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A B C D E F G H I J K

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Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Overview
Key Features
Well educated
Top professions
Very wealthy
Cosmopolitan
Rented flats, no garden
Self confident
Good diet and health
Gym membership
International travel

Regional Houses

Hampstead, NW3

Rankings Top Councils


Age Rank (28/61) Kensington and Chelsea (54.02%)
Wealth Rank (15/61) City of London (51.92%)
Good Health (6/61) Westminster (40.05%)
Edinburgh, EH3 Fear of Burglary (59/61) Camden (24.85%)
Degree (1/61) Hammersmith and Fulham (11.03%)
Public Renting (30/61) Islington (8.57%)
Higher Tax (4/61) Richmond upon Thames (8.12%)
Environment (22/61) Wandsworth (5.93%)
Internet (1/61) Haringey (5.08%)

Constituencies Regional Distribution


Bath, BA2
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
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Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Global Connections contains extremely expensive housing, mostly in central London, occupied by rich people from
abroad and by childless older people on extremely high incomes.

Key Features Communication


Well educated Receptive
Top professions Internet
Very wealthy Telephone advice lines
Cosmopolitan Family and friends
Rented flats, no garden Shops
Self confident Broadsheet newspapers
Good diet and health Heavyweight magazines
Gym membership Unreceptive
International travel TV, Tabloid press

Description - Public Sector Focus


Education Global Connections are well educated. Almost 60% have a degree, and very few left school without
qualifications. There are relatively few children, but many will attend private schools. Those who attend state
schools perform well compared to the overall population, but very poorly by comparison with other types within
Symbols of Success. This is partly down to diversity in these areas, where the extremely wealthy dominate, but
living cheek by jowl with significant pockets of the under-privileged. Despite this they have one of the highest
rates of university admissions across all the Mosaic types. The other notable feature affecting education is the high
proportion of children from homes with refugee status, and where English is not the language spoken at home.
Health Healthy lifestyles are the norm for these people. Their diet is exemplary, they do not smoke, and whilst
they drink regularly it is not normally to excess. Active lifestyles do not come naturally to those enjoying the city
life, but this Type has the highest rate of gym membership across all Mosaic types, ensuring that they take
exercise. The result is good health across most potential conditions. Moreover, where health problems do arise

Description - Public Sector Focus


they are more likely to be dealt with in private rather than NHS facilities.
Crime People living in these areas generally feel that crime is reducing. They generally have little fear of crime,
with the exception of racial attacks. Crime levels and anti-social behaviour are not especially prevalent, and even
racism is not a serious issue. Whilst most view these areas as being nice places to live, neighbours rarely help
each other. Where someone is a victim, violence is often used, either for its own sake, or for taking property.
These incidents are most likely to take place away from the home. There is overall satisfaction with the way the
police deal with incidents.
Finances Many Global Connections are high earners who manage their money wisely, preferring investments
to savings. They therefore rarely qualify for financial assistance from the state. These households will not normally
be claiming benefits and are more than able to pay their council tax bills.
Environmental Issues Global Connections are concerned for the environment, but tend to tackle it
through money rather than changes in lifestyle. They will readily pay more for environmentally friendly goods, and
will give to appropriate charities. They are also typical of the drivers of electric/petrol vehicles. However, for city
centre people, many of whom will not have a car, their vehicle emissions reflect a national average indicating that
large, expensive and inefficient cars are the norm. Similarly, emissions relating to the home are excessive for
people who typically live in flats and apartments.

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A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Description - Sociology and Environment


Summary Global Connections contains extremely expensive housing, mostly in central
London, occupied by rich people from abroad and by childless older people on extremely high
incomes.
Demography This Type contains many very wealthy people who, for one reason of
another, want to live as close as possible to the centre of a global city. Many of them are
wealthy foreigners who find it convenient to have a London pied-á-terre, others are managers
with international corporations on temporary assignment to the United Kingdom. Some are
very wealthy British people who enjoy proximity to the variety of restaurants and
entertainment opportunities available in London's West End. Some are people involved in the
cultural agenda of the nation, whose working lifestyles make a central London residence a
necessity. An increasing proportion of the population are older divorcees who have exchanged
expensive suburban houses for smaller central London flats. The consistent feature of most of
these people is that they have access to serious amounts of money and that they do not need
to cater for the needs of children. Mixed in among this wealthy elite is a scattering of lower
income people, the porters and cleaners who service their apartments, and some well off
younger singles supported by rich parents. Despite the young profile of the population this is
an inner city community that continues to support a significant population of well off older
people, most of whom lease purpose built apartments in prestige blocks. The ambience is

Description - Sociology and Environment


particularly international. News stands sell foreign editions of papers from around the globe to
large resident populations of Arabs, Americans and people from other Western European
countries, many of whom live in their own favoured enclaves, often as a result of the location
of expatriate schools. Whereas these neighbourhoods contain significant Jewish communities,
there are fewer members of more recently arrived minority groups than in other parts of
London. Despite their high incomes the majority of the population are content to live in rented
flats. They work locally in commercial rather than public sector occupations, and in service
industries, particularly in banking and in commerce, rather than in manufacturing. Many
directors of large companies live in these areas which provide convenient access to corporate
headquarters, but there is also a significant number of people who are self-employed. The
prestige nature of these locations leads to a perverse position on indicators of social
deprivation commonly used by government. Not only are these areas ones where
comparatively few people own a car people use taxis instead but levels of household
overcrowding and of shared access to bathrooms and toilets is also well above the national
average reflecting the minority population of affluent young couples sharing studio
apartments.
Environment Global Connections is most common in central London locations such as
Kensington and Chelsea, Notting Hill, St Johns Wood and Hampstead, which were favoured by
the Georgian and Victorian merchant classes. Typically they live in mid rise apartment blocks
that are more common in continental European cities than in Britain, where a guarded
entrance hallway with plants and comfortable chairs gives way to lifts, which take the
wealthiest to penthouses and those of more modest means to second to fourth floor flats.
Most of the accommodation is in older properties some of which were purpose built, and sold
originally on long-term leases by large estate owners, but much is in prestigious old houses,
many with basements for their original owners' servants and steps leading up to an impressive
entrance. These have been tastefully converted into small studios whose owners are contacted
through a battery of separate doorbells and entry phones. In the more central locations,
apartments are set directly off the street, elsewhere set back behind the iron railings that
protect the basement. Some surround small parks to which owners have communal access. In
each case the apartments are arranged to give the appearance of a terraced street. In areas
further from the centre of London some of these flats stand in their own grounds. 2
(Continued)
A B C D E F G H I J K
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Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Description - Sociology and Environment (Continued)


These neighbourhoods, examples of which can be found in Notting Hill and West Hampstead,
take the form of high density two storey terraced houses shared by high earning singles.
These residential areas quickly give way to major arterial thoroughfares on whose busy
pavements smart restaurants jostle with designer clothes shops, sellers of expensive kitchens
and other home improvement services, antique shops and the ubiquitous foreign news stands.
These are areas where it is easy to find a taxi and where buses and tubes deliver access to
the West End in fewer than thirty minutes.
Economy Global Connections is highly dependent on the global economy and is affected
more by fluctuations in financial share prices than by changes in mortgage interest rates. As
secure havens and pied-á-terres for international jet sets, they can also be affected by
changes in the currency exchange rate and by incidents of international terrorism.
Consumer Values Global Connections places particularly high value on personalisation.
These are individuals who demand to be treated as such, whether in restaurants where their
tables are booked in advance and where they are greeted by name, in the banks who will
enrol them in sections responsible for personal banking and on airlines where they are
pampered in first class seats. Clothes are personally tailored rather than bought off the peg.
Whilst premium and designer brands are important to these people, many of their products
are custom made to personal specifications. Successful brands are ones which adopt an

Description - Sociology and Environment


international as well as an exclusive position in their market.
Consumption Patterns Global Connections, on account of its extreme wealth and busy
lifestyle, ‘outsources’ many consumer activities that it would not occur to most people not to
do themselves. Much money is spent on interior decoration and refurbishment, on eating out
and on foreign travel. These people also spend highly on theatres and the arts. Despite the
congestion of surrounding streets these are good locations to see top of the range cars,
particularly custom sports designs.
Change Neighbourhoods of Global Connections have grown rapidly in recent years, resulting
in the colonisation of newly fashionable areas such as Notting Hill. London's growing role as a
global city, not just as a national capital, will make these areas even more prestigious in
future years, subject to the good health of the international business system.

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A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Description - Culture and Consumer Psychology


These people represent the archetypal affluent, cosmopolitan sophisticates, who can be found
in most capital cities throughout Europe and the World. In the UK, they are usually found in
London, but they do exist in all large cities, and there is a notable presence of this Type in the
major cities of Scotland. Their economic position, their values and their behaviours cross
national boundaries, as they often do themselves in both their work and leisure lives. Many
have top positions in business or the professions, and a significant proportion are self-
employed, most probably through lucrative contract work. Such employment requires frequent
international travel as do their leisure interests, which are often high-involvement, active
pursuits such as skiing and sailing, They take many foreign holidays.
These are typically middle-aged people, and few have the responsibilities of children or
immediate family. Most are single and live the hedonistic lifestyle of the very wealthy, who
work hard, but who have few financial commitments beyond their own interests and their own
self-image. These are autonomous people. Their extensive prosperity allows them to be
cushioned from the domestic routines that are chores for most households – chores such as

Description - Culture and Consumer Psychology


shopping, cooking, cleaning and ironing. Most grocery shopping will be done at the nearest
high street supermarket that offers a choice of the more esoteric items and the more
exclusive brands, and shopping is less likely to be for basic foodstuffs. Sensitivity to self-
development means that a vegetarian diet and work-outs at the private gym will feature in the
lives of many, but the incidence of smoking and drinking is also relatively high compared to
other Symbols of Success, and this incongruity will reflect the desire to live life to the full.
Many will dispense with the hassles of owning a car in congested urban areas, and will prefer
to use taxis and, where necessary, public transport. Work and leisure facilities are nearby. The
absence of garages also means that these more exotic cars are parked on the street or in
private parking areas.
These people are prosperous, self-confident, optimistic, well-educated, well-informed and
'cultured' in the broadest sense. They are driven by performance and the need to achieve.
They welcome change and have no fear of risk. They define themselves according to the
choices they make, and less by affiliations to family, community, religion and the other
conventional reference points. They consume conspicuously, but this is not a result of any
need for approval. They are a tribe which is global and which has done well from its own
abilities and from the economic transformations of the last 20 years.
These people represent the aspirational group of many others, in that they have 'made it'.
They have all the glittering prizes of contemporary, wealthy urban life.

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A B C D E F G H I J K
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Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (25.46%)
Marital Status Single (51.00%)
Household Composition Single, non pensioner (34.69%)
Length of Residency 1-2 years (22.61%)
Health Good diet and health
Gym membership

Full details
in Section
Our Education
5 Adults Degree level
Children University admissions

Full details
in Section
Our Work Lives
6 Occupations Director, small company
Private sector

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Purpose built flat
Council Tax Bands Bands F-H
Home Ownership Private rented
House Value £468k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to a car
Travel & holidays Weekend/short breaks
Leisure Interests Theatre/arts
Classical music
Media Connected to the Internet
Characteristics

The Times

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Animal Welfare
Homeless
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned

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A B C D E F G H I J K
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Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.74 Couples, no children 17.00
Female 51.26 Couples, dependent children 10.40
Couples, non-dep children 2.21
Age Lone parent 2.48
0-4 5.08 Single, non pensioner 216 34.69
5-14 6.32 Single, pensioner 13.93
15-24 10.82 All pensioners 3.52
25-34 25.46 Students in shared house 0.79
35-44 16.61 Student, living alone 8.95
45-54 12.74 Student, away from home 1.57
55-64 9.85
65-84 11.15 Number in Household
85+ 1.87 1 person 48.62
2 person 30.07
Age by Gender* 3 person 10.36
90+ 0.66 4 person 6.76
85-89 1.21 5 person 2.88
80-84 1.90 6 person 1.06
75-79 2.58 7+ person 0.24
65-74 6.55
60-64 4.32 Length of Residency
55-59 5.52 Less than 1 year 21.66
50-54 6.80 1 - 2 years 22.61
45-49 5.88 3 - 5 years 22.29
40-44 7.18 6 - 8 years 8.41
35-39 9.45 9+ years 25.17
30-34 12.11
25-29 13.22 Social Grade
20-24 8.01 A/B Upper Middle/Middle 213 45.38
16-19 2.50 C1 Lower Middle 34.63
0-15 12.10 C2 Skilled Working 3.92
Male Female D Working 5.62
E Lowest level of subsistence 10.46
Marital Status 0 50 100 150 200

Single 51.00
Who We Are

Co-habiting 12.56
Married 35.18
Divorced 6.92
Widowed 5.17

Children in Household
1 child 16.47
2+ children 17.35 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

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A B C D E F G H I J K
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Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 7.01 Anaemias N/a
Black 3.27 Diabetes mellitus N/a
Caribbean 1.14 Schizophrenia & other N/a
Irish 2.71 Neurotic, behav. & other N/a
Mixed 236 2.83 CNS inflammatory diseases N/a
2+ ethnic groups 258 17.56 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 1019 4.91 Pulmonary disease & other N/a
Christian 56.91 Cerebrovascular diseases N/a
Other 9.05 Acute upper resp. infections N/a
None or not stated 29.13 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 673 9.33 Other acute lower resp. inf. N/a
Africa 326 4.82 Lung diseases ext. agents N/a
Caribbean 0.68 Liver diseases N/a
Cyprus 211 0.28 Gall bladder/other disorders N/a
Eastern Europe 499 2.27 Kidney diseases N/a
Far East 570 3.96 Abortions N/a
Jamaica 0.25 Labour & delivery problems N/a
Middle East/Central Asia 767 3.15 Delivery N/a
South Asia 2.65 Care complications N/a
USA 1557 4.43 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership 256 N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

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A B C D E F G H I J K
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Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 300 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 346 N/a
Have free school meals N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** 212 N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 329 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school 235 N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

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A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers 275 N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 655 N/a
Females over 31 hours N/a Director, small company 402 N/a
Males over 49 hours N/a High manager 294 N/a
Self employed, staff N/a High professional 318 N/a
Self employed, no staff N/a Female manager/prof 215 N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector 267 N/a Public transport 287 N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 500 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 366 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 234 N/a Working family tax credit N/a
£40,000+ 446 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
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Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* 221 N/a CII band 4 (21-50) N/a
Balance £1001+* 202 N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) 265 N/a
Unit trusts 345 N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value 484 N/a
Low value N/a

Insurance
Company medical N/a
253 N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
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Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 279 N/a Private rented N/a
Converted flats 332 N/a Public rented 354 N/a
Coverted/shared house 777 N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home 595 N/a Band D N/a
Band E N/a
Age of Property Band F 230 N/a
Built Pre 1920 292 N/a Band G 889 N/a
Built 1920-1945 N/a Band H 4722 N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value 355 N/a
Number of Rooms £20,001-£30,000 N/a
1 room 557 N/a £30,001-£40,000 N/a
2 rooms 354 N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban 311 N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 259 N/a
Seaside retirement N/a £300,001-£400,000 517 N/a
Island flag N/a £400,001-£500,000 837 N/a
£500,001-£600,000 1237 N/a
Geographic Examples
Where We Live

£600,001-£800,000 1503 N/a


Glasgow City N/a £800,001-£1,000,000 2135 N/a
Scottish Borders N/a £1,000,001-£1,250,000 2895 N/a
Manchester N/a £1,250,001-£1,500,000 3287 N/a
Solihull N/a £1,500,001-£1,750,000 4592 N/a
Newham N/a £1,750,001-£2,000,000 4823 N/a
Weymouth & Portland N/a £2,000,001+ 5757 N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art 278 N/a
No access N/a Art 368 N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* 306 N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music 238 N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company 208 N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury 347 N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 205 N/a History 209 N/a
Plan 3+ hols next year 366 N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity 206 N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 448 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 295 N/a
Study open university N/a
Theatre/arts 272 N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues 216 N/a
More than once a week N/a Family/friends 221 N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet 250 N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines 288 N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops 209 N/a
Asda N/a
Budgens 493 N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer 205 N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys 234 N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access 265 N/a
VG/Londis N/a Email at home N/a
Waitrose 813 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player 220 N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping 267 N/a The Economist 286 N/a
Low priced petrol N/a Money/current/legal 531 N/a
Parking facilities N/a National Geographic 343 N/a
Prices N/a New Statesman 614 N/a
Product quality N/a Newsweek 615 N/a
Product range N/a TIME 260 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet 243 N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph 295 N/a
Express N/a
Financial Times 733 N/a
The Guardian 464 N/a
The Independent 433 N/a
The Mirror N/a
The Observer 577 N/a
The People N/a
N/a
The Sun
The Times 504 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 267 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf 205 N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief 248 N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment 233 N/a
Weltanschauung

Racism N/a Homeless 214 N/a


Drug users or dealers N/a Human rights 287 N/a
Homes in bad condition N/a Medical research 212 N/a
Burnt out cars N/a Mental health 218 N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 349 N/a Gave to charity last year 217 N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 500 N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone 151 N/a
Computing N/a Taking time out N/a
Reading (unspecified) 197 N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books 178 N/a Computing N/a
Watching TV N/a Reading (unspecified) 233 N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video 179 N/a
activities 50 75 100 125 150 Listening to radio 161 N/a
Travelling to work* 161 N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea

Type A01 Global Connections 0.75%


Very affluent, cosmopolitan sophisticates found in
extremely expensive housing.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 30/61 Rank 50/61


Value 19.062 Value 7.618

Low High Low High

Income Barriers to Housing and Services

Rank 39/61 Rank 8/61


Value 0.086 Value 34.494

Low High Low High

Employment Health and Disability

Rank 51/61 Rank 55/61


Value 0.058 Value -0.784

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 2/61 Rank 21/61


Value 47.029 Value 0.362

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Overview
Key Features
Well educated
Well-to-do professionals
Traditional families
Expensive family houses
Exclusive suburbs
Private
Good health and diet
Active lifestyles
Rooted in UK

Regional Houses

Muswell Hill, N10

Rankings Top Councils


Age Rank (33/61) Richmond upon Thames (19.95%)
Wealth Rank (6/61) Barnet (18.83%)
Good Health (8/61) Elmbridge (11.04%)
Oxford, OX2 Fear of Burglary (36/61) Cambridge (8.24%)
Degree (3/61) Ealing (7.73%)
Public Renting (42/61) Kingston upon Thames (7.36%)
Higher Tax (3/61) Merton (7.24%)
Environment (7/61) Oxford (6.76%)
Internet (13/61) Haringey (6.16%)

Constituencies Regional Distribution


Ealing, W5
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Cultural Leadership contains very well educated professionals, many of whom work in the liberal professions,
government or the arts, who mostly live in very expensive middle ring London suburbs.

Key Features Communication


Well educated Receptive
Well-to-do professionals Internet
Traditional families Telephone advice lines
Expensive family houses Radio adverts
Exclusive suburbs Shops
Private Unreceptive
Good health and diet Telemarketing
Active lifestyles TV advertising
Rooted in UK Tabloid press

Description - Public Sector Focus


Education Cultural Leadership are generally well educated, with many having degrees and most having at
least gained 5+ `O’ levels. Children are amongst the elite in terms of academic success, through school and on to
university. However, there is some indication that whilst performances at Key Stages 3 and 4 are exceptionally
strong, those at Key Stages 1 and 2 are less so. This may be an indication that these children respond particularly
well to educational stimuli, or it may reflect the early stages of a change in the make-up of these areas.
Alternatively, it may reflect that children may be moved to private schools if they do not perform well in their early
years in state education.
Health Cultural Leadership practice healthy living. Not only do they eat the right foods, they tend to avoid the
wrong ones. Whilst their daily routine does not generally offer natural exercise, they take time out to make efforts
to keep fit. They drink regularly, but not to excess. The impact of their lifestyle is that the incidence of the
majority of serious conditions, with the exception of certain cancers, is reduced. Furthermore, a significant

Description - Public Sector Focus


proportion of this Type is likely to have private medical insurance, so are even less of a burden on the NHS.
Crime Residents of these neighbourhoods regard them as good places to live, although neighbours do not go
out of their way to help each other. Fear of crime is relatively low, as is anti-social behaviour. The offences that do
occur tend to relate to property rather than the person. Motor crime and theft are relatively high compared to the
national norm, but the use of violence is particularly low. Incidents tend to happen away from the home, and the
offender is rarely caught. Consequently attitudes towards the police are generally neutral rather than positive.
Finances As would be expected with a wealthly Mosaic Type, Cultural Leadership have relatively low reliance
on the state. They have sufficient money to invest in pensions, bonds and ISAs, which tends to secure their
retirement. They rarely fail to pay their council tax, and usually if they do fail it is because they refuse to pay
rather than they cannot afford to.
Environmental Issues The size of housing makes Cultural Leadership one of the most environmentally
unfriendly Mosaic Types. Vehicle emissions are less of an issue; whilst they are likely to have large prestige cars,
mileage is relatively low as the commute to work is more likely to be by train. There is also a strong tendency
amongst some to buy particularly efficient cars. These people are very concerned about the environment, but tend
to use their money to make an impact rather than changing their lifestyle.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Description - Sociology and Environment


Summary Cultural Leadership contains very well educated professionals, many of whom
work in the liberal professions, government or the arts, who mostly live in very expensive
middle ring London suburbs.
Demography Cultural Leadership contains people, many of whom have degrees in the arts
or the social sciences, whose job it is to exercise judgment in areas to do with policy, taste
and the arts. Many of them have very specialist professional competences which require them
to live within easy reach of central London workplaces, but which also provide the earning
power to purchase expensive family houses or more modern town flats in some of London's
choicest middle ring suburbs - places such as Richmond, Ealing, Hampstead Garden Suburb,
Highgate, Dulwich and Blackheath. People in this Type are less likely to be operational
managers than to be employed in the law, the media, medicine and investment banking and a
particularly high proportion of women are employed in professional jobs. These are people
who, on account of their detailed professional knowledge and experience, populate the
advisory committees that are called to make recommendations to governments and others on
matters of policy and direction. The areas in which these people tend to live originally
contained large old houses whose spacious rooms had high ceilings and interesting
architectural details. Due to high land prices some of these houses have been torn down and
replaced with small developments of town houses and flats, often dating from the 1960s and
1970s. Today the population of middle aged affluent families in the larger houses is balanced

Description - Sociology and Environment


by a more diverse population of younger singles and co-habitees and a number of older
residents who appreciate the fine amenities of these prestige neighbourhoods. The result is an
age distribution that is not untypical of the nation as a whole, though with an over-
representation of the very elderly, many of whom will be living in the nursing homes that have
taken over many of the largest houses.
Environment The better off families in these areas are attracted to the rapid tube and rail
access to professional jobs in central London and to the leafy environment for which these
suburbs are famed, many of them describing themselves as 'villages'. This is not without
justification for that is what they originally were, many centuries ago. The survival of original
village architecture and shops in places such as Dulwich and Highgate persuades these
wealthy newcomers that they really do live in a socially mixed community. In practice the
plethora of independent schools, that achieve impressive positions in national league tables of
exam results, drives local house prices to levels that only very high earners can afford. The
heterogeneous nature of these areas is enhanced by significant populations from foreign
countries, Jewish refugees from central Europe, people from other European countries who
have emigrated permanently to Britain, successful Indians and Asians and lower income
minorities who run the local shops or who live in the small local pockets of social housing close
by.
Neighbourhoods of Cultural Leadership often date from medieval periods but saw rapid
expansion in the first quarter of the last century when former merchants' country estates gave
way to suburban developments for the new middle classes. Unlike the areas of the inter war
housing boom, these areas were typically developed at a much slower rate, as and when
estate owners could be persuaded to sell. The new housing took many forms. In suburbs such
as Dulwich and Muswell Hill these neighbourhoods consist of very large terraced houses, often
double fronted. In Hampstead Garden Suburb, which was not developed until the 1920s,
houses were built in short rows according to more countrified designs. In Ealing and Richmond
many of these houses are semi-detached. In Highgate there are 'linked' terraced houses, with
both visitor's and tradesmen's entrances facing the street. In most of these types of building
there is extensive decorative detailing, both internal and external, and aesthetes can enjoy a
lifetime restoring these houses to their original condition. 2
(Continued)
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Description - Sociology and Environment (Continued)


The relatively high density provides a more convivial atmosphere and in many of these areas
the environment is vigorously defended by active amenity societies that campaign effectively
to frustrate even small-scale re-development. Gardens are generally small and many are
designer landscaped to afford pleasant patios for entertainment and sunny terraces for
reading the Sunday supplements. The tree lined streets provide ready access to valued and
extensive areas of public open space.
Economy Cultural Leadership is resilient to changes in the broader economy and, in recent
years, have benefited considerably from the growth of house prices not just in London but also
in regional centres such as Oxford and Cambridge, Bath and Bristol that have many
neighbourhoods of this Type. Most people work in professions that tend to be insulated from
the economic cycle and unemployment rates are low. A high proportion of the population run
their own small businesses, often in design and advisory functions such as architecture and
public relations, and many are directors or hold senior positions in professional partnerships.
Consumer Values Cultural Leadership contains people who, in their working lives, need
to keep themselves well informed and to exercise sound and rational judgments. Their
approach as consumers is little different. This Type exercises choice in consumer markets in
an almost professional manner, researching the relative merits of different options via
magazines and the Internet. Highly sensitive to lifestyle nuances Cultural Leadership attaches

Description - Sociology and Environment


great importance to brand positions and mostly prefers authenticity and understatement to
the more brash manifestations of conspicuous consumption. New consumer concerns, such as
dietary ingredients, the side effects of pharmaceuticals or the international impact of
corporate behaviour, are likely to register here first, not least on account of the large numbers
of journalists in this Type.
Consumption Patterns Cultural Leadership has disposable income levels that allow
them to be major spenders in a large number of markets. They read a large amount of
magazines and very often, not least on account of their work, read more than one newspaper
each day. Bookshelves are heavy. Although they watch television infrequently they spend
heavily on home entertainment systems and frequently go to films and theatrical productions
which were reviewed in listings magazines. Though many drive upmarket marques, car
ownership levels are relative low for areas of such affluence and annual mileage rates are low.
Change Active amenity groups protect these neighbourhoods from any but the most
marginal of new developments and local estate agents are practised in talking up the capital
appreciation opportunities of buying into neighbouring streets to the large number of
prospective purchasers who would like to live in these neighbourhoods but can't quite afford
to do so.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Description - Culture and Consumer Psychology


These people are primarily well-to-do professionals, living in traditional family units which are
located in the exclusive suburbs of London and large provincial cities. They are an elite type in
terms of their income and wealth, their employment, their social position, their security and
also their influence. Very often, both men and women in this Type are powerful decision
makers and opinion leaders in the private sector, but particularly so in public service. These
people are assured, secure and very discriminating. They spend their abundant wealth very
carefully. While they are very engaged in their careers, their interests and their social lives,
they also value the privacy of their homes and home life, which provides a major pillar in their
lives. In addition to the family home, they may well have a second home, and this may be a
Mediterranean villa or an Alpine chalet.
As with all other wealthy urbanites, they travel frequently for both business and leisure, but
they are not as globally transient as some, living more conventional existences rooted in the
UK. At least to some extent, this is a result of most households comprising a traditional family
unit, with extended family networks and other ties. However, while the traditional family unit

Description - Culture and Consumer Psychology


dominates, routine domestic concerns are not that significant given their commitments to
career, to their social milieu and to their ability to employ help when required. Various
religions are important in the lives of many, and this probably reflects a more general
tendency towards orthodox values.
These people are educated to a high standard, and they are very discerning and cultured in
their tastes, interests and behaviours. They are alert, well informed and principled. A quest for
authenticity will be very marked amongst these people. In addition to keen interests in art,
the theatre, classical music and gourmet food, they read extensively. Being highly fastidious,
they do not watch a great deal of TV and when they do, news programmes, documentaries
and classic drama are preferred to the more popular programmes. Although traditional in
many respects, they are willing adopters of new innovations which they deem to be
worthwhile, and which have little by way of actual or perceived ostentation. In this way, while
the presence of family requires conventional shopping in up-market supermarkets such as
Waitrose and Sainsbury’s, they also make considerable use of the Internet in general, and for
shopping in particular. They are conscientious people who act as well as voice their beliefs.
Specific examples of this would be their readiness to support worthy causes, an active interest
in environmental or ‘socially responsible’ concerns such as recycling, and at the personal level,
careful attention to diet and to regular exercise such as hiking, tennis and, sometimes,
through more esoteric active recreation. Car ownership is high, but not as high as might be
expected given their wealth. In many cases, this will be a result of a preference for public
transport or for taxis in congested urban areas. The main car is most likely a prestigious
marque such as Saab, Audi, Volvo or BMW.
These people have lives that revolve around career and family. They are big spenders, but
they are not ostentatious and in many cases would probably reject contemporary consumer
culture.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-54 (14.59%)
Marital Status Married (51.88%)
Household Composition Couples, dependent children (23.54%)
Length of Residency 9+ years (43.00%)
Health Good diet and lifestyle
Drink alcohol daily

Full details
in Section
Our Education
5 Adults Degree level
Children University admissions

Full details
in Section
Our Work Lives
6 Occupations Director, small company
Private sector

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands E-G
Home Ownership Own home outright
House Value £279k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 2 or more cars
Travel & holidays Plan 3+ hols next year
Leisure Interests Theatre/arts
Classical music
Media Connected to the Internet
Characteristics

The Times

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours will help
Charities Animal Welfare
Third World
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.25 Couples, no children 17.10
Female 51.75 Couples, dependent children 23.54
Couples, non-dep children 5.39
Age Lone parent 3.15
0-4 6.12 Single, non pensioner 16.62
5-14 12.09 Single, pensioner 13.94
15-24 11.22 All pensioners 8.10
25-34 14.01 Students in shared house 0.56
35-44 15.86 Student, living alone 9.34
45-54 14.59 Student, away from home 262 2.45
55-64 10.27
65-84 13.16 Number in Household
85+ 2.63 1 person 30.56
2 person 31.52
Age by Gender* 3 person 14.62
90+ 1.03 4 person 14.63
85-89 1.68 5 person 6.21
80-84 2.40 6 person 1.80
75-79 3.20 7+ person 0.68
65-74 7.48
60-64 4.45 Length of Residency
55-59 5.79 Less than 1 year 12.55
50-54 7.56 1 - 2 years 16.49
45-49 7.02 3 - 5 years 16.89
40-44 7.62 6 - 8 years 11.38
35-39 8.15 9+ years 43.00
30-34 7.16
25-29 6.79 Social Grade
20-24 5.87 A/B Upper Middle/Middle 216 45.85
16-19 4.43 C1 Lower Middle 34.65
0-15 19.37 C2 Skilled Working 5.07
Male Female D Working 5.62
E Lowest level of subsistence 8.80
Marital Status 0 50 100 150 200

Single 33.44
Who We Are

Co-habiting 8.53
Married 51.88
Divorced 4.56
Widowed 6.58

Children in Household
1 child 16.87
2+ children 27.54 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 6.83 Anaemias N/a
Black 1.92 Diabetes mellitus N/a
Caribbean 0.81 Schizophrenia & other N/a
Irish 2.20 Neurotic, behav. & other N/a
Mixed 2.02 CNS inflammatory diseases N/a
2+ ethnic groups 232 15.82 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 1162 5.60 Pulmonary disease & other N/a
Christian 59.95 Cerebrovascular diseases N/a
Other 7.39 Acute upper resp. infections N/a
None or not stated 27.07 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 275 3.82 Other acute lower resp. inf. N/a
Africa 229 3.38 Lung diseases ext. agents N/a
Caribbean 0.45 Liver diseases N/a
Cyprus 330 0.44 Gall bladder/other disorders N/a
Eastern Europe 306 1.39 Kidney diseases N/a
Far East 324 2.25 Abortions N/a
Jamaica 0.20 Labour & delivery problems N/a
Middle East/Central Asia 406 1.67 Delivery N/a
South Asia 2.56 Care complications N/a
USA 468 1.33 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 251 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 218 N/a Higher Education
Overall level 3 N/a University admission*** 231 N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 204 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status 227 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 252 N/a
English level 8 423 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 204 N/a


Maths level 8 431 N/a
Science level 5 N/a
Science level 6 N/a
299 N/a * includes equivalent qualifications such as NVQs.
Science level 7
447 N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 617 N/a
Females over 31 hours N/a Director, small company 374 N/a
Males over 49 hours N/a High manager 224 N/a
Self employed, staff N/a High professional 298 N/a
Self employed, no staff N/a Female manager/prof 207 N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 524 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 572 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 664 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card 210 N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) 250 N/a
Unit trusts 283 N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value 698 N/a
Low value N/a

Insurance
Company medical N/a
225 N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats 215 N/a Public rented N/a
Coverted/shared house 329 N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F 543 N/a
Built Pre 1920 220 N/a Band G 1084 N/a
Built 1920-1945 N/a Band H 1312 N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value 212 N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms 257 N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 253 N/a
Seaside retirement N/a £300,001-£400,000 402 N/a
Island flag N/a £400,001-£500,000 524 N/a
£500,001-£600,000 627 N/a
Geographic Examples
Where We Live

£600,001-£800,000 702 N/a


Glasgow City N/a £800,001-£1,000,000 723 N/a
Scottish Borders N/a £1,000,001-£1,250,000 830 N/a
Manchester N/a £1,250,001-£1,500,000 799 N/a
Solihull N/a £1,500,001-£1,750,000 819 N/a
Newham N/a £1,750,001-£2,000,000 738 N/a
Weymouth & Portland N/a £2,000,001+ 872 N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art 278 N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music 212 N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive 241 N/a Feeding garden birds N/a
Luxury 318 N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 228 N/a History N/a
Plan 3+ hols next year 282 N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity 244 N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 326 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 285 N/a
Study open university N/a
Theatre/arts 241 N/a
Voluntary/charity work 206 N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ 275 N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries 216 N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys 247 N/a Personal organiser/palm-top 211 N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose 632 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player 202 N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT 210 N/a
Internet shopping 309 N/a The Economist 619 N/a
Low priced petrol N/a Money/current/legal 380 N/a
Parking facilities N/a National Geographic 381 N/a
Prices N/a New Statesman 416 N/a
Product quality N/a Newsweek 612 N/a
Product range N/a TIME 282 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? 300 N/a
N/a 311 N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet 217 N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph 282 N/a
Express N/a
Financial Times 433 N/a
The Guardian 413 N/a
The Independent 352 N/a
The Mirror N/a
The Observer 495 N/a
The People N/a
N/a
The Sun
The Times 412 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment 208 N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights 231 N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health 207 N/a
Pets N/a
Things That Worry Us Religious 205 N/a
Things stolen from car N/a Third World 213 N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year 204 N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 500 N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) 162 N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) 202 N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames

Type A02 Cultural Leadership 0.93%


Well-to-do professionals, living in traditional family units
in exclusive suburbs.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 48/61 Rank 60/61


Value 11.922 Value 3.682

Low High Low High

Income Barriers to Housing and Services

Rank 47/61 Rank 19/61


Value 0.068 Value 25.208

Low High Low High

Employment Health and Disability

Rank 54/61 Rank 56/61


Value 0.052 Value -0.799

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 28/61 Rank 28/61


Value 24.222 Value 0.118

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Overview
Key Features
Married
Teenage children
Private education
Corporate careers
Large homes in suburbs
Good diet and health
Care for environment
Extensive investments
Confident
Regional Houses

Musselburgh, EH21

Rankings Top Councils


Age Rank (37/61) Chiltern (21.22%)
Wealth Rank (1/61) South Bucks (21.21%)
Good Health (4/61) Elmbridge (17.01%)
Kilmacolm, PA13 Fear of Burglary (34/61) Three Rivers (13.23%)
Degree (6/61) Tandridge (12.82%)
Public Renting (59/61) Surrey Heath (11.99%)
Higher Tax (1/61) Waverley (11.48%)
Environment (2/61) Woking (10.72%)
Internet (5/61) Windsor and Maidenhead (10.51%)

Constituencies Regional Distribution


Harpenden, AL5
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Corporate Chieftains contains very wealthy people, many of whom are senior business managers, living in large
detached houses in outer metropolitan suburbs.

Key Features Communication


Married Receptive
Teenage children Internet
Private education Telephone advice lines
Corporate careers Unreceptive
Large homes in suburbs TV
Good diet and health Radio
Care for environment Tabloid press
Extensive investments
Confident

Description - Public Sector Focus


Education Corporate Chieftains are generally well educated, with the number having obtained a degree being
twice the national average. Children living in Corporate Chieftains neighbourhoods are high achievers in their
education. Those that attend state schools, which may often be foundation schools, consistently outperform most
of their peers. This owes itself in part to the influence of home life, where the atmosphere of success in itself
encourages success, and partly through the use of additional private tuition. As a result many proceed to
university. The general level of affluence means that very few children living in these areas qualify for free school
meals.
Health Corporate Chieftains follow a healthy lifestyle. Of all the Mosaic Types they are most likely to eat healthy
and balanced foods, and most likely to avoid foods that constitute a bad diet. They are unlikely to smoke, and
whilst they are the most likely Type to drink on a daily basis it is rarely to excess. Exercise is most likely to come
from golf, yachting and country pursuits, although some will be members of a gym. Overall they are therefore very

Description - Public Sector Focus


healthy, and when they are ill they are more likely to make use of private rather than NHS facilities. Perhaps
surprisingly for people carrying the stress associated with senior management positions there is low incidence of
mental disorder. This Mosaic Type also has the lowest incidence of teenage pregnancy, probably as a result of the
focus on ensuring success in later life.
Crime Corporate Chieftains areas are regarded as nice places to live. Neighbours will tend to help each other
when required, but they do not live in each other’s pockets. There are few concerns about crime or anti-social
behaviour. When they are victims it is generally well away from home, and the offences are relatively minor; more
likely to be street theft or car crime than anything more serious. These people are generally very satisfied with
how the police deal with incidents.
Finances Corporate Chieftains are amongst the most affluent Mosaic Types, and the nature of the
neighbourhoods ensures that few people who don’t fit the typical profile of Corporate Chieftains can afford to live
in these areas. As a result this Mosaic Type has the lowest rate of take up of all state benefits, with the exception
of the state pension. In addition to living life very comfortably, they ensure that their future is also secure through
savings, investments and shares. These people rarely default on bills such as the council tax.
Environmental Issues These people are very concerned about the environment, and are willing to spend
money on environmentally friendly goods. However, their lifestyle is not in accordance with their attitudes. Their
large detached houses are particularly environmentally unfriendly. Similarly, they tend to be multi-car households
driving luxury, executive and sports models. The only saving grace is that many use the train to get to work, so
annual mileage is relatively low.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Description - Sociology and Environment


Summary Corporate Chieftains contains very wealthy people, many of whom are senior
business managers, living in large detached houses in outer metropolitan suburbs.
Demography These are people who have been very successful in climbing the career
ladders of large commercial organisations or who have built up substantial commercial
enterprises of their own. Not necessarily highly intellectual in their approach, they have relied
on pragmatic commercial acumen and long hours to reach positions of seniority that now
command very healthy salaries. These they use in part to finance the purchase of expensive
houses in exclusive suburbs in outer metropolitan areas. These areas are most common in the
South East of England, in particular along the North Downs and in the Chilterns, areas where
in the nineteenth century land had little agricultural value and could be cheaply bought by
those who wanted to live in a large house surrounded by extensive grounds. Because these
houses are now so expensive, it is uncommon for younger executives to be able to afford
them this after all is hardly first time or even second time buyer territory - and few people in
these neighbourhoods are in their twenties, starting families. It is at about forty when people
are most likely to be able to afford to buy into these exclusive neighbourhoods at a time in
their life stage when children are at least at primary school and very often in their teenage
years. Housing such as this is hardly suited to single people or to people on retirement
incomes, and most households contain people who are married rather than co-habiting. Men,

Description - Sociology and Environment


in particular, work extremely long hours and are frequently required to undertake foreign
travel. Home life is interrupted by the need to address unexpected corporate issues and, as a
result, family responsibilities are often unevenly divided. Wives who acclimatise to this style of
living tend not to be ones who want to pursue independent professional careers or, if they do,
recruit nannies and housekeepers who shoulder much of the responsibility of looking after
growing children. Many of these people are keen to live at arms distance from the
cosmopolitan variety of central London, to which they commute for business meetings or visit
from time to time to go to a show. The ethnic minorities and significant Jewish population that
have moved into these neighbourhoods are equally likely to value their quietness and
seclusion and to gain satisfaction from the prestige of living in areas of such uniformly high
wealth.
Environment Neighbourhoods of Corporate Chieftains occur both in very wealthy suburbs
and in those outer metropolitan areas where it is often not entirely clear in which particular
locality you happen to be when you are trying to find them. In both cases, houses tend to be
very large, with four or more bedrooms, and detached. Often they are surrounded by trees
and protected from the view of visitors by beds of laurels and rhododendrons. Though only a
minority of house owners have gone to the expense of defending themselves with security
gates, there are many indications, from alarm systems to closed circuit television cameras,
that these properties need to be protected against burglars. In outer metropolitan areas these
houses have house names and are hardly visible from the road, being accessed along gravel
driveways. Suburban varieties are advertised by estate agents as having 'carriage driveways'
from which it is normally possible to remotely open the doors of double garages. From these
named houses it is often difficult to find a way along country lanes to recognisable through
routes most are beyond the perimeter of built up villages and grown up children as well as
wives and even nannies and au pairs need access to their own car to experience any
semblance of social life. Though trips to the shops, to work or to the train station necessitate
a significant journey, many of these neighbourhoods are easily accessible from the national
motorway network and many are within easy reach of Heathrow or Gatwick which makes
them convenient for people working for international companies.

2
(Continued)
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Description - Sociology and Environment (Continued)


Economy Corporate Chieftains is resilient to changes in the broader economy and, in recent
years, these people have benefited from the ability of company directors to win salary
increases higher than the national average using the justification that their employers need to
offer these high salaries in order to remain competitive in a transatlantic executive
marketplace. The growing tendency of companies to offer handsome “
golden hellos”, performance related incentives and compensation for loss of office means that
older residents very often benefit from substantial lump sum windfalls.
Consumer Values It can be argued that Corporate Chieftains is too busy making money
to devote much attention to the finer issues of aesthetics, and some of the houses in this type
of neighbourhood understandably give the appearance of being designed for people with more
money than taste. However many houses have great character and are set in beautifully
landscaped gardens.
With the man often so busy at work it often falls to the wife to assume sole responsibility for
the selection of consumer products. In this respect these neighbourhoods are ones that retain
quite old-fashioned gender roles. In general brands are preferred on account of their reliability
and prestige and, whilst large amounts of money can be spent in ostentatious and quite
idiosyncratic ways, styles often conform to a safety first approach. Corporate Chieftains is a
Type that doesn't appreciate advertising of a post-modern or reflective nature. Though few

Description - Sociology and Environment


give money to the Conservative Party or participate in the running of their local associations,
the majority are loyal to them when it comes to the ballot box.
Consumption Patterns Corporate Chieftains has money to spend on a wide range of
products and services. Whilst many have cars provided for and maintained by the companies
for whom they work, many pay out large amounts each month on their mortgages. Many
services are 'outsourced'. Children are sent to private schools, gardeners employed to
maintain the grounds, builders to look after the fabric of the house, cleaners, au pairs and
nannies to help with the housework. Large amounts are often spent on spa and beauty
treatments, on laundry and dry cleaning services and on the enjoyment of country and
sporting clubs. Swimming pools and equestrian stables can also absorb a significant amount of
higher tax rate earnings. At this stage in their lives many households do not need to borrow
from their banks, other than to finance their homes, but do rely on their advice on how to
maximise long term returns and minimise tax on their fast accumulating savings and
investments.
Change A key feature of some Corporate Chieftains neighbourhoods is the tearing down of
smaller houses, often set in extensive grounds, and their replacement with larger houses of
higher specifications but on smaller plots. Many of these are designed as gated communities.
The limited number of residential areas of this sort should ensure that in the long term their
house values rise faster than the national average.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Description - Culture and Consumer Psychology


These people are very wealthy in terms of both income and capital. Their wealth comes more
from a measured and successful progression up corporate ladders, rather than through very
high contractual mobility on a global scale, or through steady application within one of the
more elevated professions. As with other Types in this Group, these people have benefited
substantially from the new political ideologies, and the profound shifts in economic structures
which have occurred over the last two decades. People in this Type are wealthy by being at
director level or very senior management positions in large organisations, particularly in the
private sector. These people are the powerful 'movers and shakers' in the world of work, who
control capital and the destinies of others. The rewards of such responsibilities are
considerable. As well as high incomes, they have also accumulated substantial capital through
share options, 'golden hellos', generous pension arrangements and the other financial benefits
of high office in the private sector. They are well protected from economic and social hazards.
As might be expected, people in this Type are very well informed about economic and financial
issues, and they are very astute with their own funds, as well as those of the organisations

Description - Culture and Consumer Psychology


which employ them. They have extensive investments in stocks and shares. They may well
own their home outright, and many own other properties, sometimes abroad.
The traditional family unit is well represented here, with middle-aged couples and two
children, often teenagers or students. Home life will figure highly in the daily routines, but the
primary breadwinner, usually male, works long hours, and 'quality time' with the family is
likely to be very restricted. The families live in very large, very desirable houses in quiet,
exclusive, secluded, safe areas that are more or less free of any social or environmental
problems. Given very high levels of disposable income, these households can spend on a
lavish scale. They can afford private education and expensive interests. Sporting activities
include golf, skiing and yachting. Their interests also include the Arts, theatre, classical music,
eating out and socialising with friends, family and business colleagues. While they are in a
position to appreciate, to indulge and often to excel in such interests, their horizons are not as
global as some other privileged types, so although they travel extensively on business and for
leisure, there is usually a 'British' rather than a 'European' or 'International' dimension to their
underlying values and attitudes. They have very crowded lives, and their substantial
disposable incomes also mean that they are able to contract out routine domestic
responsibilities by employing nannies, gardeners and others who can provide support services.
They are 'time poor'. However, the older members of this Type, approaching or beyond
retirement age, may take up an interest in gardening, and in more routine activities such as
walking the dog. Or they might become immersed in a more unusual pastime or hobby.
Religion may be very significant in the lives of some of these families.
These people spend large amounts of their income running their households and on their
various interests. They prefer established, reputable brands and this is reflected in their choice
of cars, with top of the range luxury marques such as Lexus, BMW, SAAB and Volvo as the
preferred choices. Many have access to company cars and their own drivers. Second and third
cars are common and the choice here is often a 4x4.
Although they generally have conservative values, these people are innovators and respond
quickly to change. They make carefully considered choices with respect to all aspects of their
lives. They are highly rational consumers and seek out functionality rather than theatre. Their
positions in the economic order give them great authority, but they are not cultural opinion
leaders. However, their authority and their influence lead to a reinforcement of the value
systems which they hold strongly. These people are highly optimistic and confident. They have
a very clear sense of priorities and direction in all aspects of their lives.
These successful and wealthy people are at the summit of success in the corporate world.
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-54 (18.17%)
Marital Status Married (68.36%)
Household Composition Couples, dependent children (30.75%)
Length of Residency 9+ years (52.10%)
Health Good diet and health
Active lifestyle

Full details
in Section
Our Education
5 Adults Degree level
Children University admissions

Full details
in Section
Our Work Lives
6 Occupations Director (large/small company)
Private sector

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, state pension
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands F-H
Home Ownership Own home outright
House Value £279k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 3 or more cars
Travel & holidays Weekend/short breaks
Leisure Interests Antiques/fine art
Golf
Media Connected to the Internet
Characteristics

The Times

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Religious
Third World
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.08 Couples, no children 21.10
Female 50.92 Couples, dependent children 30.75
Couples, non-dep children 9.18
Age Lone parent 2.17
0-4 5.01 Single, non pensioner 6.30
5-14 14.32 Single, pensioner 9.64
15-24 10.74 All pensioners 13.29
25-34 7.08 Students in shared house 0.05
35-44 14.78 Student, living alone 7.92
45-54 18.17 Student, away from home 369 3.44
55-64 13.92
65-84 14.07 Number in Household
85+ 1.92 1 person 15.94
2 person 37.79
Age by Gender* 3 person 16.89
90+ 0.72 4 person 19.25
85-89 1.21 5 person 7.66
80-84 1.95 6 person 1.91
75-79 3.03 7+ person 0.56
65-74 9.01
60-64 5.93 Length of Residency
55-59 7.99 Less than 1 year 8.08
50-54 9.81 1 - 2 years 12.82
45-49 8.37 3 - 5 years 15.23
40-44 8.05 6 - 8 years 11.95
35-39 6.69 9+ years 52.10
30-34 3.98
25-29 3.11 Social Grade
20-24 4.13 A/B Upper Middle/Middle 233 49.54
16-19 5.19 C1 Lower Middle 32.85
0-15 20.84 C2 Skilled Working 5.44
Male Female D Working 4.30
E Lowest level of subsistence 7.86
Marital Status 0 50 100 150 200

Single 21.68
Who We Are

Co-habiting 4.46
Married 68.36
Divorced 2.36
Widowed 5.31

Children in Household
1 child 14.41
2+ children 27.85 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 5.25 Anaemias N/a
Black 0.59 Diabetes mellitus N/a
Caribbean 0.24 Schizophrenia & other N/a
Irish 1.45 Neurotic, behav. & other N/a
Mixed 1.14 CNS inflammatory diseases N/a
2+ ethnic groups 10.65 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 910 4.38 Pulmonary disease & other N/a
Christian 71.06 Cerebrovascular diseases N/a
Other 5.33 Acute upper resp. infections N/a
None or not stated 19.23 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 2.24 Other acute lower resp. inf. N/a
Africa 2.25 Lung diseases ext. agents N/a
Caribbean 0.18 Liver diseases N/a
Cyprus 215 0.29 Gall bladder/other disorders N/a
Eastern Europe 0.56 Kidney diseases N/a
Far East 1.27 Abortions N/a
Jamaica 0.07 Labour & delivery problems N/a
Middle East/Central Asia 219 0.90 Delivery N/a
South Asia 1.90 Care complications N/a
USA 376 1.07 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily 228 N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 222 N/a Higher Education
Overall level 3 N/a University admission*** 239 N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 267 N/a
English level 8 383 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 218 N/a


Maths level 8 411 N/a
Science level 5 N/a
Science level 6 N/a
295 N/a * includes equivalent qualifications such as NVQs.
Science level 7
414 N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers 305 N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 1098 N/a
Females over 31 hours N/a Director, small company 434 N/a
Males over 49 hours N/a High manager 253 N/a
Self employed, staff 266 N/a High professional 240 N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 550 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 340 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 399 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 205 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* 215 N/a CII band 4 (21-50) N/a
Balance £1001+* 243 N/a CII band 5 (51+) N/a
239 N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card 234 N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) 275 N/a
Unit trusts 323 N/a
Premium bonds 218 N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value 1073 N/a
Low value N/a

Insurance
Company medical 227 N/a
287 N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached 332 N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F 390 N/a
Built Pre 1920 N/a Band G 1641 N/a
Built 1920-1945 N/a Band H 2925 N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value 212 N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms 505 N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 234 N/a
Seaside retirement N/a £300,001-£400,000 404 N/a
Island flag N/a £400,001-£500,000 574 N/a
£500,001-£600,000 667 N/a
Geographic Examples
Where We Live

£600,001-£800,000 766 N/a


Glasgow City N/a £800,001-£1,000,000 852 N/a
Scottish Borders N/a £1,000,001-£1,250,000 800 N/a
Manchester N/a £1,250,001-£1,500,000 777 N/a
Solihull 422 N/a £1,500,001-£1,750,000 716 N/a
Newham N/a £1,750,001-£2,000,000 648 N/a
Weymouth & Portland N/a £2,000,001+ 518 N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art 207 N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars 207 N/a Bingo N/a
3+ cars 331 N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New 321 N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol 324 N/a Competitions N/a
Diesel 279 N/a Computer games N/a
Company 212 N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive 419 N/a Feeding garden birds N/a
Luxury 828 N/a Football* N/a
Minivan 207 N/a Gardening N/a
Sports 345 N/a Going to the pub N/a
Sports Utility (4 x 4) 299 N/a Golf 241 N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 258 N/a History N/a
Plan 3+ hols next year 364 N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise 229 N/a Military interests N/a
Outdoor activity 280 N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 522 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 295 N/a
Study open university N/a
Theatre/arts 221 N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ 372 N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens 262 N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times 213 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer 206 N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys 200 N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access 256 N/a
VG/Londis N/a Email at home N/a
Waitrose 612 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT 278 N/a
Internet shopping N/a The Economist 1122 N/a
Low priced petrol N/a Money/current/legal 699 N/a
Parking facilities N/a National Geographic 258 N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek 212 N/a
Product range N/a TIME 309 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? 322 N/a
N/a 312 N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet 204 N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph 372 N/a
Express N/a
Financial Times 527 N/a
The Guardian N/a
The Independent 247 N/a
The Mirror N/a
The Observer 204 N/a
The People N/a
N/a
The Sun
The Times 419 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious 202 N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 500 N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside 272 N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk 209 N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening 155 N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) 175 N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern

Type A03 Corporate Chieftains 1.15%


Top business people returning late at night to their big houses
in extensive grounds.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 61/61 Rank 61/61


Value 6.410 Value 2.635

Low High Low High

Income Barriers to Housing and Services

Rank 61/61 Rank 17/61


Value 0.034 Value 25.529

Low High Low High

Employment Health and Disability

Rank 61/61 Rank 61/61


Value 0.036 Value -1.307

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 57/61 Rank 48/61


Value 9.154 Value -0.529

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Overview
Key Features
Wealthy older people
Grown up children
Grandchildren
Professional careers
Retirement
Good diet and health
Drink alcohol daily
Semi-rural locations
Good neighbourhood

Regional Houses

Plymouth, PL6

Rankings Top Councils


Age Rank (51/61) Castle Morpeth (11.45%)
Wealth Rank (2/61) Mole Valley (9.31%)
Good Health (13/61) Chiltern (8.96%)
Johnstone, PA5 Fear of Burglary (39/61) Waverley (8.32%)
Degree (8/61) Macclesfield (8.23%)
Public Renting (58/61) Winchester (7.75%)
Higher Tax (11/61) Brentwood (7.03%)
Environment (9/61) East Hampshire (6.76%)
Internet (23/61) Sevenoaks (6.51%)

Constituencies Regional Distribution


Gloucester, GL4
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Golden Empty Nesters contains wealthy older people living in large detached houses, often in choice residential
locations in semi rural settings.

Key Features Communication


Wealthy older people Receptive
Grown up children Telephone advice lines
Grandchildren Shops
Professional careers Internet
Retirement Broadsheet newspapers
Good diet and health Unreceptive
Drink alcohol daily TV
Semi-rural locations Telemarketing
Good neighbourhood Posters

Description - Public Sector Focus


Education Golden Empty Nesters are generally well educated. A third have a degree, and most left school
with the `O’ and `A’ levels required to begin a successful career. There are relatively few children living in these
neighbourhoods. Those that do, if not in private education, are quite likely to attend voluntary controlled or
voluntary aided schools. They will excel throughout their schooling, although not perhaps to the extreme heights
of children from some other areas of privilege. However, by the time they leave school they are on a par with
these children. It is highly unlikely that children from these areas will not speak English at home, and virtually
none will qualify for free school meals.
Health These people eat a reasonably healthy diet, and are unlikely to enjoy burgers, pizzas and chips. They
may well drink alcohol on a daily basis, but almost never to excess, and very few smoke. Their leisure time is
taken up with a wide range of pursuits, many of which will keep them physically active. Golden Empty Nesters are
therefore generally healthy, with reduced risks of contracting diseases associated with a poor lifestyle. However, as

Description - Public Sector Focus


they age they do seem to become susceptible to a range of cancers.
Crime These areas have high levels of social capital. They are seen as very nice places in which to live, and
neighbours are an important part of social life. Anti-social behaviour is rare. This general pleasant ambience in
some cases leads to trust and carelessness, thereby presenting opportunities to burglars. However, most offences
suffered by Golden Empty Nesters happen well away from home. These people trust the criminal justice system,
but don’t believe that it is hard enough. They are therefore generally satisfied with the way the police handle their
case, but are much more likely to feel that the offence merits a custodial sentence than any other Symbols of
Success.
Finances These people, throughout their successful careers, have feathered their nests for retirement. They
therefore are likely to have a wide range of savings and investments, as well as significant numbers of shares.
Their only call on the state is therefore the state pension. It is extremely unlikely that they will fail to pay their
council tax, or indeed any other bill.
Environmental Issues Golden Empty Nesters tend to live in large detached houses. However, they are
not as damaging to the environment as some other Symbols of Success, perhaps because of a lifestyle that sees
them frequently away from home, and a realisation that there is no need to heat all of the house now the children
have flown the nest. They drive a range of different vehicle types; some reflect their level of affluence, but others
will choose their car to match their needs. Annual mileage is close to the average. These people do care for the
environment, and will use their money to make a difference when they can.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Description - Sociology and Environment


Summary Golden Empty Nesters contains wealthy older people living in large detached
houses, often in choice residential locations in semi rural settings.
Demography This Type contains older people, many of whom have risen to important
positions in professional careers and who enjoy living in attractive detached homes, with large
gardens, in the types of area in which it would be a pleasure to retire. Many of these people
have worked in large international businesses, or in the public sector, maybe as surgeons in
large hospitals or as senior officials in the civil service. Others may have worked on a self-
employed basis or as part of a professional practice. Moving up career ladders, they have been
able to buy into comfortably large detached houses, typically with large gardens rather than
grounds, and into communities in which neighbours want to pass the time of day.
Neighbourhood watch schemes are particularly popular in these areas. Such people tend as a
rule to be at least in their late forties and early fifties and many have selected the house in
which they live on the basis of its neighbourhood as much as on the basis of the house itself.
Most would be quite happy to remain in their houses as long into their retirement as good
health will permit. Financially these people are comfortably off; mortgages are now paid off
and savings policies starting to mature. Whilst some elderly parents need looking after, others
have died and have left substantial windfalls from their estates. Grown up children are now at
university or are starting their own professional careers in distant parts of the country and
anxieties can focus on whether or not they will find partners who will conform to parents'

Description - Sociology and Environment


expectations of what is suitable for them. Photographs of newly arrived grandchildren are
increasingly likely to adorn the mantelpiece and initiate conversations with supportive
neighbours. In contrast to the areas inhabited by the most successful captains of industry,
Golden Empty Nesters are likely to lie further away from London and more commonly in
provincial regions. Likewise the population is likely to be more exclusively of British origin.
These are areas in which many will be celebrating silver weddings and where traditional British
reserve is likely to combine with a sense of responsibility towards people less fortunate than
oneself.
Environment Neighbourhoods of Golden Empty Nesters occur mostly within commuting
distance of, but slightly beyond, the outer rim of major cities, in dormitory villages and semi
rural suburbs as well as in more traditional suburbs. Such areas have been developed in the
form of houses of individual designs. Almost all the houses are detached and are set in mature
gardens which are often maintained with enthusiasm by older childless couples and which over
the years have been enhanced with fruit trees and flowering shrubs. Some may be set back
behind wooden or iron gates designed to mark property boundaries rather than to deter
criminals, and open on to lanes which often have not been modernised by kerbs or
pavements, thus giving a “country” appearance. Others take the form of crescents with little
through traffic often bordering onto open country. Many of these houses date from the 1930s
and the 1950s and are arranged in conventional lay outs with self-standing garages and
numerous outhouses. Most lie at some distance from local shops and residents are highly
reliant on their many cars, living as they do in areas poorly served by public transport.
Economy Golden Empty Nesters is resilient to changes in the broader economy and are
characterised by low levels of unemployment. Many people in these areas may once have
been self-employed but have since sold their businesses to younger owners or larger
companies. These areas have significant numbers of company directors but many are likely to
be with smaller firms serving local markets. Areas of this sort occur most often in labour
market areas that are reliant on service industries.

2
(Continued)
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Description - Sociology and Environment (Continued)


Consumer Values Golden Empty Nesters combines reliance on trusted brands with a
willingness to support smaller, more individual and more innovatory brands where they can
demonstrate a clear rational advantage. These people are considered, rather than impulsive,
in their approach to shopping and prefer to spend more money on longer lasting products
than on high fashion items. Many of these people have a strong sense of social responsibility.
Quality, choice and service are important criteria in the selection of supermarkets and people
may reject brands that do not conform to recognised standards of ethical behaviour. Liberal
Democrats have offered a strong challenge to the Conservatives in many neighbourhoods of
this sort.
Consumption Patterns Golden Empty Nesters has a very high level of disposable
income now that mortgages are approaching maturity and children are financially
independent. Much of this spare money is saved for retirement using tax efficient schemes
and many people have acquired quite substantial savings in the form of stocks and shares.
People purchase new cars, often with their own money rather than with their employer’s, and
are a good market both for short break holidays and long distance overseas travel. People are
eager to support the National Trust, and weekend breaks and foreign holidays often focus on
specialist interests such as the arts, history or heritage rather than the beach and local
nightlife.

Description - Sociology and Environment


Change Neighbourhoods of Golden Empty Nesters will continue to age. But in due course,
as local populations die or retire to smaller houses, the more urban of these areas will
rejuvenate with younger families. In more outer metropolitan areas, especially those with
good access to areas of high landscape value, it is quite likely that this type of neighbourhood
will continue to be sought after by higher income groups wanting a comfortable long term
home to enjoy well into their retirement years.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Description - Culture and Consumer Psychology


These people are in, or approaching, the later stages of the family life cycle. Many are retired.
Following a successful career in corporate life or in the professions, they have abundant
wealth in the form of capital as well as income. Given the absence of a younger family, they
also have very high levels of disposable income.
They live in large, imposing houses on the outskirts of cities and towns across the UK. The
level of outright home ownership is very high, reflecting the established prosperity of this
Type, the careful management of finances during their working lives, and quite often the
transfers of capital across the generations. In every respect, these people are very insulated
from economic and social problems, and they live safe, secure existences.
As with other prosperous types, these people are well-educated and well-informed, although
they are less likely to be conversant with the latest developments, and are more inclined to
adhere to the familiar, to those things which are tried and trusted. Their age means that they
are not adventurous compared with others who are in the vanguard of social and cultural
change, but they will and do respond and adapt to change, although at a measured pace.

Description - Culture and Consumer Psychology


Being older, these people are less engaged in the more self-assertive activities of those who
also enjoy large incomes. They are not sedate, but the more high-involvement and certainly
the more energetic leisure interests are of less appeal. All this is reflected in their buying
behaviour, which is marked by conservatism, where product quality and established brand
reputation are major drivers. They are not that concerned about economy except in the sense
of value for money.
Interests in art, antiques, good wines and classical music are very common in this Type,
where people have a fair amount of disposable time as well as disposable income. Many
become very knowledgeable in these and similar interests. Socialising with family and friends
is also significant for these people, who will usually be at the apex, if not at the centre of an
extended family, aswell as a social network which could be community based. While they are
still active beyond their immediate circles, visits to the cinema, the theatre and the other
more obvious public events available in the bustle of a city or town, become of less interest as
they get older. Instead, they are likely to become more involved in country pursuits and
home-based activities, notably gardening and small-scale DIY. They have not completely
abandoned their once busy lives which were constructed around work and career, but they
have made a shift towards recreation and more personal interests.
These people are characterised by those whose wealth is considerable and is a reward for
successful careers. They remain active but they seek a more relaxed way of life.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 55-64 (16.42%)
Marital Status Married (68.75%)
Household Composition Couples, no children (23.71%)
Length of Residency 9+ years (62.22%)
Health Good diet and health
Drink alcohol daily

Full details
in Section
Our Education
5 Adults Degree level
Children University admissions

Full details
in Section
Our Work Lives
6 Occupations Director, small company
Female manager/professional

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits State pension
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands E-G
Home Ownership Own home outright
House Value £205k
Location Semi-rural

Full details
in Section
Our Home Lives
9 Car ownership 3 or more cars
Travel & holidays Cruise
Leisure Interests Grandchildren
Classical music
Media Connected to the Internet
Characteristics

Daily Telegraph

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Animal welfare
Religious
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.74 Couples, no children 23.71
Female 51.26 Couples, dependent children 23.41
Couples, non-dep children 8.21
Age Lone parent 1.92
0-4 4.03 Single, non pensioner 6.73
5-14 11.50 Single, pensioner 12.76
15-24 8.88 All pensioners 17.17
25-34 6.61 Students in shared house 0.04
35-44 13.15 Student, living alone 5.99
45-54 17.41 Student, away from home 294 2.74
55-64 16.42
65-84 19.49 Number in Household
85+ 2.48 1 person 19.49
2 person 44.35
Age by Gender* 3 person 14.93
90+ 0.88 4 person 14.85
85-89 1.59 5 person 5.02
80-84 2.72 6 person 1.09
75-79 4.35 7+ person 0.27
65-74 12.30
60-64 7.42 Length of Residency
55-59 8.99 Less than 1 year 6.53
50-54 9.83 1 - 2 years 10.16
45-49 7.62 3 - 5 years 12.35
40-44 7.04 6 - 8 years 9.89
35-39 6.11 9+ years 62.22
30-34 3.86
25-29 2.78 Social Grade
20-24 3.41 A/B Upper Middle/Middle 202 42.92
16-19 4.30 C1 Lower Middle 33.39
0-15 16.81 C2 Skilled Working 6.98
Male Female D Working 5.34
E Lowest level of subsistence 11.36
Marital Status 0 50 100 150 200

Single 19.38
Who We Are

Co-habiting 4.80
Married 68.75
Divorced 2.66
Widowed 6.89

Children in Household
1 child 12.22
2+ children 21.18 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.09 Anaemias N/a
Black 0.24 Diabetes mellitus N/a
Caribbean 0.12 Schizophrenia & other N/a
Irish 1.20 Neurotic, behav. & other N/a
Mixed 0.66 CNS inflammatory diseases N/a
2+ ethnic groups 6.49 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.75 Pulmonary disease & other N/a
Christian 78.32 Cerebrovascular diseases N/a
Other 2.19 Acute upper resp. infections N/a
None or not stated 18.74 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.37 Other acute lower resp. inf. N/a
Africa 0.98 Lung diseases ext. agents N/a
Caribbean 0.11 Liver diseases N/a
Cyprus 0.09 Gall bladder/other disorders N/a
Eastern Europe 0.28 Kidney diseases N/a
Far East 0.65 Abortions N/a
Jamaica 0.04 Labour & delivery problems N/a
Middle East/Central Asia 0.31 Delivery N/a
South Asia 1.00 Care complications N/a
USA 0.41 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily 201 N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 230 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 238 N/a
English level 8 384 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 206 N/a


Maths level 8 351 N/a
Science level 5 N/a
Science level 6 N/a
278 N/a * includes equivalent qualifications such as NVQs.
Science level 7
388 N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers 206 N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 525 N/a
Females over 31 hours N/a Director, small company 260 N/a
Males over 49 hours N/a High manager 209 N/a
Self employed, staff 219 N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 265 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 243 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 219 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
230 N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card 206 N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) 282 N/a
Unit trusts 359 N/a
Premium bonds 204 N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value 1072 N/a
Low value N/a

Insurance
Company medical N/a
223 N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached 338 N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm 204 N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E 234 N/a
Age of Property Band F 668 N/a
Built Pre 1920 N/a Band G 830 N/a
Built 1920-1945 N/a Band H 269 N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms 218 N/a £70,001-£80,000 N/a
8 rooms 372 N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 214 N/a
Seaside retirement N/a £300,001-£400,000 287 N/a
Island flag N/a £400,001-£500,000 311 N/a
£500,001-£600,000 305 N/a
Geographic Examples
Where We Live

£600,001-£800,000 293 N/a


Glasgow City N/a £800,001-£1,000,000 266 N/a
Scottish Borders N/a £1,000,001-£1,250,000 212 N/a
Manchester N/a £1,250,001-£1,500,000 216 N/a
Solihull 380 N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars 249 N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New 257 N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol 259 N/a Competitions N/a
Diesel 258 N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive 280 N/a Feeding garden birds N/a
Luxury 380 N/a Football* N/a
Minivan N/a Gardening N/a
Sports 235 N/a Going to the pub N/a
Sports Utility (4 x 4) 206 N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year 302 N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise 220 N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 242 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ 202 N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose 390 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 293 N/a
Low priced petrol N/a Money/current/legal 354 N/a
Parking facilities N/a National Geographic 310 N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME 273 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? 206 N/a
N/a 252 N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph 357 N/a
Express N/a
Financial Times 275 N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times 294 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 336 N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening 168 N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) 168 N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth

Type A04 Golden Empty Nesters 1.21%


Families in later lifestages, many retired following successful careers,
in select neighbourhoods.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 59/61 Rank 59/61


Value 7.072 Value 3.737

Low High Low High

Income Barriers to Housing and Services

Rank 60/61 Rank 21/61


Value 0.038 Value 24.457

Low High Low High

Employment Health and Disability

Rank 57/61 Rank 59/61


Value 0.046 Value -0.989

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 58/61 Rank 52/61


Value 8.556 Value -0.648

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Overview
Key Features
Approaching retirement
Grown up children
Well educated
Senior public sector jobs
Large detached houses
Middle class areas
Liberal values
Active lifestyles
Eco-friendly products
Regional Houses

Nottingham, NG2

Rankings Top Councils


Age Rank (43/61) East Dunbartonshire (9.77%)
Wealth Rank (4/61) East Renfrewshire (8.97%)
Good Health (18/61) Bromley (8.05%)
Newport on Tay, DD6 Fear of Burglary (35/61) Brentwood (7.53%)
Degree (12/61) Vale of White Horse (6.75%)
Public Renting (54/61) Cardiff (6.12%)
Higher Tax (10/61) Rushcliffe (6.11%)
Environment (4/61) Stockport (5.95%)
Internet (26/61) Mid Sussex (5.70%)

Constituencies Regional Distribution


Worthing, BN14
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Provincial Privilege contains well educated older professionals who work in senior, often public sector, positions in
the centres of large provincial cities and who live in their older established suburbs.

Key Features Communication


Approaching retirement Receptive
Grown up children Telephone advice lines
Well educated Shops
Senior public sector jobs Heavyweight magazines
Large detached houses Broadsheet newspapers
Middle class areas Unreceptive
Liberal values Tabloid press
Active lifestyles TV
Eco-friendly products Telemarketing

Description - Public Sector Focus


Education As with the other Mosaic Types in Symbols of Success, educational attainment amongst Provincial
Privilege is high. The level of qualifications and the overall age profile would suggest that leisure based further
education courses may be attractive. The children living in these areas also do well at school, although most are
unlikely to be in the elite. As a consequence, whilst a significant majority will go on to university, the proportion is
not as high as, for example, Corporate Chieftains. These children are unlikely to qualify for free school meals.
Health Lifestyles of Provincial Privilege are generally good, with a healthy diet and a range of leisure pursuits
that provide sufficient exercise to maintain fitness. However, whilst their health is generally good, it is perhaps not
quite as it should be. In particular the incidence of heart related conditions is close to the national average.
Conditions particularly associated with poorer social conditions, such as drug abuse and teenage pregnancies are
relatively rare.
Crime Pleasant neighbourhoods and helpful neighbours, together with minimal anti-social behaviour, help to

Description - Public Sector Focus


make these areas nice places to live. Most of these people experience crime only when they are away from home,
whether at work, college, or at leisure. The nature of the incidents means that the police often do not catch the
offender, so satisfaction levels are fairly neutral.
Finances Whilst perhaps not having the excessive wealth of some Symbols of Success, Provincial Privilege
have more than adequately feathered their nest. They tend to prefer investments rather than savings, and are
likely to be holders of significant quantities of shares. Consequently few qualify for financial assistance from the
state, although the age profile does mean that a significant number are claiming the state pension. These people
have neither the need nor the ethical standards to default on any payments.
Environmental Issues Provincial Privilege tend to live in smaller houses than many Symbols of Success,
with a significant proportion living in large semi-detached houses, rather than detached homes. Their contribution
to CO2 emissions is therefore lower, being only marginally higher than the national average across all households.
They tend to drive a range of more expensive vehicles, from luxury models to minivans. Some drive more than
others, but high mileage is rare. These people care for environmental issues, and will readily support them
financially to make up for any shortcomings resulting from their lifestyle.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Description - Sociology and Environment


Summary Provincial Privilege contains well educated older professionals who work in
senior, often public sector, positions in the centres of large provincial cities and who live in
their older established suburbs.
Demography This Type contains well educated older people who live in the traditionally
better off established suburbs of large provincial cities. Many have senior positions in
organisations that provide service to their city, region or indeed, in the case of Cardiff and
Edinburgh, to the Welsh and Scottish nations. Provincial Privilege includes senior staff in
universities and hospitals, in government and in regional media and in professional practices
such as lawyers, architects and surveyors. These people feel strong attachments to the cities
where they may have spent the whole of their working lives and they have little inclination to
migrate to out of city estates or face long commutes from rural villages.
Most moved into the suburbs where they now live many years ago, when these were
attractive locations in which to bring up families. Their children have often passed through
good schools to university and beyond and many now live in houses quite a bit larger than
they really need. In earlier years they might have considered a move to London or the South
East but very often the difficulty in finding a pleasant house for their family at an affordable
price has persuaded them to remain where they are. House prices in the areas in which they
live have typically under performed the national average and those working in the public

Description - Sociology and Environment


sector have seen their salaries rise over the years only by modest amounts. However their
current reward is not just a comfortable home with a mortgage now nearly paid off and
disposable income sufficient to indulge in varied hobbies but the respect that they have
earned in their local communities. Besides being held in high professional regard they may be
active in the local choral society, members of the local philharmonic, on boards of school
governors or as valued members of local branches of national professional associations.
Typically these people are in their fifties and sixties, some approaching retirement and
wondering whether to remain in familiar surroundings with many friends or to exchange urban
living for coastal, country or even foreign retirement. Many take considerable interest in how
best to save for these eventualities recognising that downsizing to a smaller house will not
generate sufficient extra money to make a significant difference to their retirement incomes.
Environment Neighbourhoods of Provincial Privilege can date from many periods but much
of the housing consists of well built 1930s suburban stock, often with four rather than three
bedrooms and set within quite spacious plots. But many also date from the years just before
the First World War from the time when dormitory suburbs were first connected to
metropolitan centres by suburban railways. Much of the western part of Sheffield, Crosby and
Hoylake in Merseyside, Cheadle near Manchester, the northern suburbs of Cardiff and the
western ones in Edinburgh all contain much of this housing type. Many of these suburbs were
attractive originally because they provided a safer setting than Victorian suburbs in which to
raise a family, more distant from the labouring classes, and in their time they were built for
people of comfortable means. Today many of these areas are little changed in layout from how
they were when they were originally built. Semi-detached and detached houses stand behind
well manicured lawns which themselves are separated from the road by low walls often topped
by box hedges. Red brick on the lower storey and often pebble dashed or render on the upper
storey, these solid houses typically have stone or brick framed windows and porches well set
into the front of the house. Many have their own garages that may well be softened by
climbers attached to wooden trellises. At a comfortable distance, there are parades of
suburban shops perhaps including an estate agency, a newsagent selling basic convenience
products, a dry cleaner or hairdresser. From these local centres buses make frequent and
convenient journeys to the city centre.
2
(Continued)
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Description - Sociology and Environment (Continued)


Economy Provincial Privilege tends to be more reliant on city centre service jobs than they
are on jobs on industrial estates or out of city office parks. Devolution will have significantly
increased demand for houses in these areas in Cardiff and Edinburgh and the new investment
in public sector infrastructure is likely to have a positive effect on this type of neighbourhood
in many cities. Whilst recent turbulence in the stock market will have had a negative impact
on personal finances, the company and private sector guaranteed pensions that many
professional workers enjoy may prove an important mainstay for their prosperity in future
years.
Consumer Values Provincial Privilege contains many people who do not have strong
material aspirations and who tend to be naturally suspicious of consumer advertising, many
feeling that at their stage of life they do not need to make further statements of their status
through material consumption. To appeal to this Type, advertising needs to provide
information on the practical product benefits and emphasise the social responsibility of the
brands that it promotes. Nonetheless Provincial Privilege is very interested in financial
advertising and is likely to be happy to undertake financial transactions via the Internet, which
is an important source of consumer information for many people. Environmental concerns are
particularly important in a community which takes little interest in ephemeral fashions.
Consumption Patterns Provincial Privilege has a stable and high level of disposable

Description - Sociology and Environment


income, much of which is saved. Significant amounts of money are spent on foreign travel, on
personal services, antiques and collectibles and on eating out.
Change It is quite likely that these neighbourhoods are in the process of becoming younger
as the original colonising cohort dies off, and that in future years they will become increasingly
attractive to families of younger professionals employed in city centre administrative jobs. In
many areas this process may have already started.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Description - Culture and Consumer Psychology


These people are prosperous, or financially comfortable. They enjoy good incomes and the
benefits of wise investments. Generally, they live in large, detached houses located in the
traditional middle-class areas of provincial cities and towns, and while they have high levels of
income, they are not as substantially wealthy as other financially privileged types, which are
more commonly found in the South and the South East. Many households are traditional family
units with young children, but there are also significant proportions of 'empty nesters', where
children have left home to progress through higher education, and establish their own
independence. Similarly, older people at, or beyond, retirement age are present in significant
numbers.
The price of property will deter singles and young couples entering the housing market in these
areas. However, they will benefit from significant inheritances in middle-age, when their parents
bequeath these properties to them the properties often being owned outright with mortgages
long since cleared.
These are also traditional areas with only a modest presence of ethnic groups, the multi-cultural

Description - Culture and Consumer Psychology


mix found in other prosperous areas being generally absent.
The income of most of these households comes from employment in the traditional professions,
often in the public sector. That income will be considerable where both partners work in a
professional capacity. The presence of children will determine disposable income, and this will
therefore vary considerably. However, few of these households will have trouble making ends
meet.
Having good incomes or pensions, and working or having worked in the professions or in
corporate life, these people enjoy those benefits which provide insulation from basic and
sometimes deteriorating public services. Many have private health care plans. The presence of
children will incur substantial regular outgoings on the basics. These people have an interest in
the more sophisticated and often expensive high-involvement activities of other wealthy types,
but it is not as pronounced and neither is it quite as cosmopolitan. Purchasing decisions are made
by a careful appraisal of the options, and are not likely to be highly influenced by marketing
messages. More domestic involvement is apparent with this Type. Thus, they enjoy the theatre,
the cinema, classical music, wine and good food, but they are also content to provide quality time
for the children, look after the garden, read, listen to the radio and walk the dog. When they
watch TV, which is not frequent, news programmes, documentaries and quality dramas are
preferred. Their responses to innovation are not as rapid as some other Types, but while they are
not opinion leaders, they are early adopters so, for example, they are familiar with, and use
information technology to a considerable extent. In addition to personal expression and to simple
enjoyment, they generally have a sense of social and ethical responsibility, and will become
involved in good causes, as well as being fairly generous with donations to charities. Religion
figures large in the lives of many.
Car ownership is high, with many second cars, and while the prestige makes such as BMW and
SAAB are common, there is quite a mix of makes and models and this also reflects the diversity
of this Type.
These people are well-educated and well-informed about all aspects of contemporary life,
including financial issues. Their broad perspective means that they are usually liberal in their
prevailing values, beliefs and subsequent attitudes. They generally represent the establishment,
but they are less likely to be an integral part of the status quo, and to varying degrees, display
considerable individuality. As a general rule, these people are inner-directed. They seek self-
expression and self-discovery.
These people are financially comfortable and secure in other respects. They have a well-
developed sense of identity through having carefully assessed their life choices.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-64 (29.24%)
Marital Status Married (63.57%)
Household Composition Couples, no children (19.29%)
Length of Residency 9+ years (63.32%)
Health Good diet and health
Active lifestyle

Full details
in Section
Our Education
5 Adults Degree level
Children University admissions

Full details
in Section
Our Work Lives
6 Occupations Female manager/professional
Public sector

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, state pension
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands E-F
Home Ownership Own home outright
House Value £170k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 2 or more cars
Travel & holidays Weekend/short breaks
Leisure Interests Theatre/arts
Grandchildren
Media Connected to the Internet
Characteristics

Daily Telegraph

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Cancer research
Religious
Crime Likely to occur near work or college
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.40 Couples, no children 19.29
Female 51.60 Couples, dependent children 24.24
Couples, non-dep children 8.38
Age Lone parent 2.78
0-4 4.63 Single, non pensioner 8.04
5-14 12.06 Single, pensioner 15.25
15-24 10.02 All pensioners 14.92
25-34 8.65 Students in shared house 0.11
35-44 14.30 Student, living alone 6.88
45-54 15.85 Student, away from home 204 1.90
55-64 13.39
65-84 18.65 Number in Household
85+ 2.45 1 person 23.28
2 person 38.72
Age by Gender* 3 person 15.48
90+ 0.82 4 person 15.82
85-89 1.62 5 person 5.18
80-84 2.82 6 person 1.21
75-79 4.40 7+ person 0.31
65-74 11.31
60-64 6.18 Length of Residency
55-59 7.20 Less than 1 year 6.37
50-54 8.53 1 - 2 years 10.11
45-49 7.35 3 - 5 years 11.64
40-44 7.33 6 - 8 years 9.39
35-39 6.97 9+ years 63.32
30-34 5.07
25-29 3.60 Social Grade
20-24 4.09 A/B Upper Middle/Middle 36.46
16-19 4.71 C1 Lower Middle 34.25
0-15 18.01 C2 Skilled Working 8.97
Male Female D Working 7.60
E Lowest level of subsistence 12.72
Marital Status 0 50 100 150 200

Single 23.02
Who We Are

Co-habiting 5.40
Married 63.57
Divorced 3.35
Widowed 7.98

Children in Household
1 child 14.15
2+ children 23.47 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 3.22 Anaemias N/a
Black 0.50 Diabetes mellitus N/a
Caribbean 0.26 Schizophrenia & other N/a
Irish 1.29 Neurotic, behav. & other N/a
Mixed 0.81 CNS inflammatory diseases N/a
2+ ethnic groups 7.16 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.83 Pulmonary disease & other N/a
Christian 76.10 Cerebrovascular diseases N/a
Other 3.28 Acute upper resp. infections N/a
None or not stated 19.79 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.23 Other acute lower resp. inf. N/a
Africa 1.13 Lung diseases ext. agents N/a
Caribbean 0.16 Liver diseases N/a
Cyprus 0.18 Gall bladder/other disorders N/a
Eastern Europe 0.32 Kidney diseases N/a
Far East 0.69 Abortions N/a
Jamaica 0.08 Labour & delivery problems N/a
Middle East/Central Asia 0.44 Delivery N/a
South Asia 1.24 Care complications N/a
USA 0.27 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 208 N/a
English level 8 291 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 273 N/a
Science level 5 N/a
Science level 6 N/a
237 N/a * includes equivalent qualifications such as NVQs.
Science level 7
301 N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 239 N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 329 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 240 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 223 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
202 N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) 227 N/a
Unit trusts 275 N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value 816 N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E 348 N/a
Age of Property Band F 447 N/a
Built Pre 1920 N/a Band G 210 N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms 206 N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull 306 N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol 201 N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year 229 N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose 218 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal 212 N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME 203 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph 256 N/a
Express N/a
Financial Times 215 N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times 226 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious 204 N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college 232 N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire

Type A05 Provincial Privilege 1.62%


Well-educated older professionals living in established
suburbs.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 56/61 Rank 58/61


Value 8.239 Value 4.869

Low High Low High

Income Barriers to Housing and Services

Rank 55/61 Rank 46/61


Value 0.049 Value 19.162

Low High Low High

Employment Health and Disability

Rank 52/61 Rank 53/61


Value 0.055 Value -0.718

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 51/61 Rank 44/61


Value 10.971 Value -0.429

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Overview
Key Features
Full nest families
Well paid executives
Large corporations
M3/M4 corridor
Large modern houses
Company cars
Good diet and health
Active lifestyles
Internet
Regional Houses

Camberley, GU47

Rankings Top Councils


Age Rank (19/61) Wokingham (15.58%)
Wealth Rank (3/61) Surrey Heath (14.15%)
Good Health (5/61) Hart (10.60%)
Basingstoke, RG24 Fear of Burglary (51/61) Bracknell Forest (9.79%)
Degree (15/61) Redditch (8.56%)
Public Renting (61/61) Congleton (7.98%)
Higher Tax (12/61) Mid Sussex (7.97%)
Environment (18/61) Aylesbury Vale (7.74%)
Internet (9/61) Huntingdonshire (7.67%)

Constituencies Regional Distribution


Linlithgow, EH49
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

High Technologists are found in areas of modern, high specification family housing, mostly in outer metropolitan
areas, which attract well paid executives working in large corporations.

Key Features Communication


Full nest families Receptive
Well paid executives Internet
Large corporations Telephone advice lines
M3/M4 corridor Broadsheet newspapers
Large modern houses Magazines
Company cars Unreceptive
Good diet and health TV
Active lifestyles Telemarketing
Internet

Description - Public Sector Focus


Education As with all Symbols of Success, High Technologists are generally well educated. However, although
28% have a degree, this is the smallest proportion within this Mosaic Group. Furthermore, the proportion that
have not attained at least 5 `O’ levels is very close to the national norm. To an extent this is reflected in the
education progress of their children, in that their levels of performance do not match that of many others within
Symbols of Success. However, it does appear that most children do well through school life, leaving with good
sound qualifications to set them up for a career, or for entry into university. Free school meal take-up is very low.
Health These people generally eat healthily, and many belong to a gym. However, after a long day at the office
and a work-out on the way home, it is not unusual for High Technologists, on occasion, to succumb to a ready-
made microwave meal, or to pick up a take-away on the way home. These are neither smokers nor binge drinkers.
Many will have private medical insurance, often provided by their employer, and are likely to have regular health
checks. Consequently their health is good, and their demands on the NHS low.

Description - Public Sector Focus


Crime High Technologists feel that they live in good areas, but there is less neighbourly spirit than is typically
found in affluent areas. Neighbours will help each other, but will wait to be asked rather than volunteering. The
location of these areas mean that some aspects of anti-social behaviour, in particular teenagers hanging around,
are more in evidence than will be found elsewhere in Symbols of Success. The majority of offences occur away
from the home. These people’s attitude to the police varies between the specific and the general. They feel that
the police do not communicate or provide support while investigating an offence, and rarely catch the offender, so
are dissatisfied with the police handling. However, their overall rating of the police remains high.
Finances High Technologists earn sufficient money to have comfortable levels of savings, investments and
shares. However, this is not typically on the scale of the Corporate Chieftains or Global Connections. Nevertheless,
it means that relative take-up of state benefits is low, and that the council tax and other bills are paid on time.
Environmental Issues These people claim to care for the environment, but the reality is often different.
They are typically multiple car households, buying prestige models and doing medium to high annual mileage.
Their houses, although modern and hence designed to be energy efficient, are large and result in wasted heating
and lighting. They are generally neutral in their willingness to pay more for environmentally friendly goods.
Therefore the most conscious act that most will do for the environment is to contribute to an environmental
charity.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Description - Sociology and Environment


Summary High Technologists are found in areas of modern, high specification family
housing, mostly in outer metropolitan areas, which attract well paid executives working in
large corporations.
Demography This Type contains many areas of new wealth where larger corporations,
many of which are based in the high technology sector, recruit highly paid executives to
manufacture products or services with a high value added content. Many of these corporations
are based along the M3/M4 corridors and have generated a demand for highly paid labour that
could not have been satisfied without planning policies that allowed developers to build large
numbers of very high specification estates on the edge of existing settlements. These
developments, many of which took place during the 1980s, were designed for people on good
salaries who wanted a smart and modern environment in which to raise their families within
reasonable commuting distance of their offices. In many of these areas the demand for
houses in pretty country villages way exceeds the supply and these modern estates, however
much character they may lack, present an easy option in a market of very limited choice. The
populations who now live in these estates have now begun to age. Children who were of
nursery school age are now less common than children of secondary school age and the
parents, who in earlier times may have been in their thirties, are now very often moving
across the cusp into later middle age. In these well organised homes people are more likely to
be married than co-habiting, and young singles and old age pensioners are noticeably absent.

Description - Sociology and Environment


Wives as well as husbands are well qualified and many go out to work in challenging
professional jobs. In these outer metropolitan areas the population is almost entirely white
and many residents will have migrated from more distant areas of the country. Almost all the
homes are owner occupied and most residents are still some way from completing their
mortgage repayments. Situated on the outskirts of older towns, most people commute
considerable distances to get to work and are often poorly integrated into the local
community. These are very much car based cultures. Public transport is infrequent and offers
access to limited destinations and most of the national multiples have set up positions in out
of town centres which are impossible to reach other than by car. The culture of these areas is
strongly child and family centred and though lives are busy and individuals have to go their
own way, many family decisions are made collectively. It is common for leisure activities,
including shopping, to be undertaken by the family as a unit.
Environment Neighbourhoods of High Technologists tend to consist of quite large
detached houses, mostly of modern design, laid out in quiet cul-de-sacs and in relatively small
developments. Houses are typically arranged in an irregular manner and many of the designs,
though they use common components, look as though they are one off. These tend mostly to
be open plan estates and many residents have difficulty fitting their cars into the private space
available. Most houses have garages but few will accommodate two cars and it is quite
common to find boats, caravans and children's cycles also parked outside on expensive brick
laid driveways which present an air of greater opulence than the concrete hard standing that
would be put down in older developments. In the gardens, plants tend to be trimmed rather
than allowed to ramble and whilst some residents seem to have a natural ability for the
management of their small estates, for many others this task appears to be a responsibility
rather than a pleasure. Beyond the houses it is seldom far to the open countryside except
where even newer estates have been recently built. Trips to schools and to shops often require
more than a few minutes drive and the general absence of local convenience shops
encourages petrol stations to diversify into the sales of convenience items, which is
particularly helpful for the dual income families who work on office parks which offer poor
opportunities for lunchtime shopping.
2
(Continued) 2-1
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Description - Sociology and Environment (Continued)


Economy Neighbourhoods of High Technologists are scattered throughout the country but
occur in largest numbers in the triangle between Newbury, Basingstoke and Windsor within
the commuter hinterland of Oracle and Microsoft. Whilst by no means all the residents work in
high tech industries, these are very much areas where corporate executives work in a high
technology office environment and need to be confident in coping with automation. Experience
in the use of these technologies at work leads many to make more extensive use of them at
home not just for entertainment but also for product information and on line ordering. The use
by adults of these technologies encourages children to appreciate the wider uses to which
these technologies can be put and introduces a virtuous circle creating an ever more IT
literate workforce. Despite high costs and low unemployment in these regions, IT companies
continue to concentrate in them providing plentiful alternatives to their current employers for
those eager for further career advancement.
Consumer Values High Technologists typically approaches consumer decisions from a
rational perspective and value brands that offer high levels of flexibility and personalisation
and convey an image of innovation and high performance. These people are well informed on
the relative merits of different brands and are keen to try new products. There is a tendency
for these people to be more focussed on material possessions, and on equipment in particular,
than on experiences. Votes at election time tend to assist Conservative candidates.

