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Scenario: As a newly appointed Assistant Human Resource Manager for Harrods, you have been

asked to write an essay explaining of Human resource Management in terms of resourcing an


organization with talent and skills appropriate to fulfil business functions.

Explain the purpose and the functions of HRM, applicable to work force planning and
resourcing in Harrods
“Having an educated and drawn in workforce has brought about numerous substantial advantages.
Harrods trusts that half of its activity is done through sufficient HRP. It includes deciding the
correct need of HR Harrods needs. Arranging is huge for Harrods long haul achievement and
without the same, any business movement can't be performed consummately. At Harrods, HRM
capacities are a key factor along these lines, stressing on the arranging of HR. The prime purposes
for the human asset arranging at Harrods include its point of setting up a connection in the midst
of the authoritative techniques to human asset arranging. HRP has permitted Harrods just not to
evaluate its current need of HR yet all the while decide the work request, foresee the future work
supply, finding the sort of representatives it require and in the end coordinate the request and
supply of work. With the assistance of human asset arranging, Harrods can adequately and
proficiently deal with its HR. Harrods needs a broad human asset arranging which incorporates
contracting of talented representatives, regulating worker strategies, finance administration and
representative preparing programs for its long haul development in future”

Explain the strengths and weaknesses of different approaches of recruitment and selection
used by Harrods.
“Harrods enrollment and choice procedure is significantly more powerful. Keeping a point of
giving equivalent open door, the Harrods advises the up and coming opportunities on its official
site, accomplice sites and occupation entrances in this way, expanding the simple access to more
number of qualified possibility to apply for the opportunity. Harrods determination process is
additionally relatively successful. With respect to picking the best hopeful, the HR office attempts
different stages, for example, telephonic meeting, psychometric evaluation, inclination test and
direct meeting. It has been watched that Harrods can influence its enlistment and determination to
process more viable and finish by presenting new HR arranging strategies and receiving the
procedure of set of working responsibilities and employment particular at the phase of online
application. The extent of imminent candidates is fundamentally diminished. Outside enlistments
gives more extensive enrollments and more extensive experience. In addition, interior enrollment
does not bring any new abilities, its decrease wide conceivable outcomes of imaginative thoughts,
may reasons for disdain among candidates not named. Outside enrollment is a long procedure. It
devours a ton of time and vitality from the HRM Function to deal with all the activity hopefuls in
the choice procedure. Because of promotions and meetings required for outer enlistment, the
procedure gets more costly. To discover the most ideal applicant, infrequently it takes a great deal
of looking and screening. Outside enrollment may not be sufficiently successful to uncover the
best competitor. Competitor may phony or mislead make him or her look reasonable for the
activity. Outer enrollment may cause issue among the current representatives. They may get a
handle on left or not given the open door”

In order to achieve business objectives talents and skills are vital to Harrods. Assess how the
functions of HRM can provide talent and skills
“It has been expressed before that the parts and duties of the line chiefs at Harrods is very critical
in accomplishing its attractive business objectives. The line directors in the long run oversee the
key elements of the HRM display honed in Harrods and subsequently, it is basic for them to have
the characteristics of truthfulness, quarrelsome, familiar and ethical in nature. Harrods is
continually getting a charge out of worldwide noticeable quality and worthwhile market position
in light of its powerful and particular administration framework. The particular parts and
obligations of line administrators is a prominent factor behind Harrods accomplishments. Line
directors are dependable of giving a sufficient supervision to its subordinates and are responsible
to offer them help at whatever point required and take care of their issues in ordinary operations
of the business. Harrods solid working environment culture has developed a wellbeing and social
care in the midst of the line supervisors and the representatives further permitting them in being
faithful towards the brand”

Evaluate the strengths and weaknesses of different approaches to recruitment and selection
Approach Strengths Weaknesses
Variable pay Motivates for performance Individuals do not always
have control over factors that
Cost effective
affect productivity
Clearly links organizational
Earning vary from year to year
goals and individual rewards
Can cause unhealthy
competition between
employees

Team based rewards Encourages individuals to Difficult to evaluate team


work together performance sometimes
Promotes goal of team based Equity problems could arise if
work all members are paid equally

