525 W 7th St.

Maryville, MO 64468

Alyson Copp 816.719.4430 l alyson.copp@gmail.com

PROFILE:
 Hard working undergraduate student with 5 years of experience in customer service and 1 ½ years in
human resources
 Proficient in all Microsoft software, Neogov, Banner, Keystone, E-Verify, Validity, and Cascade
 Enhanced ability to make staffing decisions while coordinating and organizing the campus job posting
system
 Gifted speaker who appears at ease presenting before small and large groups, and easily interacts
with the audience to personalize the experience

EDUCATION:
Bachelor of Science in Human Services, Minor in Business Overall GPA: 3.76/4.0
Northwest Missouri State University (Northwest) , Maryville, MO August 2015-July 2019

WORK EXPERIENCE:
Office Assistant | Northwest Human Resources | Maryville, MO December 2016-Present
 Execute all student, faculty/staff, and off-campus job postings on the university website as the Neogov
Coordinator
 Facilitate the budgeting and posting of jobs to all outside advertising outlets including HigherEdJobs and
The Chronicle of Higher Education
 Administer confidential background checks to all newly hired faculty and staff members through the
Validity program
 Serve on selection committees to offer input of job candidates interviewing for faculty/staff positions
 Collaborate with co-workers to set up and host recognition events and ceremonies with over 300
attendees
 Strengthen the office atmosphere through multiple organizational initiatives by completing I-9 audits,
cleaning out the file room, and establishing a new system for student employment paperwork

Student Ambassador | Northwest Admissions Department | Maryville, MO January 2016-Present

 Showcase Northwest to potential students and their families, by giving over 60 dynamic and customized
campus tours a year
 Attend bi-weekly training sessions to expand knowledge on every department within the university

PROFESSIONAL EXPERIENCE:
Crisis Text Line, Counselor
 Demonstrate compassion and
understanding for people in potentially
life-threatening situations
 Quickly assess serious issues, such as
potential for suicide, self-harm, and rage
English as a Second Language, Conversationalist
 Showed patience by giving international
students conversation opportunities to
develop their communication skills
 Gave insight into American culture, and
discussed multicultural diversity