Description - Sociology and Environment


Consumption Patterns High Technologists has high levels of disposable incomes, not
least as a result of the benefits such as company cars and pension and insurance schemes to
which many of them are entitled. These are good markets for home furnishings, for new
kitchens, bathrooms, conservatories and extensions and for electronic equipment particularly
relating to home entertainment and information technology. Significant amounts of money are
also spent on sports and outdoor equipment and many residents prefer climbing mountains
and sailing boats to visiting theatres or art galleries. Much leisure equipment is purchased for
children. Visits to supermarkets are infrequent but expensive and shopping trolleys are likely
to be loaded with multi pack offers and ready-made meals.
Change The age profile of High Technologists areas will continue to age, though once
residents get to retirement age it is likely that many of them will move to more rural locations.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Description - Culture and Consumer Psychology


These people have good incomes through being employed as senior managers in corporate
life, or in both the old and the new professions. Specialist skills and experience of new
technology are common in this Type and they have benefited greatly from the 'new economy',
particularly in the Home Counties where they are often found. They live in large, detached or
semi-detached houses on recently built 'executive' estates. These modern houses have
garages and large lawns, and the houses are usually mortgaged, although some are owned
outright.
Although these people have good incomes from salaries and considerable financial
investments, particularly where both partners are working, outgoings are also substantial in
these ‘full-nest’ families, where the children are typically teenagers. These large households
result in very costly shopping trips for groceries. Value for money is not a major issue, and
they have a preference for recognised and familiar brands. They are less inclined to take
advantage of more urban attractions such as the cinema or the theatre. While they are more
home-based with the family, TV viewing is limited and rarely includes the more popular

Description - Culture and Consumer Psychology


programmes. However, they do like to eat out in restaurants. They are also physically active
and participate in more assertive interests such as cycling and hiking, most likely as a family
when the children are younger. The home is modern, comfortable and easily maintained which
is the way they prefer it. There is little interest in DIY, gardening and other ‘home building’
activities, but they spend heavily on investments such as house extensions, conservatories
and new kitchens.
Engagement with the world of information technology is very notable amongst these people
and this applies to parents and children. 'High technology' gadgets are frequently acquired.
Internet connections are commonplace and considerable use is made of Internet shopping and
banking. However, while they are technophiles in this area, they are not generally innovators.
These people have a conservative and fairly insular disposition, and their worlds are
circumscribed when compared with those who couple a more cosmopolitan outlook with their
affluence. Apart from this notable interest in IT, these people have fairly broad tastes and
preferences. For example, they read the quality broadsheets but they also read other types of
newspapers.
Travel by car is very significant for these people. This is a matter of personal preference but
they also have little choice as public transport is poor. Many households have two cars. One
car is likely to be an 'executive' marque and model from Audi, Volkswagen or Rover, and this
is often a company car. The presence of children means that the MPV is also popular.
These people are not obsessed with status and they are not immersed in the more acquisitive
values of consumer society, but they are certainly influenced by those values, and will spend
large amounts to maintain and develop their lifestyles. To a point, they are modernists who
are 'outer directed', looking for cues and for confirmation from others. Marketing messages
and the examples set by their colleagues, friends and neighbours will be reference points for
purchasing decisions.
These people are in many respects the new, well-off 'middle class', living comfortable and
fairly routine family lives.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-54 (19.31%)
Marital Status Married (67.55%)
Household Composition Couples, dependent children (35.44%)
Length of Residency 9+ years (50.52%)
Health Good diet and health
Active lifestyle

Full details
in Section
Our Education
5 Adults Degree level
Children University admissions

Full details
in Section
Our Work Lives
6 Occupations Director, small company
High manager

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands D-F
Home Ownership Own with mortgage
House Value £159k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 3 or more cars
Travel & holidays Weekend/short breaks
Leisure Interests Eating out
Theatre/arts
Media Connected to the Internet
Characteristics

Personal organiser/palm-top

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours will help
Charities Religious
Third World
Crime Likely to occur away from home
Environment Concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.98 Couples, no children 22.57
Female 50.02 Couples, dependent children 35.44
Couples, non-dep children 10.27
Age Lone parent 3.19
0-4 5.38 Single, non pensioner 7.12
5-14 15.18 Single, pensioner 6.73
15-24 12.06 All pensioners 8.46
25-34 9.22 Students in shared house 0.03
35-44 17.41 Student, living alone 7.48
45-54 19.31 Student, away from home 246 2.29
55-64 11.43
65-84 9.13 Number in Household
85+ 0.89 1 person 13.85
2 person 34.60
Age by Gender* 3 person 19.50
90+ 0.30 4 person 23.14
85-89 0.59 5 person 7.09
80-84 1.10 6 person 1.47
75-79 1.91 7+ person 0.34
65-74 6.08
60-64 4.53 Length of Residency
55-59 6.94 Less than 1 year 7.62
50-54 10.01 1 - 2 years 13.11
45-49 9.34 3 - 5 years 15.32
40-44 9.16 6 - 8 years 13.61
35-39 8.16 9+ years 50.52
30-34 5.57
25-29 3.63 Social Grade
20-24 4.53 A/B Upper Middle/Middle 41.09
16-19 5.94 C1 Lower Middle 33.03
0-15 22.22 C2 Skilled Working 10.90
Male Female D Working 8.00
E Lowest level of subsistence 6.98
Marital Status 0 50 100 150 200

Single 22.91
Who We Are

Co-habiting 5.85
Married 67.55
Divorced 2.86
Widowed 4.00

Children in Household
1 child 17.13
2+ children 29.84 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.60 Anaemias N/a
Black 0.37 Diabetes mellitus N/a
Caribbean 0.21 Schizophrenia & other N/a
Irish 1.03 Neurotic, behav. & other N/a
Mixed 0.77 CNS inflammatory diseases N/a
2+ ethnic groups 6.81 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.39 Pulmonary disease & other N/a
Christian 77.45 Cerebrovascular diseases N/a
Other 2.59 Acute upper resp. infections N/a
None or not stated 19.57 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.08 Other acute lower resp. inf. N/a
Africa 0.98 Lung diseases ext. agents N/a
Caribbean 0.14 Liver diseases N/a
Cyprus 0.09 Gall bladder/other disorders N/a
Eastern Europe 0.21 Kidney diseases N/a
Far East 0.65 Abortions N/a
Jamaica 0.06 Labour & delivery problems N/a
Middle East/Central Asia 0.28 Delivery N/a
South Asia 0.95 Care complications N/a
USA 0.28 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 213 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 241 N/a
Science level 5 N/a
Science level 6 N/a
212 N/a * includes equivalent qualifications such as NVQs.
Science level 7
252 N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 304 N/a
Females over 31 hours N/a Director, small company 218 N/a
Males over 49 hours N/a High manager 210 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 235 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 449 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 327 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 201 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card 203 N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) 221 N/a
Unit trusts 217 N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value 206 N/a
Low value 244 N/a

Insurance
Company medical 215 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached 319 N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage 203 N/a Band C N/a
Second home N/a Band D N/a
Band E 380 N/a
Age of Property Band F 410 N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ 234 N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms 254 N/a £70,001-£80,000 N/a
8 rooms 306 N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull 413 N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars 207 N/a Bingo N/a
3+ cars 250 N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New 221 N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol 224 N/a Competitions N/a
Diesel 221 N/a Computer games N/a
Company 241 N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports 213 N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year 216 N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 224 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ 253 N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens 208 N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top 266 N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose 233 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 231 N/a
Low priced petrol N/a Money/current/legal 235 N/a
Parking facilities N/a National Geographic 279 N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? 220 N/a
N/a 217 N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times 214 N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 208 N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside 228 N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing 164 N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath

Type A06 High Technologists 1.88%


Corporate high-fliers living in spacious, often modern, detached
houses.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 60/61 Rank 56/61


Value 6.762 Value 6.212

Low High Low High

Income Barriers to Housing and Services

Rank 59/61 Rank 37/61


Value 0.041 Value 20.347

Low High Low High

Employment Health and Disability

Rank 58/61 Rank 57/61


Value 0.046 Value -0.898

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 60/61 Rank 53/61


Value 7.018 Value -0.650

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Overview
Key Features
Married
Full nest families
Well informed
Professional occupations
Commuters
Some downsizing
Attractive villages
Good diet and health
Independent and active

Regional Houses

Knutsford, WA16

Rankings Top Councils


Age Rank (38/61) Hart (26.33%)
Wealth Rank (5/61) South Cambridgeshire (16.97%)
Good Health (11/61) West Oxfordshire (16.28%)
Oakham, LE15 Fear of Burglary (37/61) Waverley (15.61%)
Degree (10/61) Uttlesford (15.06%)
Public Renting (55/61) South Bucks (14.61%)
Higher Tax (9/61) South Northamptonshire (14.39%)
Environment (10/61) Aylesbury Vale (14.39%)
Internet (10/61) Mole Valley (13.23%)

Constituencies Regional Distribution


Northampton, NN7
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Semi-Rural Seclusion contains people living in environmentally attractive villages and small towns where highly
paid long distance commuters mix with a more locally oriented older population.

Key Features Communication


Married Receptive
Full nest families Internet
Well informed Telephone advice lines
Professional occupations Social networks
Commuters Unreceptive
Some downsizing TV
Attractive villages Telemarketing
Good diet and health Posters
Independent and active

Description - Public Sector Focus


Education In general these are well educated people, with almost one-third having degree level qualifications.
However, there is a significant minority with few or no qualifications, mostly amongst the more elderly in the
neighbourhood. The children in Semi-Rural Seclusion are successful at school, although less likely to attain the
same levels of excellence as others within Symbols of Success. Of this Mosaic Group, these children are the least
likely to go to university, although their admissions rate is well above the national average. It is highly unlikely
that children in these areas will speak languages other than English at home, and few will qualify for free school
meals.
Health These people eat well, are less likely to smoke than many, and drink little but often. Exercise is taken on
the golf course, or on the open water, taking advantage of location to follow country pursuits. Those still in work
are likely to have the protection of medical insurance through their employers, whilst others will have taken out
private cover themselves. Therefore their lifestyle ensures that they are healthier than many in the population,

Description - Public Sector Focus


and that when they do become ill the insurance means that they may be less burdensome on the NHS. Teenage
pregnancies and cases of drug and alcohol abuse are not major problems in these areas.
Crime These are areas where social capital is high. Neighbours help each other, and most people find the area
pleasant to live in. Anti-social behaviour is relatively uncommon, and incidents involving racism are rare. Fear of
crime is generally low, with more fear of theft or damage to property than physical crime. When they are victims
of crime, it tends to be away from the home, and many think that the perpetrator was likely to be have been
under the influence of alcohol or drugs. In complete contrast to High Technologists, these people seem to be
happy with how the police deal with specific incidents, but their rating of the police overall is only moderate. These
are probably people who feel that the police should be more visible than they usually are in such neighbourhoods.
Finances Many of these people are on comfortable incomes, and a significant proportion are higher rate tax
payers. They are therefore, in general, financially secure, with investments and, to a lesser extent, savings and
shares. With the exception of those on state pension, very few people need to claim state benefits. They tend not
to get into uncontrolled debt, and hence bills such as the council tax are usually paid on time.
Environmental Issues These people, despite claiming to be very concerned for the environment, follow
lifestyles that are especially damaging. In particular, these are often multiple car households, with large luxury
cars doing high mileage either on company business or on the long commute to work. They are also not especially
environmentally friendly at home, where their large, old, detached houses do not have the insulation found in
modern housing. Instead of materially changing their lifestyle these people will seek to make amends by financial
contributions.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Description - Sociology and Environment


Summary Semi-Rural Seclusion contains people living in environmentally attractive villages
and small towns where highly paid long distance commuters mix with a more locally oriented
older population.
Demography Semi-Rural Seclusion is found in many areas which were once rural in
character but which have now become attractive places for long distance commuters to live.
Living on the edge of growing market towns or in expensive villages where pricey pockets of
modern housing have been added to areas of traditional housing, many residents enjoy the
amenities of country living and the benefits of well paid jobs in areas of rapid employment
growth. The balance between preservation and development is maintained by building new
houses in very small developments, often in the grounds of large old houses, and in ways
which do not destroy the character of the original development. These are not 'estate' villages
just somewhere cheap to buy a new home - but ones in which newcomers are eager to
participate in the social calendar of the host community. The people are typically on higher
than average incomes, many are mature professionals and a substantial number are self-
employed specialists who work from home. Some, such as those who might have taken over
the “Old Rectory”, command very high positions in large companies. Houses in
neighbourhoods such as these are almost all beyond the reach of the first time buyer and
accommodate children of late primary and secondary school age rather than ones in nappies

Description - Sociology and Environment


or pushchairs. Parents are more likely to be married than to co-habit. These are
predominantly areas of the white middle classes and are too far from London to have
attracted many residents born in other European countries. Despite the mix of older, less well
paid locals and better off commuters, these neighbourhoods display a strong level of social
cohesion based on a common appreciation of their natural heritage.
Environment Neighbourhoods of Semi-Rural Seclusion are found in a number of different
environments. A large proportion of residents will live in detached houses built during the
1970s and 1980s to modern designs in small cul-de-sacs leading off village streets or off the
principal routes leading out of small market towns to open country. These small estates are
often built to low residential densities and the houses, though consistent in design, are usually
all different. Most will have open plan frontages and integral garages and streets and gardens
are quite likely to be planted with cherry trees which enhance the natural, rural atmosphere.
Other residents will live in older houses dating from a variety of periods that have been added
one at a time to these older settlements. Some of these older houses may have been artisan
houses with front doors leading directly on to the street, others previously used partly for
commercial purposes such as the “Old Forge” or the “Old Bakery”. Individual bungalows and
pairs of semi-detached houses from the 1930s mix with small terraces of Edwardian housing
and the occasional large old house which may have been once occupied by a local dignitary or
the local vicar for whose appointment he may have been responsible. Although many of these
neighbourhoods have views of distant farmland and are well provided with pubic footpaths to
streams and meadows these are not places where farmers or farm workers tend to live. Most
will be well supported with local convenience stores and perhaps a local primary school but
any major shopping trip will need to be undertaken by car. These are neighbourhoods that are
particularly poorly served by public transport.

2
(Continued) 2-1
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.04%


2.14%
Higher income families living on the outskirts of commutable
metropolitan areas.

Description - Sociology and Environment (Continued)


Economy Neighbourhoods of Semi-Rural Seclusion are most common in the outer parts of
the South East of England in counties such as Hampshire, Oxfordshire and Cambridgeshire
which are beyond London's regular commuter belt but which are experiencing rapid
employment growth, particularly in service industries. People in this Type may find work in the
new research companies setting up in science parks around Oxford and Cambridge or may be
senior managers in companies located in places such as Milton Keynes, Bracknell or
Basingstoke who want to live in a more individual house in a more traditional community than
those available in their immediate vicinities. Of course many more work in the rich variety of
service jobs that support the needs of people working in these new growth industries and
which provide interesting opportunities for setting up one's own business.
Consumer Values Semi-Rural Seclusion contains people who are confident in their
judgement and who are well integrated in their communities. They have little interest in the
use of consumption for conspicuous display, or in fashion. Preferred styles are traditional and
casual with a high emphasis on comfort and convenience. Consumers tend to inform
themselves by reading magazines and using the Internet.
Consumption Patterns Semi-Rural Seclusion typically enjoys high levels of disposable
income, much of which is spent on homes and gardens, on home improvement and on
motoring. School fees take out significant sums from the incomes of a minority of more

Description - Sociology and Environment


affluent members of the community and many people keep pets. Many cars record high
annual mileages and owners value the opportunity to become members of motoring
organisations.
Change Neighbourhoods of Semi-Rural Seclusion are likely to be sought after by an
increasing number of better off people as the wave of fastest population growth continues to
ripple out from London.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Description - Culture and Consumer Psychology


These people typically live in semi-rural villages, which have reasonable access to centres of
employment, either in cities and towns nearby or in local commercial developments. These
areas, which originally developed around agriculture and local services, have often seen a
large influx of these prosperous people, who prefer the relative tranquillity of the countryside,
and who seek a safe and friendly environment where they can raise their families. Houses are
on new estate developments but conversions of farms, barns and other traditional properties
are also very common. These large houses are usually detached.
These people have good incomes from working as senior managers and professionals. A
significant proportion are self-employed and work from home, probably having made a choice
to lead a life which they find more flexible, and generally more agreeable. Some may have
made a very deliberate decision to 'downshift' or 'downsize'. They are well informed and
careful with finances, so considerable investments provide further income and a buffer from
economic misfortune. They normally live in nuclear family units. The parents are middle aged
with, usually younger, children. There are very few young adults and few older people. This

Description - Culture and Consumer Psychology


'full nest' stage is a strong influence on values, activities, interests and buying behaviour.
A balanced lifestyle will be a primary goal for many, and their homes and lives will see a
combination of contemporary, urban values together with a version of traditional rural values.
The activities and the artefacts of modern consumer culture will mingle with those of a real or
reconstructed past. There is very little by way of an ethnic mix in these areas, and the
dominant culture is 'British'. The church will be important to some, probably those who have
always lived in these locations.
Routine grocery shopping takes place at large multiples in nearby towns and cities, but there
may be some shopping at the village store, if it still exists. These are areas where local
residents campaign to keep local services running. Shopping is fairly infrequent but large-
scale in expenditure, given the size of the households. They read the quality broadsheets and
specialist interest magazines on current affairs and financial matters but, again, not on the
same scale as other wealthy types. They do not watch TV or videos very much. However they
do have notable interests in home improvements, gardening and country pursuits – interests
which reflect their rural location and their independent ways. These people are likely to be
sensitive to ‘heritage’ and ‘nostalgia’ themes, whether these are authentic or a pastiche, but
they are a long way from the lifestyle of the ‘country set’. They do adopt quite quickly to
innovative goods and services, such as IT products, but they are not opinion leaders when it
comes to change. They are essentially conservative and cautious.
An improved transport infrastructure, particularly motorways, means that long distance
commuting is a major feature of everyday life, in what are often two car households. The
preferred cars are the mid-range executive saloons from BMW, SAAB, Volvo and Audi but the
realities, or the perceived realities, of living in a rural area, mean that a large 4x4 from
Nissan, Toyota or Land Rover is also very popular.
These wealthy, independent and contented people have made very deliberate choices to live a
life which marries the modern world with more traditional values and pursuits.

2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.04%


2.14%
Higher income families living on the outskirts of commutable
metropolitan areas.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-54 (16.97%)
Marital Status Married (64.71%)
Household Composition Couples, dependent children (26.33%)
Length of Residency 9+ years (36.63%)
Health Good diet and health
Drink alcohol daily

Full details
in Section
Our Education
5 Adults Degree level
Children University admissions

Full details
in Section
Our Work Lives
6 Occupations Director, small company
Public sector

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, state pension
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands E-F
Home Ownership Own home outright
House Value £200k
Location Semi-rural

Full details
in Section
Our Home Lives
9 Car ownership 3 or more cars
Travel & holidays Plan 3+ hols next year
Leisure Interests Hiking and walking
Theatre/arts
Media Connected to the Internet
Characteristics

Daily Telegraph

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Animal welfare
Wildlife
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.04%


2.14%
Higher income families living on the outskirts of commutable
metropolitan areas.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.13 Couples, no children 24.23
Female 50.87 Couples, dependent children 26.33
Couples, non-dep children 7.21
Age Lone parent 2.69
0-4 5.37 Single, non pensioner 9.64
5-14 12.84 Single, pensioner 11.33
15-24 8.94 All pensioners 11.95
25-34 9.57 Students in shared house 0.04
35-44 16.21 Student, living alone 5.64
45-54 16.97 Student, away from home 244 2.27
55-64 13.53
65-84 14.56 Number in Household
85+ 2.01 1 person 20.97
2 person 40.29
Age by Gender* 3 person 15.77
90+ 0.74 4 person 16.07
85-89 1.30 5 person 5.41
80-84 2.15 6 person 1.21
75-79 3.24 7+ person 0.29
65-74 9.14
60-64 5.89 Length of Residency
55-59 7.63 Less than 1 year 13.90
50-54 9.15 1 - 2 years 18.44
45-49 7.82 3 - 5 years 18.19
40-44 8.18 6 - 8 years 11.59
35-39 8.02 9+ years 36.63
30-34 5.81
25-29 3.71 Social Grade
20-24 3.47 A/B Upper Middle/Middle 39.74
16-19 4.28 C1 Lower Middle 33.13
0-15 19.49 C2 Skilled Working 9.73
Male Female D Working 7.30
E Lowest level of subsistence 10.10
Marital Status 0 50 100 150 200

Single 21.51
Who We Are

Co-habiting 7.57
Married 64.71
Divorced 3.63
Widowed 6.10

Children in Household
1 child 14.59
2+ children 24.43 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.45 Anaemias N/a
Black 0.24 Diabetes mellitus N/a
Caribbean 0.12 Schizophrenia & other N/a
Irish 1.11 Neurotic, behav. & other N/a
Mixed 0.71 CNS inflammatory diseases N/a
2+ ethnic groups 6.32 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.52 Pulmonary disease & other N/a
Christian 77.28 Cerebrovascular diseases N/a
Other 1.65 Acute upper resp. infections N/a
None or not stated 20.56 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.41 Other acute lower resp. inf. N/a
Africa 1.00 Lung diseases ext. agents N/a
Caribbean 0.11 Liver diseases N/a
Cyprus 0.08 Gall bladder/other disorders N/a
Eastern Europe 0.26 Kidney diseases N/a
Far East 0.62 Abortions N/a
Jamaica 0.04 Labour & delivery problems N/a
Middle East/Central Asia 0.26 Delivery N/a
South Asia 0.69 Care complications N/a
USA 0.49 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation 215 N/a
Drink alcohol daily 201 N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school 237 N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 244 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 234 N/a
Science level 5 N/a
Science level 6 N/a
216 N/a * includes equivalent qualifications such as NVQs.
Science level 7
279 N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 328 N/a
Females over 31 hours N/a Director, small company 210 N/a
Males over 49 hours N/a High manager 222 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 349 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 436 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 457 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card 208 N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) 207 N/a
Unit trusts 226 N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached 272 N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm 249 N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E 244 N/a
Age of Property Band F 402 N/a
Built Pre 1920 N/a Band G 417 N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms 322 N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 209 N/a
Seaside retirement N/a £300,001-£400,000 258 N/a
Island flag N/a £400,001-£500,000 280 N/a
£500,001-£600,000 264 N/a
Geographic Examples
Where We Live

£600,001-£800,000 261 N/a


Glasgow City N/a £800,001-£1,000,000 248 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars 247 N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New 202 N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel 242 N/a Computer games N/a
Company 224 N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive 218 N/a Feeding garden birds N/a
Luxury 271 N/a Football* N/a
Minivan N/a Gardening N/a
Sports 238 N/a Going to the pub N/a
Sports Utility (4 x 4) 236 N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year 218 N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 247 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 213 N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ 202 N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens 271 N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top 306 N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose 360 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 251 N/a
Low priced petrol N/a Money/current/legal 258 N/a
Parking facilities N/a National Geographic 222 N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph 250 N/a
Express N/a
Financial Times 233 N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times 226 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 262 N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart

Type A07 Semi-Rural Seclusion 2.14%


Higher income families living on the outskirts of commutable
metropolitan areas.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 58/61 Rank 57/61


Value 7.915 Value 5.565

Low High Low High

Income Barriers to Housing and Services

Rank 56/61 Rank 16/61


Value 0.046 Value 25.644

Low High Low High

Employment Health and Disability

Rank 59/61 Rank 60/61


Value 0.045 Value -1.014

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 54/61 Rank 51/61


Value 9.988 Value -0.648

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Overview
Key Features
Bright young things
Childless couples
Young singles
Hard working
Up & coming urban areas
Active lifestyles
Traditional values
Peer respect important
Heavy beer drinking

Regional Houses

Edinburgh, EH16

Rankings Top Councils


Age Rank (26/61) South Northamptonshire (3.42%)
Wealth Rank (36/61) Tower Hamlets (3.32%)
Good Health (25/61) Westminster (2.56%)
Liverpool, L3 Fear of Burglary (22/61) Wychavon (2.42%)
Degree (19/61) North Dorset (2.30%)
Public Renting (20/61) West Lothian (2.17%)
Higher Tax (15/61) Manchester (2.16%)
Environment (1/61) City of London (2.14%)
Internet (18/61) Greenwich (2.05%)

Constituencies Regional Distribution


Dorchester, DT1
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Just Moving In contains people living in houses built since 2001, the date of the last census. Most of these identify
new residential areas.

Key Features Communication


Bright young things Receptive
Childless couples Internet
Young singles Broadsheet newspapers
Hard working Unreceptive
Up & coming urban areas Telemarketing
Active lifestyles Local shops
Traditional values Direct mail
Peer respect important Magazines
Heavy beer drinking

Description - Public Sector Focus


Education Reflecting the diverse nature of populations in these new areas, educational standards are mixed.
However, overall they are well above average, a confirmation of the relative immobility of the poorly educated
across the country. Educational attainment amongst the children is similarly mixed, and the proportion passing 5
GCSEs at Grades A to C is almost identical to the national average. These areas have a particularly high proportion
of children in households with refugee status, although a much lower proportion do not have English as the
language spoken at home. Given the diverse nature of the population, the proportion claiming free school meals is
extremely low.
Health The diversity of the population makes it difficult to generalise about lifestyle. However, there is a
tendency for a poor diet, and some evidence of binge drinking amongst the younger elements. To counter that,
many take regular exercise, either through participation in active sports, or through exercise and gym facilities at
their local leisure centre. Those who have medical insurance are likely to have it through their employer, but the

Description - Public Sector Focus


vast majority have no such cover. Calls on the services of the NHS for serious complaints are relatively low, but
this is probably a reflection of (a) the relatively young age profile of the population, and (b) that people are less
likely to endure the stress of moving house whilst they have a potentially serious condition.
Crime Crime rates in areas of newly-built housing are difficult to assess until the neighbourhood “settles down”.
The location of these new estates relative to neighbouring areas will to a large extent dictate the type of people
attracted to move in, and the potential levels of crime in future years.
Finances Many people moving into these areas are at a time of life where they have not earned sufficient
money to secure their future. Many will have regular savings accounts or tax free packaged products such as ISAs,
but few will have shares or longer term investments. Whilst many people are earning, incomes are not high, so
amongst the Happy Families Mosaic Group these are the most likely to be claiming Jobseeker’s Allowance and
Income Support. Non-payment of council tax is exceedingly low, but that is more likely to be a reflection that
these people have not lived in the area long enough to have run up large amounts of unpaid bills.
Environmental Issues Attitudes to the environment are very mixed, with some people being extremely
concerned and others holding the opposite view. Their new houses are generally well insulated, so these are
environmentally friendly. However, many of these people enjoy driving, and a wide range of vehicle types can be
found.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Description - Sociology and Environment


Summary Just Moving In contains people living in houses built since 2001, the date of the
last census. Most of these identify new residential areas.
Demography Just Moving In contains a heterogeneous population identifying as it does
areas of new family housing on the outskirts of large cities, areas of brownfield development
suited to singles and childless couples, new private flats and, particularly in central city areas,
office and industrial units which have been converted to residential accommodation. These
new residential neighbourhoods tend, more often than not, to have been created in areas
that, at the time of the 2001 census, had higher than average incomes. In distinct contrast to
earlier periods, much of this development appears to have taken place in inner city locations
and in places with a substantial number of people living in rented apartments. Many of these
new areas typically accommodate a young age profile, including many people who are co-
habiting with partners and who have not yet reached the child rearing stage of their lives.
Many people are from minority ethnic populations and in particular from the Chinese
community which has traditionally chosen wherever possible to live in recently built
accommodation.
Environment Neighbourhoods of Just Moving In, though scattered around the country, are
particularly common in the centres of London and large provincial cities where docklands and
warehouses have given way to studio apartments for 'yuppie' singles. Security is an important

Description - Sociology and Environment


consideration in such areas and many of these developments are protected either by gates
and railings, by dedicated security staff or by specially coded entrances. Many of these new
areas have abandoned private gardens in favour of collectively managed landscaping.
Economy These neighbourhoods occur in areas with very different local economies.
Consumer Values Just Moving In places a premium on modern design, on functional
performance and on high technology. There is a bias towards products with a 'lifestyle'
orientation, which are promoted to recognisably post modern consumers who lead busy lives
and act out multiple roles in different contexts.
Consumption Patterns Just Moving In, quite apart from spending much of their incomes
furnishing their new homes and apartments, spend much of their time managing their
finances. These are people who shop around for loans at the most advantageous rates,
manage credit card balances to minimise their interest payments and, though earning good
salaries, can have difficulty financing their household spending. Significant shares of
household expenditure are spent on high technology products, not just household durables
but new digital products such as cameras, wide screen televisions and personal computers.
Not living close to neighbourhood shopping centres, many use the Internet to obtain
information about consumer products as well as for on-line banking and for ordering
groceries.
Change The profile of Just Moving In is highly sensitive to planning policies emanating from
central government.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Description - Culture and Consumer Psychology


Mostly singles and couples without children, these are optimistic bright young things. They are
willing to work hard, and even study for more qualifications, to get where they want to be.
They see their future prospects to be favourable. Choosing to live in the newest types of
property, often in the trendiest 'up and coming' urban areas, they are nonetheless traditional
in some of their values, especially where gender stereotypes are concerned. This belies any
notion that such urban lifestyles automatically embrace the bohemian, free thinking
existentialism, so often associated in the past, with artistic contemporary loft-dwelling city
populations.
In the case of these consumers, freedom of expression translates into freedom to choose to
conform to socially constructed ideals. For example, they judge others on appearances, and
may expect to be judged in return. They like to stand out in a crowd. A great deal of store is
placed on image. The consumption of 'public' goods such as fashion and cars is likely to be
used to create identities, as these new property dwellers seek to establish themselves and
their lifestyles in the social domain. Peer respect and 'being seen to be doing well' is likely to

Description - Culture and Consumer Psychology


be a high priority, and there may be pressures to live just as well as their higher earning peers
in terms of material possessions, socialising and so on.
These are novelty seekers who see themselves as risk takers yet they are, for example,
unlikely to set up their own business. These are people who value job security over money -
not entrepreneurs - and they will work at building their careers. Their tendency to prefer
spending money to saving it, is probably illustrative of very real concerns over money
management. They are over-stretched consumers who are likely to have high outgoings in
respect of their new homes and general lifestyles.
Materially and technologically sophisticated consumers, they have embraced the Internet as a
route to convenience shopping, as well as a key information source. Concern for the
environment in which they live is likely to be limited to relatively petty irritations with the
levels of car crime, rubbish and the numbers of people sleeping rough. Just Moving In
consumers are looking to the future optimistically and are ready – and keen - to try what life
has to offer.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-44 (34.74%)
Marital Status Married (44.84%)
Household Composition Couples, no children (19.85%)
Length of Residency Less than 1 year (19.83%)
Health Heavy/medium beer drinking
Marathon participation

Full details
in Section
Our Education
5 Adults Degree level
Children Average success rates

Full details
in Section
Our Work Lives
6 Occupations Lower manager/professional
Private sector

Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Low, Jobseeker’s Allowance
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Bands C-E
Home Ownership Own with mortgage
House Value £155k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Weekend/short breaks
Leisure Interests Cinema/films
Fashion clothing
Media Connected to the Internet
Characteristics

The Times

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Information not yet available

Charities Children
Third World
Crime Information not yet available
Environment Mixed views on environment
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Who We Are No indices are available for this page - available data is potentially
misleading, being either insufficiently mature or unavailable.
As increasing amounts of data becomes available, these households
Demographics will be re-allocated to other Mosaic UK types.

Gender Household Composition


Male Couples, no children
Female Couples, dependent children
Couples, non-dep children
Age Lone parent
0-4 Single, non pensioner
5-14 Single, pensioner
15-24 All pensioners
25-34 Students in shared house
35-44 Student, living alone
45-54 Student, away from home
55-64
65-84
Number in Household
85+ 1 person
2 person
Age by Gender* 3 person
90+ 4 person
85-89 5 person
80-84 6 person
75-79 7+ person
65-74
60-64
Length of Residency
55-59 Less than 1 year
50-54 1 - 2 years
45-49 3 - 5 years
40-44 6 - 8 years
35-39 9+ years
30-34
25-29 Social Grade
20-24 A/B Upper Middle/Middle
16-19 C1 Lower Middle
0-15 C2 Skilled Working
Male Female D Working
E Lowest level of subsistence
Marital Status 0 50 100 150 200

Single
Who We Are

Co-habiting
Married
Divorced
Widowed

Children in Household
1 child
2+ children * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 5.68 Anaemias N/a
Black 3.59 Diabetes mellitus N/a
Caribbean 1.46 Schizophrenia & other N/a
Irish 1.67 Neurotic, behav. & other N/a
Mixed 1.57 CNS inflammatory diseases N/a
2+ ethnic groups 8.96 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.70 Pulmonary disease & other N/a
Christian - Cerebrovascular diseases N/a
Other 6.41 Acute upper resp. infections N/a
None or not stated 26.13 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 2.28 Other acute lower resp. inf. N/a
Africa 2.48 Lung diseases ext. agents N/a
Caribbean 0.63 Liver diseases N/a
Cyprus 0.19 Gall bladder/other disorders N/a
Eastern Europe 0.72 Kidney diseases N/a
Far East 1.40 Abortions N/a
Jamaica 0.36 Labour & delivery problems N/a
Middle East/Central Asia 0.68 Delivery N/a
South Asia 2.19 Care complications N/a
USA 0.54 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation 228 N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker 354 N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 212 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 207 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t 323 N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E 204 N/a
Age of Property Band F 256 N/a
Built Pre 1920 N/a Band G 235 N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 239 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 290 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top 248 N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet 235 N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping 231 N/a The Economist 292 N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job 187 N/a
Classes/lectures 1320 N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out 203 N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social 191 N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire

Type B08 Just Moving In 0.41%


The occupants of very recently built housing.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 27/61 Rank 23/61


Value 21.068 Value 19.222

Low High Low High

Income Barriers to Housing and Services

Rank 25/61 Rank 22/61


Value 0.132 Value 24.195

Low High Low High

Employment Health and Disability

Rank 26/61 Rank 29/61


Value 0.098 Value -0.012

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 36/61 Rank 30/61


Value 20.746 Value 0.067

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Overview
Key Features
Young couples
Young children
New housing estates
Well educated
Hard working
IT, Sales and Marketing
Mostly good diet
Outdoor activities
Wash cars on Sundays

Regional Houses

Hindley, WN2

Rankings Top Councils


Age Rank (3/61) Harlow (7.63%)
Wealth Rank (14/61) Cherwell (7.35%)
Good Health (3/61) Worcester (7.16%)
Peterborough, PE2 Fear of Burglary (38/61) South Gloucestershire (6.95%)
Degree (20/61) Bracknell Forest (5.94%)
Public Renting (51/61) Milton Keynes (5.87%)
Higher Tax (16/61) Blaby (5.61%)
Environment (21/61) Swindon (5.54%)
Internet (3/61) Tewkesbury (5.45%)

Constituencies Regional Distribution


Portishead, BS20
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Fledgling Nurseries contains very young couples, mostly working in intermediate level jobs in areas of new
employment, who have bought homes on new housing estates built in the last ten years.

Key Features Communication


Young couples Receptive
Young children Internet
New housing estates Radio
Well educated Entertainment/leisure
Hard working magazines
IT, Sales and Marketing Unreceptive
Mostly good diet TV
Outdoor activities Telemarketing
Wash cars on Sundays

Description - Public Sector Focus


Education Adults living in Fledgling Nurseries neighbourhoods are highly unlikely to have left school without
qualifications. The proportions leaving with good `O’ levels, `A’ levels or even obtaining a degree all exceed the
national average. There may be benefits to progressing their career through further education. Although these are
areas with few children, the education attainment of children in these neighbourhoods closely mirrors that of the
adults. They consistently outperform the national norm throughout their schooling, but not by significant amounts.
A good proportion leave school with 5 or more GCSE passes at grades A to C, but the numbers actually going on
to higher education reflects the national picture. These are not areas where ethnic minorities dominate, and
income levels are usually sufficient to mean that children will not qualify for free school meals.
Health These people generally live an active lifestyle. They normally eat healthily, but quite regularly can give
in to the temptation of a TV meal or a take-away. Moderate alcohol consumption is the norm, and whilst most do
not smoke, a significant minority do. People in Fledgling Nurseries have a wide variety of interests. Some of these

Description - Public Sector Focus


are sedentary, but others involve physical activity to keep them fit and healthy. Private medical insurance is more
likely provided by an employer, but the norm is not to have insurance. These people probably feel that they are
young, fit and healthy, so on the relatively rare occasion where they develop more serious conditions they are
prepared to rely on the NHS.
Crime Fledgling Nurseries are generally positive about the area in which they live. However, the busy lifestyles,
combining work with active social and leisure time mean that few have time to get to know their neighbours.
Consequently each household tends to live in relative isolation. The main fear of crime relates to physical violence
and to motor crime, rather than more general loss of property. Incidents are quite likely to involve violence, and to
occur at weekends in a place of entertainment. People tend to be dissatisfied with the way in which the police
handle the specific offence, but overall are reasonably satisfied with the police efforts.
Finances These people, despite being in the early stages of their careers, have reasonable levels of savings
and investments. However, whilst some are already contributing to a personal pension, for most the savings are
more likely geared towards the time when they wish to raise a family rather than when they retire. More people in
these neighbourhoods are working than in most other Mosaic Types, and a significant minority are paying income
tax at the higher rate. Most have bought their home at a time when they can reasonably afford it, and are living
within their means. Therefore bills are generally paid on time and the state needs to provide relatively little
financial support.
Environmental Issues These people are generally worried about environmental impact, but in practice
do little about it. Their money is used to support their active lifestyle, and to prepare the way for the expense of
raising a family. They are therefore generally unwilling to contribute financially. Their home lives can be described
as eco-friendly; the new house will be small and well insulated, and for most of the day and a good part of
evenings and weekends will be empty. This is, however, countered by their use of the car. Many households have
two cars, and annual mileages can be high. Cars are essential both for work and for leisure activities, so it is
important for these people that their car looks good and suits their personality.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Description - Sociology and Environment


Summary Fledgling Nurseries contains very young couples, mostly working in intermediate
level jobs in areas of new employment, who have bought homes on new housing estates built
in the last ten years.
Demography Fledgling Nurseries contains a population of recently married couples and
co-habiting partners who have recently set up home on new private estates on the edge of
town. If they had lived in large cities or in older industrial centres, they might well have
moved into an older terrace and done it up. Living where they do, in semi rural locations with
limited amounts of older housing, the purchase of a new house on a private estate is a more
obvious solution to their housing needs. Many of these people have moved to areas of the UK
such as Northampton or Swindon to take up positions in large national businesses, others will
be second or third generation new-towners who prefer living on a new private estate to buying
from an ex-new town tenant. In general these are quite well qualified youngsters, often in
their late twenties and early thirties, who are comfortable working the procedures needed to
secure advancement in large corporate enterprises. Many of them are now in stable
relationships and are eager to move into the family stage of their lives. Many will start having
children if they have not already done so, on estates that are young child friendly. The houses
on which they are now paying mortgages will typically have three bedrooms and will be either
semi-detached or detached. Many will drive mid range company cars. Those who do not will
be using vehicle finance to pay for the cars they need to commute to work and to get to local

Description - Sociology and Environment


shops. As is common with people of this age cohort, a large number of residents have
university degrees and a particular feature of their lifestyles is the long hours that many work.
Their jobs are often in technical functions, such as computer programming or sales and
marketing, and are likely to be in light manufacturing companies selling major household
brands or in national service organisations. Although White British make up by far the largest
share of the population, these estates are popular with the Chinese community and, to a
growing extent, with those of Asian descent.
Environment Neighbourhoods of Fledgling Nurseries occur most frequently in growth
centres that lie beyond the green belt that surrounds major metropolitan centres, often in or
close to new towns and within easy reach of the national motorway network. Many will work in
towns such as Northampton and Swindon, Basingstoke, Milton Keynes, Harlow and Stevenage
that have been designated growth centres in regional planning policy. The types of employers
for whom these people work are not so much the prestigious information technology
businesses that would dominate the Reading or the Cambridge labour markets, but
organisations with large scale data processing functions. The white collar workforce of these
companies live in houses of contemporary design, but with fussier detailing than earlier
estates, and which are laid out in such a way as to emphasise the individuality of separate
houses. Many builders have managed to create estates where each house is different from its
neighbours even though there may be a visual unity to the scheme as a whole. Many, though
not all, houses have access to a private garage. For those that do not the front garden is
usually deep enough to allow standing for at least one if not both cars. The front lawns
currently may look somewhat bare but, once children arrive and at least one parent is at
home during the day, it is likely that more time will be spent on the garden. From small cul-
de-sacs, many of which currently look out onto open country, a hierarchy of roads lead
through junctions with yellow signs announcing directions to yet more recent estates, and to
fast new roads which give access to the new industrial parks on which many of these people
work. Meanwhile national supermarket chains, anticipating future population growth, have
opened large new outlets in towns smaller than ones which would have previously supported
such levels of investment. This allows many residents to pass their entire working week
without significant involvement in the local communities in which they supposedly reside. 2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Description - Sociology and Environment (Continued)


Economy Neighbourhoods of Fledgling Nurseries occur in areas of rapid employment
growth, particularly in large corporate enterprises. There are good employment opportunities
for middle earners. Top jobs are less plentiful whilst there is often a shortage of key service
workers resulting in very low levels of unemployment and plentiful overtime and part time
working for those who want it.
Consumer Values Fledgling Nurseries is the target audience of many advertising
campaigns - young, recently married couples with open minds and adequate salaries. Working
very often for large companies they value the reliability of trusted household brands and have
little concern for the more complex nuances that exercise the mindsets of metropolitan
residents. After paying for their home and their car, many find themselves on quite tight
budgets. People in this Type have positive attitudes towards impersonal communications
media and happily purchase by post, order via the Internet and engage with enthusiasm with
voice-activated telephone ordering systems. Often using new information technologies at
work, they enjoy using the Internet at home both for shopping and for leisure.
Consumption Patterns Fledgling Nurseries devotes much expenditure to consumer
durables and home furnishings. Leading busy lives, people prefer to purchase convenience
foods at the supermarket than to spend large amounts of time at the kitchen stove. They
enjoy eating out at “country” restaurants managed by major chains.

Description - Sociology and Environment


Change The population structure of Fledgling Nurseries is rapidly ageing as new family
members arrive and as pre-school children move into their primary school years. As these
neighbourhoods mature and mortgages account for a smaller share of rising incomes, it is
likely that expenditure levels will increase rapidly and that much of this extra spend will be
devoted to home improvement products.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Description - Culture and Consumer Psychology


These Fledgling Nurseries enjoy a good standard of living in their recently built homes on
modern estates. They are hardworking, forward-looking people, who have established
themselves on the career ladder. They are now establishing their families in these new
developments, which have been typically planned with children in mind. Young children are
the main focus of attention in many of these homes and much consumption will be geared to
the needs of raising children within busy households, frequently with both parents working.
These are the estates where the men will be out washing their cars on Sunday mornings while
the women catch up with household chores, relying on many convenience products and
household appliances to keep their homes spick and span. Smartly turned out houses, cars
and children are the hallmark of this 'new' family' territory, and well known brands are the
props which bolster their lifestyle. These are not the innovators or trendsetters, rather they
are highly representative of mainstream fashion and consumption trends. They eschew 'faddy'
trends in food and other areas of consumption, preferring to tread an even path through the
mainstream.

Description - Culture and Consumer Psychology


Achieving figures highly in the lives of these consumers, in terms of career progression,
financial security and material possessions. They are often high spenders who juggle loans,
credit cards and other financial commitments, with some degree of financial 'savvy', as they
lay down the foundations for future security with savings plans and some investments. Their
current home may be seen as a stepping stone, to move on from as the children grow older
and parental income increases. Aspirational values, for example, the idea of starting their own
business one day, improving their lifestyle or further progression in their careers, are key
motivational factors in their long term plans. Indeed, there is a sense of some level of
dissatisfaction with their current standard of living, but this is coupled with the drive to do well
and to move onwards and upwards.
Generally well educated, they are broad minded but not particularly interested in social,
environmental or political issues. They are probably just too busy, running their lives
efficiently and conveniently, with the help of new technology and particularly the Internet.
Leisure is often home-based, with family excursions to the cinema, or eating out being
popular.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (29.54%)
Marital Status Married (54.33%)
Household Composition Couples, dependent children (30.54%)
Length of Residency Less than 1 year (38.48%)
Health Good health and diet (most of the time)
Active lifestyle

Full details
in Section
Our Education
5 Adults Degree level
Children Above average

Full details
in Section
Our Work Lives
6 Occupations Lower manager/professional
Private sector

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands C-E
Home Ownership Own with mortgage
House Value £127k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Package holiday
Leisure Interests Eating out
Cinema/films
Media Connected to the Internet
Characteristics

Daily Mail

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Children
Pets
Crime Likely to occur at place of entertainment
Environment Concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.84 Couples, no children 30.32
Female 50.16 Couples, dependent children 30.54
Couples, non-dep children 3.41
Age Lone parent 4.73
0-4 9.75 Single, non pensioner 18.85
5-14 12.38 Single, pensioner 3.67
15-24 9.72 All pensioners 3.05
25-34 203 29.54 Students in shared house 0.05
35-44 19.12 Student, living alone 3.63
45-54 9.48 Student, away from home 0.58
55-64 5.16
65-84 4.41 Number in Household
85+ 0.43 1 person 22.52
2 person 38.67
Age by Gender* 3 person 18.34
90+ 0.15 4 person 15.58
85-89 0.27 5 person 4.02
80-84 0.52 6 person 0.70
75-79 0.89 7+ person 0.16
65-74 2.96
60-64 2.15 Length of Residency
55-59 3.00 Less than 1 year 290 38.48
50-54 4.45 1 - 2 years 34.46
45-49 5.00 3 - 5 years 17.27
40-44 7.52 6 - 8 years 5.30
35-39 11.57 9+ years 3.83
30-34 15.42
25-29 14.19 Social Grade
20-24 5.94 A/B Upper Middle/Middle 34.82
16-19 2.95 C1 Lower Middle 33.89
0-15 23.04 C2 Skilled Working 14.96
Male Female D Working 11.70
E Lowest level of subsistence 4.64
Marital Status 0 50 100 150 200

Single 24.46
Who We Are

Co-habiting 205 20.40


Married 54.33
Divorced 4.56
Widowed 2.37

Children in Household
1 child 22.81
2+ children 24.95 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.63 Anaemias N/a
Black 0.76 Diabetes mellitus N/a
Caribbean 0.38 Schizophrenia & other N/a
Irish 0.99 Neurotic, behav. & other N/a
Mixed 0.97 CNS inflammatory diseases N/a
2+ ethnic groups 6.39 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.22 Pulmonary disease & other N/a
Christian 72.32 Cerebrovascular diseases N/a
Other 2.44 Acute upper resp. infections N/a
None or not stated 25.02 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.26 Other acute lower resp. inf. N/a
Africa 1.03 Lung diseases ext. agents N/a
Caribbean 0.15 Liver diseases N/a
Cyprus 0.10 Gall bladder/other disorders N/a
Eastern Europe 0.25 Kidney diseases N/a
Far East 0.87 Abortions N/a
Jamaica 0.07 Labour & delivery problems 225 N/a
Middle East/Central Asia 0.29 Delivery N/a
South Asia 0.71 Care complications N/a
USA 0.26 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation 275 N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager 202 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 212 N/a
£13,500 - £24,999 N/a No tax N/a
255 N/a
Our Finances

£25,000 - £49,999
£50,000+ 249 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 266 N/a Working family tax credit N/a
£40,000+ 202 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 309 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* 221 N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical 272 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ 432 N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company 302 N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports 205 N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet 206 N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 250 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 246 N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries 202 N/a
Farmfoods N/a Internet shopping, 4 times 252 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping 254 N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment 257 N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
219 N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children 197 N/a Playing with children 200 N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games 155 N/a
Reading books N/a Computing 178 N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester

Type B09 Fledgling Nurseries 1.34%


Very young couples in recently developed housing working
in intermediate jobs.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 50/61 Rank 39/61


Value 10.867 Value 13.640

Low High Low High

Income Barriers to Housing and Services

Rank 49/61 Rank 26/61


Value 0.065 Value 22.816

Low High Low High

Employment Health and Disability

Rank 53/61 Rank 44/61


Value 0.054 Value -0.517

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 59/61 Rank 46/61


Value 7.967 Value -0.478

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Overview
Key Features
Young professionals
Well set in careers
Young school children
Good incomes
Expensive detached homes
Active lifestyles
Good diet
Classic style
Long term security

Regional Houses

Braintree, CM7

Rankings Top Councils


Age Rank (7/61) Bracknell Forest (8.50%)
Wealth Rank (7/61) Wokingham (8.04%)
Good Health (2/61) Tamworth (6.74%)
Milton Keynes, MK7 Fear of Burglary (43/61) Telford and Wrekin (6.61%)
Degree (14/61) South Derbyshire (6.22%)
Public Renting (60/61) West Lothian (5.95%)
Higher Tax (5/61) Milton Keynes (5.72%)
Environment (20/61) Chester-le-Street (5.63%)
Internet (4/61) Hart (5.62%)

Constituencies Regional Distribution


Burgess Hill, RH15
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Upscale New Owners contains younger professionals and managers who have bought expensive, modern,
detached houses in rapidly expanding outer metropolitan areas.

Key Features Communication


Young professionals Receptive
Well set in careers Internet
Young school children Heavyweight magazines
Good incomes Telephone advice lines
Expensive detached homes Broadsheet newspapers
Active lifestyles Unreceptive
Good diet TV, Telemarketing
Classic style Tabloids
Long term security Local shops, Posters

Description - Public Sector Focus


Education Upscale New Owners are unlikely to have left school without qualifications, but beyond that they
contain a balanced mix of individuals leaving school at 16 with good qualifications, some leaving after `A’ levels,
and almost 30% having a degree. Busy careers, social lives and young families mean that few have the need or
the time for further education. Their children are the most academically successful of the Happy Families Mosaic
Group, and many more than the national average will proceed to university. Whilst not having the wealth of
Symbols of Success, these households are comfortably off so are able to provide the support necessary to aid
academic achievement.
Health As with education, the comfortable financial situation allows many families to adopt healthy living.
These households have the healthiest diet amongst all Happy Families, and are the least likely to smoke or drink
to excess. Whilst some leisure pursuits are inactive, such as going to the theatre or home computing, this is
balanced by a healthy participation in sports. These people have yet to approach middle age, so with their sensible

Description - Public Sector Focus


lifestyle they are not burdensome on the NHS. For many who do become ill there is the comfort of private medical
insurance.
Crime Upscale New Owners neighbourhoods are generally seen as being good places to live. However, the
problem of teenagers hanging round is, to some, making the area seem less pleasant. The biggest concern for
these people is motor crime, probably as this is seen as the easiest target for the local teenagers. However, in
reality most offences occur away from the home, particularly at weekends. Detection rates are unusually high,
resulting in overall satisfaction with the police.
Finances These people have their money in various places, but tend to prefer savings and tax free schemes to
shares or long term investments. They are particularly likely to be saving for their children. Most are working and
paying tax, and the proportion paying higher rate tax is greater than most Mosaic Types, except the most affluent
in Symbols of Success. They are therefore unlikely to qualify for state assistance.
Environmental Issues As with all Happy Families, these people profess to be concerned about the
environment. However, their lifestyle and in particular their use of the car does not reflect this concern. The
modern home, whilst being reasonably large, would typically be energy efficient with good loft insulation and
double glazing as standard. However, these are multiple car households, often with one or more car being a
company car and doing high annual mileage. Cars are bought more on their appearance and on their comfort over
long distances, rather than on their fuel efficiency. Additionally, whilst these people may give small amounts of
money to environmental charities they are much less likely to wish to spend more substantial sums on
environmentally friendly products.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Description - Sociology and Environment


Summary Upscale New Owners contains younger professionals and managers who have
bought expensive, modern, detached houses in rapidly expanding outer metropolitan areas.
Demography Upscale New Owners contains a population of managers and professionals,
well set in their careers, who have elected to raise their families in well equipped, large
detached houses, most of which have been built during the last ten years. Many of the
residents will be in their late thirties and early forties who may have delayed their marriages
and having children until they had established themselves in their chosen profession. Their
children are typically in nurseries or at primary school. Few have older teenage children and
old people are noticeably absent from these neighbourhoods. Often working for large
corporations who have relocated to new office parks in outer metropolitan areas, their choice
of homes may well have been determined by size and specifications and perhaps access to
good schools, rather than a long term commitment to the communities in which they live.
Indeed many of them will expect to move home many times during their careers, whether as
a result of recruitment by a new employer or promotion to a new position with their existing
companies.
Environment Neighbourhoods of Upscale New Owners occur most frequently in growth
centres that lie beyond the green belt that surrounds major metropolitan centres, often in or
close to new towns and within easy reach of the national motorway network. Many of these

Description - Sociology and Environment


semi rural locations are ones in which people would like to live in older houses in pretty rural
villages. However the rapid growth of population is such that the availability of this
accommodation is far too small to support the growing army of managers and professionals
recruited by these new employers. Developments of high specification large new homes find a
ready market in these areas. Compared with earlier post war areas of high income housing,
these estates tend to have more interior space but smaller gardens, reflecting the greater
amount of equipment owned by modern families and the higher cost of land. To maximise the
appearance of individuality these homes are often designed around many small crescents and
cul-de-sacs rather than along straight streets. These developments are also distinctively fussy
in their appearance, borrowing decorative idioms from traditional building styles in contrast to
the more restrained styling of many sixties and seventies developments. The front of the
house will be unencumbered by the fences and hedges that provided sought after privacy to
pre war high status areas and single or double garages will be integrally designed. Rear
gardens are compact but will by now have been pleasantly landscaped with small trees as well
as bushes and flowers. Lawns are particularly well manicured and flowers bloom in tubs
purchased from nearby garden centres.
Often distant from anything other than other low-density developments, these
neighbourhoods are almost wholly dependent on the private car to reach shops, schools and
parks as well as workplaces. Indeed very often the pavement will extend no further than the
end of the development. These therefore are areas where almost all families have at least two
cars and where time pressed diaries include a hectic schedule of ferrying children to schools
and friends.
Economy Neighbourhoods of Upscale New Owners occur in areas of rapid employment
growth, much of it in light manufacturing industry, which finds sites with good access to the
motorway network more convenient than previous inner city locations. Many of these
neighbourhoods, particularly around Reading, benefit from the rapid expansion of high
technology companies. Job opportunities are plentiful and unemployment rates are low.

2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Description - Sociology and Environment (Continued)


Consumer Values Upscale New Owners values brands that convey an image of
trustworthiness, modernity and high quality. In most respects lifestyles are quite conventional,
often conforming to stereotypes that are communicated by mass-market advertising, involving
wholesome family values in a clean, modern setting. Creativity is allowed only within
constraints and few people radically question the assumptions under which modern societies
operate. Many people have moved to these neighbourhoods so that they, and perhaps more
importantly their children, can be surrounded by others with similar lifestyles and aspirations
and counter cultural trends seldom extend further than dietary preferences and the occasional
living room ornament. Politically these areas provide reliable support for Conservative
candidates but give much less to charities than older established high-income groups.
Consumption Patterns Upscale New Owners understandably devotes much of its
expenditure to consumer durables and home equipment. These are areas where parents make
infrequent but high spend visits to large out of town supermarkets, filling trolleys with multi
pack offers, with produce from the fresh fruit and vegetable aisles, with ready made meals
and with the high value added items that can be obtained at the delicatessen counter. In
recent years the Internet has replaced the television as the magnet for indoor leisure activity
and children enjoy cartoon channels from Sky or cable television operators.
Change The population structure of these new high status areas is rapidly ageing as

Description - Sociology and Environment


parents move into middle age and children move from primary to secondary school age.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Description - Culture and Consumer Psychology


These Upscale New Owners enjoy good incomes, with a proportion being higher rate
taxpayers. But their spending appears largely governed by economic rationalism, rather than
a desire to engage with consumption as a means of expression. Traditional common sense
values towards fashion, health and product quality prevail here. Perhaps more so than might
be expected from a relatively young population. Low risk takers, they are building their
careers and are goal-oriented. Long term financial security and investment for the future is
important, with investment in financial products and stocks and shares, even additional
property ownership, taking priority.
Financially aware, they may have fairly hefty credit card balances, and appear to be divided
more or less equally between those who pay off their balance in full every month, and those
who never pay off the full balance. There may well be some 'juggling' of finances going on to
support the lifestyles they have bought into, particularly with the increased financial pressure
of starting a family, with nurseries and possible school fees. Certainly, spending on luxuries
such as exotic holidays and personal items such as perfumes, designer clothes and so on

Description - Culture and Consumer Psychology


tends not to figure as highly as it may have done, when they were young high-flying career
singles or couples without children.
However, lifestyles are comfortable and reflect the affluence and wellbeing that come with well
paid employment and company provision of cars and private medical health care. A great deal
of expenditure is centred around the home and the needs of the family, and these homes are
likely to be full of gadgets, technology and domestic appliances providing the latest in both
entertainment and convenience. Convenience is the watch word for these busy career people,
whose time is taken up with their work and children. The Internet is likely to be used for
shopping, banking and accessing information, as well as for leisure purposes and even
planning holidays. Appearances are important to a certain degree, but classic style and quality
take precedence over ostentation. Cars, for example, may be chosen for their looks and to
stand out, but they are likely to be those marques associated with status and affluence (BMW,
Audi, Volvo), or perhaps new sports coupe marques.
Alongside this comfortable affluence, however, there is a sense of slight dissatisfaction and a
desire to improve on the current standard of living. Aspirational values, such as long-term
planning, provision for the future and a goal-orientated focus mean that these Upscale New
Owners are working towards a brighter tomorrow for themselves and their children, and their
spending may one day extend far more towards luxuries and greater experiential consumption
activities than they currently engage in. For the present, however, with growing families, busy
lives and the prospect of educating and nurturing their children for many years to come,
prudence and pleasure go hand in hand in establishing a comfortable lifestyle.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 35-44 (25.53%)
Marital Status Married (68.83%)
Household Composition Couples, dependent children (45.00%)
Length of Residency 1 - 2 years (29.25%)
Health Good diet and health
Active leisure pursuits

Full details
in Section
Our Education
5 Adults Degree level
Children University admissions

Full details
in Section
Our Work Lives
6 Occupations High manager
Lower manager/professional

Full details
in Section
Our Finances
7 Household Income £25,000- £49,999
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands D-F
Home Ownership Own with mortgage
House Value £131k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Package holiday
Leisure Interests Eating out
Gardening
Media Connected to the Internet
Characteristics

Daily Mail

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Third World
Medical research
Crime Likely to occur away from home
Environment Concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 50.07 Couples, no children 23.99
Female 49.93 Couples, dependent children 219 45.00
Couples, non-dep children 5.74
Age Lone parent 3.69
0-4 9.36 Single, non pensioner 9.37
5-14 17.65 Single, pensioner 3.23
15-24 8.93 All pensioners 4.17
25-34 16.76 Students in shared house 0.02
35-44 23.53 Student, living alone 5.57
45-54 12.85 Student, away from home 1.09
55-64 5.96
65-84 4.56 Number in Household
85+ 0.40 1 person 12.59
2 person 31.44
Age by Gender* 3 person 20.50
90+ 0.16 4 person 26.35
85-89 0.25 5 person 7.38
80-84 0.49 6 person 1.43
75-79 0.88 7+ person 0.30
65-74 3.16
60-64 2.40 Length of Residency
55-59 3.56 Less than 1 year 18.29
50-54 5.77 1 - 2 years 29.25
45-49 7.14 3 - 5 years 27.56
40-44 10.54 6 - 8 years 13.78
35-39 12.99 9+ years 10.50
30-34 10.92
25-29 5.75 Social Grade
20-24 3.32 A/B Upper Middle/Middle 203 43.20
16-19 4.28 C1 Lower Middle 31.88
0-15 28.41 C2 Skilled Working 12.22
Male Female D Working 8.33
E Lowest level of subsistence 4.37
Marital Status 0 50 100 150 200

Single 19.77
Who We Are

Co-habiting 10.18
Married 68.83
Divorced 2.90
Widowed 2.27

Children in Household
1 child 21.37
2+ children 36.35 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.79 Anaemias N/a
Black 0.39 Diabetes mellitus N/a
Caribbean 0.21 Schizophrenia & other N/a
Irish 0.87 Neurotic, behav. & other N/a
Mixed 0.83 CNS inflammatory diseases N/a
2+ ethnic groups 7.13 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.23 Pulmonary disease & other N/a
Christian 76.49 Cerebrovascular diseases N/a
Other 2.43 Acute upper resp. infections N/a
None or not stated 20.85 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.12 Other acute lower resp. inf. N/a
Africa 0.90 Lung diseases ext. agents N/a
Caribbean 0.11 Liver diseases N/a
Cyprus 0.08 Gall bladder/other disorders N/a
Eastern Europe 0.18 Kidney diseases N/a
Far East 0.92 Abortions N/a
Jamaica 0.05 Labour & delivery problems N/a
Middle East/Central Asia 0.27 Delivery N/a
South Asia 0.73 Care complications N/a
USA 0.38 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation 256 N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 227 N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager 262 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 466 N/a
£13,500 - £24,999 N/a No tax N/a
212 N/a
Our Finances

£25,000 - £49,999
£50,000+ 403 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 388 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 297 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings 213 N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical 302 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached 343 N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged 208 N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E 328 N/a
Age of Property Band F 343 N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ 445 N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms 240 N/a £70,001-£80,000 N/a
8 rooms 342 N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars 233 N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New 226 N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol 226 N/a Competitions N/a
Diesel 242 N/a Computer games N/a
Company 312 N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan 232 N/a Gardening N/a
Sports 226 N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf 207 N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 213 N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 319 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 244 N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ 258 N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries 218 N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times 263 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top 413 N/a
Somerfield N/a Connected to the Internet 207 N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT 263 N/a
Internet shopping 231 N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman 208 N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment 255 N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children 186 N/a Playing with children 189 N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing 238 N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham

Type B10 Upscale New Owners 1.43%


Younger professionals and managers who have bought
expensive modern housing.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 57/61 Rank 49/61


Value 8.038 Value 8.622

Low High Low High

Income Barriers to Housing and Services

Rank 57/61 Rank 31/61


Value 0.044 Value 21.756

Low High Low High

Employment Health and Disability

Rank 56/61 Rank 51/61


Value 0.048 Value -0.635

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 61/61 Rank 54/61


Value 5.925 Value -0.673

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Overview
Key Features
Young families
High incomes
Detached houses
Good place to live
Two car families
Packaged holidays
Active lifestyles
Financially confident
Mainstream

Regional Houses

Penrith, CA11

Rankings Top Councils


Age Rank (15/61) Mid Bedfordshire (9.35%)
Wealth Rank (18/61) West Berkshire (9.07%)
Good Health (12/61) West Oxfordshire (8.54%)
Leeds, LS15 Fear of Burglary (24/61) Rushmoor (8.19%)
Degree (33/61) Fareham (7.82%)
Public Renting (50/61) Huntingdonshire (7.74%)
Higher Tax (18/61) Eastleigh (7.26%)
Environment (41/61) Broadland (7.17%)
Internet (20/61) Milton Keynes (6.97%)

Constituencies Regional Distribution


Aberdeen, AB12
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Families Making Good contains upper middle-income families living in estates of detached houses many of which
are now around twenty years old.

Key Features Communication


Young families Receptive
High incomes Internet
Detached houses Radio
Good place to live Telephone advice lines
Two car families Unreceptive
Packaged holidays TV
Active lifestyles Telemarketing
Financially confident
Mainstream

Description - Public Sector Focus


Education Families Making Good have achieved moderate academic levels. Typically they will have left school
at 16 with some basic qualifications, with the numbers going on to `A’ levels and degree level being in line with
the national average. This level of attainment is replicated by their children. Throughout their schooling they are
likely to outperform the population as a whole, but not by significant amounts. They are therefore more likely than
not to achieve 5 or more GCSE passes at Grades A to C, but many will not proceed to university.
Health The lifestyle of Families Making Good is reasonably good rather than excellent. They tend not to eat a
particularly good diet, but neither do they over-indulge on unhealthy foods. They are likely to take exercise,
although there is also an above average tendency to smoke heavily. Consequently, health is generally good. Those
who have private medical insurance are likely to have it provided by their employer rather than taking it out
themselves.
Crime These are generally seen as nice neighbourhoods, with relatively low levels of crime and anti-social

Description - Public Sector Focus


behaviour. The residents fear having their car stolen more than any other type of crime, although in reality motor
crime is average. Most crime occurs away from the home, typically at work, college or at a place of entertainment.
These people seem to be particularly satisfied with the way in which the police handle offences, and overall are
satisfied with the police.
Finances A significant proportion of the population pay income tax, with almost twice the national average
paying at the higher rate. They also manage to put a reasonable amount of money aside for the future, with a
preference for savings and personal pensions rather than for shares and standalone investments. These
comfortable incomes and savings mean that take up of state benefits is relatively low.
Environmental Issues These people generally have no strong views about the environment, reflecting
the national picture with regard to recycling, car pollution and the environment as a whole. This means that those
that are willing to contribute towards improving the environment are more likely to give small amounts to charity
rather than spending the money to make themselves more environmentally friendly. With relatively modern
housing, but with multiple car households and high mileage, their biggest contribution to environmental damage
comes from their motoring habits rather than their home lives.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Description - Sociology and Environment


Summary Families Making Good contains upper middle-income families living in estates of
detached houses many of which are now around twenty years old.
Demography Families Making Good neighbourhoods contain housing built around twenty
years ago, which provides a stepping stone for high income young families, and a long term
residential location for older people on middle incomes. These population groups live
intermingled in pleasant estates of moderate sized detached houses and semis, often close to
open countryside. Houses have been built to modern, functional designs that are less fussy in
their detailing than more recent estates and in rather uniform layouts, often on quite large
developments. The younger couples with their young families are often well set on solid
professional or managerial careers, and many will in due course move on to more spacious
and perhaps more interesting accommodation, as their incomes continue to rise and as the
value of their mortgages declines as a proportion of the value of these comparatively
expensive houses. Others, whose incomes have plateaued, are content to continue living in
what are comfortable and spacious houses until after their children have left home and
perhaps well on into their retirement. Unlike other slightly older areas, the frequent
appearance of 'for sale' boards signifies a rapid turnover of the population in neighbourhoods
that, for the time being, have very few elderly residents and only the occasional empty nester.
These are not small bijou developments that would be attractive or affordable to young singles
or to childless couples. Often the gardens are too large and there are more bedrooms than

Description - Sociology and Environment


they would need. By contrast the people who are attracted to these areas are more likely to
be established in junior professional or technical roles in small scale local businesses, not high
fliers up career ladders of large conglomerates. Most have previously lived in the locality,
though not necessarily in the immediate neighbourhood. The population of Families Making
Good is almost exclusively White British.
Environment Neighbourhoods of Families Making Good are commonly found in those parts
of South East England which have a strong base of employment in light industry and which
grew rapidly during the 1970s and 1980s, places such as Bedford, Aldershot, the Medway
towns, the Solent and Poole, hardly centres of intellectual or aesthetic style but towns with
enterprising and adaptable workforces willing to acquire new technical competences in
electronics and modern manufacturing processes. These estates therefore provide as solid,
functional and comfortable housing as can be afforded in areas of high land prices. Many
houses have integral garages and those that do not, have sufficiently large front gardens to
provide hard standing for the two cars that are often needed for families to operate effectively
in neighbourhoods that are often at some distance from shopping centres. Whilst open plan at
the front and often with generous amounts of public open space, rear gardens are now
acquiring the leafy character of older established suburbs. Although these are generally
pleasant neighbourhoods, doubts may be expressed about the quality of their building
materials and many are beginning to show symptoms of poor construction.
Economy Neighbourhoods of Families Making Good occur in areas that have enjoyed rapid
post war industrial growth, particularly in light engineering and electronics. Proximity to
defence establishments has been a source of economic growth in many of these places and
many workers are employed in the sophisticated and well paid defence equipment sector for
which on the job technical training has often been more appropriate than a university degree.
In general, Families Making Good does not form a workforce for the creative and cultural
industries and these neighbourhoods are not located close to main line stations that would
provide rapid access to central London office jobs. Despite this, these continue to be areas
characterised by high wages and by very low levels of unemployment.
2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Description - Sociology and Environment (Continued)


Consumer Values Families Making Good contains people who, notwithstanding an
apparently relaxed appearance, often show a shrewd regard for financial opportunities. This is
a culture which has over the years provided a comfortable level of living for people who have
shown loyalty and industry in the workplace. These are communities where very few people
have traditionally relied on state provided housing or transport. This therefore is a culture that
is keen to take advantage of easy credit and where people are eager to acquire new consumer
products and to test new brands. Many businesses are likely to find these neighbourhoods
responsive to sales promotions and many consumers have become quite intelligent at 'playing
the system' whether in relation to interest free credit or the use of promotion offers. Tastes
are mainstream and middlebrow, relatively few people are motivated to give regularly to
charity and many people have shallow roots in their local communities, instilling a high level of
self-sufficiency.
Consumption Patterns Families Making Good devotes much of its expenditure on
consumer durables and on products and services that make life more convenient. This is a
good audience for The Daily Mail and The Express, for Sky and cable television, for drinking
and eating out. High proportions of people have access to personal computers and many
children as well as parents are regular Internet users.
Change There is a likelihood that these neighbourhoods will decline in status as the area of

Description - Sociology and Environment


most rapid employment and population growth moves further away from London. It is possible
that the somewhat functional appearance of many of these estates may fall out of fashion with
modern tastes just as inter war designs lost their appeal with a previous generation.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Description - Culture and Consumer Psychology


Not surprisingly, family and home are important focal points for these consumers, and their
consumption patterns reflect the needs of their growing families. While they might consider
themselves to be career orientated, they may also admit that they work 'just for the money'.
Although they do enjoy some degree of job satisfaction and are generally satisfied with their
standard of living. They may well have reached as far as they are going to in their careers,
and their jobs will reflect the kind of middle management and technical positions which are
based on levels of education which end on leaving school. They don't hold very strong views
about causes or the environment, for example, but do like to keep abreast of new
developments in technology, and have been keen to embrace the Internet (both for leisure
and convenience for shopping and banking).
They are not particularly budget-conscious or bargain hunters and they don’t seek out special
offers. They are unlikely to be especially interested in organic foods or environmentally-
friendly products and, indeed, seem to show an approach to life, health, exercise, food and
drink that is based on moderation in all things.

Description - Culture and Consumer Psychology


These are people who know the value of money and are working hard to build for future
financial security through savings and investments. They have some confidence about
financial matters and are likely to be interested in adverts for financial products, and to read
the financial pages of their Sunday paper. Their attitudes to future financial provision should
ensure that they are able to maintain and possibly enhance their standard of living in the
future.
To some extent appearances may be important. This extends less to personal tastes in
fashion, and more to cars. These may be company cars, which are chosen based on looks, to
'stand out', as much as for practicality. However, as far as expressing themselves through
their purchases, this is about the extent of it. These people are distinguished by their lack of
distinctive characteristics, tastes or behaviour. Mainstream values translate into mainstream
consumption habits, and these are very middle-of-the-road. However, with their comfortable
lifestyles and provision for the future, these Families Making Good are relatively high spenders
and are likely to continue to be so.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 35-44 (19.15%)
Marital Status Married (59.50%)
Household Composition Couples, dependent children (31.13%)
Length of Residency 6-8 years (15.02%)
Health Reasonably good health
Active lifestyles

Full details
in Section
Our Education
5 Adults 1+ `O’ levels
Children Above average

Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Admin & secretarial

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands C-E
Home Ownership Own with mortgage
House Value £128k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Package holidays
Leisure Interests Eating out
Wines
Media Connected to the Internet
Characteristics

Sky Digital TV

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Cancer research
Children
Crime Likely to occur near work or college
Environment Gave to environmental charity in last year
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.61 Couples, no children 22.98
Female 50.39 Couples, dependent children 31.13
Couples, non-dep children 6.45
Age Lone parent 4.92
0-4 6.96 Single, non pensioner 13.92
5-14 14.74 Single, pensioner 7.73
15-24 10.47 All pensioners 6.55
25-34 16.44 Students in shared house 0.05
35-44 19.15 Student, living alone 5.30
45-54 14.14 Student, away from home 0.96
55-64 8.65
65-84 8.57 Number in Household
85+ 0.90 1 person 21.65
2 person 34.78
Age by Gender* 3 person 18.07
90+ 0.30 4 person 18.84
85-89 0.61 5 person 5.31
80-84 1.14 6 person 1.12
75-79 1.88 7+ person 0.23
65-74 5.47
60-64 3.68 Length of Residency
55-59 4.96 Less than 1 year 13.95
50-54 6.95 1 - 2 years 21.68
45-49 7.19 3 - 5 years 21.39
40-44 8.89 6 - 8 years 15.02
35-39 10.25 9+ years 26.98
30-34 9.48
25-29 6.93 Social Grade
20-24 4.63 A/B Upper Middle/Middle 27.97
16-19 4.53 C1 Lower Middle 32.99
0-15 23.11 C2 Skilled Working 17.19
Male Female D Working 13.63
E Lowest level of subsistence 8.22
Marital Status 0 50 100 150 200

Single 25.35
Who We Are

Co-habiting 11.48
Married 59.50
Divorced 4.85
Widowed 4.43

Children in Household
1 child 19.84
2+ children 28.60 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.84 Anaemias N/a
Black 0.49 Diabetes mellitus N/a
Caribbean 0.28 Schizophrenia & other N/a
Irish 0.92 Neurotic, behav. & other N/a
Mixed 0.78 CNS inflammatory diseases N/a
2+ ethnic groups 5.56 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.16 Pulmonary disease & other N/a
Christian 76.05 Cerebrovascular diseases N/a
Other 1.85 Acute upper resp. infections N/a
None or not stated 21.94 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.05 Other acute lower resp. inf. N/a
Africa 0.75 Lung diseases ext. agents N/a
Caribbean 0.15 Liver diseases N/a
Cyprus 0.08 Gall bladder/other disorders N/a
Eastern Europe 0.19 Kidney diseases N/a
Far East 0.59 Abortions N/a
Jamaica 0.07 Labour & delivery problems N/a
Middle East/Central Asia 0.21 Delivery N/a
South Asia 0.62 Care complications N/a
USA 0.27 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 227 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 202 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ 274 N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company 211 N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children 162 N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing 167 N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire

Type B11 Families Making Good 2.29%


Upper middle income families in good quality housing, many with
school age children.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 52/61 Rank 41/61


Value 10.611 Value 13.034

Low High Low High

Income Barriers to Housing and Services

Rank 50/61 Rank 36/61


Value 0.064 Value 20.408

Low High Low High

Employment Health and Disability

Rank 49/61 Rank 46/61


Value 0.060 Value -0.533

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 55/61 Rank 47/61


Value 9.843 Value -0.495

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Overview
Key Features
Married
Children at secondary
school
Middle incomes
Good diet and health
Traditional & comfortable
Moderate excercise
Aim for secure retirement
Regular watchers of TV
Regional Houses

Tewkesbury, GL20

Rankings Top Councils


Age Rank (14/61) Broxbourne (11.26%)
Wealth Rank (19/61) Tamworth (10.85%)
Good Health (14/61) Castle Point (10.82%)
Mitcheldean, GL17 Fear of Burglary (27/61) Medway (10.27%)
Degree (41/61) Eastleigh (9.47%)
Public Renting (45/61) Thurrock (8.81%)
Higher Tax (25/61) Redditch (8.62%)
Environment (38/61) Blyth Valley (8.62%)
Internet (24/61) Rushmoor (8.48%)

Constituencies Regional Distribution


Glasgow, G44
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Middle Rung Families is found in the modern suburbs of mortgaged owner-occupiers which are affordable to
middle income groups. Many are located in smaller towns with modern light manufacturing industries.

Key Features Communication


Married Receptive
Children at secondary school Internet
Middle incomes Leaflets
Good diet and health TV
Traditional & comfortable Leisure magazines
Moderate excercise Unreceptive
Aim for secure retirement Telemarketing
Regular watchers of TV

Description - Public Sector Focus


Education The adults living in Middle Rung Families neighbourhoods are more likely than not to have left
school at 16 with some qualifications, although many will not have achieved the 5 or more `O’ level passes often
regarded as a benchmark. Those who did reach the necessary standard to continue with their formal education are
more likely to have left with `A’ levels than to have gone on to a university education. Their children continue in a
similar vein. Throughout school they perform adequately rather than well at each of the Key Stages, with the
result that the proportion gaining 5 or more Grades A to C at GCSE is only marginally higher than the national
average. Those going on to university falls below the national norm. The nature of these neighbourhoods and their
population means that few qualify for free school meals, and most have English as the language spoken at home.
Health These people follow reasonably healthy lifestyles. Their food tastes mean they eat most foods, good and
bad, in moderation. They are likely to take exercise, although again this tends to be in moderation. They do not
tend to be heavy smokers or abusers of alcohol. Their age, combined with this moderate approach to lifestyle,

Description - Public Sector Focus


means that they are generally healthy, although when allowing for age their overall rate of hospital admissions is
closer to the national average than it is for most Happy Families. This is not a Mosaic Type that has a high
provision of private medical insurance.
Crime People regard these areas as being reasonably good places to live. The biggest problem is seen as
teenagers hanging around, but in general this does not lead to more extreme forms of anti-social behaviour. It
more likely reflects that these areas have an over-representation of children of secondary school age, but that
their home upbringing deters criminal activity. The biggest fear of crime, as it is for most Happy Families, is having
the car stolen, and indeed motor crime is more prevalent in these areas than it is, on average, across the country.
Overall, all major types of crime, including violence, theft and damage to property are all over-represented in
these areas. The above average levels of crime lead to satisfaction levels with the police being no more than
moderate.
Finances The majority of Middle Rung Families are income tax payers, with a significant proportion paying at
the higher rate. They tend to make use of savings, investments and shares to prepare for the future, although as
with so many aspects of their lives, this is in moderation. Nevertheless, the relatively comfortable position of these
people means that reliance on the state for financial support is relatively low.
Environmental Issues The attitude of Middle Rung Families to the environment is typically “average”
when compared to the country’s population as a whole. However, they are less likely to actually spend money on
environmental issues. Their multiple car households and above average mileage is harmful to the environment,
but their relatively small semi-detached houses are reasonably environmentally friendly.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Description - Sociology and Environment


Summary Middle Rung Families is found in the modern suburbs of mortgaged owner-
occupiers which are affordable to middle income groups. Many are located in smaller towns
with modern light manufacturing industries.
Demography Middle Rung Families comprises middle income, middle aged owner
occupiers, most living with their children on small estates of 1960s and 1970s housing. This
Type is scattered across all regions of the United Kingdom but is particularly concentrated in
those outer areas of metropolitan regions that experienced rapidly growing economies in the
early post war period. The Medway towns, Cheshunt and Eastleigh are good examples of such
areas in the South East, Redditch and Tamworth in the Midlands, Ellesmere Port and
Rotherham in the North. Besides pensioners and people in their early twenties, all age groups
are well represented and the majority of households have, or have had, children. Many of
these children are of secondary school age and many have continued to stay at home after
they have secured a job. Parents in these neighbourhoods marry early and have children
young, due in part to the affordability of much of this housing. Though most residents have
useful qualifications, these are not neighbourhoods of high flying graduates working for large
corporations. Nor are these areas with large numbers of female professionals. Most of the
workforce holds down junior professional or intermediate jobs, many of them requiring solid
technical skills. As a rule these people have strong roots within their local communities, where
they can count on the support of their own parents or extended family in times of need. Many

Description - Sociology and Environment


are involved in local associations and have no expectation of moving out of the area either for
job promotion or on retirement. Houses are mostly semi-detached. Most families are still
paying off mortgages but these are mostly low in relation to current incomes. Unemployment
is not a serious source of worry and car ownership levels are well above the national average.
Few ethnic minorities live in these neighbourhoods.
Environment Neighbourhoods of Middle Rung Families are common in all regions that
have benefited from post war industrial growth. However, unlike inter war suburbs, Middle
Rung Families neighbourhoods are likely to be found on the outskirts of pre-existing
settlements rather than in entirely new satellite towns or suburbs. Many of these industrial
towns have typically relied on small engineering businesses or on the higher value end of the
metal industry. These estates have attracted better off craft workers as well as intermediate
workers and junior professionals, such as teachers, serving the local community. Whilst some
of these neighbourhoods date from before the Second World War, the majority were built
during the 1960s and 1970s to pleasant if unpretentious designs and on curving crescents
rather than the more modern fashion of small cul-de-sacs. Relatively few of these houses have
garages, the majority providing hard standing for cars either beside the house or in front of it.
Economy Middle Rung Families neighbourhoods occur where there are good job
opportunities for skilled manual and junior white-collar workers. Many of these
neighbourhoods have good access to the motorway network and many residents travel some
distance to get to work.

2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Description - Sociology and Environment (Continued)


Consumer Values Middle Rung Families contains people with unpretentious tastes to
whom straightforward value for money propositions are more appropriate than lifestyle
imagery. Whilst aware that they live in an international world, residents generally take little
interest in foreign foods or fashions and seldom meet people from other countries other than
when they go on holiday.
Consumption Patterns Middle Rung Families devotes much of its expenditure on
servicing mortgage payments and financing car purchases. These people live in houses that
are old enough to warrant the installation of updated kitchens and bathrooms and have
gardens large enough to accommodate extensions or conservatories. Many people spend
considerable amounts of time in their gardens and may well have the confidence and time to
undertake even quite ambitious do-it-yourself activities on their own. Motoring costs are
considerable in areas that are often poorly served by public transport. Although heavily
mortgaged, these people are otherwise careful not to get into debt. Relatively few take out
personal loans or build up interest generating debts on their credit cards. Compared with
other middle-income groups these people are relatively less likely to take their holidays
abroad and a number of gardens will accommodate caravans used for British based summer
holidays. Expenditure on entertainment and leisure is low but these families are likely to be
competent and frequent users of the Internet both for home shopping and for entertainment.

Description - Sociology and Environment


Change The population of many of these areas is likely to age in future years.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Description - Culture and Consumer Psychology


For these Middle Rung Families, maintaining their standard of living rather than lifestyle is
what matters. Security and comfort are greater motivators than self-image or external
appearances. Unlikely to be ambitious or career-oriented, these consumers see work as a
means to an end, but nonetheless enjoy relatively high incomes. Established in their homes
and their jobs, they are not seeking novelty or change but are not quite stuck in a rut, either.
They may feel slightly dissatisfied with life as it is at the moment and tend to worry about the
future, but on the whole they are likely to be fairly optimistic and they are aware of the need
to build provision for the long term, to ensure a comfortable retirement.
Appearances are of little consequence for these consumers who do not engage with
consumption in order to create an identity or bolster their self-image. Possibly rather
introverted types, the central focus of their consumption is to provide for themselves and their
families the means to enjoy life at a fairly comfortable level. As low risk takers, these are not
people who actively seek novelty and change. Whilst many traditional values are likely to be
upheld here – such as settling down for family meals at weekends, maybe with a traditional

Description - Culture and Consumer Psychology


roast dinner – more modern views are also evident, with many women working outside the
home. Career is not that important, and work is simply seen as a way of maintaining their
relatively comfortable, standard of living.
The home-centred focus extends to leisure which is largely enjoyed in the home with their
families; TV being one of the main outlets for relaxation. This inward-looking focus also
extends to engagement with wider societal concerns these are not the kind of people who
hold strong views about environmental issues, or the world of politics. Keeping abreast of new
developments in the financial markets and technology is more linked to their desire to
maintain and enhance their standard of living, rather than be well-informed generally.
There is a sense of some pride here; pride in their tidy, well kept homes which benefit from
their DIY efforts, and some personal pride in keeping in shape and dressing to look good.
Security - both now and for the future is probably the key factor.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-54 (16.24%)
Marital Status Married (59.65%)
Household Composition Couples, dependent children (32.60%)
Length of Residency 9+ years (51.34%)
Health Good diet and health
Moderate exercise

Full details
in Section
Our Education
5 Adults 1+ `O’ Levels
Children Slightly above average

Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Admin & secretarial

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, Working Family Tax Credit
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands B-D
Home Ownership Own with mortgage
House Value £109k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Self catering
Leisure Interests Gardening
Camping/caravanning
Media Connected to the Internet
Characteristics

DVD player

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Teenagers hanging about
Charities Cancer research
Children
Crime Motor crime and property crime
Environment Not very concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.93 Couples, no children 20.14
Female 50.07 Couples, dependent children 32.60
Couples, non-dep children 10.44
Age Lone parent 5.42
0-4 6.06 Single, non pensioner 10.23
5-14 15.05 Single, pensioner 7.41
15-24 13.18 All pensioners 6.17
25-34 13.84 Students in shared house 0.05
35-44 17.56 Student, living alone 6.47
45-54 16.24 Student, away from home 0.96
55-64 9.44
65-84 7.89 Number in Household
85+ 0.76 1 person 17.64
2 person 31.68
Age by Gender* 3 person 20.61
90+ 0.23 4 person 21.66
85-89 0.52 5 person 6.56
80-84 1.00 6 person 1.50
75-79 1.68 7+ person 0.35
65-74 5.14
60-64 3.86 Length of Residency
55-59 5.61 Less than 1 year 8.35
50-54 8.22 1 - 2 years 13.71
45-49 8.07 3 - 5 years 14.69
40-44 8.64 6 - 8 years 11.98
35-39 8.87 9+ years 51.34
30-34 7.82
25-29 5.99 Social Grade
20-24 5.69 A/B Upper Middle/Middle 22.01
16-19 5.95 C1 Lower Middle 31.22
0-15 22.71 C2 Skilled Working 20.87
Male Female D Working 17.66
E Lowest level of subsistence 8.24
Marital Status 0 50 100 150 200

Single 27.59
Who We Are

Co-habiting 9.12
Married 59.65
Divorced 4.45
Widowed 4.39

Children in Household
1 child 20.03
2+ children 28.84 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.09 Anaemias N/a
Black 0.65 Diabetes mellitus N/a
Caribbean 0.40 Schizophrenia & other N/a
Irish 0.94 Neurotic, behav. & other N/a
Mixed 0.75 CNS inflammatory diseases N/a
2+ ethnic groups 5.59 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.10 Pulmonary disease & other N/a
Christian 76.68 Cerebrovascular diseases N/a
Other 2.20 Acute upper resp. infections N/a
None or not stated 21.02 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.88 Other acute lower resp. inf. N/a
Africa 0.68 Lung diseases ext. agents N/a
Caribbean 0.20 Liver diseases N/a
Cyprus 0.09 Gall bladder/other disorders N/a
Eastern Europe 0.17 Kidney diseases N/a
Far East 0.40 Abortions N/a
Jamaica 0.10 Labour & delivery problems N/a
Middle East/Central Asia 0.19 Delivery N/a
South Asia 0.74 Care complications N/a
USA 0.12 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth

Type B12 Middle Rung Families 2.93%


Mortgaged owner occupier families with middle income.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 45/61 Rank 25/61


Value 13.593 Value 18.278

Low High Low High

Income Barriers to Housing and Services

Rank 43/61 Rank 48/61


Value 0.079 Value 18.312

Low High Low High

Employment Health and Disability

Rank 39/61 Rank 37/61


Value 0.073 Value -0.269

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 47/61 Rank 40/61


Value 12.954 Value -0.245

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Overview
Key Features
Young married couples
Some single parents
Not well educated
Confident
Live for today
Poor diet, inactive lifestyle
Good health
Materialistic
High borrowing
Regional Houses

Fareham, PO14

Rankings Top Councils


Age Rank (4/61) Gosport (11.21%)
Wealth Rank (37/61) Dartford (10.20%)
Good Health (20/61) Medway (9.31%)
Chatham, ME5 Fear of Burglary (23/61) Rushmoor (8.28%)
Degree (42/61) Milton Keynes (7.61%)
Public Renting (29/61) Luton (6.84%)
Higher Tax (31/61) Portsmouth (6.77%)
Environment (29/61) Thurrock (6.68%)
Internet (17/61) West Wiltshire (6.57%)

Constituencies Regional Distribution


Harrogate, HG1
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Burdened Optimists contains confident, but not very well educated, co-habiting and married couples who live in
mortgaged properties in areas of good employment opportunities.

Key Features Communication


Young married couples Receptive
Some single parents Internet
Not well educated TV
Confident Radio
Live for today Direct mail
Poor diet, inactive lifestyle Unreceptive
Good health Heavyweight magazines
Materialistic Newspapers
High borrowing

Description - Public Sector Focus


Education Education levels of Burdened Optimists are not high. Whilst most will have some form of
qualifications, many will have left school without reaching the standards needed to continue their education
beyond the age of 16. Those that did are less likely than the population as a whole to continue to university.
Although the number of school age children in this Mosaic Type is low, the level of attainment of school age
children is, if anything, worse than that of their parents. The relative instability of home life that arises from
financial over-stretching is probably reducing the support that the children receive, with the result of consistent
under-achievement throughout their education. The result is that well below the national average attain 5 or more
GCSE’s at Grades A to C, and an even smaller proportion proceed to higher education. The proportion receiving
free school meals, whilst still below the national norm, is still significantly higher than other Mosaic Types within
Happy Families.
Health These people have relatively poor lifestyles. Their diets are more likely to include fast foods than fresh

Description - Public Sector Focus


fruit, although not to excess. Leisure activities, whilst mixed, are more likely to reflect personal enjoyment than
physical exercise. Rates of heavy smoking and drinking are closely in line with national averages. The fact that
there are few serious health conditions is reflective of their age rather than lifestyle, and it is likely that these
people are storing up problems for the future. When adjusting for age, hospital admissions are close to the
national norm, and problems with drug and alcohol abuse and with mental health problems are significantly
greater than amongst other Happy Families. Reflecting the problems of parental support, teenage pregnancy rates
are higher than the national norm.
Crime Anti-social behaviour is a problem in these areas, with above average rates of teenagers hanging about,
drug dealing and burnt out cars. Social capital is also quite low, with neighbours very much keeping themselves to
themselves. Despite this, most residents see these areas as not being bad places in which to live, perhaps
reflecting their general optimism. In addition to motor crime, violent crime and theft are also relatively
commonplace. Overall Burdened Optimists have a reasonable although not high regard for the efforts of the police.
Finances Whilst a majority of the population are employed and paying income tax, very few are earning
sufficient to pay tax at the higher rate. Their expenditure on the mortgage, car and personal enjoyment means
that there is relatively little put aside for the future, and where it is then liquid savings are preferred to
investments and shares. Take-up of state assistance is much higher amongst this Type than across the remainder
of Happy Families. However, it is still well below the national average which reflects that the financial pressures
tend to come from over-spending rather than from insufficient income. Non-payment of council tax is also higher
than with the rest of this Mosaic Group, although it is still a relatively small problem.
Environmental Issues These people have relatively small and basic cars, but they are likely to have
more than one car per household, and to drive a high annual mileage. Their environmental impact is therefore well
above average. To balance this, their small modern homes are well insulated. Overall they claim to have a degree
of concern for the environment, but any financial considerations to assist are well down the spending priorities.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Description - Sociology and Environment


Summary Burdened Optimists contains confident, but not very well educated, co-habiting
and married couples who live in mortgaged properties in areas of good employment
opportunities.
Demography Burdened Optimists contains young couples with modest educational
qualifications, many of whom have built up considerable debts in an attempt to emulate
middle class lifestyles. Most are in long-term partnerships that may or may not involve
marriage and have borrowed heavily in order to finance mortgages on small homes, many of
which are located in towns where there is little easily affordable housing. These people are
confident, almost reckless in their optimism, which is rooted in the ease with which well paid
jobs can traditionally be found in the low unemployment labour markets in which many of
them live.
Burdened Optimists is particularly common in towns such as Gillingham and Portsmouth in
which local authorities have not traditionally been big builders of council houses and which
have a long tradition of working class owner occupation. Many of these homes are of a kind
that suit the needs of the first time buyers and many owners are in their mid to late twenties.
At this stage of their life cycle two earners are needed to obtain the multiples of earnings that
lenders require in order to qualify for a mortgage on a decent property and many of these
young couples have taken a conscious decision to defer starting a family until mortgage

Description - Sociology and Environment


interest payments are more manageable. When children do arrive the weight of responsibility
of a single income owner makes it impractical to move up the housing ladder and couples can
easily find themselves trapped in housing, much of which is not ideally suited for raising a
young family. However most owners, as their families mature, are likely eventually to leave
these areas in favour of more spacious and comfortable accommodation.
Few of the people who live in these areas have significant educational qualifications and many
work in jobs, which, though reasonably well paid, offer few opportunities for career
advancement. This results in many people attempting to use personal loans and credit cards
to finance the lifestyles that are beyond what they can easily afford, and to the accumulation
of serious levels of household debt. There is little doubt that financial problems contribute to
the high levels of separation and single parenthood that tend to characterise these
neighbourhoods.
Environment Neighbourhoods of Burdened Optimists are most likely to be found in those
parts of South East England that have a strong base of employment in light industry, places
such as the Medway towns, Gravesend and Thurrock, Gosport and Fareham in Hampshire,
Luton, Swindon and Milton Keynes, traditional magnets for the ambitious working classes.
Developing as they did during a period of low house prices and full employment, these
economies have been ones in which all but the poorest people have been able to afford to buy
their own homes. Rising land prices in the South East have had a particularly serious effect on
the affordability of houses in these areas and little new housing has been built which is now
affordable for manual workers. The result is pressure on a number of different types of
housing, early inter war terraces built originally to accommodate workers in inter war
factories, later 1930s semis in the less favoured parts of town, ex-council estates in the new
towns and the lowest end of the post war housing market. Burdened Optimists is found in
each of these different contexts. Common features are the difficulty that many residents have
in keeping their properties in good repair, large numbers of second hand mid range cars,
children playing on the street as well as the gardens, and increasing problems with graffiti,
litter and petty vandalism.

