Heather D.

Wallace
128 E County Rd 1400 N., Carbon IN
(812)605-2549, hwallace22@ivytech.edu

Professional Summary
Current Elementary Education Major with strong customer service and point of sale experience looking
for part time position. Good organizational skills adept at working with customers of different types and
maintains a positive attitude around difficult customers.

Skills
Multi-tasking Detail Oriented Flexible
Microsoft Office Multi-line phone systems Team Player
Punctual Organized Customer Service

Education
Ivy Tech Community College, Terre Haute, IN
Associate of Applied Science, Education

Experience
Terre Haute Savings Bank Jan. 2017 Present
Bank Teller Terre Haute, IN
Processed account transactions, reconciled and deposited daily funds.
Provided outstanding customer service.

Pacesetter Sports Feb. 2016 Jan. 2017

Sales Associate Terre Haute, IN
Approach browsing customer and initiate conversation to determine buying preferences.
Recommend appropriate items and direct or lead customers to selections.
Assist customers with trying on items, find appropriate sizes, and completing purchases.

Mayberry Malt and Coffee Shoppee March 2014 May 2016

Assistant Manager/ Team Member Clay City, IN
Input customer orders into system and deliver to window.
Stocked storage areas and customer dispensers.
Ensured proper cleanliness in all areas of the store.
Oversaw training needs, supervision and scheduling