Professional Documents
Culture Documents
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Overview
Key Features
Well educated
Top professions
Very wealthy
Cosmopolitan
Rented flats, no garden
Self confident
Good diet and health
Gym membership
International travel
Regional Houses
Hampstead, NW3
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Global Connections contains extremely expensive housing, mostly in central London, occupied by rich people from
abroad and by childless older people on extremely high incomes.
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Full details
in Section
Our Education
5 Adults Degree level
Children University admissions
Full details
in Section
Our Work Lives
6 Occupations Director, small company
Private sector
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Purpose built flat
Council Tax Bands Bands F-H
Home Ownership Private rented
House Value £468k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to a car
Travel & holidays Weekend/short breaks
Leisure Interests Theatre/arts
Classical music
Media Connected to the Internet
Characteristics
The Times
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Animal Welfare
Homeless
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Single 51.00
Who We Are
Co-habiting 12.56
Married 35.18
Divorced 6.92
Widowed 5.17
Children in Household
1 child 16.47
2+ children 17.35 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 300 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 346 N/a
Have free school meals N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** 212 N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 329 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school 235 N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers 275 N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 655 N/a
Females over 31 hours N/a Director, small company 402 N/a
Males over 49 hours N/a High manager 294 N/a
Self employed, staff N/a High professional 318 N/a
Self employed, no staff N/a Female manager/prof 215 N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 500 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 366 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 234 N/a Working family tax credit N/a
£40,000+ 446 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value 484 N/a
Low value N/a
Insurance
Company medical N/a
253 N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 349 N/a Gave to charity last year 217 N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 500 N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Kensington and Chelsea
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Overview
Key Features
Well educated
Well-to-do professionals
Traditional families
Expensive family houses
Exclusive suburbs
Private
Good health and diet
Active lifestyles
Rooted in UK
Regional Houses
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Cultural Leadership contains very well educated professionals, many of whom work in the liberal professions,
government or the arts, who mostly live in very expensive middle ring London suburbs.
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Full details
in Section
Our Education
5 Adults Degree level
Children University admissions
Full details
in Section
Our Work Lives
6 Occupations Director, small company
Private sector
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands E-G
Home Ownership Own home outright
House Value £279k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 2 or more cars
Travel & holidays Plan 3+ hols next year
Leisure Interests Theatre/arts
Classical music
Media Connected to the Internet
Characteristics
The Times
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours will help
Charities Animal Welfare
Third World
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Single 33.44
Who We Are
Co-habiting 8.53
Married 51.88
Divorced 4.56
Widowed 6.58
Children in Household
1 child 16.87
2+ children 27.54 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 251 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 218 N/a Higher Education
Overall level 3 N/a University admission*** 231 N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 204 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status 227 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 252 N/a
English level 8 423 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 617 N/a
Females over 31 hours N/a Director, small company 374 N/a
Males over 49 hours N/a High manager 224 N/a
Self employed, staff N/a High professional 298 N/a
Self employed, no staff N/a Female manager/prof 207 N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 524 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 572 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 664 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value 698 N/a
Low value N/a
Insurance
Company medical N/a
225 N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year 204 N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 500 N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Richmond upon Thames
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Overview
Key Features
Married
Teenage children
Private education
Corporate careers
Large homes in suburbs
Good diet and health
Care for environment
Extensive investments
Confident
Regional Houses
Musselburgh, EH21
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Corporate Chieftains contains very wealthy people, many of whom are senior business managers, living in large
detached houses in outer metropolitan suburbs.
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
2
(Continued)
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Full details
in Section
Our Education
5 Adults Degree level
Children University admissions
Full details
in Section
Our Work Lives
6 Occupations Director (large/small company)
Private sector
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, state pension
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands F-H
Home Ownership Own home outright
House Value £279k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 3 or more cars
Travel & holidays Weekend/short breaks
Leisure Interests Antiques/fine art
Golf
Media Connected to the Internet
Characteristics
The Times
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Religious
Third World
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Single 21.68
Who We Are
Co-habiting 4.46
Married 68.36
Divorced 2.36
Widowed 5.31
Children in Household
1 child 14.41
2+ children 27.85 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 222 N/a Higher Education
Overall level 3 N/a University admission*** 239 N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 267 N/a
English level 8 383 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers 305 N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 1098 N/a
Females over 31 hours N/a Director, small company 434 N/a
Males over 49 hours N/a High manager 253 N/a
Self employed, staff 266 N/a High professional 240 N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 550 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 340 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 399 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value 1073 N/a
Low value N/a
Insurance
Company medical 227 N/a
287 N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 500 N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Chiltern
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Overview
Key Features
Wealthy older people
Grown up children
Grandchildren
Professional careers
Retirement
Good diet and health
Drink alcohol daily
Semi-rural locations
Good neighbourhood
Regional Houses
Plymouth, PL6
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Golden Empty Nesters contains wealthy older people living in large detached houses, often in choice residential
locations in semi rural settings.
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
2
(Continued)
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Full details
in Section
Our Education
5 Adults Degree level
Children University admissions
Full details
in Section
Our Work Lives
6 Occupations Director, small company
Female manager/professional
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits State pension
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands E-G
Home Ownership Own home outright
House Value £205k
Location Semi-rural
Full details
in Section
Our Home Lives
9 Car ownership 3 or more cars
Travel & holidays Cruise
Leisure Interests Grandchildren
Classical music
Media Connected to the Internet
Characteristics
Daily Telegraph
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Animal welfare
Religious
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Single 19.38
Who We Are
Co-habiting 4.80
Married 68.75
Divorced 2.66
Widowed 6.89
Children in Household
1 child 12.22
2+ children 21.18 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 230 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 238 N/a
English level 8 384 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers 206 N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 525 N/a
Females over 31 hours N/a Director, small company 260 N/a
Males over 49 hours N/a High manager 209 N/a
Self employed, staff 219 N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 265 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 243 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 219 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value 1072 N/a
Low value N/a
Insurance
Company medical N/a
223 N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 336 N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Castle Morpeth
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Overview
Key Features
Approaching retirement
Grown up children
Well educated
Senior public sector jobs
Large detached houses
Middle class areas
Liberal values
Active lifestyles
Eco-friendly products
Regional Houses
Nottingham, NG2
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Provincial Privilege contains well educated older professionals who work in senior, often public sector, positions in
the centres of large provincial cities and who live in their older established suburbs.
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Full details
in Section
Our Education
5 Adults Degree level
Children University admissions
Full details
in Section
Our Work Lives
6 Occupations Female manager/professional
Public sector
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, state pension
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands E-F
Home Ownership Own home outright
House Value £170k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 2 or more cars
Travel & holidays Weekend/short breaks
Leisure Interests Theatre/arts
Grandchildren
Media Connected to the Internet
Characteristics
Daily Telegraph
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Cancer research
Religious
Crime Likely to occur near work or college
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Single 23.02
Who We Are
Co-habiting 5.40
Married 63.57
Divorced 3.35
Widowed 7.98
Children in Household
1 child 14.15
2+ children 23.47 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 208 N/a
English level 8 291 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 239 N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 329 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 240 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 223 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value 816 N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull 306 N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success East Dunbartonshire
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Overview
Key Features
Full nest families
Well paid executives
Large corporations
M3/M4 corridor
Large modern houses
Company cars
Good diet and health
Active lifestyles
Internet
Regional Houses
Camberley, GU47
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
High Technologists are found in areas of modern, high specification family housing, mostly in outer metropolitan
areas, which attract well paid executives working in large corporations.
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Full details
in Section
Our Education
5 Adults Degree level
Children University admissions
Full details
in Section
Our Work Lives
6 Occupations Director, small company
High manager
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands D-F
Home Ownership Own with mortgage
House Value £159k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 3 or more cars
Travel & holidays Weekend/short breaks
Leisure Interests Eating out
Theatre/arts
Media Connected to the Internet
Characteristics
Personal organiser/palm-top
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours will help
Charities Religious
Third World
Crime Likely to occur away from home
Environment Concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Single 22.91
Who We Are
Co-habiting 5.85
Married 67.55
Divorced 2.86
Widowed 4.00
Children in Household
1 child 17.13
2+ children 29.84 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 213 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 304 N/a
Females over 31 hours N/a Director, small company 218 N/a
Males over 49 hours N/a High manager 210 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 235 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 449 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 327 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value 206 N/a
Low value 244 N/a
Insurance
Company medical 215 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull 413 N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 208 N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Surrey Heath
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Overview
Key Features
Married
Full nest families
Well informed
Professional occupations
Commuters
Some downsizing
Attractive villages
Good diet and health
Independent and active
Regional Houses
Knutsford, WA16
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Semi-Rural Seclusion contains people living in environmentally attractive villages and small towns where highly
paid long distance commuters mix with a more locally oriented older population.
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
2
(Continued) 2-1
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
2
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Full details
in Section
Our Education
5 Adults Degree level
Children University admissions
Full details
in Section
Our Work Lives
6 Occupations Director, small company
Public sector
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, state pension
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands E-F
Home Ownership Own home outright
House Value £200k
Location Semi-rural
Full details
in Section
Our Home Lives
9 Car ownership 3 or more cars
Travel & holidays Plan 3+ hols next year
Leisure Interests Hiking and walking
Theatre/arts
Media Connected to the Internet
Characteristics
Daily Telegraph
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Animal welfare
Wildlife
Crime Likely to occur away from home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Single 21.51
Who We Are
Co-habiting 7.57
Married 64.71
Divorced 3.63
Widowed 6.10
Children in Household
1 child 14.59
2+ children 24.43 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school 237 N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 244 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 328 N/a
Females over 31 hours N/a Director, small company 210 N/a
Males over 49 hours N/a High manager 222 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 349 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 436 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 457 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
8
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight 262 N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
1 2 3 4 5 6 7
Group A Symbols of Success Hart
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Overview
Key Features
Bright young things
Childless couples
Young singles
Hard working
Up & coming urban areas
Active lifestyles
Traditional values
Peer respect important
Heavy beer drinking
Regional Houses
Edinburgh, EH16
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Just Moving In contains people living in houses built since 2001, the date of the last census. Most of these identify
new residential areas.