2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Description - Sociology and Environment (Continued)


Economy Neighbourhoods of Burdened Optimists occur in areas that have traditionally
enjoyed low unemployment and young people have been more justified in taking financial
risks than they have in older industrial areas. Many of these areas were developed originally
to provide labour for naval dockyards, railway works and car factories. Today, with the closure
of many of these plants, the population has little difficulty in finding employment in light
industry and in service occupations provided they own cars and are willing to commute long
distances to work in neighbouring towns many of which have an acute shortage of unskilled
and semi skilled labour.
Consumer Values Burdened Optimists contains the people whose electoral support
fuelled the Conservative revolution between 1979 and 1997. Shed of belief in collective social
responsibility, they place a high value on personal freedom and commercial enterprise.
Energetic and impatient of restraints, many can be impetuous and even hedonistic. Showing
little deference, they are attracted to brands and newspapers which reinforce their feelings of
financial self confidence and which champion the rights of the ordinary man in his efforts to
achieve his life’s ambitions.
Consumption Patterns Burdened Optimists devotes much of its expenditure to
immediate gratification. These people build up large interest payments on their credit cards
and are heavy users of personal loans. Many drink heavily and take foreign package holidays.

Description - Sociology and Environment


Many are also keen users of information technology and many homes have Internet access as
well as cable or Sky. Tastes in food are conservative and many residents take advantage of
special promotional offers and cut price bargains that are available at sale time.
Change There are no particular signposts as to how these areas are likely to change in
future years.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Description - Culture and Consumer Psychology


These young couples and families with young children, strive for a standard of living which is
largely beyond their means, supporting their spending with extensive use of all forms of
credit. Their approach seems to be either burying their heads in the sand, or simply not caring
about long term financial goals. Drawn into a 'live for today' materialistic lifestyle, they
express dissatisfaction with their standard of living, and may engage in consumption to
compensate for what they perceive is lacking in their lives even though they may not admit
it, or even realise it. Consumption of goods, brands and products of all types can be used to
generate a feeling of quasi-security; to construct an identity and embrace a set of values
which many associate with post-modern society, and the notion of a 'must have it now'
culture. Ironically, this brings little security in reality for these consumers, who admit that
they are poor at managing money. They may already have experienced serious debt problems
which may well spiral into unmanageable levels of debt if they do not exercise some restraint.
They are likely to suffer the long term effects of such profligacy now, coupled with a lack of
forward planning and provision for the future.

Description - Culture and Consumer Psychology


There is little to suggest that they will change, despite some steps in the right direction with
investment in child savings plans, for example. Lack of any long-term vision is evident from
their financial mis-management, and their 'lip service' to matters such as health, fitness, diet
and general wellbeing. Indulgence and immediate gratification seem to set the trend here, for
everything from eating the 'wrong' foods to impulse buying, coupled with a recognition that
emotions rule over rational thinking and planning. Seeing themselves as risk takers, they want
to have fun and enjoy life's pleasures but, not surprisingly, they may also admit to feeling
anxious. Not particularly budget conscious despite their strained circumstances, they are
nonetheless keen on special offers and bargains, although one suspects that these may be
related to pleasurable purchases rather than household necessities.
Consumption patterns show wide engagement with all manner of goods and services related
to lifestyle including designer clothes, personal grooming, Sky Digital TV, home computing,
computer games and the Internet, drink and socialising.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (21.46%)
Marital Status Co-habiting (16.96%)
Household Composition Couples, dependent children (25.73%)
Length of Residency 1-2 years (26.12%)
Health Good health
Poor diet and inactive lifestyle

Full details
in Section
Our Education
5 Adults 1+ `O’ levels (23.74%)
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Lower manager/professional
Admin and secretarial

Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Low, Working Family Tax Credit
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band B
Home Ownership Own with mortgage
House Value £106k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Self catering
Leisure Interests Cinema/films
Computer games
Media Connected to the Internet
Characteristics

News of the World

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Animal welfare
Pets
Crime Anti-social behaviour
Environment Not very concerned
Fear of Redundancy Not very concerned

3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.15 Couples, no children 21.05
Female 50.85 Couples, dependent children 25.73
Couples, non-dep children 4.68
Age Lone parent 8.54
0-4 8.16 Single, non pensioner 19.61
5-14 14.39 Single, pensioner 7.99
15-24 12.03 All pensioners 4.71
25-34 21.46 Students in shared house 0.11
35-44 17.16 Student, living alone 4.60
45-54 11.07 Student, away from home 0.48
55-64 7.11
65-84 7.72 Number in Household
85+ 0.91 1 person 27.60
2 person 33.89
Age by Gender* 3 person 17.77
90+ 0.29 4 person 14.62
85-89 0.61 5 person 4.63
80-84 1.15 6 person 1.16
75-79 1.76 7+ person 0.34
65-74 4.77
60-64 3.10 Length of Residency
55-59 3.99 Less than 1 year 20.93
50-54 5.42 1 - 2 years 26.12
45-49 5.66 3 - 5 years 21.32
40-44 7.37 6 - 8 years 11.30
35-39 9.75 9+ years 19.20
30-34 11.18
25-29 10.24 Social Grade
20-24 6.67 A/B Upper Middle/Middle 18.21
16-19 4.21 C1 Lower Middle 30.48
0-15 23.83 C2 Skilled Working 20.58
Male Female D Working 21.11
E Lowest level of subsistence 9.61
Marital Status 0 50 100 150 200

Single 31.67
Who We Are

Co-habiting 16.96
Married 47.81
Divorced 6.96
Widowed 4.65

Children in Household
1 child 23.57
2+ children 27.21 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.46 Anaemias N/a
Black 0.99 Diabetes mellitus N/a
Caribbean 0.57 Schizophrenia & other N/a
Irish 0.98 Neurotic, behav. & other N/a
Mixed 1.08 CNS inflammatory diseases N/a
2+ ethnic groups 5.40 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.11 Pulmonary disease & other N/a
Christian 70.84 Cerebrovascular diseases N/a
Other 2.64 Acute upper resp. infections N/a
None or not stated 26.41 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.11 Other acute lower resp. inf. N/a
Africa 0.82 Lung diseases ext. agents N/a
Caribbean 0.24 Liver diseases N/a
Cyprus 0.08 Gall bladder/other disorders N/a
Eastern Europe 0.25 Kidney diseases N/a
Far East 0.54 Abortions N/a
Jamaica 0.12 Labour & delivery problems N/a
Middle East/Central Asia 0.21 Delivery N/a
South Asia 0.89 Care complications N/a
USA 0.19 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B 229 N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ 246 N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 202 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children 164 N/a Playing with children 165 N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport

Type B13 Burdened Optimists 2.00%


Young couples and families of modest education striving for an
aspirational standard of living.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 32/61 Rank 19/61


Value 18.736 Value 24.409

Low High Low High

Income Barriers to Housing and Services

Rank 27/61 Rank 38/61


Value 0.120 Value 20.279

Low High Low High

Employment Health and Disability

Rank 32/61 Rank 30/61


Value 0.086 Value -0.060

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 41/61 Rank 36/61


Value 17.941 Value -0.034

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Overview
Key Features
Servicemen and families
Married young
Active lifestyles
Good diet and health
Market mavens
Extroverts
Work hard, play hard
New technology
High rating for police
Regional Houses

Colchester, CO2

Rankings Top Councils


Age Rank (2/61) Richmondshire (9.85%)
Wealth Rank (26/61) Forest Heath (5.94%)
Good Health (1/61) Kennet (4.21%)
Fife, KY16 Fear of Burglary (57/61) Rutland (4.14%)
Degree (36/61) Moray (4.04%)
Public Renting (23/61) Rushmoor (4.01%)
Higher Tax (53/61) Salisbury (3.53%)
Environment (12/61) North Wiltshire (2.41%)
Internet (8/61) West Oxfordshire (2.37%)

Constituencies Regional Distribution


Salop, SY4
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

In Military Quarters contains servicemen and their families who live in military accommodation.

Key Features Communication


Servicemen and families Receptive
Married young Internet
Active lifestyles Leisure magazines
Good diet and health Unreceptive
Market mavens Newspapers
Extroverts Direct mail, Leaflets
Work hard, play hard Posters
New technology TV
High rating for police Local shops

Description - Public Sector Focus


Education A very high proportion of this population have achieved some qualifications, but it is more likely to
be satisfactory `O’ and `A’ levels than a degree. The level of attainment reached by their children is very similar
by the time they leave school, with the number of Grade A to C GCSE passes being close to the national norm.
When compared with the nation as a whole, they are only half as likely to go on to university. There are some
signs that in the early years of schooling, performance is noticably below this, perhaps reflecting the instability of
service life. It is not uncommon for the schools in these areas to be foundation schools. Very few pupils qualify for
free school meals.
Health These people generally have a good diet, although they are also likely to indulge in less healthy foods
on a regular basis. Heavy smoking is relatively uncommon, but alcohol is more of a concern. The active military
lifestyle that many follow has a knock-on effect to their family, who are much more likely than many to follow
physical pursuits. It is therefore not surprising that general health is good, and that this and the relatively young
age profile means that these people put little strain on the services of the NHS.

Description - Public Sector Focus


Crime Despite most aspects of anti-social behaviour being less common than most of the country, many of the
residents of these areas do not think that their neighbourhood is a pleasant one in which to live. The fear of crime
is not high. When an offence is committed these people suffer more from physical assault, and less from crimes
against their property. Repeat victimisation is rare. Perhaps not surprisingly given a kindred spirit, the rating of the
police is the highest amongst all Mosaic Types.
Finances The majority of people are basic rate tax payers. They tend to put money aside into savings
accounts, but are much less likely to indulge in shares or longer term investments. Some will take out a private
pension, but many are likely to rely on a combination of their state pension and service pension for their
retirement. Due to the relative stability of employment, and the provision of military accommodation for many,
requirement for general financial assistance from the state is minimal.
Environmental Issues These people’s attitude to the environment is mixed. Of the Mosaic Types typically
driving cars they are one of the more environmentally friendly as they are often not multiple car households, and
annual mileage is about average. They claim to care about the environment, and will readily give to environmental
charities. However, when it comes to turning that concern into action by spending money on environmentally
friendly goods they are less inclined.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Description - Sociology and Environment


Summary In Military Quarters contains servicemen and their families who live in military
accommodation.
Demography In Military Quarters is found in areas that were built by the Department of
Defence to house servicemen and women and their immediate families. Most of these
neighbourhoods surround important military bases and are protected by gates and barbed
wire from access by unauthorised civilians. Among these bases are a number, such as
Lakenheath and Mildenhall, which are operated by the USA as NATO partners, contributing to
the 4% of the population born in the USA that are resident in England and Wales. As might be
expected a particularly high proportion of people in this type of neighbourhood describe
themselves as in good health. Recruitment of service personnel occurs in their late teens but
by the age of forty almost all residents will have returned to the civilian sector. These
neighbourhoods accommodate not just service personnel but also their wives and children.
Servicemen are particularly unlikely to remain single and many get married at a very early
age. Co-habitation rates are particularly low for such a young population and children arrive
early in people's lives. Many households have two or more children though these, as they
reach secondary school age, will find their parents returning to civilian life. Quite apart from
the US contingent many of the population were born abroad. This needs to be interpreted with
care as many of the foreign born residents who were born within in the European Union, in
Cyprus or the Far East are likely to be the children of servicemen and women rather than

Description - Sociology and Environment


service personnel themselves. The tiny representations of people of Caribbean and Indian
origins are testimony to the difficulty the forces continue to have in recruiting from minorities
other than the Irish. Census statistics demonstrate clearly the transient nature of life in the
armed forces, in which a third of the population change their address each year. It is as much
for this reason as for security that it makes sense for the government to take responsibility for
their accommodation which in most cases is provided as a condition of employment rather
than as rented units.
Environment In Military Quarters is scattered around the country in places accessible to
deep-water harbours, for the navy, on land that had little agricultural value, for the army, or
which is flat enough for landing aircraft, for the Royal Air Force. Aldershot, the Salisbury Plain,
the Solent, Suffolk and North Yorkshire are the parts of the country which best suit these
criteria. These neighbourhoods are usually found outside main centres of population, defended
with increased security by barbed wire perimeter fencing and by armed patrols. Within these
compounds accommodation is laid out in a very spacious manner, in small blocks built using
prefabricated techniques separated by large expanses of mown grass. The accommodation
shows complete disregard for aesthetic detail, which can hardly be helpful for the children,
and is laid out in military orderliness in streets named after famous battles or successful
military leaders. Most of these compounds provide residents with a full range of services on
site but taxis and sometimes regular bus services provide access to neighbouring towns that
provide casual and temporary paid employment for many of the service wives.
Economy Although these neighbourhoods guarantee full employment, the expansion or
closure of individual bases can have a major impact on the supporting civilian economies,
especially in the rural areas where many are situated.

2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Description - Sociology and Environment (Continued)


Consumer Values In Military Quarters places a premium on function and performance
over style. With many necessities, such as housing, travel and food being taken care of by
employers, leisure equipment is the key area where individual choice can be expressed. The
development of technical skills is also an important value which is reflected in large numbers
enrolling on distance learning courses which will help them not only in their current
employment but also ease the transition to civilian life in their early forties.
Consumption Patterns In Military Quarters offers a small but important market in a
number of product categories. As might be expected, they are heavy spenders on sports
equipment and spend a disproportionate amount of time playing golf, squash and engaging in
walking and country pursuits. It is also a productive market for manufacturers of small but
high value electronic items, in particular cameras and videos. These people are particularly
likely to own computers and to find the Internet a valuable source of product information in
the absence of good access to local suppliers. They also use the Internet to email friends and
extended family, which is particular convenient for people on regular foreign tours of duty. Sun
readership is much higher than average and many residents are heavy readers of magazines.
Change The only foreseeable change to this type of neighbourhood will be a broadening of
its ethnic mix.

Description - Sociology and Environment

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Description - Culture and Consumer Psychology


Arguably, a certain type of person is attracted to a military career. They are typically
extrovert, risk takers, who pay a great deal of attention to physical fitness and health. It is
interesting to see to what extent these personality traits are also evident in their consumption
behaviour. It is worth pointing out, however, that the
In Military Quarters households are, to some degree, a special case, in that a great deal of
their activities and, to some extent, their lifestyle is influenced by their employers, the Armed
Forces. For example, they may move frequently or spend periods living overseas.
As consumers, these are a very advertising literate type. They notice advertisements and see
them as entertaining, while recognising the role of advertising in guiding consumption choices,
and even tempting them into purchases which they may not have considered. Very much
innovators and early adopters, they are keen to buy the latest gadgets and try out new
brands. They may well be market 'mavens' well informed consumers to whom others look for
advice and guidance before making new purchases. They are heavily into new technology,
particularly the Internet. This may be partly due to the value of the Internet as an

Description - Culture and Consumer Psychology


international medium of communication and information, for these well-travelled consumers.
High interest in mail order and TV shopping as well as buying via the Internet, is also probably
reflective of a somewhat nomadic, and certainly busy lifestyle.
They enjoy traditionally male-oriented leisure pursuits, with drinking (especially beer) high on
the list. Career minded, they are aiming for the top (which may be another reason why a
military career beckoned, with its clear route through the hierarchical rungs). But they may
also have set their sights on the longer term goal of a second career after retirement from the
Armed Forces, and may see themselves as entrepreneurs, setting up their own businesses in
the future.
Long-term planning may need more attention though, as the tendency right now seems to be
to 'live for today' and to prefer spending money over saving it. Often impulsive consumers,
they enjoy spending money without thinking but this may be due to the fact that some of
them will be living in quarters with meals and board provided, so all their income is perceived
as 'spending money'.
It is perhaps important to bear in mind, that it is not easy to discern to what extent these
trends also apply to their partners and families. However, the overall impression is one of
'work hard, play hard'.

2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (30.58%)
Marital Status Married (70.65%)
Household Composition Couples, dependent children (57.35%)
Length of Residency 1-2 years (36.59%)
Health Good diet and health
Active lifestyle

Full details
in Section
Our Education
5 Adults 5+ `O’ levels
Children Average success rates

Full details
in Section
Our Work Lives
6 Occupations Public sector
Defence

Full details
in Section
Our Finances
7 Household Income £25,000- £49,999
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Bands B-C
Home Ownership Public rented
House Value £152k
Location Semi-rural

Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Outdoor activity
Leisure Interests Study open university
Computer games
Media Connected to the Internet
Characteristics

News of the World

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average/bad place to live
Anti-social behaviour uncommon
Charities Children
Pets
Crime Good rating of police
Environment Concerned, but not pay extra for eco-products
Fear of Redundancy Fairly concerned

3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 56.13 Couples, no children 24.86
Female 43.87 Couples, dependent children 279 57.35
Couples, non-dep children 1.94
Age Lone parent 3.64
0-4 231 13.35 Single, non pensioner 5.52
5-14 16.93 Single, pensioner 1.66
15-24 16.75 All pensioners 1.15
25-34 210 30.58 Students in shared house 0.11
35-44 16.22 Student, living alone 3.49
45-54 3.49 Student, away from home 1.75
55-64 1.30
65-84 1.23 Number in Household
85+ 0.18 1 person 7.18
2 person 29.10
Age by Gender* 3 person 24.20
90+ 0.10 4 person 216 28.56
85-89 0.14 5 person 8.72
80-84 0.22 6 person 1.97
75-79 0.25 7+ person 0.34
65-74 0.77
60-64 0.54 Length of Residency
55-59 0.78 Less than 1 year 243 32.23
50-54 1.34 1 - 2 years 211 36.59
45-49 2.04 3 - 5 years 18.70
40-44 4.79 6 - 8 years 5.15
35-39 11.19 9+ years 7.14
30-34 15.83
25-29 14.41 Social Grade
20-24 11.59 A/B Upper Middle/Middle 27.31
16-19 5.80 C1 Lower Middle 21.97
0-15 30.21 C2 Skilled Working 279 41.52
Male Female D Working 6.90
E Lowest level of subsistence 2.29
Marital Status 0 50 100 150 200

Single 12.23
Who We Are

Co-habiting 4.20
Married 70.65
Divorced 1.88
Widowed 0.99

Children in Household
1 child 26.18
2+ children 41.44 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.49 Anaemias N/a
Black 0.65 Diabetes mellitus N/a
Caribbean 0.21 Schizophrenia & other N/a
Irish 2.12 Neurotic, behav. & other N/a
Mixed 1.18 CNS inflammatory diseases N/a
2+ ethnic groups 10.07 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.08 Pulmonary disease & other N/a
Christian 77.24 Cerebrovascular diseases N/a
Other 1.74 Acute upper resp. infections N/a
None or not stated 20.93 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 390 5.41 Other acute lower resp. inf. N/a
Africa 0.56 Lung diseases ext. agents N/a
Caribbean 0.11 Liver diseases N/a
Cyprus 404 0.54 Gall bladder/other disorders N/a
Eastern Europe 0.20 Kidney diseases N/a
Far East 0.87 Abortions N/a
Jamaica 0.05 Labour & delivery problems 229 N/a
Middle East/Central Asia 0.69 Delivery 254 N/a
South Asia 1.09 Care complications N/a
USA 1278 3.63 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation 221 N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager 236 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate 212 N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence 25007 N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector 277 N/a Walk 217 N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
320 N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 366 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 395 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* 205 N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan 266 N/a
Personal loan 226 N/a

Savings & Investments


Regular savings N/a
Child savings 300 N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t 876 N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games 244 N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling 207 N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan 209 N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 265 N/a History N/a
Plan 3+ hols next year N/a Home computing 246 N/a
Coach tour N/a Internet 284 N/a
Cruise N/a Military interests 522 N/a
Outdoor activity 254 N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 301 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 501 N/a
Study open university 366 N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month 297 N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ 216 N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries 272 N/a
Costcutters N/a Internet, other groceries 413 N/a
Farmfoods N/a Internet shopping, 4 times 367 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet 224 N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home 259 N/a
Waitrose N/a Sky Digital TV 201 N/a
Other N/a DVD player 232 N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities 260 N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT 201 N/a
Internet shopping 422 N/a The Economist 217 N/a
Low priced petrol N/a Money/current/legal 235 N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment 208 N/a
Store loyalty card N/a Which? 258 N/a
N/a 235 N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned 361 N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good 273 N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence 266 N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping 182 N/a
Playing with children 550 N/a Playing with children 289 N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone 171 N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing 224 N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops 168 N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* 210 N/a
Travelling to shops 188 N/a
Travelling to friends N/a
(and family)
Travelling to social 174 N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire

Type B14 In Military Quarters 0.17%


Servicemen and their families who live in military accommodation.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 55/61 Rank 34/61


Value 9.350 Value 15.422

Low High Low High

Income Barriers to Housing and Services

Rank 58/61 Rank 11/61


Value 0.043 Value 28.934

Low High Low High

Employment Health and Disability

Rank 60/61 Rank 54/61


Value 0.036 Value -0.764

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 56/61 Rank 61/61


Value 9.285 Value -1.371

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Overview
Key Features
Older working ages
Approaching retirement
Older children at home
Well educated
Good health and diet
Personal comfort
Care for environment
Several holidays
Good provision for future

Regional Houses

Bristol, BS10

Rankings Top Councils


Age Rank (31/61) Rochford (20.60%)
Wealth Rank (8/61) Castle Point (15.73%)
Good Health (21/61) Broxbourne (10.13%)
Mold, CH7 Fear of Burglary (26/61) Maidstone (9.13%)
Degree (29/61) Spelthorne (8.79%)
Public Renting (57/61) South Staffordshire (8.33%)
Higher Tax (23/61) Bromsgrove (8.25%)
Environment (15/61) Chelmsford (8.22%)
Internet (27/61) Lichfield (8.09%)

Constituencies Regional Distribution


Taunton, TA1
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Close to Retirement contains many people in older working age groups, who own homes that were built during the
1970s, in areas of the country where planners were happy to allow rapid urbanisation.

Key Features Communication


Older working ages Receptive
Approaching retirement Telephone advice lines
Older children at home Local social networks
Well educated Shops
Good health and diet Broadsheet newspapers
Personal comfort Unreceptive
Care for environment TV
Several holidays Posters
Good provision for future

Description - Public Sector Focus


Education Educational attainment amongst Close to Retirement is variable. Most have qualifications, but there
is a noticeable over-representation of those leaving school with good but basic qualifications and those moving on
to university. Their children are, if anything, achieving greater levels of academic success. They significantly
outperform their peers at the highest levels of each of the Key Stages, so many attain 5 or more good GCSEs.
Many more advance to higher education. These are traditional neighbourhoods where few pupils will not be
speaking English at home. Income levels mean that free school meals are a rarity.
Health These people tend to eat a good diet, and generally avoid those foods considered to be unhealthy.
Drinking more than smoking is an issue, but it is rarely to excess. Their leisure pursuits tend to be many and
varied, ensuring that many take a reasonable amount of exercise. As a result their health is generally good,
although they have reached an age where cancers are beginning to become more commonplace. Adjusting for age
they are the least likely of all Suburban Comfort to require admitting to hospital, and cases of alcohol and drug
abuse are fairly rare. A significant minority have private medical insurance, of which only about one third are

Description - Public Sector Focus


provided with such insurance by their employer.
Crime Social capital is reasonably strong in these neighbourhoods, and there is not a high level of anti-social
behaviour. Close to Retirement have most fear about crime involving their car rather than their home or their
person, although generally their fear of crime may be viewed as typical of the nation as a whole. Actual crime, on
the other hand, is generally below that experienced by many other Mosaic Types. Typically offences occur away
from the home. Indications are that satisfaction with the police is better for individual incidents than it is overall.
Finances A considerable number of people have reached, or are just about to reach, retirement age, and
hence many fall out of the income tax bracket. However, the majority pay tax at the basic rate, and a relatively
high proportion at the higher rate. Many of these people have savings and longer term investments, and many
have small shareholdings, probably from the time of denationalisation and of mutual Building Societies becoming
quoted companies. It is therefore only the state pension that this Type relies upon the state to provide.
Environmental Issues These people are very concerned for the environment, and are reasonably willing
to do something about it. With a reasonable amount of money left over at the end of each month, they are happy
to give to relevant charities, and are reasonably inclined to pay more for environmentally friendly products.
Unfortunately their financial comfort has produced a reliance upon the car, so whilst they may tend to buy small
cars and do below average mileage they are often multiple car households.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Description - Sociology and Environment


Summary Close to Retirement contains many people in older working age groups, who
own homes that were built during the 1970s, in areas of the country where planners were
happy to allow rapid urbanisation.
Demography Since the election of the 1945 Labour administration, the countryside
around Britain's major cities has been protected by a series of green belts where residential
development has been severely restricted. To cater for the demand for new homes, planners
had to identify locations accessible to large cities where industrial and residential growth
should be permitted, indeed even encouraged. Understandably the locations selected by the
planners for expansion tend not to be those with the highest landscape value or closest to
neighbourhoods in which the richest people live. Close to Retirement contains many people
who live in these designated growth areas, places in the southern part of Essex around
Southend, the upper Lea Valley around Broxbourne and Ware, Leighton Buzzard and
Northavon, the district immediately north of Bristol. In these areas developers were
encouraged to build large numbers of small estates of houses of modern designs, many with
three or four bedrooms and with integral garages. Many people in Close to Retirement were
the original residents of these suburbs who have now moved from child bearing through to the
child rearing stage of their lifestyles and many are now approaching their retirement. Children
are at secondary school or at university or indeed have left home altogether. Mortgages may

Description - Sociology and Environment


not yet be fully paid off but are now a small proportion of the value of these houses, many of
which have appreciated in value very rapidly as a result of continuing shortages of
development land in their immediate surroundings. Being built further away from big cities
and often on the edge of satellite towns, these suburbs do not sprawl to the same extent as
pre-war suburbs did and, although many of the residents may commute substantial distances
to work, they are more likely to feel a sense of identity with their immediate locality. Having
now lived in these places for many years, and having more free time than they did when their
children were younger, many of these residents are now engaged in voluntary activities and in
positions of leadership in their local communities.
Environment Neighbourhoods of Close to Retirement typically consist of well built modern
houses, often with three or four bedrooms and with an integral garage. Most houses are
detached. The front appearance is often open plan, with no hedges or walls to mark the
boundaries of the property. Kitchens are not necessarily at the rear of the house and there are
varied interior layouts. However many subscribe to 1960s rectangular styles and picture
windows are preferred to ones with smaller panes. Back gardens are usually spacious and
outhouses accommodate the large array of equipment required by the modern family. These
houses, unlike their pre-war counterparts, are often arranged in small cul-de-sacs as planners
encourage the creation of safer street environments. Such mazes are deliberately designed to
prevent the use of these areas as rat runs. In these neighbourhoods houses are often set at
angles rather than in long rows and there are many small areas of open space, many of which
are landscaped. Once away from the immediate housing development the motorist is
confronted with a well planned, modern hierarchy of roads. Unlike the 1930s estates, which
were served by shops in retail parades, these neighbourhoods have, from the start, been
dependent upon newly built out of town supermarkets and retail parks. Thanks to planning
controls most residents do not have far to travel to reach open countryside and this is
considered a key benefit by many of the new residents.

2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Description - Sociology and Environment (Continued)


Economy Labour shortages due to constraints on residential development are a feature of
many of these areas. During the post war period many footloose industries relocated to
premises close by these neighbourhoods. There is no shortage of jobs and many of them are
in prosperous businesses in high growth sectors. A high proportion of local employers require
technical and/or managerial skills and jobs tend to be situated at the offices of large national
companies providing consumer and business services.
Consumer Values Close to Retirement represents a good market for major brands
positioned at the upper middle end of the market, which focus on variety and customer
service rather than price. Though normally conservative in their tastes, these people are
willing to try new products and services provided rational arguments are presented to them.
As a rule these are 'consumerist' consumers who take pains to acquire comparative product
information before making buying decisions and who are aware of their legal rights should
products not come up to standard. Many are reasonably well travelled and, within limits, have
no difficulty finding interest in cultures other than their own. Approaches to technology are
pragmatic it is not an end in itself but should be used to save time if it can be shown to
deliver clear operational benefits.
Consumption Patterns Close to Retirement represents a good market for most mid
market financial services, particularly savings and insurance, for short breaks and foreign

Description - Sociology and Environment


holidays, garden equipment, major home improvement products and personal services. Many
people are losing their parents and receiving significant wealth from their inheritance.
Change Close to Retirement is likely to grow older in the immediate future and, as
residents move into retirement, expenditure in many product categories is likely to decline. In
the longer term these areas are likely to become younger in their profile as couples with
young children take over the homes of those who have either died or moved to smaller
accommodation.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Description - Culture and Consumer Psychology


These couples and families are reaping the benefits of their industrious working lives. They
live very comfortable lifestyles, safe in the knowledge that they have made good provision for
their financial futures, with every expectation that their standard of living is set to continue.
Although most of the children in these households are grown up, the relatively high proportion
of households with more than two cars may reflect the growing trend for older children to stay
on at home for much longer than in the recent past. This is probably due to the dramatic rise
in house prices, and the difficulty facing young people trying to get a foot on the housing
ladder. These Close to Retirement households may also be part of the so-called 'sandwich'
generation; looking after an elderly dependent relative as well as grown up children.
In any event, they now have fairly high disposable incomes, with comparatively small
mortgages. They are high spenders on groceries and many luxury goods. In a position to be
able to afford smart cars, good holidays (possibly several times a year) and to take up leisure
opportunities such as golf, these consumers are more concerned with personal comfort and
enjoyment of life than appearances.

Description - Culture and Consumer Psychology


Fairly well-educated and certainly well-informed, these consumers like to keep abreast of new
developments in technology and the marketplace. For example, they have not been slow to
see the opportunities provided by the Internet, as both a source of information and a
convenient way to book holidays. However, these are very unlikely to be innovators or early
adopters when it comes to new ideas, products or services generally. They are not keen
followers of fashion, but are more concerned with being well informed about the alternatives
available (in order to reduce risk), as well as traditional value for money.
TV and the media generally may be a source of ideas. For example, TV programmes such as
'Holiday' and 'Wish you were here' may be popular as a means of finding out about new
places, while interest in publications such as 'Which?' magazine also indicate a desire to be
well informed about consumption opportunities. This fits well with their profile as low-risk
taking, unadventurous consumers who value security and safety in their decision making, over
novelty and change. They like to look after their money and take a keen interest in financial
products and services, with investments and savings high on the agenda.
Confident in managing money and in making consumption decisions for their comfort and
lifestyle, these Close to Retirement households have successfully established themselves in
their social milieu and venture out of it, only with careful planning and forethought.
Predictability and safety are the watchwords here.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-54 (17.85%)
Marital Status Married (64.95%)
Household Composition Couples, dependent children (25.26%)
Length of Residency 9+ years (64.12%)
Health Good diet
Active lifestyle

Full details
in Section
Our Education
5 Adults Degree level
Children Well above average

Full details
in Section
Our Work Lives
6 Occupations Director, small company
Female manager/professional

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, state pension
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands C-E
Home Ownership Own home outright
House Value £136k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 2 or more cars
Travel & holidays Plan 3+ hols next year
Leisure Interests Gardening
Theatre/arts
Media Connected to the Internet
Characteristics

Daily Telegraph

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Religious
Birds
Crime Likely to occur near work or college
Environment Concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.31 Couples, no children 22.62
Female 50.69 Couples, dependent children 25.26
Couples, non-dep children 10.67
Age Lone parent 2.96
0-4 4.36 Single, non pensioner 7.67
5-14 11.88 Single, pensioner 11.55
15-24 11.00 All pensioners 12.58
25-34 9.49 Students in shared house 0.04
35-44 14.35 Student, living alone 6.01
45-54 17.85 Student, away from home 1.65
55-64 14.55
65-84 15.00 Number in Household
85+ 1.55 1 person 19.22
2 person 39.46
Age by Gender* 3 person 17.68
90+ 0.50 4 person 17.26
85-89 1.04 5 person 5.05
80-84 1.97 6 person 1.09
75-79 3.27 7+ person 0.25
65-74 9.65
60-64 6.40 Length of Residency
55-59 8.15 Less than 1 year 5.71
50-54 9.88 1 - 2 years 9.70
45-49 7.99 3 - 5 years 11.48
40-44 7.37 6 - 8 years 9.59
35-39 6.97 9+ years 64.12
30-34 5.47
25-29 4.03 Social Grade
20-24 4.60 A/B Upper Middle/Middle 29.49
16-19 5.10 C1 Lower Middle 33.49
0-15 17.61 C2 Skilled Working 14.12
Male Female D Working 11.05
E Lowest level of subsistence 11.85
Marital Status 0 50 100 150 200

Single 22.99
Who We Are

Co-habiting 5.96
Married 64.95
Divorced 3.40
Widowed 6.35

Children in Household
1 child 14.80
2+ children 22.14 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.74 Anaemias N/a
Black 0.33 Diabetes mellitus N/a
Caribbean 0.20 Schizophrenia & other N/a
Irish 1.01 Neurotic, behav. & other N/a
Mixed 0.60 CNS inflammatory diseases N/a
2+ ethnic groups 4.93 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.20 Pulmonary disease & other N/a
Christian 79.86 Cerebrovascular diseases N/a
Other 1.81 Acute upper resp. infections N/a
None or not stated 18.12 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.88 Other acute lower resp. inf. N/a
Africa 0.64 Lung diseases ext. agents N/a
Caribbean 0.12 Liver diseases N/a
Cyprus 0.08 Gall bladder/other disorders N/a
Eastern Europe 0.19 Kidney diseases N/a
Far East 0.39 Abortions N/a
Jamaica 0.06 Labour & delivery problems N/a
Middle East/Central Asia 0.20 Delivery N/a
South Asia 0.70 Care complications N/a
USA 0.14 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 203 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts 220 N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value 311 N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached 204 N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage 209 N/a Band C N/a
Second home N/a Band D 235 N/a
Band E 248 N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford

Type C15 Close to Retirement 2.79%


Older couples and families reaping the benefits of their industrious
working lives.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 54/61 Rank 47/61


Value 9.670 Value 10.182

Low High Low High

Income Barriers to Housing and Services

Rank 53/61 Rank 51/61


Value 0.056 Value 18.107

Low High Low High

Employment Health and Disability

Rank 48/61 Rank 47/61


Value 0.063 Value -0.551

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 53/61 Rank 45/61


Value 10.227 Value -0.453

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Overview
Key Features
Older working ages
Grown up children
Grandchildren
Neat and tidy homes
Churchgoers
Mainstream tastes
Gentle exercise
Helpful neighbours
Thrifty

Regional Houses

Pontefract, WF8

Rankings Top Councils


Age Rank (55/61) Broadland (16.31%)
Wealth Rank (12/61) Castle Point (11.32%)
Good Health (41/61) Oadby and Wigston (10.71%)
Derby, DE21 Fear of Burglary (31/61) Blaby (10.31%)
Degree (39/61) North Kesteven (10.17%)
Public Renting (52/61) Staffordshire Moorlands (10.06%)
Higher Tax (29/61) Rochford (9.06%)
Environment (23/61) Fareham (8.41%)
Internet (44/61) Chester-le-Street (8.25%)

Constituencies Regional Distribution


Bolton, BL1
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Conservative Values comprises people of older working ages who live on owner occupied estates built since the
war on the outskirts of manufacturing towns. Many of the dwellings are bungalows.

Key Features Communication


Older working ages Receptive
Grown up children Right-of-centre press
Grandchildren Unreceptive
Neat and tidy homes Internet
Churchgoers TV
Mainstream tastes Posters
Gentle exercise Telemarketing
Helpful neighbours
Thrifty

Description - Public Sector Focus


Education Adults living in Conservative Values neighbourhoods are the most likely of all Suburban Comfort to
have left school without qualifications, and similarly are the most likely not to have taken their schooling past 16.
Nevertheless, there is still a significant minority that bucked the trend and went on to gain a degree. These
neighbourhoods do not have large numbers of children still going through their education. Those who are,
however, are doing significantly better than their parents. Whilst not the most outstanding pupils, they perform
well above the national average at all of the Key Stages. However, fewer than might be expected take this solid
foundation as far as it might go, with slightly under the overall national average going on to university.
Health These people give little thought to the health value of their diet, but their attitude to life is one of
moderation. In particular, they are unlikely to over-indulge in fast foods and takeaways. Similarly, those who
smoke and drink are likely to do so within sensible limits, again more because that is how they choose to live
rather than through conscious consideration of health. This trend continues with their leisure time; exercise is
gained through gardening and walking rather than through a proactive decision to take exercise. Therefore, whilst

Description - Public Sector Focus


this population tends to call on NHS services for a range of serious conditions due to its age, when adjusting for
age its use of hospitals is below the national average.
Crime The stable population of these established neighbourhoods gives rise to strong social capital. Neighbours
are very helpful to each other, and people are generally happy to live where they are. Fear of crime is well below
the national average, and there is little evidence of widespread anti-social behaviour. These people suffer fewer
offences than the population as a whole, and those that do occur are typically away from the neighbourhood.
These sorts of neighbourhoods hold the police in high regard.
Finances Those that are still earning money are most likely to be paying income tax at the basic rate.
Throughout their working lives they have put money aside, and now hold a wide range of savings, investments
and low value shares. Not surprisingly, therefore, the main state benefit received by these people is the state
pension. Most do not qualify for other benefits, but for those who do, Pension Credits and Disability Living
Allowance are more likely to be claimed than Income Support or Jobseeker’s Allowance.
Environmental Issues People living in Conservative Values areas are reasonably concerned for the
environment. Their motoring habits, as with their lives in general, suggest moderation. Cars are for practical
purposes, so typically a household will have just one small car which would not be expected to do high mileage.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Description - Sociology and Environment


Summary Conservative Values comprises people of older working ages who live on owner
occupied estates built since the war on the outskirts of manufacturing towns. Many of the
dwellings are bungalows.
Demography Neighbourhoods of Conservative Values date from the 1960s. The young
families who first moved into these areas have now grown old together and many are either
close to retirement or have recently retired. Their children have grown up and left home and
many are now 'empty nesters' who own their homes outright. In the period when these
estates were built, land was cheaper than it is today and developers could afford to build at
much lower densities than is now possible. This was particularly the case in those industrial
regions of the country where Conservative Values is most common. These low densities are
reflected in the fact that many of these estates contain bungalows, not necessarily designed
for pensioners but nonetheless well suited to their needs. This and the generously sized plots
have made them well suited to the needs of older people most of whom would have little
reason to leave them on retirement. When people do move away, or die, and their homes
become vacant the quiet nature and elderly profile of these neighbourhoods makes them more
attractive to older people than to younger adults with children, few of whom would find local
friends to play with. Although Conservative Values lives in pleasant suburbs, they are
nonetheless surrounded by large areas of lower income housing and residents are conscious of

Description - Sociology and Environment


the social differences between their own middle class values and those of people on lower
incomes who live nearby. For many of these residents the move to estates of this type
therefore represents a step up and away from lifestyles with which they many not wish to be
associated or feel they have much in common. Many will be aware of the problems of poverty
and disorder at first hand, whether as managers in local enterprises, as workers in public
sector services or as owners of small businesses serving a wider community. Whilst these are
not necessarily “snobbish” people, they are conservative in their values and their tastes and
tend to mix with others of similar incomes and attitudes at the Rotary, the golf club or at the
Conservative club.
Environment Neighbourhoods of Conservative Values are distributed quite evenly across
the UK but are less common in big cities than in outer metropolitan areas and in smaller
industrial towns where there has been little objection to housing development. Unlike the inter
war suburbs, which are largely built of semi-detached houses, these neighbourhoods have
been built with detached houses as well as semis, typically in larger plots and with large
picture windows replacing intricate bays. These more spacious plots are sometimes open plan
and in most cases people can park their car off the road, quite often in an integral garage.
Gardens are now mature and provide an important source of interest to the older residents
now that children no longer need looking after. Because of the settled nature of this Type,
people tend to know their neighbours and help each other in modest ways in times of need.
Such areas are keen to adopt neighbourhood watch schemes and the police will find residents
keen to help them with their enquiries. With high car ownership and poor access to public
transport these people travel to large supermarkets to do their shopping and the majority of
commuter trips are done by car.

2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Description - Sociology and Environment (Continued)


Economy Neighbourhoods of Conservative Values are mostly located in areas of growing
and diversified employment, and unemployment rates are low. Local jobs are mostly in small-
scale manufacturing or other private sector enterprises. These are not areas of large, capital
intensive plants or ones with large amounts of public sector employment. Post war growth has
resulted in opportunities to set up small service enterprises and many of the residents are
self-employed or working for small family businesses. Though few are directors of large
companies, ownership of shares is widespread, even if their combined value is still modest.
Privatisation issues sold particularly well in these neighbourhoods.
Consumer Values Conservative Values appreciates personal contact rather than
impersonal transaction channels. Here people will naturally turn to professional advisors when
key decisions need to be made. They like to discuss with shopkeepers or their sales assistants
the relative merits of different brands and products, assuming that they will get unbiased
advice. They use financial advisors. By contrast they are not very IT literate and are not
people to purchase over the Internet. However, having time at their disposal, many residents
take very seriously the opportunities for searching out information on different products and
will be well informed on new consumer issues such as the use of chemicals and ingredients in
foods and of genetically modified crops. Residents are willing to support local shopkeepers and
local suppliers, particularly if they can establish a personal relationship with them. Range,

Description - Sociology and Environment


freshness and quality of service are more important than price and conformity with latest
fashion trends. These people are likely to support their local church and give generously to
charities.
Consumption Patterns Conservative Values represents a good market for the financial
services industry and for long haul travel. Much money is also spent on gardening products,
on personal services such as laundry, dry cleaning and hairdressing and on quality food
brands. By contrast relatively little is spent on home improvement, on home furnishing or on
clothing. People in these areas seldom smoke and prefer visits to country restaurants to
evenings at the local pub.
Change The Conservative Values population is unlikely to rejuvenate even after the current
cohort has moved into old age. In the immediate future expenditure levels in this type of
neighbourhood are likely to decline as many of older working age cross into retirement.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Description - Culture and Consumer Psychology


Conservative Values represents a very mainstream type in terms of tastes, values and
lifestyle. These people are as practical and pragmatic in their consumption decisions and
choices, as they probably are in all aspects of daily life. Unlikely to hold strong views on major
issues, they are nevertheless 'switched on' to world and local events, through reading the
better quality papers and watching national and regional TV news programmes.
They are likely to be careful with money even to the point of thriftiness but have developed
money management skills over the years and are likely to be quite financially astute. They
keep a close eye on the stock market and other investments, to stretch their savings and
maintain financial security. There may also be some interest here in the possibility of raising
cash from the equity in their homes.
Conservative with a small 'c', their attitude towards, and engagement with consumption is
confined to routine provisioning. These consumers are not likely to be tempted into trying new
products which they have seen advertised, and will tend to stick with familiar brands. Even
though they are careful with the pennies, they are not bargain hunters and, indeed, shopping

Description - Culture and Consumer Psychology


holds no particular interest for them. Probably the type of people who maintain values dating
from a time when things were bought to last, they will tend not to see the point of buying new
clothes or household furnishings, when those they have are still perfectly adequate. The same
goes for new gadgets and appliances these consumers are not likely to try any new-fangled
equipment and may simply have no need for them in their traditional homes and lifestyles. In
consumer behaviour terms, these are the 'laggards' when it comes to new products and
brands. Appearances are not important, either, although their interest in their neat and
pleasant gardens, suggests their homes are neat and pleasant inside, albeit in a dated kind of
way.
Moderate TV viewing is likely to revolve around informative programmes such as 'Antiques
Roadshow' and 'Gardeners' World', with a little 'University Challenge' to keep the grey cells
ticking over and 'Songs of Praise' for spiritual edification. Grandchildren feature highly among
this Type, and it may be that the Conservative Values consumers are likely to splash out a
little more where they are concerned.
They do enjoy a comfortable and cosy lifestyle, however, and will indulge themselves to some
extent with frequent holidays and short breaks possibly coach tours or even cruises - which
they may well take with a group of like-minded friends. For the rest of the time, however, they
lead orderly lives, moving into old age in a comfortable and familiar daily routine.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 65-84 (22.28%)
Marital Status Married (64.22%)
Household Composition Couples, no children (22.02%)
Length of Residency 9+ years (68.10%)
Health Fairly good health
Gentle exercise

Full details
in Section
Our Education
5 Adults No qualifications
Children Above average

Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Public sector

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, State pension
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands C-D
Home Ownership Own home outright
House Value £115k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Package holiday
Leisure Interests Grandchildren
Feeding garden birds
Media Daily Mail
Characteristics

Daily Telegraph

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Religious
Birds
Crime Police rating very good
Environment Concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.48 Couples, no children 22.02
Female 51.52 Couples, dependent children 18.49
Couples, non-dep children 8.63
Age Lone parent 2.67
0-4 3.78 Single, non pensioner 8.00
5-14 9.83 Single, pensioner 16.46
15-24 8.63 All pensioners 17.25
25-34 9.32 Students in shared house 0.03
35-44 12.69 Student, living alone 4.47
45-54 14.90 Student, away from home 1.01
55-64 16.39
65-84 22.28 Number in Household
85+ 2.18 1 person 24.46
2 person 43.90
Age by Gender* 3 person 14.77
90+ 0.66 4 person 12.48
85-89 1.51 5 person 3.48
80-84 3.02 6 person 0.73
75-79 5.07 7+ person 0.19
65-74 14.10
60-64 8.03 Length of Residency
55-59 8.39 Less than 1 year 5.53
50-54 8.48 1 - 2 years 8.86
45-49 6.44 3 - 5 years 10.20
40-44 6.34 6 - 8 years 8.07
35-39 6.36 9+ years 68.10
30-34 5.38
25-29 3.93 Social Grade
20-24 3.71 A/B Upper Middle/Middle 21.21
16-19 3.89 C1 Lower Middle 32.32
0-15 14.70 C2 Skilled Working 15.20
Male Female D Working 13.24
E Lowest level of subsistence 18.04
Marital Status 0 50 100 150 200

Single 20.95
Who We Are

Co-habiting 6.08
Married 64.22
Divorced 3.78
Widowed 9.06

Children in Household
1 child 12.54
2+ children 17.32 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.21 Anaemias N/a
Black 0.28 Diabetes mellitus N/a
Caribbean 0.17 Schizophrenia & other N/a
Irish 0.98 Neurotic, behav. & other N/a
Mixed 0.46 CNS inflammatory diseases N/a
2+ ethnic groups 3.53 Rheumatic heart disease 203 N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.11 Pulmonary disease & other N/a
Christian 81.97 Cerebrovascular diseases N/a
Other 1.33 Acute upper resp. infections N/a
None or not stated 16.59 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.79 Other acute lower resp. inf. N/a
Africa 0.44 Lung diseases ext. agents N/a
Caribbean 0.11 Liver diseases N/a
Cyprus 0.06 Gall bladder/other disorders N/a
Eastern Europe 0.22 Kidney diseases N/a
Far East 0.29 Abortions N/a
Jamaica 0.06 Labour & delivery problems N/a
Middle East/Central Asia 0.14 Delivery N/a
South Asia 0.53 Care complications N/a
USA 0.12 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin 211 N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value 315 N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage 208 N/a Band C 209 N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland

Type C16 Conservative Values 2.67%


Better off older couples living in bungalows and houses with large gardens,
conservative in values and tastes.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 46/61 Rank 37/61


Value 12.558 Value 14.678

Low High Low High

Income Barriers to Housing and Services

Rank 45/61 Rank 56/61


Value 0.070 Value 16.808

Low High Low High

Employment Health and Disability

Rank 36/61 Rank 36/61


Value 0.079 Value -0.266

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 48/61 Rank 42/61


Value 11.945 Value -0.366

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Overview
Key Features
Older working ages
Local professionals
Small businesses
Small market towns
Higher incomes
Grown up children
Good diet, active lifestyle
Environmental charities
Local networks
Regional Houses

Nailsworth, GL6

Rankings Top Councils


Age Rank (39/61) East Cambridgeshire (17.80%)
Wealth Rank (16/61) Forest of Dean (16.93%)
Good Health (27/61) North Lincolnshire (14.35%)
Brigg, DN20 Fear of Burglary (48/61) South Norfolk (13.87%)
Degree (32/61) Derbyshire Dales (13.38%)
Public Renting (43/61) West Oxfordshire (13.31%)
Higher Tax (19/61) North Kesteven (13.16%)
Environment (27/61) South Holland (12.95%)
Internet (29/61) Selby (12.64%)

Constituencies Regional Distribution


Thetford, IP24
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Small Time Business lives in quiet small estates, mostly built since 1945 in market towns that have some
industrial employment. These estates will typically be home to local professionals and small business proprietors.

Key Features Communication


Older working ages Receptive
Local professionals Social networks
Small businesses Right-of-centre press
Small market towns Unreceptive
Higher incomes TV
Grown up children Radio
Good diet, active lifestyle Posters
Environmental charities
Local networks

Description - Public Sector Focus


Education Adults in these areas have a wide mix of educational backgrounds. Over one quarter have no
qualifications, but a similar proportion stayed on at school past 16, many going on to university. However, when
compared to other Mosaic Types these will typically have left school at 16 with good basic qualifications. The
children in Small Time Business neighbourhoods show similar traits, with good solid educational attainment
without generally excelling. Some will go on to university, but the proportion is not dissimilar to the average across
all Mosaic Types. These are areas of relatively low proportions of ethnic minorities, so it is unlikely that pupils will
come from families with refugee status, or where English is not spoken at home.
Health These people endeavour to follow a healthy lifestyle, but perhaps give in to temptation more often than
they should. Their diet is good, and their leisure time is taken up in part with active pursuits. Their alcohol
consumption is moderate, but they are much more likely to be heavy smokers than any other Type within
Suburban Comfort. People living in these neighbourhoods are now approaching an age where they are starting to
rely on the NHS for a number of conditions. Adjusting for age, however, their reasonably healthy lifestyle results in

Description - Public Sector Focus


a below average rate of hospital admissions.
Crime These are neighbourly areas, where people seek to help each other and where anti-social behaviour is
low. Consequently the residents are generally not fearful of crime. Offence rates are well below the national norm,
and those that do occur are typically well away from the home. When an offence has occurred, these people tend
to feel that the police respond very effectively. However, their overall perception of police performance is more
neutral, perhaps being influenced by what they see and read about crime rather than by what they experience.
Finances People living in Small Time Business neighbourhoods tend to earn comfortable incomes. They are
likely to have a wide range of savings, investments and low value shareholdings acquired from the era of
denationalisation and demutualisation. This relative level of financial security means that there is well below
average take-up of financial assistance from the state, with the exception of the state pension.
Environmental Issues When asked about the environment these people are likely to show some
concern, and to give donations to environmental causes. However, their environmental views are not strongly
held. The nature of employment in these areas means that many households have more than one car, and annual
mileage is high.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Description - Sociology and Environment


Summary Small Time Business lives in quiet small estates, mostly built since 1945 in
market towns that have some industrial employment. These estates will typically be home to
local professionals and small business proprietors.
Demography Small Time Business occurs mostly in small market towns that are not set in
especially attractive countryside and where employment in small manufacturing businesses
supplements jobs servicing the surrounding agricultural area. These are neighbourhoods
where many of their local business leaders and professionals tend to live and can be found in
towns such as Goole, Thetford, Wisbech and Gainsborough.
Small Time Business neighbourhoods are usually new housing estates of detached houses and
bungalows, most of which have been built to a modern style and are set in spacious plots.
Their residents are typically professionals, whether teachers, doctors or dentists, and
managers of local branches of national retail chains. Many self-employed people also live in
these areas. They are in the mature phase of their careers, from 45 through until retirement.
Being located far from large cities, these are places where grown up children have left home
in search of career advancement. Unusually for areas of above average incomes and older
workers, these neighbourhoods have a relatively high proportion of people who work in
manufacturing industry many perhaps in food processing. Although there are service jobs to
be found in occupations which support the surrounding countryside, these places tend to be

Description - Sociology and Environment


too far from large cities to have many people working in the types of modern office job that
are provided by major corporations. Likewise the local professionals are more likely to work in
small local practices providing services to the immediate locality than in large regionally based
practices.
Environment Neighbourhoods of Small Time Business typically contain small
developments of modern style housing set in extensive open plan plots. Due to low land
prices, in these not especially environmentally sensitive locations, gardens are often very
spacious indeed. Enthusiastic gardeners take pride in displays of a wide variety of plants and
spend considerable time maintaining weed free lawns. Roads and verges are well maintained
and any damage, which is uncommon due to the low levels of crime in these areas, would be
quickly reported and soon repaired. Most houses are to individual designs and many
developments will have been built up in discrete phases due to the limited size of the local
market. Residents are normally within walking distance of the town centre and its shops. Most
of these developments will be within easy reach of open country and some business
proprietors will be involved in small enterprises located beyond the limit of the urban area.
Most people like living in these areas and value the friendship and support provided by their
neighbours and say that these are pleasant areas in which to live.
Economy Neighbourhoods of Small Time Business are generally located in areas of full
employment but modest wages, where local labour is reliable but not highly qualified. The
absence of local branches of national chains of petrol stations, hotels and do it yourself
operators, provide opportunities for local entrepreneurs to offer equivalent services on an
independent basis. Not being of high landscape value these economies benefit little from
visiting tourists whilst the increasing productivity of local agriculture offers an increasing
number of support jobs in food processing, transport and distribution.

2
(Continued) 2-1
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Description - Sociology and Environment (Continued)


Consumer Values Small Time Business has conservative values centred on self-reliance
and social responsibility. Local networks are important these neighbourhoods are probably
well endowed with Rotarians and people like to do business with people rather than with
automated systems. Such areas are fertile ground for charities and there is a presumption
that people will support good causes in local charity events.
Consumption Patterns Small Time Business is a productive market for home
improvement products, home extensions and conservatories, for garden furniture and
gardening products. Motoring and holidays take a high proportion of the household budget but
these neighbourhoods are poor for eating out, for drinking or for smoking. Fashion products
are less likely to sell as well as hardy outerwear and equipment used for country pursuits.
Change This type of neighbourhood is likely to grow over time as rural areas continue to
increase their share of the nation's population.

Description - Sociology and Environment

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Description - Culture and Consumer Psychology


Small Time Business may well look back on the Thatcher era with a great deal of nostalgia. To
a time when they probably prospered and flourished and looked forward to financial security
and stability in later life. To a great extent they have most likely achieved this, but find
themselves living in times where there is considerable uncertainty on all kinds of fronts not
just economic. Nothing is as it was, and there are no guarantees for the safety of investments
or even pensions, unthinkable as it may seem. Not surprisingly, they face the future with
some uncertainty and pessimism, although they have made substantial financial provision in
the form of savings and investments. They are financially confident, interested in new
products and services and willing to use the services of a financial advisor. It is likely this
interest in the financial services market is borne out of concern for the future, and is more
pronounced than it might have been even just a few years ago.
Predominantly Conservative, with a sprinkling of Liberal Democrat supporters, there is a sense
that conserving traditional values, social structures and personal status and security is
important, and this is reflected, to a certain extent, in their consumption behaviour.

Description - Culture and Consumer Psychology


Their consumption tastes reflect mainstream consumer preferences, trends and behaviours on
the whole, although they tend to be less likely to consume for individual satisfactions - to look
attractive or follow fashion, for example. They are low risk takers, who show no great interest
in new gadgets or appliances.
Having said all that, these consumers are not behind the times, and have adopted new
technology such as the Internet and Sky Digital TV for convenience and leisure. They enjoy
well-equipped and comfortable homes and take a lot of pleasure in their gardens, possibly
with a fairly new car parked outside, maybe a luxury model or the latest 4x4. They are able to
afford good holidays and pursue hobbies such as golf, antiques, sailing, walking, handicrafts
probably in the company of like-minded friends, who share similar lifestyles, tastes and
values. Continuity, networks and community are important to Small Time Business. Lifestyles,
consumption behaviours and tastes seem so defined by the group they are part of, rather than
by individuality that it could be said they represent living proof of the old saying 'birds of a
feather flock together'.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-54 (16.25%)
Marital Status Married (61.82%)
Household Composition Couples, no children (23.45%)
Length of Residency 6-8 years (12.49%)
Health Good diet and health
Active lifestyle

Full details
in Section
Our Education
5 Adults Degree level
Children Good solid education

Full details
in Section
Our Work Lives
6 Occupations Small employers
Lower managerial/professional

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, state pension
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands C-D
Home Ownership Own home outright
House Value £129k
Location Rural

Full details
in Section
Our Home Lives
9 Car ownership 2 or more cars
Travel & holidays Self catering
Leisure Interests Gardening
Feeding garden birds
Media Connected to the Internet
Characteristics

Daily Mail

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Wildlife
Birds
Crime Likely to occur at place of entertainment
Environment Concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.16 Couples, no children 23.45
Female 50.84 Couples, dependent children 23.38
Couples, non-dep children 7.84
Age Lone parent 3.43
0-4 4.84 Single, non pensioner 10.00
5-14 11.97 Single, pensioner 12.87
15-24 9.55 All pensioners 12.16
25-34 10.80 Students in shared house 0.03
35-44 15.09 Student, living alone 5.01
45-54 16.25 Student, away from home 1.35
55-64 13.66
65-84 15.85 Number in Household
85+ 2.01 1 person 22.87
2 person 40.44
Age by Gender* 3 person 16.01
90+ 0.69 4 person 14.72
85-89 1.35 5 person 4.59
80-84 2.36 6 person 1.09
75-79 3.62 7+ person 0.29
65-74 9.82
60-64 6.11 Length of Residency
55-59 7.53 Less than 1 year 11.69
50-54 8.85 1 - 2 years 16.13
45-49 7.38 3 - 5 years 16.28
40-44 7.47 6 - 8 years 12.49
35-39 7.61 9+ years 42.86
30-34 6.35
25-29 4.44 Social Grade
20-24 3.94 A/B Upper Middle/Middle 25.53
16-19 4.40 C1 Lower Middle 32.16
0-15 18.08 C2 Skilled Working 16.17
Male Female D Working 12.80
E Lowest level of subsistence 13.34
Marital Status 0 50 100 150 200

Single 22.81
Who We Are

Co-habiting 8.32
Married 61.82
Divorced 4.23
Widowed 7.07

Children in Household
1 child 15.12
2+ children 21.83 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 0.76 Anaemias N/a
Black 0.18 Diabetes mellitus N/a
Caribbean 0.10 Schizophrenia & other N/a
Irish 0.83 Neurotic, behav. & other N/a
Mixed 0.49 CNS inflammatory diseases N/a
2+ ethnic groups 4.16 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.09 Pulmonary disease & other N/a
Christian 79.03 Cerebrovascular diseases N/a
Other 0.99 Acute upper resp. infections N/a
None or not stated 19.89 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.91 Other acute lower resp. inf. N/a
Africa 0.47 Lung diseases ext. agents N/a
Caribbean 0.08 Liver diseases N/a
Cyprus 0.06 Gall bladder/other disorders N/a
Eastern Europe 0.16 Kidney diseases N/a
Far East 0.33 Abortions N/a
Jamaica 0.03 Labour & delivery problems N/a
Middle East/Central Asia 0.14 Delivery N/a
South Asia 0.36 Care complications N/a
USA 0.26 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school 211 N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached 224 N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag 206 N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 241 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean

Type C17 Small Time Business 3.00%


Local professionals and small business proprietors in quiet
residential areas.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 47/61 Rank 42/61


Value 12.138 Value 12.811

Low High Low High

Income Barriers to Housing and Services

Rank 44/61 Rank 27/61


Value 0.071 Value 22.763

Low High Low High

Employment Health and Disability

Rank 42/61 Rank 41/61


Value 0.070 Value -0.435

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 49/61 Rank 49/61


Value 11.939 Value -0.531

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Overview
Key Features
Middle aged
Families with children
Middle income
Suburban semis
Buy British
Low unemployment
Common sense
Reasonable diet
Social responsibility

Regional Houses

Leeds, LS15

Rankings Top Councils


Age Rank (40/61) Havering (25.78%)
Wealth Rank (17/61) Bexley (23.83%)
Good Health (26/61) Spelthorne (12.63%)
Enfield, EN1 Fear of Burglary (18/61) Sefton (12.50%)
Degree (40/61) Rochford (12.47%)
Public Renting (44/61) Broxbourne (12.25%)
Higher Tax (35/61) Trafford (12.17%)
Environment (40/61) Solihull (12.13%)
Internet (40/61) Oadby and Wigston (11.78%)

Constituencies Regional Distribution


Luton, LU1
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Sprawling Subtopia contains middle aged, middle income owner occupiers living on very large developments of
1930s suburban semi-detached housing.

Key Features Communication


Middle aged Receptive
Families with children Telephone advice lines
Middle income Right-of-centre press
Suburban semis Unreceptive
Buy British Posters
Low unemployment Telemarketing
Common sense TV
Reasonable diet
Social responsibility

Description - Public Sector Focus


Education Adults living within Sprawling Subtopia are less likely than those in other Mosaic Types within
Suburban Comfort to be well qualified. Almost one half will have left school without attaining 5 passes at Grades A
to C at `O’ level, and the numbers with `A’ levels or a degree are noticeably below the typical national rate.
However, a significant proportion do leave school at least with a good basic set of qualifications. Their children’s
performance is almost identical. Results at each of the Key Stages indicates reasonable levels of attainment, and
the proportion leaving school with 5 or more GCSE Grades A to C is almost 20% higher than the proportion
nationally. However, the proportion going on to university is below national figures, and is the lowest within
Suburban Comfort.
Health These people are not particularly conscious of what constitutes a healthy lifestyle. Their diet tends to
avoid those foods that are the best and worst. Some smoke, and many more drink, but in moderation. Their
leisure time is not bristling with physical activity, but again they do manage to get a reasonable amount of
exercise. Many therefore manage to maintain a reasonably healthy lifestyle through default. People in Sprawling

Description - Public Sector Focus


Subtopia are starting to reach an age where they are developing a range of more serious conditions, particularly
some forms of cancer and heart disease. However, when allowing for the age profile they are less likely to be
admitted to hospital than is typical across the country.
Crime Whilst still being viewed as reasonably comfortable places to live, there is less of a sense of community
networking in these neighbourhoods than in most of Suburban Comfort. Fear of crime is therefore slightly higher,
and reflects the overall national picture. This level of fear is higher than the level of actual crime should warrant.
Those crimes that do occur are more likely to do with the people and their cars rather than household burglary.
These people tend to rate the police quite highly.
Finances Whilst many are on comfortable incomes, few are higher rate tax payers. However, their incomes are
sufficient to ensure that many have some form of savings or investments, and that few require the state to
provide financial support.
Environmental Issues Sprawling Subtopia show little awareness of environmental issues, and are not
especially likely to spend money supporting environmental initiatives. However, most households only have access
to one small or medium sized car, and annual mileage is typically average. Therefore, almost by default, of the
car-owning Mosaic Types they are one of the more environmentally friendly.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Description - Sociology and Environment


Summary Sprawling Subtopia contains middle aged, middle income owner occupiers living
on very large developments of 1930s suburban semi-detached housing.
Demography Sprawling Subtopia comprises mostly middle aged families with older
children, many of whom continue to live at home. This is a very stable population, with few
moving in or out of the area, and where people take pride in their homes and their cars.
Though these are white, middle class areas, many people work as administrators and
supervisors in local factories and relatively few commute by tubes or trains to city centre
employment.
These neighbourhoods were developed during the 1930s housing boom that added many very
large new dormitory areas to Britain's larger cities. This building boom was largely the work of
a new generation of construction companies who were able to operate at a scale far greater
than the small local builders who were responsible for building much of our late Victorian
housing. During this period new houses were, for the very first time, designed to meet the
needs of new owner occupiers for whom building societies provided a ready flow of low
interest mortgages. Whereas before the Great War middle income groups would often have
rented their homes from small landlords, by the 1930s many wanted to exchange the squalor,
the congestion and the smog of older areas for the fresh air of country living. Builders
responded to these desires by creating new housing at lower residential densities and

Description - Sociology and Environment


redesigning houses to make greater use of natural light. This was also a period of rapid
change in domestic technology. Fewer people could afford servants and the advent of
electricity opened the way for a new generation of domestic appliances and labour saving tools
new houses offered more modern kitchens and bathrooms and many were designed on the
assumption that their new owners would possess a car. Whereas in the 1930s these sprawling
suburbs offered good access to the country and peace and quiet, seventy years later they
have become staging points on the arterial journey to more distant and more countrified
suburbs, neither inner city nor outer suburb. Sprawling Subtopia has few minority ethnic
groups and does not have the cachet to attract sophisticated young professionals. As a result
the Type is now populated by people, often from lower status backgrounds, who are pleased
to have been able to buy their way out of older, more congested and more multi-cultural inner
suburbs.

2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Description - Sociology and Environment (Continued)


Environment Neighbourhoods of Sprawling Subtopia are found in those parts of the UK
which experienced rapid industrial growth during the 1930s. Anyone journeying east out of
London via the A2 to Dover or on the A12 to Ipswich will pass many miles of such
neighbourhoods travelling through Romford, Hornchurch or Bexley. Hall Green in Birmingham,
Crosby on Merseyside, Stretford in Greater Manchester and Kingswood in Bristol all have a
large amount of this type of neighbourhood. Most of the houses are well built semi-detached
houses, typically with bow windows to the front and no rear extension. Many have a gable to
the front, below which are red shingles or white rendering. To keep prices low the developers
have been economical with period detailing, particular in comparison with their Victorian
forebears, which is one of the reasons why such housing is seen as unfashionable by the
young couples who are re-colonising inner city terraces. Whilst many better off inter war
suburbs will have gardens with mature trees, the preference in many of these areas is for
neatness over landscaping. Many of these houses have off street parking on concrete
driveways and a few have separate garages. Houses are arranged in curving crescents, many
of which have grass verges between the roadway and the pavement. Low densities make
people reliant on cars for shopping and corner shops and pubs are conspicuously absent. Most
people's daily necessities are served from suburban parades, small developments of shops
with flats above which punctuate the more important traffic arteries. Buses do run, but at less
frequent intervals than in more inner city locations, and commuting by public transport often

Description - Sociology and Environment


requires time consuming interchanges between bus and train or car and train. A common
feature of Sprawling Subtopia is that it is difficult to know where you are. These suburbs have
no clear boundaries and merge into each other as though part of a shapeless mass.
Notwithstanding these negative attributes, these areas offer many real attractions, a generally
quiet and trouble free environment, responsible neighbours, decent schools, plentiful job
opportunities at good rates of pay and a comfortable and spacious home environment at an
affordable price.
Economy Neighbourhoods of Sprawling Subtopia are generally located in areas of the
country with good employment opportunities and high rates of pay. Levels of unemployment
are well below the national average, notwithstanding the mix of social classes present.
Significant numbers of residents commute by car to work in office and supervisory functions in
local factories. However these are not places where many people will have set up businesses
on their own account.
Consumer Values Sprawling Subtopia places a premium on individualism within a
framework of social responsibility and values common sense solutions over untried creative or
intellectual ideas. People tend to keep themselves to themselves and know what they like.
They search for good value but are generally conservative in their brand preferences, with a
bias towards buying British. Such people, whilst tolerating other mind sets, prefer to be
among people of similar values to themselves and will mostly select mass market trusted
brands over niche players.
Consumption Patterns Sprawling Subtopia spends a disproportionate share of its
income on do it yourself products and on products for the home and garden. Motoring and
mortgages take up a significant amount of the household budget. Preferred newspapers are
The Daily Mail and The Express.
Change This type of neighbourhood is likely to be subsumed, in London at least, by the
outward movement of neighbourhood types such as Asian Enterprise and Settled Minorities.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Description - Culture and Consumer Psychology


Fashion and adventure do not feature strongly in the lives of Sprawling Subtopia; they are
more likely to be pragmatic and practical in organising their lives and lifestyle. They have
taken care of their financial concerns and tend to have above average levels of savings and
investments (such as ISA's and personal pensions), and they dabble in stocks and shares,
albeit in a small way. UK Government schemes such as Premium Bonds and National Savings
seem particularly popular. As a result, they are able to enjoy cruises and coach trips, possibly
taking several holidays and short breaks each year. Those who have not yet retired, may have
some concerns about the possibility of redundancy but in general, they tend to feel that their
economic situation is likely to stay the same. A small number may be interested in the
possibility of cashing in on some of the equity within their homes, either looking at equity
release schemes to ease the strain on their pensions or possibly re-mortgaging to fund
household repairs and maintenance jobs as well as home improvements.
Many of the families in Sprawling Subtopia no longer have dependent children but quite a high
proportion are doing some amount of unpaid care, suggesting that they are looking after

Description - Culture and Consumer Psychology


grandchildren or an elderly relative. They are amongst the higher spending consumers on
weekly groceries, shopping at the major supermarkets such as Tesco or Sainsbury’s as well as
Marks and Spencer. Whilst not especially worried about money, there is a sense that they like
to look after the pennies, by choosing to fill up with lower priced petrol at the supermarket,
for example and collecting points on loyalty cards and similar schemes. They are likely to see
their car as a means of getting from 'a' to 'b' rather than a status symbol.
They enjoy gardening, and the small plots of garden around their homes are likely to be well
tended. TV programmes which particularly appeal to this audience include a number of
'makeover'-type programmes, focusing on the home and garden, such as 'House Doctor',
'Home Front' and 'Ground Force'. Reasonably happy with their standard of living and with life
as it is, these consumers are not particularly seeking to improve their lifestyle. They are
unlikely to move house, and many have lived in their current homes for many years.
.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-59 (19.64%)
Marital Status Married (59.96%)
Household Composition Couples, dependent children (26.99%)
Length of Residency 9+ years (62.02%)
Health Reasonable diet and lifestyle

Full details
in Section
Our Education
5 Adults 5+ `O’ levels
Children Slightly above average

Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Public sector

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, State pension
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands C-D
Home Ownership Own with mortgage
House Value £127k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Coach tour
Leisure Interests Gardening
Grandchildren
Media Daily Mail
Characteristics

Express

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Children
Animal welfare
Crime Police rating fairly good
Environment Not very concerned
Fear of Redundancy Fairly concerned

3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.98 Couples, no children 18.29
Female 51.02 Couples, dependent children 26.99
Couples, non-dep children 8.69
Age Lone parent 4.54
0-4 5.73 Single, non pensioner 9.10
5-14 13.92 Single, pensioner 12.99
15-24 10.55 All pensioners 11.22
25-34 12.50 Students in shared house 0.09
35-44 16.38 Student, living alone 5.71
45-54 13.74 Student, away from home 0.82
55-64 11.06
65-84 14.51 Number in Household
85+ 1.60 1 person 22.09
2 person 35.22
Age by Gender* 3 person 17.39
90+ 0.48 4 person 17.88
85-89 1.10 5 person 5.74
80-84 2.05 6 person 1.34
75-79 3.34 7+ person 0.34
65-74 9.06
60-64 5.17 Length of Residency
55-59 5.90 Less than 1 year 6.76
50-54 7.09 1 - 2 years 10.82
45-49 6.67 3 - 5 years 11.91
40-44 7.81 6 - 8 years 8.94
35-39 8.56 9+ years 62.02
30-34 7.37
25-29 5.13 Social Grade
20-24 4.44 A/B Upper Middle/Middle 21.47
16-19 4.78 C1 Lower Middle 32.85
0-15 21.05 C2 Skilled Working 17.27
Male Female D Working 14.99
E Lowest level of subsistence 13.42
Marital Status 0 50 100 150 200

Single 25.32
Who We Are

Co-habiting 8.02
Married 59.96
Divorced 4.34
Widowed 7.24

Children in Household
1 child 16.76
2+ children 26.59 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.68 Anaemias N/a
Black 0.94 Diabetes mellitus N/a
Caribbean 0.57 Schizophrenia & other N/a
Irish 1.26 Neurotic, behav. & other N/a
Mixed 0.90 CNS inflammatory diseases N/a
2+ ethnic groups 5.62 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.23 Pulmonary disease & other N/a
Christian 77.71 Cerebrovascular diseases N/a
Other 2.84 Acute upper resp. infections N/a
None or not stated 19.22 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.92 Other acute lower resp. inf. N/a
Africa 0.82 Lung diseases ext. agents N/a
Caribbean 0.26 Liver diseases N/a
Cyprus 0.14 Gall bladder/other disorders N/a
Eastern Europe 0.27 Kidney diseases N/a
Far East 0.41 Abortions N/a
Jamaica 0.14 Labour & delivery problems N/a
Middle East/Central Asia 0.27 Delivery N/a
South Asia 0.97 Care complications N/a
USA 0.12 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value 275 N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached 204 N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C 211 N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull 392 N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley

Type C18 Sprawling Subtopia 2.93%


Middle aged, middle income owner occupiers in repetitive,
semi-detached housing.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 44/61 Rank 31/61


Value 13.634 Value 15.828

Low High Low High

Income Barriers to Housing and Services

Rank 41/61 Rank 54/61


Value 0.080 Value 16.979

Low High Low High

Employment Health and Disability

Rank 38/61 Rank 38/61


Value 0.074 Value -0.286

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 45/61 Rank 38/61


Value 16.819 Value -0.172

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Overview
Key Features
Young professionals
Middle aged families
School age children
Office and service jobs
Some self employed
Good diet and health
Enviromental charities
Sceptical
Value customer service
Regional Houses

Brighton, BN1

Rankings Top Councils


Age Rank (27/61) Epsom and Ewell (17.84%)
Wealth Rank (10/61) Kingston upon Thames (17.00%)
Good Health (15/61) Bromley (16.43%)
Lytham St Annes, FY8 Fear of Burglary (25/61) Redbridge (14.88%)
Degree (13/61) Harrow (14.11%)
Public Renting (46/61) St. Albans (13.26%)
Higher Tax (8/61) Brentwood (12.95%)
Environment (17/61) Hertsmere (12.66%)
Internet (22/61) Elmbridge (12.47%)

Constituencies Regional Distribution


Gourock, PA19
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Original Suburbs comprises a mixed social profile, but with a bias towards young professionals, residing in interwar
semi-detached houses.

Key Features Communication


Young professionals Receptive
Middle aged families Telephone advice lines
School age children Internet
Office and service jobs Social networks
Some self employed Local shops
Good diet and health Radio, Magazines
Enviromental charities Unreceptive
Sceptical TV
Value customer service Red top newspapers

Description - Public Sector Focus


Education People living in Original Suburbs tend to be well educated. The proportion with degrees is some
50% higher than the national norm. Those with good `O’ and `A’ levels are also above average. It is perhaps not
surprising that the children also perform well throughout their education. At every Key Stage they are the highest
performing Mosaic Type within Suburban Comfort, and the proportion proceeding to higher education matches that
of their parents. Voluntary aided schools and foundation schools are relatively common in these areas.
Health In line with many of the younger and better educated Mosaic Types, diet tends to be good and smoking
relatively low. However, as is typical of the more affluent types, alcohol plays a significant part, although normally
in moderation. Also, with the exception of the annual skiing holiday, levels of exercise are perhaps not as high as
would be imagined. Nevertheless, current health problems are relatively rare.
Crime These are typically comfortable neighbourhoods in which to live. Even though these traditional areas are
being populated by increasing numbers of younger professionals, there appears to be a reasonable degree of

Description - Public Sector Focus


social capital, with neighbours getting on well and helping each other out. Fear of crime and general anti-social
behaviour are relatively low, but actual crime rates are slightly above the national average. These crimes are
generally related to cars or property, rather than violent physical assaults. The nature of the crimes means that
the police are less likely to catch the offender, but overall confidence in the police remains reasonably high.
Finances The residents of Original Suburbs are often on relatively high incomes, so a significant proportion are
higher rate income tax payers. This level of income allows them to put money aside for later life using a variety of
vehicles, although there is a preference for investment rather than savings products. As would be expected,
qualification for state benefits is relatively low in these areas, and bills such as council tax are usually paid in full
and on time.
Environmental Issues These households are perhaps the most environmentally aware and concerned of
the Suburban Comfort Group. They give generously to environmental charities, and are also prepared to spend
money on environmentally friendly products. They tend to buy up-market vehicle models, but annual mileage in
these neighbourhoods, which are primarily in London, is below average. The relatively spacious houses and the
fact that there are many “full” families mean that energy consumption at home can be relatively high.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Description - Sociology and Environment


Summary Original Suburbs comprises a mixed social profile, but with a bias towards young
professionals, residing in interwar semi-detached houses.
Demography As suburbs age, so too do their populations. In neighbourhoods of Original
Suburbs, developed typically during the first quarter of the twentieth century, the original
population has aged and now died, leaving opportunities for younger age groups to re-colonise
what were some of the country's earliest middle class suburbs. These early dormitories
contain well built and quite spacious houses in what used to be called 'residential' as distinct
from 'commercial' or 'industrial' suburbs and which are still sought after places to live. The
people in Original Suburbs mostly work in offices or other service industries and not as
managers in industry, little of which is located locally. As a result houses in these areas are
quite expensive not least because most of them are in London and are in higher council tax
bands. Although these are not “top people's” areas, they do attract large numbers of young
professionals and their families, many using them as stepping stones to even more expensive
homes in the immediate vicinity. What attracts young professionals to these areas are safe
streets, good schools and housing with interesting architectural details. Generally these are
areas of White British, middle aged families, mostly with children of school age.
Environment Neighbourhoods of Original Suburbs date mostly from the first quarter of the
last century when improved public transport and the growth in middle class occupations

Description - Sociology and Environment


resulted in the development of new suburbs which were designed as dormitories, places in
which the middle classes could bring up a family in salubrious surroundings whilst being close
enough to the city to commute to office jobs. Most of these neighbourhoods are in London's
inner ring, in places such as Finchley, Palmers Green and Carshalton but not in those areas
that have been settled by people from South Asia. Houses in these new suburbs were
designed for people who would run their homes without the help of servants but whose tastes
would be at a higher level than those of the industrial workforce that populated 'industrial'
suburbs. Houses were built in a variety of styles, streets often being constructed piecemeal by
local builders, unlike the pattern in the later inter war period when large areas of identical
housing were built in much larger developments. Such houses therefore incorporated a larger
amount of individual design, though perhaps less ornate than the slightly older terraced
housing so sought after by New Urban Colonists on account of their original features. They
typically have three or four bedrooms, small front gardens, which are not large enough to
park a car, and modest sized rear gardens. As land values in these neighbourhoods increase,
developers often buy larger plots and family houses are replaced by small blocks of private
flats. Streets, on which it was once easy to park become increasingly congested with
commuter traffic, not least resulting from children being driven to distant schools. Local
shopping centres are now accreting modern office developments and encroaching into
neighbouring residential areas. As a result of these factors, what were clearly once suburbs
become increasingly urban in their character and attractive to a younger, more cosmopolitan
and more childless population.
Economy Neighbourhoods of Original Suburbs rely for employment mostly on the London
service economy and people commonly work either in offices or in professional occupations
supporting other local residents. Many people in Original Suburbs are self-employed but few
are company directors.

2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Description - Sociology and Environment (Continued)


Consumer Values Original Suburbs mostly has liberal opinions on social issues and is
likely to form independent judgments about major consumer brands. These are not people by
and large where the lifestyle connotations of brands are important. In this more sceptical
culture, adverts which show humour are preferred to those with aggressive sales propositions.
Personalisation and customer service are more important than price. Here people are willing to
try new products, particularly those with overseas connections.
Consumption Patterns Original Suburbs offers a good market for leisure and
entertainment products, for restaurant operators and for the sales of independent foreign
travel.
Change The population profile of Original Suburbs is likely to become younger and many
houses currently occupied by middle aged owner occupiers may well shift into the privately
rented sector and be let to groups of sharing singles. These neighbourhoods are likely to
retain their status and to become more fashionable as younger singles move in.

Description - Sociology and Environment

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Description - Culture and Consumer Psychology


Original Suburbs is relatively affluent and a very high proportion pay higher levels of income
tax. Prudence and attention to financial matters, particularly investment and provision for the
future, appear to be the primary focus here rather than spending. These are well-educated
people, who like to be very well-informed about developments in the marketplace and who
use a variety of sources, such as the Internet, 'Which?' magazine, catalogues and shops, to
check out prices, explore what is available and generally seek out intelligence on products and
services. This attention to the marketplace is not, however, driven by a desire to consume
more, or to be able to try whatever new brands and offers might be appearing. Rather it is
linked to their prudence and a certain unwillingness to part with any more money than is
absolutely necessary.
Among the higher spenders on groceries, they do buy frozen ready meals probably for
convenience when feeding a family. Quite a high proportion may also be vegetarian. They
enjoy eating out in good restaurants and also like foreign food but they probably also like
entertaining at home.

Description - Culture and Consumer Psychology


For people who are so aware of the possibilities in the marketplace, and who keep well
informed about new products and services, these consumers really don't seem to enjoy
shopping. Careful consideration will be given before making any major outlay, and although
they don't plan their shopping down to the last penny, they are not the sort to be tempted to
impulse buy, try new offers or fall for attractive packaging. There is a feeling that every
purchase will be the result of informed, careful, deliberation.
However, these families do lead busy and full lifestyles, with frequent holidays and a range of
leisure interests. Some may do some voluntary work which, these days, may be likely to be
on behalf of their children's schools (places at good schools are probably prized in some of
these areas, so working hard for the PTA might be seen as a reasonable pay off). Internet use
is high, and it is used for shopping, banking and purchasing financial products as well as for
general information and leisure. TV viewing in these homes is likely to focus on the more
informative types of programme some geared towards consumption (e.g. 'Holiday'. 'Location,
location, location'') and some entertainment of the more intellectual kind such as 'University
Challenge' and 'Horizon'.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 35-44 (16.82%)
Marital Status Married (55.94%)
Household Composition Couples, dependent children (26.11%)
Length of Residency 9+ years (50.44%)
Health Good diet and health
Drink alcohol daily

Full details
in Section
Our Education
5 Adults Degree level
Children University admissions

Full details
in Section
Our Work Lives
6 Occupations Lower manager/professional
Public sector

Full details
in Section
Our Finances
7 Household Income £25,000-£49,999
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands D-E
Home Ownership Own with mortgage
House Value £184k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Book hols in Internet
Leisure Interests Eating out
Wines
Media Connected to the Internet
Characteristics

The Guardian

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Religious
Birds
Crime Likely to occur near work or college
Environment Very concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.72 Couples, no children 17.78
Female 51.28 Couples, dependent children 26.11
Couples, non-dep children 7.24
Age Lone parent 4.26
0-4 6.16 Single, non pensioner 12.65
5-14 13.09 Single, pensioner 13.23
15-24 10.97 All pensioners 9.07
25-34 13.26 Students in shared house 0.28
35-44 16.82 Student, living alone 7.26
45-54 14.51 Student, away from home 1.38
55-64 10.09
65-84 13.14 Number in Household
85+ 1.96 1 person 25.87
2 person 32.98
Age by Gender* 3 person 16.55
90+ 0.66 4 person 16.84
85-89 1.30 5 person 5.87
80-84 2.14 6 person 1.45
75-79 3.11 7+ person 0.43
65-74 7.80
60-64 4.50 Length of Residency
55-59 5.58 Less than 1 year 9.46
50-54 7.36 1 - 2 years 14.27
45-49 7.15 3 - 5 years 14.92
40-44 8.00 6 - 8 years 11.02
35-39 8.79 9+ years 50.44
30-34 7.59
25-29 5.65 Social Grade
20-24 5.04 A/B Upper Middle/Middle 32.81
16-19 4.75 C1 Lower Middle 35.04
0-15 20.58 C2 Skilled Working 11.14
Male Female D Working 10.16
E Lowest level of subsistence 10.86
Marital Status 0 50 100 150 200

Single 29.00
Who We Are

Co-habiting 8.59
Married 55.94
Divorced 4.70
Widowed 6.91

Children in Household
1 child 17.62
2+ children 27.24 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 5.50 Anaemias N/a
Black 1.75 Diabetes mellitus N/a
Caribbean 0.98 Schizophrenia & other N/a
Irish 1.74 Neurotic, behav. & other N/a
Mixed 1.47 CNS inflammatory diseases N/a
2+ ethnic groups 9.73 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 256 1.23 Pulmonary disease & other N/a
Christian 70.38 Cerebrovascular diseases N/a
Other 5.72 Acute upper resp. infections N/a
None or not stated 22.67 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.64 Other acute lower resp. inf. N/a
Africa 2.00 Lung diseases ext. agents N/a
Caribbean 0.45 Liver diseases N/a
Cyprus 253 0.34 Gall bladder/other disorders N/a
Eastern Europe 0.52 Kidney diseases N/a
Far East 0.94 Abortions N/a
Jamaica 0.24 Labour & delivery problems N/a
Middle East/Central Asia 0.73 Delivery N/a
South Asia 1.99 Care complications N/a
USA 0.28 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
202 N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 352 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 287 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 292 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value 234 N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D 214 N/a
Band E 347 N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 215 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens 220 N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose 315 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 291 N/a
Low priced petrol N/a Money/current/legal 246 N/a
Parking facilities N/a National Geographic 209 N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian 207 N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell

Type C19 Original Suburbs 2.44%


Upper white collar owners in established suburban housing.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 51/61 Rank 54/61


Value 10.687 Value 7.099

Low High Low High

Income Barriers to Housing and Services

Rank 46/61 Rank 40/61


Value 0.069 Value 20.244

Low High Low High

Employment Health and Disability

Rank 50/61 Rank 52/61


Value 0.058 Value -0.662

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 44/61 Rank 39/61


Value 16.841 Value -0.220

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Overview
Key Features
Asian background
Families with children
Family focussed
Well educated
White collar jobs
Hard working
Suburban semis
Jobseeker’s Allowance
Worried about racism

Regional Houses

Colindale, NW9

Rankings Top Councils


Age Rank (11/61) Harrow (27.96%)
Wealth Rank (35/61) Brent (26.39%)
Good Health (29/61) Redbridge (23.96%)
Heston, TW5 Fear of Burglary (3/61) Hounslow (20.92%)
Degree (26/61) Ealing (20.14%)
Public Renting (35/61) Slough (17.29%)
Higher Tax (26/61) Leicester (14.33%)
Environment (34/61) Hillingdon (10.42%)
Internet (14/61) Enfield (6.03%)

Constituencies Regional Distribution


Thornton Heath, CR7
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Asian Enterprise contains well-qualified minorities, mostly from Asia, who have settled in suburban semi-detached
houses in inter war suburbs.

Key Features Communication


Asian background Receptive
Families with children Internet
Family focussed Heavyweight magazines
Well educated Broadsheet newspapers
White collar jobs Unreceptive
Hard working TV
Suburban semis
Jobseeker’s Allowance
Worried about racism

Description - Public Sector Focus


Education The adults in Asian Enterprise are reasonably well educated. The proportion leaving school at 16 is
marginally below the national average, and many have gone on to get a degree. However, when compared to
other Suburban Comfort areas the proportion leaving education with `A’ levels is high. Their children do not
appear to be fairing quite as well at school, although to an extent this may be because many of the more affluent
tend to send their children to private schools. Their performance at each of the Key Stages is the worst in this
Mosaic Group, and the proportion acquiring 5 or more GCSE Grades A to C is only slightly higher than the national
average. However, the proportion going on to university is relatively high, perhaps showing a cultural difference.
The parents have successfully established themselves, often in difficult circumstances, and are pushing their
children to achieve the same or better. Not surprisingly, in these areas English is often not the language spoken at
home, and an above average proportion qualify for free school meals.
Health Asian Enterprise have, what can best be described as, a mixed diet, with especially good and bad foods
in equal amounts. They are unlikely to be heavy smokers, and alcohol consumption is relatively low, often for

Description - Public Sector Focus


religious reasons. However, they lead a relatively inactive life with little formal physical exercise. Consequently,
whilst their overall health is generally good, there are already signs of above average rates of heart disease. Some
of these people have private medical insurance, but it is quite likely that they will be putting pressures on the
services of the NHS in future years.
Crime These people appear to be extremely fearful of all types of crime, especially racial attacks. They regard
their neighbourhoods as being average, but their neighbours as being helpful. These are areas where, whilst anti-
social behaviour is not endemic it is certainly not a rarity, and where crime levels for all types of crime are higher
than the average. Unlike the rest of Suburban Comfort, an above average proportion of offences occur at home,
rather than away from the neighbourhood. There is a general view that the police are not interested in
investigating crimes, which makes it a little surprising that the overall rating of the police is above average.
Finances Within this Mosaic Group, the proportion paying no tax is the highest, although it is still below the
national level. Most tax payers pay at the basic rather than the higher rate. These people tend not to have
significant levels of formal savings and investment products. The heaviest reliance on the state is for Jobseeker’s
Allowance, indicating that whilst most households are relatively successful, employment can still be an issue for
some. For those that are struggling there are also signs that bills such as the council tax can be difficult to meet.
Environmental Issues These neighbourhoods are very mixed in terms of their attitudes to the
environment. Whilst some will happily pay more to help protect it, others are of the opinion that there are more
important things to worry about. Household energy usage is high, reflecting the relatively large household sizes
and the fact that the house is usually occupied throughout the day. Most households only have one car, and annual
mileage is only just above average, so their overall vehicle emissions are relatively low.

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Description - Sociology and Environment


Summary Asian Enterprise contains well-qualified minorities, mostly from Asia, who have
settled in suburban semi-detached houses in inter war suburbs.
Demography Many people in Asian Enterprise are first generation migrants who, before
they arrived in the United Kingdom, belonged to middle class Asian families engaged in
commerce or administration. A particularly large number of residents are of Indian descent,
both Hindi and Sikhs, including many who fled from Uganda. In addition there are significant
numbers from other minority communities. These people typically work in white collar
occupations. A large number run small commercial operations of which they are directors,
others have secure professional jobs such as in accountancy, pharmacy and the law, typically
working in the private sector rather than for government. Careers that are selected tend to be
ones that require entry qualifications, reflecting the high priority given to education and
training. Many people are still studying, whether full time or in addition to their day job,
maintaining the tradition of hard work and future planning that have been the bedrock of
success for previous generations. Neighbourhoods of Asian Enterprise are comprised of
younger and middle aged adults, most still paying off mortgages. The more elderly members
of the previously white population have moved out, whether into private flats or to the
seaside. Most households have children, often more than two, and it is evident from the high
levels of “overcrowding”, particularly among families with children, that many homes
accommodate more than two generations. This is a Type in which young single adults continue

Description - Sociology and Environment


to live with their parents until they get married and in which co-habitation is not encouraged.
Most people get married early. Compared with other minority communities, incomes are high
and, although many people rely on tubes and buses to get to work, driveways are lined with
relatively expensive cars, many of them Japanese.
Environment Neighbourhoods of Asian Enterprise are most common in the middle ring of
London suburbs, such as Harrow, Wembley, Ealing, Hounslow and Ilford and in other provincial
centres of Asian population such as Leicester, Wolverhampton and Slough. Such areas take
the form of tree lined streets consisting of well built inter war semis, typically with three good
bedrooms, situated on generous plots providing off street parking at the front and a pleasant
lawned garden at the rear. Houses often have a glazed porch, a bow window on both lower
and upper floors and pebbledash or white rendered upper walls. Larger houses may have
integral garages. By the period these houses were built, developers had progressed from grid
based street designs and had begun to arrange houses in curving crescents and small cul-de-
sacs, with a grass verge separating the pavement from the street. Such neighbourhoods were
originally built around the expanding metropolitan railway system and today many residents
rely on tubes rather than buses to get to work. Whereas housing of previous periods would be
served by individual corner shops, in these areas people walk to small parades, now occupied
by dry cleaners, hair dressing salons and estate agents rather than by the grocers, butchers
and bakers for whom they were originally intended.
Economy Neighbourhoods of Asian Enterprise often lie close to major centres of
employment in manufacturing, commerce and transportation, for example Wembley, Park
Royal and Heathrow in London, and less often in locations that were developed originally to
house commuters to centre London office jobs. However, as younger members of this
community move from business into the professions, good access to central London jobs and
suburban office parks becomes a more important consideration than it did to their parents'
generation.

