Professional Documents
Culture Documents
FINAL REPORT
Disclaimer
The contents of this report reflect the views of the authors, who are responsible for the facts and
the accuracy of the information presented herein. This document is disseminated under the
sponsorship of the Department of Transportation, University Transportation Centers Program, in
the interest of information exchange. The U.S. Government assumes no liability for the contents
or use thereof.
Submitted to
Submitted by
March 2001
Acknowledgments
The authors wish to thank port officials, managers and owners of agribusiness and non-
agribusiness firms for their valued contributions to this report. Also, the authors wish to thank
Virginia Mapp, Fen Qui, National Center for Intermodal Transportation (NCIT), and others who
supported the completion of this report.
ii
Table of Contents
Page
Acknowledgments........................................................................................................................... ii
Introduction......................................................................................................................................1
Objectives ........................................................................................................................................1
Results..............................................................................................................................................6
References......................................................................................................................................33
Appendix........................................................................................................................................35
Letters ............................................................................................................................................36
Questionnaires ...............................................................................................................................41
iii
List of Tables
Page
Table 8. Intermodal information technologies systems used for the study ..............................24
iv
The Use of Intermodal Information Technologies by Intermodal Ports and Terminals Serving
Agriculture in Mississippi
Introduction
acquiring, storing, processing, and distributing data and information by electronic means
(including radio, television, telephone, and computers) between two or more different modes of
transportation in such a way that all parts of the freight-transportation process are efficiently
connected, seamless, coordinated, and continuous. This definition is a modification of the two
Results from this study should help firms and ports improve their operational efficiencies,
reduce information delays and errors, speed up cargo transfers, improve customer service, and
improve overall productivity for the firm and port. Using intermodal information technologies
also should help intermodal ports and terminals in maintaining or attracting additional traffic,
since the competition for business is as fierce among ports and terminals as it is among carriers
Objectives
This study=s general objective is to assess the use, adoption, benefits, and impacts of
firms in Mississippi. The specific objectives are to (1) identify Mississippi=s intermodal ports
1
2
and terminals that handle agricultural and food products at their facilities; (2) identify the various
types of information technologies systems available for use and adoption by intermodal ports and
terminals in Mississippi; (3) determine the reasons intermodal ports and terminals implement do
or do not implement information technologies at their facilities; and (4) examine how well
intermodal port and terminal operators feel that information technologies are helping them to
To accomplish the objectives of this study, data and information were gathered from
literature, secondary sources, and surveys that were developed and sent to port and terminal
operators in the state. This research is concentrated on those intermodal ports and terminals that
To accomplish objective one of the study, data and information were gathered from port
officials, terminal operations, and the publication AComprehensive Assessment of the Ports of
Mississippi@ (Parsons et al., 2000). Sources were reviewed and contacted to determine the extent
of the handling of agricultural and food products at the terminals and ports in Mississippi.
Objective two was accomplished by using the publication AChallenges and Opportunities
for an ITS Intermodal Freight Program@ (Cambridge Systematics, Inc, in association with
VZM/TranSystems (1999).
This report was prepared for the U.S. Department of Transportation, Office of the Secretary-
Office of Intermodalism Federal Highway Administration-ITS Joint Program Office. This report
describes how a national Intelligent Transportation Systems (ITS) program for intermodal freight
3
can promote the application of ITS technology to intermodal freight transportation. The
intermodal information systems identified in this study were obtained from this publication.
Existing intermodal ports and terminal information technologies systems were characterized
and compared in terms of quality and efficiency of service. Major emphasis was placed on the
transform the handling and shipping phase of the intermodal ports and terminal system in
Mississippi into a more seamless and integrated system in its linkage to the agribusiness sector.