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Full details
in Section
Our Education
5 Adults Degree level
Children Average success rates
Full details
in Section
Our Work Lives
6 Occupations Lower manager/professional
Private sector
Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Low, Jobseeker’s Allowance
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Bands C-E
Home Ownership Own with mortgage
House Value £155k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Weekend/short breaks
Leisure Interests Cinema/films
Fashion clothing
Media Connected to the Internet
Characteristics
The Times
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Information not yet available
Charities Children
Third World
Crime Information not yet available
Environment Mixed views on environment
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Who We Are No indices are available for this page - available data is potentially
misleading, being either insufficiently mature or unavailable.
As increasing amounts of data becomes available, these households
Demographics will be re-allocated to other Mosaic UK types.
Single
Who We Are
Co-habiting
Married
Divorced
Widowed
Children in Household
1 child
2+ children * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 212 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 239 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families South Northamptonshire
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Overview
Key Features
Young couples
Young children
New housing estates
Well educated
Hard working
IT, Sales and Marketing
Mostly good diet
Outdoor activities
Wash cars on Sundays
Regional Houses
Hindley, WN2
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Fledgling Nurseries contains very young couples, mostly working in intermediate level jobs in areas of new
employment, who have bought homes on new housing estates built in the last ten years.
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Full details
in Section
Our Education
5 Adults Degree level
Children Above average
Full details
in Section
Our Work Lives
6 Occupations Lower manager/professional
Private sector
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands C-E
Home Ownership Own with mortgage
House Value £127k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Package holiday
Leisure Interests Eating out
Cinema/films
Media Connected to the Internet
Characteristics
Daily Mail
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Children
Pets
Crime Likely to occur at place of entertainment
Environment Concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Single 24.46
Who We Are
Children in Household
1 child 22.81
2+ children 24.95 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager 202 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 212 N/a
£13,500 - £24,999 N/a No tax N/a
255 N/a
Our Finances
£25,000 - £49,999
£50,000+ 249 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 266 N/a Working family tax credit N/a
£40,000+ 202 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical 272 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Worcester
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Overview
Key Features
Young professionals
Well set in careers
Young school children
Good incomes
Expensive detached homes
Active lifestyles
Good diet
Classic style
Long term security
Regional Houses
Braintree, CM7
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Upscale New Owners contains younger professionals and managers who have bought expensive, modern,
detached houses in rapidly expanding outer metropolitan areas.
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Full details
in Section
Our Education
5 Adults Degree level
Children University admissions
Full details
in Section
Our Work Lives
6 Occupations High manager
Lower manager/professional
Full details
in Section
Our Finances
7 Household Income £25,000- £49,999
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands D-F
Home Ownership Own with mortgage
House Value £131k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Package holiday
Leisure Interests Eating out
Gardening
Media Connected to the Internet
Characteristics
Daily Mail
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Third World
Medical research
Crime Likely to occur away from home
Environment Concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Single 19.77
Who We Are
Co-habiting 10.18
Married 68.83
Divorced 2.90
Widowed 2.27
Children in Household
1 child 21.37
2+ children 36.35 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company 227 N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager 262 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 466 N/a
£13,500 - £24,999 N/a No tax N/a
212 N/a
Our Finances
£25,000 - £49,999
£50,000+ 403 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 388 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical 302 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Wokingham
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Overview
Key Features
Young families
High incomes
Detached houses
Good place to live
Two car families
Packaged holidays
Active lifestyles
Financially confident
Mainstream
Regional Houses
Penrith, CA11
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Families Making Good contains upper middle-income families living in estates of detached houses many of which
are now around twenty years old.
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Full details
in Section
Our Education
5 Adults 1+ `O’ levels
Children Above average
Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Admin & secretarial
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands C-E
Home Ownership Own with mortgage
House Value £128k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Package holidays
Leisure Interests Eating out
Wines
Media Connected to the Internet
Characteristics
Sky Digital TV
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Cancer research
Children
Crime Likely to occur near work or college
Environment Gave to environmental charity in last year
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Single 25.35
Who We Are
Co-habiting 11.48
Married 59.50
Divorced 4.85
Widowed 4.43
Children in Household
1 child 19.84
2+ children 28.60 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 227 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families West Oxfordshire
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Overview
Key Features
Married
Children at secondary
school
Middle incomes
Good diet and health
Traditional & comfortable
Moderate excercise
Aim for secure retirement
Regular watchers of TV
Regional Houses
Tewkesbury, GL20
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Middle Rung Families is found in the modern suburbs of mortgaged owner-occupiers which are affordable to
middle income groups. Many are located in smaller towns with modern light manufacturing industries.
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Full details
in Section
Our Education
5 Adults 1+ `O’ Levels
Children Slightly above average
Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Admin & secretarial
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, Working Family Tax Credit
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands B-D
Home Ownership Own with mortgage
House Value £109k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Self catering
Leisure Interests Gardening
Camping/caravanning
Media Connected to the Internet
Characteristics
DVD player
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Teenagers hanging about
Charities Cancer research
Children
Crime Motor crime and property crime
Environment Not very concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Single 27.59
Who We Are
Co-habiting 9.12
Married 59.65
Divorced 4.45
Widowed 4.39
Children in Household
1 child 20.03
2+ children 28.84 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Tamworth
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Overview
Key Features
Young married couples
Some single parents
Not well educated
Confident
Live for today
Poor diet, inactive lifestyle
Good health
Materialistic
High borrowing
Regional Houses
Fareham, PO14
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Burdened Optimists contains confident, but not very well educated, co-habiting and married couples who live in
mortgaged properties in areas of good employment opportunities.
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Full details
in Section
Our Education
5 Adults 1+ `O’ levels (23.74%)
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Lower manager/professional
Admin and secretarial
Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Low, Working Family Tax Credit
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band B
Home Ownership Own with mortgage
House Value £106k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Self catering
Leisure Interests Cinema/films
Computer games
Media Connected to the Internet
Characteristics
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Animal welfare
Pets
Crime Anti-social behaviour
Environment Not very concerned
Fear of Redundancy Not very concerned
3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Single 31.67
Who We Are
Co-habiting 16.96
Married 47.81
Divorced 6.96
Widowed 4.65
Children in Household
1 child 23.57
2+ children 27.21 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 202 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Gosport
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Overview
Key Features
Servicemen and families
Married young
Active lifestyles
Good diet and health
Market mavens
Extroverts
Work hard, play hard
New technology
High rating for police
Regional Houses
Colchester, CO2
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
In Military Quarters contains servicemen and their families who live in military accommodation.
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
2
(Continued)
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
2
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Full details
in Section
Our Education
5 Adults 5+ `O’ levels
Children Average success rates
Full details
in Section
Our Work Lives
6 Occupations Public sector
Defence
Full details
in Section
Our Finances
7 Household Income £25,000- £49,999
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Bands B-C
Home Ownership Public rented
House Value £152k
Location Semi-rural
Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Outdoor activity
Leisure Interests Study open university
Computer games
Media Connected to the Internet
Characteristics
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average/bad place to live
Anti-social behaviour uncommon
Charities Children
Pets
Crime Good rating of police
Environment Concerned, but not pay extra for eco-products
Fear of Redundancy Fairly concerned
3
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Single 12.23
Who We Are
Co-habiting 4.20
Married 70.65
Divorced 1.88
Widowed 0.99
Children in Household
1 child 26.18
2+ children 41.44 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager 236 N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate 212 N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
320 N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 366 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan 266 N/a
Personal loan 226 N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good 273 N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence 266 N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
8 9 10 11 12 13 14
Group B Happy Families Richmondshire
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Overview
Key Features
Older working ages
Approaching retirement
Older children at home
Well educated
Good health and diet
Personal comfort
Care for environment
Several holidays
Good provision for future
Regional Houses
Bristol, BS10
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Close to Retirement contains many people in older working age groups, who own homes that were built during the
1970s, in areas of the country where planners were happy to allow rapid urbanisation.
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Full details
in Section
Our Education
5 Adults Degree level
Children Well above average
Full details
in Section
Our Work Lives
6 Occupations Director, small company
Female manager/professional
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, state pension
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands C-E
Home Ownership Own home outright
House Value £136k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 2 or more cars
Travel & holidays Plan 3+ hols next year
Leisure Interests Gardening
Theatre/arts
Media Connected to the Internet
Characteristics
Daily Telegraph
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Religious
Birds
Crime Likely to occur near work or college
Environment Concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Single 22.99
Who We Are
Co-habiting 5.96
Married 64.95
Divorced 3.40
Widowed 6.35
Children in Household
1 child 14.80
2+ children 22.14 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 203 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value 311 N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Rochford
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Overview
Key Features
Older working ages
Grown up children
Grandchildren
Neat and tidy homes
Churchgoers
Mainstream tastes
Gentle exercise
Helpful neighbours
Thrifty
Regional Houses
Pontefract, WF8
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Conservative Values comprises people of older working ages who live on owner occupied estates built since the
war on the outskirts of manufacturing towns. Many of the dwellings are bungalows.