2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Description - Sociology and Environment (Continued)


Consumer Values Asian Enterprise accords high importance on the family, on hard work
and on self improvement and has traditionally been particularly adept at developing business
networks not just within its own community. Whilst the community is now pleased to be able
to enjoy the fruits of its efforts, this is not a Type in which it is important to keep up with the
Joneses. There is a relatively low level of interest in style, the arts and intellectual ideas other
than those that are of specific practical value.
Consumption Patterns Asian Enterprise has consumer tastes that are little different
from those of white suburbs of equivalent age and status. Key differences are the greater level
of spend on jewellery, a high level of interest in electronic products, including personal
computers, and a preference for Japanese cars. People in these areas also tend to be regular
readers of business papers and magazines. For example it has among the highest levels of
readership of the Financial Times.
Change Asian Enterprise is likely to grow in size as its population matures and to spread
outwards into more modern suburbs. It is also likely to become more affluent as the second
generation uses its superior educational opportunities to branch out into new professional
careers. Over time the age profile will become much older and the household size will reduce
as the second generation of adults leave home at an earlier age.

Description - Sociology and Environment

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Description - Culture and Consumer Psychology


The consumption patterns and trends of the relatively affluent Asian Enterprise reflect, in
many ways, the interesting juxtaposition of Eastern traditions, culture and values with
Western ideas and attitudes. Sometimes this gives rise to contradictory views and behaviours.
For example, they tend to be very receptive to new technology, and a relatively high
proportion of these homes will be connected to the Internet, which may be used for all kinds
of purposes, from leisure to shopping and banking. However, their interest in new technology
and the latest gadgets does not necessarily extend to domestic appliances. Their kitchens,
which represent the heart of the home for these families, where home cooked meals are
lovingly prepared may be notable by the lack of a dishwasher.
These educated consumers tend to be very well informed about developments in the
marketplace, as well as current affairs through their avid reading of the better quality
newspapers and specialist magazines. They are quite 'switched on' to advertising and tend to
notice and possibly enjoy advertisements out of doors, on public transport and on TV.
With many larger families, it is perhaps not surprising that children can have a significant

Description - Culture and Consumer Psychology


influence on family buying behaviour. Households tend to buy those brands which are
preferred by their children and possibly even choose to shop where there are childcare
facilities. Extended family arrangements with different generations living together also tend to
occur more frequently so, all in all, grocery spending tends to be high. A substantial number
of these consumers are vegetarian which may be linked to religious observance. Faith tends to
be important as does respecting traditional values and beliefs and this Type are inclined to
support charitable causes, especially religious charities, disaster relief and human rights
charities.
Although very confident in financial matters, levels of savings and investments are quite low.
A certain proportion may have experienced some financial difficulty (even CCJ's) and may
engage in various forms of borrowing and credit. This may go hand in hand with the
prevalence of high risk takers and entrepreneurs here. Old and new, traditional and modern,
East meets West in Asian Enterprise!

2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (15.63%)
Marital Status Married (53.98%)
Household Composition Couples, dependent children (26.70%)
Length of Residency 9+ years (50.18%)
Health Reasonable health
Mixed diet and inactive lifestyle

Full details
in Section
Our Education
5 Adults Degree level
Children Slightly above average

Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Admin & secretarial

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Jobseeker’s Allowance
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Band D
Home Ownership Own with mortgage
House Value £148k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Book hols on Internet
Leisure Interests Study open university
Personal astrology
Media Connected to the Internet
Characteristics

The Independent

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours help each other
Charities Third World
Disaster Relief
Crime Fear of racial attack
Environment Mixed concerns
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.63 Couples, no children 11.14
Female 50.37 Couples, dependent children 26.70
Couples, non-dep children 8.80
Age Lone parent 6.11
0-4 6.46 Single, non pensioner 11.00
5-14 14.58 Single, pensioner 9.73
15-24 15.58 All pensioners 6.34
25-34 15.63 Students in shared house 0.54
35-44 15.22 Student, living alone 11.73
45-54 12.47 Student, away from home 1.20
55-64 8.78
65-84 10.11 Number in Household
85+ 1.19 1 person 20.73
2 person 25.05
Age by Gender* 3 person 17.33
90+ 0.37 4 person 19.07
85-89 0.78 5 person 224 10.89
80-84 1.39 6 person 323 4.54
75-79 2.19 7+ person 447 2.39
65-74 6.51
60-64 4.25 Length of Residency
55-59 4.53 Less than 1 year 9.94
50-54 5.83 1 - 2 years 14.04
45-49 6.65 3 - 5 years 14.67
40-44 7.41 6 - 8 years 11.16
35-39 7.74 9+ years 50.18
30-34 7.90
25-29 7.71 Social Grade
20-24 7.91 A/B Upper Middle/Middle 19.82
16-19 6.20 C1 Lower Middle 30.43
0-15 22.67 C2 Skilled Working 15.54
Male Female D Working 21.48
E Lowest level of subsistence 12.72
Marital Status 0 50 100 150 200

Single 37.15
Who We Are

Co-habiting 5.55
Married 53.98
Divorced 3.90
Widowed 6.18

Children in Household
1 child 20.13
2+ children 31.37 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1077 44.58 Anaemias N/a
Black 397 8.23 Diabetes mellitus N/a
Caribbean 468 4.76 Schizophrenia & other N/a
Irish 2.42 Neurotic, behav. & other N/a
Mixed 219 2.62 CNS inflammatory diseases N/a
2+ ethnic groups 234 15.92 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 275 1.32 Pulmonary disease & other N/a
Christian 40.11 Cerebrovascular diseases N/a
Other 964 44.47 Acute upper resp. infections N/a
None or not stated 14.10 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.65 Other acute lower resp. inf. N/a
Africa 592 8.75 Lung diseases ext. agents N/a
Caribbean 474 2.18 Liver diseases N/a
Cyprus 408 0.54 Gall bladder/other disorders N/a
Eastern Europe 234 1.06 Kidney diseases N/a
Far East 1.22 Abortions N/a
Jamaica 479 1.27 Labour & delivery problems N/a
Middle East/Central Asia 367 1.51 Delivery N/a
South Asia 1053 17.54 Care complications N/a
USA 0.13 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 500 N/a
Have free school meals N/a
Keystage 1 Refugee status 464 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 500 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D 292 N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 233 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham 546 N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access 217 N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities 225 N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman 357 N/a
Product quality N/a Newsweek 209 N/a
Product range N/a TIME 255 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times 290 N/a
The Guardian 236 N/a
The Independent 220 N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism 228 N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack 253 N/a 10
0 50 100 150 200
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures 172 N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities 175 N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent

Type C20 Asian Enterprise 1.02%


Well-qualified minority groups, many from Asia, living in
semi-detached suburban areas.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 25/61 Rank 30/61


Value 23.257 Value 15.916

Low High Low High

Income Barriers to Housing and Services

Rank 20/61 Rank 14/61


Value 0.167 Value 26.747

Low High Low High

Employment Health and Disability

Rank 25/61 Rank 26/61


Value 0.102 Value 0.061

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 21/61 Rank 22/61


Value 27.462 Value 0.337

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Overview
Key Features
Young adults
Married/co-habiting
Possibly one child
Well educated
Admin & technical jobs
Small pleasant terraces
Cosmopolitan
Eco-friendly products
Active lifestyles

Regional Houses

Worthing, BN14

Rankings Top Councils


Age Rank (24/61) Southend-on-Sea (13.93%)
Wealth Rank (27/61) Worthing (10.99%)
Good Health (28/61) Sutton (10.00%)
Fear of Burglary (32/61) High Peak (9.83%)
Rochdale, OL16
Degree (31/61) Bexley (9.26%)
Public Renting (40/61) Portsmouth (8.84%)
Higher Tax (28/61) Weymouth and Portland (8.81%)
Environment (25/61) Rushmoor (8.18%)
Internet (16/61) Hillingdon (8.17%)

Constituencies Regional Distribution

Worcester, WR5 Contents


1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Respectable Rows are found in areas of small, but not unattractive, terraced housing most of which was built just
before or just after the First World War and which now displays a population profile surprisingly similar to the
national average.

Key Features Communication


Young adults Receptive
Married/co-habiting Internet
Possibly one child Telephone advice lines
Well educated Radio
Admin & technical jobs Social networks
Small pleasant terraces Centre-left broadsheets
Cosmopolitan Unreceptive
Eco-friendly products Magazines
Active lifestyles TV

Description - Public Sector Focus


Education Educational attainment is mixed in Respectable Rows. The proportions gaining some form of
qualification, from a single `O’ level to a degree, are all marginally above the national average, although it is more
likely than not that they left school at 16. The type of employment in which these people typically work is likely to
encourage additional qualifications, so these areas may have requirements for further education facilities. Their
children have a similar steady rather than spectacular education. From Key Stage 1 through to university
admission, the level of attainment is close to the national average.
Health A healthy lifestyle is not a conscious decision for these people. They cannot claim to have either a
particularly good or particularly bad diet; more likely that they simply continue to eat what they have always
eaten, in moderation. There will be some heavy drinkers and smokers, but again in general these are taken in
moderation. Their mix of leisure activities means that most take a reasonable level of exercise, although this is

Description - Public Sector Focus


typically a by-product of the activity rather than a deliberate effort. As would be expected with this type of
lifestyle, these people’s health varies considerably, but overall closely reflects the population as a whole.

Crime The residents of Respectable Rows do not generally consider their neighbourhood a bad place to live,
despite the fact that the neighbours tend to keep themselves to themselves, and there are distinct elements of
anti-social behaviour. Fear of crime is generally below that experienced nationally, whilst actual crime is above
average. In particular, violent crime seems to be an issue; this is often at the weekend on a night out, where the
offender is likely to be under the influence of drink or drugs. Overall these people are satisfied with how the police
handle these incidents.
Finances Whilst about one third of this population do not pay income tax, most are paying it at the basic rate.
Many manage to put small amounts of money aside for the future, tending to prefer savings accounts and cash
ISAs to more formal investment products. This ability to manage the incomes that they have effectively means
that qualification for state benefits in general is below average. However, the age range of this particular
population means that significant minorities will qualify for a wide range of benefits, from Jobseeker’s Allowance
and Income Support through to the state pension.
Environmental Issues These people have mixed views about the environment. Some care and are
prepared, to a point, to spend money to help. Others feel that it is a distraction from more important issues. This
is probably reflective of the mixed age range in these localities. Most households will have one car, and where that
car is used for business purposes mileage can be high.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Description - Sociology and Environment


Summary Respectable Rows are found in areas of small, but not unattractive, terraced
housing most of which was built just before or just after the First World War and which now
displays a population profile surprisingly similar to the national average.
Demography People in Respectable Rows are broadly similar to the national average in
most respects. However these areas of older housing, which are not particularly spacious, do
attract disproportionate numbers of young couples, whether married or co-habiting, who value
a relaxed and informal type of neighbourhood in which to set up their first home and start
their families. Many of these people move in to these neighbourhoods in their late twenties
and move away, perhaps into more spacious accommodation, when they reach their forties
and when their children approach secondary school age. These young families are mostly
owner occupiers but such areas do have a residue of privately rented accommodation and
sometimes a group of young people will share a house. These people are unlikely to be
particularly well qualified and mostly work in local office jobs as administrators or technical
staff. However most people have a sufficient level of qualifications to find reasonably well paid
employment and the level of unemployment is below the national average.
Environment Neighbourhoods of Respectable Rows are common in those parts of the
country which grew most rapidly during the period 1905 to 1914 and between the Great War
and the Great Depression. Such areas include Southend, which, due to the arrival of the

Description - Sociology and Environment


electrified railway, offered a salubrious residential alternative to the East End for middle
ranking city office workers; Pudsey, which grew as a suburb for Leeds and Bradford and
Kingswood, to the immediate east of Bristol. So this is a type of neighbourhood evenly divided
between the North and the South. Whereas earlier terraced houses were deep and narrow in
their layout, these newer ones, built for clerks in offices rather than craftsmen in factories,
tended to have wider frontages and less depth, allowing more light into the house. Whereas
earlier terraces would have accommodated baths and kitchens in back extensions, these more
modern designs would offer sufficient frontage for two bedrooms overlooking the street and
for a purpose built bathroom to share the rear of the upper floor with the third bedroom.
Likewise the kitchen and dining room would often be accommodated side by side along the
rear of the house thus obviating the need for a back extension. These more modern designs,
providing more light, did not necessarily provide more living space, with the third bedroom
often being little more than a box room. They are suitable for childless couples or a family
with just one child but are too cramped to be ideal for the two child family. Notwithstanding
this, many of these houses retain attractive 'original' features, such as coloured and leaded
windows, decorative fireplaces and oriel windows. Although many are terraces, these terraces
are shorter than their Victorian counterparts and a significant number of people will live in
'end terrace' houses. Whilst not long ago these houses were definitely out of fashion, the
enthusiasm for authentic architecture and the increased value placed on higher density,
convivial neighbourhoods with more immediate access to shops and transport facilities has
made many of these areas more sought after than less accessible inter war suburbs.
Economy Neighbourhoods of Respectable Rows are generally found in those parts of the
country where there is good access to service sector employment. Local employment is
neither in smokestack industries nor in modern high tech office parks but in routine back
office employment such as insurance companies and credit card operators. Most of these
neighbourhoods are within reach, though not necessarily easy reach, of major provincial city
centres for which they provide a good source of labour. Others are located in towns where the
1920s saw the growth of employment in engineering and consumer products manufacture.

2
(Continued) 2-1
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Description - Sociology and Environment (Continued)


Consumer Values Respectable Rows represents a culture of the relaxed middle road.
These are not people with the angst of Counter Cultural Mix or the ambition of Burdened
Optimists. Working in offices and in administrative functions, people value good humour and
approachability, good inter personal skills, moderation and tolerance.
Consumption Patterns Respectable Rows are a good market for most mid market
brands but particularly those offering customer engagement.
Change This Type is likely to grow more popular over time as the population divides into a
larger number of households without children, a group for which this size of accommodation is
ideally suited.

Description - Sociology and Environment

2
2-2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Description - Culture and Consumer Psychology


These people live in terraced houses, sometimes converted into flats, and located in the better
areas of cities and towns. There are no major social or environmental problems in these areas
beyond the usual complaints associated with an urban existence. These are not the mean
streets of current or former industrial areas. Most of these terraced houses were built before
1920 and are quite attractive. Generally, the houses are mortgaged but there is some private
renting. There is little presence of ethnic groups.
All age groups are represented here, but there is a disproportionately high number of young
adults, who are either single or in the initial stages of cohabitation or marriage. For many, these
terraces are the first step in home ownership. There is quite a mix in terms of educational
qualifications. This mix is reflected in their occupations, with a significant number in the new
professions. However, most work in lower management positions, in administration or in
technical functions. In turn, this occupational mixture results in all social grade categories being
fairly normally represented – apart from social grade ‘E’ which is noticeably under-represented.
The working lives of most of these people means that incomes are quite good, but not on a scale
that allows a lavish lifestyle. Although if they are single, a substantial disposable income may

Description - Culture and Consumer Psychology


allow some extravagance. Most have a cheque book based bank account, a credit card and
savings, and ISAs. Debt levels are not noticeably high, but many houses are remortgaged and
quite a number of these people have secured personal loans. They are financially literate even if
they are not wealthy.
Routine shopping for these people is infrequent, but when they do shop, they can spend large
amounts. Discount stores are rarely used, unless they happen to be readily accessible, and
grocery shopping takes place in the more upmarket stores such as Sainsbury’s, M&S and
Waitrose. They can be quite discriminating about brands, as well as store type, seeking out the
more unusual alternatives. Price is an issue but not critical for most of these young, fairly well
paid people. They like foreign food and many are vegetarian. Given a busy life and sometimes a
lack of interest in cooking, takeaways are often ordered by 'phone. They may well spend large
amounts on their various leisure interests. A marked feature of these people is their willingness
to use the Internet for information and also for shopping. These households usually have access
to one car, and sometimes two. The car might be a company car, but if privately owned, it is
likely to be a fashionable sports model or a smaller 4x4.
These people are well informed. They do not watch a great deal of TV and when they do, they
prefer news, documentaries, plays and films as well as the more contemporary soaps. They
generally read the broadsheet newspapers such as the Guardian and the Observer, and they
subscribe to special interest magazines. Their views are liberal on most social issues, and they
can hold these views with some conviction. With their backgrounds, their education and with the
impact of the sub-cultures to which they belong, they are likely to have a suspicious and even
jaundiced view of marketing and advertising.
These people will often be found in bars and cafes. They drink a fair amount of wine. If they
smoke, and many do, they prefer the more established brands such as Marlboro and Silk Cut.
These mainly young people enjoy a reasonably prosperous, cosmopolitan and cultured life. They
are measured in their hedonism. If they have started a family, much spending behaviour will be
driven by the needs of children.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (18.97%)
Marital Status Co-habiting (13.97%)
Household Composition Couples, no children (20.06%)
Length of Residency 1-2 years (19.04%)
Health Reasonable diet
Marathon participation

Full details
in Section
Our Education
5 Adults Mixed, degree level above average
Children Few children, average success rates

Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Public sector

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Bands B-C
Home Ownership Own with mortgage
House Value £124k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Self catering
Leisure Interests Eating out
Cinema/films
Media Connected to the Internet
Characteristics

The Guardian

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Animal welfare
Third World
Crime Incidents of violence but satisfied with police
Environment Mixed concerns
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.73 Couples, no children 20.06
Female 51.27 Couples, dependent children 19.37
Couples, non-dep children 5.10
Age Lone parent 5.80
0-4 6.08 Single, non pensioner 21.23
5-14 11.31 Single, pensioner 12.87
15-24 11.08 All pensioners 6.58
25-34 18.97 Students in shared house 0.22
35-44 16.60 Student, living alone 5.23
45-54 12.87 Student, away from home 0.67
55-64 9.29
65-84 12.01 Number in Household
85+ 1.79 1 person 34.09
2 person 34.44
Age by Gender* 3 person 14.88
90+ 0.59 4 person 11.66
85-89 1.22 5 person 3.72
80-84 2.03 6 person 0.92
75-79 2.88 7+ person 0.29
65-74 7.02
60-64 4.18 Length of Residency
55-59 5.08 Less than 1 year 13.89
50-54 6.56 1 - 2 years 19.04
45-49 6.30 3 - 5 years 16.21
40-44 7.46 6 - 8 years 10.46
35-39 9.12 9+ years 40.30
30-34 9.97
25-29 9.01 Social Grade
20-24 6.04 A/B Upper Middle/Middle 22.40
16-19 4.03 C1 Lower Middle 33.93
0-15 18.50 C2 Skilled Working 15.93
Male Female D Working 15.94
E Lowest level of subsistence 11.81
Marital Status 0 50 100 150 200

Single 33.79
Who We Are

Co-habiting 13.97
Married 46.18
Divorced 7.00
Widowed 6.98

Children in Household
1 child 20.01
2+ children 22.08 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.84 Anaemias N/a
Black 1.36 Diabetes mellitus N/a
Caribbean 0.80 Schizophrenia & other N/a
Irish 1.39 Neurotic, behav. & other N/a
Mixed 1.19 CNS inflammatory diseases N/a
2+ ethnic groups 6.57 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.26 Pulmonary disease & other N/a
Christian 70.66 Cerebrovascular diseases N/a
Other 3.19 Acute upper resp. infections N/a
None or not stated 25.89 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.28 Other acute lower resp. inf. N/a
Africa 1.12 Lung diseases ext. agents N/a
Caribbean 0.34 Liver diseases N/a
Cyprus 0.12 Gall bladder/other disorders N/a
Eastern Europe 0.37 Kidney diseases N/a
Far East 0.62 Abortions N/a
Jamaica 0.19 Labour & delivery problems N/a
Middle East/Central Asia 0.30 Delivery N/a
South Asia 1.12 Care complications N/a
USA 0.19 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 332 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 243 N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea

Type D21 Respectable Rows 2.67%


Younger service workers enjoying a reasonably prosperous lifestyle
in relatively small terraces.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 36/61 Rank 32/61


Value 16.611 Value 15.603

Low High Low High

Income Barriers to Housing and Services

Rank 34/61 Rank 47/61


Value 0.102 Value 18.649

Low High Low High

Employment Health and Disability

Rank 35/61 Rank 33/61


Value 0.080 Value -0.153

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 26/61 Rank 32/61


Value 24.267 Value 0.032

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Overview
Key Features
Older manual workers
Steady employment
Secure family life
High standard of living
Spacious semis
Good place to live
Traditional
TV, pubs, eating out
Tax credits
Regional Houses

Stoke On Trent, ST2

Rankings Top Councils


Age Rank (32/61) Ashfield (16.11%)
Wealth Rank (28/61) Tamworth (13.25%)
Good Health (36/61) Neath Port Talbot (13.01%)
Maesteg, CF34 Fear of Burglary (16/61) Amber Valley (12.40%)
Degree (45/61) Caerphilly (12.31%)
Public Renting (37/61) Staffordshire Moorlands (11.80%)
Higher Tax (37/61) Flintshire (11.73%)
Environment (45/61) Stoke-on-Trent (11.56%)
Internet (46/61) Nuneaton and Bedworth (11.34%)

Constituencies Regional Distribution


Leicester, LE3
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Affluent Blue Collar comprises older manual workers, many of them employees of manufacturing industries such
as steel and chemical plants, who have traditionally enjoyed a high standard of living and who own the spacious
post war semi-detached houses that they live in.

Key Features Communication


Older manual workers Receptive
Steady employment Tabloid press
Secure family life Unreceptive
High standard of living Internet
Spacious semis Direct mail
Good place to live Radio
Traditional Social networks
TV, pubs, eating out
Tax credits

Description - Public Sector Focus


Education Adults in Affluent Blue Collar neighbourhoods are more likely than not to have left school with few
or no qualifications. The proportion that have obtained a degree is not much more than half of the national
average. Their age means that they are not likely to be looking to enhance these qualifications now. Their children
are doing slightly better. They perform slightly above the national average throughout their schooling, including
the proportion who leave with 5 or more good GCSEs. Some may go on to college to acquire A levels, but the
number progressing to university is below average.
Health These people do not have a healthy diet. They do not particularly eat those foodstuffs recognised as
being good things to eat, and are often tempted by those that are bad. This may often be after a heavy night out
drinking, as alcohol consumption is relatively high. Typically if someone in this Mosaic Type smokes it is likely to be
in moderation. People in Affluent Blue Collar areas are also not the most active in terms of their leisure pursuits.

Description - Public Sector Focus


Their health is therefore distinctly average. When adjusted for age the total number of hospital admissions is only
fractionally below the national norm. There is some indication that heart disease is more likely than many other
forms of serious illness. These people are not particularly likely to have private medical insurance, so the burden
rests on the NHS.

Crime In these areas, neighbours are more likely to help each other than not, but there is no strong sense of
social cohesion. People generally enjoy living in such parts, but they are likely to experience moderate levels of
drug problems and teenagers hanging around. Fear of crime is best described as average, with the fear of car
crime being the most dominant in relative terms. Actual crime incidence, however, is below the national norm.
When an offence does occur there is general satisfaction with the way the police deal with the investigation. Given
this, and the relatively low crime levels, it is perhaps surprising that the rating of the police is generally poor.
Finances These people enjoy reasonable, rather than high, incomes. Whilst compared to the nation as a whole
there are fewer people who do not pay income tax, there are also fewer higher rate tax payers. These moderate
incomes are sufficient to allow a little to be put aside for a rainy day, or for retirement. The general level of
employment and income means that benefits such as Jobseeker’s Allowance and Income Support do not have a
high take-up. However, the age profile means that there is slightly above average take-up of state pension and
Disability Living Allowance. The retired are perhaps less well off than those still in work, as claims for Pension
Credit reflect the national average.
Environmental Issues These people have no interest in environmental issues. They are ambivalent to
recycling, car pollution and the environment generally, and are unlikely to make any financial contribution to such
concerns. However, more by virtue of lifestyle than intent, they are reasonably environmentally friendly. Their
semi-detached houses may well have had double glazing and new loft insulation installed purely as a means of
cutting bills. Meanwhile, although these are likely to be multiple car households, annual mileage is low with most
journeys being to work or to the shops.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Description - Sociology and Environment


Summary Affluent Blue Collar comprises older manual workers, many of them employees
of manufacturing industries such as steel and chemical plants, who have traditionally enjoyed
a high standard of living and who own the spacious post war semi-detached houses that they
live in.
Demography Affluent Blue Collar contains people who work in manufacturing industry,
most of whom are in later middle age, and many of whom have grown up children still living
with them in the spacious if unpretentious semi-detached houses that they own. This is a
population of very well paid manual workers who enjoy a high quality of life in small industrial
regions and in areas of highly affordable housing. A common characteristic is their proximity
to highly capital intensive industrial complexes, such as steelworks and chemical plants.
Notwithstanding the closure of many of these plants, few of these workers appear to have
been affected and unemployment rates remain low. These therefore are neighbourhoods
where people have relied on industrial apprenticeships, rather than university degrees, to
develop their skills, and communities in which young people could earn good money at an
early age. The post war growth of these big industrial processing plants has resulted in their
workforce living in housing most of which was built during the 1950s and 1960s to much
higher standards than would accommodate people working in nineteenth century mining and
textile communities, and almost all of the houses have at least three bedrooms and two

Description - Sociology and Environment


receptions. These people tend not to move house they have little reason to do so at their age.
Many of them would have first bought these homes some 30 years ago, not long after they
were built. As this cohort reaches retirement many homes are owned outright and where they
are not, mortgage payments now make up a relatively small share of household expenditure.
Environment Neighbourhoods of Affluent Blue Collar are most common in Wales,
particularly around Newport, Port Talbot and the former Shotton steelworks, but are also
found extensively in Scunthorpe and Redcar, other traditional steel towns. They are also found
in small industrial towns that grew rapidly during the 1930s. A key feature of these towns is
that their capital intensive industries allowed them to reward their workers with high wages.
Being far from the congestion and high land prices of large cities, these locations also
provided cheap land which allowed these affluent workers to enjoy the benefits of well built
houses in generously sized plots from which they could easily travel by car to these large
processing plants in which they worked. The size of these complexes was such that they had
to be situated at some distance from residential areas and could not be reached on foot,
unlike textile factories or mines. For this reason and because many worked round the clock
they demanded a workforce that were able to drive and which were willing to work shifts. The
housing for this new affluent workforce typically took the form of semi-detached houses, often
with red shingled fronts, sometimes entirely brick faced elsewhere with rendered upper floors.
Unlike the older houses that would have only small front gardens, many of these homes had
spacious enough front gardens for off road parking or even a garage for the car. Front gardens
display roses the air pollution perhaps keeping aphids under control whilst back gardens may
have wooden fences not dissimilar to those found in equivalent houses for urban office
workers. Local shops in these neighbourhoods are more modern and generally more spacious
than those in mill towns or mining communities, being located in parades rather than at street
corners and reached by car rather than on foot.

2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Description - Sociology and Environment (Continued)


Economy Neighbourhoods of Affluent Blue Collar are generally found in areas of the UK
where wage rates for manual workers have traditionally been high. The high wages are the
result of a number of factors. The large plants have been heavily unionised and with their
twenty four hour a day processes it has in the past been cheaper to 'give in' than to 'hold out'
to workers' demands. The high capital value of these plants has made profitability less
dependent on wage rates. For the worker there were financial compensations for working
unsocial hours and overtime working could often boost wage packets. The corollary of these
advantages was that the worker was required to be prompt and reliable. These were not
industries that could survive on a transient labour force. In recent years, with the cut back in
steel production, the government is making significant investments in industrial restructuring
in these areas. Despite these changes unemployment rates among Affluent Blue Collar remain
significantly below the national average. No doubt many of these workers have benefited from
redundancy packages and with many close to retirement few appear to have suffered.
Consumer Values Affluent Blue Collar exhibits confidence in its ability to lead a satisfying
lifestyle without recourse to the provision of public services and its consumers are more willing
to try out new brands and products than those Industrial Grit neighbourhoods.
Consumption Patterns Affluent Blue Collar represents a good market for home
entertainment products, for gardening and leisure products. There is a strong emphasis on do-

Description - Sociology and Environment


it-yourself. Caravans are common in driveways and an increasing number of homes enjoy
extensions. The Daily Mail and The Mirror both sell well in this market as do Sky subscriptions.
Change Other than in the event of further plant closures, this Type should become
increasingly attractive to workers in new industries and it is likely that due to its high quality
of housing it will be taken over by workers with technical rather than specifically craft skills.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Description - Culture and Consumer Psychology


These people typically live in decently sized semi-detached houses with gardens and garages, and
built in the 1950s or 1960s. There is little renting in these areas. Most houses are owned outright or
mortgaged, and some people might have an interest in, or own a second property. Many of these
people moved into these areas many years ago, and although children may be inclined to migrate
when they reach adulthood, the established residents rarely move. There are few problems with
social and environmental nuisances, making these safe areas in which to live. Representation of
ethnic groups is very low.
Most of these people are employed in nearby manufacturing concerns, which have been established
for many years and which have not been damaged by the structural economic upheavals of the last
20 years. Employment opportunities for skilled, semi-skilled workers and lower supervisory staff are
therefore considerable, and always have been. Such jobs require only modest technical or academic
qualifications, which many of these people have. Unemployment is very low, and so far at least,
there has been no serious threat of redundancy for most of these people. In terms of employment,
most fall into the C2 social grade but their incomes can be far greater than such a classification
might suggest. These working class people are far from being poor. The continuing demand for

Description - Culture and Consumer Psychology


labour and the general stability of the local employment market mean that these people can
command high wages. They are not short of money and can afford quite a varied and sometimes
extravagant lifestyle. Debt levels are very low and a large proportion has investments by way of
ISAs, PEPs, premium bonds and other national savings schemes. They generally have cheque based
current accounts. Where children have left home and the mortgage is paid off, these people can have
quite a substantial disposable income.
Grocery shopping is fairly infrequent, and together with the sometimes quite high levels of
disposable income, this means that expenditure on each visit can be considerable. These people are
not too worried about prices, and unlike others with working class roots, they have no need to
budget very tightly, and will select the brands they prefer rather than worry unduly about cost. Many
make use of retail loyalty cards and they use a variety of stores. Morrisons is particularly popular.
They do not use the Internet for information or for shopping, but innovative products will be adopted
quite readily where they have a clear entertainment value, such as DVD players. These people are
immediate followers rather than opinion leaders. With ownership of standard consumer durables,
there might be some element of demonstrating personal success to peers or, more prosaically, to
keep up with the neighbours. Households, almost always, have access to a car, sometimes two cars
and occasionally three. They choose a variety of makes but the sport utility 4x4 is popular.
Given their historical origins, the leisure interests of these people are confined to orthodox pursuits
with few extremes. For example, they watch TV, go to pubs and eat out occasionally. Some do have a
more substantial interest in DIY and gardening. Few have much time for life beyond their own
horizons, so there is a general indifference towards the Arts, international affairs, foreign food,
fashion and so on. The church means little to these people, whose lives revolve easily around work,
family and consumption. Readership of newspapers is usually limited to the tabloids. They are
prepared to spend large amounts of money on holidays, which are taken frequently. Package
holidays and cruises are the first choice, but their independent streak means that camping and
caravanning are also very popular. Marketing information and appeals will not register strongly
amongst this Type.
These households display many aspects of traditional working class life. Steady, well-paid
employment and a secure family life are central. The community networks may also be strong with
many people having lived in the area for decades. Their underlying values are derived from and
confined to their own immediate and perhaps parochial sub-culture. They are not adventurous. Many
are hostile to change. They live industrious lives that they find very satisfying and they are
comfortable with what they know and accept. The future of these areas depends on the continuing
buoyancy of the local labour market and should this weaken, these people and their lifestyles could
become very vulnerable.
These people live in enclaves where traditional working class values endure and where a fair degree
of affluence is enjoyed.
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-54 (15.90%)
Marital Status Married (59.69%)
Household Composition Couples, dependent children (22.14%)
Length of Residency 9+ years (61.69%)
Health Bad diet and inactive lifestyle
Heavy/medium beer drinking

Full details
in Section
Our Education
5 Adults No qualifications
Children Above average, low university admissions

Full details
in Section
Our Work Lives
6 Occupations Skilled trades
Manufacturing/mining

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, state pension
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands B-C
Home Ownership Own home outright
House Value £85k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Package holiday
Leisure Interests Gardening
Grandchildren
Media Sky Digital TV
Characteristics

The Mirror

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Cancer research
Children
Crime Some anti-social behaviour
Environment Not very concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.29 Couples, no children 21.50
Female 50.71 Couples, dependent children 22.14
Couples, non-dep children 10.39
Age Lone parent 4.27
0-4 4.55 Single, non pensioner 9.88
5-14 11.55 Single, pensioner 12.97
15-24 11.06 All pensioners 11.17
25-34 11.88 Students in shared house 0.04
35-44 14.23 Student, living alone 4.97
45-54 15.90 Student, away from home 0.78
55-64 14.05
65-84 15.26 Number in Household
85+ 1.53 1 person 22.85
2 person 38.36
Age by Gender* 3 person 18.01
90+ 0.47 4 person 15.00
85-89 1.07 5 person 4.47
80-84 2.07 6 person 1.02
75-79 3.42 7+ person 0.30
65-74 9.70
60-64 6.43 Length of Residency
55-59 7.64 Less than 1 year 6.86
50-54 8.75 1 - 2 years 10.79
45-49 7.16 3 - 5 years 11.74
40-44 7.03 6 - 8 years 9.18
35-39 7.18 9+ years 61.69
30-34 6.56
25-29 5.31 Social Grade
20-24 4.96 A/B Upper Middle/Middle 16.17
16-19 4.86 C1 Lower Middle 28.49
0-15 17.40 C2 Skilled Working 20.40
Male Female D Working 19.69
E Lowest level of subsistence 15.24
Marital Status 0 50 100 150 200

Single 25.34
Who We Are

Co-habiting 7.93
Married 59.69
Divorced 4.50
Widowed 7.46

Children in Household
1 child 16.27
2+ children 20.40 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.46 Anaemias N/a
Black 0.35 Diabetes mellitus N/a
Caribbean 0.25 Schizophrenia & other N/a
Irish 0.87 Neurotic, behav. & other N/a
Mixed 0.50 CNS inflammatory diseases N/a
2+ ethnic groups 3.67 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.05 Pulmonary disease & other N/a
Christian 79.79 Cerebrovascular diseases N/a
Other 1.58 Acute upper resp. infections N/a
None or not stated 18.58 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.68 Other acute lower resp. inf. N/a
Africa 0.36 Lung diseases ext. agents N/a
Caribbean 0.13 Liver diseases N/a
Cyprus 0.05 Gall bladder/other disorders N/a
Eastern Europe 0.20 Kidney diseases N/a
Far East 0.23 Abortions N/a
Jamaica 0.08 Labour & delivery problems N/a
Middle East/Central Asia 0.10 Delivery N/a
South Asia 0.56 Care complications N/a
USA 0.09 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B 209 N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield

Type D22 Affluent Blue Collar 3.15%


Older manual workers with a good standard of living in comfortable semis
where traditional working class values are held.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 31/61 Rank 20/61


Value 19.031 Value 23.827

Low High Low High

Income Barriers to Housing and Services

Rank 32/61 Rank 58/61


Value 0.105 Value 15.881

Low High Low High

Employment Health and Disability

Rank 23/61 Rank 25/61


Value 0.105 Value 0.145

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 43/61 Rank 35/61


Value 17.584 Value -0.024

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Overview
Key Features
Full nest families
Family focussed
Modest incomes
Large terraces & semis
Industrial areas
Drinking and smoking
Football matches
TV watched regularly
Self sufficient

Regional Houses

Conisborough, DN12

Rankings Top Councils


Age Rank (25/61) Erewash (18.69%)
Wealth Rank (38/61) Blaenau Gwent (18.13%)
Good Health (33/61) Caerphilly (17.28%)
Wigan, WN2 Fear of Burglary (19/61) Merthyr Tydfil (17.04%)
Degree (48/61) Barrow-in-Furness (16.92%)
Public Renting (33/61) Ashfield (16.54%)
Higher Tax (44/61) Hyndburn (16.48%)
Environment (47/61) Amber Valley (15.86%)
Internet (42/61) Rhondda, Cynon, Taff (15.86%)

Constituencies Regional Distribution

Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Industrial Grit contains owners of older, comfortable but unpretentious houses, often in ex-mining areas, who work
in manufacturing and assembly plants.

Key Features Communication


Full nest families Receptive
Family focussed Tabloid press
Modest incomes Unreceptive
Large terraces & semis Internet
Industrial areas Telephone advice lines
Drinking and smoking Direct mail
Football matches
TV watched regularly
Self sufficient

Description - Public Sector Focus


Education These are not areas of high academic attainment. Compared to the average, most adults in
Industrial Grit areas will have left school with few, if any, qualifications. Some will have enough to form a solid
foundation, but less than half the national proportion have a degree. Their children, following the home influence,
fare little better. Constantly behind their peers throughout their education, albeit not by much, it is likely that
many will fail to achieve 5 or more good GCSEs. However, the fact that they don’t lag too far behind means that a
significant number will obtain a number of GCSE’s at lower grades. It is not surprising that university admission
rates are low. These areas are not generally ethnically mixed, so most children have English as a first language.
Health Whilst by far not the most unhealthy of the Mosaic Types, Industrial Grit have above average rates of
hospital admissions. This is reflective of a lifestyle that shows little conscious regard for health. Healthy foods are
relatively uncommon; instead there is a tendency towards the unhealthy, especially after the all too common
Saturday night out drinking heavily. Many of these people are also likely to be heavy smokers, although they do

Description - Public Sector Focus


take at least a moderate amount of exercise through their leisure activities. The primary medical concerns for
these people at present are respiratory diseases, although the lifestyle may well bring on other problems in the
future. They are relatively unlikely to have private medical insurance, so much of the pressure will be on the NHS.

Crime Industrial Grit view their neighbourhoods as acceptable places to live, despite some problems with
teenagers and with drug dealing. Fear of crime reflects the national norm, whilst property-related crime is slightly
above average. These people are generally dissatisfied with the way any offence is dealt with, and with the police
overall.
Finances Well over 40% of this Type do not pay income tax, and of those that do the vast majority pay at the
lower rate. Some people have savings and investments, but many have insufficient funds beyond meeting their
basic living costs and their social life. However, take-up of state assistance is not significantly different from the
national average, and bills are usually paid on time by the majority.
Environmental Issues These people do not really consider environmental issues. They purchase small
and lower medium sized vehicles out of necessity rather than desire, and typically have an average annual
mileage.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Description - Sociology and Environment


Summary Industrial Grit contains owners of older, comfortable but unpretentious houses,
often in ex-mining areas, who work in manufacturing and assembly plants.
Demography People in Industrial Grit live in communities that for generations have relied
on mines and manufacturing plants for their employment, and on their own hard work to fund
the purchase of the homes they live in. These are self sufficient, family oriented people. Many
were not brought up in a culture where education was seen as a prerequisite for a successful
career. Instead, an early marriage, an industrial apprenticeship, and a mortgage on an older
but nevertheless spacious house set the framework for their lifestyle. The common sense
virtues of reliability and responsibility are valued more highly than creativity or individual
style. In these households both men and women, and quite often grown up children too, will
be working locally in adequately paid factory jobs, whether as supervisors, skilled craftsmen
or routine assembly operators. These people are described by development agencies as a
'good' labour force, co-operative yet not overly demanding. Most households will have at least
one child and often a single car. The population is marked by an absence of people from ethnic
minorities.
Environment Neighbourhoods of Industrial Grit are most common in the Welsh mining
valleys and in the Midlands coalfields where, unlike South Yorkshire and Durham, there has
been a long tradition of owner occupation. They are particularly common in the early

Description - Sociology and Environment


twentieth century mining districts where coalmines are found mixed in with processing plants
and foundries, and where houses are therefore not all of one period. Industrial Grit housing
consists of some better quality late Victorian and Edwardian terraced housing, often with
interesting detailing, typically offering a bay window and small front garden. In the Midlands,
neighbourhoods of Industrial Grit often contain estates of basic inter war semis as well as
Edwardian terraces, typically with a bow window but little further ornamentation. Cars will be
parked on the road and public houses will often be more evident than corner shops. Much of
the shopping is of rather poor quality, in rather old-fashioned shops on street corners and
along the more important roads. These areas generally have poor access to the retail parks
and modern suburban centres found in larger cities.
Economy Neighbourhoods of Industrial Grit are generally found in those areas of the
country where employment has held up notwithstanding the demise of the mining industry.
When these neighbourhoods were built, wage rates would have been relatively high. They are
now areas of lower than average wages. Nevertheless unemployment rates are below the
national average. The types of jobs people have tend to be ones which offer overtime and
which allow younger people to earn as much as, or more, than their older colleagues. This,
and the low take up of further education, makes it quite possible for young people to afford
their own homes at quite an early stage in their career. With the decline of mining in nearby
communities, many of these neighbourhoods have benefited from the efforts of regional
development agencies to introduce new industry to their areas in the form of large new
industrial estates such as those in Treforest and Bridgend in South Wales.

2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Description - Sociology and Environment (Continued)


Consumer Values Industrial Grit is a culture that values responsibility, reliability and
consistency over flair and self analysis. People have a particularly local orientation, having
mostly been brought up in the community in which they live and enjoying the support of an
extended family network. Few people will have been exposed to external cultures, whether of
immigrants or of urban professionals. Few will have travelled abroad other than on holiday,
when they would have been quite happy to eat English food and drink English beer. Pubs and
drinking are important features of life in these neighbourhoods, and drunkenness and marital
disputes are more serious sources of trouble to the police than malicious crime. Politically
Industrial Grit has been the traditional Labour heartland. However with the demise of the
mining industry and the consequent weakening of the influence of trades unions, these are
areas in which New Labour has performed relatively poorly during recent general elections.
Consumption Patterns Industrial Grit spends a high share of its disposable income on
smoking and on drinking. It also represents quite a good market for do it yourself products..
Change As mining becomes a more distant memory and as UK manufacturing specialises in
higher technology products, it is likely that neighbourhoods of Industrial Grit will take on a
more suburban, dormitory character. Increases in perceived levels of crime and of congestion
in big cities may work to the advantage of what are essentially small town communities,
provided their monochrome culture can become more accepting of incomers with backgrounds

Description - Sociology and Environment


different to their own.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Description - Culture and Consumer Psychology


These people live in reasonably large terraced or semi-detached houses near to industrial
areas, often where mining is, or has been, the main source of employment. Renting is
uncommon and most property is either owned outright or mortgaged. Remortgaging is notable
in these areas. There are some social and environmental problems but they are not severe
and the residents generally feel that these areas are fairly pleasant places to live. The health
record of people is quite good. There are few ethnic groups and the areas display a very
orthodox working class culture.
There is a fair spread of all ages, but young adults and children are slightly over-represented,
indicating young 'full nest' families. Couples with two children are the norm, but there is a
variety of family arrangements, and an enduring marriage is not universal. With only modest
qualifications up to GCSE, restricted local opportunities and limited ambitions, most people
have basic jobs as process or plant workers, but some have semi-skilled and skilled trades.
Mining has often been replaced by manufacturing, and a high proportion of women as well as
men are employed in this sector. If there have been structural shifts in employment patterns,

Description - Culture and Consumer Psychology


these have not been severely disruptive or enduring. The local economy is usually strong and
this is reflected in low unemployment. Income levels are modest but adequate. These are not
poor working class areas but there is no wealth. Probably because of the presence of children
as well as some extravagances, many have significant levels of debt, and this is sometimes
through unsecured loans. Few have savings or much interest in investments.
A limited income means that these people have to shop carefully, but while this applies to
routine shopping, it does not always extend to more expensive items. Routine shopping takes
place at a mix of stores but usually discount stores, where these people look for a child-
friendly environment and are particularly interested in prices. The limited income, together
with the cultural tradition, results in a high level of shopping via mail order, particularly where
interest free credit is available. There is little or no interest in the Internet for either
information or for shopping of any kind, but where there are children, Internet connected
games are popular. Marketing signals help these people to choose, but their tastes are not
very extensive or sophisticated. The impact here of marketing is more likely to be at the level
of brand choice rather than, say, at the level of encouraging new product trial and adoption.
Apart from entertainment products, these people are 'late adopters'. The households usually
have access to one car and sometimes two, and these are usually small to medium sized cars
of any make or model. There is likely to be an element of approval seeking in the purchasing
and ownership of expensive durables.
Leisure time follows the classic patterns of working class behaviour and for the adults, TV
viewing provides standard entertainment. Digital TV has a high penetration in these areas,
and the use of videos and DVDs to supplement the already substantial choice of viewing will
be common in many households. Betting and bingo absorb some leisure time and money.
Trips to the football match and to the pub are frequent. Drinking habits are likely to be old
fashioned with a pronounced gender split, where men are usually heavy beer drinkers.
Newspaper readership is confined to the standard fare of tabloids such as the Mirror, the Sun
and the News of the World. Few can afford or have the inclination to take a holiday beyond
camping and caravanning. But for some, these activities will appeal to their sense of self-
reliance and adventure. They have no sensitivity towards any need for healthy eating, and
probably for healthy drinking. Family life still has a pronounced significance for these people
and they usually sit down for Sunday lunch or dinner with a roast. The Church matters little,
and this has been the case for many years.

2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Description - Culture and Consumer Psychology (Continued)


For these people, and for many decades, there has probably been no fundamental shift in
underlying values and behaviours with respect to both work and leisure. They live a well-
defined existence, and they rarely step outside the boundaries of what is known and
understood. For some, this may be a fear of change, rather than simply discomfort. They are
generally happy with their introverted worlds and, deliberately or not; they seek to keep it
that way.
These people have inherited and maintained a fairly standard working class culture. So far at
least, they have been insulated from the profound changes which have affected some who
have a similar heritage.

Description - Culture and Consumer Psychology

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 35-44 (15.98%)
Marital Status Married (52.79%)
Household Composition Couples, dependent children (24.88%)
Length of Residency 9+ years (49.56%)
Health Bad diet, heavy smokers and drinkers
Moderate exercise

Full details
in Section
Our Education
5 Adults No qualifications
Children Slightly below average

Full details
in Section
Our Work Lives
6 Occupations Process/plant operators
Manufacturing/mining

Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Low, Disability Living Allowance
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band B
Home Ownership Own with mortgage
House Value £78k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Package holiday
Leisure Interests Going to the pub
Pop music
Media Sky Digital TV
Characteristics

Daily Star

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good/average place to live
Teenagers hanging around
Charities Cancer research
Children
Crime Poor rating of police
Environment Not very concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.22 Couples, no children 18.76
Female 50.78 Couples, dependent children 24.88
Couples, non-dep children 7.44
Age Lone parent 6.77
0-4 6.31 Single, non pensioner 13.65
5-14 14.09 Single, pensioner 12.06
15-24 11.58 All pensioners 7.94
25-34 15.48 Students in shared house 0.09
35-44 15.98 Student, living alone 5.10
45-54 12.97 Student, away from home 0.53
55-64 10.08
65-84 12.05 Number in Household
85+ 1.48 1 person 25.71
2 person 34.01
Age by Gender* 3 person 17.96
90+ 0.47 4 person 15.44
85-89 1.01 5 person 5.15
80-84 1.85 6 person 1.34
75-79 2.76 7+ person 0.39
65-74 7.37
60-64 4.61 Length of Residency
55-59 5.45 Less than 1 year 10.57
50-54 6.70 1 - 2 years 15.07
45-49 6.28 3 - 5 years 14.36
40-44 7.39 6 - 8 years 10.30
35-39 8.58 9+ years 49.56
30-34 8.53
25-29 6.93 Social Grade
20-24 5.42 A/B Upper Middle/Middle 13.99
16-19 4.84 C1 Lower Middle 27.84
0-15 21.81 C2 Skilled Working 21.41
Male Female D Working 23.21
E Lowest level of subsistence 13.54
Marital Status 0 50 100 150 200

Single 28.89
Who We Are

Co-habiting 11.86
Married 52.79
Divorced 5.94
Widowed 6.99

Children in Household
1 child 20.17
2+ children 25.82 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.11 Anaemias N/a
Black 0.58 Diabetes mellitus N/a
Caribbean 0.42 Schizophrenia & other N/a
Irish 0.92 Neurotic, behav. & other N/a
Mixed 0.72 CNS inflammatory diseases N/a
2+ ethnic groups 3.97 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.05 Pulmonary disease & other N/a
Christian 75.45 Cerebrovascular diseases N/a
Other 2.26 Acute upper resp. infections N/a
None or not stated 22.24 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.73 Other acute lower resp. inf. N/a
Africa 0.42 Lung diseases ext. agents N/a
Caribbean 0.19 Liver diseases N/a
Cyprus 0.05 Gall bladder/other disorders N/a
Eastern Europe 0.21 Kidney diseases N/a
Far East 0.29 Abortions N/a
Jamaica 0.12 Labour & delivery problems N/a
Middle East/Central Asia 0.12 Delivery N/a
South Asia 0.78 Care complications N/a
USA 0.09 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker 240 N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B 226 N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil

Type D23 Industrial Grit 3.78%


Self-sufficient families traditionally reliant on industrial employment,
living in older terraces.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 24/61 Rank 16/61


Value 23.534 Value 28.628

Low High Low High

Income Barriers to Housing and Services

Rank 24/61 Rank 60/61


Value 0.136 Value 15.075

Low High Low High

Employment Health and Disability

Rank 21/61 Rank 22/61


Value 0.116 Value 0.326

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 23/61 Rank 26/61


Value 26.497 Value 0.190

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Overview
Key Features
Young working class
Unmarried
Young children
Income Support
High unemployment
Cheap terraces
Provincial cities
Social problems
Health problems

Regional Houses

Lincoln, LN5

Rankings Top Councils


Age Rank (21/61) Burnley (24.93%)
Wealth Rank (49/61) Hyndburn (21.54%)
Good Health (45/61) Barrow-in-Furness (20.04%)
Mexborough, S64 Fear of Burglary (6/61) North East Lincolnshire (20.03%)
Degree (50/61) Pendle (18.77%)
Public Renting (24/61) Stoke-on-Trent (17.00%)
Higher Tax (48/61) Darlington (15.81%)
Environment (46/61) Blackburn with Darwen (15.71%)
Internet (37/61) Lincoln (14.34%)

Constituencies Regional Distribution


Wallsend, NE28
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Coronation Street contains poor, mostly white families, who own or privately rent, cheap terraced houses close to
the centres of less prosperous provincial cities.

Key Features Communication


Young working class Receptive
Unmarried TV
Young children Tabloid press
Income Support Unreceptive
High unemployment Internet
Cheap terraces Telephone advice lines
Provincial cities Heavyweight magazines
Social problems Broadsheet newspapers
Health problems

Description - Public Sector Focus


Education Adults in Coronation Street are more likely than not to have left school with few, if any, formal
qualifications. Only about one third have, what are generally considered to be, adequate basic qualifications, and
the number with a degree is half the national average. The children display almost identical characteristics. Below
average performances begin at Key Stage 1, and continue until they leave school, typically with few if any GCSEs.
An above average proportion of the pupils come from families with refugee status, and reflecting the low income
levels many qualify for free school meals.
Health These people have incredibly unhealthy lifestyles. Their diet is one of fries rather than fruit. Many are
heavy smokers and heavy drinkers, and primary leisure activities are music, cinema and going to the pub. Regular
exercise is not a common feature. It is therefore no surprise that the general health of people in Coronation Street
is poor, particularly relating to diseases of the heart, liver and respiratory tracts. Hospital admissions due to
alcohol and drug abuse run at over twice the national average, and teenage pregnancies are also a serious issue.

Description - Public Sector Focus


Crime Most residents do not consider the neighbourhood as being pleasant to live in, and households tend to
keep themselves to themselves. Most aspects of anti-social behaviour are very common, often occurring at twice
the national rate. Not surprisingly, there is an above average fear of crime which is borne out in reality. Offences
tend to occur at or near home, or at nearby places of entertainment such as the local pub. The local population are
generally unhappy with the service provided by the police.
Finances Almost half of this population do not pay income tax, and of the rest it is almost exclusively at the
basic rate. These people earn low incomes, and tend to spend what they have on the basics and on entertainment.
Little therefore goes into savings. Dependence on the state for financial assistance is relatively high. Significant
numbers are claiming Jobseeker’s Allowance and Income Support, and although the age profile means that not so
many are on the state pension, those that are will be probably also be claiming Pension Credits.
Environmental Issues These people have more concerns than for the environment, namely personal
living and enjoyment. Few will contribute financially to environmental concerns. However, the financial constraints
mean that in Coronation Street car ownership is usually restricted to one small car per household doing below
average mileage.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Description - Sociology and Environment


Summary Coronation Street contains poor, mostly white families, who own or privately
rent, cheap terraced houses close to the centres of less prosperous provincial cities.
Demography Coronation Street comprises many young people, in menial occupations who
have little option but to choose an older terrace if they want to set up a home of their own and
start a family. Such people are likely to have been born and bred in their local community,
their parents perhaps living in a suburban council house. In their twenties and early thirties,
they are unwilling or unable to afford the cost of a mortgage on a new house and find it more
convenient, and often more convivial, to put up with the cramped and old fashioned fabric of
Victorian older terraces. Many of these young people are not yet married, or indeed do not
intend to marry, but are at the stage in life when they are in long term relationships and many
have pre-school or primary school age children. As these people get older, and their families
become larger, many may move out to more salubrious neighbourhoods and sell their small
homes to younger people.
Environment Neighbourhoods of Coronation Street are most common in northern
maritime and industrial regions which grew rapidly during the last years of the nineteenth
century but whose populations have stagnated since. Built originally to house people working
in shipyards, docks, chemical plants and railway workshops, these neighbourhoods are
typically laid out in the form of long rows of terraced housing punctuated by the occasional

Description - Sociology and Environment


corner shop and primary school. These terraces often stretch off major Victorian
thoroughfares providing frequent buses to city centre locations. Most of these terraces are
built of brick with Welsh slate roofs. Some front doors open directly onto the street, others
onto small front gardens protected by a low wall. Often with only two bedrooms, many would
have been originally built with an outside toilet. Today some homes will benefit from an
upstairs bathroom, in others the new bathroom and toilet will have been built on to the back
of the house. Because many of these neighbourhoods were built to provide cheap labour for
large, capital intensive enterprises, they are usually some distance away from centres of
employment. There is often an oppressive scale about such neighbourhoods and an absence
of variety in the built environment. Many local councils have switched the emphasis of their
housing policies, now investing in the restoration of communities which in previous times they
might have cleared. This investment is reflected not just in improvements to sanitary
arrangements and to roofing but to the exterior streetscape. It will not be uncommon to find
the environment improved by traffic management schemes, designed to make them safer
places in which children can play, and by tree planting schemes that relieve the repetitiveness
of their brick facades.
Economy Neighbourhoods of Coronation Street are most common in maritime industrial
regions such as Merseyside, Humberside and Teesside. In more prosperous regions, or ones
with successful universities, terraces of this sort will by now have become gentrified by young
professionals or by students. In textile towns, such areas might have been taken over by
immigrants from South Asia. Being where they are they continue to accommodate poorly
educated, white, young working class families who struggle to find remunerative employment
in businesses with long term futures. Many of these regions have not had a tradition of small
scale entrepreneurship, relying as they have done on highly capital intensive industries. As a
result these are neighbourhoods in which very few people, other than local shopkeepers, are
self-employed. Despite the economic difficulties of these regions, the level of unemployment
in these neighbourhoods is substantially lower than on the overspill estates to which previous
generations have been decanted on periphery housing estates. Their inner city location
provides good access to the growing number of jobs in city centre locations.
2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Description - Sociology and Environment (Continued)


However these tend not so much to be neighbourhoods for office workers, however junior, but
for those working in manual jobs, such as on the roads, in the parks, on the buses and as
construction labourers.
Consumer Values Coronation Street is relatively unaffected by the growth of new
consumerist values. In these neighbourhoods good and bad times have followed the rise,
decline and sometimes rebirth of very large plants whose future has seemed beyond the
control of local people. Although subject to economic fluctuations, Coronation Street has not
suffered the social dislocation caused by major slum clearance programmes, the
transformations in purchasing power resulting from the rise of new jobs in the information
economy nor the impact of gentrification and 'studentification' that has occurred in many
provincial centres.
Although people move in and out, the social fabric of these communities has remained as
constant as the physical environment. Economic uncertainty, it can be argued, has resulted in
a happy go lucky response to times of good fortune which contrasts with the more orderly life
stage planning typical of regions of greater economic opportunity. The nature of the local
community fosters interaction people meet each other in the street, at corner shops and in
the pubs and have both less need and less opportunity to display symbols of material success.
In comparison with the better low rise council estates there is less evidence of flamboyant
customisation of house exteriors and expensive cars would look out of place in these mean

Description - Sociology and Environment


streets. Those who are motivated to demonstrate conspicuous consumption would have sold
up and moved to leafier suburbs. These therefore are cultures which value mass market,
trustworthy brands, for whom price and function may be more important than emotional
intangibles and where there is little interest in the personalisation of standard products that is
so important to better educated young singles.
Consumption Patterns Coronation Street represents a good market for most mass
market brands but offers little opportunity for sales of more sophisticated products with
lifestyle associations. Tastes in foods are particularly old fashioned and tins and packets are
favoured over fresh ingredients. Betting, bingo and the pub remain favoured leisure activities
in a culture that still has difficulty subscribing to contemporary expectations surrounding the
roles of men and women.
Change These neighbourhoods have seen relatively little change over a hundred years and
are unlikely to be in the vanguard of change in the future. Key factors influencing their future
are the relative movements in house prices and interest rates. The recent period of house
price inflation has, for the first time for many years, arrested the deterioration in the price of
these areas relative to others types of housing whilst cheaper mortgages do make it easier for
residents who would like to move out to afford more modern houses in more suburban
locations.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Description - Culture and Consumer Psychology


These people live in small terraced houses which are usually rented, although there is some
private ownership. There are significant social and environmental difficulties in these areas,
such as litter, disruptive teenagers, drugs and poor home conditions. The consequences in
terms of crime include serious wounding, criminal damage and burglary. The size and nature
of the properties together with the often unpleasant neighbourhood results in very low
property values. The areas are changing in terms of their ethnic composition, and there is
likely to be a significant proportion of people with Asian or Chinese origins.
These people have a very young age profile and the number of people over 40 is relatively
small. There are many children, of all ages, and these households typically fall into the 'young
family' stage of the family life cycle. For some of these family units, living in these areas is a
temporary phase prior to moving on to a more salubrious setting. In the past, these areas
may have represented traditional provincial working class structures, but they are now
evolving into various hybrids.
While the young family is dominant, it comes in many forms. Indeed, many permutations of

Description - Culture and Consumer Psychology


family relationships occur. However, when these people do marry, it tends to be at an early
age. There are also notable proportions of students and lone parents. There is a high
incidence of health problems and many are permanently sick.
These people have low incomes, very little by way of investments, and high levels of debt.
Relatively few have current accounts and credit cards, relying on cash transactions. They are
not poverty stricken as seen on the scale in some other areas, but there is little scope for a
full engagement in consumer society. Unemployment is high and the vast majority of these
people belong to social grade D, employed in routine jobs as operatives or with some basic
supervisory responsibility. In the past, these areas would have housed large numbers of
people working in manufacturing, and while this is still the case, notably for women, it is on a
much-reduced scale. Now, the service sector employs a large proportion of these people in
hotels, catering, wholesaling activities, sales and customer services. They are anxious about
the threat of redundancy and with few or no qualifications and only basic skills, many of these
people have little prospect of coping well should this occur.
Routine shopping occurs at discount stores such as Netto and Aldi. The small, independent
corner shop is still a feature of these areas. Such shopping is frequent and is driven by price
sensitivity, and a need for convenience rather than a search for quality. There is very little
interest in healthy eating amongst these people, so frozen and tinned foods are regular
purchases as are takeaways. Alcohol and tobacco will take a large slice out of the disposable
income. These people will spend, perhaps extravagantly, on high-involvement items which
provide entertainment or which demonstrate status in some way. Where there are older
children, computer games are very popular. There is little interest in IT for information or for
purchasing and these people are excluded from participation in new shopping methods. Car
ownership is low, and most people use public transport, or walk.
Leisure time is not used in any sophisticated or elevating way. Readership of newspapers is
the usual diet of popular tabloids such as the Sun, the Mirror, the Star and the Sunday Sport.
These people watch a lot of TV and hire many videos. Betting is popular and bingo still
provides a major interest, particularly for older women. The pub figures large in the lives of
many, particularly for the men. These properties rarely have a garden but it is doubtful that
there would be much interest in gardening anyway.

2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Description - Culture and Consumer Psychology (Continued)


Similarly, DIY is not very popular, partly due to the properties being rented, and partly due to
a lack of interest. Family and community bonds were probably very strong until quite recently,
and may still be so in small pockets, but as the generations age these bonds become
progressively weaker and the households become more isolated and insular.
These areas can be in a state of flux. The dominant culture reflects basic working class
attitudes and behaviours where people have limited horizons, rarely looking beyond
immediate needs and pleasures. Their lack of income, limited education and primitive
ambitions result in a very narrow set of behaviours, and like others in a similar position, any
sense of social value now comes more from displays of consumption rather than from the
routines of employment. However, local circumstances, notably economic transformations, are
starting to introduce more cultural variety, and some of these areas will undergo major
change. Those which do not are likely to become increasingly isolated from the modern world.
These people are characterised by young working class families leading simple lives with
limited incomes and basic pleasures.

Description - Culture and Consumer Psychology

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (17.99%)
Marital Status Co-habiting (13.82%)
Household Composition Couples, dependent children (18.21%)
Length of Residency 1-2 years (19.77%)
Health Poor diet
Inactive lifestyles

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators

Full details
in Section
Our Finances
7 Household Income £7,500 - £13,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Private rented
House Value £62k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Going to the pub
Computer games
Media The Sun
Characteristics

Daily Star

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Pets
Aids
Crime Anti-social behaviour
Environment Unconcerned
Fear of Redundancy Fairly concerned

3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.92 Couples, no children 15.30
Female 51.08 Couples, dependent children 18.21
Couples, non-dep children 4.68
Age Lone parent 10.13
0-4 7.17 Single, non pensioner 23.04
5-14 13.33 Single, pensioner 13.04
15-24 13.61 All pensioners 5.29
25-34 17.99 Students in shared house 0.48
35-44 15.14 Student, living alone 6.09
45-54 11.38 Student, away from home 0.37
55-64 8.60
65-84 11.24 Number in Household
85+ 1.55 1 person 36.08
2 person 31.19
Age by Gender* 3 person 15.85
90+ 0.49 4 person 10.94
85-89 1.05 5 person 4.12
80-84 1.87 6 person 1.29
75-79 2.66 7+ person 0.55
65-74 6.65
60-64 4.04 Length of Residency
55-59 4.55 Less than 1 year 15.73
50-54 5.72 1 - 2 years 19.77
45-49 5.65 3 - 5 years 15.63
40-44 6.75 6 - 8 years 9.90
35-39 8.36 9+ years 38.60
30-34 9.29
25-29 8.63 Social Grade
20-24 7.56 A/B Upper Middle/Middle 11.10
16-19 4.89 C1 Lower Middle 26.26
0-15 21.83 C2 Skilled Working 18.82
Male Female D Working 27.36
E Lowest level of subsistence 16.47
Marital Status 0 50 100 150 200

Single 39.43
Who We Are

Co-habiting 13.82
Married 40.24
Divorced 8.75
Widowed 7.52

Children in Household
1 child 24.66
2+ children 25.17 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 5.44 Anaemias N/a
Black 1.04 Diabetes mellitus N/a
Caribbean 0.67 Schizophrenia & other N/a
Irish 1.14 Neurotic, behav. & other 207 N/a
Mixed 1.16 CNS inflammatory diseases N/a
2+ ethnic groups 4.74 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.08 Pulmonary disease & other N/a
Christian 68.85 Cerebrovascular diseases N/a
Other 5.64 Acute upper resp. infections N/a
None or not stated 25.44 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.84 Other acute lower resp. inf. N/a
Africa 0.67 Lung diseases ext. agents N/a
Caribbean 0.31 Liver diseases N/a
Cyprus 0.06 Gall bladder/other disorders N/a
Eastern Europe 0.33 Kidney diseases N/a
Far East 0.41 Abortions N/a
Jamaica 0.22 Labour & delivery problems N/a
Middle East/Central Asia 0.23 Delivery N/a
South Asia 2.20 Care complications N/a
USA 0.08 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** 219 N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs 204 N/a
Pay bills at P.O. N/a £1 - £1000 203 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced 270 N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented 205 N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 360 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 232 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 343 N/a
1 room N/a £30,001-£40,000 279 N/a
2 rooms N/a £40,001-£50,000 217 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 239 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live 205 N/a Cancer prevention N/a
Bad place to live 232 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition 219 N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley

Type D24 Coronation Street 2.81%


Young families with limited incomes living in cheap terraced housing.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 11/61 Rank 11/61


Value 36.868 Value 36.925

Low High Low High

Income Barriers to Housing and Services

Rank 14/61 Rank 61/61


Value 0.223 Value 13.043

Low High Low High

Employment Health and Disability

Rank 13/61 Rank 11/61


Value 0.171 Value 0.871

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 5/61 Rank 12/61


Value 44.184 Value 0.727

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Overview
Key Features
Young single adults
Some divorcees
Few children
Well informed
Inactive lifestyles
Liberal values
High unemployment
Income Support
Bad place to live

Regional Houses

Llanrwst, LL26

Rankings Top Councils


Age Rank (30/61) Hastings (21.98%)
Wealth Rank (44/61) Blackpool (14.29%)
Good Health (49/61) Torbay (14.12%)
Stratford on Avon, CV37 Fear of Burglary (30/61) Thanet (12.43%)
Degree (37/61) Scarborough (11.82%)
Public Renting (27/61) Eastbourne (9.92%)
Higher Tax (27/61) Weymouth and Portland (8.96%)
Environment (39/61) Bournemouth (8.79%)
Internet (25/61) Isle of Wight (8.79%)

Constituencies Regional Distribution


Salop, SY13
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Town Centre Refuge contains young unattached people who live in small flats above shops or in the less
prestigious side streets bordering the centres of small market towns and declining seaside resorts.

Key Features Communication


Young single adults Receptive
Some divorcees Centre-left broadsheets
Few children Unreceptive
Well informed TV
Inactive lifestyles Social networks
Liberal values
High unemployment
Income Support
Bad place to live

Description - Public Sector Focus


Education Town Centre Refuge are mixed in terms of educational attainment. Proportions with no
qualifications through to good A levels are all reflective, or slightly above, the national average. Relatively few,
however, have degrees. These people, with a basic grounding, are likely to be looking to improve, so further
education provision may be important. The number of children in these areas is generally low. Most belong to
recent immigrant families living in Bed & Breakfasts or squeezed into small flats. It is therefore unsurprising that
educational attainment is at best moderate, and that university admission rates are well below average.
Health These people are fairly ambivalent to health issues. Their diet is neither particularly good nor
particularly bad. Smoking and drinking is part of the lives of many, but seldom to excess. Leisure pursuits are
generally sedentary, with people preferring to watch TV or a video, read fantasy, or play computer games. It is not
surprising that Town Centre Refuge have wide ranging medical problems, not least relating to drug and alcohol
abuse and to mental health.

Description - Public Sector Focus


Crime These town centre neighbourhoods are not seen as pleasant, and most people tend to keep themselves
to themselves. Fear of crime is average, with the exception of the low fear of car crime, mainly due to few people
owning cars. There is evidence of anti-social behaviour as would be expected in town centres. Most types of crime
are reasonably prevalent, and repeat victimisation is not uncommon. There is a view that the police show little
interest and make insufficient effort, but surprisingly detection rates are high as are overall levels of satisfaction.
Finances There is a strange mix of people living in these areas. Over one half do not pay tax, yet slightly
above the national average pay higher rate tax, perhaps reflecting that some of these are divorcees renting
accommodation while they turn their lives around. Generally, savings and investments are rare, and there is heavy
reliance across the board on the state for financial assistance. The fact that these people are generally young,
poor and relatively transient mean that non-payment of bills such as council tax may be an issue.
Environmental Issues These people have little concern for the environment, and insufficient money to
contribute even if they did. Perhaps their greatest contribution is the low level of car ownership and low annual
mileages.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Description - Sociology and Environment


Summary Town Centre Refuge contains young unattached people who live in small flats
above shops or in the less prestigious side streets bordering the centres of small market
towns and declining seaside resorts.
Demography Whereas the central areas of larger cities are mostly surrounded by rows of
Victorian terraces or council flats, the areas separating the commercial districts of smaller
towns and seaside resorts are more likely to consist of small rented flats and big old houses
many of which have fallen into multiple occupation. Particularly in declining seaside resorts,
Town Centre Refuge is comprised of young adults on low incomes and divorced people, with
significant minorities living in hostels and in shared accommodation. Though many of these
people were born in the town, such neighbourhoods are likely to accommodate people from
surrounding middle class communities who, for one reason or another, can't or prefer not to
engage in mainstream consumerist lifestyles. Town Centre Refuge is in certain locations,
accommodation of last resort attracting an aimless population many of whom drift in and out
of employment. Particularly where they are located by the coast (though not in inland market
towns) such neighbourhoods are also often selected as locations for accommodating asylum
seekers and may acquire a reputation among local residents for drugs and prostitution,
despite the fact that many of them border on areas of good quality housing. Transient
lifestyles lead to higher levels of crime than in the more suburban areas of smaller towns and

Description - Sociology and Environment


many perpetrators are petty criminals living locally. It is in these areas that noise is often cited
as a source of environmental nuisance. The population of Town Centre Refuge is mostly made
up of young single people, a large number of whom are still in their late teens and many more
in their twenties, most in partnerships of varying degrees of durability. There are fewer people
in older working groups but often a substantial number of very elderly people accommodated
in the larger houses that have been converted by local authorities to provide sheltered
accommodation for those on lower incomes. Catering for the needs of weekenders and
summer tourists is the major source of employment in seaside resorts whilst in inland centres
many young people serve in local shops. Levels of unemployment are well above the national
average and relatively few people own a car.
Environment Town Centre Refuge neighbourhoods consist mostly of older buildings on the
edge of commercial areas, mostly tall terraces with three or more storeys, many with shops or
commercial premises on the ground floor. Some big old houses might once have
accommodated families staying by the seaside. Few houses have gardens, and streets are
cluttered with cars parked by shoppers and commuters. In between the houses there are
small car parks where local business people park their cars during office hours or small yards
used for delivering merchandise to local shops. In many cases local councils have pulled down
the more dilapidated properties and replaced them with small blocks of social housing suitable
for people without families. Most of the accommodation takes the form of small, rented flats
few of which have been improved and some of which may have difficulty meeting the modern
fire safety requirements. Front doors tend to lead directly onto pavements that are often in
need of repair, which lead quickly to major thoroughfares and to the shops, offices and hotels
that occupy the town centre. Whilst many of these areas are in poor repair, there are
instances where, as a result of some interesting features, local councils have taken decisions
to invest in comprehensive regeneration. An increasing number of these neighbourhoods are
now scoring sufficiently highly on central government indicators of deprivation to attract funds
for neighbourhood renewal.

2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Description - Sociology and Environment (Continued)


Economy Town Centre Refuge, whilst occurring in small towns throughout the country,
tends to be particularly concentrated in towns such as Hastings, Torquay and Rhyl, which have
suffered from the drop in day and summer visitors and where the decline at the lower end of
the tourist market has not been compensated for, by growing numbers of retirees. Many of
these towns now suffer from serious levels of unemployment and from low wage levels and a
distinctive feature of these neighbourhoods is the large number of people, many of them
young, who are in poor health. However catering for visitors and the retired population
provides many opportunities for the self-employed.
Consumer Values Town Centre Refuge accommodates a varied population with many
different values. Nevertheless there is a significant minority who do not engage with
mainstream social values. Many of these are people with no particular sense of direction whilst
others live in these neighbourhoods because of their tolerance of counter cultural attitudes.
Consumption Patterns Town Centre Refuge represents a relatively unattractive market
to most products traded in the formal economy. The single people in small flats purchase
groceries locally in small pack sizes and spend significant amounts of their low incomes on
alcohol and cigarettes, on video rentals, music and at clubs and bars.
Change In an increasingly fragmented society, where more and more people live on their

Description - Sociology and Environment


own, these neighbourhoods will continue to play an important role in accommodating people
who, for whatever reason, have difficulty fitting into conventional lifestyle stereotypes. Outside
large cities there are relatively few other locations in which people of this sort can settle and
feel accepted.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Description - Culture and Consumer Psychology


These people live in small flats, some in large converted houses and some in newer, purpose
built flats. These flats can be basic and small, with very limited facilities, and they are usually
rented in the private sector. People rarely stay long. The properties are often located in the
poorer areas of seaside resorts which have a poor health record. A run-down local
environment and anti-social behaviour will be fundamental problems for many of the
residents.
There are some older people in these areas, some of whom live in communal establishments,
but young, single adults are much more common. There are few children, and these areas
would not be seen as desirable places to settle with a family. Some isolated gentrification may
have occurred, but the vast majority of these people exist on very low incomes from
employment in local services, particularly seasonal work in hotels and catering.
Unemployment runs at high levels and many have to get by for some of the year, or most of
the year, on state benefits. The level of educational qualifications suggests that at least some
of these young adults have chosen or have been forced to adopt a life which is removed from

Description - Culture and Consumer Psychology


mainstream culture. Not surprisingly, the level of savings and investments is very low and
these people have little interest, or little ability to manage money beyond the call of
immediate necessity. Debt levels can be a major burden. However, the retired people in these
areas may have supplementary income from modest investments.
Routine shopping matters little to these young people. They shop frequently and they are
mainly concerned with price. Few will have much sensitivity to conventional marketing
appeals. Many will display an outright hostility, having chosen to reject material values,
notably those which are seen as extravagant and ostentatious. Apart from entertainment
products, there is little interest in, or need, for consumer durables. Car ownership is low.
The bonds of community, work and religion are very weak and the lives of these young people
are governed by low income and by, what can be, a principled stand on core values. At the
very local level, there could be some 'community' influence in the sense of the immediate
social tribe. The mosaic of attitudes and behaviours can be very complex. Some of these
young people are driven solely by the need for economic survival but others are consciously
inward-looking, and there is a quest for meaning and purpose.
These young people are very liberal in their underlying values and they are usually well-
informed. Preferred newspapers are the broadsheets, notably the Guardian and the
Independent. They like novelty, change and adventure. They will take risks. The inward-
looking disposition may be linked to a desire for experience, including travel.
Many of these people live an 'alternative' lifestyle through choice or circumstances. They do
not have much interest in mainstream consumer society.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (16.48%)
Marital Status Single (45.38%)
Household Composition Single, non pensioner (33.32%)
Length of Residency Less than 1 year (25.13%)
Health Drink alcohol daily
Inactive lifestyles

Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average

Full details
in Section
Our Work Lives
6 Occupations Unemployed
Hotels & catering

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Converted/shared house
Council Tax Bands Band A
Home Ownership Private rented
House Value £99k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Outdoor activity
Leisure Interests Going to the pub
Rock music
Media The Sun
Characteristics

Daily Mail

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Animal welfare
Aids
Crime Anti-social behaviour, repeat victimisation
Environment Unconcerned
Fear of Redundancy Not very concerned

3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.62 Couples, no children 15.32
Female 50.38 Couples, dependent children 9.82
Couples, non-dep children 2.61
Age Lone parent 5.94
0-4 4.50 Single, non pensioner 208 33.32
5-14 8.17 Single, pensioner 18.03
15-24 13.88 All pensioners 5.59
25-34 16.48 Students in shared house 0.41
35-44 13.72 Student, living alone 5.81
45-54 13.11 Student, away from home 0.66
55-64 10.71
65-84 15.82 Number in Household
85+ 3.63 1 person 51.34
2 person 29.46
Age by Gender* 3 person 9.77
90+ 1.41 4 person 5.84
85-89 2.30 5 person 2.42
80-84 3.30 6 person 0.74
75-79 4.07 7+ person 0.43
65-74 8.39
60-64 4.88 Length of Residency
55-59 5.78 Less than 1 year 25.13
50-54 6.91 1 - 2 years 26.17
45-49 6.20 3 - 5 years 17.45
40-44 6.49 6 - 8 years 8.59
35-39 7.24 9+ years 22.28
30-34 7.94
25-29 8.43 Social Grade
20-24 8.35 A/B Upper Middle/Middle 14.76
16-19 4.70 C1 Lower Middle 31.88
0-15 13.61 C2 Skilled Working 15.59
Male Female D Working 19.88
E Lowest level of subsistence 17.89
Marital Status 0 50 100 150 200

Single 45.38
Who We Are

Co-habiting 13.71
Married 32.02
Divorced 11.44
Widowed 9.49

Children in Household
1 child 20.68
2+ children 16.96 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.22 Anaemias N/a
Black 0.58 Diabetes mellitus N/a
Caribbean 0.25 Schizophrenia & other 373 N/a
Irish 1.36 Neurotic, behav. & other 294 N/a
Mixed 0.91 CNS inflammatory diseases N/a
2+ ethnic groups 4.73 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.26 Pulmonary disease & other N/a
Christian 66.68 Cerebrovascular diseases N/a
Other 2.87 Acute upper resp. infections N/a
None or not stated 30.19 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.67 Other acute lower resp. inf. N/a
Africa 0.90 Lung diseases ext. agents N/a
Caribbean 0.15 Liver diseases 265 N/a
Cyprus 0.12 Gall bladder/other disorders N/a
Eastern Europe 0.50 Kidney diseases N/a
Far East 0.78 Abortions N/a
Jamaica 0.08 Labour & delivery problems N/a
Middle East/Central Asia 0.30 Delivery N/a
South Asia 0.94 Care complications N/a
USA 0.22 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** 371 N/a
Mental health** 321 N/a
Fairly good N/a Teenage pregnancies** 215 N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office 328 N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering 238 N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk 224 N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats 278 N/a Public rented 393 N/a
Coverted/shared house 519 N/a
Communal establishm’t 337 N/a Council Taxation Bands
Farm N/a Band A 205 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home 287 N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 235 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room 335 N/a £30,001-£40,000 N/a
2 rooms 291 N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement 718 N/a £300,001-£400,000 N/a
Island flag 608 N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders 349 N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 805 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 202 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live 216 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence 225 N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking 154 N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio 153 N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings

Type D25 Town Centre Refuge 1.21%


Young, unattached people in small flats above shops and older housing
close to small town centres.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 15/61 Rank 21/61


Value 33.575 Value 23.242

Low High Low High

Income Barriers to Housing and Services

Rank 17/61 Rank 52/61


Value 0.205 Value 17.945

Low High Low High

Employment Health and Disability

Rank 11/61 Rank 14/61


Value 0.180 Value 0.661

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 10/61 Rank 15/61


Value 39.251 Value 0.564

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Overview
Key Features
Large families
Some overcrowding
Low qualifications
Modest incomes
Free school meals
Terraces in provincial cities
Religion important
Sense of community
Fear of racism

Regional Houses

Blackburn, BB2

Rankings Top Councils


Age Rank (1/61) Newham (16.60%)
Wealth Rank (54/61) Blackburn with Darwen (13.41%)
Good Health (37/61) Bradford (12.05%)
Luton, LU1 Fear of Burglary (4/61) Birmingham (11.77%)
Degree (44/61) Pendle (10.48%)
Public Renting (19/61) Luton (10.16%)
Higher Tax (54/61) Tower Hamlets (9.73%)
Environment (60/61) Leicester (7.60%)
Internet (43/61) Oldham (7.12%)

Constituencies Regional Distribution


Bradford, BD7
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

South Asian Industry contains extremely poor people, many of them of Bangladeshi origin, who live in very low
quality 19th century terraced housing in the inner areas of industrial towns.

Key Features Communication


Large families Receptive
Some overcrowding Internet
Low qualifications Telemarketing
Modest incomes Unreceptive
Free school meals TV
Terraces in provincial cities Newspapers
Religion important Leaflets
Sense of community
Fear of racism

Description - Public Sector Focus


Education Educational attainment is low, with close to 50% having no formal qualifications. There is some
evidence, however, that those that have had both the opportunity and ability have at least progressed to `A’ level
standard, although few have gone beyond that. Carefully thought through, further education opportunities may be
a way of helping many more of this generally poor community. It is not surprising that the educational standards
of the children are equally poor. A well below average proportion will leave school without the solid qualifications
needed for well paid employment. However, the proportion going to university is close to the national average,
again indicating that where opportunity and ability combine this community will strive to better itself. A very high
proportion of children live in homes where English is not spoken, and many qualify for free school meals.
Health Bad diet is a hallmark of these people, as they eat a cuisine suited to their traditional lifestyle in the Far
East rather than the more sedentary ways of the UK. They also tend to be heavy smokers, but alcohol plays less of
a role, often for religious reasons. Health is generally poor across the board, with respiratory illnesses and heart

Description - Public Sector Focus


disease a particular concern. Teenage pregnancy rates are also surprisingly high, given the cultural background of
many in these communities. Few of these people will have medical insurance, so the burden on the NHS is high.

Crime The residents of South Asian Industry areas do not find their neighbourhood a pleasant one in which to
live, although their cultural background gives some degree of neighbourly support. Anti-social behaviour is rife,
and racism is high. Unsurprisingly, the fear of crime is well above the national average, although it is slightly less
than in the better-off Asian Enterprise areas. All types of crime are common, and it is more likely to occur in or
near the home than elsewhere. These people perceive the police as disinterested and ineffective.
Finances Almost two thirds of these very poor people pay no income tax, and virtually none pay tax at the
higher rate. The shortage of money, combined with cultural constraints, means that little is put into formal savings
and investments. Consequently take-up of Income Support and Jobseeker’s Allowance is running at twice the
norm in these areas. Few qualify for the state pension, through both age and a lack of contributions, but those
that do are likely to be also claiming Pension Credits. Non-payment of council tax is an issue for those Local
Authorities with high numbers of this Mosaic Type, although it is normally an issue of “Can’t Pay” rather than
“Won’t Pay”.
Environmental Issues In terms of attitude this is one of the most environmentally unfriendly Mosaic
Types. Few care for the environment, recycling is not a priority, and environmental products do not sell well in
these areas. Their home lives are also damaging, with extended families and low levels of employment ensuring
that energy usage is high throughout the day. The only positive contribution is low car ownership coupled with low
annual mileage, although car ownership is increasing rapidly.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Description - Sociology and Environment


Summary South Asian Industry contains extremely poor people, many of them of
th
Bangladeshi origin, who live in very low quality 19 century terraced housing in the inner
areas of industrial towns.
Demography Many people in South Asian Industry are first generation economic migrants
who have moved to the United Kingdom from rural South Asian communities particularly in
Bangladesh. Indeed, at the time of the 2001 census, one quarter of the population had been
born in South Asia. Many of the older people do not speak English and, as a result, have taken
up low paid and unskilled shift work in local factories, often in the textile industry. Lacking
confidence in their ability to integrate within the broader community, older migrants have
settled in distinct communities, close to friends and relatives, buying up cheaper terraced
houses many of which were, and still are, in a state of poor repair. To save money, many
second generation members of these communities continue to live in their parents' houses,
and with multiple generation families there is a high level of overcrowding. Whilst birth rates
are lower than in their home countries, these communities nevertheless contain high
proportions of young children. This is partly because of the tradition of very early marriage in
these communities. Although younger members of the workforce have the confidence to
engage in a wider variety of occupations, including the running of small businesses, few
people have a university degree, work in offices or in high status occupations.

Description - Sociology and Environment


Environment Neighbourhoods of South Asian Industry are most common in northern
industrial towns, where historically economies have been dependent on the textile industry.
Within these towns, South Asian Industry are typically found on the lower hillsides and
valleys, close to the source of water that provided energy for the original mills. The mass
housing needed for industrial workers typically took the form of long terraces of stone or brick
houses, with front doors often opening directly onto the street rather than into front gardens.
Occasionally, there is a small back extension. Often the houses are accessed from the rear
through a small yard, reached via a back alley, which itself may be accessed via snickets
between the terraced houses. The rectangular 'grid iron' pattern of many of these areas is
punctuated by small corner shops, most of which are owned by residents from the local
community whose stock includes exotic foods and local language videos. Around these
neighbourhoods, it is common to find Victorian workplaces and the derelict ground which once
accommodated slums that have been cleared, or factories that have been pulled down. In
their place may be new industrial premises and retail parks, empty land, transport
infrastructure and new urban parks. However, as these communities expand, it is quite
common for them now to include areas of large older housing that has been subdivided into
flats and bedsits and, in parts of London, areas of cheaper inter war pebbledash housing.
Economy South Asian Industry neighbourhoods are generally found in those areas of the
country where wage rates are low and where there is a shortage of jobs in the knowledge
economy. Nevertheless these are areas with a history of commercial entrepreneurship, albeit
on a local scale. Much of the local manufacturing industry is not capital intensive and there are
opportunities for ethnic communities as well as the host community to adapt to new consumer
opportunities taking advantage of cheap and plentiful premises as well as low paid labour. An
increasing amount of employment supports the needs of the local community itself.

2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Description - Sociology and Environment (Continued)


Consumer Values South Asian Industry has moved to the United Kingdom to better their
standard of living so, however conservative they may be in terms of family relationships and
tastes in food and clothing, young people are not uninterested in major brands, particularly
electronic goods and leisure equipment. Differences are increasingly opening up between a
more conservative first generation and a more ambitious second generation. However the
influence of the community and the family is an important counterweight to that of
mainstream advertising and for many older people language is also a barrier. On account of
their lack of cars and preference for their own traditional products, many people shop in local
independent stores rather than in national multiples.
Consumption Patterns South Asian Industry represents a poor market for most mass-
market products. However, compared with other low income areas, these are good markets
for fresh food, for clothing, for overseas travel, for specialist cable channels and for Asian
videos.
Change This type of neighbourhood is likely to expand over time as the population
increases and to become older. However differences between it and other types of low income
neighbourhood are likely to diminish.

Description - Sociology and Environment

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Description - Culture and Consumer Psychology


These people usually live in terraced houses in provincial towns and cities. Usually rented from
private landlords, the houses are small and rarely have a garden or a garage. House values are very
low when these houses come to the market. These are undesirable areas in which to live, given the
poor housing conditions and the social and environmental problems which surround them. These
problems are extensive, but very notable is the actual or perceived threat of racial attack.
By far the most significant feature of these people is their ethnicity. A very high proportion originate
from the Indian Sub Continent and particularly from Pakistan and Bangladesh. Consequently, the
impact of the Muslim faith is very pronounced in all aspects of their lives. The age profile is very
skewed towards young adults and children with very few people aged over 40. These adults are
very much in the 'family formation' stage and this can begin at a very early age. The modest
terraced houses in which these families live mean that overcrowding is frequent.
The standard of educational qualifications is very low. This means these people can usually only
aspire to routine, basic employment in the service sector, particularly in hotels and catering.
Women, in particular, may find work in local manufacturing. However this is unlikely to be the
original manufacturing associated with these areas, but new developments which have grown out of

Description - Culture and Consumer Psychology


the major structural shifts in the local economy. Unemployment runs at high levels in these areas,
and many are concerned about the threat of redundancy. There is also quite a substantial presence
of students.
Incomes are modest and have to be stretched to meet the needs of large families. Consequently,
debt levels are high and many get by without a credit card, preferring the simplicity of cash. The
immediate pressures of needing to make ends meet can result in a high take up of secured and
unsecured loans, leading to serious financial difficulties. These people rarely have financial
investments and have little confidence in their ability to manage money.
These people shop regularly for groceries and the like, using local shops which may offer specialist
products, or nearby discount stores such as Netto and Aldi. The large numbers of children in most
households have a big impact on shopping budgets. Many of their purchases are determined by
their Faith but they are also susceptible to marketing influences, and do desire the usual trappings
of consumer society. They experiment with new brands but they are generally slow to respond to
new product innovations, such as those with a substantial IT component. Use of the Internet, for
any purpose, is low.
Overall use of leisure time is again influenced very much by Faith but this varies between families.
These are young people who are susceptible to change, and while some may adhere strongly to
traditional values inherited from previous generations, others may have become much more secular
and materialistic, with very little evidence of religion in their daily lives. Although the impact of
religion varies, there is usually a strong sense of shared interests and of community. On a day-to-
day basis, TV is watched regularly but there are few TV addicts here. They have very eclectic tastes
when it comes to newspapers, reading all types from popular tabloids through to the 'quality'
broadsheets. Much of their free time is centred on the home and here, the gender roles can show
traditional divisions. The kitchen is central to daily routines and it is most likely to be occupied by
the women. These people can be extremely house proud.
Optimistic in nature, these young people look to the future. They are prepared to take risks and are
quite willing to initiate change as well as responding positively to it. They may have a very private
home life which provides a clear sense of belonging and of order, but their approach to the wider
world is active, extrovert and ambitious, although this disposition may often be gender specific.
Many have an entrepreneurial bent and would like to establish their own businesses.
These young families, usually Asian in origin and often very large in size, are likely to see major
changes in the near future. Their attitudes and behaviour now and in the future will reflect modest
income and the complex interplay of traditional Faith with contemporary consumer values.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 15-24 (19.32%)
Marital Status Married (52.12%)
Household Composition Couples, dependent children (28.25%)
Length of Residency 1-2 years (21.08%)
Health Poor diet and inactive lifestyle
Heavy smokers

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Process/plant operators
Manufacturing and mining

Full details
in Section
Our Finances
7 Household Income £7,500 - £13,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Private rented
House Value £71k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Fashion clothing
Personal astrology
Media The Mirror
Characteristics

Daily Star

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours help each other
Charities Third World
Religious
Crime Fear of racial attack
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.96 Couples, no children 8.00
Female 50.04 Couples, dependent children 28.25
Couples, non-dep children 4.40
Age Lone parent 9.51
0-4 10.17 Single, non pensioner 15.36
5-14 18.73 Single, pensioner 9.10
15-24 19.32 All pensioners 3.59
25-34 16.60 Students in shared house 229 0.98
35-44 11.93 Student, living alone 207 13.81
45-54 8.67 Student, away from home 0.67
55-64 6.02
65-84 7.73 Number in Household
85+ 0.84 1 person 24.45
2 person 19.87
Age by Gender* 3 person 14.44
90+ 0.28 4 person 13.56
85-89 0.54 5 person 244 11.87
80-84 1.00 6 person 560 7.89
75-79 1.57 7+ person 1481 7.93
65-74 5.08
60-64 3.17 Length of Residency
55-59 2.80 Less than 1 year 14.95
50-54 3.64 1 - 2 years 21.08
45-49 5.03 3 - 5 years 17.35
40-44 5.69 6 - 8 years 10.98
35-39 6.14 9+ years 35.49
30-34 7.87
25-29 8.66 Social Grade
20-24 10.03 A/B Upper Middle/Middle 10.41
16-19 7.67 C1 Lower Middle 20.95
0-15 30.85 C2 Skilled Working 15.73
Male Female D Working 31.09
E Lowest level of subsistence 21.81
Marital Status 0 50 100 150 200

Single 42.27
Who We Are

Co-habiting 5.38
Married 52.12
Divorced 4.41
Widowed 5.83

Children in Household
1 child 22.18
2+ children 42.39 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1504 62.27 Anaemias 238 N/a
Black 250 5.17 Diabetes mellitus N/a
Caribbean 319 3.24 Schizophrenia & other N/a
Irish 1.17 Neurotic, behav. & other N/a
Mixed 2.26 CNS inflammatory diseases N/a
2+ ethnic groups 203 13.85 Rheumatic heart disease N/a
Hypertensive diseases 253 N/a
Religion Ischaemic heart diseases N/a
Jewish 0.10 Pulmonary disease & other N/a
Christian 24.46 Cerebrovascular diseases N/a
Other 1324 61.09 Acute upper resp. infections 295 N/a
None or not stated 14.35 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.82 Other acute lower resp. inf. 202 N/a
Africa 209 3.08 Lung diseases ext. agents N/a
Caribbean 344 1.58 Liver diseases N/a
Cyprus 0.04 Gall bladder/other disorders N/a
Eastern Europe 0.59 Kidney diseases N/a
Far East 0.72 Abortions 222 N/a
Jamaica 388 1.03 Labour & delivery problems 332 N/a
Middle East/Central Asia 0.69 Delivery 330 N/a
South Asia 1616 26.92 Care complications N/a
USA 0.06 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker 248 N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 500 N/a
Have free school meals 339 N/a
Keystage 1 Refugee status 350 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 240 N/a
English not used home 500 N/a
Refugee status 473 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed 253 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home 232 N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support 207 N/a
Personal Income Job seekers allowance 279 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit 234 N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 309 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs 216 N/a
Phone bank N/a 2+ CCJs 212 N/a
Pay bills at P.O. N/a £1 - £1000 235 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book 207 N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) 213 N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced 239 N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 250 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 356 N/a
1 room N/a £30,001-£40,000 235 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 332 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology 211 N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries 213 N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto 305 N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities 420 N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 263 N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman 465 N/a
Product quality N/a Newsweek 399 N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times 215 N/a
The Guardian 207 N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 255 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live 224 N/a Cancer prevention N/a
Bad place to live 279 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief 227 N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism 222 N/a Homeless 212 N/a


Drug users or dealers N/a Human rights 301 N/a
Homes in bad condition 255 N/a Medical research N/a
Burnt out cars 209 N/a Mental health N/a
Pets N/a
Things That Worry Us Religious 252 N/a
Things stolen from car N/a Third World 267 N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack 246 N/a 10
0 50 100 150 200
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned 229 N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures 329 N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities 276 N/a
Socialising (guests) 177 N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham

Type D26 South Asian Industry 0.90%


Larger families, many of South Asian origin, in high-density terraces.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 5/61 Rank 9/61


Value 47.899 Value 45.008

Low High Low High

Income Barriers to Housing and Services

Rank 5/61 Rank 29/61


Value 0.349 Value 22.678

Low High Low High

Employment Health and Disability

Rank 8/61 Rank 6/61


Value 0.194 Value 1.101

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 1/61 Rank 10/61


Value 52.735 Value 0.760

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Overview
Key Features
Very young with children
Some professionals
Service sector jobs
London terraces
Unemployment high
Income Support
Free school meals
Problems with racism
Bad place to live

Regional Houses

Lewisham, SE13

Rankings Top Councils


Age Rank (17/61) Waltham Forest (40.07%)
Wealth Rank (41/61) Newham (39.16%)
Good Health (30/61) Haringey (29.73%)
Walthamstow, E17 Fear of Burglary (8/61) Brent (24.02%)
Degree (22/61) Lewisham (23.11%)
Public Renting (17/61) Croydon (20.99%)
Higher Tax (24/61) Enfield (16.16%)
Environment (37/61) Greenwich (15.52%)
Internet (21/61) Merton (13.38%)

Constituencies Regional Distribution


Leyton, E10
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Settled Minorities contains areas of Victorian and Edwardian two storey houses which are attractive to young
second generation black British and other ethnic minorities as they move out from the inner city in search of
affordable family accommodation.