The Internet also was used to identify manufacturers of intermodal information technology
systems for intermodal ports and terminals. Many manufacturers had used the World Wide Web
to post literature describing their technologies and products. One of the Web sites the authors
some of the most recent developments in information technologies for intermodal ports and
In objectives three and four, information on the reasons intermodal ports and terminals
implement do or do not implement advanced information technologies at their facilities and how
well intermodal port and terminal operators feel advanced intermodal information technologies
at their facilities have impacted them and their customers were obtained through surveys. This
information will provide valuable feedback to manufacturers, distributors, users, and potential
users of the various types of systems. The questionnaires and letters to various port and terminal
accomplish objectives three and four of this study. The questionnaire was developed following a
4
comprehensive review of information technology literature, which included similar surveys used
in other information technology studies (Berry et al., undated and Bigras and Roy, 2000). The
target population for the study was made up of ports and terminals serving agriculture in
Mississippi. A list of all firms with offices physically located at port facilities was obtained from
port officials in Mississippi. It should be noted that while a number of companies ship cargo
through the ports and a number of transportation companies call at ports, not all of them maintain
physical offices at the port sites; therefore, this study was limited to the firms that had physical
A list of 84 firms was obtained from the port respondents. Of that total, 21 firms could be
identified as agribusiness firms. Because there were 84 firms identified by port respondents, a
decision was made to send these firms the questionnaire. Also, all port respondents with physical
facilities of firms located at their sites were sent questionnaires; this group totaled 11. In the first
request for facilities physically located at their port sites, 14 ports (about 88 percent of the ports
Eight ports (about 73 percent of those who had responded earlier to the request for firms
physically located at port sites) filled out the questionnaire. Seven agribusiness firms, or 33
percent, and eight non-agribusiness firms responded to the questionnaire. Overall, the response
rate to the questionnaire was 27 percent. In addition, there were 10 nondeliverables that were
included in the non-agribusiness sector. Results from the surveys are reported as mean values of
the respondents.
The survey consisted of eight sections, with the first section designed to obtain general
information about the profile of the port firm. The second section contained 21 types of
5
intermodal information technology. Respondents were asked to indicate their familiarity with
various types of intermodal information technologies by placing the letter of one of the nine
AChoice Types@ in each of the blank spaces on the questionnaire. The third section contained 10
selected sources of intermodal information technologies. Respondents were asked where they
learned about current or new intermodal information technologies; responses were marked by
putting the letter of one of the five AChoice Types@ in each of the blank spaces found on the
survey.
The fourth section of the survey contained 16 selected reasons for implementing or
continuing to use intermodal information technologies. Respondents were asked to indicate their
opinions on the importance they placed on each of 16 selected reasons for which they might have
implemented or continue to use intermodal information technologies. The fifth section contained
information port/firm activities that were being affected by the respondents. Respondents were
asked to indicate which activities were mostly affected by the use of intermodal information
Section six was designed to obtain from the respondents information on how well they were
satisfied with the use of intermodal information technologies. The seventh section of the survey
was designed to detect the obstacles or factors that were preventing or retarding the
determine how familiar the respondents were with the seven selected categories of intermodal
Results
6
This section of the study is designed to provide information obtained from the respondents.
intermodal information technologies, a nine-point scale was used ( Table 1). Berry, D=Onofrio,
Hall, and Jones (undated) used a similar scaling procedure to provide an assessment of
Results reveal that agribusiness, nonagribusiness, and ports used several types of
Respondents were most familiar with PCs, Windows, and fax machines. Also, respondents were
very familiar with electronic mail, the Internet, and cellular phones. The respondents were least
familiar with satellite positioning, personal communication systems, and automatic equipment
identification tags.
Using a five-point Likert scaling ranging from Astrongly agree@ to Astrongly disagree,@
respondents were asked to indicate where they heard about new intermodal information
technologies (Table 2). As shown in Table 2, respondents received their information about new
Table 1. Intermodal Information Technologies (IIT) Familiarity
Type of Respondents_________________
Means of
Means of Non- Means
Types of Agribusiness Agribusiness of Grand
IIT Firms Firms Ports Means
______________________________________________________________________________________________________
Type of Respondents________________________
Means of
Means of Non- Means
Types of Agribusiness Agribusiness of Grand
IIT Firms Firms Ports Means
Type of Respondents__________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand
Sources Firms Firms Ports Means
______________________________________________________________________________________________________
Internet. These results should not be that surprising considering the large number of people at
work who are familiar with computers, telephones, the Internet and magazines. The two items
that were reported as sources of knowledge with the highest mean scores were classes and t.v.
shows/movies.
The most common reason given by respondents for implementing or continuing to use
intermodal information technologies was to reduce paperwork (Table 3) This allows the
respondents to reduce the space required for storage and to reduce errors because they are using
less personnel to manage their facilities. The second most common reason for implementing
efficiency.
The least common reasons for implementing or continuing to use intermodal information
security, and planning the routing of intermodal equipment and cargoes. These results reveal
that the respondents were not overly concerned about improving safety, examining the sequence
of the operations at their companies and the routing of equipment and cargoes for the
Type of Respondents___________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand
Reasons Firms Firms Ports Means
_______________________________________________________________________________________________________
Table 3. Reasons for implementing or continuing to use intermodal information technologies (IIT) (Continued)
Type of Respondents_____________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand
Reasons Firms Firms Ports Means
_______________________________________________________________________________________________________
The respondents were asked to reveal the types of activities being impacted at their facilities.
