Neotec Medical Service LTD

‘Business analysis of Neotec Medical Service Limited
and the review of its Management Practices’
Neotec Medical Service Ltd.
An Internship report on the “Business analysis of Neotec Medical Service Limited and the
review of its Management Practices”.
Independent University Bangladesh
i
Prepared by-
Md Salman Tarek
ID: 1220842
Major: Marketing
Submitted to:
Md. Rajib Rahman
Senior Lecturer
Independent University Bangladesh
Date of submission: 30.12.2016
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Letter of Transmittal
Date: November 17th, 2016
To
Md.Rajib Rahman
Senior Lecturer
School of Business
Independent University, Bangladesh
Subject: Internship Report on “Business analysis of Neotec Medical Service Ltd and the
review of its Management Practices”
Dear Sir,
It is my great pleasure to submit the internship report on “Performance analysis of Neotec

Medical Service Limited and the review of its Management Practices. Which is a part of BBA
program to you for your kind consideration. Encouraged by your mentoring, I went beyond
typical “observe-describe” manner in preparing this report. My endeavor was to attain a
thorough understanding of the analytical techniques and skill necessary to identify and exploit
strategies successfully.
Within the time limit and my knowledge & capability, I paid sincere efforts to study related
materials, documents; observed operations performed in Neotec Medical Service Ltd and
examined relevant records for preparation of the report. But there may exist some mistakes and
errors due to various limitations. Therefore, I beg your kindness in advance.
I’ll be available anytime if you confront any difficulty to translate any aspect of this report.
You are requested to accept this internship report and oblige me thereby.
Sincerely yours,
Md Salman Tarek
ID: 1220842
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Abstract
This paper looks at the Pharmaceutical (Pharma) industry and the progressions that have
happened especially in the course of the most recent 10 years as a consequence of the general
financial downturn, the increasing expense of social insurance and the expenses connected with
the advancement and offers of pharmaceuticals. One reaction of huge Pharma to this has been
the late spate of associations, mergers and acquisitions, combination, expansion, permitting
assertions and cutting back in both human and capital assets. Four noteworthy difficulties
confronting the unpredictable Pharma industry are highlighted and talked about. These
incorporate the decrease in the revelation, endorsement and showcasing of new concoction
elements with less and less blockbuster drugs making it to the market, rivalry from generics
drugs, administrative weights and the powerless development and hence the need to investigate
different markets to give some examples. Notwithstanding the examination driven part of the
paper, an outline of the meetings led with officials and other industry specialists (to get their
own perspectives) is introduced.
At last referencing a portion of the systems adjusted by a few organizations, this proposal
recognizes Organizational Dynamics territories of fixation and the part they can play inside
organizations in their arrangements to guarantee long haul suitability. The investigation
concentrates on the business parts of the business and offers a few stages that will be valuable
in evolving the present plan of action and setting the phase for future achievement.
iii
Acknowledgment
First I pay my gratitude to the Almighty Allah for giving me the ability to work hard and
successfully finish the report.
At the very outset, I express my heartiest thanks to my honorable Supervisor Md. Rajib Rahman
Senior Lecturer, School of Business Independent University, Bangladesh for his constant
guidance in preparing this report.
I also express my heartiest thanks to all of those marvelous people who have contributed a lot
in preparing this report. They’re of course very special people who can’t go without mention.
In this connection, I must name my immediate supervisor, Md Nayamul Hoque CEO and Md
Mizanur Rahman head of sales in Neotec Medical Service Ltd for their spontaneous assistance
and support. I must mention the excellent working environment and positive behavior of this
group, which helped me tremendously.
Internship program is an integral part of BBA program. Every BBA student has to learn
something within the stipulated time. In this regard, my internship was arranged at Neotec
Medical Service Limited, Hatirpul Dhanmondi Dhaka-1216.
