6 Month Training Plan 1.9 - AB - 2016 PDF

Ongoing Training & Competency Assessment NPLQ 8
Third Edition – February 2016

© IQL UK Limited
Acknowledgements
Development
Alex Blackwell
Editorial Advisors
Martin Symcox
Keith Sach
Ian Prosser
IQL Programme Board
Authors note
Throughout the text the masculine includes the feminine (unless the context dictates otherwise) and vice versa.
“National Pool Lifeguard Qualification” is a registered UK trade mark of the Royal Life Saving Society UK.
Page 2 of 34 IQL Ongoing T&CA Edition 3

Royal Life Saving Society UK
River House, High Street, Broom,
Warwickshire, B50 4HN
Tel: +44 (0)1789 773994 Fax: +44 (0)1789 773995
E-mail: lifesavers@rlss.org.uk
Web: www.rlss.org.uk
For further information about this publication contact:
IQL
River House, High Street, Broom,
Warwickshire, B50 4HN
Tel: +44 (0)1789 773994 Fax: +44 (0)1789 773995
E-mail: mail@iql.org.uk
Web: www.rlss.org.uk

Contents
Introduction [ p4 - 6 ]
A. 6 session Ongoing Training and Competency Assessment Plan – A1 A2 [p8 - 9 ]

Comprehensive scheme of work detailing content for sessions 1-6 that meet the requirements in MHSISP (para 162) that include:-
o The lifeguard, swimming pool and supervision

o CPR, AED and First Aid
o Intervention, Rescue and Emergency Action Plan
B. Session Plans - B1 B2 B3 B4 B5 B6 [p10 – 22]

Lesson plan for session’s 1-6 giving comprehensive detail on how to deliver content linking with each facility’s site specific Normal Operating
Procedures and Emergency Action Plan.
C. Incident matrix - [p23 - 24]

Selection of early and later intervention incidents to be used in sessions 1, 3 and 5. Incidents include the use of the whole team i.e. Duty Manager,
receptionist and plant engineers etc. Blank form to produce site specific matrix.
D. Attendance registers - D1 D2 D3 D4 D5 D6 [p25 – 30]

Register and competency record for lifeguards attending Ongoing T&C.
E. Individual Ongoing Training and Competency Assessment Record [ p31 ]

Individual Ongoing T&CA record for each member of staff who carries out lifeguard duties
F. Produced automatically by T&CA online database
G. Ongoing Training and Competency Assessment Managers Wall Chart [ p32 ]

Wall chart for managers displaying Ongoing T&CA records for all staff who carry out lifeguard duties and National Pool Lifeguard Qualification expiry
dates and date of induction completed.
H. New starter and return to work Competency Assessment [p33]

Lifeguard Competency Assessment sheet for any prospective new employee who holds a current NPLQ or for an employee who is returning to work
after an absence greater than one month.

INTRODUCTION
This Ongoing Training and Competency Assessment (T&CA) document for pool lifeguards is provided as part of IQL’s service to Approved Training Centres.
The majority of Approved Training Centres are both employers and pool operators.
Edition 3 of the OT&CA document has been specifically written to encompass the core syllabus of the 8 th Edition of the RLSS UK National Pool Lifeguard
Qualification (NPLQ) and replaces all previous editions in line with the new lifeguard manual (4th edition 2012).
8TH EDITION NATIONAL POOL LIFEGUARD QUALIFCATION
The T&CA can also be used by pool operators as one method to ensure that all existing pool lifeguards are suitably trained and have been updated in the 8th
Edition of the NPLQ. Where a centre implements the T&CA for all lifeguards delivering sessions 1-6 (one session per month) in full all lifeguards will be 8th
compliant at the completion of the sixth session.
TRAINING AND DELIVERY
Where a leisure centre has a range of swimming pool types and features it is essential that training sessions are delivered across the range of pools utilising
each pools features to ensure lifeguard competency is maintained across the range of pools.
VERIFICATION OF LIFEGUARD COMPETENCE
The T&CA content is designed so trainer assessors can verify competence of each lifeguard by the end of each session relating to the relevant content for
each specific month.
The trainer assessor signature on the register confirms lifeguards have met the required level of competence by the end of the training and competency
assessment and:-
 The lifeguard has demonstrated the techniques programmed for the month to a level of competence that would enable them to pass the NPLQ
 The lifeguard has demonstrated their fitness ability to the required level of competence to pass the fitness elements of the NPLQ (timed swims) – 2, 4
and 6
 Through group questioning and incident training the lifeguard has demonstrated a level of competence and understanding in the site specific NOP
and EAP

