School of Business Management, NMIMS University

Course Code
Course Title Human Resource Management

Course Dr. Geeta D’Souza

Instructor/s Dr. Hema Bajaj
Dr. Shibani Belwalkar
Prof. Bijayinee Patnaik
Dr. Gowri Joshi
Prof. Gurucharan Singh Gandhi
3 credits ( 100 marks)

Programme MBA I Yr - FT
& Trimester 2017 -2018, Trimester III
Pre-requisite NIL

Course Course Learning Objectives(CLO’s)

Learning
Objectives CLO1: To bring out the challenges of human resource management in various
(CLO’s) business situations .( PLO3a)
CLO2:To apply human resources models /frameworks to reflect critically on
business specific contexts.( PLO2b)
CLO3:To introduce the students to challenges in the human resources function
from a global and Indian perspective ( PLO 1b)
CLO4: To understand the role of the HR strategy in supporting the overall
organizational strategy.( PLO3b)

Evaluation Evaluation Components (for 100 marks)

Pattern
Class Participation : 10 marks

Mid term exam : 20 marks

Group Assignment & Presentations * : 20 marks

Surprise test : 10 marks

End-Term Exam : 40 marks

*Details for group assignment & presentation to be given in class

Session Plan Session Details:

Session Topic
No.
 Module I: Introduction (Session 1 & 2)
1 Introduction to HRM
 Evolution of HRM- Industrial Revolution Era to Behavioral
Sciences Era
 Trends Shaping HRM
 Emerging Roles of Line and HR Managers
 Modern HRM – Nature, scope, objectives and function
Article – Abridged version - PWC article on Future of work 2030
Video – Future of Work – Delloite
Chapter 1
2 Introduction to HRM :
 Models of Strategic HRM – Harvard and Michigan Models

Class Activity: Discussion Based on Recent Employee Surveys (website

link: http://www.greatplacetowork.in/ ) 2016-17 survey
Pre Read: Chapter 1
Module II: HR Planning (Sessions 3 & 4)
3 Human Resource Planning:
 Factors influencing HRP
 The HRP Model/Steps in HRP
 Forecasting Demand and Supply
Case Study: Power tech case
Pre Read: Chapter 5
4 Job Analysis & Job Design
 Job Analysis – Methods and Uses
 Job Redesigning, Job Crafting – Link it to the Hackman
Oldhan Model
Class Activity: Exercise on Job Descriptions
Pre Read: Chapter 4
Module III: Recruitment, Selection & Induction (Sessions 5 to 7)
5  Factors Affecting Recruitment
 Sources of recruitment – Internal and External
 Challenges in recruitment process – reshoring, govt policies,
Social media etc
 Employer Branding - faculty to link this session with
learnings of session 2 and show a video on any of the best
place to work organisation.
Case: SG Cowen: New Recruits
Pre Read: Chapter 5
6 Selection:
 Selection Tests
 Types of Interview
 Assessment Centres
 Gamification in Selection process
 Class Activity: Conducting Interviews that show BEI, CBI and Stress
Interview
https://www.youtube.com/watch?v=Aq6y3RO12UQ – Heineken- The
Candidate
Pre-Read: Chapter 6
7 Induction and Metrices:
 Recruitment Evaluation and Metrics
 Social media hiring
 Onboarding and Induction – Gamification and practices

https://www.peoplematters.in/article/social-media/capgemini-
gamification-of-social-media-hiring-13790
Pre-Read: Handout
Module IV: Performance Management (Sessions 8 & 9)
8 Performance Evaluation
 Determinants of Performance
 Performance Appraisal Methods
Case: Dovernet
Article -
http://www.livemint.com/Leisure/BxT5P4rKYApgPPePC8DfuI/Times-
up-for-the-bell-curve.html OR

http://www.thehindu.com/business/Industry/bell-curve-method-of-
employee-assessment-out-of-favour-the-bell-tolls-no-
more/article8458344.ece
Pre-Read: Chapter 9
9 Performance Management
 Benefits and Purpose of Performance Management System
 Drawbacks of formal appraisal system
Article discussion: Reinventing Performance Management, Marcus
Buckingham; Ashley Goodall
Pre-Read: Chapter 9
Module V: Training and Development (Session 10 & 11)
10 Learning and Development
 ADDIE Training Model
 Kirkpatrick model for evaluating training & development
 Methods of Training
 Use of MOOC’s & Gamification in Learning/Training and
Development
Case: Mini Case - Qwik Coffee
Pre-Read:. Chapter 8
Module VI: Talent Management (Session 12, 13 &14)
11 Talent Management & High Potential Employees
 Objectives of Talent Management
 Characteristics of High Potentials
  Identification & Development of High Potentials
Pre Read: Handout
Mini Case: HUL Talent Strategy
12 Employee Engagement
 Drivers of Engagement
 Engagement Models
 Engagement and impact on organisation goals and outcomes
Research Paper – The Meaning of Employee Engagement by Macey and
Schneider
Pre-Read: Chapter 10
13 Career & Succession Planning
 Career Management
 Succession Planning model
 Strategies for accelerating development for succession
Case: CEO Succession at Cisco (A): From John Chambers to Chuck
Robbins,
Pre-Read: Chapter 10 & Handout
Module VII: Compensation and Benefits (Sessions 15, 16 & 17)
14 Strategic Pay Plans
 Theories lending to Compensation
 Total Rewards for Work
 Job Evaluation Methods
 Benchmarking – External Competitiveness
Case – Arck Systems (Main case and B, C, D, E & F)
Pre Read: Chapter 11
15 Pay for Performance and Financial Incentives
 Employee Incentive and Recognition programs
 Team and organisation wide incentive plans
 Executive Compensation
 Contemporary issues in Compensation
Case: Arck Systems (Main case and B, C, D, E & F) Contd..
Pre Read : Chapter 12
Module VIII: Employee Safety, Employee Relations and
Employment Law (Sessions 18, 19 & 20)
16 Employee Health and Safety
 Why is Safety Important – manager and organisation role
 Prevention of Sexual harassment at Workplace, Vishakha
Guidelines
 Trade Union Act, Industrial Disputes Act, and Standing Orders
Act
Article Discussion: ‘Let’s talk about sexual harassment in the
workplace. Faculty to discuss Classic and new cases of Sexual
harassment in India
Pre read: Chapter 16
17 Employee Relations and Collective Bargaining
  Forms and prevention of Disputes
 Complaint and Grievance Procedure
 Collective Bargaining
Case: Hindustan Unilever Limited
Pre Read : Chapter 15
18 Guest Session – Faculty to Invite senior HR or Line Manager to take
a session on any topic given in the course outline.
19 Project Presentations
20 Project Presentations
Teaching /
Learning Cases & Articles Discussion , Class Exercises, Presentations
Methodology
Assessment
methods in Specific %
Alignment assessment weighting
with methods/tasks
Intended CLO1 CLO2 CLO3 CLO4
learning Midterm test 20 √ √
outcomes Final exam 40 √ √
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Text Book /
Reading List Prescribed Text: Gary Dessler, Biju Varkkey, Human Resource Management,
and Pearson Publication, 14th edition
References Website – www.labour.nic.in

Faculty Signature

Approved by:

Area Chairperson Program Chairperson Dean SBM