To my best, I tried very hard and worked sincerely to make an informative report. At last, my
sincere apology goes to the readers for any conceptual and printing mistakes, if there is.
iv
List of contents Page No.
Letter of Transmittal ii
Abstract iii
Acknowledgement iv
Chapter 1
1.1 Introduction 03
1.1.1 Company profile 03
1.1.2 Vision, Mission, Objective 04
1.2 Corporate Division 05
1.3 Details of the product lines 05
1.4 Operation Details 07
1.5 Philanthropic Activities 08
Chapter 2
Internship Experience
2.1 Job Responsibilities 11
2.2 Function of the Department 12
Chapter 3
Internship Outcome
3.1 Problems identified in the workplace 17
3.3 Recommendation 19
Chapter 4
4.1 Conclusion and implication 21
Reference 23
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Executive Summary
The report is based on the Business development of Neotec Medical Service Limited and the
review of its Management Practices at Neotec Medical Service Limited. The purpose of this
report is to highlight the performance of the company and understand how the cost elements of
materials are being determined along with identifying the factors which are affecting the overall
business procedure.
Pharmaceuticals sector of Bangladesh like all other industries are facing new challenges. Rising
price of materials in the international market and higher domestic inflation has become a big
issue to be considered. Besides, competition in the local pharmaceuticals market has intensified
further in recent years. Neotec has to be aware of those issues to become a market leader in the
medicine industry. Though the sales revenue has decreased in the last year due to various
reasons, but it has the ability to come back and advance further.
Neotec Medical Services Ltd. is a Bangladesh based company and it has been in the forefront
of providing most recent technologies and products to diverse markets in the Medical,
Diagnostic & Research sectors in the territory of Bangladesh, consistently and efficiently. With
over 10 years’ experience we have pioneered many innovative technology transfers to
Bangladesh. To satisfy our customers by understanding their needs and expectations, searching
for and implementing new technologies to support a continuous improvement of our
operations, allowing us to offer good quality products easy to use and dependable services,
providing reliable Medical support and complying all the local regulatory requisites.
Major reasons for which the price of the materials is affected are-LC opening charge,
Demurrage charge, Inflation, Exchange rate changes and C & F commissions, etc. Yearly
increment of salary is one of the major issues of labor rate increasing. Neotec Medical Ltd
provides salary increment every year. Therefore, the cost of direct labor is increased as well.
The reasons for increasing the overhead cost are- Markets rates of utilities like gas, electricity
and water, Repair and the maintenance costs, Insurance premiums etc. are increased due to
reducing the life of the machines. Product development costs are increased due to highly
competition in the medicine markets both home and abroad. Updated on a regular basis.
Moreover, all Pharmaceuticals firms try to keep this information secret.
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Chapter-1
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Introduction
Company profile
Neotec Medical Services Ltd. is a Bangladesh based company and it has been in the forefront
of providing most recent technologies and products to diverse markets in the Medical,
Diagnostic & Research sectors in the territory of Bangladesh, consistently and efficiently. With
over 10 years’ experience we have pioneered many innovative technology transfers to
Bangladesh.
To satisfy our customers by understanding their needs and expectations, searching for and
implementing new technologies to support a continuous improvement of our operations,
allowing us to offer good quality products easy to use and dependable services, providing
reliable Medical support and complying all the local regulatory requisites.
Our passion is to serve Bangladesh healthcare society, not only with the best products and
services but also optimum benefit to Bangladesh people. In the rapid advancement of
technology, Neotec always open to any new products and services that share the same passion
and mutual benefit collaboration in order to build strong foothold in this particular market.
Neotec understand in order to bring more added value to Bangladesh healthcare society, we
have to provide full range of products solution such as:
Innovating Autoimmunity products and equipment’s:

Providing good quality diagnostic Kits and consumables.
Immunology and Serology:
Providing numerous ELISA kits for diagnostic and research such as cancer marker,
protein and enzyme test, virology test, etc.
Liquid handling Products:
Providing complete range of electronic pipette or multi-channel pipette. Including
dispensers & pipette calibration software.
Molecular Pathology:
In-situ hybridization and Real time PCR to identify gene mutation and other genetic
related cancer diagnostic test.
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We believe that hands-on training and good products understanding will bring reliable and
accurate result in any medical test. Therefore, our mindset is always to be solutions provider to
help our valued customers. As solutions provider, we always welcome any request to do
training and consultation related to our products.
Supporting our position in the market, we have trained regularly sales consultation team and
10 sub-distributors in the territory of Bangladesh and they are exclusively committed to
promote and put Neotec products in laboratories of hospitals and research centers as to fulfill
customer’s orders.
Vision
Vision is the ultimate goal of an organization. The vision of Neotec Medical Services Ltd. is
as under:
“The specialist in the trade and service of Medical, Diagnostics and Research”
Mission
Mission statement describes a company's function and fundamentals.
“The mission of Neotec Medical Services Ltd. is dedicated to intrepid leadership in

pioneering innovative medical, diagnostic & research solutions to enhance Bangladesh
health care society”.
Objective
Quality - Providing the highest quality products in the medical, diagnostic & research sectors.
Customers - Treating customers with respect and serving them to the best of our capability.
Knowledge - Solving diverse medical, diagnostic & research problems while maintaining
willingness to listening, learning, innovating and educating.
Integrity - Respecting our company by giving our best effort, loyalty, honesty and
accountability.
Employee Involvement - Acknowledging the contribution of our fellow employees.
Dealers- We are committed to provide quality products and services that ensure dealers Success
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1.2 Corporate division
The corporate division of Neotec medical services Limited are divided into FOUR parts. They
are mainly-
 Accounts and Finance

 Human Resource
 Production
 Distribution
 Marketing and Sales
 Business Development department
1.3 Details of the product lines
- Anatomic pathology
IHC Solutions
- Automated Platforms
- Antibodies and Controls
- Visualization (Detection) Systems
- Labeling Systems
Routine Staining Solutions
- Routine Staining System
- Routine Stains
ISH Solutions
- Molecular Pathology Instruments
- CISH ve FISH Kits
- FISH Probes
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- CISH Probes and Detection Systems
- Blotting Detection Systems
Allergy systems
The characteristic of type I allergies is the involvement of allergen specific immunoglobulins

(antibodies) of class E (sIgE). The detection of sIgE is an important tool of modern allergy
diagnostics.
Dr. Fooke Laboratories provides different test systems for the detection of specific IgE. This
test systems are based on the diverse requirements of our customers.
Dr. Fooke Laboratory’s product information are as below-
ALLERG-O-LIQ Reversed Enzyme Allergo Sorbent Test
ALLERG-O-LIQ i1/i3 Performance specific IgE against bee- (i1) and wasp venom (i3)
ALFA specific IgE Allergy Lateral Flow Assay - Rapid test for the qualitative determination
of specific IgE
ALFA List of Allergens ALFA Allergens for the use in combination with ALFA Basis Set
ALFA Total IgE Allergy Lateral Flow Assay - Rapid test for the qualitative determination of
Total IgE
CCD Determination of CCD-Antibodies
Molecular Allergy Diagnostics Recombinant and native allergens in Type I Allergy