Skill based pay Increases the skill levels of Employers may end up pang
employees. for unneeded skills
Increases the flexibility of the Employees may not be able to
work force learn some skills and may feel
demotivated
Can reduce number of
employees needed

Critically evaluate the strengths and weaknesses of different approaches to recruitment and
selection, supported by specific examples
Basic assessment is the ability of evaluating the qualities and shortcomings of a bit of work, and
of understanding the significance of its commitment to the subject. Productive and powerful
preparing and improvement of representatives is a basic component for Tesco's proceeding with
development in an undeniably business world. Tesco requires workers who are submitted and
adaptable with a specific end goal to help its extension of the business. The extension of Tesco
depends on holding existing clients and gaining new ones. All clients should be sure and glad in
Tesco. This depends on submitted and adaptable workers conveying the most noteworthy measures
of administration to meet Tesco's destinations. Tesco's organized way to deal with preparing and
building up its current and new workers gives a solid establishment to its proceeding with
development.

Scenario: As a part of your new assigned duties, you have been asked by the Human Resource
Manager to write a report evaluating the effectiveness of the key elements of Human Resource
Management in an organization.

Explain the benefits of different HRM practices within Harrods for both the employer and
employee

The following rewards are offered to employees in Harrods to keep the organizational goals
aligned with the personal goals, these are the following rewards offered to them,
• Those workers who are associated with the reevaluating of the procedures which spares
association some cost are remunerated.
• High performing workers are remunerated far beyond their general pay to keep them
fulfilled and persuaded so as to keep them with the association and decrease turnover.
• Keeping reward framework all around lined up with the business hones keeps the
straightforwardness and suspicion that all is well and good as far as the compensation reaches and
balance among that of representatives who are working different associations in a similar industry.
• Career arranging and future wanting to fill the key official positions inside propels the
representative to endeavor to achieve that objective additionally it helps in the profitability of the
workers
• Stock choice designs are offered to the workers so they can be offered higher bundles with
the benefit sharing of the business.
• Golden umbrella and handshakes are some basic practices followed in the associations
likewise help and goes about as method for compensating the representatives
• Employee of the month is perceived at Harrods keeping in mind the end goal to propel
them and perceiving their commitment in the association

• Recognizing the endeavors put in by the worker helps in spurring them. They work harder
to acquire more acknowledgment exceptionally appropriate for the general population with high
requirement for control.
Harrods in each one of the cases portrayed above has a to a great degree powerful and all around
organized reward structure to compensate the agents for the constant work they put in and is
sensible for all the kind of specialists with different motivational drives.
Evaluate the effectiveness of different HRM practices in terms of raising Harrods profit and
productivity

“Reward is for consummation of particular action or assignment. There are distinctive prizes at
Harrods. Compelling prize frameworks are frameworks, which compensate individuals and push
representatives to work harder. The adequacy of these prizes relies upon various factor. This
viability to a great extent relies upon how and when they are utilized. For instance, a worker has
worked harder however isn't paid according to his dedicated. This will debilitate the worker and
the representative will be disappointed and Harrods keep this from happening. Then again, if the
representatives are paid for their diligent work, they will fell that organization administer to them,
and the worker will work harder. This is called uplifting feedback. Reward arrangement of
association is helping for keeping the staff individuals roused and build up the aggressive
workplace in which worker of inn are expanding the level of commitment and also advertising
wanting to accomplish the objectives and goals more expert way. It has been watched that Harrods
compensate framework is slanted towards the development of a hierarchical culture that depends
on faithfulness and the reliability alongside the business destinations and benefits of the brand.
Harrods methodology of regarding the workers as a precious resource is the center estimation of
the remunerating framework additionally making it considerably more viable. The reward
framework rehearsed at Harrods seek after the motivational hypothesis practices and standards
while actualizing the remunerating methodologies for repaying the representatives ability needs
along these lines, enabling them to imagine their own and expert development with the brand.
Prizes that are given as advancements in the progression as indicated by their duties and exhibitions
has helped Harrods in keeping the representatives assurance high and all the while meeting the
brand's measures. Harrods offers its workers with both natural and outward rewards. Conveyance
of inborn prizes has helped Harrods in drawing in new and holding the old workers while outward
rewards have caused in increasing the value of the representatives' execution and capability. The
reward framework at Harrods isn't just powerful yet in addition gives cash esteems to the
representatives. Besides, representatives' execution and work quality is lifted up through reward
and motivations and on occasion particularly amid merriments, through blessings. Harrods
remunerate frameworks is viable in view of its numerous branches in various areas. At the point
when the representatives are furnished with reward or impetuses, they can utilize it as per their
need along these lines upgrading their imagination at work, inspiration and positive nature.”

