1.

Cannot do Send to Labelling

a. You get Error on Send to Labelling?
i. Is the Send to Labelling Button Disabled?
1. Follow Steps as mentioned in this OPL to fix the Issue.
a. Did this solve your Issue?
i. Yes
ii. No
1. Do you want to Start over?
a. Yes
b. No
i. Please Contact Service desk to
log a ticket.
ii. The Send to Labelling Pop Up do not appear
1. Follow Steps as mentioned in this OPL to fix the Issue.
a. Did this solve your Issue?
i. Yes
ii. No
1. Do you want to Start over?
a. Yes
b. No
i. Please Contact Service desk to
log a ticket.
iii. None of Above
1. Do you want to Start over?
a. Yes
b. No
i. Please Contact Service desk to log a ticket.
b. Nothing Happens when you Click on Send to Labelling?
c. None of Above.
2. Cannot Save Formula.
a. Do you get Error on Save?
b. Do you get a Blank screen on Save?
c. Does Screen refresh but you cannot view updated data?
d. None of Above.
3. Need Access for Me/Other user.
a. Does a new Access request is to be made?
b. Does existing permission needs to be Modified?
c. None of Above.