Diagnostics
Laboratory consumables
Nerbe plus have been a competent partner in the field of plastic consumables for medical
demands, science and laboratory needs for over 37 years.
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Comparison between traditional pipette tips and supreme surface pipette tips:
In this video you will see a comparison between traditional pipette tips and the nerbe plus
supreme pipette tips. Our supreme surface tips offer significant benefits compared to the
traditional pipette tips.
Liquid Handling:
Nichipet® innovative liquid handling technologies are flexible and reliable. Their advanced
designs will bring improved efficiency and safety to almost any life science laboratory
workflow.
Nichipet® wide-ranging product line for Pipette/Dispenser is suitable for applications in the
field of Medical, Diagnostic and Laboratory Research markets. They offer the most flexible
pipetting platform today providing their special tools which are needed to make routine
investigation in Medical, Diagnostic & Laboratory Research. In addition, they provide
numerous standardized and validated packaged solutions for specific applications.
Tuberculosis Diagnostic:
Tuberculosis has become a global disease with its reemergence in the western countries in the
last decade. TB kills yearly 3 million people, more than any other infectious disease. According
to the estimates of the WHO about 2 billion individuals are infected world-wide with
Mycobacterium tuberculosis, the causative agent of TB. Although, the TB bacterium was
identified 100 years ago, there is still no vaccine and the diagnostic methods available suffer
from poor sensitivity and specificity and are either time consuming or too expensive. HIV and
the MDR (multiple drug resistant) TB has strongly decreased the success of treatment with
available antibiotics. To help improve the TB situation, Lionex is a global leader in this field.
1.4 Operation details:
Product and Design
After the product being approved for production, it is being sent the Design house. The design
team assures the strength of the medicine and does the product design accordingly so that in
normal circumstances its life expectancy can be maximized.
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Product Development
In this level, the formulation of the overall plan is being executed, that is the product is being
developed as a whole. Through this step, the product gets the physical appearance and being
tested and re-tested in order to be ready for mass production.
Packaging and Distribution
When the product is finished manufacturing, it is being packed according to its nature as to
keep it airtight and ensuring its maximum productivity. In this way it is being stacked and
dispatched for distribution.
Marketing
The marketing team is always engaged in the marketing of the product and ensures it reaches
to its target customers.
Sales and Support
After the distribution is being made, the marketing officers frequently visit the clients and ask
about the feedback of the product to the concerned personnel. On the basis of their report, the
company takes decision on further production and implementation of new marketing strategies.
1.5 Philanthropic activities
Free Medical Camp at BISHWA IJTEMA
Neotec Medical Services Ltd. with the help of Safety Assistance for Emergencies (SAFE), was
instrumental in helping set up a free medical camp at this past year's Bishaw Ijtema, an annual
Tablighi Jammat Islamic movement congregation held in Tongi with an estimated attendance
of over 5 million. In total they have spent 1 lac taka in this particular event.
Treatment for patients with Life-Threatening illness
As in the past, Neotec Medical Services Ltd. continues to fund treatment for doctors diagnosed
with cancer and other life- threatening illnesses.
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Scholarship for Meritorious Students
HOPES (Helping Organization for Promising and Energetic Students) runs a scholarship
program for meritorious students. Neotec Medical Services Ltd. sponsored students for
studying Medicine under the aegis of this programmer. Expenditure during 2015 in this
program was taka 50,000 takas.
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Chapter-2
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2.1 Description/nature of the job
In Neotec Medical Service Limited I have worked as a Business Development Officer. As a