Explore the different methods used in HRM practices, providing specific examples to
support evaluation within Harrods.

“In Harrods, the key goal behind embracing the elements of HRM is to adjust the workers' close
to home objectives to those authoritative objectives of brand Harrods. The HR division is capable
of setting up a satisfactory arrangement keeping in mind the end goal to adjust the representatives'
vocation towards accomplishing the objectives of the association. Harrods points in keeping its
workers profoundly energetic for effectively achieving its authoritative objectives, as it solidly
trusts that spurred representatives give better commitments in driving the store towards its coveted
development. Moreover, Harrods HR office is likewise obligated for proper human asset
anticipating offering the representatives with better and equivalent open doors at work along these
lines, permitting them in accomplishing advancements and develop professionally. The HR
capacities inside Harrods are further useful in surveying the representatives' needs and
simultaneously investigate their preparation needs. Confer of different preparing programs has
empowered the workers at Harrods in building up their aptitudes as indicated by the quickly
changing business needs and henceforth, dealing with their advanced objectives. Workers are been
set up for assuming the future parts through picking up the ability required and learning that they
pick up from preparing occasions”

Critically evaluate HRM practices and application within an organizational context, using a
range of specific examples

“HRM hones in little and medium-sized organizations has caught expanded consideration as of
late. The essential suppositions oftentimes .Assume homogeneity among littler firms, e.g., they are
casually sorted out, with correspondingly casual HRM hones. Association relevant factors
incorporate organization Size, methodology, innovation, culture and the earth (particularly
different associations or establishments). These factors have been recognized as conceivable
indicators of HRM hones in a few investigations will probably report having business based
preparing programs. As anticipated, organization measure is related with more formal HRM works
on, including more prominent normality of execution evaluation and more noteworthy probability
of boss based preparing”

Scenario:
Your Manager has asked you to write a report analyzing internal and external factors that affect
Human Resource Management decision-making, including employment legislation
Analyze the importance of employee relations in Harrods with respect to influencing HRM
decision-making
With particular regards to dismissal the key reasons for cessation of employees could be due
to;
• Low execution: The commitment of worker is low and not meeting the benchmarking
standard of the association which may prompt the cession. Each association holds and inspires the
gainful staff individuals who have critical commitment in procedure of accomplishing objectives.

• Behavior and Attitude: Management anticipates from representatives to keep up the


workplace and train. The worker ought to act well with the clients, merchants, subordinates and so
on.
Taking everything into account, worker may feel that it is important to stop a representative from
the activity. Harrods can trust that a few workers are not carrying on professionally. That is the
representatives are dealt with unreasonably or the worker are not inspired. This sort of worker can
harm Harrods' benefits in view of their sentiments of denied. These disappointed representatives
carry on gravely with the client. Subsequently Harrods business and brand picture are influenced
contrarily. So cession is the vital arrangement.
Identify the key elements of employment legislation and the impact it has upon HRM
decision-making
“The lawful and administrative system of UK affects the approaches identified with representative
discontinuance at Harrods. The system does not enable the association to terminate a worker
without a legitimate reason. Harrods serves earlier notice to the representative for business
suspension. The association gives a substantial and a reasonable explanation behind the work end
and gives every single authoritative report to the representative like experience letter,
compensation authentications and so forth. Following presents a portion of the key standards,
which administer business suspension. Arranging with administrative structure amid work
suspension is fundamental for Harrods to meet the standard it has set for itself in the market. It has
been watched that Harrods work end course of action coordinates the necessities of lawful
structures and does not disregards the terms and conditions it determines. In the event that, the
representative feels that Harrods has embraced wrongful measures in firing the work then he/she
can drag the worldwide brand to the council. It is basic that both the gatherings have enough proof
to legitimize their activities and cases. In the event that Harrods is sentenced, it not exclusively
should repay the representative's misfortunes yet it may contrarily influence its picture in the
worldwide market. Be that as it may, if the representative's cases are observed to not be right,
he/she may misfortune the work for all time and can confront a claim recorded by Harrods for
discoloring its picture”