Key Features Communication


Very young with children Receptive
Some professionals Internet
Service sector jobs Direct mail
London terraces Posters
Unemployment high Radio
Income Support Telemarketing
Free school meals Unreceptive
Problems with racism Centre-right press
Bad place to live

Description - Public Sector Focus


Education Settled Minorities are generally well educated, with significantly more than the national average
reaching `A’ level or even degree standard. It is therefore perhaps surprising that their children do not appear to
perform as well. Throughout schooling they lag some way behind their peers, and many will leave school at 16
without a solid foundation of qualifications. However, the opportunity provided by the participation agenda,
together with the family culture, combine to ensure that more children than the national average go on to
university. Not surprisingly in these areas, many children come from homes with refugee status, and where
English is not spoken at home.
Health Compared to many areas where ethnic minorities dominate, these people eat a reasonably healthy diet.
Smoking and alcohol consumption are regular rather than dominant features of the lives of many. The biggest
contributor to a poor lifestyle is a general lack of active leisure pursuits. Therefore, although this relatively young

Description - Public Sector Focus


population currently has few serious health problems, when adjusting for age they represent the national average
for hospital admissions.

Crime Settled Minorities live fairly independent lives, in neighbourhoods they feel are not particularly pleasant.
They have a relatively high fear of crime, particularly racial attacks. All crime is more prevalent than across the
country as a whole, but racism is the most prevalent. These people are ambivalent towards the police, with no
strong opinions as to how effective or otherwise they are.
Finances These people are generally earning moderate incomes, but rarely find money to put into savings and
investments. They are heavily reliant on the state for Income Support and Jobseeker’s Allowance. The attitude of
these Settled Minorities means that if they can afford to pay a bill they will, but there is a minority that cannot
afford basic bills such as the council tax.
Environmental Issues These people are not especially concerned about the environment. However, most
households either have no car or only one, and those that do rarely do high mileage. On the other hand,
households can tend to be large, resulting in relatively high levels of energy consumption at home.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Description - Sociology and Environment


Summary Settled Minorities contains areas of Victorian and Edwardian two storey houses
which are attractive to young second generation black British and other ethnic minorities as
they move out from the inner city in search of affordable family accommodation.
Demography The people in Settled Minorities are not solely of Caribbean and African
decent but also of Cypriot and Pakistani origin. As minority communities become more
established, aspirations increase. This results in many second generation minority members
moving further from the early ethnic community heartlands into more distant suburbs, whose
houses are better suited to family life. Whereas parents may have been happy to have lived in
a flat in Brixton or Hackney, children will now move to Norbury or to Edmonton. This outward
migration, searches out housing areas that are affordable, are accessible and which are
suitable for single family accommodation, unlike the multi-occupied big old houses in which
earlier generations lived.
Neighbourhoods of Settled Minorities commonly consist of late Victorian and Edwardian
terraces, typically with three bedrooms, some of them privately rented but the majority owned
with mortgages. The age profile of these newly settled areas is very young and not dissimilar
to those of modern private estates on the edge of town. In particular, there has been a
wholesale withdrawal from these areas of the older people who, thirty years ago, would have
been the dominant cohort. Notwithstanding the more family oriented nature of these

Description - Sociology and Environment


neighbourhoods, there is a diversity of household arrangements with significant numbers of
young singles, students and other sharers, single parents and younger white people happy to
live in a cosmopolitan environment. Population turnover is rapid, as is common in most areas
of younger people.
Environment Neighbourhoods of Settled Minorities are most common in the older
traditionally working class areas of London, particularly in areas traditionally reliant on
industrial employment. These areas typically date from the turn of the twentieth century, such
as West Ham and Lewisham, to 1920s suburbs such as Thornton Heath and Edmonton. Typical
of these areas are long terraces, most of which have at least a modest front garden. In the
less prestigious areas there may be a bay window only on the ground floor, in better areas this
will extend to the upper storey. Front doors are often set back behind an open porch that
would originally have featured tiles. At the back of many houses are extensive rear additions
within which a bathroom and a kitchen are located. A small front garden is often
supplemented by a useful rear yard, often spacious and sunny enough to support a lawn. In
many houses the original Welsh slate roof remains. Many of these houses have been spared
the do it yourself modernisation of slightly more modern suburbs and the brightness of the
tropics is reflected in the colours in which doors and windows are painted. Many of these
streets lead of 'Broadways' or 'High Roads', long strips of small shops, with flats above, selling
a wide range of daily necessities to local residents. Generally there is little empty space and
only small pockets of open parkland. However access to buses is much better and many
residents spend lengthy journeys to city centre jobs due to the poor provision of tubes and
trains in what were originally industrial suburbs.

2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Description - Sociology and Environment (Continued)


Economy Though Settled Minorities may seem economically 'deprived' to civil servants,
they do offer a bewildering array of opportunities to the new minority communities. The
London economy, in which many of them are located, offers plentiful opportunities for those
prepared to travel and willing and able to engage in office cultures. Formal recruitment
networks are complemented by the informal networks of association that characterise many of
these communities. There is much to be done, settling in to a new neighbourhood, restoring
an old house to modern standards, acquiring new skills and finding out about local job
opportunities. Such communities often support large numbers of small self-employed
businesses, many of them independent retailers servicing other members of the ethnic
community. Such areas, notwithstanding the run down nature of much of their infrastructure,
have an air of dynamism and a vibrancy that results from the combination of high residential
densities and the rich mix of local shops, transport links and leisure facilities. Particularly in
London these are very much 24 hour economies.
Consumer Values The values of Settled Minorities are varied. While some people are
enthusiastic (and well dressed) members of evangelical churches or Jehovah's Witnesses,
others may belong to radical counter cultures. However the majority of the population place a
high value on hard work, on providing for their families and on creating a comfortable and
warm family home. The young want to be seen driving well maintained, but elderly, BMWs
whose acquisition and personalisation accounts for much of their disposable incomes.

Description - Sociology and Environment


Significant attention is given to the behaviour and appearance of younger children.
Consumption Patterns Settled Minorities represents an excellent market for fashion
products, clothes, trainers, hair care, fitness centres and cosmetics, for consumer durables
and for children's clothes and toys. Many spend heavily on takeaway foods and on videos.
Holidays are mostly taken with relatives 'back home' to whom remittances are sent on a
regular basis using specialist financial organisations.
Change These neighbourhoods are likely both to age and to expand outwards. Inner
boundaries are under pressure from inner city gentrification and from increases in land and
property prices. In due course it is likely that Settled Minorities will start moving into cheaper
areas of inter war housing, whose low residential densities, poor access to transport services
and relatively cramped accommodation does not ideally satisfy their needs. In the long term
this Type would like to live as close to the centre of London as it can, subject to affordability.

2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Description - Culture and Consumer Psychology


Settled Minorities is usually found in London, living in terraced houses, which have sometimes
been converted into small flats. Gardens are small and there are very few garages. Most of
these houses are rented in the private sector but there is a buoyant market for those who
wish to buy, and this is probably part of a general trend. It is likely that nearby areas have
seen a large increase in house prices as prosperous people move into the vicinity. The social
complexion of these parts of the capital, and of equivalent locations in some major cities, can
change radically in the space of a few decades. However, at the moment, these are not seen
as good areas in which to live with various signs of social disorder including robbery, serious
wounding and racial attack.
A primary feature of these people is their ethnic origin. Various ethnic groups are present in
large proportions. Asians and East Europeans are numerous but Black Caribbeans are by far
the most significant ethnic group. Most of the adults are young, and they marry at an early
age.
Typically, these people are in their family formation stage and there are many children.

Description - Culture and Consumer Psychology


However, as with some other types, the concept and reality of 'family' are very flexible and
there are many and various relationships in any one household. There are also numerous
single parent households and many others who live alone, including students. The large size of
some households, accounted for by the many children, can result in serious overcrowding, and
this is one reason why the residents are very transient.
Incomes are quite good, reflecting the variety of employment and the higher rates of pay in
London. But the large numbers of children, the general cost of living in the capital, spending
habits and general disposition, mean that it all tends to get spent. There is little interest in
saving, or in careful management of money. Debt levels are substantial and many have
personal loans, as well as making extensive use of overdraft facilities.
The service sector is the main source of employment, and some of these people are well-
qualified and work as professionals. Others are employed in administrative and technical work
or have more routine jobs in transport, storage and communication. At the same time,
unemployment is quite high. These people have an optimistic view of the future and they can
be ambitious, but there is always a concern about the threat or the reality of redundancy.
These people shop regularly, facilitated by easy access to nearby stores. There is little need to
use a car when most services are accessible by foot or public transport. Still, most households
have one car, usually a second-hand model and for some the car is a badge of status.
Convenience foods are very popular but some grocery shopping is for more traditional,
esoteric items.
Recent product developments such as MP3 players have been adopted very quickly, and with
large numbers of children, there has been a rapid uptake of Internet connected games.
Generally, there is constant exposure to marketing messages and these can register strongly,
particularly where there is an aspirational component and an appeal to vanity. Leisure time is
absorbed by children, but also by a fairly hedonistic lifestyle. These people like to enjoy life,
and have a liberal and relaxed view about many contemporary issues seen as contentious by
others. Watching TV is a regular pastime but these young, urban people are more inclined to
prefer active rather than sedentary entertainment. They like novelty and excitement. Visits to
the cinema, to pubs, to clubs and to concerts are frequent. Music is a major interest for many
of them. Generally, they are well informed as well as pleasure seeking, and the background
mix is seen in readership of newspapers, which includes the Guardian and the Financial Times
as well as the Sun and the Mirror. There are some who seek hedonism in a variety of more
alternative ways, while others might be more inclined to shun hedonism and the world of
consumption, in a quest for the spiritual These young people present a complex kaleidoscope
of values, attitudes and behaviours, which draw from their rich ethnic backgrounds. 2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (19.53%)
Marital Status Single (48.02%)
Household Composition Lone parent (10.65%)
Length of Residency 1-2 years (20.27%)
Health Good diet and inactive lifestyles
Drink alcohol daily

Full details
in Section
Our Education
5 Adults Degree level
Children Above average, University admissions

Full details
in Section
Our Work Lives
6 Occupations Admin & secretarial
Private sector

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Bands C-D
Home Ownership Public rented
House Value £161k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Book hols on Internet
Leisure Interests Cinema/films
Fashion clothing
Media The Sun
Characteristics

The Mirror

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Third World
Human rights
Crime Fear of racial attack
Environment Not very concerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.40 Couples, no children 11.52
Female 51.60 Couples, dependent children 18.06
Couples, non-dep children 4.97
Age Lone parent 10.65
0-4 7.31 Single, non pensioner 21.79
5-14 13.66 Single, pensioner 10.61
15-24 15.00 All pensioners 3.83
25-34 19.53 Students in shared house 0.77
35-44 16.27 Student, living alone 11.19
45-54 10.57 Student, away from home 0.62
55-64 7.51
65-84 8.97 Number in Household
85+ 1.18 1 person 32.40
2 person 27.13
Age by Gender* 3 person 16.84
90+ 0.38 4 person 13.11
85-89 0.79 5 person 6.70
80-84 1.36 6 person 2.50
75-79 2.00 7+ person 251 1.34
65-74 5.59
60-64 3.61 Length of Residency
55-59 3.90 Less than 1 year 15.80
50-54 4.99 1 - 2 years 20.27
45-49 5.58 3 - 5 years 17.39
40-44 7.19 6 - 8 years 10.76
35-39 9.03 9+ years 35.53
30-34 9.82
25-29 9.64 Social Grade
20-24 8.44 A/B Upper Middle/Middle 19.91
16-19 5.38 C1 Lower Middle 31.94
0-15 22.31 C2 Skilled Working 12.91
Male Female D Working 18.76
E Lowest level of subsistence 16.48
Marital Status 0 50 100 150 200

Single 48.02
Who We Are

Co-habiting 10.05
Married 38.64
Divorced 6.48
Widowed 5.87

Children in Household
1 child 24.30
2+ children 29.03 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 423 17.50 Anaemias N/a
Black 830 17.19 Diabetes mellitus N/a
Caribbean 867 8.82 Schizophrenia & other N/a
Irish 206 2.79 Neurotic, behav. & other N/a
Mixed 332 3.98 CNS inflammatory diseases N/a
2+ ethnic groups 256 17.41 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 214 1.03 Pulmonary disease & other N/a
Christian 53.93 Cerebrovascular diseases N/a
Other 438 20.19 Acute upper resp. infections N/a
None or not stated 24.85 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 2.35 Other acute lower resp. inf. N/a
Africa 517 7.64 Lung diseases ext. agents N/a
Caribbean 779 3.58 Liver diseases N/a
Cyprus 613 0.82 Gall bladder/other disorders N/a
Eastern Europe 438 1.99 Kidney diseases N/a
Far East 251 1.74 Abortions N/a
Jamaica 816 2.16 Labour & delivery problems N/a
Middle East/Central Asia 402 1.66 Delivery 253 N/a
South Asia 447 7.44 Care complications N/a
USA 0.23 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 438 N/a
Have free school meals 208 N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 428 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport 274 N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance 213 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats 295 N/a Public rented N/a
Coverted/shared house 319 N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D 207 N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room 243 N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban 234 N/a £150,001-£200,000 205 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet 261 N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail 207 N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters 243 N/a
£90+ N/a Radio adverts 224 N/a
Use loyalty card N/a Telephone advice lines 216 N/a
Telemarketing calls 311 N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels 251 N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys 207 N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 309 N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman 255 N/a
Product quality N/a Newsweek 375 N/a
Product range N/a TIME 270 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times 234 N/a
The Guardian 257 N/a
The Independent 222 N/a
The Mirror N/a
The Observer 220 N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism 241 N/a Homeless N/a


Drug users or dealers N/a Human rights 212 N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack 236 N/a 10
0 50 100 150 200
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned 248 N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures 162 N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games 167 N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* 174 N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest

Type D27 Settled Minorities 1.66%


Young families and singles of varied ethnic decent, in high density,
pleasant urban terraces.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 17/61 Rank 24/61


Value 31.129 Value 19.117

Low High Low High

Income Barriers to Housing and Services

Rank 11/61 Rank 10/61


Value 0.231 Value 32.482

Low High Low High

Employment Health and Disability

Rank 20/61 Rank 21/61


Value 0.125 Value 0.346

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 13/61 Rank 14/61


Value 35.198 Value 0.619

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Overview
Key Features
Young professionals
Trendy city dwellers
Some in good jobs
Some lower incomes
Income Support
Well informed
Good diet
Inactive lifestyles
Problems with racism

Regional Houses

Dulwich, SE21

Rankings Top Councils


Age Rank (23/61) Islington (41.10%)
Wealth Rank (42/61) Lambeth (28.30%)
Good Health (32/61) Hackney (27.17%)
Lower Clapton, E5 Fear of Burglary (21/61) Camden (25.97%)
Degree (5/61) Hammersmith and Fulham (25.70%)
Public Renting (13/61) Westminster (22.41%)
Higher Tax (14/61) Lewisham (18.01%)
Environment (16/61) Kensington and Chelsea (17.20%)
Internet (12/61) Southwark (16.48%)

Constituencies Regional Distribution


Cricklewood, NW2
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Counter Cultural Mix comprises a mixture of young professionals in rented flats, ethnic minorities sharing large old
houses and poor tenants in council flats, that characterises many of the less well off areas surrounding the centre
of London.

Key Features Communication


Young professionals Receptive
Trendy city dwellers Virtually all channels
Some in good jobs Unreceptive
Some lower incomes Tabloid press
Income Support
Well informed
Good diet
Inactive lifestyles
Problems with racism

Description - Public Sector Focus


Education Counter Cultural Mix are generally well educated. Over half will have stayed in education past the
age of 16, and the majority of these will have obtained a degree. Not many children of school age live in these
areas, but those that do are not fairing as well academically. Throughout school they are constantly behind the
norm at each of the Key Stages, and many are likely to leave school without a solid foundation of qualifications.
However, well above the national average proceed to university, highlighting that this is a typical neighbourhood
where the participation agenda may be having an effect. A high proportion of school age pupils do not speak
English at home, and many come from households where low incomes qualify them for free school meals.
Health The relatively high levels of education amongst the adults breeds an awareness of the needs of a
healthy lifestyle. Many eat healthily, and some may belong to the local gym. However, to balance this, overall they
are not especially active, have reasonably high alcohol consumption, and a significant number may smoke.
Therefore, although overall their health can be viewed as average when compared to the population as a whole,

Description - Public Sector Focus


there is some evidence of liver disease and respiratory problems. Mental illness is also relatively prevalent in these
areas.
Crime These are fairly insular households suffering many of the problems of inner city life. Fear of crime is
focussed more on personal attack and racism than on property-related offences. However, in practice all types of
crime are relatively common, but the perpetrators are more likely to use threats than violence. The victims tend to
accept that the police treat offences properly, but overall they have a low regard for them.
Finances These are very mixed areas financially. Almost 45% pay no income tax, but of those that do 15%
pay at the higher rate. Savings and investments are not commonplace. The poorer members of the community are
heavily reliant on the state for benefits such as Jobseeker’s Allowance and Income Support. The relatively small
proportion of elderly living in these areas is reflected in the low number qualifying for the state pension although
the proportion claiming Pension Credits reflects the national average, highlighting that many of the elderly in these
areas are poor. It is not surprising that non-payment of council tax is an issue for some.
Environmental Issues Counter Cultural Mix are mixed in terms of attitude towards the environment.
However, in line with most Urban Intelligence, these people are generally concerned. Many are prepared to
contribute financially, either through buying environmental friendly goods, or contributing to relevant charities.
Car ownership and annual mileage are low.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Description - Sociology and Environment


Summary Counter Cultural Mix comprises a mixture of young professionals in rented flats,
ethnic minorities sharing large old houses and poor tenants in council flats, that characterises
many of the less well off areas surrounding the centre of London.
Demography Counter Cultural Mix is a mix of young urban professionals, many with left
wing sympathies, people of Caribbean and Bangladeshi origin, recently arrived Hispanics and a
residual population of old people often living in small pockets of housing association or council
owned accommodation.
Counter Cultural Mix is found mostly in inner London neighbourhoods, which since 1945 have
been vacated by craft manual workers, many of whom have moved out to the new towns, but
which have not experienced the gentrification that has occurred in areas of New Urban
Colonists.
Most of the population live in flats rather than houses, which they rent rather than own. The
working population is polarised between those with good qualifications who work in local
public sector jobs or in the service industries of central London, and people in comparatively
less well paid jobs - bus drivers, nurses, cleaners, janitors and car park attendants - who
support the central London service economy.
This is mostly a young and mobile population of people in their twenties and early thirties who
either live on their own, enjoy transient partnerships or belong to the gay community. These

Description - Sociology and Environment


inner city locations are attractive because they allow people to live according to their own
preferred lifestyles, untroubled by any specific expectations of the local community. Despite
the run down nature of many of these neighbourhoods, the population is thoughtful and well
educated. Many of the better educated singles who live in these areas do so out of choice,
preferring the opportunity to live among diverse communities many of whose members share
their distaste for the more extreme manifestations of materialism associated with outer
suburbs. Some of them are directly involved in caring for people in poorer communities,
whether as social workers or teachers, others campaign and lobby for the disadvantaged
through political pressure groups. The ethnic minorities who live in these neighbourhoods are
ones who prefer the diversity of lifestyles of traditional inner city neighbourhoods to the more
aspirational atmosphere, with its focus on family living and material advancement, more
typical of successful areas of Settled Minorities. Few have children but those parents that do
live in these neighbourhoods often move out to suburban locations once their children reach
school age or are joined by younger siblings.
Environment Neighbourhoods of Counter Cultural Mix occur most frequently in inner areas
of North London, in particular in the boroughs of Islington, Camden and Brent. They contain
many flats above shops along the major Victorian arteries out of London, areas of large old
'rooming houses' close to commercial and industrial centres as well as smaller 'bijou' terraces,
originally built for artisans, that are now on the verges of gentrification. These
neighbourhoods often contain a scattering of commercial and public sector premises, petrol
stations, transportation yards and maintenance depots, delivery centres, pubs, hospitals and
fire stations, types of land use that are heavy generators of traffic, bustle and noise. Many of
the neighbourhoods have seen little investment, whether in housing or in public sector
provision, due to the declines in their population over the last 100 years, notwithstanding the
various inner city programmes that have been designed to alleviate their social problems.
Many of these areas are close to council houses and flats, which house high proportions of
disadvantaged people who contribute to environmental difficulties such as vandalism, graffiti
and physical violence. This results in the local shopkeepers having to secure their premises
with lockable shutters after opening hours. Such areas are well served by shops and cafes.
2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Description - Sociology and Environment (Continued)


The large ethnic minority population ensures a wide variety of fruit and vegetables, and
convenience stores and cheap cafes service the large numbers of singles who find it
unrewarding to cook for themselves in poorly equipped kitchens. Cramped conditions at home
make pubs popular centres for meeting others, and cinemas, clubs and bars are often close at
hand. For many residents close proximity to the variety of cultural opportunities offered by
central London is a major benefit of living in these neighbourhoods. Time Out as well as The
Guardian achieves high sales levels at the local newsagent and the Big Issue is sold at the
entrance to local tube stations.
Economy Neighbourhoods of Counter Cultural Mix have good and easy access to a wide
range of central London service jobs. However many of these jobs are in unskilled positions
that do not necessarily appeal to all local residents whilst better paid ones often require levels
of qualification and experience that may be beyond the reach of significant numbers of local
people. Some people do not want to work in jobs which bring them into contact with
customers whilst others don't relish the disciplines of jobs that don't allow them to display
creativity or individual initiative. As a result these neighbourhoods experience higher levels of
unemployment than would be expected from a population that is not particularly poorly
qualified.
Consumer Values Many people in Counter Cultural Mix have, for one reason or another,

Description - Sociology and Environment


rejected conventional consumerist values. This includes rejection of the political system,
rejection of standard family values and the rejection of the conventional materialist lifestyles
that most marketing communications promote. This rejection can result in apathy but more
often in active engagement in counter cultural activities, hence the success of The Big Issue.
Clearly not everyone is these neighbourhoods shares this orientation but it is does affect a
large enough minority to have a major influence on local business.
Consumption Patterns Counter Cultural Mix represents a poor market for most mass-
market consumer propositions but offers significant opportunities in the entertainment and
leisure sector, particularly for avant-garde films and radical artistic enterprises.
Change The size of Counter Cultural Mix is tending to reduce as young professionals seek to
gentrify ever less prestigious neighbourhoods and as members of minority communities move
out of their traditional melting pots into areas of Settled Minorities housing. In many areas,
the Caribbean and Bangladeshi communities are being replaced by refugees from Somalia, the
Middle East and the Balkans, just as in earlier times they themselves replaced the Irish who
originally settled in many of these communities.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Description - Culture and Consumer Psychology


The young people who make up Counter Cultural Mix see themselves as stylish, adventurous
and creative individuals who stand out in the crowd. They engage in consumption, partly as a
means of creating and sustaining this self-image. Image and identity are all important. They
are not yet 'identity achieved' in terms of their self image, their career, their financial position
or their homes, although many may see themselves buying a home and settling down in the
future.
They constantly scan the marketplace for new offerings and try to keep well informed about
new developments in fashion and consumption. In this way, they are 'market mavens'
informal consumption experts, whose friends, family and colleagues will often turn to for
advice on products and services. However, they are not necessarily the innovators who will
always want to be the first to buy new products and gadgets; rather they like to know exactly
what is on offer so that when they are ready to buy, they have the benefit of the knowledge
and information they have gleaned from many sources.
They absorb marketing information from a wide variety of sources; the Internet, TV

Description - Culture and Consumer Psychology


programmes and other media sources such as magazines, shopping and browsing, and
advertising. They are highly advertising literate and are receptive to advertising messages
wherever they occur, be it posters at the roadside, advertising in taxis or in the press, or on
TV. It is as if they are constantly 'tuned in' to the market and what's happening, and they
even enjoy chatting about the latest ads.
They also enjoy spending money and may not always think too carefully about spending,
especially when tempted by new offers or when using credit cards. They may well over-stretch
themselves to satisfy their hunger for life; whether that be funding a full and varied social life
in the trendy bars, cafes and pubs where they like to hang out with their friends or, perhaps
on a larger scale, funding foreign travel and holidays off the beaten track to exotic
destinations. Spending rather than saving seems to be the norm here. They are unlikely to
have savings and investments, although they may be starting to pay attention to financial
products with an eye to the longer term future.
For the time being, however, these trendy city dwellers are adventurous and extrovert
consumers with a taste for contemporary life.
Live for today and don't worry too much about tomorrow seems to hold true for these Counter
Cultural Mix households, although in the back of their minds there probably is a slight nagging
worry about job security and long term financial wellbeing after all, if they can't keep up their
levels of consumption, how can they live?

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (26.33%)
Marital Status Single (56.64%)
Household Composition Single, non pensioner (33.30%)
Length of Residency 1-2 years (22.95%)
Health Good diet
Fairly inactive lifestyles

Full details
in Section
Our Education
5 Adults Degree level
Children Few children, good education

Full details
in Section
Our Work Lives
6 Occupations Unemployed
Director, small company

Full details
in Section
Our Finances
7 Household Income Mixed, some under £7,499, others £50,000+
Benefits Mixed, Jobseeker’s Allowance, Income Support
Indebtedness Medium Medium
Full details
in Section
Where We Live
8 Type of Property Converted/shared house
Council Tax Bands Band C
Home Ownership Private rented
House Value £250k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Book hols on Internet
Leisure Interests Cinema/films
Theatre/arts
Media The Guardian
Characteristics

The Times

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Third World
Human rights
Crime Fear of racial attack
Environment Fairly concerned
Fear of Redundancy Fairly concerned

3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.51 Couples, no children 12.99
Female 51.49 Couples, dependent children 10.14
Couples, non-dep children 2.43
Age Lone parent 7.87
0-4 5.88 Single, non pensioner 207 33.30
5-14 9.15 Single, pensioner 12.37
15-24 13.66 All pensioners 2.51
25-34 26.33 Students in shared house 0.78
35-44 16.61 Student, living alone 10.09
45-54 10.10 Student, away from home 0.55
55-64 7.26
65-84 9.53 Number in Household
85+ 1.46 1 person 45.66
2 person 28.35
Age by Gender* 3 person 12.72
90+ 0.47 4 person 7.80
85-89 0.95 5 person 3.45
80-84 1.53 6 person 1.47
75-79 2.28 7+ person 0.57
65-74 5.62
60-64 3.43 Length of Residency
55-59 3.77 Less than 1 year 22.02
50-54 4.87 1 - 2 years 22.95
45-49 5.22 3 - 5 years 19.74
40-44 6.83 6 - 8 years 9.84
35-39 9.73 9+ years 25.27
30-34 12.38
25-29 13.94 Social Grade
20-24 9.26 A/B Upper Middle/Middle 26.64
16-19 3.75 C1 Lower Middle 33.54
0-15 15.97 C2 Skilled Working 8.73
Male Female D Working 13.81
E Lowest level of subsistence 17.27
Marital Status 0 50 100 150 200

Single 56.64
Who We Are

Co-habiting 13.78
Married 26.69
Divorced 7.35
Widowed 5.55

Children in Household
1 child 23.93
2+ children 21.43 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 219 9.06 Anaemias 202 N/a
Black 725 15.02 Diabetes mellitus N/a
Caribbean 682 6.95 Schizophrenia & other 334 N/a
Irish 288 3.91 Neurotic, behav. & other N/a
Mixed 354 4.24 CNS inflammatory diseases N/a
2+ ethnic groups 259 17.65 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 279 1.34 Pulmonary disease & other N/a
Christian 54.37 Cerebrovascular diseases N/a
Other 273 12.60 Acute upper resp. infections N/a
None or not stated 31.69 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 331 4.59 Other acute lower resp. inf. N/a
Africa 470 6.95 Lung diseases ext. agents N/a
Caribbean 640 2.94 Liver diseases N/a
Cyprus 465 0.62 Gall bladder/other disorders N/a
Eastern Europe 499 2.27 Kidney diseases N/a
Far East 331 2.30 Abortions 223 N/a
Jamaica 636 1.68 Labour & delivery problems N/a
Middle East/Central Asia 454 1.87 Delivery 252 N/a
South Asia 227 3.79 Care complications N/a
USA 255 0.72 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 201 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 414 N/a
Have free school meals 237 N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 226 N/a
English not used home 422 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport 332 N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 214 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 273 N/a Benefits
Income support N/a
Personal Income Job seekers allowance 245 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 277 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 285 N/a Private rented N/a
Converted flats 571 N/a Public rented 249 N/a
Coverted/shared house 729 N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 206 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room 568 N/a £30,001-£40,000 N/a
2 rooms 389 N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban 313 N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 281 N/a
Seaside retirement N/a £300,001-£400,000 341 N/a
Island flag N/a £400,001-£500,000 395 N/a
£500,001-£600,000 437 N/a
Geographic Examples
Where We Live

£600,001-£800,000 442 N/a


Glasgow City N/a £800,001-£1,000,000 439 N/a
Scottish Borders N/a £1,000,001-£1,250,000 496 N/a
Manchester N/a £1,250,001-£1,500,000 502 N/a
Solihull N/a £1,500,001-£1,750,000 505 N/a
Newham N/a £1,750,001-£2,000,000 533 N/a
Weymouth & Portland N/a £2,000,001+ 469 N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art 236 N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 219 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues 288 N/a
More than once a week N/a Family/friends 280 N/a
Once a fortnight N/a Free samples 271 N/a
Once a month N/a Internet 336 N/a
< £20 N/a Leaflets 262 N/a
£20 - £39 N/a Direct mail 312 N/a
£40 - £59 N/a Newspaper/magazines 270 N/a
£60 - £89 N/a Posters 311 N/a
£90+ N/a Radio adverts 307 N/a
Use loyalty card N/a Telephone advice lines 331 N/a
Telemarketing calls 311 N/a
Shops Visited TV adverts 278 N/a
Aldi N/a TV shopping channels 267 N/a
Alldays N/a Visiting shops 288 N/a
Asda N/a
Budgens 213 N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys 250 N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose 283 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 478 N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek 305 N/a
Product range N/a TIME 314 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times 283 N/a
The Guardian 430 N/a
The Independent 322 N/a
The Mirror N/a
The Observer 398 N/a
The People N/a
N/a
The Sun
The Times 218 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 256 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights 291 N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime 214 N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone 159 N/a
Computing 162 N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books 171 N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books 153 N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* 206 N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington

Type E28 Counter Cultural Mix 1.45%


Young, mobile population in a mix of jobs either in the service economy
or in professional employment, in run-down urban areas.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 13/61 Rank 33/61


Value 34.468 Value 15.541

Low High Low High

Income Barriers to Housing and Services

Rank 12/61 Rank 6/61


Value 0.229 Value 37.032

Low High Low High

Employment Health and Disability

Rank 17/61 Rank 16/61


Value 0.134 Value 0.502

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 4/61 Rank 7/61


Value 44.395 Value 0.809

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Overview
Key Features
20 something singles
Pressured jobs
High flyers
High salaries
Money measure of success
London
Smart studio flats
Gym membership
Good diet and health
Regional Houses

Sheffield, S3

Rankings Top Councils


Age Rank (8/61) Wandsworth (25.94%)
Wealth Rank (23/61) Hammersmith and Fulham (24.14%)
Good Health (9/61) City of London (23.87%)
Wimbledon, SW19 Fear of Burglary (54/61) Tower Hamlets (18.25%)
Degree (2/61) Lambeth (16.24%)
Public Renting (31/61) Westminster (15.12%)
Higher Tax (6/61) Camden (14.09%)
Environment (6/61) Brighton and Hove (13.19%)
Internet (7/61) Kingston upon Thames (11.04%)

Constituencies Regional Distribution


Bristol, BS8
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

City Adventurers contains twenty-something singles who command extremely high salaries working in high
pressure jobs in central London. Most spend very small amounts of time in their smart, studio flats that are
located in the inner suburbs.

Key Features Communication


20 something singles Receptive
Pressured jobs Internet
High flyers Telephone advice lines
High salaries Posters
Money measure of success Radio
London TV
Smart studio flats Broadsheet newspapers
Gym membership Unreceptive
Good diet and health Tabloid press

Description - Public Sector Focus


Education These people are very well educated, with over one half having a degree, and just 14% leaving
school without at least a solid base of qualifications. City Adventurers are unlikely to need further education to
improve their qualifications, but may be interested in attending more leisure based courses. There are few children
living in these areas. Those that do are generally the offspring of the poorer people who live cheek by jowl with
the dominant wealthy people. Educational attainment for these children is quite mixed, but generally is only
marginally above the national average. More than might be expected, given school performance, go on to
university. A high proportion of these children qualify for free school meals, and many speak languages other than
English in the home.
Health These areas, where the majority are young high-flying singles, are generally very healthy. Many people
eat a good diet, and although the pressure of work means little leisure time, they are quite likely to take exercise
at a gym close to the office. Typically they are also likely to take active holidays, particularly skiing. When they are

Description - Public Sector Focus


ill, many are covered through private medical insurance. However, these areas also show high proportions of
heavy smoking and drinking, which may place some burden on the NHS in years to come.
Crime These areas are not considered bad places to live, and there is a perception that crime rates are
reducing. However, there is little social capital, as people are so often out that they may not even know their
neighbours, let alone consider helping them out. Crime levels, particularly violent crime, are high, but are more
likely to happen away from the home. These people are more likely to be mugged for their expensive mobile
phones and laptop computers than they are to have their relatively secure apartment burgled. City Adventurers
rate the police very highly.
Finances Only just over one quarter of the population pay no income tax, and of those that do almost one
quarter pay at the higher rate. These people are more likely than the average to have savings and investments,
although a large amount of the disposable income is often spent on hedonistic pleasures. The poorer members of
society in these areas are often unemployed, and hence claiming Jobseeker’s Allowance.
Environmental Issues City Adventurers care for the environment, and are willing to spend money to
help. Although many do own a car, often a prestige luxury model, it is typically used for leisure only, with public
transport being used to get to work.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Description - Sociology and Environment


Summary City Adventurers contains twenty-something singles who command extremely
high salaries working in high pressure jobs in central London. Most spend very small amounts
of time in their smart, studio flats that are located in the inner suburbs.
Demography Since the time of Dick Whittington, London has been a magnet for young
people wanting to earn high salaries at an early age. These are today's City Adventurers, who
can be found in inner city locations such as Battersea, Tooting and Hammersmith, where they
rent very small apartments, often in large old houses, which they often share with live in
partners or casual friends.
Many of the people are, like Dick Whittington, white 'immigrants' who have arrived from
distant regions of the country via university. Many are in their mid twenties and at a stage in
their careers where their salaries are beginning to rise rapidly. For many City Adventurers
their work is their world. They work long and irregular hours and much of the time they are
not working, they are acquiring intelligence that will prove useful in the development of their
careers. Though many have partners, many relationships are perhaps somewhat ornamental
rather than long term and it can often be only much later in life that they will move into the
stage of marriage and families. Likewise, whilst many have incomes that would allow them to
purchase a house or flat, even in London, many are too busy working to want the
responsibility of maintaining a home let alone a garden. Consequently, many live in quite

Description - Sociology and Environment


small flats with only one or two bedrooms that are more likely to be rented than owned. In
this type of neighbourhood there are few children and few old people. However side by side
with these successful singles there is a significant minority of poor people, many in housing
association accommodation, which results in these neighbourhoods having well above average
proportions of children living in overcrowded conditions, in households without a car or in
households with no adults in employment. These parallel worlds seldom intersect as the more
affluent singles spend much of their leisure time in restaurants and clubs in central London or
enjoying breaks with parents in the country or with parties on young people on short break
holidays.
Environment Neighbourhoods of City Adventurers are a peculiarly London phenomenon
and concentrate to the South and West of London in 'overflow' areas from unaffordable
Kensington and Chelsea. These formerly unpretentious suburbs have too many children in
need to be attractive to New Urban Colonists, who demand good schools for their offspring,
but high prices and small units of accommodation have put off minority ethnic groups who
often live nearby, some in council flats.
Many of these City Adventurers neighbourhoods are within that belt of London that was
originally built in the form of three storey houses or, as in the case of Battersea, really small
terraced houses unsuitable for family occupation. Some of the older blocks that characterise
these neighbourhoods are held on leaseholds, whose freehold the residents nowadays often
own in common, whilst the large amounts of land previously used for commercial purposes
have made possible the development of expensive modern and well equipped apartment
blocks. Within these high density neighbourhoods there is good access to convenience shops,
many of which stay open until late at night whilst night buses and tubes are also more
convenient than suburban trains for people returning from a night out in the West End in the
early hours of the morning. Noise and congestion are drawbacks to living in these areas
however the large amounts of small but good quality accommodation available on short leases
and the excitement of living in a 24 hour a day city are sufficient compensation.

2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Description - Sociology and Environment (Continued)


Economy Many City Adventurers neighbourhoods not only have good access to the
bountiful well paid jobs in the City and West End but also benefit from their proximity to major
local employment opportunities in the offices of large multi-national businesses. Partly as a
result of better proximity to Heathrow, these locations of well paid inner city jobs are
significantly more numerous in the South West of London, where these neighbourhoods are
mostly concentrated, than in its Northern and Eastern suburbs.
Consumer Values For City Adventurers money is an important measure of success and,
notwithstanding the importance of their careers to many of the young professionals, the
conspicuous consumption is a key feature of many lives.
These are people for whom exciting, out of the ordinary experiences are perhaps more
important than the accumulation of material possessions, for which there is limited space in
their small apartments.
The brands they purchase tend to be at the premium end of the market. Some compensate
for the rigours of their working lives with a hedonistic leisure lifestyle that may result in
alcohol or illegal drug abuse. Too busy to be able to take advantage of London's rich artistic
life they prefer modern, minimalist chrome and glass to heavy traditional styles. They are avid
readers of magazines and compare notes on brand features and benefits with friends.
Consumption Patterns City Adventurers represents an excellent market for top of the

Description - Sociology and Environment


range consumer products which are compact enough for small studio apartments, particularly
those that boast innovatory technologies. A high proportion of expenditure is assigned to
eating out, sports and leisure, magazines and short leisure breaks. Small but high
specification cars sell well in these areas.
Change The fortunes of City Adventurers are closely bound up with the economic success of
London as a global city. Since 2001 many of these areas have suffered from cutbacks in the
City and in leading consulting organisations, and property prices have drifted lower. In the
longer term this Type is likely to expand into neighbouring areas currently occupied by older
generations of ethnic minority groups.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Description - Culture and Consumer Psychology


These are young, fashionable people who see themselves as adventurous and entrepreneurial.
Many are young high-flyers who choose to live in London for the best paid graduate career
opportunities. Although high earners, many may still be burdened by student debt and there
is a sense that they have yet to find their financial feet. Prone to over-spending, especially
when using credit cards, they are nonetheless confident consumers with a keen eye for
fashion and trends, in the cosmopolitan urban environment which they inhabit. They are likely
to have little by way of investments or savings, but they are starting to look with interest at
advertisements and information about financial services and products with an eye to the
future. They have an optimistic view of their long term prospects, and can probably see ahead
to a time when their investment in their career pays off and they can reap the rewards of their
labours.
Still in the process of developing their identity, they have a strong sense of individuality and
would like to stand out in the crowd. However, it is likely that much of their personal taste and
consumption habits, even their identity and self-image may arise directly from their career

Description - Culture and Consumer Psychology


choices, usually made as fresh young graduates at a relatively early age. For example, some
may have company cars and company private medical insurance, which are likely to influence
their long term preferences in the future.
Working hard to establish themselves in their chosen careers leaves precious little time for
leisure pursuits, apart from socialising after work. Indeed, drinks and meals after work seem
to be the mainstay of this busy lifestyle. An interest in theatre, the Arts and classical music
does not necessarily mean that they have the time to enjoy these interests, although they are
regular cinema goers. They manage to keep up to date by reading the quality papers,
probably while commuting to and from their offices. Factor in the time spent on holidays and
travel, and it comes as little surprise to find that these consumers go for convenience in their
day-to-day lives, shopping at their local convenience store, eating frozen and ready meals,
and takeaways and using the Internet (probably with broadband) for banking and other
transactions.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (38.87%)
Marital Status Single (56.72%)
Household Composition Single, non pensioner (39.39%)
Length of Residency Less than 1 year (34.57%)
Health Good diet and health
Gym membership

Full details
in Section
Our Education
5 Adults Degree level
Children Few children, slightly above average

Full details
in Section
Our Work Lives
6 Occupations High professional
Private sector

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, Jobseeker’s Allowance
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band D
Home Ownership Private rented
House Value £248k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to a car
Travel & holidays 6+ business flights in last year
Leisure Interests Cinema/films
Theatre/arts
Media Personal organiser/palm-top
Characteristics

The Observer

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Animal welfare
Third World
Crime Taking property/attempted taking of property
Environment Very concerned
Fear of Redundancy Not very concerned

3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 51.14 Couples, no children 21.48
Female 48.86 Couples, dependent children 6.51
Couples, non-dep children 1.25
Age Lone parent 3.02
0-4 3.70 Single, non pensioner 245 39.39
5-14 4.08 Single, pensioner 8.34
15-24 15.46 All pensioners 1.84
25-34 267 38.87 Students in shared house 310 1.33
35-44 15.78 Student, living alone 9.34
45-54 8.61 Student, away from home 0.57
55-64 5.58
65-84 6.70 Number in Household
85+ 1.20 1 person 47.73
2 person 35.11
Age by Gender* 3 person 10.01
90+ 0.43 4 person 4.77
85-89 0.78 5 person 1.70
80-84 1.17 6 person 0.51
75-79 1.62 7+ person 0.22
65-74 3.78
60-64 2.39 Length of Residency
55-59 3.14 Less than 1 year 261 34.57
50-54 4.19 1 - 2 years 27.53
45-49 4.37 3 - 5 years 16.82
40-44 6.00 6 - 8 years 6.61
35-39 9.73 9+ years 14.25
30-34 16.20
25-29 22.67 Social Grade
20-24 13.10 A/B Upper Middle/Middle 40.81
16-19 2.20 C1 Lower Middle 36.54
0-15 8.24 C2 Skilled Working 6.09
Male Female D Working 8.19
E Lowest level of subsistence 8.37
Marital Status 0 50 100 150 200

Single 56.72
Who We Are

Co-habiting 202 20.16


Married 23.34
Divorced 5.66
Widowed 3.46

Children in Household
1 child 15.43
2+ children 10.41 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 6.89 Anaemias N/a
Black 236 4.89 Diabetes mellitus N/a
Caribbean 216 2.20 Schizophrenia & other N/a
Irish 228 3.09 Neurotic, behav. & other N/a
Mixed 214 2.57 CNS inflammatory diseases N/a
2+ ethnic groups 227 15.45 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 312 1.50 Pulmonary disease & other N/a
Christian 53.62 Cerebrovascular diseases N/a
Other 7.83 Acute upper resp. infections N/a
None or not stated 37.05 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 410 5.69 Other acute lower resp. inf. N/a
Africa 312 4.61 Lung diseases ext. agents N/a
Caribbean 211 0.97 Liver diseases N/a
Cyprus 0.26 Gall bladder/other disorders N/a
Eastern Europe 346 1.57 Kidney diseases N/a
Far East 405 2.81 Abortions N/a
Jamaica 0.51 Labour & delivery problems N/a
Middle East/Central Asia 322 1.32 Delivery N/a
South Asia 2.44 Care complications N/a
USA 444 1.26 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker 204 N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 284 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 389 N/a
Have free school meals N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 375 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company 220 N/a
Males over 49 hours N/a High manager 230 N/a
Self employed, staff N/a High professional 328 N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector 229 N/a Public transport 291 N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 426 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 252 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 203 N/a Working family tax credit N/a
£40,000+ 417 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 343 N/a 1 CCJs N/a
Phone bank 261 N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical 264 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 319 N/a Private rented N/a
Converted flats 332 N/a Public rented 406 N/a
Coverted/shared house 703 N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home 201 N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 230 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room 534 N/a £30,001-£40,000 N/a
2 rooms 371 N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban 255 N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 268 N/a
Seaside retirement N/a £300,001-£400,000 346 N/a
Island flag N/a £400,001-£500,000 409 N/a
£500,001-£600,000 481 N/a
Geographic Examples
Where We Live

£600,001-£800,000 491 N/a


Glasgow City 285 N/a £800,001-£1,000,000 482 N/a
Scottish Borders N/a £1,000,001-£1,250,000 583 N/a
Manchester 296 N/a £1,250,001-£1,500,000 481 N/a
Solihull N/a £1,500,001-£1,750,000 528 N/a
Newham N/a £1,750,001-£2,000,000 391 N/a
Weymouth & Portland N/a £2,000,001+ 398 N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art 278 N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 294 N/a History N/a
Plan 3+ hols next year 256 N/a Home computing N/a
Coach tour N/a Internet 210 N/a
Cruise N/a Military interests N/a
Outdoor activity 278 N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 481 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 341 N/a
Study open university N/a
Theatre/arts 215 N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet 309 N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters 213 N/a
£90+ N/a Radio adverts 202 N/a
Use loyalty card N/a Telephone advice lines 231 N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries 250 N/a
Farmfoods N/a Internet shopping, 4 times 335 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys 237 N/a Personal organiser/palm-top 321 N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access 208 N/a
VG/Londis N/a Email at home N/a
Waitrose 390 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping 267 N/a The Economist 485 N/a
Low priced petrol N/a Money/current/legal 287 N/a
Parking facilities N/a National Geographic 238 N/a
Prices N/a New Statesman 347 N/a
Product quality N/a Newsweek 523 N/a
Product range N/a TIME 367 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times 398 N/a
The Guardian 551 N/a
The Independent 342 N/a
The Mirror N/a
The Observer 443 N/a
The People N/a
N/a
The Sun
The Times 281 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 362 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief 207 N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment 281 N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights 373 N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health 209 N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World 233 N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime 232 N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 305 N/a Gave to charity last year N/a
Stealing/attempt stealing 211 N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone 160 N/a
Computing N/a Taking time out N/a
Reading (unspecified) 160 N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books 189 N/a Computing N/a
Watching TV N/a Reading (unspecified) 164 N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video 154 N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* 200 N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social 152 N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth

Type E29 City Adventurers 1.47%


High-salaried, twenty-something singles in smart flats in
inner urban areas.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 22/61 Rank 44/61


Value 23.686 Value 10.831

Low High Low High

Income Barriers to Housing and Services

Rank 26/61 Rank 9/61


Value 0.131 Value 33.265

Low High Low High

Employment Health and Disability

Rank 33/61 Rank 27/61


Value 0.084 Value 0.058

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 7/61 Rank 18/61


Value 41.844 Value 0.506

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Overview
Key Features
Young professionals
Singles and couples
Well paid jobs
Financial services / PR
City living
Gym membership
Good health and diet
Care for environment
International travel

Regional Houses

Windsor, SL4

Rankings Top Councils


Age Rank (18/61) Richmond upon Thames (26.84%)
Wealth Rank (13/61) Wandsworth (22.16%)
Good Health (10/61) Merton (18.06%)
Fulham, SW6 Fear of Burglary (45/61) Ealing (17.98%)
Degree (4/61) Kingston upon Thames (16.46%)
Public Renting (36/61) Hammersmith and Fulham (13.01%)
Higher Tax (2/61) St. Albans (12.52%)
Environment (3/61) Barnet (11.25%)
Internet (11/61) Hounslow (9.65%)

Constituencies Regional Distribution


Dulwich, SE22
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

New Urban Colonists contains areas, mostly in London, which have been gentrified since the 1960s by a new
generation of young professionals quite content to trade access to the city for a higher density of population.

Key Features Communication


Young professionals Receptive
Singles and couples Internet
Well paid jobs Telephone advice lines
Financial services / PR Posters
City living Radio
Gym membership Shops
Good health and diet Magazines
Care for environment Unreceptive
International travel Tabloid press

Description - Public Sector Focus


Education New Urban Colonists are generally well educated, with almost one half having degrees, and three
quarters having at least achieved 5 or more Grades A to C at `O’ Level. Their children also do well throughout
their schooling, with many going on to university. Most are unlikely to qualify for free school meals. A significant
proportion come from homes with refugee status, and may not speak English in the home.
Health These people eat a very healthy diet, and enjoy a variety of active leisure time activities. They are
regular but not especially heavy drinkers. The proportion smoking is slightly below the national average. A
significant proportion will have medical insurance, either through their employer or taken out privately. It is
therefore not surprising that New Urban Colonists are generally healthy, and place relatively little pressure on the
NHS.
Crime These areas are generally considered to be pleasant places in which to live. Neighbours don’t go out of
their way to help each other, but households don’t live in total isolation. Fear of crime is at levels below the

Description - Public Sector Focus


national average, and in general incidence of crime is also relatively low. Crimes tend to be related to property,
and in particular to cars, and are quite unlikely to involve violence. These people are generally satisfied with the
police, particularly with the way in which they handle particular incidents.
Finances Of those in work, many will be paying income tax at the higher rate. The relative level of affluence
means that many will have savings and investments, together with some significant shareholdings. There is
therefore little reliance on the state for financial assistance. Most are likely to pay bills such as the council tax on
time.
Environmental Issues These people show strong concern for the environment, and are more than twice
as likely to give to financial charities as the population as a whole. Whilst many will own cars, often larger luxury
models, annual mileage is relatively low. It is their homes, which are generally old, that are less environmentally
friendly.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Description - Sociology and Environment


Summary New Urban Colonists contains areas, mostly in London, which have been
gentrified since the 1960s by a new generation of young professionals quite content to trade
access to the city for a higher density of population.
Demography Until the 1960s it seemed that each new generation of the middle classes
would create a new set of suburbs on the urban periphery, relegating previously middle class
areas to a gradual erosion of its status and to an ageing population. At some point around
1960, a reversal of this trend began, at least in London. A new generation of young graduates
in the arts and humanities, working in the creative industries, found the variety and
conviviality of older high density suburbs more stimulating than the quietness and uniformity
of outer suburbia. The process of urban re-colonisation began.
New Urban Colonists maps the neighbourhoods that have been transformed in this way.
Here very well qualified young professionals travel to central London by public transport to
work in well paid jobs in financial services, consultancy, marketing, public relations and the
media. Some return in the evening to small flats in big old houses that they rent whilst older
workers return to tastefully restored spacious terraced houses that have been refurbished to
provide comfortable family accommodation. Property prices are very high in these areas,
making them unattractive to minorities wanting to move out from traditional inner city
locations, and rents are beyond the means of students and new graduates. Such areas,

Description - Sociology and Environment


originally attractive because they were at some distance from noxious industry and the bustle
of the docks, are now occupied by knowledge workers rather than industrial managers. What
few factories there originally were in these areas closed long ago.
A particular feature of New Urban Colonists is the large number of well qualified women, often
working in cultural industries and determined to pursue their careers and delay having
children as late as possible. When children do arrive, many continue to work with the
assistance of nannies and au pairs or the help of expensive child care facilities.
Environment New Urban Colonists are most common in London's late Victorian and
Edwardian middle class suburbs, such as Wimbledon, Richmond and Ealing. Such
neighbourhoods contain a range of housing styles, from humble artisan cottages now
subjected to thorough restoration, through larger terraced houses to big old houses divided
into small rented flats. The houses of that time, though often dark, were built with large
rooms and high ceilings, often in eclectic architectural styles employing gothic motifs and
fussy external decoration. Today interior walls have been knocked down to create more
spacious 'through rooms' suitable for entertaining as well as for family living and much money
has been spent on the redesign of kitchens and bathrooms in which residents spend a
disproportionate amount of their time. Most houses are set back from the road behind railings
or small but well stocked front gardens, and controlled parking zones are necessary to deter
parking by commuters from outside the area. These are certainly leafy suburbs, spring being
announced by the flowering of camellias, magnolias and forsythia bushes. A common feature
of most of these neighbourhoods is not just the leafy maturity of the immediate streetscape
but proximity to a rich variety of public open spaces. High residential densities result in easy
access to buses and tubes and to levels of car ownership and usage which are far lower than
in more distant suburbs. Compared with more recent suburbs there is also a much larger
choice of local shops, many of them selling fresh vegetables and managed by members of
nearby ethnic communities. A particular feature of these areas is the large number of
restaurants and cafes offering cuisines from around the world and the large number of small
entrepreneurs who have set up businesses offering services for the restoration of 'original
features'.
2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Description - Sociology and Environment (Continued)


Compared with their counterparts in more distant suburbs, residents undertake more frequent
but smaller shopping trips, which more often involve visits to a large number of different
locations than to a single purpose built shopping complex.
Economy New Urban Colonists is found mostly in London with easy access, particularly via
the District Line, to city centre jobs. Located more often to the west than the east of the city,
people are more likely to work in the West End and, to a lesser extent, in the City than in
Docklands. Access to Heathrow is important for the significant number of the population who
work in jobs that require regular international travel.
Consumer Values New Urban Colonists contains people who demand much of life but
who often have less time than they would like to fit in all the things that they would like to do.
They are very open to new fashions both in taste and in thinking, and are alert to issues that
affect others as well as themselves and to international as well as national trends. These are
avid consumers of information, whether from books, the Internet or magazines and rely on
newspapers, and in particular features and supplements, rather than television to learn about
new products. Highly sensitive to the nuances of style and taste, they have little interest in
mass-market brands that do not deliver high levels of personalisation.
Consumption Patterns New Urban Colonists spends a relatively high proportion of their
income on housing and a relatively low proportion on motoring. Indeed for many the equity in

Description - Sociology and Environment


their homes is a more important long term investment than their holdings in stocks and
shares. These people are particularly interested in what they eat, not just at restaurants but
also at home, and are keen to take advantage of any local food stores offering exotic, organic
or home made foods. They frequently fly to foreign holiday destinations as well as on business
trips. Older residents may own properties in rural France. Keeping fit is of greater interest
than spectator sports or participation in team sports, and tennis clubs and gyms play a more
socially important role than the golf course.
Change The needs of New Urban Colonists will continue to grow in future years.
Competition for a limited housing stock in these neighbourhoods, will drive up prices to the
point where newcomers increasingly look to surrounding areas for better value for money and
better long term prospects for capital appreciation, thereby competing with Settled Minorities
by whom many of them are currently being colonised.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Description - Culture and Consumer Psychology


New Urban Colonists consists largely of singles and couples without children. They enjoy
cosmopolitan lifestyles and are high achievers, either at the top, or on the way to the top of
their chosen careers. High earners who like to live well, these are ambitious people who are
inclined to be dissatisfied with life as it is. They are motivated to improve their situation for
the future, maybe through greater investment in financial products designed to provide
financial security, and possibly through lucrative career moves. Indeed, these are the people
who may well be 'headhunted' for their next positions. Women, in particular, are very highly
represented in the higher managerial and professional occupations.
Educated and intellectual, these are discerning consumers who may consider themselves to be
risk takers who enjoy challenge and novelty. However, in practice, careful planning is likely to
outweigh spontaneity or impulsiveness. Careful consideration is likely to be given to important
issues around consumption, such as recycling, environmental concerns and ethical business.
They are more likely to make lifestyle statements through choosing vegetarian diets and
organic food, for example, than through choosing 'status' brands and public goods for

Description - Culture and Consumer Psychology


ostentatious display. That is not to say, however, that they do not engage heavily in
consumption as part of their lifestyle indeed, as would be expected, these consumers enjoy
the cosmopolitan good life; the present day version of café society is represented here with
eating out, the Arts, cinema, travel, history, classical music and fine wine featuring
prominently.
Neighbourhood ambience and style is more important than neighbourhood or community
roots, and these consumers are likely to feel equally at home in any major city which offers a
locale which broadly equates with the style and atmosphere of their current surroundings
indeed they would most probably welcome the Euro and may even increasingly see
themselves as European citizens.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (24.98%)
Marital Status Single (41.13%)
Household Composition Single, non pensioner (24.99%)
Length of Residency 1-2 years (22.61%)
Health Good diet, active lifestyles
Drink alcohol daily

Full details
in Section
Our Education
5 Adults Degree level
Children Few children, above average

Full details
in Section
Our Work Lives
6 Occupations Director, small company
Private sector

Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Terraced houses
Council Tax Bands Bands E-G
Home Ownership Own with mortgage
House Value £247k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Plan 3+ hols next year
Leisure Interests Cinema/films
Theatre/arts
Media Broadband access
Characteristics

The Observer

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Third World
Environment
Crime Damage to property and motor crime
Environment Very concerned
Fear of Redundancy Fairly concerned

3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.80 Couples, no children 20.30
Female 51.20 Couples, dependent children 17.39
Couples, non-dep children 3.49
Age Lone parent 4.15
0-4 6.67 Single, non pensioner 24.99
5-14 8.93 Single, pensioner 10.61
15-24 10.79 All pensioners 4.21
25-34 24.98 Students in shared house 0.55
35-44 18.01 Student, living alone 6.93
45-54 11.94 Student, away from home 1.11
55-64 7.79
65-84 9.34 Number in Household
85+ 1.54 1 person 35.60
2 person 33.61
Age by Gender* 3 person 14.31
90+ 0.50 4 person 11.16
85-89 1.02 5 person 3.89
80-84 1.55 6 person 1.09
75-79 2.18 7+ person 0.34
65-74 5.51
60-64 3.43 Length of Residency
55-59 4.35 Less than 1 year 19.67
50-54 5.94 1 - 2 years 22.61
45-49 6.02 3 - 5 years 17.82
40-44 7.48 6 - 8 years 10.08
35-39 10.52 9+ years 29.46
30-34 12.63
25-29 12.26 Social Grade
20-24 7.05 A/B Upper Middle/Middle 40.60
16-19 3.08 C1 Lower Middle 35.39
0-15 16.48 C2 Skilled Working 7.16
Male Female D Working 7.99
E Lowest level of subsistence 8.86
Marital Status 0 50 100 150 200

Single 41.13
Who We Are

Co-habiting 15.27
Married 39.96
Divorced 5.71
Widowed 5.09

Children in Household
1 child 19.36
2+ children 21.43 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 6.25 Anaemias N/a
Black 3.93 Diabetes mellitus N/a
Caribbean 209 2.13 Schizophrenia & other N/a
Irish 210 2.84 Neurotic, behav. & other N/a
Mixed 202 2.43 CNS inflammatory diseases N/a
2+ ethnic groups 229 15.63 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 319 1.53 Pulmonary disease & other N/a
Christian 60.41 Cerebrovascular diseases N/a
Other 6.83 Acute upper resp. infections N/a
None or not stated 31.22 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 256 3.55 Other acute lower resp. inf. N/a
Africa 246 3.63 Lung diseases ext. agents N/a
Caribbean 216 0.99 Liver diseases N/a
Cyprus 290 0.39 Gall bladder/other disorders N/a
Eastern Europe 261 1.19 Kidney diseases N/a
Far East 248 1.72 Abortions N/a
Jamaica 209 0.55 Labour & delivery problems N/a
Middle East/Central Asia 270 1.11 Delivery N/a
South Asia 2.40 Care complications N/a
USA 270 0.77 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 244 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 201 N/a
Have free school meals N/a
Keystage 1 Refugee status 354 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status 223 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 203 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 231 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
239 N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company 239 N/a
Males over 49 hours N/a High manager 238 N/a
Self employed, staff N/a High professional 274 N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport 234 N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 538 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ 367 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 397 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 242 N/a 1 CCJs N/a
Phone bank 202 N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical 226 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats 289 N/a Public rented 218 N/a
Coverted/shared house 422 N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E 271 N/a
Age of Property Band F 306 N/a
Built Pre 1920 270 N/a Band G 224 N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 283 N/a
Seaside retirement N/a £300,001-£400,000 367 N/a
Island flag N/a £400,001-£500,000 427 N/a
£500,001-£600,000 456 N/a
Geographic Examples
Where We Live

£600,001-£800,000 444 N/a


Glasgow City N/a £800,001-£1,000,000 392 N/a
Scottish Borders N/a £1,000,001-£1,250,000 411 N/a
Manchester N/a £1,250,001-£1,500,000 347 N/a
Solihull N/a £1,500,001-£1,750,000 249 N/a
Newham N/a £1,750,001-£2,000,000 214 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art 237 N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company 232 N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 262 N/a History N/a
Plan 3+ hols next year 276 N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity 231 N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 383 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 324 N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet 266 N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines 204 N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens 220 N/a Shopping Channels
Cooperative N/a Internet, main groceries 253 N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times 254 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys 212 N/a Personal organiser/palm-top 208 N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access 266 N/a
VG/Londis N/a Email at home N/a
Waitrose 517 N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player 276 N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping 285 N/a The Economist 433 N/a
Low priced petrol N/a Money/current/legal 439 N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman 531 N/a
Product quality N/a Newsweek 577 N/a
Product range N/a TIME 365 N/a
Service/pleasant store N/a TV/film/entertainment 238 N/a
Store loyalty card N/a Which? 204 N/a
N/a 201 N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times 339 N/a
The Guardian 408 N/a
The Independent 405 N/a
The Mirror N/a
The Observer 409 N/a
The People N/a
N/a
The Sun
The Times 279 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 223 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment 246 N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights 289 N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World 222 N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year 217 N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) 154 N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) 198 N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video 163 N/a
activities 50 75 100 125 150 Listening to radio 156 N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames

Type E30 New Urban Colonists 1.40%


Younger, high-achieving professionals, enjoying a cosmopolitan lifestyle
in a gentrified urban environment.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 40/61 Rank 55/61


Value 15.323 Value 6.395

Low High Low High

Income Barriers to Housing and Services

Rank 36/61 Rank 18/61


Value 0.094 Value 25.214

Low High Low High

Employment Health and Disability

Rank 47/61 Rank 43/61


Value 0.064 Value -0.476

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 17/61 Rank 25/61


Value 30.193 Value 0.192

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Overview
Key Features
Young professionals
Singles and couples
Well educated
Public sector jobs
Jobseeker’s Allowance
Good diet, active lifestyle
Socially aware
Individual
Eco-friendly products

Regional Houses

Brighton, BN2

Rankings Top Councils


Age Rank (13/61) Norwich (15.97%)
Wealth Rank (31/61) Cambridge (14.81%)
Good Health (22/61) Oxford (14.52%)
Hull, HU5 Fear of Burglary (29/61) Reading (11.79%)
Degree (7/61) Portsmouth (10.39%)
Public Renting (38/61) York (10.37%)
Higher Tax (38/61) Bristol, City of (9.77%)
Environment (19/61) Brighton and Hove (9.09%)
Internet (28/61) Cheltenham (7.26%)

Constituencies Regional Distribution


Birmingham, B13
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Caring Professionals contains large numbers of young professionals, many working in the public sector, who live in
socially mixed, inner areas of historic regional centres.

Key Features Communication


Young professionals Receptive
Singles and couples Internet
Well educated Telephone advice lines
Public sector jobs Heavyweight magazines
Jobseeker’s Allowance Broadsheet newspapers
Good diet, active lifestyle Unreceptive
Socially aware TV
Individual
Eco-friendly products

Description - Public Sector Focus


Education Caring Professionals are well educated. Compared to the average, they are almost twice as likely to
have a degree or `A’ levels. If they choose to take advantage of further education opportunities it is more likely for
leisure reasons, perhaps to learn a foreign language for holiday, rather than to improve academic qualifications.
There are not so many children in these neighbourhoods, and those there are tend to only do marginally better
than the average throughout their schooling, and indeed go on to university.
Health These people eat reasonably healthily, and certainly tend to avoid those foods considered to be
particularly unhealthy. They are unlikely to be smokers, but a significant minority is likely to drink heavily, to the
extent that hospital admissions due to alcohol or drug abuse is proportionately higher than across the country as a
whole. Apart from this, Caring Professionals are generally physically healthy, although there is a disproportionate
amount of mental health conditions.
Crime These neighbourhoods contain a mix of types of housing and people. Most people are neutral about

Description - Public Sector Focus


whether they are good places in which to live. Fear of crime is below average, although actual incidence of all
types of crime is significantly above average. As is typical for many people living in central areas of towns and
cities most crime is likely to happen in or near their homes, and is often drink related.
Finances These are not areas of high earners. Many do not pay tax, and those that do are normally only
paying at the basic rate. There is, as a result, only limited savings and investments in standard products. However,
this moderate level of income is sufficient to support most of these Caring Professionals so, with the exception of
the unemployed claiming Jobseeker’s Allowance, take-up of state assistance is below average. Some people in
these areas find themselves financially stretched, so council tax non-payment can become an issue.
Environmental Issues Caring Professionals are caring people when it comes to the environment. They
are more likely than any of the other Mosaic Types in Urban Intelligence to be prepared to pay more for
environmentally friendly products, despite not being particularly affluent. Many households will have a car,
typically small and of low or medium specification, but few will have more than the one. Annual mileage is
generally low.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Description - Sociology and Environment


Summary Caring Professionals contains large numbers of young professionals, many
working in the public sector, who live in socially mixed, inner areas of historic regional centres.
Demography Caring Professionals contains a relatively young population, mostly of people
in their twenties and thirties, who may have bought small but attractive terraces in the older
areas of historic towns and cities. These neighbourhoods are less common in larger provincial
cities which experienced rapid transformations during the late nineteenth century
Neighbourhoods of Caring Professionals contain a mix of older graduate students and young
professionals working in public sector industries such as education, health and government.
The population is evenly divided between those that are married or co-habiting and those who
are single professionals. Many couples will delay having children until their careers are well
established and, once they do start a family, are likely to move out of these areas to more
spacious suburbs once their children reach primary school age. In these convivial older
terraces, close as they are to city centre jobs and shops, relatively few people need cars to get
to work or to the shops. Many of these cities in which these neighbourhoods are located are of
a size suitable for the use of bicycles to get to work. Although most workers are well qualified,
many are in public sector careers which don't offer particularly good earnings, especially to
younger professionals on lower grades resulting in low levels of car ownership. These
neighbourhoods have smaller minority ethnic populations than the University Challenge

Description - Sociology and Environment


communities that are found in larger provincial cities.
Environment Neighbourhoods of Caring Professionals are particularly common where
there is a fine architectural heritage, long predating the nineteenth century. Many cities, such
as Oxford and Cambridge, have important university functions, others such as York,
Canterbury and Chester are historic cathedral cities. Historic spa and seaside towns such as
Cheltenham, Southsea and Brighton also contain large amounts of this Type.
Caring Professionals is found in the inner, older areas which have developed gradually in the
form of short streets of terraced houses developed on an irregular street pattern rather than a
grid. These streets contain small but pleasant houses often built at different times and to
different designs. Most have a small front garden and many have a Victorian bay window
overlooking the street and a back extension at the rear. Turn of the century houses are likely
to have front windows that extend at right angles from the front of the house and that support
a gable. Typically these will be areas of two storey dwellings built before the First World War.
These neighbourhoods, though residential in nature, were often built at a time when housing
was not kept at such a distance from other land uses as it is today. Many are close to the
schools, hospitals and centres of local administration in which so many of the residents work,
to streets with the offices of professional practices and to car parks. Despite their density
many of these neighbourhoods have good access to parks. Most areas of this sort are set in
areas where good standards of architectural design have been applied over the years and local
councils have often taken trouble to maintain the environmental quality of the area in their
management of common space.

2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Description - Sociology and Environment (Continued)


Economy With many residents employed by central and local government, the economy of
these areas is relatively well insulated from economic fluctuations. However, particularly
during the years of the Conservative administrations, many residents have suffered from the
tendency for public sector pay rates to lag behind those of the private sector. Under the
current administration's emphasis on investment in public services, many residents in these
neighbourhoods will see noticeable improvements in their relative incomes and, in an era of
declining annuity rates, will increasingly value the benefits of the index linked pensions to
which many of them are entitled.
Consumer Values In Caring Professionals, where relatively few people work for large
commercial organisations, material ownership of consumer goods may count for less than
attitudes and values in determining self esteem. With many people working in the caring
professions or in occupations requiring personal contact with clients and customers, a greater
emphasis is placed on social and interactive skills and on collaboration rather than on
competition. For many people therefore consumption is a means to an end rather than an end
in itself and the conspicuous flaunting of prestige brands is likely to excite ridicule more often
than admiration.
These are areas of progressive opinion and tolerant of diversity, but the requirement to adhere
to standards of political correctness can be a cause of exclusion for people of different

Description - Sociology and Environment


persuasions. Advertisers who promote the environmental responsibility and social benefits of
their brands will therefore be more effective in this Type than those who appeal too crudely to
personal self advantage.
Consumption Patterns Caring Professionals represents a poor market for premium
branded products, for health and beauty products, and for cars. They are enthusiasts for
organic, home produced and vegetarian foods. They are light watchers of television and heavy
readers of The Independent and The Guardian.
Change The fortunes of these neighbourhoods are closely bound up with the level of
spending in public sector services. However as consumers come increasingly to value their
heritage and as the workforce becomes more footloose, the number of people wanting to live
in these areas is likely to increase.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Description - Culture and Consumer Psychology


Caring Professionals is largely made up of single people and couples with no children. A
proportion of these households live in shared student-type accommodation, which may
contribute towards a certain degree of transience among this Type. The non-students will only
live here for a little while too, moving on to bigger homes, perhaps when they venture into
home ownership or start their families.
Well educated, these are Guardian, or Independent reading, socially aware, career oriented
professionals who don't generally turn to consumption as an outlet for their ideals and goals.
Aspiration in their lifestyle is probably linked more closely to 'being' rather than 'having', with
social status goals taking precedence over materialistic concerns. They may be vegetarians.
Appearances are less important in terms of having the right car or wearing the right designer
brands, however, these are well informed consumers who like to know what is happening in
the marketplace. They are unlikely to be attracted by sales promotions offering discount
coupons and competitions, for example.
A good deal of shopping is likely to be purely functional; these consumers don't spend time

Description - Culture and Consumer Psychology


planning their shopping trips or sticking to a budget, and they show little brand loyalty or,
indeed, any interest in brands at all. Their taste for the good things in life tends to be more
highbrow; they enjoy Culture, the Arts and going to the cinema and they keep abreast of
current affairs through reading informative publications such as The Economist and The New
Statesman. Discretionary income is likely to go on expensive travel and holidays rather than
towards new status goods such as cars. Socialising and eating out is also likely to be popular.
Low levels of savings and investment are a characteristic of these youthful consumers and
they don't yet appear to be developing an interest in financial products or services, or in
planning for their financial futures. With many working in public sector occupations, they
probably do have fairly good pension provision from their employment and this is probably
perceived as being adequate.
Switched on to the Internet, both as a source of information and a convenient means of
booking holidays and conducting other business such as banking, these consumers are quite
discerning and are willing to pay more for quality. Intent on building their careers, their
current home is more likely to be a convenient base for running their busy social and
professional lives than somewhere to express their personality and personal style when they
want that, they will move on.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (22.59%)
Marital Status Single (47.62%)
Household Composition Single, non pensioner (24.54%)
Length of Residency Less than 1 year (22.48%)
Health Reasonably healthy diet
Active lifestyle

Full details
in Section
Our Education
5 Adults Degree level
Children Few children, good education

Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Public sector

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, Jobseeker’s allowance
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Bands B-C
Home Ownership Private rented
House Value £129k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Outdoor activity
Leisure Interests Theatre/arts
Cycling
Media Connected to the Internet
Characteristics

The Guardian

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Third World
Homeless
Crime Likely to occur near home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.62 Couples, no children 17.86
Female 50.38 Couples, dependent children 14.80
Couples, non-dep children 3.51
Age Lone parent 5.43
0-4 5.21 Single, non pensioner 24.54
5-14 9.03 Single, pensioner 10.91
15-24 19.31 All pensioners 4.65
25-34 22.59 Students in shared house 837 3.60
35-44 14.85 Student, living alone 236 15.70
45-54 10.64 Student, away from home 0.81
55-64 7.09
65-84 9.56 Number in Household
85+ 1.68 1 person 35.44
2 person 32.81
Age by Gender* 3 person 14.75
90+ 0.57 4 person 10.73
85-89 1.11 5 person 4.42
80-84 1.74 6 person 1.26
75-79 2.31 7+ person 0.56
65-74 5.47
60-64 3.26 Length of Residency
55-59 3.86 Less than 1 year 22.48
50-54 5.20 1 - 2 years 22.41
45-49 5.45 3 - 5 years 15.06
40-44 6.38 6 - 8 years 8.42
35-39 8.40 9+ years 31.24
30-34 10.44
25-29 11.90 Social Grade
20-24 13.79 A/B Upper Middle/Middle 28.41
16-19 4.88 C1 Lower Middle 33.84
0-15 15.25 C2 Skilled Working 10.94
Male Female D Working 15.63
E Lowest level of subsistence 11.18
Marital Status 0 50 100 150 200

Single 47.62
Who We Are

Co-habiting 15.00
Married 32.92
Divorced 6.25
Widowed 5.36

Children in Household
1 child 19.90
2+ children 20.89 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 6.05 Anaemias N/a
Black 2.25 Diabetes mellitus N/a
Caribbean 1.29 Schizophrenia & other N/a
Irish 1.97 Neurotic, behav. & other N/a
Mixed 1.97 CNS inflammatory diseases N/a
2+ ethnic groups 11.48 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.40 Pulmonary disease & other N/a
Christian 57.32 Cerebrovascular diseases N/a
Other 6.65 Acute upper resp. infections N/a
None or not stated 35.63 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 2.60 Other acute lower resp. inf. N/a
Africa 1.76 Lung diseases ext. agents N/a
Caribbean 0.65 Liver diseases N/a
Cyprus 0.13 Gall bladder/other disorders N/a
Eastern Europe 0.66 Kidney diseases N/a
Far East 1.29 Abortions N/a
Jamaica 0.37 Labour & delivery problems N/a
Middle East/Central Asia 0.51 Delivery N/a
South Asia 2.42 Care complications N/a
USA 0.39 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation 410 N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status 269 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 216 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced 215 N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented 270 N/a
Coverted/shared house 281 N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 282 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 308 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 220 N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 253 N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times 229 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 390 N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic 232 N/a
Prices N/a New Statesman 335 N/a
Product quality N/a Newsweek 269 N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian 439 N/a
The Independent 321 N/a
The Mirror N/a
The Observer 396 N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 275 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief 208 N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment 274 N/a
Weltanschauung

Racism N/a Homeless 214 N/a


Drug users or dealers N/a Human rights 371 N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World 248 N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property 256 N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich

Type E31 Caring Professionals 1.15%


Well qualified singles and couples in caring professions renting
lower quality inner terraces.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 28/61 Rank 43/61


Value 21.003 Value 11.574

Low High Low High

Income Barriers to Housing and Services

Rank 28/61 Rank 39/61


Value 0.118 Value 20.257

Low High Low High

Employment Health and Disability

Rank 31/61 Rank 24/61


Value 0.090 Value 0.156

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 11/61 Rank 19/61


Value 39.160 Value 0.494

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Overview
Key Features
“Dual Income No Kids Yet”
Singles and co-habitees
Well educated
Early professional careers
Small starter homes
Good diet and health
Gym membership
Positive about future
Mainstream tastes
Regional Houses

High Wycombe, HP11

Rankings Top Councils


Age Rank (5/61) Slough (11.12%)
Wealth Rank (32/61) Watford (9.44%)
Good Health (19/61) Sutton (9.09%)
Northampton, NN4 Fear of Burglary (40/61) Dartford (6.84%)
Degree (23/61) Hillingdon (6.01%)
Public Renting (34/61) Thurrock (5.73%)
Higher Tax (20/61) Chelmsford (5.45%)
Environment (31/61) Runnymede (5.06%)
Internet (32/61) Crawley (4.95%)

Constituencies Regional Distribution


Manchester, M22
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Dinky Developments contains a mixture of singles, co-habiting partners, couples with just one child and separated
people who live in compact new starter homes, often built on brownfield sites amidst areas of older housing.

Key Features Communication


“Dual Income No Kids Yet” Receptive
Singles and co-habitees Internet
Well educated Radio
Early professional careers Telephone advice lines
Small starter homes Centre-left broadsheets
Good diet and health Unreceptive
Gym membership TV
Positive about future
Mainstream tastes

Description - Public Sector Focus


Education These neighbourhoods are very mixed in terms of educational attainment. Whereas relatively few
people will have no qualifications, many left school at 16 with only some gaining 5 or more good `O’ levels.
However, many more stayed on to pass A levels, and the proportion with degrees is higher than the national
average. There is a strong career focus, so those with poorer qualifications may well take advantage the
opportunities offered by further education. There are few children of secondary school age, but those that are,
generally, seem to fall marginally below the national standard, and the number going on to university is relatively
small. Foundation schools are particularly over-represented in these areas.
Health The lifestyle of people living in Dinky Developments could be improved. They do not consciously eat
well, although their diet is not especially poor, and they are reasonably likely to be heavy smokers and regular
drinkers. However, they may well be members of a gym, or indulge in other active leisure pursuits which, to some
extent, counteracts their dietary shortcomings. Overall, even adjusting for the relatively young age profile, Dinky
Developments are reasonably healthy.

Description - Public Sector Focus


Crime These neighbourhoods are pleasant places in which to live, but the inhabitants tend to live insular
existences. Fear of crime is marginally below the national average, with actual crime levels somewhat lower. These
people are more likely to be victims of crime on weekends and nights out, away from the neighbourhood.
Dinky Developments are general satisfied with how the police handle specific incidents, and overall rate the police
very highly.
Finances Income levels are mixed, although a higher proportion than average pay top rate income tax. Spare
money is more likely to go into regular savings or a personal pension plan than it is into alternative investments or
shares. As these people generally have comfortable levels of income they are not heavily reliant on the state for
any form of benefit.
Environmental Issues Dinky Developments have little concern for environmental issues, although they
can be persuaded to contribute to environmental charities. Most households can only afford one small car,
although annual mileage can often be quite high. Their homes are typically modern and hence energy-efficient,
but despite this these people are quite high energy users.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Description - Sociology and Environment


Summary Dinky Developments contains a mixture of singles, co-habiting partners, couples
with just one child and separated people who live in compact new starter homes, often built
on brownfield sites amidst areas of older housing.
Demography Dinky Developments is a type which is dinky in both senses of the word.
People are living in homes which are quite compact terraces or units in low rise flats which are
attractive to people with 'Dual Incomes but with No Kids Yet'.
Neighbourhoods of Dinky Developments contain people in their mid twenties, with good
educational qualifications, who have made a successful start in professional careers or in ones
involving technical or administrative competences.
Many are deliberately delaying starting a family until they have progressed further up their
career ladders and still have more years to enjoy the holidays, sports and leisure activities
which are less easy to indulge once families arrive. In addition to these better off pre-married
singles and married 'dinkies', these areas accommodate co-habiting partners, sharers and a
number of people who have come out of, what they had hoped were, permanent relationships.
Although these are not family areas they do contain a number of households with a single
child of pre-school age. The parents of these children are likely to exchange these
neighbourhoods for more suburban locations once the child reaches school age or are joined
by younger siblings.

Description - Sociology and Environment


Environment Before 1990 it was typical for a newly built private estate to be populated by
young couples with children and to be located on the outskirts of major cities or smaller
towns. During the 1990s many house builders turned their focus towards the needs of the
growing numbers of better off single people and dual income households who had not yet
decided to start a family, many to whom preferred the superior amenities of a new home to
the alternative of a rented flat or terraced house in an older part of town. This trend coincided
with the desire of government to make better use of 'brownfield' sites in inner city areas and
thereby reduce the speed at which farmland was lost for new housing developments. Given
the distance of many new housing developments from the centres of towns, the growing
amounts of traffic congestion and the poor provision of public transport in outer suburbs,
these more inner city locations often suited the needs of young childless couples, many of
whom value easy access to central area leisure facilities and are not attracted by the prospect
of a life surrounded by other people's children.
Neighbourhoods of Dinky Developments are scattered throughout the country and, unlike
other types of neighbourhood, tend not to be found in any one particular area of a city. They
are most likely to occur in areas of high demand for labour and where the competition for
housing is intense, and where there is little further greenbelt land available for development.
Slough and Watford are towns which have particularly high concentrations of this type of
housing. Typically it can take the form of two bedroom houses arranged in small open plan
sections or as studio apartments in low rise blocks, leading off major roads through a series of
narrow cul-de-sacs. Gardens are tiny and the front of the house is separated from the road by
a strip sufficiently large to park a car but not to cultivate or to sit out in. The front door opens
directly into a small sitting room and space is not wasted on corridors. Often the kitchen and
the living room are open plan and fill the lower floor, and there will not be a door to separate
these rooms from the stairs. Bathrooms and kitchens are well equipped but compact,
reflecting the needs of busy people for whom home is often little more than a pied-á-terre.
Such areas are usually found adjacent to areas of older housing where land has become newly
available from disused industrial sites or on land which may once have been occupied by
railway sidings.
2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Description - Sociology and Environment (Continued)


They are also common in the outer suburbs of rapidly growing towns, such as Milton Keynes,
where, due to absence of large old properties, it is necessary to provide new private housing
for all the age groups and household types attracted to the town. In many of these locations
there is easy access to public transport and a significant number of residents will use buses
and trains to get to work.
Mortgage lenders have no qualms about providing mortgages to the people, for whom these
developments are designed, and are willing to lend on earnings multiples which include the
salaries of unmarried partners.
Economy Neighbourhoods of Dinky Developments are generally located in areas of the
country where there are good job opportunities and where restrictions on the building of
houses on greenfield sites has led to labour as well as housing shortages. There is good
access to jobs suited to recent graduates, often in large companies, and unemployment rates
are low. A distinct feature of these areas is the number of people who work full time and long
hours perhaps the result of there being few children to look after and high mortgage
repayments to be made each month.
Consumer Values Lifestyle imagery is particularly relevant to Dinky Developments. The
brands they purchase and the way they use their leisure time are important in forming their
own self image. Although they do not have the time to spend many hours watching television,

Description - Sociology and Environment


they are enthusiastic recipients of marketing material and appreciate adverts and brands with
overt lifestyle imagery. They are more comfortable in the use of technology than with creative
ideas and show less interest in exotic overseas cultural styles than their counterparts in areas
of older housing. Newness is more important than authenticity. Nevertheless Dinky
Developments likes to spend its money on exciting and novel experiences as well as on
material possessions.
Consumption Patterns Dinky Developments represents a very good market for
household goods, for small domestic appliances and for high specification home entertainment
products such as cameras, videos and hi fi systems.
Change This type of neighbourhood will always act as a staging post for those young
singles and early couples who want to create their own home in convenient and comfortable
surroundings before moving to a larger house once a family arrives.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Description - Culture and Consumer Psychology


Dinky Developments consists largely of couples and singles without children, working hard on
building their careers and enjoying a reasonably comfortable lifestyle in their brand new
homes. A major concern, however, is likely to be meeting the costs associated with a new
house, with probably fairly hefty mortgage repayments, and possibly further loans and credit,
which may have been used to furnish and equip their homes. These young people have yet to
develop confidence in financial matters, and although they may have started some kind of
regular savings, they are not yet really planning for their future financial security. They are
working hard to maintain the lifestyle they have recently bought into. With their heavy
outgoings and high levels of financial commitment, they may worry about the possibility of
redundancy.
Very focused on their careers, a proportion of these people may be studying through the Open
University, possibly to gain further qualifications to help them in their careers. They may also
see themselves setting up their own business one day. Certainly they are likely to see their
prospects for the future very positively and they expect to be better off as time goes by.

Description - Culture and Consumer Psychology


As consumers, they appear to be very information oriented and they use the Internet as well
as other sources of information to keep up with new developments in products and services.
They are also very advertising literate and will notice advertising messages from a wide
variety of media.
Convenience is a key driver in the lives of these busy young people, and they have latched on
to the Internet and all its possibilities, using it to order goods and services as well as for
information and leisure. Convenience, as much as taste, was probably a factor in choosing to
buy a brand new property, rather than taking on an older property which might need
renovation or remodelling work. Leisure time is likely to be spent socialising, dancing, eating
out and going to the cinema while holidays and foreign travel are also popular. TV viewing is
likely to reflect the age and lifestyles of these consumers, with programmes such as 'Sex and
the City', 'Friends' and 'Dawson's Creek' being popular.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (30.49%)
Marital Status Co-habiting (20.93%)
Household Composition Couples, no children (22.28%)
Length of Residency 1-2 years (28.91%)
Health Good diet and health
Gym membership

Full details
in Section
Our Education
5 Adults Degree level
Children Few children, slighty below average

Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Private sector

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low
Indebtedness Low

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Bands B-C
Home Ownership Own with mortgage
House Value £130k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Outdoor activity
Leisure Interests Pop music
Fashion clothing
Media Personal organiser/palm-top
Characteristics

Daily Mail

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good/average place to live
Neighbours go own way
Charities Animal welfare
Aids
Crime Likely to occur at place of entertainment
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 50.09 Couples, no children 22.28
Female 49.91 Couples, dependent children 12.73
Couples, non-dep children 2.04
Age Lone parent 5.35
0-4 6.10 Single, non pensioner 239 38.40
5-14 7.83 Single, pensioner 8.52
15-24 13.29 All pensioners 2.90
25-34 209 30.49 Students in shared house 0.26
35-44 17.16 Student, living alone 4.28
45-54 10.10 Student, away from home 0.43
55-64 6.40
65-84 7.53 Number in Household
85+ 1.14 1 person 46.92
2 person 33.40
Age by Gender* 3 person 10.83
90+ 0.36 4 person 6.45
85-89 0.76 5 person 1.84
80-84 1.25 6 person 0.42
75-79 1.81 7+ person 0.15
65-74 4.40
60-64 2.77 Length of Residency
55-59 3.58 Less than 1 year 25.25
50-54 4.88 1 - 2 years 28.91
45-49 5.18 3 - 5 years 19.27
40-44 7.02 6 - 8 years 10.38
35-39 10.06 9+ years 15.85
30-34 14.04
25-29 16.53 Social Grade
20-24 9.80 A/B Upper Middle/Middle 25.11
16-19 2.93 C1 Lower Middle 36.37
0-15 14.64 C2 Skilled Working 14.67
Male Female D Working 15.53
E Lowest level of subsistence 8.33
Marital Status 0 50 100 150 200

Single 44.36
Who We Are

Co-habiting 210 20.93


Married 32.76
Divorced 8.23
Widowed 4.70

Children in Household
1 child 21.82
2+ children 16.09 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 4.02 Anaemias N/a
Black 2.43 Diabetes mellitus N/a
Caribbean 1.19 Schizophrenia & other N/a
Irish 1.54 Neurotic, behav. & other N/a
Mixed 1.46 CNS inflammatory diseases N/a
2+ ethnic groups 7.18 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.37 Pulmonary disease & other N/a
Christian 63.81 Cerebrovascular diseases N/a
Other 4.48 Acute upper resp. infections N/a
None or not stated 31.35 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.82 Other acute lower resp. inf. N/a
Africa 2.07 Lung diseases ext. agents N/a
Caribbean 0.43 Liver diseases N/a
Cyprus 0.11 Gall bladder/other disorders N/a
Eastern Europe 0.58 Kidney diseases N/a
Far East 0.95 Abortions N/a
Jamaica 0.21 Labour & delivery problems N/a
Middle East/Central Asia 0.43 Delivery N/a
South Asia 1.58 Care complications N/a
USA 0.25 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status 371 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 269 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 264 N/a 1 CCJs N/a
Phone bank 201 N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical 239 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged 211 N/a
Purpose built flats 263 N/a Private rented N/a
Converted flats N/a Public rented 213 N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ 307 N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room 206 N/a £30,001-£40,000 N/a
2 rooms 253 N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company 210 N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 204 N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in 210 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 245 N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times 211 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 212 N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 231 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children 164 N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing 154 N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social 152 N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough

Type E32 Dinky Developments 1.13%


Singles and childless couples in cul de sacs of small, often brownfield-site,
newly built town houses.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 35/61 Rank 29/61


Value 16.734 Value 16.310

Low High Low High

Income Barriers to Housing and Services

Rank 30/61 Rank 23/61


Value 0.110 Value 23.515

Low High Low High

Employment Health and Disability

Rank 40/61 Rank 39/61


Value 0.073 Value -0.288

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 38/61 Rank 33/61


Value 20.364 Value 0.030

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Overview
Key Features
Singles
Mature students
Postgraduates
Idealistic & headstrong
Freedom before careerdom
Low incomes
Active lifestyles
Liberal minded
Heavy/medium drinking

Regional Houses

Plymouth, PL4

Rankings Top Councils


Age Rank (6/61) Oxford (11.91%)
Wealth Rank (39/61) Exeter (8.60%)
Good Health (17/61) Ceredigion (8.29%)
Oxford, OX2 Fear of Burglary (17/61) Newcastle upon Tyne (7.74%)
Degree (11/61) Southampton (7.59%)
Public Renting (25/61) Cambridge (6.38%)
Higher Tax (40/61) Nottingham (5.75%)
Environment (43/61) Cardiff (5.04%)
Internet (2/61) Manchester (5.00%)

Constituencies Regional Distribution


Edinburgh, EH9
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Town Gown Transition is found in the older areas of provincial cities which are sufficiently close to universities to
have large populations of students and recent graduates.