service and product oriented company the major responsibilities were to visit the clients
physically and take the requirement for their medicine and medical instruments. I have done
some other works too. In the following, there is a short description of my work.
JOB Responsibilities:
Mass/Direct Marketing:
Medical Service Limited is mainly works internationally. Recently they have started mass
marketing. For this reason they have recruited some Business Development Officer and I was
also an officer of them. In a new market their need some mass marketing where capturing and
increasing client profile is very important. So there need some field work. In a week at least
one days I have visited 1-2 offices per day for meeting clients. Also I have visited those clients
who called me on phone.
Taking Requirements:
By visiting clients directly and giving them our offer/proposal who were interested to give
order to us, I have visited there again to take the requirements for medicine and medical
instruments. Sometimes we show some samples for attracting clients or giving them an idea of
our work in laptop presentation.
Maintain Database:
After visiting of our clients when I came to the office, I have putted all the visited information
to our office database for future work. This database was always updated by me. From this
database I have called the clients time to time for knowing their updates. This will help to keep
in touch with the clients. Phone call is very much important for imported medicinal business
in Bangladesh as it is not so much well known to our country and people have lack of
information about it.
Managing Clients:
Understanding a client in this sector is a very tough work. There are lots of organizations where
the owners are very educated and they does critical analysis of our products. I have done many
presentation on our products to several clients, how the system works and why they are
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necessary for a medical organization. This direct marketing helped me because I have closely
monitored the client’s behavior and their demand. So understanding client’s psychology is an
achievement for me.
Different Aspect of Job Performance:
During my internship program my job performance was an important issue for myself as well
as for the company. As I was a member of local marketing team where, it was a challenging
task for me to perform perfectly. Throughout the three months’ internship period first month
was my training period. In the first month, my learning was perfect to work in field. From the
second month, I have started field work as well as the office task. I have managed 7-8 work for
the company which was as impressive as a new employee for our firm. My supervisor was very
pleased for my work watching my efficiency. There was some lacking in my work too. As a
business graduate I did not have sufficient knowledge about formal business procedures, so
sometimes I made several mistakes which were taken care by my supervisor.
2.2 The function of Business Development department are as follows:
New Business Development
- Prospect for potential new clients and turn this into increased business.
- Cold call as appropriate within your market or geographic area to ensure a robust
pipeline of opportunities.
- Meet potential clients by growing, maintaining, and leveraging the network.
- Identifying potential clients, and the decision makers within the client organization.
- Research and build relationships with new clients.
- Setting up meetings between client decision makers and company’s practice
leaders/Principals.
Planning approaches and pitches
- Working with team to develop proposals that speaks to the client’s needs, concerns, and
objectives.
- Participating in pricing the solution/service.
- Handling objections by clarifying, emphasizing agreements and working through
differences to a positive conclusion.
- Using a variety of styles to persuade or negotiate appropriately.
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- Presenting an image that mirrors that of the client.
Client Retention
- Presenting new products and services and enhance existing relationships.

- Working with technical staff and other internal colleagues to meet customer needs.
- Arranging and participating in internal and external client debriefs.
Business Development Planning
- Attending industry functions, such as association events and conferences, and provide
feedback and information on market and creative trends.
- Presenting to and consulting with mid and senior level management on business trends
with a view to developing new services, products, and distribution channels.
- Identify opportunities for campaigns, services, and distribution channels that will lead
to an increase in sales.
- Using knowledge of the market and competitors, identify and develop the company’s
unique selling propositions and differentiators.
Management and Research:
- Submitting weekly progress reports and ensure data is accurate.

- Ensuring that data is accurately entered and managed within the company’s CRM or
other sales management system.
- Forecasting sales targets and ensure they are met by the team.
- Tracking and recording activity on accounts and help to close deals to meet these
targets.
- Working with marketing staff to ensure that prerequisites (like prequalification or
getting on a vendor list) are fulfilled within a timely manner.
- Ensuring all team members represent the company in the best light.
- Presenting business development training and mentoring to business developers and
other internal staff.
- Research and developing a thorough understanding of the company’s people and
capabilities.
- Understanding the company’s goal and purpose so that will continual to enhance the
company’s performance.
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Initial Idea Exploration:
The origination of a new business idea can come from a variety of sources. It may come from
the board room of an existing business or a group of producers sitting around the kitchen table.
Regardless of the setting, you may want to use the following approach to formulate the business
concept. Anytime during steps 1 and 2 you may decide that your idea is not viable, in which
case you may want to abandon the idea.
Forming a project committee - Creating a good project committee involves bringing together
individuals who have the business development skills needed to investigate the idea/concept
and carry through with business formation if the concept is viable.
Formulation of general business idea(s) or concept(s) - Define your business idea/concept and
describe why it has merit. Your idea may involve filling an unmet need in the marketplace with
a new product, providing an existing product in a new form, producing a product better or
cheaper than competitors, or other ways in which value can be added. Remember, an idea is
only viable if people are willing to pay you for what it provides. For example, a premium
product is only viable if someone is willing to pay more for it.
Identifying alternative business models or scenarios for the idea(s) - A business model
describes how the business will function in producing the product or service and providing it
to the customer. A business scenario is a logical assemblage of the essential business elements
starting with raw materials procurement and ending with the sale of the final product, and all
the stages in between.
Investigate idea/concept and alternative business scenarios - Conduct an initial informal