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Full details
in Section
Our Education
5 Adults No qualifications
Children Above average
Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Public sector
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, State pension
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands C-D
Home Ownership Own home outright
House Value £115k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Package holiday
Leisure Interests Grandchildren
Feeding garden birds
Media Daily Mail
Characteristics
Daily Telegraph
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Religious
Birds
Crime Police rating very good
Environment Concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Single 20.95
Who We Are
Co-habiting 6.08
Married 64.22
Divorced 3.78
Widowed 9.06
Children in Household
1 child 12.54
2+ children 17.32 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value 315 N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Broadland
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Overview
Key Features
Older working ages
Local professionals
Small businesses
Small market towns
Higher incomes
Grown up children
Good diet, active lifestyle
Environmental charities
Local networks
Regional Houses
Nailsworth, GL6
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Small Time Business lives in quiet small estates, mostly built since 1945 in market towns that have some
industrial employment. These estates will typically be home to local professionals and small business proprietors.
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
2
(Continued) 2-1
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Full details
in Section
Our Education
5 Adults Degree level
Children Good solid education
Full details
in Section
Our Work Lives
6 Occupations Small employers
Lower managerial/professional
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, state pension
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Detached house
Council Tax Bands Bands C-D
Home Ownership Own home outright
House Value £129k
Location Rural
Full details
in Section
Our Home Lives
9 Car ownership 2 or more cars
Travel & holidays Self catering
Leisure Interests Gardening
Feeding garden birds
Media Connected to the Internet
Characteristics
Daily Mail
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Wildlife
Birds
Crime Likely to occur at place of entertainment
Environment Concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Single 22.81
Who We Are
Co-habiting 8.32
Married 61.82
Divorced 4.23
Widowed 7.07
Children in Household
1 child 15.12
2+ children 21.83 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school 211 N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 241 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Forest of Dean
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Overview
Key Features
Middle aged
Families with children
Middle income
Suburban semis
Buy British
Low unemployment
Common sense
Reasonable diet
Social responsibility
Regional Houses
Leeds, LS15
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Sprawling Subtopia contains middle aged, middle income owner occupiers living on very large developments of
1930s suburban semi-detached housing.
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Full details
in Section
Our Education
5 Adults 5+ `O’ levels
Children Slightly above average
Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Public sector
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, State pension
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands C-D
Home Ownership Own with mortgage
House Value £127k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Coach tour
Leisure Interests Gardening
Grandchildren
Media Daily Mail
Characteristics
Express
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Children
Animal welfare
Crime Police rating fairly good
Environment Not very concerned
Fear of Redundancy Fairly concerned
3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Single 25.32
Who We Are
Co-habiting 8.02
Married 59.96
Divorced 4.34
Widowed 7.24
Children in Household
1 child 16.76
2+ children 26.59 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value 275 N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull 392 N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Bexley
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Overview
Key Features
Young professionals
Middle aged families
School age children
Office and service jobs
Some self employed
Good diet and health
Enviromental charities
Sceptical
Value customer service
Regional Houses
Brighton, BN1
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Original Suburbs comprises a mixed social profile, but with a bias towards young professionals, residing in interwar
semi-detached houses.
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Full details
in Section
Our Education
5 Adults Degree level
Children University admissions
Full details
in Section
Our Work Lives
6 Occupations Lower manager/professional
Public sector
Full details
in Section
Our Finances
7 Household Income £25,000-£49,999
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands D-E
Home Ownership Own with mortgage
House Value £184k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 2 cars
Travel & holidays Book hols in Internet
Leisure Interests Eating out
Wines
Media Connected to the Internet
Characteristics
The Guardian
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Religious
Birds
Crime Likely to occur near work or college
Environment Very concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Single 29.00
Who We Are
Co-habiting 8.59
Married 55.94
Divorced 4.70
Widowed 6.91
Children in Household
1 child 17.62
2+ children 27.24 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 352 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 287 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 292 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value 234 N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Epsom and Ewell
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Overview
Key Features
Asian background
Families with children
Family focussed
Well educated
White collar jobs
Hard working
Suburban semis
Jobseeker’s Allowance
Worried about racism
Regional Houses
Colindale, NW9
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Asian Enterprise contains well-qualified minorities, mostly from Asia, who have settled in suburban semi-detached
houses in inter war suburbs.
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
2
(Continued)
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
2
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Full details
in Section
Our Education
5 Adults Degree level
Children Slightly above average
Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Admin & secretarial
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Jobseeker’s Allowance
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Band D
Home Ownership Own with mortgage
House Value £148k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Book hols on Internet
Leisure Interests Study open university
Personal astrology
Media Connected to the Internet
Characteristics
The Independent
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours help each other
Charities Third World
Disaster Relief
Crime Fear of racial attack
Environment Mixed concerns
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Single 37.15
Who We Are
Co-habiting 5.55
Married 53.98
Divorced 3.90
Widowed 6.18
Children in Household
1 child 20.13
2+ children 31.37 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 500 N/a
Have free school meals N/a
Keystage 1 Refugee status 464 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 500 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham 546 N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
15 16 17 18 19 20
Group C Suburban Comfort Brent
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Overview
Key Features
Young adults
Married/co-habiting
Possibly one child
Well educated
Admin & technical jobs
Small pleasant terraces
Cosmopolitan
Eco-friendly products
Active lifestyles
Regional Houses
Worthing, BN14
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Respectable Rows are found in areas of small, but not unattractive, terraced housing most of which was built just
before or just after the First World War and which now displays a population profile surprisingly similar to the
national average.
Crime The residents of Respectable Rows do not generally consider their neighbourhood a bad place to live,
despite the fact that the neighbours tend to keep themselves to themselves, and there are distinct elements of
anti-social behaviour. Fear of crime is generally below that experienced nationally, whilst actual crime is above
average. In particular, violent crime seems to be an issue; this is often at the weekend on a night out, where the
offender is likely to be under the influence of drink or drugs. Overall these people are satisfied with how the police
handle these incidents.
Finances Whilst about one third of this population do not pay income tax, most are paying it at the basic rate.
Many manage to put small amounts of money aside for the future, tending to prefer savings accounts and cash
ISAs to more formal investment products. This ability to manage the incomes that they have effectively means
that qualification for state benefits in general is below average. However, the age range of this particular
population means that significant minorities will qualify for a wide range of benefits, from Jobseeker’s Allowance
and Income Support through to the state pension.
Environmental Issues These people have mixed views about the environment. Some care and are
prepared, to a point, to spend money to help. Others feel that it is a distraction from more important issues. This
is probably reflective of the mixed age range in these localities. Most households will have one car, and where that
car is used for business purposes mileage can be high.
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
2
(Continued) 2-1
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
2
2-2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Full details
in Section
Our Education
5 Adults Mixed, degree level above average
Children Few children, average success rates
Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Public sector
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Bands B-C
Home Ownership Own with mortgage
House Value £124k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Self catering
Leisure Interests Eating out
Cinema/films
Media Connected to the Internet
Characteristics
The Guardian
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Animal welfare
Third World
Crime Incidents of violence but satisfied with police
Environment Mixed concerns
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Single 33.79
Who We Are
Co-habiting 13.97
Married 46.18
Divorced 7.00
Widowed 6.98
Children in Household
1 child 20.01
2+ children 22.08 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 332 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 243 N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Southend-on-Sea
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Overview
Key Features
Older manual workers
Steady employment
Secure family life
High standard of living
Spacious semis
Good place to live
Traditional
TV, pubs, eating out
Tax credits
Regional Houses
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Affluent Blue Collar comprises older manual workers, many of them employees of manufacturing industries such
as steel and chemical plants, who have traditionally enjoyed a high standard of living and who own the spacious
post war semi-detached houses that they live in.
Crime In these areas, neighbours are more likely to help each other than not, but there is no strong sense of
social cohesion. People generally enjoy living in such parts, but they are likely to experience moderate levels of
drug problems and teenagers hanging around. Fear of crime is best described as average, with the fear of car
crime being the most dominant in relative terms. Actual crime incidence, however, is below the national norm.
When an offence does occur there is general satisfaction with the way the police deal with the investigation. Given
this, and the relatively low crime levels, it is perhaps surprising that the rating of the police is generally poor.
Finances These people enjoy reasonable, rather than high, incomes. Whilst compared to the nation as a whole
there are fewer people who do not pay income tax, there are also fewer higher rate tax payers. These moderate
incomes are sufficient to allow a little to be put aside for a rainy day, or for retirement. The general level of
employment and income means that benefits such as Jobseeker’s Allowance and Income Support do not have a
high take-up. However, the age profile means that there is slightly above average take-up of state pension and
Disability Living Allowance. The retired are perhaps less well off than those still in work, as claims for Pension
Credit reflect the national average.
Environmental Issues These people have no interest in environmental issues. They are ambivalent to
recycling, car pollution and the environment generally, and are unlikely to make any financial contribution to such
concerns. However, more by virtue of lifestyle than intent, they are reasonably environmentally friendly. Their
semi-detached houses may well have had double glazing and new loft insulation installed purely as a means of
cutting bills. Meanwhile, although these are likely to be multiple car households, annual mileage is low with most
journeys being to work or to the shops.