Results reveal that the most common activities affected were gate activity (port only), costing, and
billing (Table 4). These results suggest the respondents were using intermodal information
technologies to bill clients and to improve the costing activity to reduce errors in expenses so clients
could be billed much more efficiently and timely than without the use of intermodal information
technologies. The activities least affected by intermodal information activities were dispatching,
cargo delivery, freight manifest, vehicle routing, vehicle tracing, and load preparation.
Ports were mostly satisfied with the use of intermodal information technologies because of top
management, employees, and benefits in general (Table 5). Results also reveal that agribusiness
firms were mostly satisfied because their customers were being satisfied, and the agribusiness
respondents have benefited from the use of intermodal information technologies. In the non-
agribusiness-respondent sector, the firms felt that the overall firm benefited from the use of
Under the category Obstacles Preventing or Retarding the Implementation of IIT, the greatest
assistance, rapid evolution of technology, and the lack of awareness of the benefits of IIT (Table 6).
Type of Respondents_______________________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand
Types of Activities Firms Firms Ports Means
________________________________________________________________________________________________________
1. Billing 1.80 1.50 1.33 1.58
2. Costing 2.00 1.75 2.00 1.42
3. Dispatching 2.60 2.00 -- 2.33
4. Gate Activity -- -- 1.33 1.33
5. Shipment Tracing 2.40 1.75 -- 2.11
6. Cargo Delivery -- -- 2.67 2.67
7. Vehicle Tracing 3.00 1.75 -- 2.44
8. Freight Manifest -- -- 2.67 2.67
9. Loading/Unloading 2.20 2.00 2.33 2.17
10. Vehicle Routing 2.60 2.00 -- 2.33
11. Demurrage Notification -- -- 2.00 2.00
Continued
Table 4. Company/Port activities being affected by intermodal information technologies (Continued)
Type of Respondents_________________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand
Types of Activities Firms Firms Ports Means
________________________________________________________________________________________________________
Choice Types
1 = Strongly Agree
2 = Agree
3 = Undecided
4 = Disagree
5 = Strongly Disagree
Table 5. Satisfaction with intermodal information technologies
Types of Respondents_______________________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand Grand Grand
1 2
Statements Firms Firms Port Means Means Means3
__________________________________________________________________________________________________________
1. Top management at my firm is satisfied 2.60 1.75 -- 2.22 -- --
with our use of intermodal information
technologies
2. Top management at my port is satisfied -- -- 1.67 -- 1.67 --
with our use of intermodal information
technologies
3. Our employees are satisfied with our use 2.60 1.75 1.67 2.22 1.67 2.08
of intermodal information technologies
4. Our customers are satisfied with our use 2.40 1.75 2.00 2.11 2.00 2.08
of intermodal information technologies
5. My firm has benefited greatly from the 2.40 1.50 -- 2.00 -- --
use of intermodal information
technologies
1
Includes agribusiness and non-agribusiness means
2
Includes means of ports only
3
Includes means of all respondents
Continued
Table 5. Satisfaction with intermodal information technologies (Continued)
Type of Respondents____________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand Grand Grand
1 2
Statements Firms Firms Port Means Means Means3
_________________________________________________________________________________________________________
6. My port has benefited greatly from the -- -- 1.67 -- 1.67 --
use of intermodal information
technologies
7. My firm sales volume increased after the 3.40 2.50 -- 3.00 -- --
implementation of intermodal
information technologies
8. My port sales volume increased after the -- -- 3.33 -- 3.33 --
implementation of intermodal
information technologies
1
Includes agribusiness and non-agribusiness means
2
Includes means of ports only
3
Includes means of all respondents
Continued
Table 5. Satisfaction with intermodal information technologies (Continued)
Type of Respondents___________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand Grand Grand
1 2
Statements Firms Firms Port Means Means Means3
_________________________________________________________________________________________________________
1
Includes agribusiness and non-agribusiness means
2
Includes means of ports only
3
Includes means of all respondents
Choice Types
1 = Strongly Agree 4 = Disagree
2 = Agree 5 = Strongly Disagree
3 = Undecided
Table 6. Users: Obstacles preventing or retarding the implementation of intermodal information technologies at my firm/port.