Key Features Communication


Singles Receptive
Mature students Internet
Postgraduates Posters
Idealistic & headstrong Heavyweight magazines
Freedom before careerdom Broadsheet newspapers
Low incomes Unreceptive
Active lifestyles TV
Liberal minded Tabloid press
Heavy/medium drinking

Description - Public Sector Focus


Education Educational attainment of the adults reflects the student population. The proportion who have so
far reached 2 or more `A’ levels is almost 4 times the national average, indicating a large number of
undergraduates. Over 30% of the population also have degrees, typically the postgraduate students and younger
academics still living in the area. Approximately 20% have few if any qualifications; these are most likely to be the
original residents before the explosion of students moved in. There are few children living in these areas; those
that do will largely be part of the original community. Their level of achievement is marginally below the national
average. It is noticeable that, with many not speaking English at home, it is English rather than Maths or Science
in which school performance is worse. The proportion going on to university is not much more than half of that
seen across the country as a whole.
Health These neighbourhoods are dominated by people who have an active lifestyle, accompanied by heavy
drinking sessions. They may well also smoke. They do not really think about diet; they eat what they need, what
they can get and what they can afford, meaning that overall few of the very good or very bad parts of a diet tend

Description - Public Sector Focus


to be present. Overall this lifestyle means that, whilst appearing to be generally healthy, when adjusting for age
the proportion admitted to hospital is higher than the national average. There are particular issues with drug and
alcohol abuse, and with mental illness. It is also interesting to note that whilst the number of child deliveries is
only about one half of the national average, the number of abortions is significantly above average.
Crime These areas are generally seen as unpleasant areas in which to live. The transient nature of the
population, and the conflicts between the students and the original residents means that social capital is virtually
non-existent. Everyone appears to live their own lives. These are neighbourhoods where fear of crime is
reasonably high, and where anti-social behaviour is rife. Offences tend to occur either in the home, where the
student lifestyle and the fact that neighbours show no interest makes burglary a common problem, or at places of
entertainment. The population of these areas, whether students or traditional residents, have a poor view of the
police.
Finances As many of the population are either students or relatively poor original residents, almost half the
population pay no income tax, and virtually none pay tax at the higher rate. Savings and investments are rare.
Reliance on the state is largely restricted to Jobseeker’s Allowance, although an average number are claiming
Income Support. Council tax payment is not an issue for the students, but the relative poverty of some of these
areas mean that overall non-payment can be a problem for some Local Authorities.
Environmental Issues Town Gown Transition neighbourhoods are surprisingly oblivious to environmental
concerns. They may make financial contributions when pressed, and many will adopt specific causes with fervour,
but they do little consciously to change their lifestyle. Car ownership is low, and for those that do own a car annual
mileage is below average. However, the nature of shared accommodation means that many are very energy-
inefficient in their homes.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Description - Sociology and Environment


Summary Town Gown Transition is found in the older areas of provincial cities which are
sufficiently close to universities to have large populations of students and recent graduates.
Demography The explosion in the numbers of young people attending universities has had
an impact way beyond the immediate campus areas and halls of residence of our leading
university towns. Whilst some undergraduates live close by the university, others will join
postgraduates and recently graduated students in neighbourhoods further away from their
universities. These neighbourhoods are quite similar in character to University Challenge but
in these areas students are in a minority and they do not dominate the local community to the
same degree. Members of the academic community tend to be older, with more people in their
middle twenties and fewer in the age group 18 to 21. Neighbourhoods of Town Gown
Transition are more popular with mature students, with postgraduate and research students
and with younger lecturers. These neighbourhoods also contain large numbers of people with
degrees working in professional jobs outside academia. In these areas it is more likely that
the student community will be living in shared rented houses rather than in communal
institutions and in low rise older terraced houses than in purpose built apartments. In many
cities these neighbourhoods consist of better quality turn of the century terraced houses,
mostly with front gardens, which were originally developed to house white collar rather than
industrial workers. To some extent therefore these areas have experienced a measure of
academic gentrification making them attractive to young professionals of a more liberal

Description - Sociology and Environment


orientation.
Environment Neighbourhoods of Town Gown Transition are common in all large provincial
cities but not in London. They can take many forms. In Scottish cities such neighbourhoods
are characterised by high density tenements, entered by a common front door which leads to
a staircase providing access to very small one or two bedroomed studio apartments. In
Liverpool and Hull these areas take the form of turn of the century terraces, most with back
extensions, with small but pleasant front gardens overlooked by bay windows. In Cardiff such
areas take the form of large, three storey terraced houses divided into small bedsits. Most of
these neighbourhoods are close to the large parks with which the Victorians enhanced the
value of their upper class residential areas and provide easy access to the strips of older shops
with flats above that characterise the major thoroughfares leading out of the city. These
thoroughfares are well served with convenience stores offering takeaways and cheap
restaurants, coffee shops and ethnic restaurants which are well patronised by the local
population. Buses provide easy access to city centres for populations many of whom can not
easily afford a car and who live in streets where parking is difficult and car crime high.
Universities are often reached on foot or by bicycle.
Economy Many neighbourhoods of Town Gown Transition were originally built by the
Victorians and Edwardians for clerical, white collar workers and were mostly located at some
distance from major centres of manufacturing employment. Knowledge has always been more
important than muscle in securing advancement here. Many of these areas continue to furnish
central business districts with the labour needed to run administrative, cultural and retail
operations and most people have to travel some distance every day to get to work.

2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Description - Sociology and Environment (Continued)


Consumer Values Town Gown Transition shares the values of University Challenge, a
willingness to recognise other people's cultures, a tolerance of immigrant groups, a concern
for international issues and a sceptical attitude towards global corporations and the brands
that they promote. Authenticity is a key value, and there is little sympathy for materialist
lifestyles. Not having much money to spend, many are still very focussed on completing
degrees, finishing dissertations or developing technical skills that will be useful in later
professional careers. Indeed it is often difficult to differentiate 'work' from 'leisure'. Town
Gown Transition is particularly generous to charities such as Friends of the Earth and
Greenpeace and is more likely to get involved in single issue lobbying than in party political
activities.
Consumption Patterns Town Gown Transition, notwithstanding its high level of
educational status, does not have high disposable incomes. What income there is, is often
spent eating out in cheap cafes and quick service restaurants, on newspapers and magazines,
on small household appliances and on foreign travel. Supermarkets make good sales from
products sold in smaller packet sizes and on fresh, organic and on vegetarian foods.
Change The growth of student numbers and the increasing financial difficulties that
students have repaying loans is likely to ensure that student numbers continue to grow in
these neighbourhoods. The cheap rented accommodation available will continue to be a source

Description - Sociology and Environment


of attraction to recent graduates.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Description - Culture and Consumer Psychology


These are today's 'Generation X'. Idealist and headstrong, Town Gown Transition consumers
are developing their identity, values, and personal tastes. But their construction of identity
may be quite playful, as they enjoy this period of relative freedom, and even rebellion, before
embarking on the journey to corporate careerdom and responsibility, which no doubt, awaits
many of them. It is likely that style will take precedence over quality in their purchasing
decisions.
Single, but rarely alone, life revolves around their friends for much of the time. They socialise
a great deal, clubbing, dancing, going to the cinema, or just hanging out in bars, pubs and
cafés. Drinking is a particularly favoured pursuit, possibly carried over from their carefree
student days, and may be seen as an end in itself as much as an accompaniment to a sociable
evening. Home is merely the place where they can situate themselves, in order to be in the
midst of this exciting lifestyle. Life is based in the social milieu, rather than within four walls.
Risk takers who look for adventure, these young people are highly ambitious, aiming for the
very top in their careers, and possibly considering entrepreneurial activities. For the moment,

Description - Culture and Consumer Psychology


however, they are living for today, especially in a financial context. Their financial situation is
not only marred by lack of funds (and probably a whole pile of student debt) but they are also
not yet confident about personal finances and may be poor at managing their money.
'Alternative' may be another description that sums up this Type. Many choose a vegetarian
lifestyle, choosing free range and environmentally friendly products, for example while their
idealism extends to causes and political awareness, as would be expected among this liberal
minded and largely educated type, where a high proportion are Guardian readers. Travel is
high on their agenda, and many may be planning to see the world as part of a 'gap' year.
However, amid all this youthful exuberance, there is a sense that this period in their lives is
temporary. When they move on, many of the activities and consumption patterns that they
will take up, for example, establishing their career, settling down and starting a family, may
revert more closely to those of their parents and their backgrounds. However, for today they
are 'living it large' and they will try to experience all that they can squeeze into their hectic
lives.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 15-24 (42.84%)
Marital Status Single (65.50%)
Household Composition Students in shared house (13.98%)
Length of Residency Less than 1 year (31.24%)
Health Active lifestyles
Heavy/medium beer drinking

Full details
in Section
Our Education
5 Adults 2+ `A’ levels
Children Few children, below average

Full details
in Section
Our Work Lives
6 Occupations Students
Sales and customer service

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Low, Jobseeker’s allowance
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Converted/shared house
Council Tax Bands Bands A-B
Home Ownership Private rented
House Value £125k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Outdoor activity
Leisure Interests Cinema/films
Going to the pub
Media Broadband access
Characteristics

The Guardian

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average/bad place to live
Neighbours go own way
Charities Third World
Homeless
Crime Likely to occur at home, anti-social behaviour
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 50.33 Couples, no children 13.33
Female 49.67 Couples, dependent children 9.31
Couples, non-dep children 2.35
Age Lone parent 4.49
0-4 3.12 Single, non pensioner 27.20
5-14 5.82 Single, pensioner 10.04
15-24 362 42.84 All pensioners 3.28
25-34 18.91 Students in shared house 3253 13.98
35-44 9.27 Student, living alone 668 44.51
45-54 6.95 Student, away from home 0.60
55-64 4.73
65-84 6.95 Number in Household
85+ 1.35 1 person 37.24
2 person 27.40
Age by Gender* 3 person 14.11
90+ 0.49 4 person 11.40
85-89 0.88 5 person 6.31
80-84 1.33 6 person 2.38
75-79 1.72 7+ person 215 1.15
65-74 3.89
60-64 2.19 Length of Residency
55-59 2.54 Less than 1 year 236 31.24
50-54 3.43 1 - 2 years 23.56
45-49 3.49 3 - 5 years 14.34
40-44 4.04 6 - 8 years 6.78
35-39 5.20 9+ years 23.98
30-34 7.30
25-29 11.32 Social Grade
20-24 33.63 A/B Upper Middle/Middle 22.60
16-19 8.80 C1 Lower Middle 32.91
0-15 9.76 C2 Skilled Working 8.97
Male Female D Working 20.46
E Lowest level of subsistence 15.06
Marital Status 0 50 100 150 200

Single 65.50
Who We Are

Co-habiting 11.16
Married 19.10
Divorced 4.72
Widowed 4.30

Children in Household
1 child 18.46
2+ children 18.84 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 217 9.00 Anaemias N/a
Black 2.32 Diabetes mellitus N/a
Caribbean 0.93 Schizophrenia & other 215 N/a
Irish 2.47 Neurotic, behav. & other N/a
Mixed 2.02 CNS inflammatory diseases N/a
2+ ethnic groups 231 15.74 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.51 Pulmonary disease & other N/a
Christian 51.43 Cerebrovascular diseases N/a
Other 203 9.38 Acute upper resp. infections N/a
None or not stated 38.68 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 295 4.10 Other acute lower resp. inf. N/a
Africa 2.19 Lung diseases ext. agents N/a
Caribbean 0.48 Liver diseases N/a
Cyprus 0.15 Gall bladder/other disorders N/a
Eastern Europe 0.72 Kidney diseases N/a
Far East 397 2.76 Abortions N/a
Jamaica 0.27 Labour & delivery problems N/a
Middle East/Central Asia 227 0.94 Delivery N/a
South Asia 2.73 Care complications N/a
USA 214 0.61 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation 252 N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker 295 N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* 389 N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 268 N/a
Have free school meals N/a
Keystage 1 Refugee status 436 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 280 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering 211 N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk 267 N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 215 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented 432 N/a
Coverted/shared house 380 N/a
Communal establishm’t 642 N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 231 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room 333 N/a £30,001-£40,000 N/a
2 rooms 214 N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City 294 N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 675 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art 246 N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 245 N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet 205 N/a
Cruise N/a Military interests N/a
Outdoor activity 235 N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 297 N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 239 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays 201 N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries 258 N/a
Farmfoods N/a Internet shopping, 4 times 283 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access 224 N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 305 N/a
Low priced petrol N/a Money/current/legal 206 N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman 749 N/a
Product quality N/a Newsweek 313 N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times 275 N/a
The Guardian 507 N/a
The Independent 373 N/a
The Mirror N/a
The Observer 378 N/a
The People N/a
N/a
The Sun
The Times 266 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 459 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live 274 N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours 246 N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief 292 N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment 348 N/a
Weltanschauung

Racism N/a Homeless 289 N/a


Drug users or dealers N/a Human rights 463 N/a
Homes in bad condition 217 N/a Medical research N/a
Burnt out cars N/a Mental health 271 N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World 315 N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property 248 N/a Pollution
Threats only 305 N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
251 N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures 236 N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford

Type E33 Town Gown Transition 0.81%


Students and academics mix with young professionals in terraces
relatively close to universities.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 20/61 Rank 35/61


Value 26.361 Value 14.846

Low High Low High

Income Barriers to Housing and Services

Rank 23/61 Rank 24/61


Value 0.138 Value 23.475

Low High Low High

Employment Health and Disability

Rank 27/61 Rank 15/61


Value 0.096 Value 0.548

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 3/61 Rank 11/61


Value 44.905 Value 0.744

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Overview
Key Features
Students (18-24)
Intelligent and ambitious
Good health
Financially carefree
Low incomes
Socially & politically aware
Environmentally friendly
Fashion, CDs and books
Heavy/medium drinking

Regional Houses

Colchester, CO7

Rankings Top Councils


Age Rank (9/61) Ceredigion (4.83%)
Wealth Rank (47/61) Leeds (3.16%)
Good Health (7/61) Nottingham (3.02%)
Leeds, LS2 Fear of Burglary (15/61) Southampton (2.64%)
Degree (35/61) Durham (2.17%)
Public Renting (21/61) Oxford (2.17%)
Higher Tax (55/61) Exeter (2.16%)
Environment (14/61) Charnwood (2.10%)
Internet (6/61) Manchester (2.06%)

Constituencies Regional Distribution


Durham, DH1
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

University Challenge is found in the areas of provincial cities which contain university halls of residences and
where the surrounding streets are rented out to undergraduate students.

Key Features Communication


Students (18-24) Receptive
Intelligent and ambitious Internet
Good health Telemarketing
Financially carefree Social networks
Low incomes Heavyweight magazines
Socially & politically aware Broadsheet newspapers
Environmentally friendly Unreceptive
Fashion, CDs and books TV
Heavy/medium drinking Tabloid press

Description - Public Sector Focus


Education The number of undergraduates is reflected in the fact that the maximum level of attainment
reached by 57% of this population is `A’ level standard. These areas generally have very few people who have left
school with few if any qualifications. The number of children of school age in these areas is very low. Many of
these children belong to the small, often ethnic community, that has been swamped in recent years by the student
invasion. Their academic success is limited, and virtually none go on to attend the universities that dominate their
immediate surroundings.
Health This largely student population has a generally active lifestyle, although sports facilities provided by the
university are more likely to be used than the local gym. Their diet is largely constrained by money; it can not be
classed as a good diet, but the foods that constitute a bad diet are likely to be restricted to kebabs and curries
after a night out on the beer. Consequently, overall health is generally good, although when adjusting for age
there are signs that these people’s lifestyle is not ideal.
Crime These neighbourhoods have a relatively high fear of crime, with concerns about racial assault and rape

Description - Public Sector Focus


being particularly high. Neighbours tend to keep themselves to themselves, so household burglary is common.
However, many personal attacks also occur near to the college or university, as these relatively naïve people
become victims.
Finances This population is split fairly evenly between those who pay no income tax, and those who pay at the
basic rate. Almost no-one pays higher rate tax in these neighbourhoods. The general lack of money means savings
are rare, although the original inhabitants may have some small investments. As many of University Challenge are
students currently relying on student loans, relatively small proportions of the population require state benefits; of
those that do Jobseeker’s Allowance is the most prevalent.
Environmental Issues These people are generally very concerned for the environment, to the extent
that despite their limited financial means they will pay more for environmentally friendly goods and will donate to
appropriate charities. Few have cars, and those that have will do below average mileage. However, the nature of
the accommodation, either Halls of Residence or shared houses, mean that their home lives are particularly
wasteful of energy.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Description - Sociology and Environment


Summary University Challenge is found in the areas of provincial cities which contain
university halls of residences and where the surrounding streets are rented out to
undergraduate students.
Demography University Challenge contains the increasing number of students going to
universities, and has had a major impact on the demographics of many inner city suburbs.
Until recently the majority of undergraduate students could live in halls of residence managed
by the universities themselves. With the government decision to widen access to higher
education, today's student populations have spilled out into broader areas of rented flats and
houses in the surrounding community.
These trends are most noticeable in Britain's largest provincial cities, such as Leeds,
Nottingham, Sheffield and Bristol that are currently the destinations most popular with UCAS
applicants. Neighbourhoods of University Challenge have a very distinctive age profile, with
the majority of the population aged between 18 and 24. These are virtually child free areas
and it is uncommon to find old people. Though mostly white, there are significant numbers of
students from overseas, particularly Chinese. People live in either communal establishments
or in shared dwellings on short term lets, where students pool their finances and share the
use of kitchens and bathrooms. The rapid turnover of the student population often causes
irritation to old time residents who are dismayed by the students' lack of involvement and

Description - Sociology and Environment


commitment to their local communities. This is also reflected in very high levels of burglary
and theft reported to the local police for whom the security of rented dwellings is a major local
source of concern. Indeed the transient nature of these communities also makes them
attractive locations for rootless people and those on state benefits, who lack stable family
support systems.
Environment Neighbourhoods of University Challenge are most common in the central and
inner areas of Britain's largest provincial centres. Since the Victorians tended to situate their
universities in, what were then, middle class areas, many of these university neighbourhoods,
as for instance in Leeds, Sheffield, Manchester and Bristol, are situated in areas well endowed
with large old houses suitable for subdivision into multi-occupied dwellings. These University
Challenge neighbourhoods therefore tend to lie adjacent to old established high status
suburbs and to enjoy the benefits of tree lined streets, attractive municipal parks and strips of
up market shopping which is equally attractive to young professionals. Such areas quickly
adapt to the specific needs of students by acquiring book and record shops, letting agencies,
cheap and informal cafes selling organic foods, pubs, bars and centres of entertainment,
laundrettes, travel agencies and small shops selling inexpensive ethnic clothing. Though often
congested with traffic, these areas are typically full of pedestrians in the evenings as well as
during the working (or studying) day.
Economy These neighbourhoods typically have little engagement with the local economy
though, with changes in the financial support for students, an increasing number are reliant
on part time, low paid employment to supplement their grants. Many local jobs are in
restaurants and other leisure services where the student population likes being served by
others of its own age group.
On the other hand, the spreading out of the student community has been facilitated by a new
generation of private landlords investing in the 'buy to let' market which has resulted in a
significant change in the economies of local areas.

2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Description - Sociology and Environment (Continued)


Consumer Values Today's University Challenge are much less ideologically driven than
they were in previous generations and consumer values are less distinctive from those of the
wider population. Importance is placed on good value for money, on informality and on
authenticity. Whilst a minority of students express hostility to international brands, a much
larger number are interested in experimenting with 'funky' or ethnic designs in clothes and
furniture. Suppliers are expected to be respectful of green agendas and charities such as
Greenpeace and Friends of the Earth attract high levels of support.
Consumption Patterns University Challenge is traditionally a market of considerable
interest to suppliers of financial services, particularly for the sales of current accounts and
credit cards. But, due to their increasing size, they are now also becoming a major market for
many providers of leisure and entertainment services such as operators of pubs, clubs, coffee
chains and quick service restaurants and for retailers of stationery, books, magazines and
records. Internet cafes are particularly well patronised.
Change As this type of neighbourhood grows it is likely to encroach further on
neighbouring, more traditional, low income communities. In many provincial cities this growth
represents an effective strategy for the regeneration of inner city areas.

Description - Sociology and Environment

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Description - Culture and Consumer Psychology


When young students arrive at University, they are often leaving the security of home for the
very first time. They are flung together in a single mass, which may be constituted entirely of
students but is, in fact, a highly heterogeneous group. The students are very different, coming
from widely differing cultures and backgrounds. The only common identity being that of
'student'. However, despite the inherent differences in socio-cultural identity, the student
lifestyle does feature a number of recognisable consumption patterns which are evident here.
Students are, not unexpectedly, very tuned in to information and they often read the quality
broadsheets (which may be provided by their departments or bought at a discount student
rate). They are 'switched on' to the Internet, both as a source of information and a means of
conducting banking and other transactions. They are forming opinions on all manner of
subjects. They are likely to be quite aware of social and political issues, as well as issues
relating to environmental 'friendliness', organic and free range food and 'fair trade'. However,
the extent to which they may put any of these thoughts into practice is likely to be limited, as
they may have food provided or they may be more likely to shop somewhere with late

Description - Culture and Consumer Psychology


opening hours and buy essentials according to their immediate needs and budget.
Socialising with fellow students takes up a lot of their time; in the form of drinking, going to
clubs, music, cinema, sports and games such as pool or computer games. However, they may
be stretching their meagre finances to the limits and, as well as engaging in part-time work to
fund their lifestyle, they may have sought further credit (possibly with little success). Their
personal expenditure will be largely on products and services which facilitate their lifestyle:
clothing (which may be designer label), CD's, computer games, magazines, books, food and
drink. Their rooms may be kitted out with every modern accessory: TV, PC, HiFi, DVD etc. but
many of these items will have been brought from home or bought by doting parents. Despite
mounting debts, their attitude to financial matters may be somewhat carefree as something
which will be taken care of in the future, when they anticipate they will reap the rewards of
their years of study and enter their careers, in which they plan to be successful.

2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 15-24 (72.41%)
Marital Status Single (70.53%)
Household Composition Student, living alone (77.80%)
Length of Residency Less than 1 year (35.14%)
Health Good health
Active lifestyles

Full details
in Section
Our Education
5 Adults 2+ `A’ levels
Children Few children

Full details
in Section
Our Work Lives
6 Occupations Students

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Low, Jobseeker’s Allowance
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Communal establishment
Council Tax Bands
Home Ownership
House Value
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Outdoor activity
Leisure Interests Cinema/films
Fashion clothing
Media Broadband access
Characteristics

Mp3 player

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Third World
Homeless
Crime Worried about mugging
Environment Very concerned
Fear of Redundancy Not very concerned

3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 49.27 Couples, no children 10.29
Female 50.73 Couples, dependent children 8.25
Couples, non-dep children 2.13
Age Lone parent 3.58
0-4 1.46 Single, non pensioner 24.53
5-14 2.68 Single, pensioner 9.35
15-24 611 72.41 All pensioners 3.38
25-34 9.73 Students in shared house 6038 25.94
35-44 4.08 Student, living alone 1168 77.80
45-54 3.09 Student, away from home 0.54
55-64 2.28
65-84 3.54 Number in Household
85+ 0.66 1 person 33.88
2 person 22.18
Age by Gender* 3 person 12.81
90+ 0.24 4 person 12.93
85-89 0.39 5 person 205 9.98
80-84 0.60 6 person 404 5.69
75-79 0.78 7+ person 492 2.64
65-74 1.99
60-64 1.02 Length of Residency
55-59 1.19 Less than 1 year 265 35.14
50-54 1.49 1 - 2 years 23.34
45-49 1.52 3 - 5 years 12.32
40-44 1.78 6 - 8 years 5.90
35-39 2.22 9+ years 23.26
30-34 3.10
25-29 6.37 Social Grade
20-24 46.47 A/B Upper Middle/Middle 19.42
16-19 26.39 C1 Lower Middle 30.84
0-15 4.44 C2 Skilled Working 7.98
Male Female D Working 24.04
E Lowest level of subsistence 17.72
Marital Status 0 50 100 150 200

Single 213 70.53


Who We Are

Co-habiting 7.30
Married 8.44
Divorced 3.68
Widowed 3.90

Children in Household
1 child 17.76
2+ children 19.38 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 249 10.33 Anaemias N/a
Black 2.45 Diabetes mellitus N/a
Caribbean 0.88 Schizophrenia & other N/a
Irish 2.11 Neurotic, behav. & other N/a
Mixed 2.07 CNS inflammatory diseases N/a
2+ ethnic groups 287 19.57 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 202 0.97 Pulmonary disease & other N/a
Christian 50.65 Cerebrovascular diseases N/a
Other 202 9.30 Acute upper resp. infections N/a
None or not stated 39.07 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 427 5.92 Other acute lower resp. inf. N/a
Africa 2.28 Lung diseases ext. agents N/a
Caribbean 0.40 Liver diseases N/a
Cyprus 261 0.35 Gall bladder/other disorders N/a
Eastern Europe 0.66 Kidney diseases N/a
Far East 584 4.06 Abortions N/a
Jamaica 0.19 Labour & delivery problems N/a
Middle East/Central Asia 264 1.09 Delivery N/a
South Asia 2.06 Care complications N/a
USA 307 0.87 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation 224 N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* 733 N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 268 N/a
Have free school meals N/a
Keystage 1 Refugee status 221 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 326 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
206 N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service 229 N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering 368 N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk 300 N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 268 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking 211 N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility 291 N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings 210 N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented 422 N/a
Coverted/shared house 294 N/a
Communal establishm’t 2635 N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room 434 N/a £30,001-£40,000 N/a
2 rooms 225 N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 796 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art 229 N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 231 N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet 224 N/a
Cruise N/a Military interests N/a
Outdoor activity 242 N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology 207 N/a


Weekend/short break N/a Pets N/a
6+ business flights in 293 N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 325 N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 300 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries 265 N/a
Farmfoods N/a Internet shopping, 4 times 358 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access 221 N/a
VG/Londis 247 N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player 348 N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 507 N/a
Low priced petrol N/a Money/current/legal 229 N/a
Parking facilities N/a National Geographic 277 N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek 243 N/a
Product range N/a TIME 346 N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times 347 N/a
The Guardian 492 N/a
The Independent 467 N/a
The Mirror N/a
The Observer 270 N/a
The People N/a
N/a
The Sun
The Times 342 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 506 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live 343 N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped 218 N/a
Teenagers hanging about N/a Disaster relief 346 N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment 324 N/a
Weltanschauung

Racism N/a Homeless 277 N/a


Drug users or dealers N/a Human rights 480 N/a
Homes in bad condition N/a Medical research 211 N/a
Burnt out cars 360 N/a Mental health 272 N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World 361 N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside 238 N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures 246 N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone 155 N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone 151 N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social 153 N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds

Type E34 University Challenge 0.28%


Undergraduate students living in halls of residence or close to
universities.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 23/61 Rank 28/61


Value 23.637 Value 16.447

Low High Low High

Income Barriers to Housing and Services

Rank 35/61 Rank 12/61


Value 0.100 Value 28.250

Low High Low High

Employment Health and Disability

Rank 43/61 Rank 17/61


Value 0.067 Value 0.492

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 9/61 Rank 13/61


Value 39.401 Value 0.682

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Overview
Key Features
Young adults
Few children
Few pensioners
Some teenage mums
Mix of jobs and incomes
Significant deprivation
City centre rented flats
Some health problems
Liberal attitudes
Regional Houses

Paisley, PA1

Rankings Top Councils


Age Rank (12/61) Aberdeen City (11.11%)
Wealth Rank (48/61) City of Edinburgh (10.77%)
Good Health (44/61) Glasgow City (9.61%)
Liverpool, L17 Fear of Burglary (14/61) Dundee City (9.41%)
Degree (16/61) Brighton and Hove (6.08%)
Public Renting (18/61) Bournemouth (5.52%)
Higher Tax (56/61) Renfrewshire (4.86%)
Environment (42/61) Perth & Kinross (3.80%)
Internet (19/61) Inverclyde (3.42%)

Constituencies Regional Distribution


Exeter, EX4
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Bedsit Beneficiaries contains people who live in the centres of cities and larger towns, mostly in mid rise rented
flats in tenement blocks or above shops.

Key Features Communication


Young adults Receptive
Few children Internet
Few pensioners Telemarketing
Some teenage mums Telephone advice lines
Mix of jobs and incomes Centre-left broadsheets
Significant deprivation Unreceptive
City centre rented flats Tabloid press
Some health problems
Liberal attitudes

Description - Public Sector Focus


Education Whilst a significant number of people in Bedsit Beneficiaries will have left school with few, if any,
qualifications, the proportion with `A’ levels and degrees is well above the national average, highlighting the
diversity of the population. Very few children are brought up in these areas, and those that are tend to belong to
the poorer families, often of ethnic origin. Many qualify for free school meals. Attainment levels throughout their
schooling, whilst better than other Types within Welfare Borderline, are well below national levels. However, these
people may be taking advantage of the Widening Participation agenda, so an above average proportion are
entering higher education.
Health These people have adopted a lifestyle dictated by circumstance. Their diet tends to consist of standard
foods bought in small quantities from the convenience grocer; and consequently items such as fresh fish or
vegetables are quite rare. Financial constraints mean that many cannot afford to participate in active pursuits.
Drinking tends to be irregular, but a night out can involve some heavy consumption. With this lifestyle it is not
surprising that Bedsit Beneficiaries have some health problems, particularly relating to drug and alcohol abuse.

Description - Public Sector Focus


Mental health problems also affect a significant proportion of the population.
Crime These neighbourhoods are not considered pleasant places in which to live, although many consider that
it could be a lot worse. The transient nature of many of the population means that neighbours rarely know each
other, let alone provide help when it is needed. Fear of crime is reasonably high, although it is less than the rate of
actual occurrence of all major types of crime. Typical of its town and city centre location, offences tend to happen
in or close to the home; it is in these areas that young men under the influence of drink or drugs are more likely
to be the offender. There is general dissatisfaction with the police.
Finances Many people are so poor that they pay no income tax, and rely heavily on the state for benefits such
as Income Support and Jobseeker’s Allowance. There are virtually no higher earners, so most will have no savings
and investments of any real value. These relatively transient neighbourhoods, with associated poverty, make it
difficult for Local Authorities to consistently collect council tax revenues.
Environmental Issues For most people, environmental concerns are rarely in their thoughts. They have
far more immediate concerns of their own, and will often consider that global warming and the like are problems
for other people and for future generations. However, predominance of singles, and the flats and bedsits in which
many of them live mean that home energy consumption is relatively low. Vehicle usage is varied, although many
households will not have access to a car.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Description - Sociology and Environment


Summary Bedsit Beneficiaries contains people who live in the centres of cities and larger
towns, mostly in mid rise rented flats in tenement blocks or above shops.
Demography Bedsit Beneficiaries neighbourhoods are found in the areas which lie at the
heart of larger towns and cities close by commercial buildings and shops, where young people
can find inexpensive flats which they can rent for short periods of time.
These rentals are sometimes from the public sector, particularly from housing associations,
sometimes from private landlords. They tend to be either purpose built units in mid rise blocks
of walk up flats or bedsits in the larger terraced houses which may, originally, have been built
for the Victorian middle classes but which are now converted for multiple occupation.
These neighbourhoods attract a scattering of students and well qualified young professionals
who like the convenience of a city centre location and a spacious house. They often live next
door to young people in less fortunate circumstances, many of whom are living in hostels or
homes, maybe for ex offenders or for people rehabilitating themselves from drug addiction.
These are not the types of area in which the majority of people would like to bring up any, but
the very young, children, and few do. The transient nature of much of its population results in
an environment where people don't know and indeed often don't trust their neighbours.
With large numbers of people passing through these neighbourhoods to reach workplaces or
shops they are often areas where the risk of crime is high and where local shopkeepers would

Description - Sociology and Environment


be prudent to fit effective security systems.
People move in to these areas typically around the age of 18. Some arrive as students. Others
arrive as a result of disputes with their parents or to find cheap places in which to live with a
young partner. By the age of 30 most of these people will have left these areas, either to start
a family in an older terrace in a better part of town, or to more spacious accommodation
provided for them by the local council.
For the time being people are likely to work in the types of occupations offered in the city
centre, the better qualified young professionals perhaps as trainees in a professional practice,
many of the less well educated as shop assistants. Others work in the caring professions. The
population includes significant numbers of people who are deprived in some manner or other.
For example many people who live in these neighbourhoods are unemployed and the
proportion that suffers from ill health or permanent disabilities is well above the national
average. Teenage mothers, children in overcrowded conditions and single parents are all over-
represented in these areas.
Environment Neighbourhoods of Bedsit Beneficiaries take a variety of forms. Many are
found in large Scottish cities where they will often consist of streets of older, flat fronted
tenement buildings where a single front door to the street provides access to a staircase, from
which very small studio flats are reached on each of the four or so floors. A number take the
form of hard to left mid rise blocks close to a major traffic artery or to car parks. In English
cities, neighbourhoods of Bedsit Beneficiaries are more likely to consist of tall, three storey
terraced houses which may have been built in the late nineteenth century for middle class
families with a servant but which are now too large for the typical family. Many of these
houses have been bought up by housing associations as places to let or as hostels under 'care
in the community' programmes. In each of these cases, the buildings are packed in at high
residential densities and what little land was originally allocated to gardens is seldom tended
with any enthusiasm by current residents. Public spaces are most likely to be shared with
motorists and shoppers, and inner city parks are likely to be some distance away. Such areas
may be supported by local convenience stores along major arteries and obviously have good
access to the variety of shops located in the city centre nearby.
2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Description - Sociology and Environment (Continued)

Economy Neighbourhoods of Bedsit Beneficiaries, typically rely for employment on service


jobs in city centres. These are increasingly polarised between low paid casual work in shops
and restaurants, and higher paid work with better long term career prospects for those with
appropriate professional qualifications.
Consumer Values For Bedsit Beneficiaries, consumption is not a priority. For the better
educated, the priority is the development of their 'human' capital, the acquisition of degrees
or further technical qualifications. For the less fortunate, the priority is overcoming specific
social or medical handicaps. Living in small flats rented only for short periods of time, many
residents have yet to reach the 'nest-making' phase of their lives which involves fitting out the
home with products that match their own particular tastes. Few people's jobs command the
salaries that would enable them to engage in the more cosmopolitan lifestyles common in
more affluent quarters of the inner city.
Consumption Patterns Bedsit Beneficiaries provides a poor market for virtually all
widely advertised goods other than rucksacks and bicycles.
Change The key advantages these neighbourhoods offer are affordable housing and
proximity to the city centre. Many have seen their status decline as vulnerable groups have
been cared for in the 'community' and the fortunes of many individual neighbourhoods is

Description - Sociology and Environment


bound up with decisions about the future of particular hostels and housing association
properties.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Description - Culture and Consumer Psychology


These people live in purpose built flats, or converted houses located in, or near to, city
centres. Most property is privately rented. The market values of these properties can vary
considerably and this is reflected in the composition of the people who live here. The social
and environmental conditions may vary a good deal at the very local level but overall, while
there are various problems such as theft, noise and the threat of racial attack, these are not
unpleasant urban areas in which to live. Various ethnic groups are well represented in these
areas, and this Type is common in Scotland.
Most of these people are aged between 18 and 30, and there are very few children or
pensioners. Most are living alone. These are heterogeneous people, which is reflected in their
occupations. Many work in the old and the new professions, and a significant number are
employed in sales and customer service, or in hotels and catering. There is a high proportion
of students, and a high rate of unemployment. For those who are now established in
employment, work is more likely to be seen as a career than simply a job. Levels of formal
qualifications are similarly mixed, and all social grades are represented.

Description - Culture and Consumer Psychology


This Type is quite transient in nature. A few older people may have lived in these areas for a
number of years, but most people stay for only a year or two. When they leave, they are likely
to be replaced by others who have the same or similar characteristics. Most have arrived at a
temporary phase in their lives, often between higher education and working life. Once they
have established a direction, they move on.
This diversity in occupations also translates into a wide and bipolar range of incomes, with
some individuals being quite wealthy and others surviving on state benefits. Most have a
current account, a credit card and an active overdraft facility, but there is little interest in
money management and life is lived for today. Consequently, levels of savings and
investments are low, and some people have significant personal debt. Those who enjoy higher
incomes and have a professional working life may have a different perspective on the future,
and they consider personal finances more carefully.
Routine grocery shopping is seen as a chore, and these people normally shop infrequently and
do not spend a great deal. There are probably many quick trips to stock up on items which are
needed immediately. They are not particularly price conscious and will shop at any store that
offers long opening hours and a good range of brands, including more unusual brands.
Takeaways, often ordered by ‘phone, are more common than a conventional family dinner.
These people are well-informed and they have sophisticated tastes. They are widely read. The
Guardian, the Independent and the Sunday Times are popular newspapers. They also read
quality specialist interest magazines. Watching TV and videos or DVDs occupies a fair amount
of leisure time but they are very selective about programme choice and prefer documentaries,
plays and classic films to light entertainment, although soaps which reflect their actual or
desired lifestyle are also popular. They visit the cinema frequently and they have an active
interest in the Arts, in all types of music and in world affairs. A busy social life with friends is
important, and they are often out at the pub, the club or the restaurant.
A marked feature of these people is their quick adoption of innovative products, such as IT,
and they are well versed in the use of the Internet for information and shopping. Car
ownership is low, a consequence of limited income in some cases but more generally by their
central locations and adequate public transport, If a car is owned, it is likely to be a small,
economy model of almost any make but with some preference for the more unusual marques,
that will in some way reflect a sense of individuality.

2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Description - Culture and Consumer Psychology(Continued)


The degree of optimism is also bipolar amongst these people. Some are sanguine about the
future but the majority are positive, and also ambitious. They are quick to initiate and to
respond to change, which they welcome in their lives. These people do not want or seek the
comfort of routine. An emerging sense of self and of personal destiny drives their beliefs and
attitudes and although it may be denied, they are influenced by the view and by the approval
of others. There is an element of vanity in their behaviour. Most are wary of consumer society
but also seek the benefits it provides, in terms of personal comfort, personal development and
social acceptance.
These young, single people live a varied life in terms of spending money and time. Generally,
they have informed and cultured preferences but they do not have the necessary disposable
income to support the lifestyle to which they aspire.

Description - Culture and Consumer Psychology

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (28.91%)
Marital Status Single (65.20%)
Household Composition Single, non pensioner (50.86%)
Length of Residency 1-2 years (29.24%)
Health Some health problems
Smokers

Full details
in Section
Our Education
5 Adults Mixed, many with degrees
Children Few children, above average

Full details
in Section
Our Work Lives
6 Occupations Mixed, Unemployed, Lower manager/
professsional, private sector

Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Bands A-B
Home Ownership Private rented
House Value £100k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Mixed, outdoor activity, self catering holiday
Leisure Interests Cinema/films
Going to the pub
Media Mp3 player
Characteristics

The Guardian

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Homeless
Third World
Crime Likely to occur near home, at night
Environment Not concerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 52.61 Couples, no children 14.72
Female 47.39 Couples, dependent children 4.81
Couples, non-dep children 1.18
Age Lone parent 4.51
0-4 3.41 Single, non pensioner 317 50.86
5-14 4.63 Single, pensioner 10.93
15-24 20.14 All pensioners 2.03
25-34 28.91 Students in shared house 471 2.02
35-44 15.07 Student, living alone 12.41
45-54 9.98 Student, away from home 0.28
55-64 6.78
65-84 9.29 Number in Household
85+ 1.73 1 person 202 61.79
2 person 26.40
Age by Gender* 3 person 6.98
90+ 0.64 4 person 3.07
85-89 1.12 5 person 1.17
80-84 1.69 6 person 0.39
75-79 2.30 7+ person 0.26
65-74 5.22
60-64 3.14 Length of Residency
55-59 3.62 Less than 1 year 26.42
50-54 4.86 1 - 2 years 29.24
45-49 5.07 3 - 5 years 19.94
40-44 6.43 6 - 8 years 8.19
35-39 8.65 9+ years 16.12
30-34 12.56
25-29 16.23 Social Grade
20-24 15.43 A/B Upper Middle/Middle 19.17
16-19 4.31 C1 Lower Middle 33.27
0-15 8.71 C2 Skilled Working 11.44
Male Female D Working 18.79
E Lowest level of subsistence 17.33
Marital Status 0 50 100 150 200

Single 65.20
Who We Are

Co-habiting 16.16
Married 18.60
Divorced 9.39
Widowed 5.44

Children in Household
1 child 20.44
2+ children 10.82 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 5.09 Anaemias N/a
Black 2.88 Diabetes mellitus N/a
Caribbean 1.27 Schizophrenia & other 351 N/a
Irish 2.35 Neurotic, behav. & other 209 N/a
Mixed 1.49 CNS inflammatory diseases N/a
2+ ethnic groups 8.31 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.37 Pulmonary disease & other N/a
Christian 52.37 Cerebrovascular diseases N/a
Other 6.57 Acute upper resp. infections N/a
None or not stated 40.69 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 2.65 Other acute lower resp. inf. N/a
Africa 2.18 Lung diseases ext. agents N/a
Caribbean 0.56 Liver diseases N/a
Cyprus 0.10 Gall bladder/other disorders N/a
Eastern Europe 0.71 Kidney diseases N/a
Far East 1.36 Abortions N/a
Jamaica 0.31 Labour & delivery problems N/a
Middle East/Central Asia 0.65 Delivery N/a
South Asia 1.98 Care complications N/a
USA 0.36 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** 409 N/a
Mental health** 395 N/a
Fairly good N/a Teenage pregnancies** 250 N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 269 N/a
Children’s Education English not used home 269 N/a
Have free school meals N/a
Keystage 1 Refugee status 446 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 201 N/a
English not used home 279 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk 235 N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance 290 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan 204 N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 423 N/a Private rented N/a
Converted flats 246 N/a Public rented 350 N/a
Coverted/shared house 385 N/a
Communal establishm’t 264 N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room 614 N/a £30,001-£40,000 N/a
2 rooms 624 N/a £40,001-£50,000 N/a
3-4 rooms 201 N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 293 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art 207 N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet 203 N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology 215 N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* 239 N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 221 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays 217 N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times 210 N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access 217 N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player 232 N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist 224 N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman 241 N/a
Product quality N/a Newsweek 201 N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian 288 N/a
The Independent 265 N/a
The Mirror N/a
The Observer 232 N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 440 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live 248 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment 242 N/a
Weltanschauung

Racism N/a Homeless 295 N/a


Drug users or dealers N/a Human rights 398 N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health 225 N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World 229 N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 209 N/a Gave to charity last year N/a
Stealing/attempt stealing 246 N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime 278 N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night 228 N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation 208 N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh

Type F35 Bedsit Beneficiaries 0.73%


Childless couples and singles renting in city centres from private
or public landlords.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 10/61 Rank 22/61


Value 38.152 Value 19.919

Low High Low High

Income Barriers to Housing and Services

Rank 13/61 Rank 15/61


Value 0.226 Value 26.707

Low High Low High

Employment Health and Disability

Rank 10/61 Rank 9/61


Value 0.183 Value 0.964

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 6/61 Rank 4/61


Value 43.389 Value 0.868

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Overview
Key Features
Singles and co-habitees
Many children
Mixture of ethnicity
High unemployment
Modest incomes
Jobseeker’s Allowance
Free school meals
TV popular
Bad place to live
Regional Houses

Stockwell, SW9

Rankings Top Councils


Age Rank (29/61) Tower Hamlets (44.89%)
Wealth Rank (55/61) Southwark (44.34%)
Good Health (42/61) Hackney (43.44%)
Highgate, N6 Fear of Burglary (13/61) Lambeth (27.75%)
Degree (28/61) Islington (25.90%)
Public Renting (2/61) Newham (25.18%)
Higher Tax (34/61) Camden (22.18%)
Environment (50/61) Haringey (17.68%)
Internet (31/61) Lewisham (16.63%)

Constituencies Regional Distribution


Tottenham, N17
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Metro Multiculture contains people who rent public housing in the inner areas of London where a particularly high
proportion of the population belongs to minority communities.

Key Features Communication


Singles and co-habitees Receptive
Many children Telemarketing
Mixture of ethnicity TV
High unemployment Radio
Modest incomes Posters
Jobseeker’s Allowance Unreceptive
Free school meals Magazines
TV popular Centre-right newspapers
Bad place to live

Description - Public Sector Focus


Education Over a third of Metro Multiculture have no qualifications; however, at the other end of the scale a
higher proportion than is typical across the country have a degree. The children have many disadvantages.
Households are generally poor, and there is a large proportion of ethnic minorities in the population. Many children
do not speak English at home, making parental support for school work difficult. Consequently attainment levels at
school are quite low (although not as low as some other types in Welfare Borderline areas), and many will leave
school with very few GCSEs. Nevertheless, a slightly higher proportion than the national average actually go on to
university, possibly taking advantage of Widening Participation and the wide choice of establishments that exist in
London.
Health Metro Multiculture people tend not to eat well, many will be heavy smokers, and a significant proportion
will drink. For many the closest they get to sport is in the betting shop. Therefore, despite the relatively young age
profile, there are above average numbers entering hospital with respiratory, heart and liver disease. There is also
some evidence of mental health problems, although this is not as marked as in other types within Welfare

Description - Public Sector Focus


Borderline. It is unlikely that many of the population will have private medical insurance, so the burden lies with
the NHS.
Crime The multicultural nature of the population makes it difficult for many neighbours to even communicate
with each other, so households can often tend to be quite insular. There is an above average fear of crime,
particularly racial abuse; this level of fear is commensurate with the actual incidence of crime. Whilst anti-social
behaviour is not as rife as on some large estates in provincial cities, it is still well above the national average.
Offences are more likely to happen in or near the home. People’s views of the police are varied, probably reflecting
the diverse cultural backgrounds of this Type.
Finances A reasonable proportion of the population are in employment and paying income tax; indeed some
are earning enough to pay at the higher rate. However, many more are out of work and claiming Jobseeker’s
Allowance. The low levels of pay received by the majority of workers also gives rise to high claim rates for Income
Support. This is a relatively young population, so only a small proportion are on the state pension; however, those
that are will also probably be claiming Pension Credits.
Environmental Issues These people have little noticeable concern for the environment; combined with
low incomes this makes it highly unlikely that they will contribute to environmental charities. Car ownership is low,
and those that have access to a car are likely to do low annual mileage. Whilst many of their homes occur in
blocks, and hence are reasonably well insulated, this is countered by their lifestyle and the large numbers of
children causing quite high energy usage.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Description - Sociology and Environment


Summary Metro Multiculture contains people who rent public housing in the inner areas of
London where a particularly high proportion of the population belongs to minority
communities.
Demography Neighbourhoods of Metro Multiculture are found in areas of inner London
where the original dwellings have been demolished and replaced with public housing rented
out to people on low incomes. These are mostly areas of medium and high rise housing, unlike
the low density estates more characteristic of middle and outer ring suburbs, and over a half
of the population live other than on the ground floor, mostly in flats with only one or two
bedrooms.
Many of these flats are in pre-war 'estates' built by the London County Council, mostly of
three or four storeys, but there are also a number of post war tower blocks and more recent,
smaller developments of low rise buildings. Today around a third of population of these estates
are from non white populations. In particular, they accommodate large numbers of Black and
Bangladeshi residents as well as an increasing numbers of Kurds, Albanians and Somalis
displaced from their countries by civil unrest. In some parts of London these estates will also
accommodate people of distant Irish descent and of current Roman Catholic persuasion.
People of Indian or Chinese descent are less likely to live in these areas.
The population is concentrated in the younger working age groups, from 25 to 45, which

Description - Sociology and Environment


results in much higher child populations than in surrounding areas populated by single
professionals and childless couples. It is from these neighbourhoods that most inner London
schools will recruit their children. Very many of these children are the products of single
parent families and of mothers who were married at an early age, which contrasts with the
situation in surrounding middle class family areas where women are particularly likely to have
children in their later years.
Most people have tended not to place a high priority on educational qualifications and, as a
result, are trapped in low income inner city service jobs which many find unappealing,
especially when the lifestyle which their wages will support is contrasted with that of the well
educated young singles living in smart flats not too distant.
These areas also contrast with the British Born Black areas to which the more enterprising
members of minority communities will have moved, slightly further away from central London
and whose populations are now busy acquiring equity in their homes and assisting their
children with their homework. The contrast between the living standards in these
neighbourhoods and the rest of inner London can easily undermine the motivation of local
youngsters to make the effort to find and hold down low status service jobs. Arguably it may
also contribute to the growth of an extensive informal economy and a substantial criminal
underclass. Crime and the poor relations between these communities and the local police are
critical issues in these neighbourhoods.

2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Description - Sociology and Environment (Continued)


Environment Neighbourhoods of Metro Multiculture consist of developments of varying
ages and heights. The earliest areas of council housing in inner London were often built in the
form of four storey brick blocks, many of which incorporated what were known as 'deck
access', external corridors from which flats could be individually accessed from a single stair
well. Many of these older blocks are now refurbished with lifts and new garbage chutes. More
recent examples of this neighbourhood take the form of high rise blocks, often built in
clusters, accessed from a central lift shaft. Many of these were originally used to house
families but today have been offered to single people and to students where they are
otherwise difficult to let. More modern examples are high density low rise infill estates,
accommodation on which tenants can make a substantial profit if they exercise their right to
buy and agree to continue to live in the houses for a statutory period of time. A common
feature of all these environments is that there is little room for cars. Most people find it
cheaper and more convenient to rely on local buses and tubes to get to work or to visit
friends. Many of these developments are close to major thoroughfares which provide easy
access to shops run by other members of minority communities.
Economy Neighbourhoods of Metro Multiculture are now almost wholly dependent on the
service sector for employment. Whilst most of the population work in shops and offices,
significant numbers are employed in transport and distribution, in construction and with local

Description - Sociology and Environment


utilities. Within the service sector the government is often an important employer and many
women, particularly from the Black and Irish communities, work in local hospitals. Indeed
within the Black community there is evidence to show that women are currently improving
their position much faster than men, both in terms of their acquisition of formal qualifications
and in take home pay. The community is quite well insulated against economic fluctuations.
Consumer Values In Metro Multiculture, the values of the younger British born
generation are often very different from those of first generation immigrants. Whilst their
parents would have been thrifty savers who could rely on family and relatives to help them
out in times of difficulty, the younger generation is much more motivated by symbols of
conspicuous consumption and less willing to defer gratification. However, whilst most younger
members of these communities have adopted the lifestyles of the host community, a
significant number search for new identities through the fusion of Black and mainstream
traditions in music and fashion, and play a very important role in cultural innovation. Though
not to everyone's tastes the emphasis on style and rhythm provides a sophistication which
enlivens otherwise drab environments.
Consumption Patterns Metro Multiculture provides a poor market for home
improvement and gardening products, for motoring, information technology, package holidays
and most financial services. However the population does spend heavily on mobile phones and
on overseas travel. Less recognised is the large amount that is typically spent on children's
clothing.
Change Poor schools and high crime levels are the factors that deter higher income groups
from moving into these neighbourhoods and that prevent these communities taking full
advantage of their close proximity to the high wages and exciting job prospects of the centre
of a global city.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Description - Culture and Consumer Psychology


These people live in purpose built, multi-storey flats located in the centre of large cities,
usually London. The flats are usually rented from private landlords. Noise, robbery, vandalism,
drug abuse and other urban ills are fairly common, and these are not seen as pleasant areas
in which to live, although there may be very desirable properties close by. A key feature of
these people, is their multi-ethnic mix, particularly Black Africans and those of Asian origins.
The real or perceived threat of racial attack concerns many residents.
There are very large numbers of children and young adults living in these areas. Few are over
45 years of age. Households can be very large with some overcrowding. The standard nuclear
family is fairly uncommon and there is a great deal of cohabitation and many single parents.
While some of these people have professional jobs, most are in elementary, menial
occupations in the service sector, notably in hotels and catering. The absence of conventional
family units means that many are full-time carers. Unemployment also runs high in these
areas. The presence of professionals may indicate some 'gentrification'. Most people earn only
a modest income and have little by way of formal educational qualifications but some are

Description - Culture and Consumer Psychology


better qualified, up to degree level, and enjoy much higher incomes. Levels of savings and
investments are low and most live and spend in the present, following a hand to mouth
existence. Ownership of current accounts and credit cards is low, with many preferring cash
and making extensive use of the Post Office. Levels of personal debt can be considerable.
These people shop frequently, usually in the nearest high street store. The presence of large
numbers of children can create high expenditure on routine grocery shopping, and these
people have to budget carefully. However, cooking and healthy eating do not have a high
priority and frozen, oven-ready meals are popular, as well as takeaways. They rarely sit down
for a traditional family meal. They are very exposed to and very susceptible to marketing
signals. Few people have a car, given the generally low incomes and the urban location with
decent public transport. However, the car is seen as an important status symbol.
The TV is a regular source of entertainment and information. They prefer soaps and game
shows, and would like to see more TV channels. However, they are not TV addicts. Visits to
the cinema are popular and there is a notable interest in music. They read all kinds of
newspapers and specialist interest magazines. Holidays are rarely taken. Some men will be
regular or heavy drinkers and attitudes to recreational drugs are very tolerant. Gambling is
also a significant interest. In general, they have a relaxed and carefree set of responses to
their lot in life, which they would like to change, but they are not inclined to worry unduly.
There is probably some feeling of alienation from mainstream culture amongst these people
and they develop their own values, attitudes and patterns of behaviour. On a day-to-day
basis, they live in the present and can be frivolous with available funds, buying items which
have an immediate appeal but little lasting value. These people are traditional in some
respects, even archaic. For example, there are very fixed views about gender roles and the
woman’s place will often be seen as in the kitchen. They would like to change and they often
welcome change but in some respects, they are laggards. For example, there is little interest
in IT based products and they make little use of the Internet for either information or for
shopping.
These people live in multi-ethnic areas. They are eager to spend and acquire but they often
lack the necessary income.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (18.49%)
Marital Status Single (56.10%)
Household Composition Lone parent (15.97%)
Length of Residency Less than 1 year (18.00%)
Health Bad diet and inactive lifestyle
Smokers

Full details
in Section
Our Education
5 Adults Mixed, no qualifications, some degree level
Children Same as parents

Full details
in Section
Our Work Lives
6 Occupations Unemployed
Admin & secretarial

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness High

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Bands B-C
Home Ownership Public rented
House Value £210k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Fashion clothing
Bingo
Media The Mirror
Characteristics

High TV viewing

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad/average place to live
Neighbours go own way
Charities Human rights
Aids
Crime Fear of racial attack
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 47.35 Couples, no children 7.09
Female 52.65 Couples, dependent children 15.12
Couples, non-dep children 3.24
Age Lone parent 244 15.97
0-4 9.16 Single, non pensioner 25.05
5-14 15.89 Single, pensioner 12.52
15-24 14.51 All pensioners 2.88
25-34 18.49 Students in shared house 0.53
35-44 15.63 Student, living alone 12.39
45-54 9.20 Student, away from home 0.48
55-64 6.81
65-84 9.19 Number in Household
85+ 1.11 1 person 37.57
2 person 24.45
Age by Gender* 3 person 15.95
90+ 0.34 4 person 11.53
85-89 0.74 5 person 6.24
80-84 1.35 6 person 214 3.01
75-79 2.13 7+ person 234 1.25
65-74 5.60
60-64 3.40 Length of Residency
55-59 3.43 Less than 1 year 18.00
50-54 4.24 1 - 2 years 21.20
45-49 4.97 3 - 5 years 21.01
40-44 6.82 6 - 8 years 11.78
35-39 8.71 9+ years 27.93
30-34 9.51
25-29 8.87 Social Grade
20-24 7.80 A/B Upper Middle/Middle 13.89
16-19 5.48 C1 Lower Middle 26.49
0-15 26.60 C2 Skilled Working 11.83
Male Female D Working 22.44
E Lowest level of subsistence 25.35
Marital Status 0 50 100 150 200

Single 56.10
Who We Are

Co-habiting 8.97
Married 32.34
Divorced 8.46
Widowed 6.50

Children in Household
1 child 28.57
2+ children 34.41 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 316 13.09 Anaemias 231 N/a
Black 1276 26.42 Diabetes mellitus N/a
Caribbean 903 9.19 Schizophrenia & other 319 N/a
Irish 211 2.87 Neurotic, behav. & other N/a
Mixed 409 4.90 CNS inflammatory diseases N/a
2+ ethnic groups 268 18.23 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.68 Pulmonary disease & other N/a
Christian 55.10 Cerebrovascular diseases N/a
Other 426 19.67 Acute upper resp. infections N/a
None or not stated 24.55 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 2.74 Other acute lower resp. inf. N/a
Africa 773 11.42 Lung diseases ext. agents N/a
Caribbean 816 3.75 Liver diseases N/a
Cyprus 469 0.62 Gall bladder/other disorders N/a
Eastern Europe 600 2.73 Kidney diseases N/a
Far East 289 2.00 Abortions 290 N/a
Jamaica 821 2.17 Labour & delivery problems N/a
Middle East/Central Asia 411 1.69 Delivery 327 N/a
South Asia 350 5.84 Care complications N/a
USA 0.28 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 500 N/a
Have free school meals 315 N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 283 N/a
English not used home 500 N/a
Refugee status 485 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed 240 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport 321 N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support 270 N/a
Personal Income Job seekers allowance 298 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) 240 N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
206 N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) 202 N/a
Balance £1001+* N/a CII band 5 (51+) 232 N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 481 N/a Private rented 354 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room 445 N/a £30,001-£40,000 N/a
2 rooms 365 N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban 302 N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 224 N/a
Seaside retirement N/a £300,001-£400,000 241 N/a
Island flag N/a £400,001-£500,000 242 N/a
£500,001-£600,000 268 N/a
Geographic Examples
Where We Live

£600,001-£800,000 253 N/a


Glasgow City N/a £800,001-£1,000,000 261 N/a
Scottish Borders N/a £1,000,001-£1,250,000 252 N/a
Manchester N/a £1,250,001-£1,500,000 296 N/a
Solihull N/a £1,500,001-£1,750,000 299 N/a
Newham N/a £1,750,001-£2,000,000 414 N/a
Weymouth & Portland N/a £2,000,001+ 253 N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access 215 N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues 247 N/a
More than once a week N/a Family/friends 236 N/a
Once a fortnight N/a Free samples 231 N/a
Once a month N/a Internet 261 N/a
< £20 N/a Leaflets 251 N/a
£20 - £39 N/a Direct mail 268 N/a
£40 - £59 N/a Newspaper/magazines 235 N/a
£60 - £89 N/a Posters 329 N/a
£90+ N/a Radio adverts 300 N/a
Use loyalty card N/a Telephone advice lines 236 N/a
Telemarketing calls 404 N/a
Shops Visited TV adverts 286 N/a
Aldi N/a TV shopping channels 354 N/a
Alldays N/a Visiting shops 244 N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters 216 N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman 371 N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian 205 N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live 239 N/a Cancer prevention N/a
Bad place to live 249 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours 239 N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism 224 N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition 201 N/a Medical research N/a
Burnt out cars 209 N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack 228 N/a 10
0 50 100 150 200
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime 252 N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned 215 N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence 208 N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures 178 N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing 317 N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books 152 N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* 164 N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets

Type F36 Metro Multiculture 1.66%


Tenants of public housing in inner city areas, with a high proportion
belonging to minority communities.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 8/61 Rank 18/61


Value 44.452 Value 26.297

Low High Low High

Income Barriers to Housing and Services

Rank 6/61 Rank 4/61


Value 0.343 Value 39.895

Low High Low High

Employment Health and Disability

Rank 12/61 Rank 12/61


Value 0.177 Value 0.814

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 8/61 Rank 5/61


Value 39.440 Value 0.822

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Overview
Key Features
Young families with kids
Teenage pregnancies
Poor child discipline
Some overcrowding
High unemployment
Low incomes
Income Support
Modern city centre flats
TV addicts
Regional Houses

Liverpool, L24

Rankings Top Councils


Age Rank (22/61) Manchester (10.03%)
Wealth Rank (56/61) Nottingham (9.96%)
Good Health (51/61) Norwich (6.26%)
Portsmouth, PO3 Fear of Burglary (7/61) Birmingham (5.73%)
Degree (53/61) Corby (5.67%)
Public Renting (8/61) Redditch (5.67%)
Higher Tax (41/61) Falkirk (5.55%)
Environment (48/61) Harlow (5.20%)
Internet (51/61) Coventry (5.19%)

Constituencies Regional Distribution


Leeds, LS4
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Upper Floor Families contains low income young couples with children who rent homes in purpose built flats from
local councils in England's larger cities.

Key Features Communication


Young families with kids Receptive
Teenage pregnancies TV
Poor child discipline Telemarketing
Some overcrowding Posters
High unemployment Direct mail
Low incomes Unreceptive
Income Support Newspapers (except red tops)
Modern city centre flats Magazines
TV addicts

Description - Public Sector Focus


Education The adults in Upper Floor Families are generally poorly educated, with almost two thirds having few
if any formal qualifications. Compared to the national norm, proportionately less than half of the population have a
degree. Some do seek to better themselves, so the provision of further education facilities can be important. It is
not surprising that children brought up in this environment also struggle to achieve. Attainment levels throughout
their schooling are very low; like their parents very few will even achieve the 5 or more Grades A to C at GCSE
that can form a solid foundation for their working life. Consequently, only a small proportion will proceed to
university.
Health Partly through poor education and partly through very low income levels, these people eat very poor
diets. Not only are they unlikely to spend the extra money required for healthy foods, they are more likely to
spend what money they do have on cheap junk foods. It is also likely that many will both drink and smoke heavily,
and drug and alcohol abuse is a common problem. Consequently there are some serious health issues associated
with this population, particularly relating to the heart, liver and respiratory organs. Given the nature of these

Description - Public Sector Focus


neighbourhoods it is perhaps unsurprising that the rate of teenage pregnancies is very high.
Crime These are generally unpleasant places in which to live. Neighbours are more likely to be problematic to
each other than to help when in need. Levels of anti-social behaviour and crime, whilst not as bad as in some
other neighbourhoods, are still unacceptably high. It is more likely that these people will be victims of crime in
their own home, rather than elsewhere. Rating of the police is not particularly high.
Finances The high levels of unemployment, and the low incomes earned by those in work, mean that the state
needs to support many in these neighbourhoods. All types of income-related state benefits have high take-up
rates. Consequently most have insufficient money to put aside in savings and investments, so many will continue
depending on benefits throughout their working lives and their retirement.
Environmental Issues There is little concern for environmental issues; these people are clearly focussed
on their own immediate needs. Many households do not have access to a car, although those that do may do a
reasonable annual mileage.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Description - Sociology and Environment


Summary Upper Floor Families contains low income young couples with children who rent
homes in purpose built flats from local councils in England's larger cities.
Demography Upper Floor Families neighbourhoods are found in England's larger provincial
cities, but not in London, where councils have built a mix of low rise houses and small flats,
many of which are now occupied by families with children.
Approximately two thirds of the dwelling units are on the ground floor and those that are on
higher floors are typically in mid rise buildings, ones with three or four floors, rather than in
high rise blocks.
Most of these estates are ones which have been built since 1945, typically to accommodate
slum clearance populations, and today these accommodate mostly poorer and younger
tenants, many of whom experience some or other form of deprivation. These by and large are
not estates where people have chosen to exercise their right to buy but are estates which are
mostly well established and have a broad mix of age groups. However they do contain a
significant minority of very young adults in their twenties, many of whom are single women
who have entered into early relationships and who are now single parents. Many other tenants
are single and many are co-habiting partners, drifting into and out of relationships. A key
feature of these estates is their large child populations, many of whom live in unstable
household arrangements with step children and various live in partners, conditions which can

Description - Sociology and Environment


easily lead to domestic violence and to child abuse. These are likewise places where many of
the children live in large families and where the task of parenthood is a stressful and
burdensome experience for many of the mothers. The large number of children, many of them
poorly disciplined, contributes to a social environment which often irritates the older residents.
It discourages them from purchasing their freeholds and thereby improving the status and
appearance of the estates and encourages them to apply, often successfully, for transfers to
other 'better' estates. Those that remain seldom feel authorised to apply the social disciplines
which would be commonly used in more cohesive estates in smaller towns and many residents
can become worried by threats and by physical attack as well as annoyed by the many
instances of petty crime and vandalism of the environment. Schools in these areas often lie
near the foot of their local authorities' league tables with only small proportions of children
staying on to acquire formal qualifications. This further contributes to the cycle of deprivation
as residents have difficulty in finding jobs paying enough to support a family. As a result many
end up without a job and rely on welfare benefits.

2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Description - Sociology and Environment (Continued)


Environment Neighbourhoods of Upper Floor Families consist of developments of varying
ages. Many of the houses were built between 1945 and 1970 mostly on greenfield locations
rather than in areas of inner city slum clearance. One senses that the mid rise developments
were intended to add visual variety to what would otherwise have been monotonous
arrangements of crescents of semi-detached houses and terraces in small blocks because
most of these estates were built at much lower overall densities that more modern council
houses. Overall the dwellings seldom have more than two bedrooms and a high proportion of
the child population live in conditions officially described as overcrowded. These estates date
from the period when low densities and large swathes of public grassland were felt to provide
a more healthy environment than the inner city and when environmental considerations often
took precedence over issues such as access to shops, employment and public services. In
estates where many families are too hard up to own and run a car, many are dependent upon
infrequent and expensive bus services which necessarily serve only a limited set of
destinations. Although most children are within easy reach of modern, purpose built schools,
many residents are poorly served by shops which cluster in neighbourhood centres, which are
often beyond easy walking distance. In these estates a particularly high proportion of children
live in homes which do not have access to a car severely limiting the range of experiences that
they can be exposed to by their parents.
Economy Neighbourhoods of this sort have, in recent years, been greatly affected by the

Description - Sociology and Environment


shift of manufacturing employment from large provincial cities to smaller industrial towns
closer to the motorway network. Many residents in these neighbourhoods are clearly finding it
difficult to secure jobs in modern service industries and a particularly large number of children
are in households where no parent is engaged in employment.
Consumer Values Upper Floor Families contains many people whose material aspirations
conflict with their restricted financial circumstances. People understandably want their children
to share the advantages visibly enjoyed by children in nearby estates of middle class housing
and the products seen on the television which many watch for many hours a day. This leads to
frequent applications for consumer credit many of which get turned down as a result of the
high levels of County Court Judgments that many households have accumulated. Tastes are
mostly unsophisticated and price is more important than service or variety in the selection of
local grocery supermarkets. However this is a culture that places high value on older
established and well known brands.
Consumption Patterns Upper Floor Families provides a poor market other than for basic
foodstuffs. Few people spend much time cooking from basic ingredients and prefer to shop
frequently and in small amounts for food which is often bought in tins and packets. Fish and
chips, Chinese takeaways and cheap burger bars supplement a not particularly healthy diet.
Change Improving the levels of work skills is key to the regeneration of neighbourhoods of
this sort and many argue that programmes to improve levels of competence in information
technology are critical if the cycle of disadvantage in these areas is to be broken.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Description - Culture and Consumer Psychology


These people typically live in fairly modern, purpose built low-rise flats, in fairly central locations
in major cities. There are the usual social and environmental problems associated with poorer
people living in an urban setting, and few would choose to live here. The flats are mainly
publicly rented. There is some presence of ethnic groups in these communities, usually Black
Caribbeans.
A marked feature of this Type is the very high proportion of children and young adults, with
relatively few older people. Households can be very large and there is some overcrowding. In
addition, the traditional nuclear family is a rarity, with many unorthodox 'family' arrangements,
including a high proportion of single parent families. Dysfunctional family units are very likely to
be a factor behind the relative poverty and various social ills, both of which are handed down
through the generations. The vast majority of these people fall into the social grade categories
'D' and 'E'. Poor living conditions contribute to many problems associated with chronic illness.
These people are poorly qualified in all respects, including formal qualifications. Many are full-
time carers and unemployment is high. Those in work will have routine or semi-routine jobs as

Description - Culture and Consumer Psychology


process and plant operatives, or very basic work in the service sector particularly in hotels and
catering. There may also be some work in manufacturing, but this is likely to offer a very
uncertain future given the demise of conventional work in this sector. Very few people see
employment as anything other than a necessary chore for earning money, and the notion of a
career and of progression is usually absent. Given this kind of work pattern, incomes are low
and so too is the level of savings and investments. Familiarity with financial matters beyond
their immediate needs, is virtually non-existent. Many do not have a current account or a credit
card. The often, pressing need for immediate cash or for an immediate purchase results in high
levels of debt, often by way of unsecured loans.
Routine grocery shopping is frequent and, as might be expected, these people search out the
lowest prices, usually in discount stores. They might also be interested in home delivery and
childcare facilities. Convenience foods are a major grocery purchase. These people have little
interest in healthy eating. For non-food items, they make great use of mail order but hardly ever
use the Internet, there being a widespread lack of interest in this medium for either information
or shopping. Although they have very tight budgets and relatively high outgoings where there
are children, these people do indulge themselves in fashionable 'articles of ostentation', notably
designer clothes. They also indulge the children with, what can be, expensive home
entertainment products, such as computer games, mobile 'phones and the latest toys. They can
be frivolous and even careless with money. While the car is seen as a status symbol, very few of
these people have access to one. These people are very susceptible to the persuasive rather
than the informative elements of marketing messages.
For leisure, these people are TV addicts first and foremost. Their TV diet is confined mainly to
soaps and light entertainment, and great use is made of the video player. They buy a large
number of basic 'lifestyle' magazines in addition to reading the tabloids, such as the Sun, the
Mirror, the News of the World and the Sunday Sport. They rarely socialise at home and there are
few conventional family occasions such as a 'sit-down' evening meal. When they go out, the
standard diversions are bingo, the cinema and the pub. These people are very likely to be heavy
smokers. Not many holidays are taken, mainly due to a lack of funds. They have very little
awareness of, or curiosity about, other cultures.
Apart from immediate family, there are few social networks in these areas. Traditional social
bonds and values were lost many years ago. The lives of these people are now very
circumscribed by a lack of income, limited education, complex family arrangements and narrow
horizons. They struggle with very difficult circumstances and seek occasional and fleeting
pleasures. They can become victims rather than participants in contemporary consumer society.
These young adults, and their children, live an impoverished existence. They have few interests
beyond their immediate social world. 2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (16.68%)
Marital Status Single (49.48%)
Household Composition Lone parent (14.33%)
Length of Residency 1-2 years (25.14%)
Health Bad diet, heavy smokers
Teenage pregnancies

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support and Jobseeker’s Allowance
Indebtedness High

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £81k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Pop music
Personal astrology
Media High TV viewing
Characteristics

The Sun

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Pets
Homeless
Crime Likely to occur in own home
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 47.98 Couples, no children 10.67
Female 52.02 Couples, dependent children 13.11
Couples, non-dep children 3.23
Age Lone parent 219 14.33
0-4 8.21 Single, non pensioner 29.00
5-14 13.68 Single, pensioner 15.47
15-24 14.76 All pensioners 4.30
25-34 16.68 Students in shared house 0.38
35-44 13.85 Student, living alone 6.38
45-54 10.70 Student, away from home 0.29
55-64 8.40
65-84 12.07 Number in Household
85+ 1.64 1 person 44.46
2 person 28.12
Age by Gender* 3 person 13.71
90+ 0.51 4 person 8.36
85-89 1.13 5 person 3.63
80-84 2.02 6 person 1.18
75-79 2.95 7+ person 0.56
65-74 7.06
60-64 4.08 Length of Residency
55-59 4.30 Less than 1 year 20.04
50-54 5.38 1 - 2 years 25.14
45-49 5.32 3 - 5 years 19.99
40-44 6.31 6 - 8 years 10.11
35-39 7.54 9+ years 24.10
30-34 8.38
25-29 8.20 Social Grade
20-24 8.19 A/B Upper Middle/Middle 8.76
16-19 5.36 C1 Lower Middle 21.17
0-15 23.27 C2 Skilled Working 15.63
Male Female D Working 28.16
E Lowest level of subsistence 26.28
Marital Status 0 50 100 150 200

Single 49.48
Who We Are

Co-habiting 12.38
Married 31.08
Divorced 11.49
Widowed 8.67

Children in Household
1 child 29.07
2+ children 26.75 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 4.88 Anaemias N/a
Black 3.45 Diabetes mellitus N/a
Caribbean 210 2.13 Schizophrenia & other 386 N/a
Irish 1.55 Neurotic, behav. & other 285 N/a
Mixed 2.21 CNS inflammatory diseases N/a
2+ ethnic groups 6.09 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.14 Pulmonary disease & other N/a
Christian 63.09 Cerebrovascular diseases N/a
Other 5.59 Acute upper resp. infections N/a
None or not stated 31.18 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.93 Other acute lower resp. inf. N/a
Africa 1.27 Lung diseases ext. agents N/a
Caribbean 208 0.95 Liver diseases 246 N/a
Cyprus 0.06 Gall bladder/other disorders N/a
Eastern Europe 0.43 Kidney diseases N/a
Far East 0.53 Abortions N/a
Jamaica 243 0.64 Labour & delivery problems 210 N/a
Middle East/Central Asia 0.38 Delivery 214 N/a
South Asia 1.93 Care complications N/a
USA 0.09 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** 372 N/a
Mental health** 312 N/a
Fairly good N/a Teenage pregnancies** 376 N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker 232 N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 253 N/a
Children’s Education English not used home N/a
Have free school meals 269 N/a
Keystage 1 Refugee status 221 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 255 N/a
English not used home N/a
Refugee status 235 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed 244 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support 245 N/a
Personal Income Job seekers allowance 234 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
201 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs 255 N/a
Phone bank N/a 2+ CCJs 258 N/a
Pay bills at P.O. N/a £1 - £1000 305 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book 229 N/a Average CII 202 N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) 307 N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 288 N/a Private rented 298 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 317 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 236 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 581 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology 248 N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek 239 N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 210 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live 202 N/a Cancer prevention N/a
Bad place to live 390 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours 221 N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism 201 N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition 250 N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester

Type F37 Upper Floor Families 1.72%


Low income young families with children in small, hard to let blocks
of public sector purpose built flats.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 7/61 Rank 7/61


Value 45.360 Value 45.743

Low High Low High

Income Barriers to Housing and Services

Rank 8/61 Rank 34/61


Value 0.316 Value 20.856

Low High Low High

Employment Health and Disability

Rank 5/61 Rank 7/61


Value 0.218 Value 1.090

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 16/61 Rank 6/61


Value 31.735 Value 0.810

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Overview
Key Features
Young adults
Few children
Low incomes
Income Support
High unemployment
High rise flats
Poor health / smokers
Amongst the poorest in
all senses
Regional Houses

Birmingham, B36

Rankings Top Councils


Age Rank (46/61) Glasgow City (7.80%)
Wealth Rank (61/61) City of London (4.57%)
Good Health (59/61) Dundee City (3.44%)
Airdrie, ML6 Fear of Burglary (55/61) North Lanarkshire (2.96%)
Degree (51/61) Salford (2.95%)
Public Renting (1/61) West Dunbartonshire (2.85%)
Higher Tax (57/61) Newcastle upon Tyne (2.72%)
Environment (59/61) Aberdeen City (2.59%)
Internet (54/61) Inverclyde (2.58%)

Constituencies Regional Distribution


Glasgow, G21
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Tower Block Living contains areas where the majority of the population live in high rise flats and suffer from very
high levels of social and economic deprivation.

Key Features Communication


Young adults Receptive
Few children Telemarketing
Low incomes TV
Income Support Posters
High unemployment Unreceptive
High rise flats Magazines
Poor health / smokers Newspapers (except red tops)
Amongst the poorest in all senses

Description - Public Sector Focus


Education Almost one half of the adults in Tower Block Living left school with no qualifications, and many
more only managed to acquire one or two `O’ levels or GCSEs. Some have degrees, and an above average
number are studying through the Open University. These are therefore areas where further education could play
an important part in improving the education of many households. However, the general low level of qualifications
in the adults is replicated by the children, where few have any academic success. Many will leave school without
any qualifications of note, and the number entering higher education is also well below the national average. In
some parts of the country these areas have high immigrant populations, so the children may often speak
languages other than English at home.
Health These people eat poorly, with many preferring to spend their money on cigarettes and alcohol than on
healthy foods. Leisure time is not normally given over to active pursuits, other than perhaps a walk to the bingo
hall. In Tower Block Living there is therefore a generally high level of health problems, particularly those relating
to smoking and drinking. Mental health problems are also a concern, and with poor educational levels the number

Description - Public Sector Focus


of teenage pregnancies is high.
Crime Although not pleasant places in which to live, the residents are generally slightly more satisfied than
those in other types within Welfare Borderline. Fear of crime is little different from the national average. Although
all major crime types are likely, there is some evidence that home burglary is a particular problem, together with
personal assault on nights out. These people have a fairly neutral attitude to police performance.
Finances This is one of the poorest Mosaic types, with almost 70% not paying income tax, and very few
having any form of savings or investments. Unsurprisingly, almost 4 times the national average are claiming
Jobseeker’s Allowance, and 3 times the norm are on Income Support. Although the elderly are under-represented
in these neighbourhoods, those that do live in the area are highly likely to be claiming Pension Credit and
Disability Living Allowance.
Environmental Issues These people have no concern for the environment; indeed many feel that others
are worrying unnecessarily. However, their lifestyle is generally friendly towards the environment. Very few have
cars, and their small homes in blocks of flats tend to be reasonably energy efficient. Unsurprisingly, with their
attitude and lack of money, little is spent on environmentally friendly products or on donations to environmental
charities.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Description - Sociology and Environment


Summary Tower Block Living contains areas where the majority of the population live in
high rise flats and suffer from very high levels of social and economic deprivation.
Demography More than half of Tower Block Living live in high rise flats. These are
particularly deprived neighbourhoods, with large numbers of people suffering form long term
sickness and/or unemployment. Very few have any formal qualifications and only a small
minority are able to afford a car. Most people are council tenants, mostly living in run down
city neighbourhoods which in previous times gave employment to large numbers of artisans in
factories, foundries and engineering works.
Tower Block Living is especially common in the poorer parts of Glasgow and is also common in
the centres of large provincial English cities such as Manchester, Leeds, Newcastle, Liverpool
and Nottingham, where councils have been particularly vigorous in rebuilding inner city
neighbourhoods. By contrast, London has few Tower Block Living neighbourhoods. Many of
these tower blocks may at one time have accommodated families with children but today
these blocks have mostly be turned over to people without children. Many young people
between the ages of 18 and 30 have been given tenancies in these blocks. Most of these
young people do not have children but, once children do arrive, families are typically moved
out once the children reach school age or are joined by younger siblings. These flats are also
occupied by large numbers of older single people who have been divorced.

Description - Sociology and Environment


Many suffer from various types of deprivation and for many, this type of housing provides
something akin to sheltered accommodation. Many of the young people are likely to be
involved with drugs or to have been in trouble with the law. Few are capable to maintaining
long term relationships whether with partners or with employers.
The decline in manual employment in local workshops and small factories is a major difficulty
for these people, few of whom have the skills to work in occupations which require tactful
dealings with private customers. Many drift in and out of employment in low wage, fringe jobs
in hotels and catering. Unlike inner London council estates, these tower blocks mostly
accommodate poor whites. However, in some there is an increasing minority of residents of
Caribbean descent.

2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Description - Sociology and Environment (Continued)


Environment Neighbourhoods of Tower Block Living are often characterised by mass
production 'system' built architecture which was intended to allow high rise estates to be
erected more rapidly and at lower cost. Though these promises were mostly met, many of
these towers have subsequently suffered from unanticipated problems of damp and decaying
concrete which have often involved councils in major investments in refurbishment. The
interior arrangements often left much to be desired and many resident groups have
successfully campaigned for improvements in security that leave common areas more secure
against unauthorised access than before. In some areas the towers add welcome relief to low
rise architecture whilst in others they have been erected in a series which creates an
impersonal environment which is seldom adequately compensated for by effective
landscaping. Often there is conflict between the objective of softening the concrete towers
through the planting of bushes, security, which favours clear visibility, the interests of local
children for areas in which to play ball games and the interests of older residents for common
areas not to be used as children's playgrounds. Unfortunately many of these estates lack
residents with the energy to mobilise residents' opinions which makes it difficult for local
housing managers to build effective dialogues with local people. Overall the environment is
one in which it is difficult for residents to keep secure any property that they can not lock up
within their cramped homes and this seriously limits the range of leisure activities that they
can engage in.

Description - Sociology and Environment


Particularly in the larger estates, low incomes and vandalism make it difficult for local retailers
to survive which results in residents relying on infrequent buses to reach shops selling a wider
variety of merchandise than everyday essentials.
Economy Neighbourhoods of Tower Block Living often have very low levels of engagement
with their local economies. A key feature of these areas is the very low proportion of people
who own their own businesses.
Consumer Values Tower Block Living constitutes a population at the lowest rung of the
Maslow hierarchy for whom day to day survival is a challenge in its own right and where little
consideration is given to purchases other than basic necessities. People spend much of their
time watching commercial television but lead lives which are largely unaffected by the adverts
that they see.
Consumption Patterns Tower Block Living provides a poor market for virtually all
products traded in the formal economy. These are particularly poor markets for financial
services organisations since most people have no savings nor do they have the security
against which to borrow. It is only pawnbrokers and sellers of second hand furniture and
televisions who appear to thrive in these areas.
Change Some of these neighbourhoods are likely to be improved as a result of
refurbishment. Others are likely to be demolished to make way for more individual, low rise
accommodation.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Description - Culture and Consumer Psychology


These people live in high-rise tower blocks located in the major provincial cities. They live in
small flats, often with only 1 or 2 major rooms. Virtually all these flats are rented from the
local council and any market value they might have is extremely low. These are very
undesirable areas in which to live. In terms of home condition and the social environment,
they are often the worst in the United Kingdom. There are major problems with alcohol and
drug abuse, sleeping rough, theft, wounding, noise, vandalism and so on. In these tower
blocks, there is a significant presence of ethnic groups, particularly Black Caribbeans and
people from Eastern Europe and from the Middle East. The fear of racial attack is also
common. These people often have acute and chronic health difficulties.
There is a very high proportion of young adults, usually single and living in one person
households. There are very few children, apart from infants, and people will move on fairly
quickly if they have children. Any children present in these areas are likely to be part of a
single parent household, or some complex family unit, which is well removed from what is
usually seen as normal. All of these people are very transient, often only staying for a year or

Description - Culture and Consumer Psychology


two until circumstances dictate that they must move.
Of all the types, these are amongst the poorest, in every sense. As far as money is concerned,
they have almost the lowest incomes, and for many this is by way of state benefits. These
people have the highest rate of unemployment in the UK. Many have no formal qualifications
of any kind and if they do, the level is very basic. Those in work, usually have menial jobs
requiring only elementary skills as process and plant operatives, or they work in the service
sector. Some may have acquired training and experience to allow them to work as skilled
craftsmen, but this is rare. The vast majority are in social grade 'E'. A consequence of the
extremely low level of available income and the mixed cultural heritage of these people, is
that savings are effectively non-existent. There are high levels of debt, and there is a
widespread ignorance of, and indifference towards, financial matters. Few have a current
account or a credit card.
These people shop frequently for groceries and the like, spending very little on each visit.
Given their extremely low incomes, they have to budget carefully, and will always search for
the cheapest alternatives, usually in the most accessible discount store. Convenience foods
are very popular, and these people show no interest in diet and healthy eating. The incidence
of smoking is very high. They do like shopping for the more 'high-involvement' goods and
services, and can sometimes spend extravagantly on such items. Products which are seen as
providing evidence of status, or which appeal specifically to vanity, can be very attractive to
these people, who will strive to create an impression of social and personal worth. Such
products may be confined to toiletries, cosmetics and designer label clothes which can be
afforded from time to time. In terms of aspirations, these young people attach a high degree
of meaning to cars, but the reality is that car ownership is way beyond their pockets. Use of
the Internet is very low, apart from Internet connected computer games, and with this one
exception, IT literacy is very limited.
Leisure time is extensive for many of these people, but they lack the means or the inclination
to do much with it. They are TV addicts and spend many hours watching television, including
daytime TV. If they read newspapers, tabloids are the only choice. Traditional family events
such as a sit-down meal are effectively absent from their lives, and quick convenience food or
takeaways will figure highly in their daily diet. As might be expected given their age and their
circumstances, there is no interest at all in home improvements. If the funds are available,
they go to the pub, to the cinema and to clubs and they buy CDs, usually of pop or rock
music. They may have a network of immediate friends, but there are no family or community
structures to provide a sense of cohesion in their lives.
2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Description - Culture and Consumer Psychology(Continued)


The value systems of these young people are extremely primitive, and they are likely to be
very disengaged from the contemporary world. In some cases, they experience great
alienation, and this causes all manner of emotional problems, including despair and anger.
They are a very vulnerable group of people who are usually resigned to what fate had
delivered, and have largely given up any hope that life can improve. They are driven by the
need for very basic sustenance and by the occasional and short-lived diversion.
These young people exist, very much, on one of the bottom rungs of the economic and social
ladders. They are deprived in every possible sense and the culture of dependency is firmly
rooted.

Description - Culture and Consumer Psychology

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (17.01%)
Marital Status Single (59.70%)
Household Composition Single, non pensioner (45.14%)
Length of Residency 1-2 years (23.63%)
Health Bad diet and poor health
Heavy smokers

Full details
in Section
Our Education
5 Adults No qualifications
Children Poor education

Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness High

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £86k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Rock music
Bingo
Media High TV viewing
Characteristics

News of the World

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average/bad place to live
Neighbours go own way
Charities Pets
Homeless
Crime Taking property/attempted taking of property
Environment Unconcerned
Fear of Redundancy Fairly concerned

3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 53.30 Couples, no children 7.97
Female 46.70 Couples, dependent children 4.97
Couples, non-dep children 1.30
Age Lone parent 9.15
0-4 5.54 Single, non pensioner 281 45.14
5-14 6.59 Single, pensioner 19.80
15-24 12.93 All pensioners 3.56
25-34 17.01 Students in shared house 0.29
35-44 14.52 Student, living alone 5.56
45-54 12.67 Student, away from home 0.23
55-64 11.26
65-84 17.28 Number in Household
85+ 2.26 1 person 212 64.93
2 person 23.32
Age by Gender* 3 person 7.30
90+ 0.68 4 person 3.12
85-89 1.52 5 person 1.03
80-84 2.86 6 person 0.28
75-79 4.11 7+ person 0.09
65-74 10.05
60-64 5.49 Length of Residency
55-59 5.67 Less than 1 year 19.55
50-54 6.40 1 - 2 years 23.63
45-49 6.11 3 - 5 years 19.19
40-44 6.87 6 - 8 years 10.55
35-39 7.58 9+ years 27.10
30-34 8.48
25-29 8.55 Social Grade
20-24 8.31 A/B Upper Middle/Middle 7.26
16-19 4.22 C1 Lower Middle 17.93
0-15 13.09 C2 Skilled Working 11.78
Male Female D Working 23.91
E Lowest level of subsistence 226 39.13
Marital Status 0 50 100 150 200

Single 59.70
Who We Are

Co-habiting 9.44
Married 19.60
Divorced 247 15.22
Widowed 10.70

Children in Household
1 child 27.97
2+ children 14.42 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 3.54 Anaemias N/a
Black 259 5.36 Diabetes mellitus N/a
Caribbean 289 2.94 Schizophrenia & other 328 N/a
Irish 2.13 Neurotic, behav. & other 252 N/a
Mixed 2.10 CNS inflammatory diseases N/a
2+ ethnic groups 4.67 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.18 Pulmonary disease & other N/a
Christian 62.56 Cerebrovascular diseases N/a
Other 5.16 Acute upper resp. infections N/a
None or not stated 32.11 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.11 Other acute lower resp. inf. N/a
Africa 2.12 Lung diseases ext. agents N/a
Caribbean 297 1.37 Liver diseases 338 N/a
Cyprus 0.09 Gall bladder/other disorders N/a
Eastern Europe 0.79 Kidney diseases N/a
Far East 0.91 Abortions N/a
Jamaica 345 0.91 Labour & delivery problems N/a
Middle East/Central Asia 228 0.94 Delivery N/a
South Asia 1.43 Care complications N/a
USA 0.14 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** 500 N/a
Mental health** 402 N/a
Fairly good N/a Teenage pregnancies** 347 N/a
Good N/a
Permanently sick 284 N/a Malignant Neoplasm
Poor health 223 N/a Respiratory & intrathoracic N/a
Long term illness 268 N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker 291 N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 327 N/a
Children’s Education English not used home N/a
Have free school meals 295 N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 311 N/a
English not used home N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed 405 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport 208 N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 301 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support 301 N/a
Personal Income Job seekers allowance 378 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 212 N/a
£1000+ N/a
Current Accounts
274 N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book 302 N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) 313 N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 564 N/a Private rented 403 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 403 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 268 N/a
1 room 335 N/a £30,001-£40,000 223 N/a
2 rooms 316 N/a £40,001-£50,000 N/a
3-4 rooms 245 N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 274 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access 266 N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology 239 N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 235 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods 260 N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek 440 N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 228 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours 299 N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights 207 N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime 238 N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage 298 N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs 310 N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing 287 N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F38 Tower Block Living 0.47%


Young people in public sector high rise tower blocks with high levels
of deprivation.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 2/61 Rank 6/61


Value 54.146 Value 45.817

Low High Low High

Income Barriers to Housing and Services

Rank 2/61 Rank 25/61


Value 0.371 Value 23.396

Low High Low High

Employment Health and Disability

Rank 2/61 Rank 2/61


Value 0.283 Value 1.464

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 12/61 Rank 2/61


Value 37.188 Value 0.975

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Overview
Key Features
Low income couples
Pensioners
Independent children
Low rise developments
House proud
Network of friends
Pension Credit
Income Support
Low car ownership

Regional Houses

Wishaw, ML2

Rankings Top Councils


Age Rank (52/61) Dundee City (9.04%)
Wealth Rank (57/61) Liverpool (7.44%)
Good Health (60/61) Norwich (6.53%)
Inverness, IV2 Fear of Burglary (11/61) Glasgow City (6.46%)
Degree (54/61) West Dunbartonshire (5.90%)
Public Renting (6/61) Manchester (5.85%)
Higher Tax (50/61) North Ayrshire (5.77%)
Environment (49/61) Newcastle upon Tyne (5.65%)
Internet (45/61) Clackmannanshire (5.26%)

Constituencies Regional Distribution


Glasgow, G45
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Dignified Dependency contains areas, mostly in England, where small inner city flats and maisonettes are occupied
by low income couples and pensioners whose children are now independent.