LEGAL DUTIES AND RESPONSIBILITIES
The employer must comply with the requirements of the Health and Safety as Work Act 1974, in particular section 2 – General duties of employers to their
employees, section 3 – General duties of employers and self-employed to persons other than their employees and section 9 – Duty not to charge employees
for things done or provided pursuant to certain specific requirements.
An employer must also comply with the requirements the Management of Health and Safety at Work Regulations 1999 and in particular:
Section 13 – Capabilities and training
(1) Every employer shall, in entrusting tasks to his employees, take into account their capabilities as regards health and safety.
(2) Every employer shall ensure that his employees are provided with adequate health and safety training-
(a) on their being recruited into the employers undertaking; and

(b) on their being exposed to new or increased risks because of –
(i) their being transferred or given a change of responsibilities within the employer’s undertaking,
(ii) the introduction of new work equipment into or a change respecting work equipment already in use within the employer’s undertaking,
(iii) the introduction of new technology into the employer’s undertaking, or
(iv) the introduction of a new system of work into or a change respecting a system of work already in use within the employers undertaking.
(3) The training referred to in paragraph (2) shall-
(a) be repeated periodically where appropriate;

(b) be adapted to take account of any new or changed risks to the health and safety of the employees concerned; and
(c) take place during working hours.
Manslaughter
All involved in the operation, management and lifeguarding of swimming pools could potentially be subject to criminal charges in the event of an accident.
Under the Health and Safety at Work Act 1974 (the HSWA), all pool owners and managers have general obligations to protect the public. However, it is not
just pool owners and managers who are required to look out for the public. Responsibility for health and safety in swimming pools falls upon a wide range of
people who have involvement with their management and operation; including local authorities, trusts, management contract companies, senior staff, and
employees, such as lifeguards.
It is not only individual lifeguards who may face prosecution for manslaughter if there is a death in a pool. All organisations need to consider their potential
liabilities as corporations or similar bodies. The Corporate Manslaughter and Corporate Homicide Act 2007 (the Act), which came into force throughout the
UK in April 2008, will make it easier for organisations to be prosecuted for manslaughter. The new law focuses on the notion of a ‘management failure’,
shifting the emphasis from a negligent act by a single senior officer or manager, to focus on the adequacy of the organisation’s arrangements and practices.

“Managing Health and Safety in Swimming Pools”, HSE, 2003
The pool operator should follow the guidance provided by the Health and Safety Executive (HSE) in seeking to comply with the law. This guidance is
contained in the HSE’s publication “Managing Health and Safety in Swimming Pools”(MHSISP). This resource is designed to assist the industry to meet the
guidance and endorses the use by pool operators of using RLSS UK Pool Lifeguard Trainer Assessors.
Trainer Assessors are called upon by employers to deliver Ongoing T&CA. This document is aimed at establishing and verifying competency by continual
assessment by the Trainer Assessor throughout, so records focus solely on recording competence.
MHSISP covers the importance of record keeping (paragraph 163). This document includes individual Ongoing T&CA records and a “quick view” manager’s
wall chart.
All those lifeguarding whatever their employment status, e.g. full-time, part-time, casual or volunteer, must have the same monthly T&CA provision. This
requirement also applies to every employee who undertakes the role of a lifeguard independently of the actual employee job title, e.g. Lifeguard, leisure
assistant, recreation attendant, duty manager.
Of the three key requirements of a lifeguard, that is:
Qualification (MHSISP paragraph 161)

Competency (MHSISP paragraph 159 & 162)
Uniform (MHSISP paragraph 169)
This document is intended to cover the second of these, i.e. “Competency”; the 8th Edition of the National Pool Lifeguard Qualification (NPLQ) meets the first
requirement, i.e. “Qualification”.
During Ongoing T&CA sessions, the objective is for lifeguards to demonstrate competence. No record is required until competence is demonstrated. If there
is any lack of competence, further training should be provided until competence is achieved. If it simply cannot be achieved, the employee should not
continue poolside duties until the required competence is demonstrated.
The content of this document is driven by MHSISP (paragraph 162). The following assumptions are made with the Ongoing T&CA plan:-
 Lifeguards are equipped, when responsible for an area of the pool, with a torpedo buoy (or suitable rescue aid) and whistle
 Ongoing T&CA is arranged in a two hour period with each session delivered in full
 Facilities are available for one hour dry-side and one hour pool for each T&CA monthly session
Ongoing Training and Renewal of the RLSS UK National Pool Lifeguard Qualification
It is important to differentiate between the pool operator’s responsibility to provide ongoing training to ensure employees remain competent and the renewal
criteria for the RLSS UK National Pool Lifeguard Qualification. Just because an employee has met the renewal criteria to be re assessed this does not negate
the need (or assume the employer has met their duty under the law) for an employer to continue to provide Ongoing Training and Competency Assessment
for Pool Lifeguards.