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Full details
in Section
Our Education
5 Adults No qualifications
Children Above average, low university admissions
Full details
in Section
Our Work Lives
6 Occupations Skilled trades
Manufacturing/mining
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, state pension
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands B-C
Home Ownership Own home outright
House Value £85k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Package holiday
Leisure Interests Gardening
Grandchildren
Media Sky Digital TV
Characteristics
The Mirror
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Cancer research
Children
Crime Some anti-social behaviour
Environment Not very concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Single 25.34
Who We Are
Co-habiting 7.93
Married 59.69
Divorced 4.50
Widowed 7.46
Children in Household
1 child 16.27
2+ children 20.40 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Ashfield
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Overview
Key Features
Full nest families
Family focussed
Modest incomes
Large terraces & semis
Industrial areas
Drinking and smoking
Football matches
TV watched regularly
Self sufficient
Regional Houses
Conisborough, DN12
Contents
1 Overview
2 Description
3 Characteristics
Overview
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Industrial Grit contains owners of older, comfortable but unpretentious houses, often in ex-mining areas, who work
in manufacturing and assembly plants.
Crime Industrial Grit view their neighbourhoods as acceptable places to live, despite some problems with
teenagers and with drug dealing. Fear of crime reflects the national norm, whilst property-related crime is slightly
above average. These people are generally dissatisfied with the way any offence is dealt with, and with the police
overall.
Finances Well over 40% of this Type do not pay income tax, and of those that do the vast majority pay at the
lower rate. Some people have savings and investments, but many have insufficient funds beyond meeting their
basic living costs and their social life. However, take-up of state assistance is not significantly different from the
national average, and bills are usually paid on time by the majority.
Environmental Issues These people do not really consider environmental issues. They purchase small
and lower medium sized vehicles out of necessity rather than desire, and typically have an average annual
mileage.
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Full details
in Section
Our Education
5 Adults No qualifications
Children Slightly below average
Full details
in Section
Our Work Lives
6 Occupations Process/plant operators
Manufacturing/mining
Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Low, Disability Living Allowance
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band B
Home Ownership Own with mortgage
House Value £78k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership 1 or more cars
Travel & holidays Package holiday
Leisure Interests Going to the pub
Pop music
Media Sky Digital TV
Characteristics
Daily Star
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good/average place to live
Teenagers hanging around
Charities Cancer research
Children
Crime Poor rating of police
Environment Not very concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Single 28.89
Who We Are
Co-habiting 11.86
Married 52.79
Divorced 5.94
Widowed 6.99
Children in Household
1 child 20.17
2+ children 25.82 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Merthyr Tydfil
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Overview
Key Features
Young working class
Unmarried
Young children
Income Support
High unemployment
Cheap terraces
Provincial cities
Social problems
Health problems
Regional Houses
Lincoln, LN5
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Coronation Street contains poor, mostly white families, who own or privately rent, cheap terraced houses close to
the centres of less prosperous provincial cities.
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators
Full details
in Section
Our Finances
7 Household Income £7,500 - £13,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Private rented
House Value £62k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Going to the pub
Computer games
Media The Sun
Characteristics
Daily Star
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Pets
Aids
Crime Anti-social behaviour
Environment Unconcerned
Fear of Redundancy Fairly concerned
3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Single 39.43
Who We Are
Co-habiting 13.82
Married 40.24
Divorced 8.75
Widowed 7.52
Children in Household
1 child 24.66
2+ children 25.17 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 239 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Burnley
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Overview
Key Features
Young single adults
Some divorcees
Few children
Well informed
Inactive lifestyles
Liberal values
High unemployment
Income Support
Bad place to live
Regional Houses
Llanrwst, LL26
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Town Centre Refuge contains young unattached people who live in small flats above shops or in the less
prestigious side streets bordering the centres of small market towns and declining seaside resorts.
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average
Full details
in Section
Our Work Lives
6 Occupations Unemployed
Hotels & catering
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Converted/shared house
Council Tax Bands Band A
Home Ownership Private rented
House Value £99k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Outdoor activity
Leisure Interests Going to the pub
Rock music
Media The Sun
Characteristics
Daily Mail
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Animal welfare
Aids
Crime Anti-social behaviour, repeat victimisation
Environment Unconcerned
Fear of Redundancy Not very concerned
3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Single 45.38
Who We Are
Co-habiting 13.71
Married 32.02
Divorced 11.44
Widowed 9.49
Children in Household
1 child 20.68
2+ children 16.96 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office 328 N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders 349 N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 805 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence 225 N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Hastings
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Overview
Key Features
Large families
Some overcrowding
Low qualifications
Modest incomes
Free school meals
Terraces in provincial cities
Religion important
Sense of community
Fear of racism
Regional Houses
Blackburn, BB2
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
South Asian Industry contains extremely poor people, many of them of Bangladeshi origin, who live in very low
quality 19th century terraced housing in the inner areas of industrial towns.
Crime The residents of South Asian Industry areas do not find their neighbourhood a pleasant one in which to
live, although their cultural background gives some degree of neighbourly support. Anti-social behaviour is rife,
and racism is high. Unsurprisingly, the fear of crime is well above the national average, although it is slightly less
than in the better-off Asian Enterprise areas. All types of crime are common, and it is more likely to occur in or
near the home than elsewhere. These people perceive the police as disinterested and ineffective.
Finances Almost two thirds of these very poor people pay no income tax, and virtually none pay tax at the
higher rate. The shortage of money, combined with cultural constraints, means that little is put into formal savings
and investments. Consequently take-up of Income Support and Jobseeker’s Allowance is running at twice the
norm in these areas. Few qualify for the state pension, through both age and a lack of contributions, but those
that do are likely to be also claiming Pension Credits. Non-payment of council tax is an issue for those Local
Authorities with high numbers of this Mosaic Type, although it is normally an issue of “Can’t Pay” rather than
“Won’t Pay”.
Environmental Issues In terms of attitude this is one of the most environmentally unfriendly Mosaic
Types. Few care for the environment, recycling is not a priority, and environmental products do not sell well in
these areas. Their home lives are also damaging, with extended families and low levels of employment ensuring
that energy usage is high throughout the day. The only positive contribution is low car ownership coupled with low
annual mileage, although car ownership is increasing rapidly.
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Process/plant operators
Manufacturing and mining
Full details
in Section
Our Finances
7 Household Income £7,500 - £13,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Private rented
House Value £71k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Fashion clothing
Personal astrology
Media The Mirror
Characteristics
Daily Star
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours help each other
Charities Third World
Religious
Crime Fear of racial attack
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Single 42.27
Who We Are
Co-habiting 5.38
Married 52.12
Divorced 4.41
Widowed 5.83
Children in Household
1 child 22.18
2+ children 42.39 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 500 N/a
Have free school meals 339 N/a
Keystage 1 Refugee status 350 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 240 N/a
English not used home 500 N/a
Refugee status 473 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed 253 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support 207 N/a
Personal Income Job seekers allowance 279 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit 234 N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 309 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 332 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Newham
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Overview
Key Features
Very young with children
Some professionals
Service sector jobs
London terraces
Unemployment high
Income Support
Free school meals
Problems with racism
Bad place to live
Regional Houses
Lewisham, SE13
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Settled Minorities contains areas of Victorian and Edwardian two storey houses which are attractive to young
second generation black British and other ethnic minorities as they move out from the inner city in search of
affordable family accommodation.
Crime Settled Minorities live fairly independent lives, in neighbourhoods they feel are not particularly pleasant.
They have a relatively high fear of crime, particularly racial attacks. All crime is more prevalent than across the
country as a whole, but racism is the most prevalent. These people are ambivalent towards the police, with no
strong opinions as to how effective or otherwise they are.
Finances These people are generally earning moderate incomes, but rarely find money to put into savings and
investments. They are heavily reliant on the state for Income Support and Jobseeker’s Allowance. The attitude of
these Settled Minorities means that if they can afford to pay a bill they will, but there is a minority that cannot
afford basic bills such as the council tax.
Environmental Issues These people are not especially concerned about the environment. However, most
households either have no car or only one, and those that do rarely do high mileage. On the other hand,
households can tend to be large, resulting in relatively high levels of energy consumption at home.
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
2
(Continued)
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
2
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Full details
in Section
Our Education
5 Adults Degree level
Children Above average, University admissions
Full details
in Section
Our Work Lives
6 Occupations Admin & secretarial
Private sector
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Bands C-D
Home Ownership Public rented
House Value £161k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Book hols on Internet
Leisure Interests Cinema/films
Fashion clothing
Media The Sun
Characteristics
The Mirror
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Third World
Human rights
Crime Fear of racial attack
Environment Not very concerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Single 48.02
Who We Are
Co-habiting 10.05
Married 38.64
Divorced 6.48
Widowed 5.87
Children in Household
1 child 24.30
2+ children 29.03 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 438 N/a
Have free school meals 208 N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 428 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance 213 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
21 22 23 24 25 26 27
Group D Ties of Community Waltham Forest
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Overview
Key Features
Young professionals
Trendy city dwellers
Some in good jobs
Some lower incomes
Income Support
Well informed
Good diet
Inactive lifestyles
Problems with racism
Regional Houses
Dulwich, SE21
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Counter Cultural Mix comprises a mixture of young professionals in rented flats, ethnic minorities sharing large old
houses and poor tenants in council flats, that characterises many of the less well off areas surrounding the centre
of London.
