Organization Values &

Ethics
“Where people are able to harmonies working
values, they will generate the energy to deliver
outstanding performance”.
Agenda
 Values
• What are Values?
• Why Bother with values in an
Organization
• Importance of Values

 Ethics
 Objective of Ethics
 Ethics in Practice
 Causes of unethical Behavior
 Whistle Blowing
 To Develop Whistle Blowing culture
in any Organization

 Eight Traits of a Healthy

Organizational Culture
 Values Introduction

Organizational values define the acceptable standards, which

govern the behavior of individuals within the organization.

What are Our Core Values ?

 Integrity

 Respect

 Community

 Excellence
 How Values will Help !
Why Bother with values in an Organization?

Values help the organization to engage the hearts and

minds of employee in pursuit of the corporate goals

A study by Kotter and Heskett (reported in Dearlove and

Coomber, 1999) indicates values-led companies out perform others in
following way:
Growth in revenue being Four time faster
Rate of Job creation seven times higher
Growth in stock price 12 times faster and
Profit performance 750 per cent higher.
Importance of Values
 Ethics Introduction

Values determine what is right and what is wrong, and doing

what is right or wrong is what we mean by ethics.

Objectives of Ethics

 Understand what workplace ethics

compasses.

 Why should be ethical and what you

get out of being ethical.

 Identify how ethics affect team work,

productivity and public image.
Ethics in Practice

 PRIOR DEVELOPMENT OF
INDIVIDUAL AS ETHICL
PERSON.

 THE ORGANIZATION AS AN
ETHICAL ENVIRONMENT.

 PROCEDURES THAT
ENCOURAGE ETHICAL
BEHAVIOR.
Causes Of Unethical Behavior

INDIVIDUAL
 COMPLEXITY OF STRATEGIC
ISSUES OBSCURES ETHICS
 COMPETITION FOR SCARCE
RESOURCES/ POWER/POSITION
 CONFLICTING LOYALTIES
GROUP
 GROUPTHINK
 PRESENCE OF IDEALOGUES
 NEGATIVE ORGANIZATIONAL
RESPONSE TO DISSENT

 Whistle Blowing
Whistle-blowing is the act of telling the authorities or the
public that the organization you are working for is doing
something immoral or illegal.

There are two types of whistle blowers:

 Internal whistle -
blowers report
misconduct to another
employee or a superior
within their
organization
 External whistle-
blowers report
misconduct to outside
persons or entities
Develop whistle blowing culture in organization

 Create a Policy
 Get Endorsement From Top
Management
 Publicize the Organization's
Commitment
 Investigate and follow up
 Assess the Organization's
Internal Whistle blowing
System
 Case Study

Given the prevalence of corporate misconduct in the recent past, whistle

blowing incidents have been on the rise.
A 2002 article in Business Week called 2002 the "Year of the Whistleblower"
and quoted Stephen Meagher, a former federal prosecutor who represents
whistleblowers, as saying that "the business of whistle blowing is booming."
This trend is likely to be bolstered by the provisions of the Sarbanes-Oxley
Act, which for the first time, accords legal protections to whistleblowers in
publicly traded companies. This means organizations will have to institute
rigorous policies to allow employees to bring unethical and illegal practices
to the forefront. Companies will have to train managers and executives on
how to encourage openness, not unlike the sexual harassment training of a
decade ago. Putting processes in place will not be quick, but it is certainly
necessary given the increased public scrutiny of corporate behavior.
 Eight Traits of a Healthy Organizational Culture

 Openness and humility from top to bottom of the Organization

 An environment of accountability and personal responsibility

 Freedom for risk taking within appropriate limits

 A fierce commitment to do it right

 A willing ness to tolerate and learn from mistakes

 Unquestioned integrity and consistency

 A pursuit of collaboration, integration and holistic thinking

 Courage and persistence in the face of difficulty

 A Small Fib

Every morning in Africa, a gazelle wakes up.

It knows it must run faster than the fastest lion or it will be killed.

Every morning in Africa, a lion wakes up. It knows it must outrun the
slowest gazelle or it will be starved to death.

It doesn't matter whether you are a lion or a gazelle.

When the sun comes up, you better start running.

Conclusion:
We live in a world where leadership, flexibility and creativity are keys to
excellent performance and –at times– survival.

Within this leadership-flexibility-creativity triangle, we have defined a

set of values from which we extend our service offering towards our customers.