Types of Respondents___________________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand
Obstacles Firms Firms Ports Means
__________________________________________________________________________________________________________
1. High investment cost 2.50 3.67 2.00 2.77
2. Lack of financial resources 2.50 3.67 4.50 3.33
3. Rapid evolution of technology 2.75 2.33 1.50 2.33
4. Lack of awareness of the benefits of intermodal 3.00 2.67 1.50 2.56
information technologies
5. Difficulty in obtaining technical assistance 2.33 2.33 2.00 2.25
6. Lack of compatibility with technology in use 2.67 2.67 3.50 2.88
7. Lack of firm personnel training/education 3.33 2.67 -- 3.00
8. Lack of port personnel training/education -- -- 3.50 3.50
Continued
Table 6. Users: Obstacles preventing or retarding the implementation of intermodal information technologies at my firm/port
(Continued)
Type of Respondents____________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand
Obstacles Firms Firms Ports Means
______________________________________________________________________________________________________
________________________________________________________________________________________________________
Choice Types
educate their clients about the benefits if IIT, relative to the cost of implementing IIT at firms.
Firms that do not use intermodal information technologies in their operation reveal that
personnel training/education were the most common obstacles preventing their using IIT (Table
7). These results suggests that marketers need to train/educate management and employees so
they can become familiar with the operations of intermodal information technologies. Also, the
sellers will be provided with potential users with information on the different funding sources
The purpose of this section is to provide information on the familiarity level of different
types of IIT systems by users and nonusers of IIT systems. The functions, purposes,
technologies and examples of the IIT systems used for this analysis are found in Table 8.
Results reveal that respondents were mostly familiar with UPS On-Line Tracking System (Table
9). Results also reveal that respondents were equally most familiar with Federal Express
interNetship and Global Positioning Systems (GPS). These systems ranked second to the UPS
system. The systems the respondents were least familiar with were OASIS and the Soni Wide
TRAKJ. These systems belong to the terminal inventory-management systems and asset
Type of Respondents______________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand
Obstacles Firms Firms Ports Means
_______________________________________________________________________________________________________
Type of Respondents___________________________
Means of
Means of Non- Means
Agribusiness Agribusiness of Grand
Obstacles Firms Firms Ports Means
Choice Types
Function: Manage the flow of materials and products from source to user.
Purpose: The systems are used to optimize the visibility and control of goods (and
their conveyances - containers, trucks, ships, etc.) Through a logistics
system. Integrated or extended supply chain systems may link suppliers,
manufacturers, carriers, distributors, retailers/customers, and
consumers/end users.
Technology: The systems use information management and communications
technologies.
Examples: Ryder Integrated/Logistics i2 Technologies; Federal Express interNetShip;
UPS on-line tracking system; Tie Logistics COMAND7; ALK Associates
E-trackerJ; DHL Worldwide Package Tracking; Manna Freight=s Freight
Tracker.
2. Security Systems
Function: Monitor the condition of vehicles, containers, and goods during shipment
or in storage at terminals.
Purpose: The systems are used to prevent theft and vandalism of trucks, chassis,
containers, and freight.
Technology: Most systems use sensors coupled to radio frequency transponders,
onboard vehicle communication systems, or video surveillance systems.
Systems typically are linked to vehicle location and management systems
or terminal inventory management systems.
Examples: Qualcomm TrailerTRACS7; Savi Inside TRAKJ; Maher Terminals
Logistics System, Inc. (MTLS) Electronic Security Processing System.
Function: Automate the filing, processing, review, and issuance of documents for
import and export of goods.
Purpose: The systems are used to automate transactions, improve customs control,
and minimize delays for shippers and receivers.
Technology: The systems use transaction processing software and communications
technology.
Examples: U.S. Customs Automated Commercial System, Automated Manifest
System, Automated Export Reporting System, Automated Export System,
and International Trade Data System; Syntra Global Logistics System.
