ALEXANDRIA SABLE HAWKINS

2479 Revere Court Crofton, Maryland 21114, United States

ashawkins@icloud.com (910) 797-9516
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SUMMARY OF QUALIFICATIONS
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Successful HR professional actively engaged in the success of development program associates and passionate
about influencing future HR professionals using knowledge and experience through education
Scholarly Practitioner up to date on current HR issues and actively involved in organizational changes
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EDUCATION / CERTIFICATION
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University of Phoenix Phoenix, AZ

Master of Arts in Adult Education and Training, GPA: 3.01 May 2015 - December 2017
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Hampton University Hampton, VA

Bachelor of Science in Forensic Chemistry, Minor in Criminology/Criminal Justice, GPA: 3.11 June 2008 - May 2012
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CLASSROOM/PROFESSIONAL EXPERIENCE
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PNC Bank, N.A. Annapolis, MD

Learning & Development Specialist, Officer August 2016 - Present
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Manages all training and learning opportunities for a Retail Development Training Program
Oversees all performance management documentation and initiatives for the associates in the program
Conducts and facilitates training sessions virtually and in-person using a variety of social learning tools such as
MyLearning, WebEx, Skype for Business and SharePoint
Conducts weekly and monthly conversations with program associates based upon employee development, career
development and program performance
Conducts weekly and monthly conversations with managers, mentors and coaches of the program to assist with
learning gaps, manager feedback and other HR concepts
Manages all curriculum maintenance and improvements for the entire Retail Development Program based upon
experimental, social and formal learning experiences
Conducts weekly and monthly meetings with program manger and SMEs for curriculum and program
improvements, enhancements and organizational changes
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PNC Bank, N.A. Washington, DC

Learning Facilitator, Officer March 2015 - August 2016
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Facilitated on-boarding training classes for all new hires/re-hires in DC, Maryland and Virginia and provided
regular constructive feedback to assess the ability of the new hire using company-wide rubrics and surveys
Encouraged collaboration between learners to promote social learning and lead discussions based on experience
Responsible for creating the training schedule for the Greater Washington Area Market
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PNC Bank, N.A. Alexandria, VA

InStore Financial Sales Consultant December 2013 - March 2015
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Worked with customers on a daily basis taking care of their financial needs while actively engaged peers through
daily interactions to help motivate their performance
Responsible for administrative duties such as scheduling and goal/action planning
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GRADUATE PORTFOLIO CONTENT/COURSEWORK

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Designed an Instructional Plan and Presentation implementing a potential "training session" that could be used
in Retail Banking (Grade of A received)
Developed a Needs Assessment and Evaluation that focused on the results of an evaluation done on a potential
"Personal Banker Training Program" (Grade of B received)
Created a Distance Learning Facilitator Training Program Manual for adult education facilitators and
corporation trainers without previous experience in distance education (Grade of B Received)
Designed an Social Learning Environment Strategy LiveBinder to show the importance of integrating social
media tools into the role of an educator/trainer within an organization (Grade Pending)
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