A1 6 session Ongoing Training and Competency Assessment plan
2 hours The Lifeguard, CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and Emergency
contact time Swimming Pool and Action Plan (1 hour)
Supervision (20 min)
(1) NOP / EAP Refresher Training 1.0 Priorities of Casualty 3.0 Priorities of First Aid 1.1 Putting the Casualty First
Management
1.0 - 1.1.1 Role of the Lifeguard. 3.3 Hygiene Procedures and Importance 1.2 Teamwork
Jan Accountability and Overview of 1.2 Turning a Casualty onto the
Health and Safety as it applies to Back 3.4 Needles and Sharps 1.3 Identifying an Emergency
July lifeguarding
1.3 Managing Regurgitation of 3.5 History, Symptoms and Signs 1.4 Types of Casualty
1.2 Maintaining Standards Stomach Contents
3.10 Heart Attack 1.5 Lifeguard Entries
1. 4 – 1.4.1 Uniform, Equipment and 1.4 Recovery Position
Jewellery 3.11 Shock
1.8 – 1.9 CPR Adult, Child and
Infant
1.5 – 1.5.2 Customer Care
Proactive (early intervention) and reactive incidents (20 min)
(2) NOP / EAP Refresher Training 1.16 – 1.16.5 Choking 3.12 - 3.12.3 Breathing Problems 1.6 Personal Safety during Rescue
1.9 Other Policies and Procedures 1.6 Cardiac Arrest 3.13 Dressings and Bandages 1.6.1 Defensive Block with Torpedo Buoy
Feb
1.7 Principles of Airway 3.14 Bleeding 1.6.2 General Principles of Escape
Aug 2.6 Risk Assessment
Management
3.15 Burns and Scalds 1.6.3 Separating Multiple Casualties
2.8 Features and Hazards in a Pool 1.10 – 1.13 More than One Rescuer
Environment and CPR 1.7 Rescue Equipment
 Premises and utilities 2.0 – 2.8 AED (Tick if covered: □)

 Task and activities
 People hazards
Fitness, skills and team work (20 min)
(3) NOP / EAP Refresher Training 1.12 Drowning and CPR 3.16 Electric Shock 1.12.1 Rescue Breathing in the Water
2.11 Supervision of Specialist 1.8 – 1.9 CPR Adult, Child and 3.17 Fractures 2.1 Recognising a Potential Spinal Injury
Mar Activities and Equipment Infant
3.18 Slings 2.2 Principles of Casualty Management
Sept 3.1 Early Intervention and Accident 1.12 Drowning and CPR
Prevention 3.19 Dislocation 2.4 Rescue Techniques (spinal)
1.8 Lone Rescuer and CPR (point
 Feedback on site specific 5B)  Vice Grip turn trawl / Head splint into stabilisation and
accidents and near misses Recovery onto Poolside
 Tick if covered: Rescue Board □ PXB □ N/A □