Continued
26
Table 8. Intermodal information technologies systems used for the study (Continued)
Table 8. Intermodal information technologies systems used for the study (Continued)
27
6. DHL Worldwide Package Tracking 3.00 2.50 2.50 2.75 2.00 2.47
7. Manna Freight=s Freight Tracker 4.00 2.50 2.50 3.50 4.00 3.43
3. Maher Terminals Logistics Systems, Inc. 3.50 2.00 2.50 3.67 4.50 3.31
(MTLS) Electronic Security Processing System
C. Customs Clearance Systems
1. U.S. Customs Automated Commercial 3.50 2.00 2.50 3.25 4.50 3.21
System
2. U.S. Customs Manifest System 3.50 2.00 2.50 2.75 4.50 3.07
3. U.S. Customs Automated Export Reporting 3.50 2.00 2.50 3.25 4.50 3.21
System
4. U.S. Customs Automated Export System 3.50 2.00 .50 3.67 4.50 3.31
5. U.S. Customs International Trade Data 3.50 2.00 2.50 3.67 4.50 3.31
System
6. Syntra Global Logistics System 3.50 2.50 2.50 4.00 4.50 3.46
D. Ship Storage Management Systems
2. U.S. Coast Guard Vessel Traffic 3.20 1.50 2.50 2.33 4.50 2.86
System (VTS)
3. Electronic Chart Display and 4.00 3.00 2.50 2.33 4.50 3.31
Information Systems (ECDIS)
4. Portable Communication, Navigation 4.00 3.50 2.50 2.67 4.50 3.46
and Surveillance Systems (PCNS)
b. Railcar LMS
1. Locomotive Automatic Train Control 3.40 3.00 2.50 3.67 4.50 3.69
Systems (CATCS)
2. Amtech Railcar AEI tags 3.25 3.50 2.50 3.00 4.50 3.58
3. Other 4.00 -- -- -- -- 4.00
c. Truck LMS
1. Qualcomm OmniTracs 3.40 2.50 2.50 2.50 4.50 3.54
2. Highway Master 4.00 2.50 2.50 3.00 4.50 3.67
e. Chassis LMS
1. Amtech Chassis AEI tags 3.50 2.50 2.50 3.33 4.50 3.31
2. Hughes Chassis AEI tags 3.50 3.50 2.50 3.33 4.50 3.46
3. Mark IV Chassis AEI tags 3.50 3.50 2.50 3.33 4.50 3.46
4. Other -- 3.00 -- -- -- 3.00
____________________________________________________________________________________________________________
Choice Types
1 = Strongly Agree
2 = Agree
3 = Undecided
4 = Disagree
5 = Strongly Disagree
33
The general objective of this study was to assess the use, adoption, benefits, and impact of
firms physically located at port sites in Mississippi. To accomplish the objective, secondary and
primary data and information were used. Although this study has a small sample size, its results
do provide insight into the use, satisfaction, and obstacles preventing the increased use of
intermodal information technologies. Also, findings from this analysis can prove useful in
continued analyses of these data and in the development of future research projects.
Results from this study reveal that agribusiness firms and ports are most familiar with PCs,
Windows applications, and fax machines. Information on new information technologies was
obtained from work, colleagues, and magazine articles. These finds suggest that the work place,
colleagues at work, and magazines with data and information on intermodal information
The most common activities affected by ports and firms responding to the survey reveal are
gate activity (port only) and costing and billing. These results may suggest that firms use
intermodal information technologies to improve the billing and costing activities of their
facilities.
References
Berry, Ronald L., Marianne D=Onofrio, Patricia Hall, and Mary C. Jones. Undated.
AInformation Technology: An Assessment of Multinational Management Perceptions,@
Journal of Information Technology < http://cott.bus.okstate.edu./isworld/journal2.htm.>
Bigras, Yvon, and Jacques Roy. 2000. AThe Use of New Information Technologies: The Case of
the Quebec Trucking Industry,@ Transportation Quarterly/Journal of the Transportation
Research Forum, Volume 54, Number 3, Summer 2000.
Cambridge Systematics, Inc. 1999. Challenges and Opportunities for an ITS/Intermodal Freight
Program, Final Report, in association with VZM/TranSystems, prepared for U.S.
Department of Transportation Office of the Secretary-Office of Intermodalism Federal
Highway Administration-ITS Joint Program Office.
34
Collin, S.M.H. 1997. Dictionary of Information Technology. Second Edition. Peter Collin
Publishing, Ltd., 1 Cambridge Road, Teddington, Middlesex, TW118DT, Great Britain.
Parson, Brinckerhalf, Quade, and Douglas, Inc. 2000. Comprehensive Assessment of the Ports
in Mississippi. Submitted to Mississippi Department of Transportation, Jackson, MS.
35
Appendix
36
date
Dear :
1. Name of Industry/Firm
2. Physical Address
3. Name of Chief Executive Officer
4. Telephone Number
5. Fax Number
6. Line of Business
Also, please send me a copy of your most recent published Port Handbook.
I am thanking you in advance for your time and effort with my request and continued
support.
Sincerely,
Albert J. Allen
Professor/Agricultural Economist
AJA:vm
37
date
Dear :
Recently I faxed you a letter asking you to provide selected information attributes on the
firms that are physically located on your port site but I have not received that information from
you. I would appreciate your agreeing to take a few moments from your busy schedule and
provide the information to me as soon as possible, if you have not already done so. I am faxing
the original letter I sent you just in case yours has been misplaced. Again thanks for your help
and continued support.
Sincerely,
Albert J. Allen
Professor/Agricultural Economist
AJA:vm
38
date
Dear :
Your reply will be held in strict confidence and all information you provide will be kept
strictly confidential. The answers you provide will be added in with other responses into a
combined database so that no individual port=s response can be identified. Therefore, no one
will be able to extract individual business information from the combined published data.
