RESUME

Personal Details

GOPINATH RENGANATHAN

403, Block D8
Seksyen 2, Bandar Baru Wangsa Maju
53300 Kuala Lumpur
Tel :018 - 280 4800
Email: gopiinpavilion@gmail.com

Education

2001 – 2005 Degree in Business in IT

London School of Commence, London Bridge, UK

1999 - 2001 Sijil Pendidikan Malaysia, SPM

Sekolah Menengah Kebangsaan Methodist, Pulau Pinang

Course / Training

• In-house Management Training at Telawi Street Bistro

• In-house Management Training at Maxwell Cocktail and Grill
• Finlandia Spirit Training
• Hawana Club Spirit Training

Employment History

Year : May 2018 - Present

Employer : Geo Wine Sdn Bhd
Position : Bar Manager

Main Responsibility:
• Manage the business aspects of the bar, such as taking inventory and reordering supplies,
managing budgets.
• Hiring and training staff to provide excellent service to guest.
• Creating effective schedules and quickly resolving conflicts to ensure that bar is well
staffed during peak hours.
• Setting and enforcing quality and safety controls.
• Planning and taking part in promotional events.
• Diffusing tense situations between guess or staff members to prevent possible safety and
legal issues, ejecting unruly persons.
• Maintaining a good atmosphere among guess.

Year : 2017 – March 2018

Employer : The Barn KL
Position : Assistant Restaurant Manager

Main Responsibility:
• Provided highest level of customer service with a positive and professional attitude
 • Oversaw training needs, inventory control, supply orders, and other logistical
responsibilities
• Maintained relationships with upper management and assisted in expense management
• Designed, developed and executed menus, quality control, and seasonal specials.
• Planned and arranged dinners, luncheons and receptions for up to 200 people.
• Assisted and contributed with the coordination of meetings and events in our private
dining room
• Controlled inventory by creating Excel Spreadsheets for orders, maintained set pars
calculations of paper cost percentages from the working of the profit and loss report.
• Coordinated scheduling for employees to effectively provide every day services and
special events
• Monitor and evaluate team member’s performance; provide supervision and professional
development

Year : 2011 - 2016

Employer : TENSION.COM (F&B Event Management)
Position : Management & F&B Trainer

Main Responsibility:
Involved in organizing event and promoting product based on F&B and finding new event which
is produce accurately reflect the focus of the company, encapsulate a wealth of information and
portrayed from a sales focused perspective. The details of job description are:
• Organizing event and handling the F&B Department (such as Hennesy Artistry, 42 Below,
Finlandia).
• Organizing and getting the right amount of staff for each event.
• Making sure all of the stock, garnish is available and following SOP accordingly.
• Checking the inventory before each event.
• Giving proper training and instruction.
• Making sure the event runs smoothly.
• Making sure the closing inventory tellies up.
• Also consult for fine dining, semi fine dining and also any new F&B outlets.
• Provide training to cooks, barista, bartenders, waiting staff about the food, drinks which
is on the menu and also teaching them the history and how to approach the customers.

Year : 2014 - 2015

Employer : 21 Kitchen and Bar Changkat Bukit Bintang
Position : Bar Manager

Main Responsibility:
Involved in daily sales of the outlets and communicating to the owners to improve the business
and handling
the daily chores. Also managing the bar and the floor to make sure the business run smoothly.
The details of job description are:
• Starting the day with reading the daily report, email and situation of the outlet.
• Making sure the inventory is according to bar stock.
• Reaching out the kitchen and bar to find out the 86 items and coming up with the solution
or alternative induct daily briefing with the staff and making sure everything is in order.
• Making sure the operation and staff follow the house SOP.
• While the operation is running, making sure customer satisfy with the service and no
complaint was raised up by the customers.
• Conduct the daily closing sales and emailing the report to the upper management and
owners.
• Prepare weekly schedule for the bar and floor staff.
• Ordering the supplies which is needed and make sure the stock is enough and following
the PAR level.
Year : 2013 - 2014
Employer : Palace of the Golden Horses
Position : Call Operator

Main Responsibility:
Customer services and attend incoming and outgoing calls. Manage online booking and in-house
sales.

Year : 2009 - 2014

Employer : Telawi Street Bistro; Guestrodome Sdn Bhd
Position : Management in trainee (MIT)

Main Responsibility:
Involved in daily sales of the outlets and communicating to the owners to improve the business
and handling the daily chores. Also managing the bar and the floor to make sure the business run
smoothly.
The details of job description are:
• Starting the day with reading the daily report, email and situation of the outlet.
• Making sure the inventory is according to bar stock.
• Reaching out the kitchen and bar to find out the 86 items and coming up with the solution
or
• alternative induct daily briefing with the staff and making sure everything is in order.
• Making sure the operation and staff follow the house SOP.
• While the operation is running, making sure customer satisfy with the service and no
complaint was raised up by the customers.
• Conduct the daily closing sales and emailing the report to the upper management and
owners.
• Prepare weekly schedule for the bar and floor staff.
• Ordering the supplies which is needed and make sure the stock is enough and following
the PAR level.

Year : 2007 - 2009

Employer : Barcelona Sunway
Position : Supervisor

Main Responsibility:
• Supervise staff and make sure daily operation run smoothly.
• Conduct daily briefing and check inventory.
• Coming up with new cocktails and bar menu.
• Make sure staff follow in house SOP.

Year : 2005 - 2007

Employer : Laundry Bar at The Curve
Position : Bar Captain

Main Responsibility:
• Stocking up inventory.
• Supervising Staff and reporting to the upper management regarding to daily business
outcome.
• Managing in house event.

Year : 2003 - 2005

Employer : Maxwell Cocktail and Grill, London
Position : Bartender to Bar Manager

Main Responsibility:

Involved in daily sales of the outlets and communicating to the owners to improve the business
and handling the daily chores. Also managing the bar and the floor to make sure the business run
smoothly.
The details of job description are:
• Starting the day with reading the daily report, email and situation of the outlet.
• Making sure the inventory is according to bar stock.
• Reaching out the kitchen and bar to find out the 86 items and coming up with the solution
or alternative induct daily briefing with the staff and making sure everything is in order.
• Making sure the operation and staff follow the house SOP.
• While the operation is running, making sure customer satisfy with the service and no
complaint was raised up by the customers.
• Conduct the daily closing sales and emailing the report to the upper management and
owners.
• Prepare weekly schedule for the bar and floor staff.
• Ordering the supplies which is needed and make sure the stock is enough and following
the PAR level.

Year : 2002 - 2003

Employer : Sound Republic, London
Position : Bus Boy / Bartender

Main Responsibility:
• Stocking up inventory.
• Supervising Staff and reporting to the upper management regarding to daily business
outcome.
• Managing in house event

Year : 2001 - 2002

Employer : Shamrock Penang
Position : Waiter

Main Responsibility:
• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendations, answering questions and sharing additional
information with restaurant patrons

EXPECTED SALARY

RM 3,800.00 (negotiable)

SKILL

• Computer Skill: Microsoft Office – Word, Excel, Power Point, Outlook

• Basic Accounting Skill
• Flairing
REFERENCE

Mr. Reynold
Operation Manager
Geo Wine Sdn Bhd
Tel.: +6 012 203 4908

Christopher Anthony Peter

Restaurant Manager
The Barn KL
Tel.: +6 010 200 8379
Raj Kumar
Manager
Telawi Street Bistro
Tel.: +6 011 3108 4945

Nurul Jannati
Human Resources Executive
Guestrodome Sdn Bhd
Tel.: +6 018 401 4900