A2 6 session Ongoing Training and Competency Assessment plan
2 hours The Lifeguard, CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and Emergency
contact time Swimming Pool and Action Plan (1 hour)
Supervision (20 min)
(4) NOP / EAP Refresher Training 1.16 – 1.16.5 Choking 3.20 Sprains and Strains 1.8 Types of Rescue
3.2 10:20 Scanning System 1.10 – 1.13 More than One 3.21Cramp 1.8.1 Poolside Based Rescues
Apr Rescuer and CPR 1.8.2 In-Water Rescues
Oct 3.3 Programmed and 3.22 Head Injuries 1.8.3 Special Equipment Rescues
UnProgrammed Session 2.0 – 2.8 AED (Tick if covered: 1.8.4 Contact Tows
3.23 Eye Injuries 1.8.5 Support Tows
3.4 – 3.4.3 Lifeguard Zones
□)
3.24 Dental Injuries
3.5 Scanning
(5) NOP / EAP Refresher Training 1.14 Problems with CPR 3.25 Fainting 1.9 Rescue Skills
3.6 Maintaining Concentration 1.14.1 Tracheostomies 3.26 Stroke 1.9.1 Turning Unconscious Casualty on the Surface of the Pool
May 1.14.2 Regurgitation 1.9.2 Recovering Submerged Casualties
Nov 3.7 Lifeguard Numbers and 1.14.3 Air in Stomach 3.27 Poisoning – Drug, Alcohol and 1.9.3 Feet First Surface Dive
Positions 1.14.4 Broken Ribs Gases 1.9.4 Head First Surface Dive
1.14.5 Chest Does Not Rise 1.9.5 Deep Dive and Rescue
3.28 Insect Bites and Stings 1.9.6 Swimming Underwater
1.8 – 1.9 CPR Adult, Child and
Infant 3.29 Diabetes 1.9.7 Rescuing Multiple Casualties
(6) NOP / EAP Refresher Training 1.17 – 1.17.2 CPR and Injury to 3.30 Seizures 1.10 / 1.10.3 Casualty Recovery and Exits from the Water
the Spine
3.8 Visibility 3.31 Heat and Cold Injuries 1.11 Rescue Pathway
June 1.10 – 1.13 More than One
Dec 3. 11 Lifeguard Rotation and Rescuer and CPR 3.32 Secondary Survey 2.4 Rescue Techniques (spinal)
High Chair Safety
2.0 – 2.8 AED (Tick if covered: 3.33 Checking Pulse to Monitor Vice Grip turn trawl / Head splint into stabilisation and Recovery
3.14 Communication on Casualty onto Poolside
Poolside □)
3.35 After the Accident
Tick if covered: Rescue Board □ PXB □ N/A □

B1 8th Edition National Pool Lifeguard Training Programme
Training Session Plan [dry] 1 Jan / July Trainer’s Name:
Date: Venue: Time: Equipment:
Topic/subject: Trainer Information and teaching points: Method/equip:
NOP / EAP Refresher Training Refresh lifeguards in site specific NOP
3.10 Maximum Pool User Loads
Refresh lifeguards in site specific EAP
3.2 Overcrowding
3.3 Disorderly Behaviour
Refresh lifeguards in site specific standards and procedures
Role of the Lifeguard 1.0
Accountability 1.1
Overview of the Health and Safety Law as it 1.1.1

Applies to Lifeguarding
Maintaining Standards 1.2
Uniform, Equipment and Jewellery 1. 4 – 1.4.1
Customer Care Whilst Maintaining 1.5 Cover recent site specific complaints giving updates
Supervision of resolution and any improvements made to systems
and procedures to prevent reoccurrence.
Customer Perception 1.5.1
Poor and Unprofessional Lifeguarding 1.5.2
Link with site specific EAP
Priorities of Casualty Management 1.0
Turning a Casualty onto the Back 1.2
Managing Regurgitation of Stomach 1.3

Contents
Recovery Position 1.4
CPR – Adult, Child and Infant 1.8 – 1.9 Include use of pocket mask
Priorities of First Aid 3.0
Hygiene Procedures and Importance 3.3
Needles and Sharps 3.4
History, Symptoms and Signs 3.5
Heart Attack 3.10
Shock 3.11
Page 10 of 34
IQL Ongoing T&CA Edition 3
Putting the Casualty First 1.1
Teamwork 1.2
Identifying an Emergency 1.3
Types of Casualty 1.4
Responsive Casualties 1.4.1
Weak and / or Tired Swimmer

with Minor Injury or Medical Emergency
Unresponsive Casualties 1.4.2
Swimmer with a Medical Emergency
Unconscious Casualty
Lifeguard Entries 1.5
Slide in Entries
Step or Walk-in Entry
Straddle Entry
Shallow Dive Cover safe diving and site specific diving rules
Diving with a Torpedo Buoy Throw the buoy as you dive (slightly to your side) ensuring it
cannot catch or snag on the pool edge or side as you dive
Proactive (early intervention) and reactive Select incidents from matrix and record on register to be
incidents (20 min) transferred to online database
Session evaluation:
Page 11 of 34
Training Session Plan [dry] 2 Feb / Aug Trainer’s Name:
Topic/subject Trainer information and teaching points Method/equip
2.7.1 Potential risk – an appreciation of the main hazards and

of users particularly at risk.
Link with hazard types and risk assessment.
2.7.2 Systems of work - including lines of call out and

supervision, call out procedures, work rotation and maximum
poolside working times.
3.4 Lost child – Link with people hazards
3.5 Lack of water clarity
Other Policies and Procedures 1.9
Safeguarding 1.9.1 Refresh lifeguards in site specific systems and

procedures
Equality and Diversity 1.9.2

Post traumatic Stress Disorder 1.9.3
Risk Assessment 2.6
Features and Hazards in a Pool 2.8