You will not receive any unsolicited promotional inquiries based directly on your
participation in this study, nor will you or your port be directly associated with your response.
As might be expected, your participation in this study is fully voluntary. Also, you may refuse to
answer any specific question that we have asked of you or your port. If you are unable to
39
date
Page 2
complete the questionnaire by the stated deadline, we will send you a follow-up letter asking you
to complete the survey for us.
To help us analyze the data, we would appreciate your agreeing to complete and return the
enclosed survey to us on or before October 20, 2000. A stamped, self-addressed envelope is
included for your use in returning the completed survey. If you are unable to personally fill out
the questionnaire, would you forward it to someone within your port who could complete it?
The questionnaire should take approximately 30 to 35 minutes to complete. We are thanking
you in advance for taking time to participate in this research project. If you should have any
questions about this research project, please feel free to contact Allen or Couvillion at the
address below. For additional information regarding human participation in research, please feel
free to contact the MSU Regulatory Compliance Office at 662-325-0994.
Sincerely,
Albert J. Allen
Warren C. Couvillion
Professors/Agricultural Economics
AJA:vm
Enclosures (2)
40
date
Dear :
Recently we sent you a survey asking your opinions about the impact of intermodal information technologies
on your firm but we have not received your response. We would appreciate your agreeing to take a few moments
from your busy schedule to complete and return the survey to us on or before November 30, 2000, if you have not
already done so. We have enclosed a copy of the survey and a stamped, self-addressed envelope just in case yours
has been misplaced. Your response is very important for an accurate analysis of the impact of intermodal
information technologies on firms in Mississippi. Let me reassure you that your reply will be kept strictly
confidential and your participation in this study is fully voluntary.
Again, thanks for your cooperation. We sincerely appreciate your assistance and continued support in our
work.
If you have any difficulty or questions with the survey, please contact:
Sincerely,
Albert J. Allen
Professor/Agricultural Economist
AJA:vm
Enclosures (2)
41
SURVEY INSTRUMENT
CONFIDENTIAL
Intermodal Information Systems Based Technologies Survey
Please note: For the purpose of this survey, intermodal information technologies are defined as
technologies involved in acquiring, storing, processing, and distributing data and information by
electronic means (including radio, television, telephone, and computers) between two or more different
modes of transportation in such a way that all parts of the freight transportation process are efficiently
connected, seamless, coordinated, flexible, and continuous.
Choice Types
A = I have never heard of F= I use about once a month
B = I have heard of, but have not used G= I use about 2 or 3 times a week
C = I have used a little H= I use once a week
D = I use a few times a year I= I use daily
E = I use about 2 or 3 times a month J= Other (please specify) ____________________
On the following pages are listed some statements concerning Intermodal Information Systems based
technologies. The choices you make in answering are:
Please read each statement carefully and then place the letter of one of the five choices given. Do not spend too
much time on any one statement. Use the last page for any comments you may wish to make.
43
Section C. Sources of Intermodal Information Technologies Knowledge. Please indicate below where you
hear about current or new intermodal information technologies by putting the letter of one of the
five AChoice Types@ in each of the blank spaces below.
Choice Types
A = Strongly Agree D= Disagree
B = Agree E= Strongly Disagree
C = Undecided
44
Section E. Port Activities Being Affected By Intermodal Information Technologies. Please place the letter
of one of the five AChoice Types@ in each of the blank spaces below.
Choice Types
A = Strongly Agree D= Disagree
B = Agree E= Strongly Disagree
C = Undecided
Section F. Satisfaction With Intermodal Information Technologies. Please place the letter of one of the
five AChoice Types@ in each of the blank spaces below.
1. Top management at my port is satisfied with our use of intermodal information technologies _____.
2. Our employees are satisfied with our use of intermodal information technologies _____.
3. Our customers are satisfied with our use of intermodal information technologies _____.
4. My port has benefitted greatly from the use of intermodal information technologies _____.
5. My port sales volume increased after the implementation of intermodal information technologies _____.
6. Implementation of intermodal information technologies has allowed my port to handle increased business
more efficiently _____.
Choice Types
A = Strongly Agree D= Disagree
B = Agree E= Strongly Disagree
C = Undecided
45
Choice Types
A = Strongly Agree D= Disagree
B = Agree E= Strongly Disagree
C = Undecided
Section H. Familiarity of Intermodal Information Technologies System. The following systems are
divided in several categories, we would like for you to answer them by putting letter of one of the five AChoice
Types@ in each of the blank spaces below.