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Full details
in Section
Our Education
5 Adults Degree level
Children Few children, good education
Full details
in Section
Our Work Lives
6 Occupations Unemployed
Director, small company
Full details
in Section
Our Finances
7 Household Income Mixed, some under £7,499, others £50,000+
Benefits Mixed, Jobseeker’s Allowance, Income Support
Indebtedness Medium Medium
Full details
in Section
Where We Live
8 Type of Property Converted/shared house
Council Tax Bands Band C
Home Ownership Private rented
House Value £250k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Book hols on Internet
Leisure Interests Cinema/films
Theatre/arts
Media The Guardian
Characteristics
The Times
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Third World
Human rights
Crime Fear of racial attack
Environment Fairly concerned
Fear of Redundancy Fairly concerned
3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Single 56.64
Who We Are
Co-habiting 13.78
Married 26.69
Divorced 7.35
Widowed 5.55
Children in Household
1 child 23.93
2+ children 21.43 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 201 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 414 N/a
Have free school meals 237 N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 226 N/a
English not used home 422 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 214 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 273 N/a Benefits
Income support N/a
Personal Income Job seekers allowance 245 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 277 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime 214 N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Islington
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Overview
Key Features
20 something singles
Pressured jobs
High flyers
High salaries
Money measure of success
London
Smart studio flats
Gym membership
Good diet and health
Regional Houses
Sheffield, S3
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
City Adventurers contains twenty-something singles who command extremely high salaries working in high
pressure jobs in central London. Most spend very small amounts of time in their smart, studio flats that are
located in the inner suburbs.
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Full details
in Section
Our Education
5 Adults Degree level
Children Few children, slightly above average
Full details
in Section
Our Work Lives
6 Occupations High professional
Private sector
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low, Jobseeker’s Allowance
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band D
Home Ownership Private rented
House Value £248k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to a car
Travel & holidays 6+ business flights in last year
Leisure Interests Cinema/films
Theatre/arts
Media Personal organiser/palm-top
Characteristics
The Observer
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Animal welfare
Third World
Crime Taking property/attempted taking of property
Environment Very concerned
Fear of Redundancy Not very concerned
3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Single 56.72
Who We Are
Children in Household
1 child 15.43
2+ children 10.41 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 284 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 389 N/a
Have free school meals N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 375 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company 220 N/a
Males over 49 hours N/a High manager 230 N/a
Self employed, staff N/a High professional 328 N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 426 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 252 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 203 N/a Working family tax credit N/a
£40,000+ 417 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical 264 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime 232 N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 305 N/a Gave to charity last year N/a
Stealing/attempt stealing 211 N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Wandsworth
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Overview
Key Features
Young professionals
Singles and couples
Well paid jobs
Financial services / PR
City living
Gym membership
Good health and diet
Care for environment
International travel
Regional Houses
Windsor, SL4
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
New Urban Colonists contains areas, mostly in London, which have been gentrified since the 1960s by a new
generation of young professionals quite content to trade access to the city for a higher density of population.
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Full details
in Section
Our Education
5 Adults Degree level
Children Few children, above average
Full details
in Section
Our Work Lives
6 Occupations Director, small company
Private sector
Full details
in Section
Our Finances
7 Household Income £50,000+
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Terraced houses
Council Tax Bands Bands E-G
Home Ownership Own with mortgage
House Value £247k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Plan 3+ hols next year
Leisure Interests Cinema/films
Theatre/arts
Media Broadband access
Characteristics
The Observer
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours go own way
Charities Third World
Environment
Crime Damage to property and motor crime
Environment Very concerned
Fear of Redundancy Fairly concerned
3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Single 41.13
Who We Are
Co-habiting 15.27
Married 39.96
Divorced 5.71
Widowed 5.09
Children in Household
1 child 19.36
2+ children 21.43 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* 244 N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 201 N/a
Have free school meals N/a
Keystage 1 Refugee status 354 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status 223 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 203 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company 239 N/a
Males over 49 hours N/a High manager 238 N/a
Self employed, staff N/a High professional 274 N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate 538 N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ 367 N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ 397 N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical 226 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year 217 N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Richmond upon Thames
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Overview
Key Features
Young professionals
Singles and couples
Well educated
Public sector jobs
Jobseeker’s Allowance
Good diet, active lifestyle
Socially aware
Individual
Eco-friendly products
Regional Houses
Brighton, BN2
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Caring Professionals contains large numbers of young professionals, many working in the public sector, who live in
socially mixed, inner areas of historic regional centres.
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Full details
in Section
Our Education
5 Adults Degree level
Children Few children, good education
Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Public sector
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low, Jobseeker’s allowance
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Bands B-C
Home Ownership Private rented
House Value £129k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Outdoor activity
Leisure Interests Theatre/arts
Cycling
Media Connected to the Internet
Characteristics
The Guardian
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Third World
Homeless
Crime Likely to occur near home
Environment Pay more for eco-friendly products
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Single 47.62
Who We Are
Co-habiting 15.00
Married 32.92
Divorced 6.25
Widowed 5.36
Children in Household
1 child 19.90
2+ children 20.89 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status 269 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 308 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property 256 N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Norwich
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Overview
Key Features
“Dual Income No Kids Yet”
Singles and co-habitees
Well educated
Early professional careers
Small starter homes
Good diet and health
Gym membership
Positive about future
Mainstream tastes
Regional Houses
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Dinky Developments contains a mixture of singles, co-habiting partners, couples with just one child and separated
people who live in compact new starter homes, often built on brownfield sites amidst areas of older housing.
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Full details
in Section
Our Education
5 Adults Degree level
Children Few children, slighty below average
Full details
in Section
Our Work Lives
6 Occupations Lower managerial/professional
Private sector
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Low
Indebtedness Low
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Bands B-C
Home Ownership Own with mortgage
House Value £130k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Outdoor activity
Leisure Interests Pop music
Fashion clothing
Media Personal organiser/palm-top
Characteristics
Daily Mail
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good/average place to live
Neighbours go own way
Charities Animal welfare
Aids
Crime Likely to occur at place of entertainment
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Single 44.36
Who We Are
Children in Household
1 child 21.82
2+ children 16.09 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status 371 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 269 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical 239 N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Slough
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Overview
Key Features
Singles
Mature students
Postgraduates
Idealistic & headstrong
Freedom before careerdom
Low incomes
Active lifestyles
Liberal minded
Heavy/medium drinking
Regional Houses
Plymouth, PL4
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Town Gown Transition is found in the older areas of provincial cities which are sufficiently close to universities to
have large populations of students and recent graduates.
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Full details
in Section
Our Education
5 Adults 2+ `A’ levels
Children Few children, below average
Full details
in Section
Our Work Lives
6 Occupations Students
Sales and customer service
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Low, Jobseeker’s allowance
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Converted/shared house
Council Tax Bands Bands A-B
Home Ownership Private rented
House Value £125k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Outdoor activity
Leisure Interests Cinema/films
Going to the pub
Media Broadband access
Characteristics
The Guardian
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average/bad place to live
Neighbours go own way
Charities Third World
Homeless
Crime Likely to occur at home, anti-social behaviour
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Single 65.50
Who We Are
Co-habiting 11.16
Married 19.10
Divorced 4.72
Widowed 4.30
Children in Household
1 child 18.46
2+ children 18.84 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* 389 N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 268 N/a
Have free school meals N/a
Keystage 1 Refugee status 436 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 280 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City 294 N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 675 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property 248 N/a Pollution
Threats only 305 N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Oxford
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Overview
Key Features
Students (18-24)
Intelligent and ambitious
Good health
Financially carefree
Low incomes
Socially & politically aware
Environmentally friendly
Fashion, CDs and books
Heavy/medium drinking
Regional Houses
Colchester, CO7
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
University Challenge is found in the areas of provincial cities which contain university halls of residences and
where the surrounding streets are rented out to undergraduate students.
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
2
(Continued)
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
2
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Full details
in Section
Our Education
5 Adults 2+ `A’ levels
Children Few children
Full details
in Section
Our Work Lives
6 Occupations Students
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Low, Jobseeker’s Allowance
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Communal establishment
Council Tax Bands
Home Ownership
House Value
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Outdoor activity
Leisure Interests Cinema/films
Fashion clothing
Media Broadband access
Characteristics
Mp3 player
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Third World
Homeless
Crime Worried about mugging
Environment Very concerned
Fear of Redundancy Not very concerned
3
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Co-habiting 7.30
Married 8.44
Divorced 3.68
Widowed 3.90
Children in Household
1 child 17.76
2+ children 19.38 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* 733 N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 268 N/a
Have free school meals N/a
Keystage 1 Refugee status 221 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home 326 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 268 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 796 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
28 29 30 31 32 33 34
Group E Urban Intelligence Leeds
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Overview
Key Features
Young adults
Few children
Few pensioners
Some teenage mums
Mix of jobs and incomes
Significant deprivation
City centre rented flats
Some health problems
Liberal attitudes
Regional Houses
Paisley, PA1
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Bedsit Beneficiaries contains people who live in the centres of cities and larger towns, mostly in mid rise rented
flats in tenement blocks or above shops.
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Full details
in Section
Our Education
5 Adults Mixed, many with degrees
Children Few children, above average
Full details
in Section
Our Work Lives
6 Occupations Mixed, Unemployed, Lower manager/
professsional, private sector
Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Jobseeker’s Allowance and Income Support
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Bands A-B
Home Ownership Private rented
House Value £100k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Mixed, outdoor activity, self catering holiday
Leisure Interests Cinema/films
Going to the pub
Media Mp3 player
Characteristics
The Guardian
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Homeless
Third World
Crime Likely to occur near home, at night
Environment Not concerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Single 65.20
Who We Are
Co-habiting 16.16
Married 18.60
Divorced 9.39
Widowed 5.44
Children in Household
1 child 20.44
2+ children 10.82 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 269 N/a
Children’s Education English not used home 269 N/a
Have free school meals N/a
Keystage 1 Refugee status 446 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 201 N/a
English not used home 279 N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance 290 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan 204 N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 293 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 209 N/a Gave to charity last year N/a
Stealing/attempt stealing 246 N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime 278 N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation 208 N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline City of Edinburgh
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Overview
Key Features
Singles and co-habitees
Many children
Mixture of ethnicity
High unemployment
Modest incomes
Jobseeker’s Allowance
Free school meals
TV popular
Bad place to live
Regional Houses
Stockwell, SW9
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Metro Multiculture contains people who rent public housing in the inner areas of London where a particularly high
proportion of the population belongs to minority communities.