investigation of the validity of your idea. Investigate the scenarios or models. Early in the
process this may be nothing more than a series of telephone calls to knowledgeable individuals.
Does your idea make sense? Identify business scenarios/models for further study and eliminate
those that are not viable.
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Business Plan Preparation:
If decided to proceed with creating a business, business plan is must. A business plan is an
outline or blueprint of how to create a business. If feasibility study is conducted, it will provide
some of the information needed for the business plan. Also, business planning often involves
the use of consultants. However, it is not recommended to turn the process completely over to
a consultant, rather to stay integrally involved in the planning process.
Although planning can involve considerable time and effort, it is the easiest part. Implementing
the plan is much more difficult. Many prospective businesses experience problems or failure
due to the improper implementation of their business plan. This step requires commitment and
dedication. Unforeseen problems will emerge.
Implementing a business plan will include, but is not limited to:
- Creating a legal structure

- Securing market access
- Raising equity and securing financing
- Hiring management/staff
- Constructing facility
Other
There are some steps followed for taking an idea and making a viable business from it. These
steps will not guarantee success. However, they will increase the odds of success.
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Chapter-3
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3.1 Problems:
During my internship period I have the opportunity to work closely to see the overall
performance of the company, how they are performing business activities and day to day
activities. From that perspective I have found some challenges, which is indicated below.
 Outdated Inventory System.

 Lack of CSR Activities (Corporate social responsibilities).
 Size of the market
 Neotec medical services ltd. sales activities are small market size.
3.2 Analyzing the Issues:
Outdated Inventory system:
Neotec follow manual handwritten system for their inventory system.
Instead of manual Process they can use Inventory management software, a computer-based
system for tracking inventory levels, orders, sales and deliveries. It can also be used in the
manufacturing industry to create a work order, bill of materials and other production-related
documents.
Some to quality software which has been used in various companies and they are quite happy
with it. From secondary source I am recommending some software’s like- RICS software,
BizSlate software.
Corporate social responsibility (CSR)
CSR refers to business practices involving initiatives that benefit society. A business's CSR
can encompass a wide variety of tactics, from giving away a portion of a company's proceeds
to charity, to implementing "greener" business operations. Neotec Company is doing some
CSR activities. But to make some noise in the market they have to do more CSR activities.
Some suggestions on CSR is given below:
- Blood Donation campaign

- Poor patients fund raising program
- Publication of health care journals to update the professional knowledge of doctors
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- Awareness campaign on health and health care

