LETTER OF TRANSMITTAL

Mr. Kartik Chandra Mondal

ASA University Bangladesh
ASA Tower, 23/3, Khilji Road, Shaymoli,
Mohammadpur, Dhaka-1207.

Subject: Submission of a Project work.

Dear Sir,

With due respect, I would like to submit my project report on “ Online banking system in
Bangladesh, A case study on Janata Bank Limited ”. Assigned by your supervision to fulfill
the requirement of the project work program of MBA program. It has been a worthwhile
experience for me undertaking such a report work to get exposure to the real life of a
Financial Institutions & Non-Banking organization. I am grateful for your guidelines and
directions. I tried to put my best effort for the preparation of this report.

Hereby, I hope that you would be kind and generous enough to accept my sincere effort and
oblige thereby, I also apologize if there is any unintentional mistake made in this report in
advance. It will be my pleasure to answer any clarification regarding this report.

Yours Sincerely

…………………………………
Md. Zahid Hossain Khan
ID: 16-3-14-0053
MBA (Major in Finance)
ASA University Bangladesh

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 Supervisor's Certificate

This is to certify that the dissertation on,” Online banking system in Bangladesh, A case
study on Janata Bank Limited ” been submitted for the award of the , Masters of Business
Administration ( Major in Finance) From ASA University Bangladesh, carried out by Md.
Zahid Hossain Khan, ID:16-3-14-0053 under my supervision. To the best of our knowledge
and as per as her declaration, any part of this report has not been submitted for any degree
before.

He has been permitted to submit the dissertation report.

……………………………………
Mr. Kartik Chandra Mondal
Assistant Professor
Faculty Of Business
ASA University Bangladesh (ASAUB).

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 Preface/Declaration

I Zahid Hossain Khan hereby declare that, my thesis report on “Online banking system in
Bangladesh, A case study on Janata Bank Limited ” is uniquely prepared by me under the
thesis work program that provided the authority of ASA University Bangladesh (ASAUB).

I confirm that, the report is only prepared for my academic purpose and not for any other
purpose. The report is a clear statement of their contributions, in line with the relevant
statement in the code of practice. The thesis submitted is within the required word limit as
specified in the Regulations.

Md. Zahid Hossain Khan

ID: 16-3-14-0053
Batch: 29th
Program: MBA
Major in Finance
ASA University Bangladesh (ASAUB).

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 Acknowledgement

First of all, I have the pleasure to express my gratitude to the Almighty Allah for giving me
opportunity and finally to prepare this project work. I am very much pleasure to my
honorable supervisor, Mr. Kartik Chandra Mondal, Assistant Professor, Faculty of Business,
ASA University Bangladesh (ASAUB) for his whole-hearted supervision of my project work
about “ Online banking system in Bangladesh, A case study on Janata Bank Limited ”. His
suggestions were really a great source of spirit to make the report good one. At last, I shall be
grateful to those persons who will read this report and who shall get benefit from this report
at present and in future. Practical experience and situation can give the proper knowledge of
total environment. My report will be the greater example of that.

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Executive Summary

Bank is a financial institution that receives, collects, transfers, pays, exchanges lends, invests,
or safeguards money for its customers. Banking is the business of providing financial services
to the private individuals, corporations, government agencies and business and industries.
The main service of a bank is mobilizing deposits and lending these to those people to
finance their consumption or business activities. Banks also render services like issue of letter
of credit and guarantee, remittance or money, collection of utility bills, underwriting of
capital issues, portfolio management as well as locker’s services and custodian of valuables.

Janata Bank Limited is a state owned commercial bank with numerous branches spreading all
over Bangladesh and is catering the need of the mass business people. It was corporatized on
15th November 2007. Janata Bank was born with a new concept of purposeful banking sub
serving the growing and diversified financial needs of planned economic development of the
country. Janata Bank Limited is playing the most significant role in collecting foreign
remittance from different countries and transfers the currency in BDT to the destined
location.

Janata Bank Limited is one of the largest and leading public commercial bank of Bangladesh.
On basis of my knowledge and information I prepared the thesis report on ‘‘Online Banking
Services of Janata Bank Limited.” For completing this report, I have collected necessary
information to assess the Online Banking system of JBL. I collected secondary data from
various sources like published materials such as annual reports, web sites, web reports etc.

The report can be divided in to two parts. First, is the organization part and second is the
project or research part. In this report, I have arranged the data in such a way that, the results
have reached a desired destination of understanding.

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