A. Shipment Information Systems: Manage the flow of materials and products from source to user.
These systems use information management and communications technologies.
B. Security Systems: Monitor the conditions of vehicles, containers, and goods during shipment or in
46
storage at terminals. These systems are used to prevent theft and vandalism of trucks, chassis,
containers and freight.
Choice Types
A = Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C = Undecided
C. Customs Clearance Systems: Automate the filing, processing, review, and issuance of documents
for import and export of goods. The systems are used to automate transactions,
improve customs control, and minimize delays for shippers and receivers. These systems use
transaction processing software and communications technology.
Choice Types
A= Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C= Undecided
D. Ship Storage Management Systems: Plan and track the location of containers aboard ships. The
systems are used to maximize stability, minimize handling during loading and off-loading, position
refrigerated containers, and isolate hazardous cargo.
1. NAVIS _____
2. MTLS Vessel Planning System _____
3. Realtime Business Solutions Top X (Terminal Operation Package - Xwindow) _____
4. Other (please specify) ___________________________________________________
Choice Types
A= Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C= Undecided
E. Terminal Inventory Management Systems: Track and manage the movement of containers and
trailers within port, rail, and truck terminals. The systems are used to optimize the use of space in
terminals, manage the stocking of containers of different lengths, make efficient use of labor and
equipment, and schedule equipment repair and maintenance.
1. NAVIS _____
2. OASIS _____
3. MTLS Container Terminal Management System _____
4. Maher Terminals Marine Terminal Automated Management System _____
5. Other(s) (please specify) ___________________________________________________
Choice Types
A= Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C= Undecided
48
F. Gate Clearance Systems: Automate the verification and inspection of drivers, truck tractors,
trailers, containers, and chassis moving into and out of marine, rail, air, and truck terminals. The
systems are used to verify booking, maintain security, and establish liability for damage.
Choice Types
A= Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C= Undecided
G. Asset Location and Management Systems (LMS): Locate and track a vehicle or container. The
systems are used to estimate time of arrival, minimize out-of-route travel, optimize equipment use,
and improve safety and security.
I am familiar with the following types of asset location and management systems:
a. Ship LMS
1. GPS _____
2. U.S. Coast Guard Vessel Traffic System (VTS) _____
3. Electronic Chart Display and Information Systems (ECDIS) _____
4. Portable Communication, Navigation and Surveillance Systems (PCNS) _____
5. Other(s) (please specify) _____________________________________________
b. Railcar LMS
1. Locomotive Automatic Train Control Systems (CATCS) _____
2. Amtech railcar AEI tags _____
3. Other(s) (please specify) _____
c. Truck LMS
1. Qualcomm OmniTracs
4. Highway Master
3. Other(s) (please specify) _____________________________________________
d. Container/Trailer LMS
1. Orbcomm Trailer System _____
2. Qualcomm Trailer TRANS7 _____
3. Savi WideTRAKJ _____
4. Other(s) (please specify) _____________________________________________
e. Chassis LMS
1. Amtech Chassis AEI tags _____
49
Choice Types
A= Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C= Undecided
COMMENTS:
SURVEY INSTRUMENT
CONFIDENTIAL
Intermodal Information Systems Based Technologies Survey
Please note: For the purpose of this survey, intermodal information technologies are defined as
technologies involved in acquiring, storing, processing, and distributing data and information by
electronic means (including radio, television, telephone, and computers) between two or more different
modes of transportation in such a way that all parts of the freight transportation process are efficiently
connected, seamless, coordinated, flexible, and continuous.
10. What are the three major products that your company manufactures or distributes?
1. ________ 2. ________ 3. ________
11.Do you use Intermodal Information Systems based technologies at your company?
Yes _____, No _____
If yes, please continue to sections B, C, D, E, F, and H of the questionnaire. If no, please fill out
Section G of the questionnaire (Yellow Page)
On the following pages are listed some statements concerning Intermodal Information Systems based
technologies. The choices you make in answering are:
Please read each statement carefully and then place the letter of one of the five choices given. Do not spend too
much time on any one statement. Use the last page for any comments you may wish to make.
Section C. Sources of Intermodal Information Technologies Knowledge. Please indicate below where you
hear about new intermodal information technologies by putting the letter of one of the five AChoice
Types@ in each of the blank spaces below.
Choice Types
A = Strongly Agree D = Disagree
B = Agree E = Strongly Disagree
C = Undecided
Choice Types
A = Strongly Agree D= Disagree
B = Agree E= Strongly Disagree
C = Undecided
Section E. Company Activities Being Affected By Intermodal Information Technologies. Please place the
letter of one of the five AChoice Types@ in each of the blank spaces below.
