your partner.
First, we are going to watch a video in which, You can do this by writing down statements,
Why do you think critical thinking is marked as a skill here? In which parts of the session did you
the speaker will provide you with cues and words, or drawing extra features on your
use critical thinking? Why do you think so?
questions to help you formulate your vision. initial drawing. 09

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Verbal
Communication 12
Connect Session 6 Connect Session 6

Present Yourself!
Speaking (Verbal) Listening (Verbal)
Objective
Mentor and mentee share their visions with each SKILLS
other in the form of a speech and through this Think before you speak. Be prepared. Take notes.
process, strengthen their bond with each other. Write down what you need to speak
Non-Verbal on paper. Think about the message Confirm that you have understood
Time required
Communication you want to communicate. the intended message by using the
2 hours (Note: This session will take place in 2 parts.
One partner speaks in one session and the other techniques of paraphrasing and
partner speaks in the next session. As a suggestion, Be clear. Use simple words. Instead reflection. Reflection questions are
it would be advisable to let the mentor do the first session) of long sentences, use simple, framed as If I understood correctly,

Materials clear, sentences. you said...

The vision drawing from the previous session, pen, Motivation


loose sheet of paper (1 per person), envelopes (2 numbers) Pace yourself. Divide your speech
into parts. Keep a time limit per part.
Place little notes or headers at points
you need to stress upon.

1 In the last session, you dreamed and imagined 4 Once your partner is done speaking,
your future self and drew it out for yourself. mention two things that you think went well in Speaking (Non-Verbal) Listening (Non-Verbal)
Now you need to share this vision with your the speech and and two things that could have
partner. How will you communicate your been better. You can use the instructions Maintain eye-contact. Maintain eye contact.
vision effectively to someone else? given overleaf to help formulate
your comments. Practice open body language. Do not Mirror the speaker. If the speaker
2 Communication is an art. Communicating fold your arms across your chest - that smiles, smile back.
involves both speaking and listening. It 5 Your vision can be a source of motivation for is defensive. Keep your arms open.
involves verbal and non-verbal you. Fold it carefully and place it inside an Use body language to show that
communication. Your body language envelope. Write down your home address and Maintain a neutral or a positive tone. you have understood - like nodding
matters just as much the words that you use. a date when you want to read it again your head.
(preferably at the end of the mentorship Smile - no one likes an angry speaker!
3 Use the instructions overleaf to prepare a period). Hand this to your partner. Each person
speech about your final vision. Remember should mail this letter to their partner so that it
to write about who you are now and who reaches by the date they expect it.
you aspire to be. Present this to your partner.
The person listening must use the same
instructions given overleaf to practice being RELOOKING LIFE SKILLS

a good listener. In this session, you learned some specific cues of verbal and nonverbal communication. Discuss
with your partner, a situation, where you can use these new tips and techniques and how it might
be beneficial to you.
11