Key Features Communication


Low income couples Receptive
Pensioners Telemarketing
Independent children TV
Low rise developments Red top newspapers
House proud Unreceptive
Network of friends Internet
Pension Credit Broadsheet newspapers
Income Support Magazines
Low car ownership

Description - Public Sector Focus


Education Many of Dignified Dependency passed through their education many years ago, when focus and
priorities were very different. Many will have left school at 14 or 15, with over half having gained no qualifications
at all. Very few will have experienced higher education. For most households, the children have already left home.
In those households where there are still children of school age, they show little sign of doing significantly better
than their parents. Many will gain some limited qualifications, but proportionally less than half the national
average will acquire 5 or more good GCSE passes, and very few will proceed to university. In these relatively poor
areas many of the children will qualify for free school meals.
Health Many rely on local stores for their groceries, where choice, particularly of healthy foodstuffs, is limited.
This, coupled with poor education and low incomes conspires to ensure that the diet of Dignified Dependency is
poor. Despite the low incomes, sufficient money is found by many to purchase large quantities of cigarettes, and
to a lesser extent alcohol. These people also tend to have sedentary leisure pursuits, so few get sufficient exercise.
It is therefore unsurprising that health is poor. After adjusting for age, this Type is admitted to hospital at twice

Description - Public Sector Focus


the rate of the population as a whole, with emergency admissions being particularly high.
Crime These areas are viewed by the residents as being unpleasant places in which to live, and whilst this is
generally true, they are not generally as bad as many other urban neighbourhoods. Crime and anti-social
behaviour levels are quite high, with a predominance occurring in the home. Many of these offences occur in the
evening, fuelled by drink or drugs. In many cases the perpetrator is caught, but these residents still have a poor
opinion of the police. These are the sorts of areas where a reassurance message may help.
Finances Many are either retired or unemployed, so make no contribution via income tax. They typically will
qualify for some form of state aid, whether it be Income Support, Jobseeker’s Allowance or Pension Credits. These
are the kinds of neighbourhoods where a significant proportion will qualify for council tax benefit, but even so
payment is still difficult for many. However, the level of poverty means that Local Authorities would be better to
provide support to reduce the risk of non-payment, rather than waiting for the debt to arise then pursuing it
through the courts.
Environmental Issues Many people living in these neighbourhoods were brought up in an era when the
changing environment was not a concern. They therefore have little concern for it, and even if they had they have
little money with which to make any contribution. Many households will not have access to a car, and those that do
are unlikely to have high annual mileage.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Description - Sociology and Environment


Summary Dignified Dependency contains areas, mostly in England, where small inner city
flats and maisonettes are occupied by low income couples and pensioners whose children are
now independent.
Demography Dignified Dependency neighbourhoods can mostly be found in the older
inner areas of large provincial cities, which consist of small blocks of rented flats and
maisonettes built by local councils.
Many of this quite basic and cramped accommodation is now allocated to empty nesters and
to pensioners, for whom it is much better suited than it is to the needs of families with
children.
These flats and maisonettes are not designed specifically for the elderly but do tend to be
located in relatively low rise developments. Many have been refurbished and are not
necessarily badly appointed. However they do tend to be located in areas of large cities which
have experienced many generations of economic deprivation, for instance behind the old dock
front in Liverpool, close to the docks in Salford and overlooking the Tyne in the central areas
of Newcastle and Gateshead as well as in the poorer areas of Glasgow and Dundee. With old
sources of employment long disappeared and younger families moved out to more spacious
accommodation in outer areas of their cities, many of the older residents now live an
impoverished but not undignified existence.

Description - Sociology and Environment


People have extremely low incomes, unemployment is rife and few have the skills needed to
command a living wage. There are also particularly serious problems with poor health and
physical incapacity. However there is often a sense of community and belonging many of the
residents would have been born and brought up locally and there is much less evidence of
family and social breakdown than in other areas of big city social housing. Fewer adults are
divorced and fewer parents bring up children on their own.
These are places where churches, Roman Catholic ones in particular, continue to have an
influence over the lives of humble people and where the levels of anti-social behaviour are
contained within acceptable limits. With collective memories of hardship going back over two
or more generations, people have learned to put their faith in social relationships rather than
material aspirations and use whatever money they have with prudence, taking care not to run
up debts that they are unlikely to be able to repay.

2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Description - Sociology and Environment (Continued)


Environment Dignified Dependency tends to be found in extensive neighbourhoods of
publicly owned housing where very few residents have exercised their right to buy. Although
the developments are extensive, many of the particular blocks where people live are quite
human in scale. Some of the more modern neighbourhoods of this sort have been quite
attractively and individually designed. Often these developments stand in the middle of larger
blocks of more spacious housing in which younger families with children are likely to live.
Typically these developments have been built in inner city locations, often on brownfield sites.
Many are likely to lie close to major arterial routes and not far from warehouses and
commercial businesses. The immediate vicinity owes little to the garden city movement and
there is more evidence of brick and concrete than of grass. However it is increasingly the case
that councils are finding it productive to convert some of the public open space into protected
gardens for the ground floor flats, a policy which adds colour to the environment and gives a
greater sense of ownership to the local community. These developments are ones in which
very few people own a car. Instead they rely on buses which run frequently along nearby
arterial routes to get to work in menial service jobs in the city centre. These localities are
today often better served by the public houses that have survived from the period of Victorian
prosperity than they are by shops, many of the local convenience centres offering poor range
and high prices.
Economy Neighbourhoods of Dignified Dependency have relatively few people in gainful

Description - Sociology and Environment


employment. A large proportion of the population is retired and many of those of working age
are either unemployed of permanently disabled. The traditional maritime and industrial
employment on which these communities once depended has disappeared many years ago,
and few people have successfully adapted their skills to the requirements of nearby city centre
jobs. Thus consumption in these areas is affected more by changes in the level of state
welfare benefits than it is by growth or contraction in particular local industries.
Consumer Values Dignified Dependency consists of people for whom continuity and
stability are key priorities. These are people from settled communities who have little
enthusiasm for challenging patterns of behaviour that have allowed them to survive the
turbulent changes that have affected their local neighbourhoods. Though they spend much
time watching television and reading tabloid newspapers, they tend to obtain more
satisfaction vicariously through following the lives of celebrities or soap characters than they
do from the ownership of consumer products.
Consumption Patterns Dignified Dependency provides a poor market for sophisticated
lifestyle products and for any goods relating to home improvement, gardening and motoring.
A higher than average share of meagre household incomes is spent on alcohol, tobacco,
betting and playing the lottery. Pensioners enjoy attending clubs whilst those in work are often
regular visitors to public houses.
Change As the current generation ages it is possible that a number of councils will consider
comprehensive development of some of these inner city neighbourhoods in favour of flats and
town houses suited for higher income singles and childless couples with good jobs in city
centre services. Cities such as Manchester and Liverpool are already beginning to experience
this trend.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Description - Culture and Consumer Psychology


These people live in small, purpose built or converted flats in low rise, small scale housing
developments. These flats are usually located close to city centres, and are almost always
council rented. These are not particularly pleasant areas in which to live, having various social
and environmental problems, but these problems are not on the extensive scale which can be
found in other urban areas.
These people are typically single and over 65, but these relatively desirable council flats do
attract some younger people, and there are some children present. The older people are
particularly concerned about health problems. Incomes are very low and few people have any
savings or any interest in investments. They do not use credit facilities very much and many
do not have a current account, preferring to use cash. Reflecting the caution of the elderly,
few have major problems with debt. Educational qualifications are very basic and those who
are in work have menial jobs.
These people regularly use discount stores for routine shopping items but they do not spend a
great deal, which is hardly surprising given their limited incomes and needs. They seek out

Description - Culture and Consumer Psychology


bargains. They know what they want and need, which is economy and basic function in most
cases. They prefer the familiar and can be quite brand loyal. They are largely unresponsive to
marketing even though they are frequently exposed to such information and enticements.
Outlays on more expensive goods and services are very modest. Knowledge and interest in
new product innovations such as IT is very limited, and ownership of a home computer, for
example, is amongst the lowest of all types. Car ownership is also extremely low.
They take few holidays. Most leisure time, which is considerable for most, is spent at home
and the TV dominates. Soaps and light entertainment are popular. They read the down market
tabloids such as the Daily Star and the News of the World. They also like magazines, for
entertainment and diversion rather than for information. If they go out, it is for simple
pleasures such as bingo or a visit to the pub. Traditional values still linger for these older
people and they may have an active network or friends, relatives and neighbours. They may
also be very house proud.
These people are dominated by older 'solitary survivors' who live very circumscribed lives
dictated by limited incomes, basic needs and short horizons. Poor health also restricts
opportunities. Their beliefs, their values and their attitudes were fixed in place many years
ago, and the modern world is seen as chaotic and unfair. They recall a safer and more secure
past, when the principles of duty and responsibility underpinned attitudes and behaviour. They
have little interest in the world beyond their own immediate sphere. For many of these people,
the home and immediate friendship networks provide sanctuaries from the modern world.
These older people follow established patterns of behaviour with little or no involvement in
contemporary consumer life.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 65-84 (22.07%)
Marital Status Single (49.27%)
Household Composition Single, pensioner (27.07%)
Length of Residency 1-2 years (21.46%)
Health HES emergencies
Heavy smokers

Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average

Full details
in Section
Our Work Lives
6 Occupations Unemployed/retired
Process/plant operators

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Pension Credit
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £78k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Going to the pub
Bingo
Media High TV viewing
Characteristics

The People

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Animal welfare
Homeless
Crime Likely to occur at home
Environment Unconcerned
Fear of Redundancy Fairly concerned

3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 47.94 Couples, no children 9.00
Female 52.06 Couples, dependent children 6.58
Couples, non-dep children 2.66
Age Lone parent 7.85
0-4 4.60 Single, non pensioner 205 32.96
5-14 8.26 Single, pensioner 27.07
15-24 11.08 All pensioners 5.62
25-34 13.44 Students in shared house 0.24
35-44 12.62 Student, living alone 4.85
45-54 12.32 Student, away from home 0.21
55-64 12.21
65-84 22.07 Number in Household
85+ 3.43 1 person 60.03
2 person 24.47
Age by Gender* 3 person 8.52
90+ 1.08 4 person 4.48
85-89 2.39 5 person 1.73
80-84 4.07 6 person 0.52
75-79 5.78 7+ person 0.23
65-74 12.26
60-64 6.23 Length of Residency
55-59 5.98 Less than 1 year 14.86
50-54 6.57 1 - 2 years 21.46
45-49 5.70 3 - 5 years 18.87
40-44 5.99 6 - 8 years 11.41
35-39 6.54 9+ years 33.46
30-34 6.84
25-29 6.49 Social Grade
20-24 6.25 A/B Upper Middle/Middle 6.89
16-19 3.99 C1 Lower Middle 18.04
0-15 13.85 C2 Skilled Working 12.16
Male Female D Working 23.19
E Lowest level of subsistence 230 39.73
Marital Status 0 50 100 150 200

Single 49.27
Who We Are

Co-habiting 8.57
Married 27.18
Divorced 219 13.52
Widowed 15.14

Children in Household
1 child 23.59
2+ children 17.43 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.89 Anaemias N/a
Black 2.39 Diabetes mellitus N/a
Caribbean 1.26 Schizophrenia & other 363 N/a
Irish 1.75 Neurotic, behav. & other 261 N/a
Mixed 1.29 CNS inflammatory diseases N/a
2+ ethnic groups 4.00 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.17 Pulmonary disease & other N/a
Christian 68.67 Cerebrovascular diseases N/a
Other 3.49 Acute upper resp. infections N/a
None or not stated 27.66 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases 254 N/a
Other EU Country 0.82 Other acute lower resp. inf. N/a
Africa 1.09 Lung diseases ext. agents N/a
Caribbean 0.64 Liver diseases 284 N/a
Cyprus 0.07 Gall bladder/other disorders N/a
Eastern Europe 0.43 Kidney diseases N/a
Far East 0.50 Abortions N/a
Jamaica 0.41 Labour & delivery problems N/a
Middle East/Central Asia 0.35 Delivery N/a
South Asia 1.16 Care complications N/a
USA 0.09 Total admissions** 201 N/a
Emergency** 249 N/a
Health & Lifestyle Alcohol/drug abuse** 479 N/a
Mental health** 412 N/a
Fairly good N/a Teenage pregnancies** 229 N/a
Good N/a
Permanently sick 284 N/a Malignant Neoplasm
Poor health 222 N/a Respiratory & intrathoracic N/a
Long term illness 235 N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker 307 N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 233 N/a
Children’s Education English not used home N/a
Have free school meals 278 N/a
Keystage 1 Refugee status 268 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 274 N/a
English not used home N/a
Refugee status 431 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed 287 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 257 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support 260 N/a
Personal Income Job seekers allowance 256 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit 207 N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
267 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
234 N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book 232 N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) 238 N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 410 N/a Private rented 339 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 343 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 293 N/a
1 room 283 N/a £30,001-£40,000 236 N/a
2 rooms 296 N/a £40,001-£50,000 N/a
3-4 rooms 213 N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City 483 N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 437 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access 240 N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology 202 N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 218 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods 241 N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live 320 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool

Type F39 Dignified Dependency 1.32%


Settled older couples and pensioners with low income renting small flats
and maisonettes.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 4/61 Rank 8/61


Value 50.086 Value 45.157

Low High Low High

Income Barriers to Housing and Services

Rank 7/61 Rank 35/61


Value 0.335 Value 20.547

Low High Low High

Employment Health and Disability

Rank 3/61 Rank 3/61


Value 0.259 Value 1.417

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 15/61 Rank 3/61


Value 33.217 Value 0.920

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Overview
Key Features
Young parents
Lots of young children
Small rented flats
Overcrowding
High unemployment
Income Support
Bad diet
Free school meals
TV popular
Regional Houses

Port Glasgow, PA14

Rankings Top Councils


Age Rank (20/61) Glasgow City (25.16%)
Wealth Rank (60/61) West Dunbartonshire (15.16%)
Good Health (54/61) Inverclyde (13.84%)
Wishaw, ML2 Fear of Burglary (1/61) Renfrewshire (10.84%)
Degree (58/61) Dundee City (3.79%)
Public Renting (4/61) South Lanarkshire (3.59%)
Higher Tax (43/61) City of Edinburgh (3.34%)
Environment (55/61) North Lanarkshire (3.15%)
Internet (61/61) East Renfrewshire (2.25%)

Constituencies Regional Distribution


Glasgow, G53
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Sharing a Staircase contains households with young children, renting very small flats in mid rise walk up flats on
large council schemes. These neighbourhoods are mostly in Scotland.

Key Features Communication


Young parents Receptive
Lots of young children TV (esp shopping channels)
Small rented flats Radio
Overcrowding Posters
High unemployment Direct mail
Income Support Unreceptive
Bad diet Internet
Free school meals Magazines, Newspapers
TV popular Telephone

Description - Public Sector Focus


Education Over half of the adult population of Sharing a Staircase have no formal qualifications, and a further
quarter left school without gaining sufficient qualifications to either start a career or move on to college or
university. Their children are fairing little better. They typically under-perform at each of the Key Stages, and most
will leave school without a good set of basic qualifications. The high levels of poverty in these areas mean that free
school meals are commonplace.
Health These people have probably the least healthy lifestyles of all of Welfare Dependency. Their meagre
income is unlikely to be spent on plentiful fresh fruit and vegetables, but more likely on foodstuffs with high fat
content and little nutritional value. Whilst the image of the deep fried Mars Bar is perhaps too extreme, it is
indicative of the poor eating habits that prevail. Sharing a Staircase are also highly likely to be heavy smokers,
and binge drinking is a problem. A combination of poor education and shortage of accessible facilities mean that
few make the effort to get involved in active leisure pursuits. It is therefore not surprising that overall health is
poor, with hospital admissions running at twice the national average. Alcohol and drug abuse are common

Description - Public Sector Focus


problems, as are teenage pregnancies.
Crime Fear of crime runs high in these neighbourhoods, which are generally regarded as being particularly
unpleasant places in which to live. Anti-social behaviour, including noisy neighbours, vandalism, graffiti, and drug
usage are rife. More serious crimes are also running at very high levels, and most victims suffer offences close to
home. It is not surprising in these lawless areas that respect for the police is very low.
Finances These are poor neighbourhoods, with the proportion paying income tax only half that found
throughout the country. These people are very heavily reliant on government support across the spectrum of
benefits. What money is available after paying for the basics is more likely to be spent on tobacco and alcohol than
put into savings, and the most common form of investment is the bookmakers.
Environmental Issues Sharing a Staircase generally have no concern for environmental issues, and are
certainly unlikely to spend any of their meagre incomes on such matters. Few households have a car, and annual
mileage of those that do is generally low.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Description - Sociology and Environment


Summary Sharing a Staircase contains households with young children, renting very small
flats in mid rise walk up flats on large council schemes. These neighbourhoods are mostly in
Scotland.
Demography Sharing a Staircase neighbourhoods are mostly found in the West of
Scotland and have among the worst social and housing conditions in the UK.
These neighbourhoods are characterised by very cramped flats, typically contained in blocks of
four storeys, which were often built to very low standards. With young singles accommodated
in flats in tower blocks and old people in purpose built accommodation, these flats now
accommodate a population of mostly young parents and children. Few of the parents have the
skills to take advantage of career opportunities in well paying industries.
Sharing a Staircase is characterised by very high levels of dependency on the state for welfare
benefits and on the local authority for the provision of transport and social services as well as
housing. There are large numbers of children living in households where no one goes out to
work.
Seventy per cent of the accommodation is still rented from the council but whereas three in
five households have children present, three quarters of the flats have only four rooms or
fewer. One in five of the economically active population does not have a job and one in six is
permanently sick. Of the children who live in these neighbourhoods two thirds live in

Description - Sociology and Environment


households which do not have a car and one in five in households where no one is
economically employed.
Those who are in work tend mostly to be engaged in low paid, elementary occupations, few of
which offer any opportunities for career progression. In such environments, it is therefore
understandable that consumer aspirations are very basic and that most household
expenditure goes on the purchase of basic necessities. Sharing a Staircase is almost
exclusively white and surnames point to the Irish ancestry of many of the local population.

2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Description - Sociology and Environment (Continued)


Environment Neighbourhoods of Sharing a Staircase are often characterised by the use of
prefabricated materials which are assembled on site in order to minimise costs. These blocks
were constructed in response to central government arrangements which provided greater
incentives for local authorities to achieve numerical rather than quality objectives in their
housing programmes.
Today the problems with these flats are not just their cramped conditions, and their social
problems, but also their poor facilities. Kitchens and bathrooms, as well as common areas,
require refurbishment and this investment is unlikely to be undertaken by the tenants
themselves, few of whom have shown any desire to take advantage of right to buy legislation.
Similarly, the common areas surrounding many of these schemes contribute little amenity
value to the tenants as well as being expensive to maintain.
As in areas of high rise council buildings, security is a serious concern to local residents and
improvements in the protection of buildings against access by unauthorised entrants is often a
high priority in refurbishment schemes. Security issues also contribute to the low levels of car
ownership since without access to garages many residents can not be confident that their
vehicles will not be wantonly damaged or their windows smashed in the hope of stealing
valuables. However most of these schemes are very well serviced by public transport and low
levels of car traffic allow buses to reach the city centre in fewer minutes than car owners could

Description - Sociology and Environment


reach the centres of more congested southern cities from suburbs at an equivalent distance.
On account of their higher residential densities most of these neighbourhoods are within easy
walking distances of local shops on major arterial routes, most of which focus on the supply of
daily necessities.
Economy Neighbourhoods of this sort, like those in Tower Block Living, often have very low
levels of engagement with their local economies. A key feature of such areas is the small
number of people who are self-employed.
Consumer Values Sharing a Staircase consists of people for whom the servicing of day to
day necessities is a far more important concern that the lifestyle connotations of individual
consumer brands. The key 'brands' that provide a sense of identify and social inclusion in
these neighbourhoods are Celtic and Rangers and other brands with a particularly Scottish
identity will also sell well in these neighbourhoods. Voters turn out only in small numbers at
election time but do so on the basis of the alignment of candidates with uniquely Scottish
perspectives on social issues.
Consumption Patterns Sharing a Staircase provides a poor market for sophisticated
lifestyle products and for any goods relating to home improvement, gardening and motoring.
However households in these markets do spend more heavily on mainstream brands of
packaged goods, particularly those with meat products, than they do on fruit and vegetables.
Tobacco and alcohol consumes a significant proportion of the domestic budget.
Change Neighbourhoods of this sort continue to reflect the economic difficulties associated
with the decline in shipbuilding, steel and coal. However as this becomes an ever more distant
memory it is difficult to believe that these neighbourhoods will not begin a gradual
convergence with areas of council owned property in provincial English cities.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Description - Culture and Consumer Psychology


These people live in small flats, usually part of purpose built low-rise blocks. These areas are
very common in Scottish cities where the people are primarily Scottish, with little presence of
ethnic groups. The people and the areas provide disturbing examples of pronounced inequality
with respect to wealth and life chances. These areas are also amongst the worst in the UK in
terms of living conditions and the prevailing social and environmental problems, including
wounding, theft, drug abuse, noise, vandalism and rubbish. These are very unattractive areas.
The people here are characterised by a very high proportion of children, and very few older
people. Family units can be large, and the fairly modest accommodation can result in serious
overcrowding. There are few conventional 'nuclear families' and the proportion of lone parents
is almost the highest in the country. A stable family background is unusual.
If these people are in work, they are likely to have routine jobs, often in hotels and catering,
in sales and customer service, or in some other low-paid employment in the service sector,
where the threat of redundancy is very real. As with many other types that have similar
historical origins, the structures and norms provided by fairly regular work in manufacturing

Description - Culture and Consumer Psychology


are long gone. Many people are preoccupied with looking after children. The unemployment
rate in these areas is almost the highest in the country, and together with a poor health record
and other factors, many are totally dependent on state benefits. The likelihood of being able
to escape the cycle of deprivation is very restricted given the resigned acceptance of
circumstances and the resulting absence of formal qualifications.
The very limited opportunities, or the very limited desire to establish a secure working life,
mean that incomes are correspondingly low and this Type is almost the poorest in the UK. Not
surprisingly, savings and investments are extremely unusual and many of these people have
substantial levels of debt. Some have a card-based account without a cheque book, but cash
exchanges are more common, with great use being made of the Post Office. These people are
perpetually worried about money.
For routine shopping, which is frequent, discount stores are normally used. Predictably, price
is the major criterion for choosing both store and products. These people, like many in similar
circumstances, find they have little interest or time for cooking, or for considering dietary
requirements carefully. Convenience foods such as oven ready frozen meals are seen as
perfectly adequate. In spite of large family sizes, or perhaps because they are so large, the
archetypal sit-down family meal as a social event is very much the exception. They will often
'phone for food, and constant snacking occurs rather than regular meals. As for more
expensive items, household budgets will limit what is possible, but there will always be an
inclination to act impetuously and to acquire expensive items which are really beyond
available funds. These people are exposed to, and may well be influenced strongly by
marketing appeals. Many of these people make extensive use of interest free catalogue
shopping, but use of the Internet for information and for shopping is highly unlikely. Car
ownership is very low.

2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Description - Culture and Consumer Psychology (Continued)


TV occupies a great deal of leisure time. Soaps and light entertainment are the preferred
choices, and most would welcome further TV channels. Betting and bingo are popular and it is
in these kinds of areas where sales of lottery tickets do particularly well, reflecting the hope of
a quick release from a hard reality. They read the tabloids such as the Sun, the Sunday Sport
and Scotland on Sunday. They also read magazines for entertainment rather than for
information. Many have a strong interest in astrology, probably indicating an acceptance of
pre-ordained destiny. Many of these people are smokers, selecting the cheapest brands. If
funds are available, they visit the pub, the cinema and the football match. If they drink, the
intention will often be to get drunk. The large presence of younger people results in quite a
widespread interest in pop and rock music. Holidays are very uncommon. These people have
hardly any interest in life beyond their immediate reality. Religion matters little to the vast
majority.
These people provide a graphic example of the disruption caused to social order by the
economic transformations of the last two decades. There has been a serious and sometimes

Description - Culture and Consumer Psychology


terminal weakening of the unifying norms, rights and obligations of working class life. The
absence of stable employment and the self-identity that this can provide, has not been
replaced by a sense of purpose, based on consumption or on experience, beyond the more
fleeting pleasures. Family life and social bonds have been major casualties of change in these
areas. These people are fatalistic but they often fantasise about a better life. In truth, their
lives revolve around the ever-pressing need to make ends meet and then to search for
impulsive and immediate self-gratification which provides an occasional escape from what is
usually an unpleasant reality.
These people are usually members of large and often dysfunctional families. They are
amongst the most economically and socially deprived people in the UK and there is little
likelihood that this will change in the short term.

2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 15-24 (14.88%)
Marital Status Single (54.81%)
Household Composition Lone parent (20.95%)
Length of Residency 3-5 years (21.09%)
Health Bad diet and poor health
Teenage pregnancies

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Unemployed
Sales & customer service

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness High

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £58k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Football
Bingo
Media Daily Record
Characteristics

Sunday Post

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Pets
Homeless
Crime Anti-social behaviour, poor rating of police
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 45.86 Couples, no children 7.65
Female 54.14 Couples, dependent children 11.33
Couples, non-dep children 4.41
Age Lone parent 320 20.95
0-4 7.23 Single, non pensioner 26.63
5-14 16.00 Single, pensioner 12.73
15-24 14.88 All pensioners 3.39
25-34 15.07 Students in shared house 0.22
35-44 14.90 Student, living alone 6.18
45-54 11.30 Student, away from home 0.17
55-64 9.04
65-84 10.55 Number in Household
85+ 1.02 1 person 39.36
2 person 28.31
Age by Gender* 3 person 16.56
90+ 0.32 4 person 9.88
85-89 0.70 5 person 4.15
80-84 1.32 6 person 1.30
75-79 2.23 7+ person 0.44
65-74 6.92
60-64 4.44 Length of Residency
55-59 4.53 Less than 1 year 10.10
50-54 5.41 1 - 2 years 19.95
45-49 5.86 3 - 5 years 21.09
40-44 7.02 6 - 8 years 13.59
35-39 7.88 9+ years 35.35
30-34 7.92
25-29 7.11 Social Grade
20-24 7.04 A/B Upper Middle/Middle 5.06
16-19 6.15 C1 Lower Middle 15.55
0-15 25.17 C2 Skilled Working 10.94
Male Female D Working 25.29
E Lowest level of subsistence 250 43.17
Marital Status 0 50 100 150 200

Single 54.81
Who We Are

Co-habiting 8.80
Married 27.09
Divorced 10.59
Widowed 8.63

Children in Household
1 child 32.29
2+ children 27.61 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.42 Anaemias N/a
Black 0.51 Diabetes mellitus N/a
Caribbean 0.19 Schizophrenia & other N/a
Irish 1.07 Neurotic, behav. & other N/a
Mixed 0.38 CNS inflammatory diseases N/a
2+ ethnic groups 5.26 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.05 Pulmonary disease & other N/a
Christian 64.63 Cerebrovascular diseases N/a
Other 1.67 Acute upper resp. infections N/a
None or not stated 33.65 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.45 Other acute lower resp. inf. N/a
Africa 0.39 Lung diseases ext. agents N/a
Caribbean 0.08 Liver diseases N/a
Cyprus 0.03 Gall bladder/other disorders N/a
Eastern Europe 0.13 Kidney diseases N/a
Far East 0.20 Abortions N/a
Jamaica 0.04 Labour & delivery problems N/a
Middle East/Central Asia 0.16 Delivery N/a
South Asia 0.49 Care complications N/a
USA 0.11 Total admissions** 202 N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** 250 N/a
Mental health** 282 N/a
Fairly good N/a Teenage pregnancies** 340 N/a
Good N/a
Permanently sick 284 N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness 314 N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker 202 N/a


Good diet N/a
Bad diet 209 N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 279 N/a
Have free school meals 354 N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 322 N/a
English not used home 266 N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed 329 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport 245 N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support 334 N/a
Personal Income Job seekers allowance 335 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs 281 N/a
Phone bank N/a 2+ CCJs 228 N/a
Pay bills at P.O. N/a £1 - £1000 302 N/a
£1000+ N/a
Current Accounts
211 N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book 455 N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) 238 N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan 230 N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 509 N/a Private rented 348 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 223 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 427 N/a
1 room 238 N/a £30,001-£40,000 327 N/a
2 rooms 341 N/a £40,001-£50,000 261 N/a
3-4 rooms 207 N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access 255 N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology 265 N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels 208 N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods 542 N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times 245 N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids 203 N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live 209 N/a Cancer prevention N/a
Bad place to live 500 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours 408 N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish 225 N/a Elderly N/a
Vandalism & graffiti 277 N/a Environment N/a
Weltanschauung

Racism 500 N/a Homeless 228 N/a


Drug users or dealers 218 N/a Human rights 218 N/a
Homes in bad condition 500 N/a Medical research N/a
Burnt out cars 430 N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
214 N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape 230 N/a
Attack from strangers 218 N/a
N/a
Insulted or pestered
Racial attack 235 N/a 10
0 50 100 150 200
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property 500 N/a Pollution
Threats only N/a High household emissions N/a
Motor crime 500 N/a High vehicle emissions N/a
One of a series of crimes 500 N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home 291 N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned 218 N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor 344 N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog 189 N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City

Type F40 Sharing a Staircase 0.47%


Young children in mid-rise, walk-up council flats with poor social
and housing conditions.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 1/61 Rank 3/61


Value 57.957 Value 51.279

Low High Low High

Income Barriers to Housing and Services

Rank 1/61 Rank 13/61


Value 0.427 Value 27.582

Low High Low High

Employment Health and Disability

Rank 1/61 Rank 1/61


Value 0.284 Value 1.568

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 14/61 Rank 1/61


Value 35.193 Value 1.083

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Overview
Key Features
Young families
Single parents
Extreme deprivation
Poorly educated
High unemployment
Income Support
Low rise public housing
Outskirts of major
provincial cities

Regional Houses

Dudley, DY1

Rankings Top Councils


Age Rank (10/61) Nottingham (7.52%)
Wealth Rank (59/61) Kingston upon Hull, City of (5.51%)
Good Health (38/61) Middlesbrough (5.40%)
Brighton, BN1 Fear of Burglary (5/61) Lincoln (4.79%)
Degree (57/61) Derby (4.70%)
Public Renting (5/61) Wolverhampton (4.64%)
Higher Tax (49/61) Leicester (4.34%)
Environment (61/61) Gosport (3.93%)
Internet (48/61) Newport (3.79%)

Constituencies Regional Distribution


Plymouth, PL1
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Families on Benefits contains large numbers of young families on very low incomes who live in extensive areas of
low rise public housing on the outskirts of major provincial cities where few people have exercised their right to
buy.

Key Features Communication


Young families Receptive
Single parents TV
Extreme deprivation Telemarketing
Poorly educated Posters
High unemployment Direct mail
Income Support Unreceptive
Low rise public housing Newspapers
Outskirts of major provincial cities Magazines

Description - Public Sector Focus


Education Educational achievement amongst the adults in Families on Benefits is low, with two thirds not
having achieved 5 or more grades A to C at `O’ level or GCSE. This is reflected by their children, who perform very
poorly throughout their schooling. Most are highly unlikely to leave school with even basic qualifications, and very
few will go on to either college or university. Unlike the inner city areas, these children are not particularly likely to
suffer the difficulties associated with language differences between school and home; however, poverty ensures
that many qualify for free school meals, and a significant proportion have Special Educational Needs.
Health These people eat poorly, smoke heavily, and many are prone to binge drinking. In addition, few take
regular exercise. Overall it is therefore unsurprising that health is poor, with particular problems associated with
drug or alcohol abuse. These are also areas where teenage pregnancy is a particular issue.
Crime These are neighbourhoods where social capital is low, housing is poor, and anti-social behaviour is a

Description - Public Sector Focus


serious problem. The fear of crime is justifiably above average, as actual crime levels are high. Most of the
offences are experienced on the estates, which many of the residents seldom leave. Many of the victims feel that
they are repeatedly victimised, although this is more likely simply due to the high levels of crime rather than
specific targeting. It is not surprising that in areas such as these there is no respect for the police from either
victim or offender.
Finances These are areas of high unemployment, so income levels are low. A significant number are therefore
claiming Jobseeker’s Allowance or Income Support, plus council tax benefit. Although most people in these
neighbourhoods are of working age, those who are retired are also poor, with high levels of claims for Pension
Credits and Disability Living Allowance. With many people having a general attitude that their lot is not a happy
one, and that they owe society nothing, payment of the council tax bill is often not seen as a high priority.
Environmental Issues These inwardly focussed people have little care for environmental concerns. Their
immediate environment is not pleasant, so they see little reason to waste their thoughts (and certainly their
money) on wider issues. Car ownership is low for financial reasons, so their usage of public transport is their main
contribution to the environmental effort.

2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Description - Sociology and Environment


Summary Families on Benefits contains large numbers of young families on very low
incomes who live in extensive areas of low rise public housing on the outskirts of major
provincial cities where few people have exercised their right to buy.
Demography Families on Benefits contains members of many of the UK's poorest families.
Typically living in large provincial cities where they have been housed by councils on extensive
low rise estates on the city fringe, these families are characterised by poorly educated young
parents for whom bringing up their children is a constant struggle. Many of these parents are
themselves the products of single parent families or of violent homes, and the causes of the
deprivation which is so pervasive lies as often in family breakdown and social exclusion as it
does in any shortage of decent local employment opportunities.
Few of these people stayed on at school long enough to obtain worthwhile qualifications and
preferred instead to start a family at an early age. Many of the relationships into which
children have been born have proved to be unstable. Large proportions of children live in
single parent families and, of those that do not, many live with half brothers and half sisters in
frequently changing household formations.
Neighbourhoods of Families on Benefits have very many children. When combined with the
poor levels of parental control that often characterise these areas, there are high levels of anti
social behaviour which aggravates the older tenants who then apply to be rehoused on quieter

Description - Sociology and Environment


'better' estates. A constant problem in these estates is the absence of successful role models
for children to emulate.
Very few tenants have exercised their right to buy. Few people hold down responsible, well
paid positions. Relatively few people own a car and those that are owned are likely to be
second hand versions of older models. The schools which the children attend are ones which
are avoided by the middle classes and which employ relatively young and inexperienced
teachers. Another recurring problem of these environments is their physical scale. These are
not small pockets of poorer council tenants living in close proximity to areas of higher
incomes, but very large and often impersonal swathes of low status council housing. With
uniformly low incomes, few members of the community come into regular contact with those
who have achieved success through the focussed pursuit of long term career or financial
goals. These estates have a sprinkling of people of Caribbean descent and of children of mixed
race marriages.
Environment Neighbourhoods of Families on Benefits are most common in the outer rim
of Britain's larger provincial cities, more often in those with important regional service
functions, such as Cardiff, Nottingham and Leeds, than in smaller cities which have
traditionally relied on smokestack and maritime employment. During the early post war years
many of these cities embarked on ambitious projects to rehouse the residents of older inner
terraces on a small number of very large outer estates, most some distance away from
families and friends as well as traditional sources of blue collar employment. These products of
municipal expansionism were often intended to provide a better quality of environment.
Houses were built to agreeable, if somewhat uniform, designs typically on sweeping crescents
in small rows of terraced or semi-detached units, surrounded by generous plots and by large
areas of public open space. These new estates, of which councillors were justifiably proud,
were designed with a view to providing a more healthy environment than the 'slums' they
were intended to replace. The subsequent deterioration of these estates results from a
number of factors. Most of these estates have poor access to community facilities, not just
shops but pubs, leisure facilities, community centres, churches and centres of higher
education. Because of their poor accessibility, the more successful tenants transfer either to
other 'better' estates or to new private housing rather than exercise their right to buy. 2
(Continued)
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Description - Sociology and Environment (Continued)


Then, as budgets for new public housing began to decline, councils found themselves able to
offer homes only to people in very serious social need. These estates therefore have become
much younger and much poorer, further contributing to the loss of their more stable older
members. Today these are not neighbourhoods where residents are proud to live. They have
acquired a stigma as being undesirable places in which to live, where the more responsible
tenants are likely to feel at risk from vandalism, burglary and indeed physical attack. The
safety of cars parked on the street can not be taken for granted and when children misbehave
few people would feel safe asking them to desist from anti-social activities. In the parlance of
sociology these are areas of low social capital where the local community feels it lacks the
authority to enforce commonly accepted standards of social behaviour and where it
increasingly looks to external agencies for support.
Economy Neighbourhoods of Families on Benefits most often occur in towns whose
economies are in the process of shifting from manufacturing industry to the provision of
regional service functions. Whilst unemployment rates are lower than in more traditional
industrial communities, there is no doubt that the economic transformation makes it difficult
for the less skilled members of the population to find stable employment. Many low end
service jobs do not provide wages on which families can be maintained.
Consumer Values Families on Benefits contains a significant minority who have slipped

Description - Sociology and Environment


into a dependency culture in which people are no longer in control of their own destiny. Too
often efforts are disconnected from rewards, resulting in a mood of fatalism and aimless
indirection.
Consumption Patterns
Families on Benefits is a poor market for almost all consumer products. Few people own cars,
few spend money improving their homes and gardens and few travel abroad. Most households
would aim to own those consumer durables such as refrigerators or televisions which are
considered necessities. Sometimes they will purchase these products second hand. Though
many would like to borrow if they could, many people have a history of defaulting on previous
loans and are therefore frustrated from obtaining future credit as a result of the county court
judgements that they have acquired. Many resort to obtaining small loans from providers of
secondary credit services, often at very high rates of interest. Difficulties in the management
of household finances spills out into problems of non payment of telephone and utility bills.
Not being sufficiently credit worthy to obtain a current account or a credit card, many
residents visit post offices to pay quarterly utility bills rather than rely on standing orders.
Change Notwithstanding the various initiatives of central government and city councils,
there is little current improvement in the social conditions of many of these neighbourhoods.

2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Description - Culture and Consumer Psychology


These people live in large council estates on the periphery of cities across the UK, but more
frequently in the North and particularly so in Scotland. These council estates have seen extreme
economic disturbance over the last 30 years and now, there are very high levels of personal
financial difficulties, and extreme social and cultural deprivation. Few would voluntarily choose to
live in these areas. These people provide an alarming example of the dysfunctional effects of
economic restructuring, and the resulting inequality with respect to wealth and life chances.
There are limited opportunities for these people to break the cycle of deprivation, at any one time
or across the generations.
These people are driven by the need for basic sustenance. They have very low incomes and many
are reliant on state benefits. Financial hardship is extreme, with very high levels of personal debt.
There are few older people. The typical household has a number of, often very young, children.
Parents may be cohabiting, and there is a very high occurrence of single parent families. The
traditional nuclear family is far from being the norm. Instability in terms of income and family
relationships will characterise the upbringing of many of the children.

Description - Culture and Consumer Psychology


Unemployment runs at very high levels and those who have jobs are likely to work in routine, low
skilled, poorly paid employment in the service sector. Many stay at home to look after children.
The people are generally indigenous, but there has been a recent growth in the proportion of
ethnic groups who live in these areas.
The social environment is also poor with many problems such as violence, theft, vandalism and
rubbish linked in various ways to the causal factors of unemployment, family breakdown, poor
housing conditions and also alcohol and drug abuse. In every respect, these people live in very
underprivileged areas.
The lives of these people in terms of beliefs, attitudes, interests and subsequent use of time and,
very limited disposable income, are extremely basic. Routine shopping takes place at discount
stores and low prices are the primary buying criterion. Large quantities of frozen food are bought,
and there is little importance attached to healthy eating. They often buy takeaways. They smoke
a great deal, mainly the cheaper brands. More expensive items are purchased, frequently on
credit if it is available, and such items are often for the children by way of computer games and
the latest toys. Children are often indulged.
Familiarity with IT, and use of the Internet for shopping are both very low. These people rely on
public transport. They rarely have access to a car and if they do, it is likely to be an old model.
Newspaper readership is confined to the tabloids and is more for entertainment. They watch a
great deal of TV and popular programmes are soaps, quiz shows and other light entertainment.
Leisure activities are basic. The pub figures large in the lives of many. Betting and bingo are
popular pastimes. Holidays are taken very rarely.
These people no longer have the stability provided by regular employment and reasonable levels
of income, and together with other disruptive influences, there has been a serious weakening of
the conventions and obligations of working class life, if they have not disappeared completely.
Family life and social bonds more generally have been major casualties of change in these areas.
The absence of stable employment and the self-identity that this can provide, has not been
replaced by a sense of purpose beyond that which derives from the security of the mundane or
the pleasures of the trivial. A marked and very fatalistic pessimism is common amongst these
people and this fatalism, particularly amongst the younger members, can become a self-
destructive nihilism.
These young people with children have an ever-pressing need to survive.

2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-34 (16.00%)
Marital Status Single (46.86%)
Household Composition Lone parent (25.70%)
Length of Residency 1-2 years (25.78%)
Health Poor diet and health
Teenage pregnancies

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Jobseeker’s Allowance
Indebtedness High

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Public rented
House Value £83k
Location Urban

Full details
9
in Section
Our Home Lives
Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Pop music
Computer games
Media High TV viewing
Characteristics

The Sun

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Children
Pets
Crime Anti-social behaviour, poor rating of police
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 46.24 Couples, no children 8.93
Female 53.76 Couples, dependent children 23.19
Couples, non-dep children 4.21
Age Lone parent 393 25.70
0-4 11.42 Single, non pensioner 15.16
5-14 22.66 Single, pensioner 7.99
15-24 15.05 All pensioners 3.08
25-34 16.00 Students in shared house 0.19
35-44 13.81 Student, living alone 7.15
45-54 8.68 Student, away from home 0.29
55-64 5.67
65-84 6.12 Number in Household
85+ 0.59 1 person 23.15
2 person 27.25
Age by Gender* 3 person 21.03
90+ 0.18 4 person 15.83
85-89 0.40 5 person 8.18
80-84 0.83 6 person 227 3.19
75-79 1.33 7+ person 257 1.37
65-74 3.93
60-64 2.63 Length of Residency
55-59 3.06 Less than 1 year 18.57
50-54 4.12 1 - 2 years 25.78
45-49 4.59 3 - 5 years 22.89
40-44 6.08 6 - 8 years 10.91
35-39 7.74 9+ years 21.41
30-34 8.41
25-29 7.48 Social Grade
20-24 6.86 A/B Upper Middle/Middle 7.65
16-19 6.28 C1 Lower Middle 18.99
0-15 36.08 C2 Skilled Working 17.25
Male Female D Working 33.47
E Lowest level of subsistence 22.64
Marital Status 0 50 100 150 200

Single 46.86
Who We Are

Co-habiting 14.12
Married 35.48
Divorced 9.97
Widowed 5.31

Children in Household
1 child 28.86
2+ children 41.67 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 3.99 Anaemias N/a
Black 3.20 Diabetes mellitus N/a
Caribbean 1.86 Schizophrenia & other N/a
Irish 1.08 Neurotic, behav. & other N/a
Mixed 219 2.62 CNS inflammatory diseases N/a
2+ ethnic groups 7.88 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.08 Pulmonary disease & other N/a
Christian 61.29 Cerebrovascular diseases N/a
Other 4.63 Acute upper resp. infections 251 N/a
None or not stated 34.01 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.78 Other acute lower resp. inf. N/a
Africa 1.10 Lung diseases ext. agents N/a
Caribbean 0.66 Liver diseases N/a
Cyprus 0.06 Gall bladder/other disorders N/a
Eastern Europe 0.33 Kidney diseases N/a
Far East 0.41 Abortions 201 N/a
Jamaica 0.44 Labour & delivery problems 219 N/a
Middle East/Central Asia 0.26 Delivery 239 N/a
South Asia 1.53 Care complications N/a
USA 0.08 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** 218 N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** 367 N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a
Heavy smoker N/a 0 50 100 150 200

Good diet N/a


Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker 214 N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 273 N/a
Children’s Education English not used home N/a
Have free school meals 300 N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 284 N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed 266 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home 245 N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support 259 N/a
Personal Income Job seekers allowance 201 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 270 N/a
Unpaid Council Tax (E. Mid.)
244 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs 314 N/a
Phone bank N/a 2+ CCJs 415 N/a
Pay bills at P.O. 206 N/a £1 - £1000 414 N/a
£1000+ 268 N/a
Current Accounts
227 N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book 258 N/a Average CII 272 N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) 217 N/a
Balance £1001+* N/a CII band 5 (51+) 500 N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan 221 N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented 343 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 261 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 207 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology 254 N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities 244 N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live 201 N/a Cancer prevention N/a
Bad place to live 500 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours 210 N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition 268 N/a Medical research N/a
Burnt out cars 254 N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 256 N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property 232 N/a Pollution
Threats only 296 N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes 294 N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children 159 N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video 154 N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham

Type G41 Families on Benefits 1.19%


Disadvantaged families with children on very low incomes, typically
living in low rise council estates.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 6/61 Rank 2/61


Value 46.282 Value 55.954

Low High Low High

Income Barriers to Housing and Services

Rank 4/61 Rank 32/61


Value 0.352 Value 21.396

Low High Low High

Employment Health and Disability

Rank 7/61 Rank 8/61


Value 0.202 Value 0.986

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 25/61 Rank 8/61


Value 25.012 Value 0.776

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Overview
Key Features
Families
School age children
Income Support
Financial worries
Council housing
Public transport
Poor diet and health
Free school meals
Money off coupons

Regional Houses

Middlesbrough, TS3

Rankings Top Councils


Age Rank (34/61) Knowsley (23.24%)
Wealth Rank (58/61) Middlesbrough (17.47%)
Good Health (50/61) Liverpool (15.86%)
Barnsley, S70 Fear of Burglary (2/61) Merthyr Tydfil (14.95%)
Degree (61/61) Manchester (14.91%)
Public Renting (7/61) Hartlepool (14.68%)
Higher Tax (51/61) Halton (13.48%)
Environment (57/61) Kingston upon Hull, City of (13.35%)
Internet (56/61) Sunderland (12.67%)

Constituencies Regional Distribution


Manchester, M19
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Low Horizons contains large numbers of people in large provincial cities, who are on low incomes and are
particularly dependent on city councils for housing and for transport.

Key Features Communication


Families Receptive
School age children TV
Income Support Telemarketing
Financial worries Posters
Council housing Red top newspapers
Public transport Unreceptive
Poor diet and health Internet
Free school meals Telephone advice lines
Money off coupons Broadsheets, Magazines

Description - Public Sector Focus


Education Over one half of the adults in Low Horizons have no formal qualifications, and virtually none have
successfully moved through the education system to become graduates. This attitude to and aptitude for
education is passed to their children. Most will leave school without a solid foundation of qualifications, and very
few will go on to university. In these areas of general poverty many will qualify for free school meals.
Health A poor diet, and heavy smoking and drinking are major contributors to the general poor health of the
people in Low Horizons. This is compounded by an inactive lifestyle, with the betting shop and the bingo hall being
the places where leisure time is most likely to be spent. Despite many of this population being relatively young,
hospital admissions are well above the national average, and alcohol and drug abuse are serious concerns.
Teenage pregnancy is also an issue in these areas.
Crime These are not pleasant places in which to live. Anti-social behaviour is common, although perhaps not

Description - Public Sector Focus


quite as serious a problem as it is in Families on Benefits. There is little social capital, as neighbours tend to keep
to themselves. Crime rates are high, and people are more likely to be victims on these estates rather than when
they venture further afield. Crime is often committed by other local individuals, so the police are reasonably
successful at finding the offender; however, rating for the police is very low despite this.
Finances These people rely on whatever financial support is available, with a high incidence of claiming most
benefits available from both central and local government. This is the only source of income for many; for others it
supplements the take-home pay where many are earning little more than the minimum wage. There is little spare
to put into savings and investments; it is spent on the basics of living, and on drinking, smoking and leisure.
Environmental Issues These relatively poor people spend what little spare money they have on
themselves with a short term view, with little regard for the wider world or future problems caused by
environmental damage. Most will therefore not have the money to support environmental activities, and many
probably do not even give them a thought. Car ownership is generally low, and those households that do have
access to a car tend to do low annual mileage.

2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Description - Sociology and Environment


Summary Low Horizons contains large numbers of people in large provincial cities, who are
on low incomes and are particularly dependent on city councils for housing and for transport.
Demography Low Horizons neighbourhoods are mostly found in large Northern cities,
where the majority of the population remains particularly dependent on local authorities for
their housing and transport.
Though not necessarily areas of acute social deprivation and still having the benefit of active
family and community support networks, these are nevertheless communities where horizons
are low and where few people have been converted to the culture of optimistic self reliance
that has characterised lower occupational groups living in small towns and southern regions of
the country. In these communities those who have exercised the right to buy their homes
from the council are still in a minority. The majority of the population work in semi skilled,
routine jobs which demand few qualifications and offer modest wages.
Though many residents are unemployed, sick or bringing up children on their own, there is not
the same degree of reliance on state welfare benefits as there is on services provided by the
local council. These areas consist mostly of low rise council housing, often dating from the
early post war period, which originally provided adequate though not spacious accommodation
for blue collar workers moving out from decaying inner city terraces. These estates are
distinctive for the ambitious scale at which many of them were built, often over long periods

Description - Sociology and Environment


of time, typically very distant from any local centres of employment. The tearing up of local
communities that was involved in this 'decanting' of populations to supposedly more healthy
peripheral estates has led to an environment whose scale and uniformity is now a critical
liability since it affords few opportunities for newer land uses as well as poor access to the
places where people naturally congregate and build the networks that constitute a genuine
community. This uniformity contributes to low levels of contact with other social groups,
owner occupiers, people who are self-employed, students, people with qualifications, and to
limited opportunities for new social experimentation.
In these environments older couples on better incomes are more likely to purchase a new
house on a private estate than to buy their own homes and many other 'better' tenants are
likely to find their way onto other smaller estates, with fewer young families. These processes
contribute to the concentration in these neighbourhoods of families with children who are
particularly likely to be of school age. Very few people in these neighbourhoods come from
minority ethnic groups.

2
(Continued)
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Description - Sociology and Environment (Continued)


Environment Neighbourhoods of Low Horizons occur most commonly in large Northern
cities whose rapid population growth during the nineteenth century resulted in the
construction of large numbers of older terraces, subsequently deemed suitable only for slum
clearance. Compared with Families on Benefits these neighbourhoods are more likely to be
found in cities with extensive maritime and smokestack employment, such as Middlesbrough
and Birkenhead, as well as in provincial cities with universities, television stations and
professional practices that service an extensive regional hinterland. The housing is mostly
built in the form of basic and repetitive semi-detached and terraced designs, typically
arranged in looping crescents, and set in generous sized plots. Unlike the better quality older
designs with their 'garden city' influences, these estates are characterised by large amounts of
unused grass. What had originally been intended to be enjoyed as 'gardens' to the front and
rear of the houses are often no more than patches of unused scrub. Grass verges separate
pavements from roadways and grass rather than vegetation covers the public empty spaces at
the junctions of the roads. Most of the housing is brick built, seldom with more than the most
basic protection against the elements above the front door. A striking feature of many of these
areas is the lower level of car ownership than would characterise new town housing or smaller
estates in smaller towns. Corporation managed buses penetrate deep into these estates taking
the population to shops that are located in local convenience centres as well as to jobs in city
centres. Although incomes are low and these neighbourhoods are seldom free of minor

Description - Sociology and Environment


instances of disorderly behaviour, the local community is usually confident enough to tackle
the consequences either with the offenders or by reporting problems to the police or the local
council.
Economy Many neighbourhoods of Low Horizons have suffered seriously from the decline in
the traditional sources of manual employment both in inner city factories that have moved to
peripheral locations and in large capital intensive plants many of which have been closed
entirely, as a result of foreign competition. Many of the older members of the population are
therefore employed in jobs which do not demand the craft skills on the basis of which their
prosperity in earlier years may have depended.
Many younger workers struggle against the disadvantage caused by low levels of qualifications
and a lack of confidence in the art of dealing with consumers in shops or on the telephone,
which they would need working for customer facing service organisations.
Consumer Values Low Horizons is happy to purchase mass market brands offering low
levels of personalisation provided they project a friendly and traditional image. Price is more
important than quality and variety. People in these neighbourhoods tend not to be particularly
motivated by ethical or environmental issues and tend not to complain when they receive poor
service.
Consumption Patterns Low Horizons represents a good market for many mature mass
market brands in mature product categories. A substantial proportion of household
expenditure is spent on tobacco and on alcohol and these neighbourhoods are often
responsive to direct marketing from catalogue mail order companies. By contrast these are
poor areas for modern digital technologies, and a lack of confidence with computers can be a
hindrance to the population both as consumers and as potential employees.
Change The future of many of these neighbourhoods is dependent on the level of priority
area programme funding that they receive from central government, a key element of which is
to strengthen levels of community organisation and thereby make the city council more
responsive to local residents' concerns.
2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Description - Culture and Consumer Psychology


These people live on large council estates, built during the time of slum clearances in large cities.
The social problems associated with this migration of people, from tightly knit working class
communities to often bleak housing estates, are well recognised. Now, the consequences are very
apparent, with economic hardship being added to the problems which have cascaded down
through the generations. However, while these people live in poor circumstances, they are not as
deprived as some other areas and some of the old traditions linger. There is hardly any multi-
ethnic presence so these areas are, again, rooted in the past as far as cultural diversity is
concerned.
There are few older people. The typical household has many children, often teenagers. Parents
may be cohabiting, and there are many lone parents. These people have very modest incomes,
and levels of debt are often unsustainable. The jobs which used to define their lives with some
certainty have now largely disappeared, and those who are in work are usually employed in
routine jobs, as process or plant operatives while others work in the service sector. For most,
work is a necessary but far from rewarding activity beyond the wage slip. A small proportion may
have a skilled trade and a typical 'blue-collar' job, but the level of formal qualifications is very

Description - Culture and Consumer Psychology


low. Unemployment rates run high and many stay at home all day looking after children. Reliance
on state benefits is the almost inescapable destiny of many. The principles of self-improvement
and the work ethic are often absent.
These areas have numerous social and environmental problems including violence, vandalism,
burglary and poor home conditions. The people here, as with all those who live in similar areas,
are distinctly unimpressed with the ability of the police to maintain order. There is little sense of
community or civic responsibility, but some may still have the support of an extended family.
Across all these disadvantaged areas, there is poor health, often chronic.
Bills are often paid at the Post Office, and people shop frequently for routine groceries at local
convenience stores or a nearby discount store. They budget carefully, enter competitions and
generally respond positively to 'money off' promotions. They buy a lot of oven ready microwave
meals and takeaways, although the family may occasionally sit down to eat together. Little
attention is paid to healthy eating. TV viewing is extremely high and the preference is for basic
entertainment by way of soaps, game shows, football and films. The TV is a main source of
information as well as entertainment, and they are very open to marketing messages. Responses
to IT developments and the Internet are slight apart from computer games for the children.
Betting, bingo and trips to the pub and to clubs are notable leisure activities. Few holidays are
taken and if they are, the trip will be to familiar places in the UK. There is little interest in foreign
cultures, or to what is happening beyond the immediacy of their own lives. The incidence of
smoking is high. Readership of newspapers is confined to the tabloids. They listen to a lot of
popular music. Car ownership is low with most people using public transport, walking or taking
taxis for a night out. If a car is owned, it will be old and probably a Ford, a Vauxhall or a Rover.
In recent decades, these people have experienced radical and usually detrimental change, but
they retain some traditional values. They can be very proud and very practical. Their world will
often revolve around clear-cut gender roles with associated patterns of behaviour. However, self-
identity was formerly provided by stable work patterns, particularly for males working in the
manufacturing sector, but this is no longer the case and many will have a damaged sense of
purpose. Life is lived solely in the present, and the idea of working towards a better future rarely
occurs. Generally, these people are resigned to their destiny, which is one of survival and self-
indulgent pleasures, which provide only fleeting satisfaction. They rely on instinct, knowing what
they like and liking what they know. There may be small pockets where economic and social
conditions are more conducive to optimism and to change, but the critical mass of these areas
will tend to create a marked pessimism about life and future prospects.
These people are the old proletariat who have struggled, and who continue to struggle in coming
to terms with the new economic order. They are not as impoverished as some, but their lives are
beset with financial and personal worries. 2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-44 (27.29%)
Marital Status Single (42.15%)
Household Composition Lone parent (17.90%)
Length of Residency 9+ years (47.36%)
Health Poor diet, inactive lifestyles
Teenage pregnancies

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Disability Living Allowance
Indebtedness High

Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Band A
Home Ownership Public rented
House Value £63k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Pop music
Bingo
Media High TV viewing
Characteristics

News of the World

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Children
Pets
Crime Anti-social behavior, police rating poor
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 47.00 Couples, no children 10.55
Female 53.00 Couples, dependent children 19.37
Couples, non-dep children 6.33
Age Lone parent 274 17.90
0-4 8.14 Single, non pensioner 14.68
5-14 18.65 Single, pensioner 13.19
15-24 13.86 All pensioners 5.78
25-34 13.58 Students in shared house 0.11
35-44 13.72 Student, living alone 5.99
45-54 10.96 Student, away from home 0.23
55-64 8.67
65-84 11.40 Number in Household
85+ 1.02 1 person 27.87
2 person 29.61
Age by Gender* 3 person 18.84
90+ 0.29 4 person 13.61
85-89 0.72 5 person 6.77
80-84 1.55 6 person 2.37
75-79 2.60 7+ person 0.94
65-74 7.17
60-64 4.24 Length of Residency
55-59 4.45 Less than 1 year 10.90
50-54 5.55 1 - 2 years 16.53
45-49 5.44 3 - 5 years 15.32
40-44 6.39 6 - 8 years 10.07
35-39 7.33 9+ years 47.36
30-34 7.33
25-29 6.22 Social Grade
20-24 5.96 A/B Upper Middle/Middle 6.35
16-19 6.10 C1 Lower Middle 17.23
0-15 28.65 C2 Skilled Working 16.93
Male Female D Working 32.08
E Lowest level of subsistence 27.40
Marital Status 0 50 100 150 200

Single 42.15
Who We Are

Co-habiting 10.95
Married 39.65
Divorced 8.94
Widowed 8.40

Children in Household
1 child 24.68
2+ children 32.99 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.99 Anaemias N/a
Black 1.09 Diabetes mellitus N/a
Caribbean 0.71 Schizophrenia & other N/a
Irish 1.07 Neurotic, behav. & other N/a
Mixed 1.38 CNS inflammatory diseases N/a
2+ ethnic groups 4.77 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.05 Pulmonary disease & other N/a
Christian 70.98 Cerebrovascular diseases N/a
Other 2.23 Acute upper resp. infections N/a
None or not stated 26.74 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.55 Other acute lower resp. inf. N/a
Africa 0.39 Lung diseases ext. agents N/a
Caribbean 0.31 Liver diseases N/a
Cyprus 0.04 Gall bladder/other disorders N/a
Eastern Europe 0.19 Kidney diseases N/a
Far East 0.23 Abortions N/a
Jamaica 0.21 Labour & delivery problems N/a
Middle East/Central Asia 0.16 Delivery N/a
South Asia 0.74 Care complications N/a
USA 0.05 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** 220 N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** 269 N/a
Good N/a
Permanently sick 217 N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a
Heavy smoker 257 N/a 0 50 100 150 200

Good diet N/a


Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 239 N/a
Children’s Education English not used home N/a
Have free school meals 270 N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 267 N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed 252 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support 261 N/a
Personal Income Job seekers allowance 202 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
270 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs 228 N/a
Phone bank N/a 2+ CCJs 243 N/a
Pay bills at P.O. 214 N/a £1 - £1000 273 N/a
£1000+ N/a
Current Accounts
202 N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book 207 N/a Average CII 202 N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) 291 N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented 307 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 378 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 320 N/a
1 room N/a £30,001-£40,000 286 N/a
2 rooms N/a £40,001-£50,000 224 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 561 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto 212 N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live 269 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition 253 N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley

Type G42 Low Horizons 2.60%


Tenants reliant on city councils for housing and transport, where few
neighbours have bought their homes.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 3/61 Rank 1/61


Value 51.336 Value 60.740

Low High Low High

Income Barriers to Housing and Services

Rank 3/61 Rank 53/61


Value 0.356 Value 17.892

Low High Low High

Employment Health and Disability

Rank 4/61 Rank 4/61


Value 0.245 Value 1.373

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 18/61 Rank 9/61


Value 29.323 Value 0.769

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Overview
Key Features
Poor older people
Some retired
Pension Credit
Grown up children
Traditional gender roles
Poor health
Working class values
Football matches
Heavy viewers of TV

Regional Houses

Airdrie, ML6

Rankings Top Councils


Age Rank (49/61) South Tyneside (17.71%)
Wealth Rank (52/61) Easington (15.57%)
Good Health (55/61) Sedgefield (15.54%)
Musselburgh, EH21 Fear of Burglary (10/61) Gateshead (15.29%)
Degree (60/61) Wansbeck (14.06%)
Public Renting (9/61) Sunderland (13.52%)
Higher Tax (47/61) Wear Valley (12.16%)
Environment (56/61) Blyth Valley (11.83%)
Internet (55/61) Derwentside (11.70%)

Constituencies Regional Distribution


Sheffield, S5
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Ex-Industrial Legacy is found in parts of declining industrial areas, where a poor but relatively stable, elderly
population lives in low rise council owned properties typically forty or more years old.

Key Features Communication


Poor older people Receptive
Some retired TV
Pension Credit Telemarketing
Grown up children Red top newspapers
Traditional gender roles Unreceptive
Poor health Internet
Working class values Broadsheet newspapers
Football matches Magazines
Heavy viewers of TV

Description - Public Sector Focus


Education In common with others in Municipal Dependency, many of the adults have no qualifications. Almost
70% left school without achieving what can be considered adequate grades. As this is a generally older population
few see the need to improve their situation now, so are less likely to take advantage of further education
opportunities. With little encouragement and support from home, most of the children follow a similar pattern
through education. It is highly likely that they will leave school at 16, and many will not have achieved 5 or more
good GCSEs. Few will go on to college, and even fewer on to university.
Health Financial constraints and circumstances conspire such that these people rarely buy the foods that
constitute a good diet, and usually end up with cheap alternatives with little nutritional worth. Many will smoke,
although the proportion is lower than other types in Municipal Dependency. Alcohol plays an important part in
their lives. Leisure activities are generally passive. With these people being the oldest in this Mosaic Group this
unhealthy lifestyle is coming home to roost, with relatively high rates of hospital admissions for a wide range of
serious conditions.

Description - Public Sector Focus


Crime These areas are generally more pleasant than others in Municipal Dependency. Whilst there isn’t a strong
sense of community, it is more likely that neighbours will help each other, and anti-social behaviour is slightly less
of a concern. Consequently, fear of crime and actual incidence is also lower, although it is still higher than the
national average. As is common in areas of poverty, this population is more likely to experience crime at or near
their home.
Finances These people are reliant on the state, although less so than others in this Mosaic Group.
Unemployment rates are slightly lower, but incomes are still very low overall. The combination of income and
benefits is not sufficient to allow these people to do anything other than live for today, so few have savings or
investments. People living in Ex-Industrial Legacy areas may well have difficulty paying the council tax bill,
although this is more likely to be due to financial problems than an unwillingness to pay.
Environmental Issues A shortage of money, and an outlook typical of an older generation, mean that
these are not areas where environmentally friendly efforts are evident or well supported. Many households do not
have access to a car, and although those that do may occasionally drive high mileage, most do not. Small houses
and an attitude of trying to live within their means results in relatively low energy usage.

2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Description - Sociology and Environment


Summary Ex-Industrial Legacy is found in parts of declining industrial areas, where a poor
but relatively stable, elderly population lives in low rise council owned properties typically forty
or more years old.
Demography Ex-Industrial Legacy contains a population of older people, many towards
the end of their working lives, others in retirement, who live in communities which have been
traditionally reliant on employment in mining, shipbuilding and other heavy industries. Living
in large council estates, where few people have exercised their right to buy, these people
retain the values of mutual collaboration and financial caution which have been necessary to
survive generations of hardship. People in these communities live quite simple existences little
affected by the more dramatic changes that have occurred in more prosperous regions of the
country. There are areas where pubs, clubs and co-operatives continue to play a very
important role in the community and where traditional gender roles persist. Despite the
continuing economic hardship of these areas, these are not neighbourhoods of social
deprivation and the local community has managed to retain the controls than others have lost
over the behaviour of its members.
Most people are in older working age groups, often with grown up children, who have been
born and bred in the area. Relatively few co-habit, or are divorced, or head single parent
families. By contrast these are areas which, on account of long histories of employment in

Description - Sociology and Environment


dangerous occupations, have high proportions of people who are in poor health or who are
permanently unable to work because of sickness. This poor level of health is reflected in low
levels of life expectancy, particularly among males, and a high proportion of the population
that are widowed. As residents get older many of them are re-housed in smaller enclaves of
specially designed accommodation close to their former homes. Employment is still largely in
manufacturing industry, though today many of the traditionally better paying craft occupations
have been replaced by semi skilled and routine jobs in assembly plants of large international
companies, attracted to these areas by generous financial incentives. Though previous
generations would have included a melting pot of Scots, Irish and Welsh as well as English,
today minority groups are conspicuously absent.
Environment Neighbourhoods of Ex-Industrial Legacy occur most commonly in the North
East of England and on Merseyside where by tradition most people have been employed in
large plants and where few people have owned their own homes. Slum clearance and the
instincts of Labour councils have resulted in the construction of large estates of socially owned
housing, much of which was built on the edge of town. These estates have been built at low
densities in the form of curving crescents of small houses, each with its own garden and many
of them set behind small box hedges, wooden fences or concrete walls. These estates are less
likely to date from the period when planners were much influenced by 'garden city' notions as
from the early post war period when governments were more exercised by the desire to meet
ambitious annual completion targets. Designs therefore are utilitarian and repetitive. Today a
modest proportion of these houses has been bought, mostly by older tenants, and many of
the plots on which the houses stand will demonstrate the efforts of enthusiastic gardeners and
amateur builders. However much of the residential landscape is characterised by a visual
monotony, characteristic of an era of mass rather than individual consumption. The low
residential densities of many of these areas make it difficult for people to reach shops which
are typically located in special neighbourhood centres, often incorporating a working man's
club or a pub. Despite growing levels of car ownership small buses continue to connect these
estates to town and city centres.

2
(Continued)
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Description - Sociology and Environment (Continued)


Economy Many neighbourhoods of Ex-Industrial Legacy, have suffered seriously from the
decline in traditional industries over many generations and are in regions where the more
enterprising younger people have tended to migrate to other parts of the country. These local
economies have traditionally been better at providing jobs for men than for women though
this is changing as regional development agencies bring in light assembly jobs to industrial
estates clustered around motorway junctions.
Consumer Values Ex-Industrial Legacy displays values which continue to be influenced
by the peculiar history of many of these communities. These are not areas in which the
individual wishes to use consumption to stand out from the crowd. They are, by and large,
places where consumer aspirations are constrained within a very narrow set of lifestyle and
consumption options. It is likely that is the result of the weak representation of the middle
classes in these regions and for their tendency to segregate themselves residentially to a
much greater extent than is the norm in wealthier regions of the country. This therefore is a
culture where class differences are much more marked and where improvements in household
incomes do not necessarily result in very noticeable differences in consumption behaviour.
Consumption Patterns Ex-Industrial Legacy is generally a poor market for product
categories aimed at the middle classes or at aspiring manual workers. By contrast, a higher
proportion of household income is spent on alcohol and tobacco, on sitting room furniture and

Description - Sociology and Environment


on consumer durables, in particular videos, televisions and audio systems.
Change The shift towards lower overall national unemployment rates is resulting in
significant improvements in the levels of disposable income in many of these communities.

2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Description - Culture and Consumer Psychology


These people live on large, long-established council estates in and around provincial cities,
mainly in the North. They are characterised by a large proportion of older people and
relatively few young adults. The age distribution is significant in terms of their overall beliefs
and behaviours. Ethnic groups have little presence amongst these people who largely lead a
traditional working class life, which has been disturbed but not terminally damaged by the
economic upheavals seen elsewhere. For this and other reasons, the social environment is
poor but not as bad as some. People in these areas have many health problems, partly caused
by the age profile but not exclusively.
Incomes are low. The older people and some single parent families are reliant on state
benefits but generally, there is less extreme poverty compared with other types which have
suffered greatly from economic restructuring. There is considerable unemployment and many
people are confined to the home, looking after what can be large families. Others do have
reasonably well paid jobs in skilled trades, as well as in routine or semi routine manual jobs.
Many women work, with jobs in traditional or new manufacturing. Levels of savings and

Description - Culture and Consumer Psychology


investments are very low, but there are some who look to the future and who, for example,
have exercised the 'right to buy' their council properties. Some will make use of a current
account and credit cards but this is not widespread, and this is generally a 'cash' economy.
While the extent of financial hardship is not as pronounced as elsewhere, the threat of
redundancy will be very real for many.
These people shop frequently and patronise a variety of store types. The discount store is
usually the preferred choice because of its convenience but also because of the search for low
prices. The Co-op can be popular. Internet shopping for high involvement purchases is very
rare, reflecting a general lack of familiarity with IT, with product innovations and with change
more generally. They are regularly exposed to marketing messages and will respond to these
if they coincide with the basic values they hold.
For leisure, they pursue the archetypal activities of TV, betting, bingo, pub and watching
football. They often spend a quiet evening at home. They read the tabloids. They smoke.
However, in all these respects, they are not as committed as some other types who are in
similar circumstances, and there are modest levels of interest in less obvious leisure activities.
Holidays are taken by some, and this will usually be to a familiar destination in the UK or
possibly a package trip abroad. The older residents will have a keen interest in their
grandchildren. Car ownership is low, and if a car is owned it is an old example of a standard
model, although some may take pleasure owning a second hand prestigious model.
Life in these areas is far from a model of civic society, but inherited working class values
maintain some order. These values also lead to, what might be seen as, outmoded interests
and behaviours, but these people have a keen sense of what is right and what is not. They
prefer regular routines and are averse to change and to risk. These characteristics identify
them very much as laggards and they are content if nothing changes. Existence may be
humdrum but they are either resigned to it, or they like it that way. A siege mentality may
characterise the mindset of some.
These people are also remnants of the old proletariat, or 'blue-collar' workers who have been
left struggling in the new economy. However, their working lives, their modest incomes and
some of their values still hark back to their class heritage. They are not as disenfranchised as
some other, more alienated types.

2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 65-84 (19.58%)
Marital Status Widowed (12.83%)
Household Composition Single, pensioner (21.95%)
Length of Residency 9+ years (50.42%)
Health Poor diet, inactive lifestyle
Smokers

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Unemployed/retired
Process/plant operators

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Pension Credit
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Public rented
House Value £69k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Football
Bingo
Media High TV viewing
Characteristics

The Sun

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours will help
Charities Cancer research
Pets
Crime Likely to occur in own home
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 46.87 Couples, no children 11.85
Female 53.13 Couples, dependent children 14.65
Couples, non-dep children 5.82
Age Lone parent 10.43
0-4 5.87 Single, non pensioner 16.45
5-14 13.18 Single, pensioner 21.95
15-24 11.17 All pensioners 9.13
25-34 12.44 Students in shared house 0.07
35-44 12.94 Student, living alone 4.56
45-54 11.62 Student, away from home 0.23
55-64 11.02
65-84 19.58 Number in Household
85+ 2.18 1 person 38.40
2 person 31.74
Age by Gender* 3 person 14.56
90+ 0.64 4 person 9.77
85-89 1.54 5 person 3.95
80-84 3.17 6 person 1.19
75-79 5.04 7+ person 0.42
65-74 11.35
60-64 5.65 Length of Residency
55-59 5.39 Less than 1 year 9.89
50-54 6.11 1 - 2 years 14.91
45-49 5.52 3 - 5 years 14.65
40-44 6.11 6 - 8 years 10.26
35-39 6.82 9+ years 50.42
30-34 6.76
25-29 5.64 Social Grade
20-24 5.19 A/B Upper Middle/Middle 6.76
16-19 4.70 C1 Lower Middle 18.51
0-15 20.37 C2 Skilled Working 16.07
Male Female D Working 26.54
E Lowest level of subsistence 32.11
Marital Status 0 50 100 150 200

Single 36.35
Who We Are

Co-habiting 9.38
Married 42.15
Divorced 8.90
Widowed 12.83

Children in Household
1 child 21.59
2+ children 23.40 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.41 Anaemias N/a
Black 0.66 Diabetes mellitus N/a
Caribbean 0.44 Schizophrenia & other N/a
Irish 1.04 Neurotic, behav. & other N/a
Mixed 0.87 CNS inflammatory diseases N/a
2+ ethnic groups 3.49 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.05 Pulmonary disease & other N/a
Christian 74.85 Cerebrovascular diseases N/a
Other 1.61 Acute upper resp. infections N/a
None or not stated 23.50 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases 225 N/a
Other EU Country 0.55 Other acute lower resp. inf. N/a
Africa 0.30 Lung diseases ext. agents N/a
Caribbean 0.21 Liver diseases N/a
Cyprus 0.03 Gall bladder/other disorders N/a
Eastern Europe 0.18 Kidney diseases N/a
Far East 0.20 Abortions N/a
Jamaica 0.14 Labour & delivery problems N/a
Middle East/Central Asia 0.11 Delivery N/a
South Asia 0.54 Care complications N/a
USA 0.06 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick 211 N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic 218 N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a
Heavy smoker N/a 0 50 100 150 200

Good diet N/a


Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented 271 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 351 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 257 N/a
1 room N/a £30,001-£40,000 253 N/a
2 rooms N/a £40,001-£50,000 213 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 252 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield

Type G43 Ex-industrial Legacy 2.74%


Settled but poor older people in low-rise social housing, often found
in declining industrial areas.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 9/61 Rank 4/61


Value 41.860 Value 48.917

Low High Low High

Income Barriers to Housing and Services

Rank 9/61 Rank 55/61


Value 0.272 Value 16.902

Low High Low High

Employment Health and Disability

Rank 6/61 Rank 5/61


Value 0.210 Value 1.105

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 22/61 Rank 16/61


Value 26.590 Value 0.534

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Overview
Key Features
Families with children
Traditional working class
Poorly educated
Basic occupations
Traditional gender roles
Income Support
Heavy TV viewing
Heavy smokers
DIY popular

Regional Houses

Ebbw Vale, NP23

Rankings Top Councils


Age Rank (35/61) Blaenau Gwent (22.44%)
Wealth Rank (50/61) Corby (21.69%)
Good Health (48/61) North Lanarkshire (16.18%)
Airdrie, ML6 Fear of Burglary (12/61) Rhondda, Cynon, Taff (16.14%)
Degree (59/61) Caerphilly (16.09%)
Public Renting (15/61) West Lothian (15.89%)
Higher Tax (46/61) East Ayrshire (15.58%)
Environment (53/61) Easington (15.38%)
Internet (52/61) Walsall (15.00%)

Constituencies Regional Distribution


Stoke on Trent, ST6
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Rustbelt Resilience neighbourhoods are mostly found in traditional mining communities, which are still intensely
dependent on manufacturing employment. Though these are mostly very poor communities it does not cost much
to own the terraced houses in which most people live.

Key Features Communication


Families with children Receptive
Traditional working class TV
Poorly educated Red top newspapers
Basic occupations Unreceptive
Traditional gender roles Internet
Income Support Broadsheet newspapers
Heavy TV viewing Telephone
Heavy smokers
DIY popular

Description - Public Sector Focus


Education Traditionally these are communities in which the men knew they would work in the mine, and the
women would be maintaining the home and family life. There was therefore little focus on high educational
achievement. Consequently, many people have few if any qualifications, and those who managed to go on to
higher education are a rarity. Although times have now changed, it is difficult for the adults in these areas to
support and encourage their children through their education. Therefore, despite the need today for at least basic
qualifications to impress a prospective employer, many children still leave school without sufficient good GCSEs. It
is not surprising that in these relatively closed communities, many of which have no local access to higher
education, the Widening Participation initiative may be struggling.
Health Many people living in these areas do not subscribe to a healthy lifestyle. Diet is poor, and many people
smoke. Leisure time is more likely to be spent drinking in the working men’s clubs that still survive than on taking
physical exercise. However, unhealthy consumption is perhaps not taken to the extremes that occur in other

Description - Public Sector Focus


deprived areas; consequently whilst health is poor there are others who have more serious problems.
Crime Rustbelt Resilience generally believe that, whilst their neighbourhood is not a particularly pleasant place
in which to live, it could be worse, and fear of crime is no greater than is experienced across the country. Crime
rates themselves are marginally above average, but nowhere near as bad as in other areas of poverty. Victims of
crime are more likely to be mugged, or have their car taken, than they are to have their house burgled. Whilst
these people generally appear to be reasonably satisfied with how the police deal with specific incidents, their
overall rating of the police is poor.
Finances These are areas where most people in work are in low paid employment. Income Support is
therefore quite important to many. The elderly people in Rustbelt Resilience are particularly poor, with significant
numbers relying on Pension Credits. With a relatively high proportion of the population suffering from long term ill
health, Disability Living Allowance is also a common feature. These are generally proud people who pay bills
wherever possible. Non-payment of council tax is therefore not as common as in some other neighbourhoods, and
when it does occur it is likely to be due to genuine financial hardship.
Environmental Issues Environmental issues seem to have little impact on the people in these
neighbourhoods. They are more focussed on their own problems of today rather than wider concerns for the
future. Vehicle ownership is relatively low, and few households will have more than one car, and the car tends to
be a small or medium sized vehicle. Whilst most do below average annual mileage there are significant numbers
doing high mileage, possibly commuting out of the area to better paid jobs or even using their vehicle in the
course of their work.

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Description - Sociology and Environment


Summary Rustbelt Resilience neighbourhoods are mostly found in traditional mining
communities, which are still intensely dependent on manufacturing employment. Though
these are mostly very poor communities it does not cost much to own the terraced houses in
which most people live.
Demography Rustbelt Resilience neighbourhoods, more than any other type, occur in
small industrial towns where in the past mining was the mainstay of the local economy. These
neighbourhoods are ones where manufacturing industry continues to be the major source of
employment albeit mostly in low paid routine assembly work rather than in jobs requiring craft
skills. These are places where, as a result of the legacy of mining employment, many older
workers suffer from sickness related disabilities and many others describe themselves as
being in poor health. Indeed many of these neighbourhoods have among the lowest life
expectancy in the UK. However whereas in the past there would be few employment
opportunities available to women, today large numbers of women work in light industrial
factories and assembly plants in low skill, routine occupations. These are areas where those
who do stay on at school to acquire formal qualifications, tend to leave for jobs in more
prosperous areas of the country, leaving behind a workforce with limited skills. Very few
people in the communities are engaged in any kind of professional or managerial occupation
and few people who can hold down a middle ranking job would want to live in a community

Description - Sociology and Environment


such as this, which is often insular in its opinions and not necessarily tolerant of outsiders.
Despite these disadvantages, there is a resilient air about many of these places. People do
have jobs, albeit menial ones, and the majority of the population own their own homes, lowly
though they may be valued. The population profile of these areas is quite unusual, similar to
the national average in many age groups but with high proportions of pensioners and children.
These therefore are areas of families rather than of singles, where most people have at least
two children, but where many children are now grown up and flown the nest. As is common in
most ex-mining communities, these are not places where new minorities want to live or work.
Environment Neighbourhoods of Rustbelt Resilience occur most commonly in the mining
valleys of South Wales, in the small mining towns of the Midlands, in the North East and in
Scotland. The physical appearance of the neighbourhood can vary.
In South Wales and the Potteries most neighbourhoods of Rustbelt Resilience take the form of
turn of the century streets of older terraced housing, originally built for miners and their
families, which cluster in small communities around the locations of the now abandoned
collieries. These terraces are often built of local stone below slate roofs. In other places,
particularly in Scotland, such neighbourhoods are more likely to occur in places where small
pockets of council housing mix with areas of older private housing and where many of the
council tenants have exercised their right to buy. Some of these neighbourhoods are in
housing which was originally built by the National Coal Board for its workers, particularly
around new mines. A common feature of these locations is their small town setting and small
scale of development which distinguishes them from neighbourhoods such as Ex-Industrial
Legacy and Coronation Street which are found in much larger and more uniform housing
developments characteristic of much larger towns and cities. These environments have both
an air of decay and of renewal. Many of the houses have been cheaply built and it is evident
that the communities were more prosperous in the past than they are today. Nonetheless
there is evidence that the homes and gardens are being kept in reasonably good repair by the
people who live in them and that there is an air of pride in the local community. Many gardens
are well tended and the exteriors of most houses have been recently painted. It is seldom far
to local shops, most of which are locally owned and which appear to be coping with
competition from the retail multiples which trade from more distant shopping centres.
2
(Continued)
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Description - Sociology and Environment (Continued)


Economy The majority of Rustbelt Resilience neighbourhoods were built to serve small
mines or steelworks and, since the depression of the 1930s, have been areas of high
unemployment. Many of these neighbourhoods, in South Wales in particular, are ones where
the mines closed many years ago and, by way of contrast to Nottinghamshire and South
Yorkshire, are ones which have now almost completed a successful transformation of their
local economy. These small, semi rural communities have perhaps been more successful than
larger cities in maintaining a tradition of self reliance among their populations and have
provided a workforce that has been more adaptable in adjusting to the style of jobs offered by
companies that have been successfully persuaded by regional development agencies to settle
on nearby industrial estates.
Consumer Values Rustbelt Resilience displays values which continue to be influenced by
their history as mining communities. These are areas where people are proud of their
independence whilst at the same time being members of close communities. Horizons are
limited by little exposure to lifestyles different from their own, by infrequent travel and by the
small numbers of newcomers, whether commuters or long time residents, moving in to what
are increasingly dormitory communities. Esteem is likely to won by means other than
conspicuous consumption, caution governs any financial transaction and trusted, traditional
brands dominate the selection of goods purchased from local convenience stores.

Description - Sociology and Environment


Consumption Patterns Rustbelt Resilience is a poor market for advanced technology
products, for sophisticated home improvement products, for upmarket car marques and for
broadsheet newspapers. Few people read books or travel to offbeat holiday locations. However
it is a reasonable market for do it yourself products, for satellite television and for the
consumption of alcohol. Fish and chips and Chinese takeaways do better in these areas than
salad bars and ice cream parlours. Diet is often unhealthy in these areas due to large intakes
of salt and low consumption of fruit and vegetables.
Change As old scars heal the quality of life is improving rapidly in neighbourhoods of this
sort.

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Description - Culture and Consumer Psychology


These people live on small-scale council developments which were created to house manual
employees who working in nearby industry. That industry is likely to have altered dramatically
over the last 20 years and may well have disappeared completely, to be replaced by new
manufacturing processes. Such continuing change creates a fear of redundancy. The areas
have various social and environmental problems but there are many others which are far
worse. Some people in these areas have elected to buy their publicly rented houses. There is
hardly any representation of ethnic groups amongst these traditional working class people.
There are many teenagers but relatively few young adults. This is a common pattern which
suggests that the economic and social order is changing as the young adults move elsewhere
in search of improved opportunities. Lone parents with dependent children are numerous and
a high proportion of these people are full-time carers. These people are poorly educated with
very few formal qualifications. Both men and women work in basic occupations. There is also a
small proportion of elderly people, who have probably lived in the same area for many years.
These elderly people contribute significantly to the poor health record suffered in these

Description - Culture and Consumer Psychology


neighbourhoods, and many are permanently sick.
Income levels are modest and these people have little interest in saving or in financial matters
generally. Having a current account is far from commonplace, and the Post Office is used
regularly for routine financial transactions. Some will have significant debts, usually through
personal loans. To an extent, their relative poverty explains the hand to mouth existence, but
predisposition also plays a role.
Basic grocery shopping occurs in discount stores such as Aldi, Netto, Kwiksave and the Co-op.
Careful budgeting and the search for low prices are the primary issues behind such shopping,
which is frequent. Frozen microwave ready meals are popular and there is little interest in
healthy eating. However, some traditions linger and the traditional roast on Sunday lunch is
still common. Eating out is a rare event. All the standard consumer durables are owned, and
there is considerable interest in those which provide entertainment, such as DVD players.
Interest in more recent IT based products is very low, with the exception of computer games
where there are children in the household. Most households will have one car, most likely an
old Ford or Vauxhall.
These people have basic leisure interests. TV viewing occupies a great deal of available time
and the classic working class interests of bingo, betting and drinking in the local pub or club
are regular features of everyday life. Soaps and easy entertainment are the preferred choices
for TV viewing. Newspaper readership is confined to the tabloids such as the Daily Star, the
Sun and the News of the World. DIY is significant, and great pride is taken by some in home
improvements. A lack of money, coupled with a lack of interest in the wider world, means that
any holiday which is taken is typically to a familiar place in the UK. Camping and caravanning
holidays are popular. As with most people of this kind, religion plays little part in their lives.
These people live unadventurous, working class lives. Local economic and social circumstances
are changing and the areas are likely to see some major transformations in the near future.

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-44 (27.01%)
Marital Status Married (50.18%)
Household Composition Couples, dependent children (21.60%)
Length of Residency 9+ years (59.63%)
Health Poor diet and health
Smokers

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Process/plant operators
Manufacturing/mining

Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Income support, Disability living allowance
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Public rented
House Value £71k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Self catering
Leisure Interests Football
Bingo
Media High TV viewing
Characteristics

The Sun

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Cancer research
Pets
Crime Damage to property and motor crime
Environment Unconcerned
Fear of Redundancy Very concerned

3
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.40 Couples, no children 14.66
Female 51.60 Couples, dependent children 21.60
Couples, non-dep children 9.38
Age Lone parent 9.63
0-4 5.81 Single, non pensioner 10.97
5-14 15.13 Single, pensioner 14.17
15-24 12.48 All pensioners 8.63
25-34 12.75 Students in shared house 0.04
35-44 14.25 Student, living alone 5.07
45-54 13.12 Student, away from home 0.33
55-64 11.06
65-84 14.21 Number in Household
85+ 1.19 1 person 25.14
2 person 32.63
Age by Gender* 3 person 18.86
90+ 0.34 4 person 14.85
85-89 0.84 5 person 6.12
80-84 1.95 6 person 1.78
75-79 3.35 7+ person 0.63
65-74 8.83
60-64 5.28 Length of Residency
55-59 5.80 Less than 1 year 7.40
50-54 6.87 1 - 2 years 11.54
45-49 6.30 3 - 5 years 12.07
40-44 6.82 6 - 8 years 9.66
35-39 7.43 9+ years 59.63
30-34 7.11
25-29 5.62 Social Grade
20-24 5.35 A/B Upper Middle/Middle 8.10
16-19 5.58 C1 Lower Middle 19.97
0-15 22.54 C2 Skilled Working 20.08
Male Female D Working 28.75
E Lowest level of subsistence 23.10
Marital Status 0 50 100 150 200

Single 32.75
Who We Are

Co-habiting 9.19
Married 50.18
Divorced 6.53
Widowed 8.78

Children in Household
1 child 19.68
2+ children 26.14 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.24 Anaemias N/a
Black 0.43 Diabetes mellitus N/a
Caribbean 0.31 Schizophrenia & other N/a
Irish 0.83 Neurotic, behav. & other N/a
Mixed 0.65 CNS inflammatory diseases N/a
2+ ethnic groups 4.18 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.03 Pulmonary disease & other N/a
Christian 73.76 Cerebrovascular diseases N/a
Other 1.39 Acute upper resp. infections N/a
None or not stated 24.82 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.54 Other acute lower resp. inf. N/a
Africa 0.24 Lung diseases ext. agents N/a
Caribbean 0.14 Liver diseases N/a
Cyprus 0.03 Gall bladder/other disorders N/a
Eastern Europe 0.14 Kidney diseases N/a
Far East 0.16 Abortions N/a
Jamaica 0.10 Labour & delivery problems N/a
Middle East/Central Asia 0.07 Delivery N/a
South Asia 0.48 Care complications N/a
USA 0.06 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 249 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 230 N/a
1 room N/a £30,001-£40,000 239 N/a
2 rooms N/a £40,001-£50,000 215 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders 231 N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby

Type H44 Rustbelt Resilience 2.95%


Workers reliant on manufacturing employment living in low value
terraced houses.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 14/61 Rank 5/61


Value 34.448 Value 46.183

Low High Low High

Income Barriers to Housing and Services

Rank 16/61 Rank 59/61


Value 0.220 Value 15.838

Low High Low High

Employment Health and Disability

Rank 14/61 Rank 13/61


Value 0.170 Value 0.776

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 30/61 Rank 23/61


Value 23.692 Value 0.332

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Overview
Key Features
Older working ages
Manufacturing jobs
Low incomes
Older council housing
Owner occupied terraces
Close to countryside
Few social problems
Inactive lifestyles
TV popular

Regional Houses

Broxburn, EH52

Rankings Top Councils


Age Rank (53/61) Easington (14.63%)
Wealth Rank (40/61) Neath Port Talbot (13.78%)
Good Health (52/61) Bolsover (12.41%)
Clwyd, H8 Fear of Burglary (20/61) Rhondda, Cynon, Taff (12.09%)
Degree (55/61) Dumfries & Galloway (11.98%)
Public Renting (16/61) Clackmannanshire (11.14%)
Higher Tax (45/61) Torfaen (10.76%)
Environment (51/61) Moray (10.58%)
Internet (53/61) Sedgefield (10.45%)

Constituencies Regional Distribution


Conisborough, DN12
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Older Right to Buy contains people of older working age, working in manufacturing industries and living in mixed
areas of older council housing and owner occupied terraces.

Key Features Communication


Older working ages Receptive
Manufacturing jobs TV
Low incomes Red top newspapers
Older council housing Social networks
Owner occupied terraces Unreceptive
Close to countryside Internet
Few social problems Broadsheet newspapers
Inactive lifestyles
TV popular

Description - Public Sector Focus


Education The traditional “working class” horizons of Older Right to Buy mean that many of the adults grew
up in an environment where there was little emphasis placed on gaining formal qualifications. Consequently many
left school with very little to show. The relatively closed nature of the community means that it is difficult for the
few children to do well at school. Whilst they are likely to gain more qualifications than their parents did, a
proportion well below the national average will gain 5 or more GCSEs at Grades A to C, and an even smaller
number will go on to higher education.
Health Whilst these people cannot generally afford particularly healthy foodstuffs, they do tend to limit the
really poor foods in their diet. Alcohol and tobacco are a feature of the lives of many, but these too are more likely
to be taken in moderation. As this population is aging it is suffering from health problems; however, when
adjusting for age the rate of hospital admissions does not greatly exceed the national average. The sense of order
in these communities means that problems such as drug and alcohol abuse and teenage pregnancies are below
average.

Description - Public Sector Focus


Crime Older Right to Buy are proud of their community and their area, and consider it a good place to live.
There is a good degree of social capital, and anti-social behaviour is relatively low. The fear of crime is below
average, and the actual incidence even lower than that. When an incident does occur there is often dissatisfaction
with the way in which the police deal with it, but nevertheless their overall view of the police is a very positive
one.
Finances Many of those of working age are in employment, and earn sufficient to maintain their daily lives.
Some households require Income Support, but this is a much smaller proportion than in many other impoverished
areas. The more elderly and the sick are generally more dependent on the state for assistance, claiming Pension
Credits and Disability Living Allowance. The ethical values of these people are such that, other than through
genuine hardship, they will always find the money to pay their bills.
Environmental Issues These relatively insular communities tend to focus on local issues rather than
wider concerns such as the environment. However, they have less negative impact on the environment than many.
Car ownership and annual mileage are both generally low, and they are likely to run their homes in such a way as
to keep their utility bills down.