- Donate medicine to the government relief fund during natural disasters
- Disburses its corporate Zakat for relief of distressed people every year.
Partnering with large Bangladeshi companies and Foreign Companies
Partnering with large Bangladeshi companies and Foreign Companies is no less important, the
top companies built a robust leadership team that rallied their organization around a compelling
vision and embodied a relentless drive toward achievement. Notably, many of the companies
were led by senior executives who remained in top positions for several years, thus bringing
stability in a period of great change. These executives also excelled at succession management
and grooming the best of middle management for future leadership opportunities.
Similarly, small companies that want to grow quickly will need to attract and retain talented
leaders. To recruit the right kind of professional talent, these firms will have to make a
compelling business case for why a particular candidate should come work for their company
as well as offer the right incentives—such as equity in the company—in return for the risk.
Partnering will help the expansions through new products.
- The forward integration of pharmacy and health care services is resulting in health care
kiosks owned by pharmacy companies or health care companies
- The kiosk will promote the integrated health managed care, using the best medical
equipment and targeted treatment solutions.
Size of the market
The size of the market is quite narrow as at present as there are small number of customer
available. The main reason behind the small number of customers are lack of adaptation of new
technologies and unwillingness to pay more for quality healthcare services. Besides handling
of these machineries requires expert personnel who needs to pay more. Moreover, the stuffs
need proper training to use these medical instruments and machineries. Since there are a lot of
subsidiary cheap products available, most medical and health care organizations use those
products as alternatives.
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3.2 Recommendations
Neotec Medical Services Limited tries to ensure better quality and better management. The
staffs demonstrate their knowledge and experience with sheer professionalism. Despite these
efforts some shortcomings may remain and there is always an opportunity to overcome those.
Throughout my study, I have found that they have some opportunity that they can adopt. On
the basis of my understanding and observation I am proposing the following recommendation
to the Neotec Limited:
1. Neotec Medical Services Limited should adopt proper Material Resource Planning.
Often it is seen that more materials been ordered and been kept in the warehouse for
years which increases the holding cost and as well as puts pressure on the ending stock.
Moreover, it is being seen that production is being hampered due to shortage of proper
raw materials, whereas the warehouse is filled in with some costly low used materials.
So, proper Economic Order Quantity (EOQ) policy should be followed to keep the cost
down.
2. The Advertising expenses of Neotec ought to be decreased and this is important to make
the promoting individuals mindful of their calling.
3. Neotec Limited follows manual handwritten system for their inventory system. Instead
of manual Process they can use Inventory management software, a computer-based
system for tracking inventory levels, orders, sales and distribution.
4. Neotec has contract with many insurance companies. They have insurance on their each
and every material as well as their asset. The management should negotiate with them
to reduce their insurance premium charges. If one or two company is allowed to do all
kinds of insurance through negotiation, Neotec will be able to reduce their expenses.
5. Neotec Medical Services Limited imports a major portion of their materials from
foreign countries which costs a huge amount. In Bangladesh, there are some factories
which can provide those at cheaper rate. So, if quality materials are available, then they
must go for the local purchase to minimize cost.
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Chapter-4
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4.1. Conclusion:
The pharmaceutical area has as of now been proclaimed as the push part by the administration
of Bangladesh. Bangladesh has constructed a solid standard and going towards the
independence for the generation of solution. In the meantime, a few organizations have begun
to create antibody, insulin, anticancer medications, and so on. Our pharmaceutical ventures are
effective in residential market. Industries in Bangladesh including some world class
manufacturing industries that are providing 97% of the total medicine requirement of the local
market. In Bangladesh Pharmaceutical division is a standout amongst the most created
greetings tech part that is contributing in the nation's economy. Pharmaceutical segment is one
of the express mounting division in Bangladesh. It is most created logical division. There are
250 enlisted pharmaceutical organizations working in Bangladesh pharmaceuticals industry.
Pharmaceuticals market is currently significantly powerful. Neotec Medical service ltd. is the
focuser company of medicinal services organization in Bangladesh.
The pharmaceutical sector has already been declared as the thrust sector by the government of
Bangladesh. Bangladesh has built a strong baseline and going towards the self-sufficiency for
the production of medicine. Meanwhile, some companies have started to produce vaccine,
insulin, anticancer drugs, etc. Our pharmaceutical industries are successful in domestic market.
Now, it’s the time to grow our international market because we passing golden time getting the
opportunity of patent exemption by the TRIPS until 2016. Besides the above discussing points,
providing cash incentive by the govt. to the medicine exporters, like RMG may encourage
pharmaceutical exporters. International fair arrangement by Export Promotion Bureau (EPB)
is a very effective way to search buyers and to establish business in a new country. A lot of
initiative have been taken by BAPI in different times, such as, high level pharmaceuticals
delegation team visited foreign countries to explore export initiated by BAPI. This organization
also upheld the demand and urged to the government and other concerning authorities for API
Park, Bioequivalence test laboratory, Central drug testing laboratory, cash incentives, problems
in remit transfer and sample sending etc. But many issues are yet to resolve. We have already
wasted our valuable time and still losing to build our infrastructure for export. We should
complete our infrastructure as soon as possible because TRIPs patent protection may be
adopted to us after 2016. The government should really be attentive to remove all the obstacles
and solve all the problems to see pharmaceutical sector as a vital player in international market.
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The per capita utilization rate of solution in Bangladeshi individuals is one of the most reduced
on the planet. Notwithstanding, the industry has been a key donor to the Bangladeshi economy
since freedom. Pharmaceutical industry is developing at a normal rate with the improvement
of medicinal services foundation and increment of wellbeing mindfulness and the obtaining
limit of individuals. Solid development is liable to urge the pharmaceutical organizations to
present more up to date tranquilizes and more current research items, while in the meantime
keeping up a sound aggressiveness in regard of most basic medications.
NEOTEC, symbolizes the special mixing of demonstrable skill and additionally sharing the
anxiety and achievement similarly like a family where each part has profound concern,
emotions and pride for their own particular organization. NEOTEC guarantees the solid
supporting part to create and actualize strategy rules for guaranteeing continuous operation and
unconstrained investment to accomplish hierarchical target and in addition satisfaction of
representative needs. Neotec is keeping up a powerful approach to manage worker's
organization and still no confusion has been recorded as question. Staff working here are
dealing with Neotec as though it is their own family. Representative boss connection is
agreeable and supporting dependably.
Throughout my small internship period, I have gain a professional experience and I have used
my academic knowledge in Neotec Company. As Neotec company is not a big company but to
me if they can execute the suggestion that has been provided in the report, I cannot say that it
will succeed but there is a possibility that they can grow more.
22 | P a g e
Reference:
http://www.pharmtech.com/growth-small-pharma
http://bdresearch.org/home/attachments/article/888/PHARMACEUTICAL.pdf
23 | P a g e