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14
Critical
Thinking
Connect Session 7 Connect Session 7
6 There is a big difference between a discussion and an argument. In the table
given below, the differences between the two are mentioned:
Tic Tac Toe
Argument Discussion
Objective
SKILLS
Mentor and mentee use the tips and techniques It is usually a disagreement, coming This is usually a conversation.
given in the session to present their opinions and out of a conflict.
the process of doing so will increase their Verbal Each person expresses his/her views,
knowledge of each other. Communication Each person has their own opinion but also tries to understand the
and thinks that only their opinion perspective of the other person,
Time required is correct. knowing that there is no one
2 hours correct answer.
There usually is one winner and
Materials one loser. There are no winners or losers. Parties
2 different coloured pens may arrive at a consensus where they
People speak in emotional tones of
agree to some points that the other
anger or hurt and the environment
person has made.
is hostile.
Emotions are kept neutral and the
1 Look at the sheet on the side. Play this fun can look at the template given in the card environment is amicable.
game with your partner. Put a tick in all the overleaf to learn how to design your opinion.
boxes which have statements you agree with. You can write these down on a sheet of paper
Put a cross in the boxes which have before you start sharing. TEMPLATE FOR CONSTRUCTING YOUR OPINION
statements that you do not agree with.
Each partner selects one pen colour and What is your opinion on the given subject matter?
Uniforms Capital A husband You can either choose to agree or disagree. You can begin your discussion by saying I agree/
sticks to using only that colour.
should be punishment should not be disagree with the given statement
banned in should be a homemaker
2 This is a fun way to find out what you and
schools and mandated. What is your reason for this choice?
your partner agree or disagree on. colleges. This is where you talk about why you are agreeing/disagreeing to the statement. In order to make
your point more convincing, give examples of what has already happened and what may happen in
3 Use a statement where you disagree to case a certain choice is followed/not followed.
Reservations Movies/Ads are
have a healthy discussion with your partner. Sachin
and Quotas not responsible
Tendulkar Are there going to be long term implications of this?
Understand their point of view on in the education for peoples Talk about what would be the negative/positive implication if the statement is carried out/
this statement. is the best
sector should mindset executed. In this part, use your critical thinking skill and think outside the ordinary and try
batsman
be there for regarding the connecting your subject to other subjects.
in the world!
4 Remember, everyone is entitled to their own certain castes. importance
opinion and it is okay to disagree as long as of fair skin.
we voice our opinions properly. Discussions RELOOKING LIFE SKILLS
are healthy ways of gathering knowledge. We should LGBT rights should It is okay to ask
limit the be supported for dowry if Why do you think verbal communication is marked as a skill in this session? In what situations will
number of you be able to use the tips and techniques that have been marked in this session. Discuss such a
and Section 377 you are from
5 Turn this card over to learn more about the situation with your partner.
foreigners of the Indian Penal a community
difference between discussions and
working in Code should that believes
arguments before you start. After that, you Why do you think critical thinking has been marked as a skill here? In which parts of the session did
India. be banned. in it.
you use critical thinking?

Mentor Together, 2016. All rights reserved. 13


Mentor Together, 2016. All rights reserved.
Self-
Awareness
Connect Session 8 Connect Session 8
16

A Seedling to a Plant
Seed You
Objective
SKILLS
Mentor shares his/her career story with the help of Water What inspired you to take this career
some prompts to facilitate the mentees greater line? These could be activities that you
understanding of the preparations required participated in as a child, events that
for a career. you were interested in.

Time required Sun Who were your role models in this


1.5 hours journey? Who were people whose
career was a source of motivation for you?
Materials
Pen Motivation
Clouds Obstacles that you faced and how you
battled them - health, financial conditions,
lack of certainty in selecting colleges etc.

Stem How you charted your path? (deciding


colleges, deciding the organization that
1 Everything has a life cycle. Including a tree. you want to work for).
A plant starts as a seed, and through proper
care like getting adequate sunlight and water, Branches Skills youve had, projects youve
it prospers and grows. undertaken, places you have visited as a
part of your work...If you have diverged
2 Ask your mentor to share his career life cycle. from your career- mention the same and
the motivation behind it.
3 The mentor can use the analogy of a seed,
mentioned in the reverse of the card to speak Flower Achievements along this career path.
about his/her journey.

4 When he is speaking, the mentee can take


notes. Remember to use the tips and 6 Now, use the same prompts given above to analyze the career life cycle of someone famous. For
strategies mentioned in sessions before to be example - you can choose to examine the life of Steve Jobs, Mark Zuckerberg, Ratan Tata, J D Birla,
a good listener. Narayana Murthy etc. We recommend you use one Indian and one International role model.

5 Use your mentors story to guide you when


you are setting goals for yourself. RELOOKING LIFE SKILLS

Why do you think Motivation is marked as a skill here? Did any part of the session motivate you?

