Professional Documents
Culture Documents
10 Must-Track Metrics
in Talent Acquisition
employee referrals.
1. SHRM
Additionally, talent acquisition technology provides a Create a standardized survey that measures candidates’
wide array of tools to support better communication experience based on their impression of the selection
between stakeholders. Even hiring managers—who process. Just a few negative candidate reviews can
don’t typically “live” in the world of talent acquisition dissuade top talent from applying to your company.
systems—benefit from strong talent acquisition
For example, 46% percent of candidates rate their
technology! When hiring managers can easily
candidate experience applying for jobs as poor to very
approve jobs, candidates, and offers from their mobile
poor. And worse, 64% said that they share information
devices, or interact with recruiters via email with all
about their candidate experience via social media. With
communications automatically tracked within the
this in mind, you definitely want your company to be
system, everything becomes simpler for all parties
perceived as candidate-friendly.2
involved. When hiring managers are able to sign into
the system to easily view all candidates for their jobs, As technology has expanded, many companies have
as well as each candidate’s stage in the hiring process, abandoned the personal aspects of hiring. However,
they begin to have access to the “bigger picture” they companies like Enterprise Holdings make it a priority
need to help resolve hiring bottlenecks. to keep the “human” within human resources.
2. https://www.icims.com/hiring-insights/for-employers/ebook-the-candidate-experience-playbook
interval. Tracking this feedback can help the policies and procedures, benefits information,
recruiter get to know the hiring manager’s and tasks to complete is centralized in one
preferences and ultimately fine tune recruiting location via this portal.
and screening processes over time.
As a result of these best-in-class onboarding tactics,
9. New Hire Turnover Rate a new hire feels more welcomed and prepared for
his or her new job faster, and is able to contribute
How to measure: The new hire turnover rate is
calculated by dividing the number of employees
that separate from the company (including by firing,
voluntarily leaving, retirement, etc.) by the total
number of employees during that time period. This can
be calculated in any set interval (i.e. month, year, etc.).