Choice Types
A = Strongly Agree D= Disagree
B = Agree E= Strongly Disagree
C = Undecided
Section F. Satisfaction With Intermodal Information Technologies. Please place the letter of one of the
five AChoice Types@ in each of the blank spaces below.
1. Top management at my firm is satisfied with our use of intermodal information technologies
_____.
2. Our employees are satisfied with our use of intermodal information technologies _____.
3. Our customers are satisfied with our use of intermodal information technologies _____.
4. My firm has benefited greatly from the use of intermodal information technologies _____.
5. My firm sales volume increased after the implementation of intermodal information technologies
_____.
6. Implementation of intermodal information technologies has allowed my company to handle
increased business more efficiently _____.
Choice Types
A = Strongly Agree D= Disagree
B = Agree E= Strongly Disagree
C = Undecided
54
Choice Types
A = Strongly Agree D= Disagree
B = Agree E= Strongly Disagree
C = Undecided
55
Section H. Familiarity of Intermodal Information Technologies System. The following systems are
divided in several categories, we would like for you to answer them by putting letter of one of the five AChoice
Types@ in each of the blank spaces below.
A. Shipment Information Systems: Manage the flow of materials and products from source to user. These
systems use information management and communications technologies.
Choice Types
A = Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C = Undecided
B. Security Systems: Monitor the conditions of vehicles, containers, and goods during shipment or in
storage at terminals. These systems are used to prevent theft and vandalism of trucks, chassis,
containers and freight.
Choice Types
A = Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C = Undecided
C. Customs Clearance Systems: Automate the filing, processing, review, and issuance of documents for
import and export of goods. The systems are used to automate transactions,
improve customs control, and minimize delays for shippers and receivers. These systems use
transaction processing software and communications technology.
Choice Types
A = Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C = Undecided
D. Ship Storage Management Systems: Plan and track the location of containers aboard ships. The
systems are used to maximize stability, minimize handling during loading and off-loading, position
refrigerated containers, and isolate hazardous cargo.
5. NAVIS _____
6. MTLS Vessel Planning System _____
7. Realtime Business Solutions Top X (Terminal Operation Package - Xwindow) _____
8. Other (please specify) ___________________________________________________
Choice Types
A = Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C = Undecided
E.Terminal Inventory Management Systems: Track and manage the movement of containers and trailers
within port, rail, and truck terminals. The systems are used to optimize the use of space in terminals,
manage the stocking of containers of different lengths, make efficient use of labor and equipment, and
schedule equipment repair and maintenance.
6. NAVIS _____
7. OASIS _____
8. MTLS Container Terminal Management System _____
9. Maher Terminals Marine Terminal Automated Management System _____
10. Other(s) (please specify) ___________________________________________________
Choice Types
A = Strongly Agree D = Disagree
B= Agree E= Strongly Disagree
C = Undecided
57
F. Gate Clearance Systems: Automate the verification and inspection of drivers, truck tractors,
trailers, containers, and chassis moving into and out of marine, rail, air, and truck terminals. The
systems are used to verify booking, maintain security, and establish liability for damage.
Choice Types
A = Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C = Undecided
G. Asset Location and Management Systems (LMS): Locate and track a vehicle or container. The systems
are used to estimate time of arrival, minimize out-of-route travel, optimize equipment use, and improve
safety and security.
I am familiar with the following types of asset location and management systems:
a. Ship LMS
1. GPS _____
2. U.S. Coast Guard Vessel Traffic System (VTS) _____
3. Electronic Chart Display and Information Systems (ECDIS) _____
4. Portable Communication, Navigation and Surveillance Systems (PCNS) _____
5. Other(s) (please specify) _____________________________________________
b. Railcar LMS
1. Locomotive Automatic Train Control Systems (CATCS) _____
2. Amtech railcar AEI tags _____
3. Other(s) (please specify) _____
c. Truck LMS
1. Qualcomm OmniTracs
2. Highway Master
3. Other(s) (please specify) _____________________________________________
d. Container/Trailer LMS
1. Orbcomm Trailer System _____
2. Qualcomm Trailer TRANS7 _____
3. Savi WideTRAKJ _____
4. Other(s) (please specify) _____________________________________________
58
e. Chassis LMS
1. Amtech Chassis AEI tags _____
2. Hughes Chassis AEI tags _____
3. Mark IV Chassis AEI tags _____
4. Other(s) (please specify) _____________________________________________
Choice Types
A= Strongly Agree D= Disagree
B= Agree E= Strongly Disagree
C= Undecided
General Comments:
60