Why do you think Self awareness is marked as a skill here? What did you become aware of as a
person through this session?
15

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Goal Setting
Connect Session 9 Connect Session 9
18

Get, Set, Go
Objective
SKILLS
Mentor and mentee use a goal setting
template to set goals

S M A R T
Time
Time required Management
2 hours

Materials
Pen SPECIFIC MEASURABLE ATTAINABLE RELEVANT TIMELY

Motivation
WHO, FROM and TO HOW WORTHWHILE WHEN
WHAT,
WHERE,
WHEN, Can you track the Is the goal Is the goal Your objective
WHY, progress and resonable worthwhile should include
WHICH measure enough to be and will it meet a time limit.
the outcome? accomplished? your needs? I will
Define the goal How so? complete this
as much as possible, How much, how Make sure the Is each goal step by month/
with noambiguous many how will I goal is not out consistent with day/year.
language. know when my reach or below other goals you
1 You have discussed your vision with your 5 S.M.A.R.T stands for Specific, Measurable, goal is accomplished? standard have established It will establish
partner and have heard your mentors work Achievable, Relevant, and Time-bound. WHO is involved, performance. and fits with a sense of
WHAT do I want your immediate urgency and
story. to accomplish, and long term prompt you
WHERE will it be plans? to have better
6 The diagram below gives you a definition of done, WHY am time
2 Now we want to introduce the idea of goal what a SMART goal looks like. I doing this - reasons, management.
purpose, WHICH
setting, which can help make our vision a constraints and/or
requirements
reality. 7 To get started, each partner must list three do I have?
things which you think are weaknesses in your
3 Goal setting is important because it helps you personal life or habits that you would like to
manage your time by making you decide cultivate. Write these down in the journal that
which pursuits are relevant and which are not. has been provided.
To introduce goal setting, in this session, you
will be designing personal goals for yourself. 8 Then use this goal setting technique to set up
In the next phase of your relationship, your a personal goal for yourself on these
mentor and you will together design career weaknesses/habits.
and academic goals.
9 Once you are done, review each others goals.
4 There are different ways of setting goals. The Keep each other on track by checking in on
method that we are using today is called these goals once a month in one of your
S.M.A.R.T goals. sessions!

17

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Connect Session 9 Connect Session 9
20

Example of a S.M.A.R.T Personal Goal My Name

Specific
Attainable
My personal goal is to become fit by joining a gym near my house.
Specific
I would like to attend the gym atleast two times a week for one hour

each time in the two month. I would like to be able to improve in my Measurable

fitness scores in the gym in the next two months. I want to do this
Attainable
because I want to have greater energy for my daily life.

Measurable Time-bound Relevant


Relevant
Timebound

Specific

Measurable

Attainable

Relevant

Time-bound

19

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Lets Check This In The Workplace! 3 The box given below has some helpful tips you can consider after joining work. You can read them
with your partner once now, and practice it out when you join your place of work!

1 This session card helps you identify how you can apply the skills that you learned in the previous
session in your workplace. Lets begin.

2 In the box given below, we have listed down some situations that you are likely to face at work.
Discuss with your partner, what are some skills/techniques you can use to make the best of the
situation. Write these down in the right hand column. You can look back at the sessions that you
have done till now for clues and other helpful hints! Also, please feel free to write down what you
think are some other situations you might face at work.

THINGS TO DO

SITUATION SOLUTION
Make a 3 month work plan for yourself. Use
the S.M.A.R.T goal technique to set goals
Its your first day at work. You are feeling for yourself - milestones you think you
nervous and excited at the same time. You should achieve in the first 3 months of
do not know anyone at work and would like joining work. This can include learning
to make some friends. different skill sets, understanding your role
better, understanding the linkages between
Your team consists of 5 people. One of them your roles and other peoples roles,
is the team lead. For a particular situation, different teams in your company etc.
your view differed from that of the team lead.
What are you likely to do? Get to know your company better - Study
your companys vision and try and check
You are stuck with a problem at work. You whether decisions that have been taken are
have tried to find solutions to it but have aligned to this vision. Think about how you
been unsuccessful so far. What can you do? can contribute to this vision in the work
that you do.
You feel like some of your colleagues are
being not being helpful enough and are
purposefully keeping vital information
from you. What can you do?

Mentor Together, 2016. All rights reserved. Mentor Together, 2016. All rights reserved.

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