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Full details
in Section
Our Education
5 Adults Mixed, no qualifications, some degree level
Children Same as parents
Full details
in Section
Our Work Lives
6 Occupations Unemployed
Admin & secretarial
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness High
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Bands B-C
Home Ownership Public rented
House Value £210k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Fashion clothing
Bingo
Media The Mirror
Characteristics
High TV viewing
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad/average place to live
Neighbours go own way
Charities Human rights
Aids
Crime Fear of racial attack
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Single 56.10
Who We Are
Co-habiting 8.97
Married 32.34
Divorced 8.46
Widowed 6.50
Children in Household
1 child 28.57
2+ children 34.41 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 500 N/a
Have free school meals 315 N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 283 N/a
English not used home 500 N/a
Refugee status 485 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed 240 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support 270 N/a
Personal Income Job seekers allowance 298 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) 240 N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime 252 N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence 208 N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Tower Hamlets
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Overview
Key Features
Young families with kids
Teenage pregnancies
Poor child discipline
Some overcrowding
High unemployment
Low incomes
Income Support
Modern city centre flats
TV addicts
Regional Houses
Liverpool, L24
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Upper Floor Families contains low income young couples with children who rent homes in purpose built flats from
local councils in England's larger cities.
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support and Jobseeker’s Allowance
Indebtedness High
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £81k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Pop music
Personal astrology
Media High TV viewing
Characteristics
The Sun
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Pets
Homeless
Crime Likely to occur in own home
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Single 49.48
Who We Are
Co-habiting 12.38
Married 31.08
Divorced 11.49
Widowed 8.67
Children in Household
1 child 29.07
2+ children 26.75 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 253 N/a
Children’s Education English not used home N/a
Have free school meals 269 N/a
Keystage 1 Refugee status 221 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 255 N/a
English not used home N/a
Refugee status 235 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed 244 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support 245 N/a
Personal Income Job seekers allowance 234 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
201 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 581 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Manchester
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Overview
Key Features
Young adults
Few children
Low incomes
Income Support
High unemployment
High rise flats
Poor health / smokers
Amongst the poorest in
all senses
Regional Houses
Birmingham, B36
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Tower Block Living contains areas where the majority of the population live in high rise flats and suffer from very
high levels of social and economic deprivation.
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Full details
in Section
Our Education
5 Adults No qualifications
Children Poor education
Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness High
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £86k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Rock music
Bingo
Media High TV viewing
Characteristics
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average/bad place to live
Neighbours go own way
Charities Pets
Homeless
Crime Taking property/attempted taking of property
Environment Unconcerned
Fear of Redundancy Fairly concerned
3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Single 59.70
Who We Are
Co-habiting 9.44
Married 19.60
Divorced 247 15.22
Widowed 10.70
Children in Household
1 child 27.97
2+ children 14.42 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 327 N/a
Children’s Education English not used home N/a
Have free school meals 295 N/a
Keystage 1 Refugee status 500 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 311 N/a
English not used home N/a
Refugee status 500 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed 405 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 301 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support 301 N/a
Personal Income Job seekers allowance 378 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 274 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime 238 N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Overview
Key Features
Low income couples
Pensioners
Independent children
Low rise developments
House proud
Network of friends
Pension Credit
Income Support
Low car ownership
Regional Houses
Wishaw, ML2
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Dignified Dependency contains areas, mostly in England, where small inner city flats and maisonettes are occupied
by low income couples and pensioners whose children are now independent.
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average
Full details
in Section
Our Work Lives
6 Occupations Unemployed/retired
Process/plant operators
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Pension Credit
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £78k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Going to the pub
Bingo
Media High TV viewing
Characteristics
The People
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Animal welfare
Homeless
Crime Likely to occur at home
Environment Unconcerned
Fear of Redundancy Fairly concerned
3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Single 49.27
Who We Are
Co-habiting 8.57
Married 27.18
Divorced 219 13.52
Widowed 15.14
Children in Household
1 child 23.59
2+ children 17.43 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 233 N/a
Children’s Education English not used home N/a
Have free school meals 278 N/a
Keystage 1 Refugee status 268 N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 274 N/a
English not used home N/a
Refugee status 431 N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed 287 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 257 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support 260 N/a
Personal Income Job seekers allowance 256 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit 207 N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
267 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City 483 N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 437 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Liverpool
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Overview
Key Features
Young parents
Lots of young children
Small rented flats
Overcrowding
High unemployment
Income Support
Bad diet
Free school meals
TV popular
Regional Houses
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Sharing a Staircase contains households with young children, renting very small flats in mid rise walk up flats on
large council schemes. These neighbourhoods are mostly in Scotland.
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
2
(Continued)
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
2
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Unemployed
Sales & customer service
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Jobseeker’s Allowance and Income Support
Indebtedness High
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £58k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Football
Bingo
Media Daily Record
Characteristics
Sunday Post
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Pets
Homeless
Crime Anti-social behaviour, poor rating of police
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Single 54.81
Who We Are
Co-habiting 8.80
Married 27.09
Divorced 10.59
Widowed 8.63
Children in Household
1 child 32.29
2+ children 27.61 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home 279 N/a
Have free school meals 354 N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 322 N/a
English not used home 266 N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed 329 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support 334 N/a
Personal Income Job seekers allowance 335 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan 230 N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property 500 N/a Pollution
Threats only N/a High household emissions N/a
Motor crime 500 N/a High vehicle emissions N/a
One of a series of crimes 500 N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor 344 N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
35 36 37 38 39 40
Group F Welfare Borderline Glasgow City
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Overview
Key Features
Young families
Single parents
Extreme deprivation
Poorly educated
High unemployment
Income Support
Low rise public housing
Outskirts of major
provincial cities
Regional Houses
Dudley, DY1
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Families on Benefits contains large numbers of young families on very low incomes who live in extensive areas of
low rise public housing on the outskirts of major provincial cities where few people have exercised their right to
buy.
2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Jobseeker’s Allowance
Indebtedness High
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Public rented
House Value £83k
Location Urban
Full details
9
in Section
Our Home Lives
Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Pop music
Computer games
Media High TV viewing
Characteristics
The Sun
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Children
Pets
Crime Anti-social behaviour, poor rating of police
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Single 46.86
Who We Are
Co-habiting 14.12
Married 35.48
Divorced 9.97
Widowed 5.31
Children in Household
1 child 28.86
2+ children 41.67 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Smoker N/a
Heavy smoker N/a 0 50 100 150 200
4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 273 N/a
Children’s Education English not used home N/a
Have free school meals 300 N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 284 N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed 266 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support 259 N/a
Personal Income Job seekers allowance 201 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 270 N/a
Unpaid Council Tax (E. Mid.)
244 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan 221 N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 207 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence 256 N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property 232 N/a Pollution
Threats only 296 N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes 294 N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Nottingham
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Overview
Key Features
Families
School age children
Income Support
Financial worries
Council housing
Public transport
Poor diet and health
Free school meals
Money off coupons
Regional Houses
Middlesbrough, TS3
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Low Horizons contains large numbers of people in large provincial cities, who are on low incomes and are
particularly dependent on city councils for housing and for transport.
2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
2
(Continued)
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Unemployed
Process/plant operators
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Disability Living Allowance
Indebtedness High
Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Band A
Home Ownership Public rented
House Value £63k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Pop music
Bingo
Media High TV viewing
Characteristics
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Children
Pets
Crime Anti-social behavior, police rating poor
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Single 42.15
Who We Are
Co-habiting 10.95
Married 39.65
Divorced 8.94
Widowed 8.40
Children in Household
1 child 24.68
2+ children 32.99 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Smoker N/a
Heavy smoker 257 N/a 0 50 100 150 200
4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 239 N/a
Children’s Education English not used home N/a
Have free school meals 270 N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals 267 N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed 252 N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support 261 N/a
Personal Income Job seekers allowance 202 N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
270 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 561 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Knowsley
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Overview
Key Features
Poor older people
Some retired
Pension Credit
Grown up children
Traditional gender roles
Poor health
Working class values
Football matches
Heavy viewers of TV
Regional Houses
Airdrie, ML6
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Ex-Industrial Legacy is found in parts of declining industrial areas, where a poor but relatively stable, elderly
population lives in low rise council owned properties typically forty or more years old.
2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
2
(Continued)
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
2
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Unemployed/retired
Process/plant operators
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Pension Credit
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Public rented
House Value £69k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Self catering
Leisure Interests Football
Bingo
Media High TV viewing
Characteristics
The Sun
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours will help
Charities Cancer research
Pets
Crime Likely to occur in own home
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Single 36.35
Who We Are
Co-habiting 9.38
Married 42.15
Divorced 8.90
Widowed 12.83
Children in Household
1 child 21.59
2+ children 23.40 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Smoker N/a
Heavy smoker N/a 0 50 100 150 200
4
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester 252 N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
41 42 43
Group G Municipal Dependency Sedgefield
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Overview
Key Features
Families with children
Traditional working class
Poorly educated
Basic occupations
Traditional gender roles
Income Support
Heavy TV viewing
Heavy smokers
DIY popular
Regional Houses
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Rustbelt Resilience neighbourhoods are mostly found in traditional mining communities, which are still intensely
dependent on manufacturing employment. Though these are mostly very poor communities it does not cost much
to own the terraced houses in which most people live.
