The Internal Quality Management n Introduction to ISO 9001, History System (QMS) Auditor course n Quality management principles focuses on developing both the n Overview of ISO 9001:2008 technical skills and the interpersonal requirements skills required to successfully audit n Introduction to auditing: definition, the quality management systems of types of audits any organization. The course is n Internal audit planning & designed to be practical, interactive preparation and, most of all, effective in teaching n Conducting internal audit & auditors how to perform internal reporting non-conformities audits that add value to the n Corrective action & audit follow-up business. activities n Auditor attributes, competence & COURSE OBJECTIVES evaluation n Individual / Syndicate exercises n To give an understanding of: n Written examination & summing- n What makes an effective Quality up Management System n How to plan, conduct & manage WHO SHOULD ATTEND? QMS internal audits in accordance with the principles & n Quality executives/managers, guidance of ISO 19011 n Management representatives, n How to impart/enhance practical n QMS Consultants auditing skills to become certified n Personnel wishing to attend Internal Auditor. higher level courses such as n How to identify possible Lead Auditor courses. improvements n How to identify and eliminate COURSE DURATION potential problems n How to help stop waste and loss 2 Days n How to checks needed to ensure that previously identified problems have been corrected
PRE-REQUISITES
All delegates should have
reasonably good understanding on quality management principles & concepts & basic requirements of ISO 9001:2008.