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Description - Sociology and Environment


Summary Older Right to Buy contains people of older working age, working in
manufacturing industries and living in mixed areas of older council housing and owner
occupied terraces.
Demography Neighbourhoods of Older Right to Buy are found in areas which have
traditionally relied on a mixture of mining and large scale industrial plants, such as power
stations and steelworks, for their employment and set in towns which have been relatively
unsuccessful in developing modern, middle class suburbs. These are typically neighbourhoods
where older working age groups tend to live either in small council estates, most of whose
tenants have exercised their right to buy, or where areas of older private housing are found
mixed in among inter war or early post war infill council housing. The key characteristic of the
population is its stability, with few of the older people moving out of the area and few families
with young children moving in. Many neighbourhoods of Older Right to Buy are found in small
settlements within industrialised regions places such as Maesteg or Castleford rather than in
large provincial cities.
The population consists mostly of people of older working age groups, from 45 upwards, and
the closeness of community networks is such that, on retirement, few people move out of
these neighbourhoods or they move into special accommodation for the elderly within them.
With few children and little anti social behaviour these are pleasant if unpretentious places in

Description - Sociology and Environment


which to live. The houses provide most families with more than adequate space though many
of them would be considered somewhat old fashioned by young families. There is much
evidence of the heavy industrial make up on the economy in the form of pubs and clubs, co-
operatives and small corner shops, but levels of health are significantly better than in
communities more narrowly dependent on coal mining in previous years.
Many of the workforce benefit from well paid craft jobs in large process plants which often
involve quite lengthy journeys to get to work but many others work in comparatively
unskilled, routine operations in new industries as well as the old process plants. Few people
commute to city centres or work in jobs involving the provision of services other than to the
immediate community. Minority groups are conspicuously absent.
Environment Neighbourhoods of Older Right to Buy consist mostly of housing which is
mixed in among industrial uses or abandoned empty land but which was clearly built in times
of quite high construction standards, even for housing in industrial areas. The older housing is
mostly built of good quality facing bricks that have weathered well. Sooty dirt and
atmospheric pollution is more responsible than physical deterioration for giving these areas an
air of having seen better times. The older houses are often situated along a mesh of minor 'A'
roads that connect one industrial town with another and the settlement often appears to have
grown in a gradual organic manner with houses of different sizes and styles mixed up with
small industrial sites, Victorian schools, churches, public houses and the occasional parade of
local shops. Small developments of council housing are more likely to lead directly off these
roads than to be situated in major developments, reinforcing the fine grain of development.
Most of these places lie quite close to open country and indeed to sites which may have been
previously used for mineral extraction or by railways. Many of these environments are now
being cleaned up by local councils. Although many people now have to travel long distances to
work in large plants, shops and local services are mostly within easy walking distance and
many people would expect to exchange greetings with known acquaintances on the way to
and from the bus stop or the local shop.

2
(Continued)
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Description - Sociology and Environment (Continued)


Economy Neighbourhoods of Older Right to Buy typically rely on large manufacturing
plants which were originally situated in regions of plentiful energy resources. Most of these
plants produce 'producer' rather than 'consumer' products and require high level contractual
negotiations on price and specifications rather than on call centres or national sales or branch
networks to maintain their sales.
These are not, therefore, places which to the same degree as Bradford or Leeds have
developed a workforce experienced in dealing face to face or over the phone with individual
consumers. Processing, in these economies, is more important than marketing and
advertising. These traditions can make it difficult for the local councils to attract footloose
consumer oriented service business to their areas.
Consumer Values Older Right to Buy live in communities in which people's aspirations
are expressed within limits which reflect their limited social mix and narrow range of incomes.
So most households would aspire to living in their own homes and to owning their own cars,
to enjoying overseas holidays and to having modern kitchens and bathrooms in their houses.
However the physical expression of these aspirations is likely to involve the selection of mass
market brands and designs, not those which demonstrate individual taste or cultural
preference.
Consumption Patterns Older Right to Buy is a quite good market for motoring, home

Description - Sociology and Environment


improvement and gardening products and for mass market food brands where price and
reputation are more important that freshness, ingredients or variety. Basic home appliances,
leisure products and home furnishings absorb a significant proportion of people's disposable
income. This population is easily reached via commercial television channels and many
residents read The Sun. By contrast these are communities where few people read books and
where personal computers are more likely to be used for children's games than for the
development of human capital. Tobacco and alcohol sell well.
Change The key advantages these neighbourhoods offer are affordable housing of quite
good quality and low levels of anti social behaviour. In many neighbourhoods of Older Right to
Buy, particularly where money has been spent on environmental reclamation, young families
are now starting to move back to the older housing as well as to keenly priced new private
housing on nearby estates.

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Description - Culture and Consumer Psychology


These people live on small-scale council-owned estates, and may have exercised their right to
buy. These estates were created to house those working in nearby industry. The original
industries may still exist but it is more likely to have been supplemented or supplanted by new
economic activity. These estates are not usually part of urban sprawl, and open countryside
may be nearby. The location, together with the traditional values retained by many of these
people, explains the relative absence of serious environmental and social problems.
Incomes in these areas are modest, and few people have any investments or any interest in
financial matters beyond the pay cheque. But these people are not poor and there is little
debt. Although they may fear redundancy, particularly where there is only one, or a small
number of, local employers, the level of unemployment is not a major problem. The local
employment is usually in processing of some kind and this provides these people with basic
jobs as operatives. Others have supervisory positions or work in a skilled trade. Many of the
women work in local manufacturing operations. This kind of work, together with the
background and disposition of the people, means that formal qualifications are rare.

Description - Culture and Consumer Psychology


Most households contain families. All age groups are represented but there is a slight skew
towards older people, which is one reason why these areas have a poor health record.
Conversely, young adults are under represented. These people are not very mobile and some
will have been born here, raised their families here and will probably die here. The traditional
working class culture of these areas has not been augmented by any influx of ethnic groups.
For routine grocery shopping, these people budget carefully and generally use discount stores,
notably the Co-op, but will occasionally venture elsewhere for the brands they prefer having
very clear-cut and often inflexible preferences for use of time and money. They make great
use of the Post Office. They have all the conventional desires for consumer durables but
respond slowly to innovative products. Few households are connected to the Internet, and
awareness, interest and adoption of products such as mobile phones and MP3 players is
extremely low. However, when such products have been available for a while and when they
provide entertainment value, such as with DVD players, then adoption rates pick up as the
benefits are slowly recognised and accepted. Leisure time is taken up with long-established
and familiar pastimes and watching TV is a major preoccupation. Soaps and light
entertainment are preferred. There is little or no engagement with religion. Holidays are taken
in the UK and the holiday destination may remain unchanged over many years. Apart from the
occasional night at the pub, home based activities such as gardening, walking the dog and DIY
absorb discretionary time. They live a cocooned existence and do not socialise much beyond
immediate family and friends.
These people are very insulated from the modern world. Their geographical isolation and the
self-contained, self-serving and socially incestuous nature of the communities, results in
traditional working class values, preserved largely intact. They are concerned about self-
improvement, but only with respect to limited ambitions where acquisitions and a comfortable
material existence have a high priority. They have little interest in the wider world, even when
it starts nearby. They are reserved and insular, and to some extent protected from the harsh
realities faced by others who have a similar heritage. These people are stoical and introverted.
They are not adventurous. They prefer the homespun.
These people still live in pockets of social history which have been overtaken by social and
economic events elsewhere. They are traditional working class folk with basic values and
lifestyles. They change only very slowly.

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 45-64 (25.51%)
Marital Status Married (52.81%)
Household Composition Couples, non-dependent children (7.56%)
Length of Residency 9+ years (61.29%)
Health Reasonable diet, inactive lifestyle
Smokers

Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average

Full details
in Section
Our Work Lives
6 Occupations Skilled trades
Manufacturing/mining

Full details
in Section
Our Finances
7 Household Income £7,500 - £13,499
Benefits Disability living allowance
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands A-B
Home Ownership Own with mortgage
House Value £83k
Location Semi-rural

Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Coach tour
Leisure Interests Grandchildren
Bingo
Media Sky Digital TV
Characteristics

The Sun

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Cancer research
Pets
Crime Crime and anti-social behaviour low
Environment Unconcerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 47.72 Couples, no children 16.23
Female 52.28 Couples, dependent children 17.13
Couples, non-dep children 7.56
Age Lone parent 6.01
0-4 4.76 Single, non pensioner 11.52
5-14 11.60 Single, pensioner 19.81
15-24 9.70 All pensioners 12.78
25-34 11.74 Students in shared house 0.05
35-44 13.20 Student, living alone 4.22
45-54 12.61 Student, away from home 0.39
55-64 12.90
65-84 21.31 Number in Household
85+ 2.19 1 person 31.33
2 person 36.91
Age by Gender* 3 person 15.18
90+ 0.66 4 person 11.38
85-89 1.55 5 person 3.90
80-84 3.24 6 person 1.01
75-79 5.27 7+ person 0.31
65-74 12.73
60-64 6.48 Length of Residency
55-59 6.41 Less than 1 year 7.15
50-54 6.80 1 - 2 years 11.32
45-49 5.82 3 - 5 years 11.64
40-44 6.27 6 - 8 years 9.06
35-39 6.91 9+ years 61.29
30-34 6.60
25-29 5.12 Social Grade
20-24 4.40 A/B Upper Middle/Middle 10.17
16-19 4.18 C1 Lower Middle 23.54
0-15 17.56 C2 Skilled Working 17.79
Male Female D Working 22.15
E Lowest level of subsistence 26.35
Marital Status 0 50 100 150 200

Single 28.11
Who We Are

Co-habiting 8.28
Married 52.81
Divorced 6.09
Widowed 11.51

Children in Household
1 child 16.53
2+ children 20.18 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 0.95 Anaemias N/a
Black 0.33 Diabetes mellitus N/a
Caribbean 0.22 Schizophrenia & other N/a
Irish 0.88 Neurotic, behav. & other N/a
Mixed 0.51 CNS inflammatory diseases N/a
2+ ethnic groups 3.79 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.04 Pulmonary disease & other N/a
Christian 76.56 Cerebrovascular diseases N/a
Other 1.13 Acute upper resp. infections N/a
None or not stated 22.26 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.61 Other acute lower resp. inf. N/a
Africa 0.29 Lung diseases ext. agents N/a
Caribbean 0.11 Liver diseases N/a
Cyprus 0.04 Gall bladder/other disorders N/a
Eastern Europe 0.18 Kidney diseases N/a
Far East 0.20 Abortions N/a
Jamaica 0.07 Labour & delivery problems N/a
Middle East/Central Asia 0.09 Delivery N/a
South Asia 0.38 Care complications N/a
USA 0.09 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders 252 N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot

Type H45 Older Right to Buy 2.50%


Low income older workers in manufacturing jobs, some may have
bought their council terraces.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 19/61 Rank 13/61


Value 26.435 Value 32.845

Low High Low High

Income Barriers to Housing and Services

Rank 22/61 Rank 57/61


Value 0.161 Value 16.616

Low High Low High

Employment Health and Disability

Rank 15/61 Rank 19/61


Value 0.137 Value 0.443

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 34/61 Rank 29/61


Value 21.503 Value 0.092

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Overview
Key Features
Married couples
Children
Good local employment
Manual skills
Fairly prosperous
Exercise Right to Buy
Confident
Moderate exercise
Reasonable diet

Regional Houses

Watford, WD19

Rankings Top Councils


Age Rank (36/61) Barking and Dagenham (40.75%)
Wealth Rank (43/61) Harlow (35.84%)
Good Health (43/61) Stevenage (31.58%)
Cumbernauld, G67 Fear of Burglary (28/61) Crawley (21.94%)
Degree (49/61) Welwyn Hatfield (21.12%)
Public Renting (14/61) Hertsmere (18.15%)
Higher Tax (39/61) Dacorum (15.32%)
Environment (44/61) Midlothian (15.32%)
Internet (47/61) Three Rivers (14.98%)

Constituencies Regional Distribution


Morden, SM4
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

White Van Culture contains young couples who have exercised the right to buy their council houses, encouraged
by high house prices and booming economies. They are found mostly around the M25.

Key Features Communication


Married couples Receptive
Children TV
Good local employment Radio
Manual skills Posters
Fairly prosperous Unreceptive
Exercise Right to Buy Newspapers
Confident Magazines
Moderate exercise
Reasonable diet

Description - Public Sector Focus


Education Educational attainment of the adults living in these areas is below average, but by no means as
poor as some. Over one third will have achieved at least 5 good `O’ level/GCSE passes, and some will have taken
this further. However, many others will have few academic qualifications, and upon leaving school will instead have
learned a trade. Vocational training opportunities are therefore important to these people. Their children display
very similar tendencies, performing moderately throughout their schooling. Typically, like many of their parents,
they will leave school with insufficient formal qualifications, and again will tend to rely on further education to
provide some vocational skills.
Health White Van Culture tend to eat a moderate diet, without excesses of particularly healthy or unhealthy
foods. A proportion slightly above the national norm will smoke, but drinking is much less of an issue. Leisure
pursuits are mixed, although many are not particularly active. Overall these people may be considered typical in
terms of their health, with hospital admissions being only slightly higher than average.
Crime White Van Culture do not consider their neighbourhoods to be particularly good or particularly bad. Fear

Description - Public Sector Focus


of crime is typical of the national picture, although crime and anti-social behaviour are slightly higher than the
average. There is no particular dominant crime type that affects these people; from personal assault to motor
crime, and from theft to damaging property, incidents can happen anywhere. It is perhaps not surprising therefore
that the rating of the police is equally neutral.
Finances These people generally earn reasonable incomes, although a slightly higher proportion than
nationally are on Income Support. For other kinds of state benefit, take-up rates are close to the norm. Income is
more likely to be spent on the mortgage and household bills than on savings and investments.
Environmental Issues These people have a generally neutral attitude towards the environment,
probably too busy with their daily routines to give it much thought. Money is tight, so is unlikely to be spent on
environmentally friendly products and on charities of any sort. Vehicle ownership for private use is relatively low,
although many will have access to a vehicle for business.

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Description - Sociology and Environment


Summary White Van Culture contains young couples who have exercised the right to buy
their council houses, encouraged by high house prices and booming economies. They are
found mostly around the M25.
Demography White Van Culture consists mostly of confident couples who have exercised
their right to buy pleasant, low rise council houses situated in outer London suburbs and
around the M25 motorway. The high price of houses in these areas and their buoyant
economies have provided ideal conditions for all but the most elderly and un-enterprising of
local residents. Labour shortages require local factories and offices to pay high rates of labour,
even to people who lack the qualifications they would ideally like.
Neighbouring middle class dormitories provide an insatiable demand for tradesmen who can
repair their central heating systems, service their cars and install new double glazed
conservatories. Jobs are easy to come by, not in the large hierarchically managed enterprises
of the industrial revolution, but in a new breed of service enterprises relying on quick and
efficient service, flexibility and consumer focus.
Likewise in the housing market, with the greenbelt forcing commuters even further away from
central London, house prices along the M25 corridor are now beyond reach of any but the
most affluent first time buyer. The opportunity to buy at preferential rates into the small
remaining stock of public sector housing is one which no financially astute person would pass

Description - Sociology and Environment


by. As a result, in White Van Culture neighbourhoods, well over one half of the original
housing stock has now passed from the public into the private sector and a significant amount
of that which has not been sold is housing now occupied by pensioners and the occasional
single parent. Thus, in contrast to council estates in provincial areas, the better off population
stays put rather than moves out, with the result that the age profile is now spread very evenly
across all cohorts of the population.
Contrary to what some might suppose, in White Van Culture neighbourhoods, people get
married rather than merely live together and most relationships tend to last. In comparison
with other areas of current or ex-council housing, there are relatively few single parents and
even fewer are out of work or disabled.
These are estates which teem more with cars (and white vans) than they do with children.
Few residents have devoted efforts to gaining qualifications, certainly not degrees. In these
economies that is not what local employers need.
Environment Neighbourhoods of White Van Culture are particularly common in, what were
originally, planned communities, some of which were developed by the old London County
Council before the war, in areas such as Dagenham and Lewisham, and in the new towns that
were developed immediately after the war, such as Stevenage, Harlow, Hatfield and Crawley.
The older London County Council estates were laid out to what, for the time, were very
advanced standards with a pleasant variety of different house designs, with box hedges
providing privacy to front gardens and occasional units appropriate for childless older couples
and young singles. The new towns were also, in their time, beacons of good design, providing
variety and generous areas of open space. These environments, perhaps more than any,
offered rentable housing which looked least different to that provided by developers to middle
and lower income families. The only current drawback of these areas is the lack of space for
cars. Few of the houses have private garages and many councils have had to transfer space
previously dedicated to recreational uses to accommodate the large numbers of households
with two or more cars (or vans).

2
(Continued) 2-1
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Description - Sociology and Environment (Continued)


Economy The economy of these neighbourhoods, unlike that of other areas of publicly built
housing, is no longer based on local manufacturing industry but on modern service industries
and transport in particular. White Van Culture neighbourhoods provide labour for Heathrow,
Gatwick and Stansted as well as for driving delivery vans. Census returns show a particular
high proportion of the workforce employed in transport and distribution.
Consumer Values White Van Culture places a high priority on consumption but within the
framework of responsibilities towards families and employers. In areas of labour shortage,
much of this population is remunerated on the basis of performance and is able to earn extra
by working shifts and overtime when it wants to. Traffic congestion therefore costs money as
well as time. By contrast few people in these neighbourhoods have deep roots in the
communities in which they live. This and the middle class nature of adjacent dormitory areas
contribute to a highly individual and competitive orientation.
Consumption Patterns White Van Culture is a good market for mid range consumer
products, for home appliances, for do it yourself and gardening products, for personal
computers and personal entertainment products. Children in these neighbourhoods obtain
expensive Christmas gifts. Foreign package holidays absorb a significant share of disposable
income but people are more likely to drink at home or to take the family on an outing to a
country restaurant than they are to visit the pub.

Description - Sociology and Environment


Change As the older generation of tenants die, these areas will become almost exclusively
owner occupied. The prices of houses in these neighbourhoods has risen rapidly in recent
years in comparison with nearby areas of privately built housing and this gap is likely to
continue to narrow, thereby making it difficult for younger families to afford the relatively
small number of vacant homes that are likely to appear on estate agents' books.

2
2-2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Description - Culture and Consumer Psychology


These people live in former council estates which are usually distributed around the periphery
of London. Open countryside may not be far away. The usually buoyant housing market in the
South and South East means that these houses can now have a high market value, and a fair
proportion of local residents have elected to buy. In these areas, there are some social and
environmental problems such as burglary, rubbish and disruptive teenagers but the problems
are not acute. Some ethnic groups are present.
Most households consist of couples with children. Family size can be very large, with many
children present. Compared with the lot of working class folk in other parts of the country,
these people have quite good opportunities for local employment, in what is usually a vibrant
if not over-heated economy. Some can earn decent money, even with elementary occupations
requiring few qualifications, if any. Others may earn good money working in a supervisory
capacity or as self-employed, skilled or semi-skilled tradesmen. Employment in transport,
storage and communication is very common. Although the bulk of these people have mainly
manual skills, there is some mixture in terms of social grade. Most people make use of a

Description - Culture and Consumer Psychology


credit or debit card and the store loyalty card is notably popular. Overdraft facilities are
available to many, but levels of debt are modest and will generally be under control. Reflecting
inherited behaviour, there is little interest in saving or in careful use of money beyond fairly
immediate consumption and acquisition. They do not plan for the long-term.
These people can spend large amounts on routine shopping, reflecting their relative prosperity
and also the presence of children. Convenience foods are popular, but they have some concern
for healthy eating and general well being. This routine shopping takes place in a mix of store
types and while there is a general preference for the cheaper stores, these people are not that
price sensitive and will search our their preferred manufacturers' brands.
There is some notable tendency for these people to be better informed about, and to be more
engaged in, the offerings of contemporary consumer society. They are exposed to marketing
messages and they learn from these messages, as well as by reference to their peer group.
They are relatively sophisticated in this area, but there is also some element of status
attached to ownership of the latest consumer durables. They are fairly likely to own a mobile
phone and an MP3 player. Similarly, they are very likely to have an Internet connection, which
may be broadband, and to make use of the Internet for information and shopping. Most
households have access to a second hand car. The MPV is an aspiration, if not a reality, for
many.
They have predictable inclinations for the use of their available leisure time and this includes
TV, betting, bingo and the pub. But these interests are not as absorbing as they are amongst
other types with similar basic characteristics. They are not TV addicts and the basic interests
are augmented with other less passive uses of time such as DIY as well as more esoteric
interests. They take holidays fairly regularly and these may be simple holidays in the UK or
possibly package deals to European destinations typically beach holidays. They normally read
the tabloids, but a fair proportion will take a mid-market broadsheet such as the Daily Mail.
Community ties are weak in these areas and religion has little influence.
These people are energetic and optimistic. They are opportunistic realists. They have coped
well with, and they have often succeeded through, the structural economic shifts of recent
years. They are adaptable and respond fairly quickly to change although they are far from
being opinion leaders. There is no great complexity or aesthetic sense behind their value
systems and behaviours, but they have great confidence in both. Their sense of self-worth
comes from being able to demonstrate pragmatic results.
The dominant culture in these areas is that of the fairly prosperous and informed working
class. However, it is possible that the general pressure of ever-rising house prices will further
change the socio-cultural complexion of these areas. 2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 25-44 (28.71%)
Marital Status Married (47.21%)
Household Composition Couples, dependent children (21.11%)
Length of Residency 9+ years (50.51%)
Health Reasonable diet and health
Moderately active

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Skilled trades
Wholesale/retail/car repair

Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Income support
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band C
Home Ownership Own with mortgage
House Value £140k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Self catering
Leisure Interests Eating out
Gardening
Media The Sun
Characteristics

The Mirror

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Cancer research
Pets
Crime Crime and anti-social behaviour above average
Environment Not very concerned
Fear of Redundancy Not very concerned

3
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 47.72 Couples, no children 13.34
Female 52.28 Couples, dependent children 21.11
Couples, non-dep children 6.94
Age Lone parent 9.72
0-4 6.54 Single, non pensioner 12.74
5-14 15.13 Single, pensioner 16.34
15-24 12.00 All pensioners 8.60
25-34 13.87 Students in shared house 0.20
35-44 14.86 Student, living alone 5.79
45-54 11.89 Student, away from home 0.46
55-64 9.17
65-84 14.81 Number in Household
85+ 1.74 1 person 29.08
2 person 31.48
Age by Gender* 3 person 16.90
90+ 0.51 4 person 14.10
85-89 1.21 5 person 5.95
80-84 2.44 6 person 1.85
75-79 3.79 7+ person 0.64
65-74 8.50
60-64 4.40 Length of Residency
55-59 4.81 Less than 1 year 9.67
50-54 6.04 1 - 2 years 14.29
45-49 5.89 3 - 5 years 14.87
40-44 6.91 6 - 8 years 10.77
35-39 7.93 9+ years 50.51
30-34 7.69
25-29 6.14 Social Grade
20-24 5.47 A/B Upper Middle/Middle 13.11
16-19 5.14 C1 Lower Middle 26.17
0-15 23.15 C2 Skilled Working 17.63
Male Female D Working 22.14
E Lowest level of subsistence 20.95
Marital Status 0 50 100 150 200

Single 34.35
Who We Are

Co-habiting 10.17
Married 47.21
Divorced 7.32
Widowed 9.28

Children in Household
1 child 20.02
2+ children 28.14 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.65 Anaemias N/a
Black 1.80 Diabetes mellitus N/a
Caribbean 0.89 Schizophrenia & other N/a
Irish 1.45 Neurotic, behav. & other N/a
Mixed 1.37 CNS inflammatory diseases N/a
2+ ethnic groups 6.74 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.19 Pulmonary disease & other N/a
Christian 70.75 Cerebrovascular diseases N/a
Other 3.15 Acute upper resp. infections N/a
None or not stated 25.91 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 1.06 Other acute lower resp. inf. N/a
Africa 1.14 Lung diseases ext. agents N/a
Caribbean 0.38 Liver diseases N/a
Cyprus 0.13 Gall bladder/other disorders N/a
Eastern Europe 0.35 Kidney diseases N/a
Far East 0.47 Abortions N/a
Jamaica 0.19 Labour & delivery problems N/a
Middle East/Central Asia 0.30 Delivery N/a
South Asia 1.07 Care complications N/a
USA 0.12 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C 217 N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural 239 N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham

Type H46 White Van Culture 3.16%


Younger owners, many in good quality ex-council properties, take
advantage of local economic opportunities.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 26/61 Rank 15/61


Value 22.909 Value 28.934

Low High Low High

Income Barriers to Housing and Services

Rank 21/61 Rank 30/61


Value 0.164 Value 22.464

Low High Low High

Employment Health and Disability

Rank 24/61 Rank 28/61


Value 0.103 Value 0.036

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 39/61 Rank 31/61


Value 19.331 Value 0.047

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Overview
Key Features
Large families
Co-habiting and single
parents
Some overcrowding
Poor qualifications
Good employment
prospects
Outgoings exceed income
Bad diet, smokers

Regional Houses

Doncaster, DN3

Rankings Top Councils


Age Rank (16/61) Redditch (16.97%)
Wealth Rank (51/61) Corby (11.61%)
Good Health (34/61) Havant (11.54%)
Bristol, BS11 Fear of Burglary (9/61) Telford and Wrekin (11.49%)
Degree (56/61) Tamworth (11.21%)
Public Renting (12/61) Basildon (8.81%)
Higher Tax (52/61) Milton Keynes (8.39%)
Environment (58/61) Peterborough (8.31%)
Internet (35/61) Crawley (7.91%)

Constituencies Regional Distribution


Rugby, CV21
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

New Town Materialism contains families with young children who live on recently built council estates in planned
communities, built around new light industrial estates and assembly plants.

Key Features Communication


Large families Receptive
Co-habiting and single parents TV
Some overcrowding Telemarketing
Poor qualifications Posters
Good employment prospects Direct Mail
Outgoings exceed income Unreceptive
Bad diet Internet
Smokers Magazines
Broadsheet newspapers

Description - Public Sector Focus


Education Many people in New Town Materialism have poor qualifications. Almost two thirds will have left
school at the age of 16 without having gained the 5 or more grades A to C at `O’ Level or GCSE normally required
for continuing their education or indeed for many jobs. Their children are generally young, but those who have
progressed through their schooling are very much following the pattern of their parents. They have the lowest
proportion of pupils gaining 5 or more good GCSE’s within Blue Collar Enterprise, a proportion that is just half the
national average. The numbers going on to university are very low. The low paid employment of many people in
these areas will mean that a significant number of pupils are likely to qualify for free school meals.
Health Having young children, these people can often lead quite active lifestyles. However, it may not be
sufficient to balance the poor diet and heavy smoking that is so typical of this population. Heavy drinking is not
such a widespread problem, although it is still a concern. Consequently, New Town Materialism is an area where
health problems are already building for what is a relatively young population, with indications that respiratory
disease is a particular problem. Teenage pregnancies are also an issue in these neighbourhoods.

Description - Public Sector Focus


Crime Most people living in these areas do not regard it as being pleasant, and many households are insular.
There are serious problems with anti-social behaviour, with teenagers hanging around on street corners,
vandalism, burnt out cars and drugs. These are also neighbourhoods where crime, particularly against property,
can be high. It is perhaps not surprising that the residents feel that the police are inadequate.
Finances Many of the people in New Town Materialism have jobs that are poorly paid. Little is therefore put
into savings or investments, perhaps with the exception of putting some money aside for their children’s future.
Low household income means that a significant number of families are likely to be on Income Support and council
tax benefit. Although wages are low, supply of work is reasonably plentiful, so unemployment is not especially
high. The proportion claiming Jobseeker’s Allowance is therefore not appreciably higher than the national average.
Environmental Issues Perhaps because the local environment in which they live is not particularly
appealing, many of these people are not inclined to show any concern for the wider environment. They are
unlikely to buy goods on the basis that they are environmentally friendly, and their limited charitable donations
will more likely be to Kidscape or the RSPCA than to Friends of the Earth. Their motoring tends to be in older, less
efficient cars, but car ownership and annual mileage are both generally low.

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Description - Sociology and Environment


Summary New Town Materialism contains families with young children who live on recently
built council estates in planned communities, built around new light industrial estates and
assembly plants.
Demography New Town Materialism contains young families living in recently constructed
council and new town housing. Most people have poor qualifications which results in the
majority of the population working in lower status occupations. Levels of unemployment can
be quite high bearing in mind there are plentiful job opportunities at nearby light industrial
estates. Others find it difficult to secure jobs with good enough pay to meet their consumer
aspirations. High proportions of these young families then resort to consumer credit to fund
the purchases necessary to sustain their materialist lifestyles and quite a few have now been
taken to court to recover their debts. Typically, people get by with one car.
Many of these families may be second generation new town dwellers, their grandparents
having spent their lives in nearby cities whilst their parents may have moved to new towns
during the 1950s and 1960s. Most New Town Materialism neighbourhoods were built in the
last 30 years and now incorporate a mix of age groups from adults in their late 20s and 30s
and others in older working age groups. By contrast there are very few old people in these
areas. There are few members of minority ethnic groups.
Particularly few subscribe to any religious faith. Many couples are co-habiting rather than

Description - Sociology and Environment


married and quite a few relationships end in divorce or in single parenthood. A striking feature
of these estates is the large numbers of children in the average families, children thereby
making up a very high proportion of the total population.
Environment Neighbourhoods of New Town Materialism occur mostly in and around new
towns, such as Telford, Redditch, Livingston and Basildon, which have specialised in attracting
manufacturing firms, and around the outskirts of growing cities in the South of England such
as Havant, Basingstoke, Swindon and Northampton where there is a limited stock of older
affordable houses. In these circumstances local councils have built cheap new estates, some
of which are to unusual designs and contain houses which do not provide a lot of space for
families with more than two children. A fair number of these houses have been sold off to
their tenants but many of the houses, still under council control, are in a poor state of repair.
Public open spaces which were originally designed to modern standards have now lost their
gloss and the spaces for cars to park in witness the loading and unloading of goods which
imply the occasional link to White Van Cultures, the black economy and car boot sales.
Modern layouts conspire to make it difficult to reach the shops except by car and many of
these new areas, being surrounded by higher income developments, are poorly served by
public transport. Local shops take the form of modern parades selling day to day convenience
items whilst it is seldom far to reach the varied offerings of the major retail chains which have
opened for business on local retail parks.
Economy The majority of New Town Materialism neighbourhoods were built to serve the
needs of international manufacturing businesses that wanted to operate from greenfield sites
rather than from inner city locations. With the shift from a manufacturing to a service
economy many of these manufacturers have, in recent years, been more likely to shed jobs
that to expand their labour force and much non manufacturing work is undertaken elsewhere
than the local manufacturing plant. Thus new jobs have been less plentiful in recent years.
The new town locations of many of these neighbourhoods also make it difficult for residents to
reach the growing number of jobs in the service economy and the inability of most families to
afford more than one car makes reaching jobs that are not local quite difficult for potential
second family earners and for their grown up children.
2
(Continued)
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Description - Sociology and Environment (Continued)


Consumer Values People in New Town Materialism neighbourhoods are eager to buy
what they see advertised on television and what they read about in magazines. Often
dislocated from older established communities, some distance from relatives and close to
better off families in owner occupied estates, they are anxious that their families should not
be disadvantaged for want of access to modern consumer products. For many of these people
the brand is less important than the product itself. Provenance and ethical considerations are
likely to be less important than price, and people in these areas respond enthusiastically to
promotional discounts.
Consumption Patterns New Town Materialism is a good market for mass market
consumer durables and for children's games and toys. Much money is spent on confectionery,
on cheaper fashion clothing, on cinemas and on video entertainment. People shop at value
based supermarkets where they purchase discounted lines.
Change As children leave home and the population ages, it is likely that these estates will
become more attractive to tenants and to outsiders, and an increasing number of tenants will
exercise their right to buy. Situated, as they often are, in areas of housing shortage, better off
tenants are unlikely to be able to find or afford better quality housing in other locations.

Description - Sociology and Environment

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Description - Culture and Consumer Psychology


These people live in fairly modern council estates which were built to house those working in new,
relocated manufacturing plants. Most property is still publicly rented, but there has been a slight
move towards home ownership, which could accelerate, depending on the fortunes of the local
economy. There are some significant social and environmental problems in these areas. Abuse of
drugs, theft, noise and also racial attacks concern the inhabitants. There is a sizeable proportion of
ethnic groups amongst this Type.
There are many children and young adults, while older people are very under-represented. The
family unit can be very large but the 'family' might not be the conventional nuclear family, and there
is much cohabitation and a large proportion of single parents. Incomes are probably adequate for
most basic expenditure, but not for anything approaching a lavish lifestyle. This partly explains the
high levels of personal debt by way of secured and unsecured loans. There is little or no interest in
money beyond the weekly pay cheque, and levels of savings and investments are extremely low. Few
make use of a credit card. Basic qualifications are held by some of these people, but it is rare for
anyone to be educated to degree level. These basic qualifications are sufficient and perhaps more
than sufficient for elementary employment in the local economy, which is usually buoyant. Some

Description - Culture and Consumer Psychology


people work in the skilled trades or in a lower supervisory capacity, but for most, the work is routine
or semi-routine as plant and process operatives. The sectors of transport, storage, communication,
wholesaling and retailing absorb a high proportion of the local labour force, and women are very
likely to work in manufacturing. Being located near the motorway network, will have influenced a
recent shift away from manufacturing towards services, but the demand for labour means that there
is no great threat of long term redundancy.
These people generally make a major routine shopping trip about once a fortnight. The intervals
between such trips and the presence of children means that expenditure can be high. They look for
cheap prices, home delivery and childcare facilities when shopping, and the discount store is a likely
choice of outlet. Convenience foods are popular. They will enter competitions and respond to other
sales promotions. More generally, they are very exposed to marketing stimuli and they are
responsive to these, including the more trivial blandishments. Some of these people make great use
of mail order shopping. Many prefer to order takeaways rather than cook at home, and any
sensitivity to the need for healthy eating is slight. Expenditure on toiletries and cosmetics is high.
These people have simple pleasures. Bingo, gambling and the pub provide recreation for many. Most
of these people watch a great deal of TV and hire a large number of videos. They read the tabloids,
and the Sunday Sport is noticeably popular. They smoke. The large number of children means that
computer games are found in many households, and while the mobile phone is ubiquitous, there is
not much else by way of IT related products. Connections to the Internet are rare and little, or no
use is made of Internet shopping. Holidays are usually taken in the UK, to familiar places, and the
main motivation is to lie on the beach and to drink. Self-catering holidays are quite popular. Few
have any interest in gardening, but DIY and decorating are very popular. Religion is insignificant in
the lives of these people.
In some respects, these people are victims of contemporary consumer society in that they seek the
benefits of such a world, but they do not have sufficient wherewithal to consume and acquire. They
see material wealth as a primary goal for personal development and for pleasure. Concern for the
happiness and the general welfare of children may drift into indulgence. They are optimistic people,
and they have not suffered from the financial and social calamities that have befallen others, but
they are far from wealthy, particularly when they have children to support. They retain few of the
traditional values of their heritage.
These people have emerged fairly well from recent shifts in economic and social circumstances.
While they have only modest levels of income, they crave and usually obtain the material benefits of
contemporary consumer society.

2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 30-44 (23.09%)
Marital Status Co-habiting (12.22%)
Household Composition Couples, dependent children (25.93%)
Length of Residency 3-5 years (17.35%)
Health Bad diet, active lifestyle with children
Heavy smokers

Full details
in Section
Our Education
5 Adults No qualifications
Children Below average

Full details
in Section
Our Work Lives
6 Occupations Process/plant operators
Manufacturing/mining

Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Income support, Working Family Tax Credit
Indebtedness High

Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band B
Home Ownership Own with mortgage
House Value £99k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Self catering
Leisure Interests Pop music
Computer games
Media High TV viewing
Characteristics

The Sun

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Children
Pets
Crime Crime and anti-social behaviour high
Environment Unconcerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Charts show Index and Mean % Example Index


Who We Are
Example
Mean %
Index 100 indicates UK average
See Supporting Notes 11.11
Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 48.26 Couples, no children 13.32
Female 51.74 Couples, dependent children 25.93
Couples, non-dep children 7.36
Age Lone parent 216 14.15
0-4 7.96 Single, non pensioner 12.04
5-14 18.89 Single, pensioner 9.90
15-24 13.97 All pensioners 5.60
25-34 14.78 Students in shared house 0.16
35-44 15.00 Student, living alone 6.11
45-54 11.56 Student, away from home 0.38
55-64 7.94
65-84 9.05 Number in Household
85+ 0.87 1 person 21.94
2 person 29.12
Age by Gender* 3 person 19.98
90+ 0.25 4 person 16.95
85-89 0.60 5 person 8.10
80-84 1.27 6 person 201 2.83
75-79 2.07 7+ person 203 1.09
65-74 5.62
60-64 3.60 Length of Residency
55-59 4.34 Less than 1 year 12.22
50-54 5.74 1 - 2 years 17.51
45-49 5.87 3 - 5 years 17.35
40-44 6.91 6 - 8 years 11.41
35-39 8.06 9+ years 41.18
30-34 8.08
25-29 6.65 Social Grade
20-24 6.12 A/B Upper Middle/Middle 10.20
16-19 6.11 C1 Lower Middle 22.22
0-15 28.68 C2 Skilled Working 20.77
Male Female D Working 29.88
E Lowest level of subsistence 16.93
Marital Status 0 50 100 150 200

Single 36.63
Who We Are

Co-habiting 12.22
Married 46.01
Divorced 7.83
Widowed 6.16

Children in Household
1 child 22.25
2+ children 34.35 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.68 Anaemias N/a
Black 1.29 Diabetes mellitus N/a
Caribbean 0.76 Schizophrenia & other N/a
Irish 1.15 Neurotic, behav. & other N/a
Mixed 1.42 CNS inflammatory diseases N/a
2+ ethnic groups 6.24 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.07 Pulmonary disease & other N/a
Christian 68.24 Cerebrovascular diseases N/a
Other 3.00 Acute upper resp. infections N/a
None or not stated 28.70 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.88 Other acute lower resp. inf. N/a
Africa 0.74 Lung diseases ext. agents N/a
Caribbean 0.33 Liver diseases N/a
Cyprus 0.07 Gall bladder/other disorders N/a
Eastern Europe 0.23 Kidney diseases N/a
Far East 0.38 Abortions N/a
Jamaica 0.20 Labour & delivery problems N/a
Middle East/Central Asia 0.16 Delivery N/a
South Asia 1.03 Care complications N/a
USA 0.11 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
215 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs 216 N/a
Phone bank N/a 2+ CCJs 312 N/a
Pay bills at P.O. N/a £1 - £1000 261 N/a
£1000+ 254 N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) 249 N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented 209 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B 219 N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 239 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live 240 N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch

Type H47 New Town Materialism 2.20%


Young families with local light industry or factory jobs have confidently
exercised their right to buy.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 16/61 Rank 10/61


Value 31.206 Value 43.645

Low High Low High

Income Barriers to Housing and Services

Rank 15/61 Rank 41/61


Value 0.220 Value 20.118

Low High Low High

Employment Health and Disability

Rank 16/61 Rank 18/61


Value 0.136 Value 0.445

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 33/61 Rank 20/61


Value 21.638 Value 0.385

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Overview
Key Features
Very frail
Many widowed
Small rented flats
Pension Credit
Low savings and debts
HES emergencies
Grandchildren
TV popular
Crosswords and puzzles

Regional Houses

Dundee, DD2

Rankings Top Councils


Age Rank (59/61) Dundee City (5.98%)
Wealth Rank (53/61) Inverclyde (4.71%)
Good Health (61/61) Aberdeen City (4.34%)
Aberdeen, AB24 Fear of Burglary (49/61) West Dunbartonshire (3.71%)
Degree (52/61) Renfrewshire (3.47%)
Public Renting (3/61) Falkirk (2.84%)
Higher Tax (30/61) Kingston upon Hull, City of (2.72%)
Environment (30/61) Easington (2.68%)
Internet (58/61) East Ayrshire (2.57%)

Constituencies Regional Distribution


Dundee, DD3
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Old People in Flats are found in areas of small, publicly rented flats, often in larger towns, which are better suited
to the needs of single people and pensioners than they are to the needs of families with children .

Key Features Communication


Very frail Receptive
Many widowed TV
Small rented flats Red top newspapers
Pension Credit Post Office
Low savings and debts GP surgery
HES emergencies Unreceptive
Grandchildren Internet
TV popular Telephone advice lines
Crosswords and puzzles Magazines

Description - Public Sector Focus


Education Well over half of this elderly type have no qualifications. Many will have left school, perhaps as
young as 14, to begin work where academic success was not required. It may be too late in life for these people to
change, so there may be no requirement for further education facilities in such neighbourhoods. Very few children
will be living in such places, but the majority of those that do will do poorly at school. Although they are likely to
leave school with some form of qualifications, they will typically be few and of lower grades. The children are likely
to belong to less affluent families, and hence may well qualify for free school meals.
Health Old People in Flats generally lead simple lives. Heavy smoking and drinking are not typically part of their
daily routine, probably because they cannot afford more than moderate amounts of alcohol and tobacco. They do
not eat a particularly nutritious diet, through a combination of lack of awareness and shortage of money. Physical
exercise for those who are not housebound may well be a walk to the bingo hall. Given their age and lifestyle it is
not surprising that these people account for, proportionately, almost 3 times the number of hospital admissions
than across the population. Even allowing for age, admissions are well above average. When admitted to hospital,

Description - Public Sector Focus


for many it is likely to be as an emergency.
Crime Crime in these areas tends to be of nuisance value rather than anything more serious, often caused by
local teenagers. Most of it will occur close to home, as Old People in Flats tend not to venture far. It is quite likely
that it is the same people committing these offences, but they are not normally serious enough for the police to
take much action. These elderly people therefore generally have a neutral attitude towards the police, and are
generally more appreciative of the neighbours who look out for them.
Finances These are poor people. Those who have retired rely heavily on benefits such as Pension Credits;
those still of working age are likely to be claiming either Jobseeker’s Allowance, Income Support or Working Family
Tax Credits. More locally, many are also eligible for council tax benefit. Few have earned sufficient money
throughout their working lives to have any substantial savings. Despite this financial hardship, people living in
these areas will normally prioritise their spending to ensure that bills are paid.
Environmental Issues The contribution made to environmental concerns by these people owe more to
their lifestyle than to any conscious concern. Single people living in these small flats are likely to heat only one
room at a time to conserve money, and will not be heavy users of hot water. The vast majority of households will
not have access to a car.

2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Description - Sociology and Environment


Summary Old People in Flats are found in areas of small, publicly rented flats, often in
larger towns, which are better suited to the needs of single people and pensioners than they
are to the needs of families with children.
Demography Neighbourhoods of Old People in Flats are not the younger, more active
pensioners who still have partners, but neighbourhoods of the very elderly and frail, very
many of whom are widowed. Most of these elderly people live in small flats with only one or
two bedrooms, built by and mostly still rented out by local authorities and housing
associations.
Few of these people have ever been comfortably off and it is rare to find people whose state
pensions are supplemented with the fruits of private savings or who benefit from having
previously made payments to contributory pension schemes. Most live on the breadline,
depending on the state for welfare and spending their meagre incomes only on basic day to
day necessities.
Environment Neighbourhoods of Old People in Flats are found mostly in Scotland where
urban communities have traditionally been more happy than in England and Wales to live on
upper floors.
Though some of these flats were designed with the needs of older people in mind, the

Description - Sociology and Environment


majority were built to provide quick solutions to post war housing shortages and for many
years were offered to families on council waiting lists. As these waiting lists have become
shorter and as more council houses are vacated by better off tenants in favour of private
ownership, many of these estates became hard to let on account of their cramped
accommodation. At the same time many councils began to question the merits of housing
families with children on upper floors with the result that many of these dwellings have been
turned over to the needs of older people, thereby freeing up more family accommodation for
tenants with children.
Some Old People in Flats neighbourhoods contain housing which is of a design almost unique
to Scotland. What appear to be large semi-detached houses are in fact divided into four small
flats each with their own front door. 'Four in a block' is a term commonly used to describe
these sorts of dwellings. These 'four in a block's often date from the 1950s and 1960s and,
despite their cramped conditions, are often laid out in spacious estates with gardens which
make them quite convenient accommodation for older people. Other neighbourhoods take the
form of small flats in mid rise developments, sometimes in small blocks mixed in with other
low rise public housing, elsewhere, particularly in bigger cities, large swathes of difficult to let
estates.
A number of isolated high rise blocks also fall into neighbourhoods of Old People in Flats.
These are often prone to crime and petty vandalism and many old people can easily become
prisoners in their own homes. In recent years many local authorities have spent considerable
sums attempting to improve environments of this sort, often successfully. Defending individual
apartment blocks by means of closed circuit television, entry systems and dedicated security
personnel has contributed much to the improvement of their living conditions. However many
environments continue to be adversely affected by vandalism, graffiti, drugs and abandoned
cars, resulting from the behaviour of youths from other areas of public sector housing in the
immediate vicinity.

2
(Continued)
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Description - Sociology and Environment (Continued)


Economy Old People in Flats is concentrated in Scottish cities which have long traditions of
public sector renting. In their youth, many of the men will have worked in dockyards and city
factories or in menial service jobs in transport and distribution. As younger, more ambitious
families move to new towns on the urban periphery these inner areas are increasingly taken
over by more transient low income service workers and, increasingly, by students. Where
these flats are particularly hard to let, it is not uncommon for them to be demolished.
Consumer Values Old People in Flats has very little money to spend on the products
which are advertised on their televisions for much of the day. These people do not belong to
the generations that have been able to steer their own destiny but to ones which have
passively suffered the vicissitudes of economic boom and bust, of the war and of the attempts
by governments to order their existence. Few have had the opportunity to save.
Consumption Patterns Old People in Flats has little current income to spend and tends
neither to save nor to borrow. These are not people who spend on motoring, insurance, homes
and gardens, on appliances, on information technology or on foreign holidays. A number will
rely on local taxi firms when they need to travel and will shop in local convenience stores and
small co-ops, purchasing traditional brands in small packets. These are poor areas for foreign
foods, for vegetarian or low fat variants and for ready made meals. Poor diet is a major
contributory factor to the high death rates and premature ageing of people of younger

Description - Sociology and Environment


pensioner age.
Change It is doubtful whether future generations of pensioners will be content with the
cramped and poorly equipped flats that characterise these neighbourhoods. In future years
some of them are likely to be demolished to make way for better quality, low rise
developments for younger families whilst others will be subject to major improvement
schemes which may make them more attractive to younger single people.

2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Description - Culture and Consumer Psychology


These people are almost exclusively elderly. There may be a few single parent families living
in the same areas, but the age profile is dominated by those of pensionable age. They live in
compact, purpose built, sometimes high-rise council flats which are commonly found in
Scotland. These areas have a variety of social and environmental problems including poor
housing, noise, rubbish, vandalism, theft and violence but there are worse areas. Given the
typical age of these people, combined with other factors, there is much long-term illness.
A few people work in manufacturing or in the service sector, but the vast majority are in
receipt of state benefits and are unlikely to have any additional sources of income. These
elderly people are amongst the poorest in the whole of the UK. The levels of savings and
investments are extremely low. Few people have current accounts or a credit card, and cash is
preferred. Great use is made of the local Post Office. A sense of thrift results in low levels of
debt.
Routine grocery shopping is frequent and operates to very tight budgets. Discount stores are
preferred, and these people will seek out the cheapest products, having little sensitivity to

Description - Culture and Consumer Psychology


brand or reputation. Convenience foods, such as frozen microwave meals are very popular,
and they have little concern for a balanced, healthy diet. Very low car ownership and a lack of
mobility generally, mean that home delivery can be important. They are very exposed to
marketing but do not have the inclination, and more importantly, the wherewithal, to respond
to inducements other than money off coupons and other promotions geared to price. They do
take pride in their appearance, and may spend modest amounts on clothes, toiletries and
cosmetics. Limited income results in only occasional purchases of more expensive items
including consumer durables. The presence of modern day IT products such as a mobile phone
or a computer is extremely low. These people are excluded from all but the very basics of
consumer society.
Leisure time is extensive for these retired people. They spend much of their days listening to
the radio, sleeping, completing crosswords and puzzles, and going for short walks, but the
major activity is watching television, including large amounts of daytime TV. They read the
tabloids and buy magazines. Bingo is a major social event for many. If they take a holiday,
which is rare, it will usually be a coach trip of some kind. Some may retain religious
affiliations, but it is unlikely that there is much by way of an active local community with
strong social networks, and their 'solitary survivor' position results in a great interest in family,
notably grandchildren.
These people see little that can change in their lives, and it is doubtful that they would
welcome major change beyond an improvement in their financial circumstances. Many will be
disinterested or totally perplexed by the modern world. Their values and their attitudes were
moulded in a very different time and they will often yearn for the better days of the past. They
lead quiet lives in the sanctuary of home.
These elderly people live a very constrained, hand to mouth existence. They are resigned to
their situations and look for simple and cheap pleasures.

2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 65-84 (43.66%)
Marital Status Widowed (29.96%)
Household Composition Single, pensioner (50.96%)
Length of Residency 3-5 years (19.37%)
Health Poor diet and health
HES emergencies

Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average

Full details
in Section
Our Work Lives
6 Occupations Retired

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Pension Credit
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £91k
Location Urban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Coach tour
Leisure Interests Grandchildren
Bingo
Media High TV viewing
Characteristics

Sunday Post

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Elderly
Blind
Crime Some anti-social behaviour
Environment Fairly unconcerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 41.17 Couples, no children 7.14
Female 58.83 Couples, dependent children 3.50
Couples, non-dep children 1.86
Age Lone parent 2.84
0-4 2.04 Single, non pensioner 17.21
5-14 4.06 Single, pensioner 351 50.96
15-24 5.26 All pensioners 11.33
25-34 6.79 Students in shared house 0.08
35-44 7.11 Student, living alone 2.94
45-54 8.80 Student, away from home 0.16
55-64 12.18
65-84 298 43.66 Number in Household
85+ 488 10.06 1 person 223 68.17
2 person 24.01
Age by Gender* 3 person 4.45
90+ 3.23 4 person 2.26
85-89 6.90 5 person 0.83
80-84 10.47 6 person 0.24
75-79 12.74 7+ person 0.12
65-74 20.32
60-64 6.88 Length of Residency
55-59 5.21 Less than 1 year 14.86
50-54 5.02 1 - 2 years 19.66
45-49 3.81 3 - 5 years 19.37
40-44 3.47 6 - 8 years 13.37
35-39 3.59 9+ years 32.74
30-34 3.55
25-29 3.27 Social Grade
20-24 2.94 A/B Upper Middle/Middle 5.53
16-19 1.92 C1 Lower Middle 15.05
0-15 6.69 C2 Skilled Working 7.52
Male Female D Working 13.19
E Lowest level of subsistence 339 58.72
Marital Status 0 50 100 150 200

Single 33.47
Who We Are

Co-habiting 5.14
Married 31.42
Divorced 11.25
Widowed 372 29.96

Children in Household
1 child 12.02
2+ children 9.22 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.45 Anaemias 303 N/a
Black 0.97 Diabetes mellitus 236 N/a
Caribbean 0.57 Schizophrenia & other 209 N/a
Irish 1.84 Neurotic, behav. & other N/a
Mixed 0.65 CNS inflammatory diseases N/a
2+ ethnic groups 2.30 Rheumatic heart disease 244 N/a
Hypertensive diseases 256 N/a
Religion Ischaemic heart diseases 333 N/a
Jewish 0.38 Pulmonary disease & other 339 N/a
Christian 77.89 Cerebrovascular diseases 431 N/a
Other 1.73 Acute upper resp. infections N/a
None or not stated 20.01 Other upper resp. Tract dis. N/a
Influenza & pneumonia 407 N/a
Region of Birth Chronic lower resp. diseases 500 N/a
Other EU Country 0.80 Other acute lower resp. inf. 344 N/a
Africa 0.60 Lung diseases ext. agents 377 N/a
Caribbean 0.35 Liver diseases 237 N/a
Cyprus 0.06 Gall bladder/other disorders 238 N/a
Eastern Europe 0.39 Kidney diseases N/a
Far East 0.31 Abortions N/a
Jamaica 0.21 Labour & delivery problems N/a
Middle East/Central Asia 0.16 Delivery N/a
South Asia 0.74 Care complications 221 N/a
USA 0.10 Total admissions** N/a
Emergency** 500 N/a
Health & Lifestyle Alcohol/drug abuse** 226 N/a
Mental health** 246 N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick 256 N/a Malignant Neoplasm
Poor health 277 N/a Respiratory & intrathoracic 354 N/a
Long term illness N/a Skin 280 N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 215 N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 287 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit 228 N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 415 N/a Private rented 353 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 344 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 206 N/a
1 room 285 N/a £30,001-£40,000 N/a
2 rooms 362 N/a £40,001-£50,000 N/a
3-4 rooms 229 N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City 275 N/a £800,001-£1,000,000 N/a
Scottish Borders 305 N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access 249 N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo 219 N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 237 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals 150 N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio 164 N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City

Type I48 Old People in Flats 0.80%


Single pensioners in small, publicly rented flats, many of which
were built for this age group.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 12/61 Rank 12/61


Value 36.706 Value 34.870

Low High Low High

Income Barriers to Housing and Services

Rank 10/61 Rank 49/61


Value 0.240 Value 18.133

Low High Low High

Employment Health and Disability

Rank 9/61 Rank 10/61


Value 0.189 Value 0.892

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 20/61 Rank 17/61


Value 27.628 Value 0.516

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Overview
Key Features
Empty nesters and
pensioners
No savings
Pension Credit
Low rise flats
Poor diet and health
HES emergencies
TV viewing
Grandchildren
Regional Houses

Salisbury, SP1

Rankings Top Councils


Age Rank (48/61) East Lothian (7.88%)
Wealth Rank (46/61) Glasgow City (7.40%)
Good Health (58/61) West Dunbartonshire (6.96%)
Wrexham, LL14 Fear of Burglary (42/61) Renfrewshire (6.24%)
Degree (46/61) Midlothian (5.28%)
Public Renting (10/61) Falkirk (5.15%)
Higher Tax (42/61) South Lanarkshire (5.08%)
Environment (36/61) Dundee City (5.05%)
Internet (50/61) City of Edinburgh (5.01%)

Constituencies Regional Distribution


Holloway, N7
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Low Income Elderly is found in the bigger Scottish cities, where large numbers of empty nesters and pensioners
live in 'better' council estates, though often in cramped conditions and on low incomes.

Key Features Communication


Empty nesters and pensioners Receptive
No savings TV
Pension Credit Unreceptive
Low rise flats Internet
Poor diet and health Magazines
HES emergencies
TV viewing
Grandchildren

Description - Public Sector Focus


Education Many of these middle aged or elderly people have few, if any, formal qualifications. They are likely
to have left school at the earliest opportunity, perhaps to work in the local factory. Although few children live in
these neighbourhoods, those that do are fairing a little better with their education. Whilst at all Key Stages their
attainment is below the national norm, the difference is quite small. Hence many will leave with some
qualifications, and a number will have achieved enough to progress onto college and even university.
Health Low Income Elderly are perhaps the healthiest amongst this Twilight Subsistence Group, but they still
have some significant health issues. This is in part due to their age, and in part due to lifestyle. They are unlikely
to indulge in physical leisure pursuits, and some will be heavy smokers. Whilst they are not particularly inclined to
eat unhealthy foods, their diet may well omit many of the foods associated with healthy eating.
Crime Whilst these neighbourhoods inevitably experience crime and anti-social behaviour, it is generally not as
prevalent as in many other areas. The residents therefore feel that they live in a reasonably pleasant environment.

Description - Public Sector Focus


Their regard for the police is high, although when an incident occurs they are often dissatisfied with the way in
which it is dealt.
Finances Those people still of working age are generally on low incomes, and have probably been so
throughout their working lives. Most are therefore unlikely to have any substantial savings or investments, and a
significant number will be on Income Support. Many of the retired will qualify for Pension Credits. Despite this
general shortage of money, it is likely that the council tax bill will be paid.
Environmental Issues Low Income Elderly have mixed opinions on the environment. It matters to some,
but others believe that there are more important considerations in life. Many households do not have a car, and for
those that do it is probably just the one small vehicle doing low mileage. They tend to be prudent with their
spending, so efforts are made to keep the utility bills down.

2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Description - Sociology and Environment


Summary Low Income Elderly is found in the bigger Scottish cities, where large numbers
of empty nesters and pensioners live in 'better' council estates, though often in cramped
conditions and on low incomes.
Demography Low Income Elderly neighbourhoods are found in large Scottish towns and
characterise many of the better built schemes, often laid out in the 1930s and 1950s before
the advent of prefabricated 'system built' developments used in peripheral locations. The
people who live here are mainly older couples with grown up children. There are also pockets
of housing specially designed for pensioners, where many of these empty nesters will move to
when they reach later pensionable age. These are not neighbourhoods that people retire to
but, ones from which old people are unlikely to move out.
Many of these schemes were originally allocated to 'respectable' white collar workers, working
in clerical jobs in offices in the centres of Glasgow and Edinburgh and to skilled manual
workers. Today the social profile of these areas includes workers in semi skilled and process
industries. These neighbourhoods have retained their reputation for suburban respectability.
They have, so far, avoided most of the manifestations of deprivation that have affected more
recently built higher density suburbs, with their concentrations of people without qualifications
or jobs, single parents and large families.
Unemployment rates are much lower than in other areas of large Scottish cities but many

Description - Sociology and Environment


people suffer from poor health, often as a result of a lifetime's work in unhealthy industrial
jobs.
Environment Low Income Elderly neighbourhoods reflect the more important role that
government played in personal lives in inter war and immediate post war life than it does
today, especially in Scotland. These neighbourhoods have been laid out by public planners,
financed with funding from central government, their open spaces are maintained by
operatives working for city councils which collect their rents and run the buses which connect
these large scale schemes to the economies of their wider city regions. Signs erected by the
corporation set out the rules governing where cars may be parked and where children's games
may be played. The visual appearance is one of rational planning and of quiet orderliness and
repetition, one where there is little evidence of individual choice or of variety.
Though most houses have gardens these seldom display the range of shrubs and landscape
features associated with right to buy populations who proudly demonstrate their investments
and independence from the local council. The houses look much as they did when they were
built fifty years ago, untouched by the efforts of new owner occupiers to customise their
properties with new extensions or conservatories, whitewashed brickwork or a glazed porch.
These, in the main, are strictly residential areas, laid out in an era when planners sought to
keep home well away from the noise and dirt of local factories and when cheap public
transport liberated working people from the need to live within walking distance of their place
of work. Today this environment is probably still attractive to older people though too lacking
in stimulation to engage with younger generations, most of whom would prefer to live closer
to the shops and restaurants of the inner city or to bring up children in more countrified
environments. Local shopping centres often show little sign of recent investment.

2
(Continued)
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Description - Sociology and Environment (Continued)


Economy Low Income Elderly neighbourhoods have become increasingly dependent on city
centre service jobs as local industry declines or moves to more modern premises in new towns
beyond the city limits. Most local residents lack the qualifications to take advantage of the
career opportunities that city centre employers offer to a younger generation of graduates but
they do provide an important source of labour for jobs in public sector support services but
which seldom command commensurate levels of remuneration.
Consumer Values Low Income Elderly has conservative values, with an emphasis on
sobriety, self reliance and careful spending. These are not people who are in a position to take
risks and few would wish to do so if they could. Many people in these areas go to church.
Consumption Patterns Low Income Elderly represents a poor market for most
categories of product that are sold through major retail multiples, but has traditionally been
responsive to the offerings of mail order catalogues. Few people borrow, but most manage to
put by small amounts of savings on a regular basis for their retirement. Nevertheless many of
the pensioners in these neighbourhoods subsist on the basic state pension. Tastes in food are
not particularly sophisticated and poor diet contributes to higher than average death rates
among younger age groups.
Change Over recent decades, these neighbourhoods have tended to age and become

Description - Sociology and Environment


poorer. As the older generation dies, it is possible that a new role may be found for some of
these estates if vacant properties can be sold to younger families.

2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Description - Culture and Consumer Psychology


These people are usually elderly, but there is also a significant proportion of younger adults
and children. There are very few conventional family units amongst this mixture of pensioners
and, what are often, single parent households. These people live in low-rise flats, and the
areas are most commonly found in the large cities of Scotland. Generally, these flats are
rented but there has been some small-scale shift towards private ownership. There are other
urban areas which experience worse environmental conditions but these areas also suffer
significantly from perceived and actual problems such as rubbish, drugs, vandalism, burglary
and family breakdown. Given the age profile, these people often have chronic health
problems. For those children who live in these areas, their disadvantaged destiny becomes
largely predetermined. Like all similar types, usually found in Scotland, there is hardly any
representation of ethnic groups.
Incomes are very low across this Type. Some of the younger people may have routine jobs,
usually in the service sector, but pay rates are minimal. Most have no formal qualifications.
Quite a few are unemployed or are confined to the home, looking after children. The vast

Description - Culture and Consumer Psychology


majority of these people are pensioners, living on a state pension with no savings or
investments to supplement, what will cover only the very bare essentials. Ownership of a
current account or a credit card is rare with cash being used for most exchanges. Occasionally,
credit is used for major purchases but these people rarely get into serious debt, having a
more cautious approach to the use of money and a general sense of probity.
Routine shopping is frequent and usually takes place at a local convenience store or a nearby
discount store. As far as groceries are concerned, price dictates most purchasing, and
convenience foods are popular. Some will venture to the more upmarket stores and are
choosy about manufacturers' brands but such behaviour is the exception not the rule.
Familiarity with IT and with innovative products is unusual. Few of these people have access to
a private car.
Interests reflect the age profile, abundant leisure time and the limited incomes of these
people. TV viewing is a major sedentary activity. In common with other old people who
struggle to get by on limited means, reading magazines, bingo and completing crosswords
and puzzles fill their days. Grandchildren are very important to these older people, who live in
areas where there is little sense of community, where the traditional extended family has
usually been disrupted in some way and where, generally, there is little to provide a sense of
belonging. Some of the younger inhabitants in these areas will visit the pub, indulge in
gambling and follow football. Holidays are occasionally taken.
These mainly elderly people are detached from the modern world due to their inclinations and
their low incomes. Their personal histories make them ill suited to consumer society, even if
they had the means to take advantage of it. They live a basic existence, driven by the need to
survive, and their home life is a refuge. However, they are not as detached or as alienated as
some other low-income types, and there is some very modest and circumscribed engagement
with the contemporary world. The younger adults amongst this Type also have low incomes,
but this is coupled with a lack of interest in the work ethic and the idea of personal
development, even if they crave the fantasy of a more luxurious existence defined by many
possessions.
These people, usually pensioners, struggle to get by, but they are marginally more engaged in
consumer society than other impoverished types.

2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 65-84 (28.08%)
Marital Status Widowed (18.70%)
Household Composition Single, pensioner (33.89%)
Length of Residency 9+ years (47.41%)
Health Poor diet and health
Inactive lifestyle

Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, slightly below average

Full details
in Section
Our Work Lives
6 Occupations Retired

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Pension Credit
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band B
Home Ownership Public rented
House Value £108k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Coach tour
Leisure Interests Crosswords & puzzles
Grandchildren
Media High TV viewing
Characteristics

Sunday Post

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Elderly
Blind
Crime Good rating of police
Environment Mixed concerns
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 44.54 Couples, no children 11.75
Female 55.46 Couples, dependent children 10.39
Couples, non-dep children 4.47
Age Lone parent 4.93
0-4 3.98 Single, non pensioner 15.75
5-14 8.50 Single, pensioner 234 33.89
15-24 8.68 All pensioners 10.90
25-34 11.10 Students in shared house 0.13
35-44 11.25 Student, living alone 4.31
45-54 11.25 Student, away from home 0.40
55-64 11.61
65-84 28.08 Number in Household
85+ 268 5.53 1 person 49.64
2 person 30.21
Age by Gender* 3 person 10.07
90+ 1.83 4 person 6.87
85-89 3.79 5 person 2.39
80-84 5.94 6 person 0.63
75-79 7.70 7+ person 0.20
65-74 14.37
60-64 6.01 Length of Residency
55-59 5.54 Less than 1 year 10.61
50-54 6.07 1 - 2 years 16.06
45-49 5.21 3 - 5 years 15.07
40-44 5.35 6 - 8 years 11.20
35-39 5.88 9+ years 47.41
30-34 5.87
25-29 5.17 Social Grade
20-24 4.47 A/B Upper Middle/Middle 10.55
16-19 3.39 C1 Lower Middle 22.99
0-15 13.42 C2 Skilled Working 12.57
Male Female D Working 17.02
E Lowest level of subsistence 213 36.87
Marital Status 0 50 100 150 200

Single 32.53
Who We Are

Co-habiting 7.85
Married 41.32
Divorced 8.35
Widowed 232 18.70

Children in Household
1 child 16.76
2+ children 17.07 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 1.57 Anaemias N/a
Black 0.84 Diabetes mellitus N/a
Caribbean 0.44 Schizophrenia & other N/a
Irish 1.41 Neurotic, behav. & other N/a
Mixed 0.70 CNS inflammatory diseases N/a
2+ ethnic groups 4.02 Rheumatic heart disease N/a
Hypertensive diseases N/a
Religion Ischaemic heart diseases N/a
Jewish 0.19 Pulmonary disease & other N/a
Christian 74.96 Cerebrovascular diseases N/a
Other 1.88 Acute upper resp. infections N/a
None or not stated 22.98 Other upper resp. Tract dis. N/a
Influenza & pneumonia N/a
Region of Birth Chronic lower resp. diseases N/a
Other EU Country 0.86 Other acute lower resp. inf. N/a
Africa 0.63 Lung diseases ext. agents N/a
Caribbean 0.23 Liver diseases N/a
Cyprus 0.07 Gall bladder/other disorders N/a
Eastern Europe 0.31 Kidney diseases N/a
Far East 0.35 Abortions N/a
Jamaica 0.13 Labour & delivery problems N/a
Middle East/Central Asia 0.18 Delivery N/a
South Asia 0.68 Care complications N/a
USA 0.12 Total admissions** N/a
Emergency** N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic N/a
Long term illness N/a Skin N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats 256 N/a Private rented 231 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms 210 N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City 455 N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield N/a Connected to the Internet N/a
Tesco N/a Broadband access N/a
VG/Londis N/a Email at home N/a
Waitrose N/a Sky Digital TV N/a
Other N/a DVD player N/a
Mp3 player N/a
Reasons Store Visited Games console/Internet N/a
Our Home Lives

Childcare facilities N/a


Convenience N/a Magazine Subscription
Home delivery N/a Computing /IT N/a
Internet shopping N/a The Economist N/a
Low priced petrol N/a Money/current/legal N/a
Parking facilities N/a National Geographic N/a
Prices N/a New Statesman N/a
Product quality N/a Newsweek N/a
Product range N/a TIME N/a
Service/pleasant store N/a TV/film/entertainment N/a
Store loyalty card N/a Which? N/a
N/a N/a
Store opening hours
0 50 100 150 200
Women’s interest
0 50 100 150 200 9
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing

Our Home Lives


Daily popular midmarket N/a High N/a
Daily broadsheet N/a Medium N/a
Daily Mail N/a Light N/a
Daily Telegraph N/a
Express N/a
Financial Times N/a
The Guardian N/a
The Independent N/a
The Mirror N/a
The Observer N/a
The People N/a
N/a
The Sun
The Times N/a 9

Weltanschauung “How We View the World”


Views on the Neighbourhood Charities
Our Neighbourhood Aids N/a
Help each other N/a Animal welfare N/a
Neighbours go own way N/a Birds N/a
Good place to live N/a Blind N/a
Average place to live N/a Cancer prevention N/a
Bad place to live N/a Cancer research N/a
Children N/a
Neighbourhood Problems Deaf N/a
Noisy neighbours N/a Disabled/handicapped N/a
Teenagers hanging about N/a Disaster relief N/a
Rubbish N/a Elderly N/a
Vandalism & graffiti N/a Environment N/a
Weltanschauung

Racism N/a Homeless N/a


Drug users or dealers N/a Human rights N/a
Homes in bad condition N/a Medical research N/a
Burnt out cars N/a Mental health N/a
Pets N/a
Things That Worry Us Religious N/a
Things stolen from car N/a Third World N/a
Car stolen N/a Wildlife N/a
N/a 0 50 100 150 200
Mugging
Burgulary N/a
Rape N/a
Attack from strangers N/a
N/a
Insulted or pestered
Racial attack N/a 10
0 50 100 150 200
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a

Time & Place Economics


During week N/a Economic Optimism
N/a (General)
Weekend
Evening N/a Improve N/a
Night N/a Stay the same N/a
Own home or garage N/a Get worse N/a
Outside home N/a
In or near work/college N/a Economic Optimism
N/a (Personal)
In place entertainment
Outside N/a Improve N/a
Within 15 minutes walk N/a Stay the same N/a
Beyond 15 minutes walk N/a Get worse N/a

About Offender Fear of Redundancy


Male offender N/a Very concerned N/a
Known to victim N/a Fairly concerned N/a
Well known N/a Not very concerned N/a
Influence of drink/drugs N/a Not at all concerned N/a
N/a 0 50 100 150 200
Aged 24 or under
Weltanschauung

Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a

Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200

10
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150

Week Day Weekend


Sleeping N/a Sleeping N/a
Eating N/a Eating N/a
Washing/dressing N/a Washing/dressing N/a
Working in main job N/a Working in main job N/a
Classes/lectures N/a Preparing food N/a
Preparing food N/a Washing dishes N/a
Washing dishes N/a Cleaning home N/a
Cleaning home N/a Laundry N/a
Laundry N/a Ironing N/a
Ironing N/a Gardening N/a
Gardening N/a Walking dog N/a
Walking dog N/a Repairing home N/a
Shopping N/a Shopping N/a
Playing with children N/a Playing with children N/a
Socialising (household) N/a Religious activities N/a
Socialising (guests) N/a Socialising (household) N/a
Talking on telephone N/a Socialising (guests) N/a
Taking time out N/a Talking on telephone N/a
Computing N/a Taking time out N/a
Reading (unspecified) N/a Walking and hiking N/a
Reading periodicals N/a Ball games N/a
Reading books N/a Computing N/a
Watching TV N/a Reading (unspecified) N/a
Travelling to work* N/a Reading periodicals N/a
Travelling to shops N/a Reading books N/a
Travelling to friends N/a Watching TV N/a
(and family)
Travelling to social N/a Watching video N/a
activities 50 75 100 125 150 Listening to radio N/a
Travelling to work* N/a
Travelling to shops N/a
Travelling to friends N/a
(and family)
Travelling to social N/a
activities 50 75 100 125 150

* Covers travelling to work from home and back only.


Time Use

11
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian

Type I49 Low Income Elderly 1.57%


Elderly people living in low rise council housing, often on low incomes.

Measures of Deprivation
Multiple Index Education, Skills and Training

Rank 21/61 Rank 17/61


Value 25.218 Value 26.418

Low High Low High

Income Barriers to Housing and Services

Rank 19/61 Rank 45/61


Value 0.169 Value 19.173

Low High Low High

Employment Health and Disability

Rank 19/61 Rank 23/61


Value 0.126 Value 0.300

Low High
- 0 + Measures of Deprivation
Living Environment Crime

Rank 32/61 Rank 27/61


Value 22.516 Value 0.146

Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K

Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.

We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.

In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.

Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.

We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes

government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.

13
A B C D E F G H I J K

Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.

Understanding Mean% and Index


Mean% show the percentage of this group/type with this characteristic. For example, consider car
ownership for Group A:

Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200

This shows that:


11.47% of Group A households have no access to a car.
37.67% of Group A households have 1 car.
38.97% of Group A households have 2 cars, etc.

The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.

The Index is shown on the chart as a bar:

Index below 100 Index above 100

No access to car 11.47


1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
Supporting Notes

Index 100
(UK average)

The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.

Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.

13
A B C D E F G H I J K

Supporting Notes

Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.

Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.

Measures of Deprivation

The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.

Linking IMD 2004 to Mosaic Public Sector


By linking IMD 2004 to Mosaic Public Sector it is possible to understand the likely levels and types of
deprivation at a much lower level of geography than SOA. The implications of this for the Public Sector
are immense. Whilst SOA level analysis is ideal for strategic planning and budgeting purposes, it is often
Supporting Notes

too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.

13
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Overview
Key Features
Old age pensioners
Pension Credit
Modest savings
Purpose built bungalows
Meals on wheels
TV popular
Coach tours
Poor health
HES emergencies
Regional Houses

Wallsend, NE28

Rankings Top Councils


Age Rank (61/61) West Somerset (4.31%)
Wealth Rank (45/61) Sedgefield (4.26%)
Good Health (53/61) Boston (4.20%)
Woburn, MK17 Fear of Burglary (44/61) Chester-le-Street (3.89%)
Degree (47/61) Wear Valley (3.48%)
Public Renting (11/61) Carlisle (3.33%)
Higher Tax (58/61) South Tyneside (3.27%)
Environment (54/61) Bolsover (3.14%)
Internet (59/61) Derwentside (3.05%)

Constituencies Regional Distribution


Stoke on Trent, ST6
Contents
1 Overview
2 Description
3 Characteristics
Overview

4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Cared for Pensioners contains old age pensioners who live in small pockets of specially built bungalows and flats,
typically within more extensive estates of public sector housing.

Key Features Communication


Old age pensioners Receptive
Pension Credit TV
Modest savings Red top newspapers
Purpose built bungalows Unreceptive
Meals on wheels Most channels
TV popular
Coach tours
Poor health
HES emergencies

Description - Public Sector Focus


Education Gaining formal academic qualifications was not generally a requirement when these Cared for
Pensioners went to school. Consequently many entered the world of employment with few if any. However, about a
third did leave school with a good solid grounding, or even went on to achieve higher level qualifications. There
are very few children living in these neighbourhoods, so it is difficult to draw general conclusions. However,
indications are that, in common with other children living in areas where poverty is commonplace, they will only
have limited success at school and are unlikely to proceed to university.
Health Cared for Pensioners are one of the least healthy Mosaic Types. This is primarily due to their age and
the way in which they may have lived their life in the past, rather than current lifestyle. Today many will probably
get a balanced diet through the provision of services such as Meals on Wheels, although those who are still
independent are less likely to eat wholesome food. Today few of them smoke, and although many may drink
regularly it is much more likely to be a small glass of sherry before bed than a night out at the pub. When these
elderly people are admitted to hospital it is often as an emergency case.

Description - Public Sector Focus


Crime Overall these elderly people feel that others are prepared to help them, whether it is the warden in their
sheltered accommodation, or a neighbour. Fear of crime is surprisingly low for the elderly, although this may be
because they feel cocooned in their own homes with the knowledge that help is often at hand. Incidence of crime
is also relatively low. Most crime that does occur happens in the home, which is to be expected as most of the
time is spent there. However, these people are more likely to be the victims of distraction burglaries by young
offenders than forced entries. Overall they feel that the police are very attentive when dealing with a specific
incident, although their general opinion of the police is more mixed.
Finances Three quarters of the population of these areas pay no tax. These are poor people, and those that
have retired are likely to be claiming Pension Credits. Where people of working age are living in the area they too
are likely to be on state benefits. Council tax benefit is also claimed; with this support and an attitude of doing
what is right, the bills are usually paid. Cared for Pensioners have few savings, although they may have a few
premium bonds retained from the days when they could be bought in small quantities. Any difficulties experienced
with paying the council tax bill are highly likely to be due to genuine hardship, and would need treating
accordingly.
Environmental Issues Cared for Pensioners have past the stage of caring about the environment, and
many believe that others spend too much time worrying about it. Fortunately they are doing little to make the
situation worse, as few have cars, and these mainly single people will use relatively little energy heating and
lighting their small flats (although many will undoubtedly feel they are still paying too much for their energy).

2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Description - Sociology and Environment


Summary Cared for Pensioners contains old age pensioners who live in small pockets of
specially built bungalows and flats, typically within more extensive estates of public sector
housing.
Demography Neighbourhoods of Cared for Pensioners are populated almost exclusively by
old age pensioners on low incomes whose housing needs are met by the local authority. Some
live independently in small enclaves of bungalows within larger areas of local authority
housing. Others live in more specifically sheltered accommodation, where they have the
benefit of a warden and nursing staff. These homes tend to be built not as isolated housing
developments but as small pockets within the large areas of standard two storey designs that
are characteristic of housing schemes in medium and smaller sized towns. Particularly
common in the North East of England and in Scotland, these areas allow older people to move
from family houses to more convenient accommodation within the same estate, thus
benefiting from proximity to previous friends and neighbours and to familiar shops.
Unlike retirement bungalows favoured by owner occupiers, most people are living in the
communities in which they grew up and the move to single storey accommodation occurs as
and when needs require rather than when the residents reach pensionable age. Many are in
poor health and rely on meals on wheels, being unable to reach local shops or to expend the
effort involved in sustaining a nourishing diet. However most are able to take short walks

Description - Sociology and Environment


around their local neighbourhoods often in the company of small dogs.
Environment Neighbourhoods of Cared for Pensioners consist mostly of single storey
bungalows arranged around cul-de-sacs or small pockets of public open space well protected
from passing traffic but usually within sight of some activity. Often they will have no more
than a kitchen, a bathroom/toilet, a living room and a single bedroom. In some instances
public open space acts as an alternative to a garden, in others there will be very small strips
of garden to the front and small rear patios. These bungalows are often semi-detached or built
in short blocks of four or eight.
Usually they are built of similar materials to, and at similar times as, the surrounding two
storey houses or, if in inner urban areas, developments of flats and high rise blocks.
Many of these dwellings have ramps and their garden paths often have metal handrails. In
those estates that do have neighbourhood shops it is likely that these small blocks will be
situated to provide easy access for these old people. These neighbourhoods are more likely to
occur on 'better' estates than in those with large numbers of deprived families and by now
many of these pensioners' neighbours will have bought their homes.
Economy Cared for Pensioners are scattered throughout the country but are particularly
common in traditional industrial regions, particularly in the North East of England and in
Scotland, where in the past it has been more common to rent from the council than to own
one's own home. These regions are ones where relatively few people have been members of
occupational pension schemes and where few old age pensioners have sources of income
other than the basic state pension.

2
(Continued)
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Description - Sociology and Environment (Continued)


Consumer Values Cared for Pensioners contains a population which is old fashioned in its
attitudes and conservative in its tastes. Most people of this generation will have memories of
the hardships associated with the inter war depression and are understandably cautious
spenders of what little money they have. They have few personal ambitions, by contrast
enjoying vicarious satisfaction from following the fortunes of famous people featured on the
television, which they spend much time watching, or who they read about in the pages of The
Mirror.
Consumption Patterns Cared for Pensioners not only has little current income but few
financial assets. People rely on state benefits which they collect at the local post office where
they also pay their utility bills, preferring to pay by cash rather than by standing order.
Few people have cars and little is spent on consumer durables, gardening and home
improvement products or on foreign holidays. Outings may take the form of a car journey with
relatives to local shopping centres or occasionally a coach trip to the coast organised by a
local charity. Many of these people enjoy the company of others and enjoy visits to local clubs
for old people where bingo is a favourite pastime.
Change The growth in the exercise of right to buy, particularly among older skilled manual
workers, will reduce the demand for housing of this sort, much of which will have to be
improved internally to make it acceptable to the needs of more affluent post war generations.

Description - Sociology and Environment

2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Description - Culture and Consumer Psychology


These people live in small, purpose built, publicly rented flats, usually of recent construction
and usually in the North of England or in Scotland. The vast majority of these people are
elderly, but younger adults and children are also present. There are significant social problems
in these neighbourhoods but, even though they are seen as unappealing areas, the problems
are not as acute as elsewhere. The very high proportion of elderly, single pensioners means
that health problems are a constant concern.
These elderly people have low incomes with most relying on state pensions. Some may have
modest savings but not sufficient to generate any significant income or financial security. They
have to budget carefully for all expenditure. Amongst both young and old, few people have
anything beyond basic qualifications and skills, and for those in employment, low paid jobs in
the service sector and routine unskilled work are common. Work is no more than a job for the
younger people. But paid work and the upbringing of children used to have powerful personal
and social meanings for those who are now retired.
These people shop for routine items frequently and spend only modest amounts on each

Description - Culture and Consumer Psychology


shopping trip, which is usually to a local discount store. Prices, home delivery and a pleasant
shopping environment are all important criteria when they do have some choice of store.
Catalogue shopping provides an alternative route for some. They are not that bothered about
healthy eating and buy large amounts of convenience food such as frozen microwave ready
meals. Expensive, non-routine shopping is rare. Ownership of modern high tech products such
as computers or mobile phones is unusual. Internet connections are amongst the lowest in the
UK.
Use of leisure time is basic and follows the pattern often seen for low income, elderly people.
Bingo and betting offer a cheap release from daily routines and these people have a very high
propensity to watch TV, usually soaps, quiz shows and other light entertainment. They read
the tabloids and listen to local radio but they have little or no interest in the wider issues of
the day. Reading magazines and completing crosswords and puzzles are regular pastimes.
There is no interest in home improvements beyond basic decoration. Few holidays are taken
and if they are, the preference is for familiar places in Britain. An interest in grandchildren
provides a reference point for these 'solitary survivors' but religion and the community matter
little in these areas and social events are infrequent. The traditional ties that provide structure
and a sense of purpose are extremely weak.
These people lead an impoverished existence. The social reality is governed by debilitating
factors including a lack of income, parochial concerns, limited interests and for many, a culture
of dependency. The elderly, usually living alone, are more likely to live in the past and to be
driven by the basic need for survival in a bleak environment. There is a resigned acceptance
of circumstances, and their daily concerns are to maintain a tidy, comfortable order in their
domestic routines.
These predominantly older people lead frugal, reclusive lives.

2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Characteristics This page provides a picture of a typical household. For a number of


key characteristics we have selected the most common values. This is
intended to give a flavour of the type, as clearly not all households
will match these characteristics exactly. Where shown, % in brackets
indicate the percentage of this type which displays the selected
characteristics.
Full details
in Section
Who We Are
4 Age 85+ (4.48%)
Marital Status Widowed (16.24%)
Household Composition Single, pensioner (30.49%)
Length of Residency 3-5 years (20.08%)
Health Poor health
HES emergencies

Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average

Full details
in Section
Our Work Lives
6 Occupations Retired

Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits State pension, Pension Credit
Indebtedness Medium

Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £106k
Location Suburban

Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Coach tour
Leisure Interests Grandchildren
Bingo
Media High TV viewing
Characteristics

The Mirror

Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Elderly
Blind
Crime Little crime, likely to occur in own home
Environment Unconcerned
Fear of Redundancy Not at all concerned

3
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Charts show Index and Mean % Example Index Example


Who We Are Index 100 indicates UK average
Mean %

See Supporting Notes 11.11


Demographics for further details 0 50 100 150 200

Gender Household Composition


Male 45.71 Couples, no children 12.20
Female 54.29 Couples, dependent children 14.52
Couples, non-dep children 4.77
Age Lone parent 6.37
0-4 5.09 Single, non pensioner 14.11
5-14 11.44 Single, pensioner 210 30.49
15-24 10.02 All pensioners 9.73
25-34 12.13 Students in shared house 0.14
35-44 12.48 Student, living alone 5.06
45-54 11.17 Student, away from home 0.48
55-64 10.15
65-84 23.03 Number in Household
85+ 217 4.48 1 person 44.61
2 person 29.13
Age by Gender* 3 person 11.85
90+ 1.43 4 person 9.35
85-89 3.03 5 person 3.58
80-84 4.93 6 person 1.07
75-79 6.39 7+ person 0.41
65-74 11.68
60-64 5.11 Length of Residency
55-59 5.04 Less than 1 year 15.08
50-54 5.88 1 - 2 years 19.57
45-49 5.34 3 - 5 years 20.08
40-44 5.83 6 - 8 years 13.91
35-39 6.61 9+ years 30.80
30-34 6.54
25-29 5.55 Social Grade
20-24 4.80 A/B Upper Middle/Middle 11.75
16-19 4.11 C1 Lower Middle 23.22
0-15 17.73 C2 Skilled Working 14.66
Male Female D Working 19.01
E Lowest level of subsistence 31.36
Marital Status 0 50 100 150 200

Single 32.15
Who We Are

Co-habiting 8.98
Married 43.39
Divorced 8.10
Widowed 202 16.24

Children in Household
1 child 18.62
2+ children 22.94 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.

4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Background and Beliefs* Hospital Episodes Statistics


Ethnicity General
Asian & Chinese 2.51 Anaemias 361 N/a
Black 1.13 Diabetes mellitus 292 N/a
Caribbean 0.61 Schizophrenia & other N/a
Irish 1.28 Neurotic, behav. & other 218 N/a
Mixed 0.92 CNS inflammatory diseases N/a
2+ ethnic groups 3.89 Rheumatic heart disease 283 N/a
Hypertensive diseases 299 N/a
Religion Ischaemic heart diseases 381 N/a
Jewish 0.19 Pulmonary disease & other 344 N/a
Christian 74.85 Cerebrovascular diseases 485 N/a
Other 2.79 Acute upper resp. infections N/a
None or not stated 22.17 Other upper resp. Tract dis. N/a
Influenza & pneumonia 445 N/a
Region of Birth Chronic lower resp. diseases 500 N/a
Other EU Country 0.89 Other acute lower resp. inf. 383 N/a
Africa 0.76 Lung diseases ext. agents 405 N/a
Caribbean 0.29 Liver diseases N/a
Cyprus 0.08 Gall bladder/other disorders 272 N/a
Eastern Europe 0.32 Kidney diseases N/a
Far East 0.38 Abortions N/a
Jamaica 0.17 Labour & delivery problems N/a
Middle East/Central Asia 0.21 Delivery N/a
South Asia 1.05 Care complications 267 N/a
USA 0.12 Total admissions** N/a
Emergency** 500 N/a
Health & Lifestyle Alcohol/drug abuse** N/a
Mental health** N/a
Fairly good N/a Teenage pregnancies** N/a
Good N/a
Permanently sick N/a Malignant Neoplasm
Poor health N/a Respiratory & intrathoracic 367 N/a
Long term illness N/a Skin 312 N/a
(Working age)
Non-smoker N/a Breast N/a
Who We Are

Smoker N/a 0 50 100 150 200

Heavy smoker N/a


Good diet N/a
Bad diet N/a
Gym membership N/a
Marathon participation N/a
Drink alcohol daily N/a * Background and Beliefs also show Mean %.
Heavy/med. beer drinker N/a See Supporting Notes for details.
0 50 100 150 200 ** Age adjusted.

4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a

Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education

Maths level 7 N/a


Maths level 8 N/a
Science level 5 N/a
Science level 6 N/a
N/a * includes equivalent qualifications such as NVQs.
Science level 7
N/a ** includes English and Maths.
Science level 8
0 50 100 150 200 *** Age adjusted.

5
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200

Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a

Our Work Lives


Work at home N/a Lower supervisory N/a
Look after home N/a Admin & secretarial N/a
Provider of unpaid care N/a Personal service N/a
Sales & customer service N/a
Industry Skilled trades N/a
Agriculture N/a Process/plant operators N/a
Defence N/a
Hotels & catering N/a Travel to Work
Manufacturing/mining N/a Car or van N/a
Private sector N/a Public transport N/a
Public sector N/a Walk N/a
N/a N/a
Transport & storage
Wholes./retail/car repair N/a
Other
6

Our Finances

Income
Household Income Income Tax
Under £7,499 312 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances

£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Handling Money Financial Strengths


Type of Banking County Court Judgments
Visit bank N/a No CCJs N/a
Internet banking N/a 1 CCJs N/a
Phone bank N/a 2+ CCJs N/a
Pay bills at P.O. N/a £1 - £1000 N/a
£1000+ N/a
Current Accounts
N/a Customer Indebtedness
No account
N/a Index (CII)**
Cheque book
Card, no cheque book N/a Average CII N/a
Overdraft facility N/a CII band 1 (1-5) N/a
CII band 2 (6-10) N/a
Credit CII band 3 (11-20) N/a
Balance £501-1000* N/a CII band 4 (21-50) N/a
Balance £1001+* N/a CII band 5 (51+) N/a
N/a 0 50 100 150 200
Always pay in full
Usually pay in full N/a
Never pay in full N/a
Store card N/a
Prefer 0% credit by mail N/a

Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a

Savings & Investments


Regular savings N/a
Child savings N/a
ISAs (cash) N/a
ISAs (equity/shares) N/a
Unit trusts N/a
Premium bonds N/a
Other national savings N/a
Our Finances

Private pension N/a

Shareholdings
No shares N/a
High value N/a
Low value N/a

Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200

Life assurance
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200

Type of Property Home Ownership


Detached N/a Own outright N/a
Semi-detached N/a Own with mortgage N/a
Terraced N/a Remortgaged N/a
Purpose built flats N/a Private rented 216 N/a
Converted flats N/a Public rented N/a
Coverted/shared house N/a
Communal establishm’t N/a Council Taxation Bands
Farm N/a Band A 316 N/a
Garden N/a Band B N/a
Garage N/a Band C N/a
Second home N/a Band D N/a
Band E N/a
Age of Property Band F N/a
Built Pre 1920 N/a Band G N/a
Built 1920-1945 N/a Band H N/a
Built 1946-1979 N/a
Built 1980+ N/a House Value
Average Value N/a
Number of Rooms £20,001-£30,000 N/a
1 room N/a £30,001-£40,000 N/a
2 rooms N/a £40,001-£50,000 N/a
3-4 rooms N/a £50,001-£60,000 N/a
5-6 rooms N/a £60,001-£70,000 N/a
7 rooms N/a £70,001-£80,000 N/a
8 rooms N/a £80,001-£90,000 N/a
Average rooms/home N/a £90,001-£100,000 N/a
£100,001-£120,000 N/a
Location £120,001-£150,000 N/a
Urban N/a £150,001-£200,000 N/a
Rural N/a £200,001-£300,000 N/a
Seaside retirement N/a £300,001-£400,000 N/a
Island flag N/a £400,001-£500,000 N/a
£500,001-£600,000 N/a
Geographic Examples
Where We Live

£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200

8
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200

Car Ownership Recreation


Number of Cars Antiques/fine art N/a
No access N/a Art N/a
1 car N/a Betting N/a
2 cars N/a Bingo 215 N/a
3+ cars N/a Bird-watching N/a
Cars per household N/a Boats/yachting* N/a
Books N/a
Car Type Camping/caravanning N/a
New N/a Cinema/films N/a
Used N/a Classical music N/a
Petrol N/a Competitions N/a
Diesel N/a Computer games N/a
Company N/a Cookery N/a
Country pursuits N/a
Car Segment Crosswords & puzzles N/a
Basic N/a Cycling N/a
Small N/a Eating out N/a
Lower medium N/a Fantasy/sci-fi N/a
Upper medium N/a Fashion clothing N/a
Executive N/a Feeding garden birds N/a
Luxury N/a Football* N/a
Minivan N/a Gardening N/a
Sports N/a Going to the pub N/a
Sports Utility (4 x 4) N/a Golf N/a
Grandchildren N/a
Travel & Holidays Hair & beauty N/a
Hiking & walking N/a
Book hols on internet N/a History N/a
Plan 3+ hols next year N/a Home computing N/a
Coach tour N/a Internet N/a
Cruise N/a Military interests N/a
Outdoor activity N/a Motoring N/a
Self catering N/a Mystery thrillers N/a
Our Home Lives

Package holiday N/a Personal astrology N/a


Weekend/short break N/a Pets N/a
6+ business flights in N/a Pop music N/a
last year 0 50 100 150 200 N/a
Railways
Read romantic fiction N/a
Rock music N/a
Sewing/needlecraft N/a
Skiing/snowboarding* N/a
Study open university N/a
Theatre/arts N/a
Voluntary/charity work N/a
N/a
* Includes participation and watching on TV. Wines
0 50 100 150 200 9
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset

Type I50 Cared for Pensioners 1.30%


Old people in specially constructed accommodation mostly managed
by local authorities, many with a resident warden.

Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200

Frequency & Spend Learn about Products


Once a week N/a Catalogues N/a
More than once a week N/a Family/friends N/a
Once a fortnight N/a Free samples N/a
Once a month N/a Internet N/a
< £20 243 N/a Leaflets N/a
£20 - £39 N/a Direct mail N/a
£40 - £59 N/a Newspaper/magazines N/a
£60 - £89 N/a Posters N/a
£90+ N/a Radio adverts N/a
Use loyalty card N/a Telephone advice lines N/a
Telemarketing calls N/a
Shops Visited TV adverts N/a
Aldi N/a TV shopping channels N/a
Alldays N/a Visiting shops N/a
Asda N/a
Budgens N/a Shopping Channels
Cooperative N/a Internet, main groceries N/a
Costcutters N/a Internet, other groceries N/a
Farmfoods N/a Internet shopping, 4 times N/a
Iceland N/a Internet shopping, never N/a
Kwiksave N/a Mail or phone, 4 times N/a
Marks & Spencer N/a
Morrisons N/a Media
Netto N/a PCs/Home Entertainment
Safeway N/a Personal computer N/a
Sainsburys N/a Personal organiser/palm-top N/a
Somerfield

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