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Process/plant operators
Manufacturing/mining
Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Income support, Disability living allowance
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band A
Home Ownership Public rented
House Value £71k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Self catering
Leisure Interests Football
Bingo
Media High TV viewing
Characteristics
The Sun
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Cancer research
Pets
Crime Damage to property and motor crime
Environment Unconcerned
Fear of Redundancy Very concerned
3
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Single 32.75
Who We Are
Co-habiting 9.19
Married 50.18
Divorced 6.53
Widowed 8.78
Children in Household
1 child 19.68
2+ children 26.14 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders 231 N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Corby
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Overview
Key Features
Older working ages
Manufacturing jobs
Low incomes
Older council housing
Owner occupied terraces
Close to countryside
Few social problems
Inactive lifestyles
TV popular
Regional Houses
Broxburn, EH52
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Older Right to Buy contains people of older working age, working in manufacturing industries and living in mixed
areas of older council housing and owner occupied terraces.
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
2
(Continued)
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average
Full details
in Section
Our Work Lives
6 Occupations Skilled trades
Manufacturing/mining
Full details
in Section
Our Finances
7 Household Income £7,500 - £13,499
Benefits Disability living allowance
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Semi-detached house
Council Tax Bands Bands A-B
Home Ownership Own with mortgage
House Value £83k
Location Semi-rural
Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Coach tour
Leisure Interests Grandchildren
Bingo
Media Sky Digital TV
Characteristics
The Sun
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Cancer research
Pets
Crime Crime and anti-social behaviour low
Environment Unconcerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Single 28.11
Who We Are
Co-habiting 8.28
Married 52.81
Divorced 6.09
Widowed 11.51
Children in Household
1 child 16.53
2+ children 20.18 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders 252 N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Neath Port Talbot
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Overview
Key Features
Married couples
Children
Good local employment
Manual skills
Fairly prosperous
Exercise Right to Buy
Confident
Moderate exercise
Reasonable diet
Regional Houses
Watford, WD19
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
White Van Culture contains young couples who have exercised the right to buy their council houses, encouraged
by high house prices and booming economies. They are found mostly around the M25.
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
2
(Continued) 2-1
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
2
2-2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Skilled trades
Wholesale/retail/car repair
Full details
in Section
Our Finances
7 Household Income £25,000 - £49,999
Benefits Income support
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band C
Home Ownership Own with mortgage
House Value £140k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Self catering
Leisure Interests Eating out
Gardening
Media The Sun
Characteristics
The Mirror
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Average place to live
Neighbours go own way
Charities Cancer research
Pets
Crime Crime and anti-social behaviour above average
Environment Not very concerned
Fear of Redundancy Not very concerned
3
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Single 34.35
Who We Are
Co-habiting 10.17
Married 47.21
Divorced 7.32
Widowed 9.28
Children in Household
1 child 20.02
2+ children 28.14 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Barking and Dagenham
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Overview
Key Features
Large families
Co-habiting and single
parents
Some overcrowding
Poor qualifications
Good employment
prospects
Outgoings exceed income
Bad diet, smokers
Regional Houses
Doncaster, DN3
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
New Town Materialism contains families with young children who live on recently built council estates in planned
communities, built around new light industrial estates and assembly plants.
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
2
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Full details
in Section
Our Education
5 Adults No qualifications
Children Below average
Full details
in Section
Our Work Lives
6 Occupations Process/plant operators
Manufacturing/mining
Full details
in Section
Our Finances
7 Household Income £13,500 - £24,999
Benefits Income support, Working Family Tax Credit
Indebtedness High
Full details
in Section
Where We Live
8 Type of Property Terraced house
Council Tax Bands Band B
Home Ownership Own with mortgage
House Value £99k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership 1 car
Travel & holidays Self catering
Leisure Interests Pop music
Computer games
Media High TV viewing
Characteristics
The Sun
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Bad place to live
Neighbours go own way
Charities Children
Pets
Crime Crime and anti-social behaviour high
Environment Unconcerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Single 36.63
Who We Are
Co-habiting 12.22
Married 46.01
Divorced 7.83
Widowed 6.16
Children in Household
1 child 22.25
2+ children 34.35 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
215 N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland 239 N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
44 45 46 47
Group H Blue Collar Enterprise Redditch
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Overview
Key Features
Very frail
Many widowed
Small rented flats
Pension Credit
Low savings and debts
HES emergencies
Grandchildren
TV popular
Crosswords and puzzles
Regional Houses
Dundee, DD2
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Old People in Flats are found in areas of small, publicly rented flats, often in larger towns, which are better suited
to the needs of single people and pensioners than they are to the needs of families with children .
2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
2
(Continued)
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average
Full details
in Section
Our Work Lives
6 Occupations Retired
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Pension Credit
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £91k
Location Urban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Coach tour
Leisure Interests Grandchildren
Bingo
Media High TV viewing
Characteristics
Sunday Post
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Elderly
Blind
Crime Some anti-social behaviour
Environment Fairly unconcerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Single 33.47
Who We Are
Co-habiting 5.14
Married 31.42
Divorced 11.25
Widowed 372 29.96
Children in Household
1 child 12.02
2+ children 9.22 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G 215 N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 287 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit 228 N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City 275 N/a £800,001-£1,000,000 N/a
Scottish Borders 305 N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence Aberdeen City
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Overview
Key Features
Empty nesters and
pensioners
No savings
Pension Credit
Low rise flats
Poor diet and health
HES emergencies
TV viewing
Grandchildren
Regional Houses
Salisbury, SP1
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Low Income Elderly is found in the bigger Scottish cities, where large numbers of empty nesters and pensioners
live in 'better' council estates, though often in cramped conditions and on low incomes.
2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
2
(Continued)
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, slightly below average
Full details
in Section
Our Work Lives
6 Occupations Retired
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits Income Support, Pension Credit
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band B
Home Ownership Public rented
House Value £108k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Coach tour
Leisure Interests Crosswords & puzzles
Grandchildren
Media High TV viewing
Characteristics
Sunday Post
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Elderly
Blind
Crime Good rating of police
Environment Mixed concerns
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Single 32.53
Who We Are
Co-habiting 7.85
Married 41.32
Divorced 8.35
Widowed 232 18.70
Children in Household
1 child 16.76
2+ children 17.07 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City 455 N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Media
Newspaper Readership TV Viewing
Example Index
Weltanschauung Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Crime Environment
Crime Rate Last 2 Years Attitudes
More crime N/a Concerned about N/a
Same crime N/a Too much concern N/a
Less crime N/a Worried about car pollution* N/a
People should recycle N/a
Type of Crime Pay more for products N/a
Violence N/a Gave to charity last year N/a
Stealing/attempt stealing N/a
Damage to property N/a Pollution
Threats only N/a High household emissions N/a
Motor crime N/a High vehicle emissions N/a
One of a series of crimes N/a Drive Prius or Honda Insight N/a
Police Rating
Very good N/a
Fairly good N/a
Poor or very poor N/a
Preferred Outcome
None/apologies/warning N/a
Fines or compensation N/a
Non-custodial sentence N/a
Custodial sentence N/a * Including car congestion.
0 50 100 150 200
10
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Example Index
Time Use Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 50 75 100 125 150
11
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence East Lothian
Measures of Deprivation
Multiple Index Education, Skills and Training
Low High
- 0 + Measures of Deprivation
Living Environment Crime
Low High
- 0 +
We have linked the Index of Multiple Deprivation (IMD 2004) to
Mosaic Public Sector groups and types. 7 individual domains are
also provided. The distributions reflect the values across all super
output areas in England.
The bar shows the relative position for this type.
Rank 1 is the most deprived. Rank 61 is the least deprived.
See Supporting Notes for further details
Acknowledgements: Office of the Deputy Prime Minister (ODPM).
12
A B C D E F G H I J K
Supporting Notes
These pages have been designed to help you understand the essence of each of the 61 types and 11
groups. We have sought to highlight the key features which make each type and group distinctive, and
which would be useful to bear in mind when devising communications or treatment strategies. The
descriptive pages are necessarily subjective and are intended to highlight key issues rather than to be
comprehensive.
We have taken account of a wealth of information from both census and non census sources - such as
the electoral register, shareholder and directors' lists, house price data from the land registry, and local
levels of council tax. Information about health was sourced from Hospital Episode Statistics, and
education data was sourced from the Pupil Level Annual School Census. This information is
supplemented with information from market research surveys which can be cross tabulated by Mosaic,
including the Target Group Index, MORI's Financial Services Survey, the National Readership Survey and
the British Crime Survey. Additional environmental data was sourced from the Energy Saving Trust.
We have also made use of information cross tabulated by Mosaic from Experian's lifestyle questionnaires.
To complement this formal information there is of course a large body of knowledge, accumulated over
the years, on the relationship between customer behaviour and previous versions of Mosaic which has
been used to support the patterns highlighted in these pages.
In building a picture of each of these categories this wealth of statistical information has been enhanced
by a comprehensive series of visits to each of the different types of neighbourhood in different regions of
the United Kingdom, visits covering over 15,000 miles. Likewise much of the historic context which is
contained within these portraits results from many decades of geodemographic analysis and of visits to
assess the vitality of different regions of the UK.
