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STUDENT TRAINING

& DEVELOPMENT

Claudia Emily Ko,


Montclair State University
INTRODUCTION AND
COURSEWORK
•  As a freshman, meeting peer mentors
changed my definition of leadership
•  As a senior, ELAD 670 helped me
explore careers in Higher Education

•  ELAD 542 – Supervision

•  ELAD 670 – Assessment and


Evaluation
•  COUN 558 – Consultations in
Organizational Development
COMPETENCIES REFLECTION:
Acquired Competencies
•  Leadership Competency Area
•  Give appropriate feedback to
colleagues and students on skills
they may lack to become more
effective leaders (Intermediate)
•  Student Learning &
Development Competency Area
•  Create and assess learning
outcomes to evaluate progress
toward fulfilling the mission of the
department, the division, and the
institution (Intermediate)
PROFESSIONAL DEVELOPMENT
PLAN: Developing Competencies
•  Organizational & Human
Resources Competency Area
•  Develop recruitment and hiring
strategies that increase individuals
from under-represented groups to
apply for positions (Intermediate)

① ② ③
WORK PRESENT
JOIN
EXPERIENCE AT A
NASPA
CONFERENCE
CAPSTONE PROJECT
OVERVIEW
•  Capstone Site Profile
•  The ADP Center for Learning
Technologies at Montclair State
University
•  Project Overview BEST
SURVEYS &
•  Created a Resource Guide for PRACTICES
INTERVIEWS
supervisors training and developing
staff based on surveying and DEMANDS LITERATURE
interviewing student staff ON OFFICE
RESOURCE
GUIDE
Your Turn!

Activity:

1)  Stretch your arms up as far as you can reach.


REVIEW OF THE LITERATURE

Quality Improvement Project


•  Effective training and development
impacts employee retention and
innovative performance (Sung & Choi,
2014)
•  Employees with high intrinsic
motivation can cope in jobs with high
stress and low job satisfaction (Zhao,
Ghiselli, Law & Ma, 2016)
•  Supervisors need to be called into the
conversation (Davis & Cooper, 2017)
THEORETICAL FRAMEWORK

Kolb’s Theory of Experiential Learning


•  4-stage learning cycle: feeling, watching,
thinking and doing
2 preferred styles combine to form the type
For example:
Feel + Do = Accommodator
•  4 types of learners & tools:
•  Divergers: watch/observe animations
•  Assimilators: study handout/summary
•  Convergers: apply relevant shortcuts/tips
•  Accommodators: practice with team exercises
STEPS OF PROJECT

1. Identified an area for improvement - What do we need?


2. Researched possible solutions – What can remedy the situation?
3. Realigned the scope of the solutions – Which can be implemented?
4. Collected data for support – Based on what?
5. Revised the recommendations based on findings
Ex. Shadowing
6. Prepared final deliverable
7. Compiled the solutions beyond the scope of the project for future
CONCLUSIONS

•  Perfectionism v. Time is of Essence

•  Definition of collaboration expanded to include


collaborators who contribute feedback on current
content (not new content)

What’s next for Claudia?


THANK YOU!
__________________
Connect with Claudia

Email:
claudiaemilyko@gmail.com

LinkedIn:
www.linkedin.com/in/claudiako

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