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‘Business analysis of Neotec Medical Service Limited

and the review of its Management Practices’

Neotec Medical Service Ltd.

Independent University Bangladesh

Md. Rajib Rahman

Independent University Bangladesh

Date of submission: 30.12.2016

Date: November 17th, 2016

Independent University, Bangladesh

It is my great pleasure to submit the internship report on “Performance analysis of Neotec

List of contents Page No.

1.1.1 Company profile 03

1.1.2 Vision, Mission, Objective 04

1.2 Corporate Division 05

1.3 Details of the product lines 05

1.4 Operation Details 07

1.5 Philanthropic Activities 08

2.1 Job Responsibilities 11

2.2 Function of the Department 12

3.1 Problems identified in the workplace 17

4.1 Conclusion and implication 21

Innovating Autoimmunity products and equipment’s:

Mission statement describes a company's function and fundamentals.

“The mission of Neotec Medical Services Ltd. is dedicated to intrepid leadership in

1.2 Corporate division

 Accounts and Finance

1.3 Details of the product lines

- Antibodies and Controls

- Visualization (Detection) Systems

Routine Staining Solutions

- Routine Staining System

- Molecular Pathology Instruments

- CISH ve FISH Kits

- CISH Probes and Detection Systems

- Blotting Detection Systems

The characteristic of type I allergies is the involvement of allergen specific immunoglobulins

Dr. Fooke Laboratory’s product information are as below-

ALLERG-O-LIQ Reversed Enzyme Allergo Sorbent Test

CCD Determination of CCD-Antibodies

Molecular Allergy Diagnostics Recombinant and native allergens in Type I Allergy

1.4 Operation details:

Product and Design

Packaging and Distribution

Sales and Support

1.5 Philanthropic activities

Free Medical Camp at BISHWA IJTEMA

Treatment for patients with Life-Threatening illness

Scholarship for Meritorious Students

2.1 Description/nature of the job

In Neotec Medical Service Limited I have worked as a Business Development Officer. As a

Different Aspect of Job Performance:

2.2 The function of Business Development department are as follows:

New Business Development

Planning approaches and pitches

- Presenting an image that mirrors that of the client.

- Presenting new products and services and enhance existing relationships.

Business Development Planning

Management and Research:

- Submitting weekly progress reports and ensure data is accurate.

Initial Idea Exploration:

Investigate idea/concept and alternative business scenarios - Conduct an initial informal

Business Plan Preparation:

Implementing a business plan will include, but is not limited to: