REVIEW FILE

CHAPTER 1

What were the most important elements of HRM that we discussed last week?

What is the biggest resource of competitive advantage?

What four things make up the competitive advantage?

What are the six most pressing competitive issues?

What are the six demographic and employee concerns facing business?

CHAPTER 2

What are the 4 designated groups?

What are the advantages of Employment Equity?

What is a BFOR/BFOQ?

What are the 6 steps in creating an Employment Equity Plan?

What is “reasonable accommodation”?

What is Sexual Harassment?

CHAPTER 3

What is Job Analysis?

What are the four approaches to Job Analysis?

What are the problems with Job Descriptions?

What are the four factors that go into Job Design?

What’s the difference between Task Force Team and a Self-directed Team?

CHAPTER 4

What is HRP?

What are the 3 elements of HRP?

What is an Environmental Scan?

What is the Delphi Technique?

What do you look at to forecast labour supply internally?

CHAPTER 5
What are some advantages of internal vs. external recruitment?

What are some disadvantages of internal vs. external recruitment?

What are yield ratios?

What is a RJP?

What is Validity?

Name some types of interview methods?

When can you ask some one to take a medical?

CHAPTER 6

What is the importance of Orientation?

What are the 4 phases of Training and Development?

What are the 3 types of analysis in a Needs Assessment?

What is Behaviour Modeling?

What are the 4 criteria for evaluating training?

CHAPTER 7

What is HR’s role in Career Development?

How do we gauge employee potential?

What is a mentor?

What is the glass ceiling?

What are the 5 stages of career development?

What is the plateauing trap?