Evaluate the key aspects of employees’ relations management and employment legislation
that affect HRM decision–making in Harrods

1. There should not be any discrimination like gender, religion & age etc. for termination of job.
2. Employment act 2010 enforces organization to provide equal opportunities to its employees
3. The management needs to give prior notice as per Employment Right Act 1996 (Section 86).
4. In case of unfair cessation employee can go to court and file a legal law suite

Critically evaluate employee relations and the application of HRM practices that inform and
influence decision-making in an organizational context.

• Determining Harrods destinations: it is fundamental that Harrods business targets be


expressed absolutely as it in the long run will help the administration in breaking down regardless
of whether the organization is all around arranged in the terms of HR for achieving the objectives.
• Determine the overall stock: in this stage, the HRM demonstrate received by Harrods
ascertains its worker quality regarding execution and mastery further permitting the administration
in distinguishing if there is surplus or lack of any aptitude.
• Forecasting:, the human asset division in this stage predicts the prerequisite of HR Harrods
would require soon.
• Estimating the holes: At this stage, the HRM group for meeting the circumstance makes an
arrangement. Say for instance, if there is lack of workforce, an arrangement is made for selecting
representatives with attractive aptitudes though in the event of overabundance number of workers,
they can be laid off.
• Devising activity design: the HR group at that point outlines an activity design. If there
should be an occurrence of enrollment, abilities coordinating the activity are recognized and design
is made in how to draw in the best assets while for laying off the surplus workers a procedure is
made for how to end them without reveling into any legitimate inconveniences.
• Implementation of activity design: at this stage the arrangement that is created is executed
for all intents and purposes which do the HR individuals additionally screen and inadequacies are
altered

Scenario
While working as an intern in the HR Department of Harrods you have been asked to take part in
testing the new recruitment and selection process.
Illustrate the application of HRM practices in a work-related context using specific examples
Below are questions. Please ensure to answer each question correctly.

1. Explain the importance of job and person specifications for the recruitment and selection
process.

2. What impact does technology have on recruitment and selection?

3. Discuss an interview and preparation best practice.

4. Discuss a selection best practice

Provide a rationale for the application of specific HRM practices in the context of Harrods
Attributable to statistic change and also global and national weights, associations should desert as
a rule common youth-driven HRM hones for age-nonpartisan HRM that is comprehensive of the
whole workforce, paying little heed to age. With a specific end goal to do as such, associations
swing to 'best practice' guides. These, be that as it may, don't have a tendency to separate proposals
by nation or potentially area.

System

• HR enhances the organization's primary concern with its information of how human capital
influences authoritative achievement.
• Compensation

HR remuneration pros create reasonable pay structures that set organization compensation focused
with different organizations in the territory, in a similar industry or organizations seeking
representatives with comparable aptitudes.

• Benefits

Advantages authorities can decrease the organization's expenses related with turnover, wearing
down and contracting substitution specialists.

• Safety

Businesses have a commitment to give safe working conditions.

References
https://www.locusassignments.com/solution/unit-21-human-resource-management-
assignment-harrods
https://www.locusassignments.com/solution/unit-21-human-resource-management-
assignment-solution-harrods
http://colbournecollege.weebly.com/unit-3-human-resource-management/learning-
outcome-four-apply-human-resource-management-practices-in-a-work-related-
context
https://www.locusassignments.com/assignment/Unit-3-Human-Resource-
Management-WoodhIll-Assignment-Brief
https://www.locusassignments.com/solution/unit-22-human-resource-management-
assignment-harrods
https://link.springer.com/chapter/10.1007/978-3-642-15594-9_9

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