Caveats
Clearly not every one of the country's postcodes matches exactly to just one of the sixty one different
Mosaic types. These descriptions are therefore what sociologists would describe as 'ideal types', pure
examples to which individual cases approximate only with various degrees of exactness. It's also
important to recognise the scope of the labels. Not everyone who lives in a neighbourhood such as
'Older Right to Buy' is necessarily either a property owner or a pensioner. Indeed there may be quite a
few residents in this Mosaic Type who fall into neither category. The labels therefore focus on the
statistical bias of a type of neighbourhood, on the demographic categories which are more numerous
there than elsewhere in the country and which give the neighbourhood its distinctive character. In
addition, because the boundaries of postcodes and census output areas do not exactly match boundaries
in housing type, it is inevitable that addresses close to the boundary of many output areas may in
certain cases not appear to have been allocated to the most suitable category. There are cases too, of
which 'Childfree Serenity' is a good example, where the same types of neighbourhood will contain people
of similar character and behaviour but living in very different types of accommodation according to
where in the country they may live.
We are mindful of the fact that these pages will be read by a wide variety of people: at one extreme by
people in advertising agencies whose method of working is very creative; by analysts working for
retailers and property developers who have a highly numeric approach to analysis; by people working in
Supporting Notes
government whose job requires them to frame discussion within terminology which conforms to current
standards of political correctness; and by academics trained to test assertions by the rigour with which
evidence is referenced from quoted sources. It is a challenge to meet the needs of all four of these
different groups and one which we hope we have been equal to.
13
A B C D E F G H I J K
Supporting Notes
Variables - Mean% and Index
Charts are provided for each of the variables used to build and describe Mosaic Public Sector. The
variables are grouped together by category. For each group/type, the charts show the Mean% and Index
for each variable.
Mean%
No access to car 11.47
1 car 37.67
2 cars 38.97
3+ cars 212 11.89
0 50 100 150 200
The Index shows how the variable compares with all households in the United Kingdom.
An Index of 100 is the UK average. An Index greater than 100 shows that this variable is over-
represented when compared with the UK. An Index less than 100 shows that this variable is under-
represented when compared with the entire UK.
Index 100
(UK average)
The chart shows the Index value from 0 to 200. If the Index value is greater than 200, the bar is shown
as 200 along with the exact Index.
Note that for the Section on Time Use, because of the range of Index values, the scale was
set at 50 to 150.
13
A B C D E F G H I J K
Supporting Notes
Our Finances
Customer Indebtedness Index (CII)
The CII is score based, and provides an indication of indebtedness. Scores range from 1 to 99.
A score of 1 indicates low indebtedness and 90 indicates extremely high indebtedness. Scores of 91-99
indicate Potential First Party frauds, based on very high unsecured balance.
We have classed the scores into 5 bands aswell as producing an Average CII band for each group/type.
Where We Live
Location
Detailed study has been undertaken into the following new measures of accessibility:
Urban This is the Generalised Urbanisation Measure, which indicates the level of urbanisation of a
postcode. This is measured by analysing the concentrations of the population in the surrounding area.
Rural This is the Generalised Rurality Measure, which indicates a postcode's relative location to
shopping facilities using the latest GOAD information on in-town and retail park shopping centres.
Seaside Retirement This is the Seaside Retirement Area Accessibility Measure, which identifies the
proximity to seaside retirement areas.
Island flag Indicates whether a postcode is located on an island.
Measures of Deprivation
The Office of the Deputy Prime Minister (ODPM) commissioned the Social Disadvantage Research Centre
(SDRC) at the Department of Social Policy and Social Research at the University of Oxford to update the
Indices of Deprivation 2000 (ID 2000) for England. The resulting Index of Multiple Deprivation 2004
(IMD 2004) is a Super Output Area (SOA) level measure of multiple deprivation and is made up of seven
SOA level Domain Indices - Income deprivation, Employment deprivation, Health deprivation and
disability, Education, skills and training deprivation, Barriers to Housing and Services, Living environment
deprivation and Crime.
too crude for local deployment and targeting of the resources aimed at reducing deprivation. The linkage
to Mosaic allows an understanding not only of the levels of deprivation within a SOA, but also whether
this is widespread, or concentrated in pockets of acute deprivation. Extensive testing of the results
indicates that the methodology is robust with regard to the relativity of the index values.
13
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Overview
Key Features
Old age pensioners
Pension Credit
Modest savings
Purpose built bungalows
Meals on wheels
TV popular
Coach tours
Poor health
HES emergencies
Regional Houses
Wallsend, NE28
4 Who We Are
5 Our Education
6 Our Work Lives
7 Our Finances
8 Where We Live
9 Our Home Lives
10 Weltanschauung
11 Time Use
12 Measures of Deprivation 1
13 Supporting Notes
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Cared for Pensioners contains old age pensioners who live in small pockets of specially built bungalows and flats,
typically within more extensive estates of public sector housing.
2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
2
(Continued)
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
2
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Full details
in Section
Our Education
5 Adults No qualifications
Children Few children, below average
Full details
in Section
Our Work Lives
6 Occupations Retired
Full details
in Section
Our Finances
7 Household Income Under £7,499
Benefits State pension, Pension Credit
Indebtedness Medium
Full details
in Section
Where We Live
8 Type of Property Purpose built flats
Council Tax Bands Band A
Home Ownership Public rented
House Value £106k
Location Suburban
Full details
in Section
Our Home Lives
9 Car ownership No access to car
Travel & holidays Coach tour
Leisure Interests Grandchildren
Bingo
Media High TV viewing
Characteristics
The Mirror
Full details
in Section
Weltanschauung “How We View the World“
10 Our Neighbourhood Good place to live
Neighbours help each other
Charities Elderly
Blind
Crime Little crime, likely to occur in own home
Environment Unconcerned
Fear of Redundancy Not at all concerned
3
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Single 32.15
Who We Are
Co-habiting 8.98
Married 43.39
Divorced 8.10
Widowed 202 16.24
Children in Household
1 child 18.62
2+ children 22.94 * Age by Gender shows how age bands differ relatively
0 50 100 150 200 by gender and is not based on 100.
4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Example Index
Who We Are Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
4
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Example Index
Our Education Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Adult’s Education
Keystage 4
No qualifications N/a Mean total GCSE points N/a
1+ ‘O’ levels* N/a Mean capped GCSE points N/a
5+ ‘O’ levels* N/a 5 passes A to C N/a
2+ ‘A’ levels* N/a 5+ passes A to G N/a
Degree* N/a 5+ passes A to G ** N/a
1 pass A to G N/a
Children’s Education English not used home N/a
Have free school meals N/a
Keystage 1 Refugee status N/a
Maths level 3 N/a
Writing level 3 N/a Higher Education
Overall level 3 N/a University admission*** N/a
0 50 100 150 200
Keystage 2
Maths level 5 N/a
English level 5 N/a
Science level 5 N/a
Have free school meals N/a
English not used home N/a
Refugee status N/a
High special needs educ. N/a
Community school N/a
Voluntary aided school N/a
Vol. controlled school N/a
Foundation school N/a
Keystage 3
English level 5 N/a
English level 6 N/a
English level 7 N/a
English level 8 N/a
Maths level 5 N/a
Maths level 6 N/a
Our Education
5
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Example Index
Our Work Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Lives for further details 0 50 100 150 200
Work
General Occupation
Unemployed N/a Large employers N/a
Full time N/a Small employers N/a
(own account)
Part time N/a Director, large company N/a
Females over 31 hours N/a Director, small company N/a
Males over 49 hours N/a High manager N/a
Self employed, staff N/a High professional N/a
Self employed, no staff N/a Female manager/prof N/a
Employee N/a Intermediate N/a
Small or home office N/a Lower manager/prof N/a
Our Finances
Income
Household Income Income Tax
Under £7,499 312 N/a Basic rate N/a
£7,500 - £13,499 N/a Higher rate N/a
£13,500 - £24,999 N/a No tax N/a
N/a
Our Finances
£25,000 - £49,999
£50,000+ N/a Benefits
Income support N/a
Personal Income Job seekers allowance N/a
Under £6,499 N/a State pension N/a
£6,500 - £11,499 N/a Pension credit N/a
£11,500 - £17,499 N/a Disability living allowance N/a
£17,500 - £39,999 N/a Working family tax credit N/a
£40,000+ N/a Council Tax benefit (NE) N/a
0 50 100 150 200 N/a
Unpaid Council Tax (E. Mid.)
N/a
Unpaid Council Tax (NE)
0 50 100 150 200 7
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Example Index
Our Finances Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Loans
Secured loan N/a
Unsecured loan N/a
Personal loan N/a
Shareholdings
No shares N/a
High value N/a
Low value N/a
Insurance
Company medical N/a
N/a
Private medical
Life assurance N/a
* Monthly balance.
** For details, see Supporting Notes.
7
0 50 100 150 200
Life assurance
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Example Index
Where We Live Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Our Home for further details 0 50 100 150 200
£600,001-£800,000 N/a
Glasgow City N/a £800,001-£1,000,000 N/a
Scottish Borders N/a £1,000,001-£1,250,000 N/a
Manchester N/a £1,250,001-£1,500,000 N/a
Solihull N/a £1,500,001-£1,750,000 N/a
Newham N/a £1,750,001-£2,000,000 N/a
Weymouth & Portland N/a £2,000,001+ N/a
0 50 100 150 200 0 50 100 150 200
8
A B C D E F G H I J K
48 49 50
Group I Twilight Subsistence West Somerset
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
for further details 0 50 100 150 200
Example Index
Our Home Lives Charts show Index. An Index
of 100 indicates the UK average.
See Supporting Notes
Grocery Shopping Habits for further details 0 50 100 150 200