U.S. Sens. Mark R. Warner and Tim Kaine (both D-VA) today pressed the Department of Veterans Affairs (VA) on the quality of care at nursing homes that serve Virginia’s veterans, following an investigation by USA Today and the Boston Globe that found that a majority of the VA’s 133 nursing homes – known as community living centers – have a higher percentage of residents suffering from pain and preventable complications than at comparable private care facilities.
U.S. Sens. Mark R. Warner and Tim Kaine (both D-VA) today pressed the Department of Veterans Affairs (VA) on the quality of care at nursing homes that serve Virginia’s veterans, following an investigation by USA Today and the Boston Globe that found that a majority of the VA’s 133 nursing homes – known as community living centers – have a higher percentage of residents suffering from pain and preventable complications than at comparable private care facilities.
U.S. Sens. Mark R. Warner and Tim Kaine (both D-VA) today pressed the Department of Veterans Affairs (VA) on the quality of care at nursing homes that serve Virginia’s veterans, following an investigation by USA Today and the Boston Globe that found that a majority of the VA’s 133 nursing homes – known as community living centers – have a higher percentage of residents suffering from pain and preventable complications than at comparable private care facilities.
Anited States Senate
WASHINGTON, DC 20510
June 26, 2018,
Mr. J. Ronald Johnson Ms. Rebecca J. Stackhouse
rector Director
Hampton VA Medical Center Salem VA Medical Center
100 Emaneipation Drive 1970 Roanoke Boulevard
Hampton, VA 23667 Salem, VA 24153
Mr. John A. Brandecker Dr. Adam M. Robinson, Jr.
Director Acting Director
Hunter Holmes McGuire VA Medical Center Washington DC VA Medical Center
1201 Broad Rock Boulevard 50 Irving Street NW
hmond, VA 23249 Washington, DC 20422
Dear Mr. Johnson, Mr. Brandecker, Ms. Stackhouse & Dr. Robinson:
We are writing to express our deep concer over recent reports in the media of inadequate care
provided in nursing homes overseen by the Department of Veterans Affairs (VA), including
those located in Virginia and Washington, D.C. Specifically, an investigation by US4 Today and
the Boston Globe revealed unacceptable conditions for patients in VA-run nursing homes across
the country.
Detailed data on VA nursing homes previously undisclosed by the Department indicate that
nursing homes in Hampton, Richmond, Salem, and Washington, D.C. have outcome metrics far
‘worse than private facilities. According to the VA’s tracking system, the VA faci
average, below private nursing homes on 9 of 11 indicators. The following metries for facilities
in the Commonwealth and in Washington are deeply alarming:
Residents reporting serious pain in the past five days
Hampton ~ 25.8% (VA) vs. 5.6% (private)
Richmond — 22.1% (VA) vs. 5.6% (private)
Salem ~ 32.4% (VA) vs. 5.6% (private)
Washington, D.C. ~ 25.67% (VA) vs. 5.6% (private)
Short-stay residents in serious pain in past five days
Hampton ~ 25.8% (VA) vs. 13.3% (private)
Richmond ~ 44.2% (VA) vs. 13.3% (private)
Salem ~ 19.0% (VA) vs. 13.3% (private)
Washington, D.C. ~ 37.45% (VA) vs. 1
32% (private)
Residents with serious bed sores
Hampton ~ 11.5% (VA) vs. 5.6% (private)
Salem — 17.3% (VA) vs. 5.6% (private)
Washington, D.C. — 16.4% (VA) vs. 5.6% (private)Residents with catheter left in the bladder
Hampton ~ 12.8% (VA) vs. 1.8% (private)
Richmond ~ 13.7% (VA) vs. 1.8% (private)
Salem ~ 13.6% (VA) vs. 1.8% (private)
Washington, D.C. — 11.6% (VA) vs. 1.8% (private)
Although we are disturbed that the VA did not voluntarily share this data, we are pleased that an
amendment was added to the FY 2019 Military Construction and Veterans Affairs
Appropriations bill, which recently passed the Senate. This legislation will ensure that this
information becomes public in the future. It is critical for the VA to be transparent about the
quality of care provided to our nation’s veterans. Stakeholders, patients, and their families
deserve to have a clear understanding of potential deficiencies. We are particularly interested in
understanding what steps each of your facilities are taking to address and mitigate these serious
problems, as shown by the data.
Our nation’s veterans deserve the best care we have to offer. We must renew our commitment to
‘ensuring that veterans have the high quality of care that is worthy of their service and sacrifice. It
is imperative that you determine a plan to alleviate these issues in the coming weeks.
Thank you for your attention to this matter. We look forward to your timely response.
Sincerely,
oon
MARK R. WARNER TIMKAINE
United States Senator United States Senator