Environment
Premises and utilities Cover site specific features and hazards for each category
People hazards Cover site specific child admission policy and procedures
Task and activities
Choking 1.16
Cardiac Arrest 1.6
Principles of Airway Management 1.7
More than One Rescuer and CPR 1.10 – 1.13 Include use of pocket mask
AED (where available) 2.0 – 2.8
Breathing Problems 3.12
Asthma 3.12.1
Anaphylactic Shock 3.12.2
Hyperventilation 3.12.3
Dressings and Bandages 3.13
Bleeding 3.14
Burns and Scalds 3.15
Page 12 of 34
Personal Safety During Rescue 1.6
Defensive Block
General Principles of Escape 1.6.2
Separating Multiple Casualties 1.6.3
Rescue Equipment 1.7 Cover site specific rescue equipment
Fitness, skills and team work (20 min) Adapt for length and shape of pool as required
Conscious casualty - 20m swim & 20m tow (with torpedo buoy
where available), stirrup lift out & demonstrate treatment for
heart attack
20m swim & 10m tow with unconscious casualty, assisted lift,
turn from front to back, primary assessment into adult or child
CPR
Torpedo buoy or extended arm tow relay
1. Sprint relay
2. Sprint relay aiming to beat previous time
Or
1 length swim from shallow to deep followed by vice grip turn

and trawl 1 length from deep to shallow
6 x 1 length sprints with 1 minute interval between each length
Session evaluation:
Page 13 of 34
Training Session Plan [dry] 3 Mar / Sep Trainer’s Name:
2.9 Detailed work instructions including pool cleaning

procedures, safe setting up and checking of equipment, diving
procedures and setting up the pool for galas.
First aid supplies and training, including equipment required,

its location, arrangements for checking it, first aiders, first aid
training and disposal of sharps.
3.6 Fire and evacuation procedures
3.7 Bomb threat
Supervision of Specialist Activities and 2.11 Cover site specific specialist activities and equipment
Equipment
Early Intervention and Accident Prevention 3.1 Cover site specific intervention and accident prevention
systems and procedures
Feedback on Site Specific Accidents and Cover recent accidents / near misses and trends identified
Near Misses
Drowning and CPR 1.12
Lone Rescuer and CPR 1.8 Point 5B
Electric Shock 3.16
Fractures 3.17
Slings 3.18
Dislocation 3.19
Rescue Breathing in the Water 1.12.1
Recognising a Potential Spinal Injury 2.1
Principles of Casualty Management 2.2
Rescue Techniques (spinal) 2.4
 Vice Grip Turn Trawl, Stabilisation

and Recovery onto Poolside with /
without Rescue Board with
Rescue Board and or PXB where
available
Page 14 of 34
Session evaluation:
Page 15 of 34
Training Session Plan [dry] 4 Apr / Oct Trainer’s Name:
2.1 Details of the pool(s) – dimensions and depths, features

and equipment and plan of the building. The plan of the
building may include positions of pool alarms, evacuation and
fire alarms, emergency exit routes and any other relevant
information.
3.13 Lifeguards’ duties and responsibilities and special

supervision requirements for equipment, etc; lifeguard
training; and numbers of lifeguards for particular activities.
3.8 Lighting failure
3.9 Structural component or equipment failure
10:20 Scanning System 3.2
Programmed and Unprogrammed Session 3.3 Cover site specific programmed and un programmed
sessions
Lifeguard Zones 3.4 Cover site specific zones
Shared Zones 3.4.1
Individual Zones 3.4.2
Zone Cards 3.4.3 Cover site specific zones cards and location
Scanning 3.5 Cover site specific scanning patterns
Choking 1.16 – 1.16.5
Sprains and Strains 3.20
Cramp 3.21
Head Injuries 3.22
Eye Injuries 3.23
Dental Injuries 3.24
Page 16 of 34
Types of Rescue 1.8
Poolside B ased 1.8.1
Shout and Signal

Reaching and Throwing Rescues
Torpedo Buoy
In –water 1.8.2
Wading Rescues with Torpedo buoy

Non Contact Tow with a Torpedo Buoy
Special Equipment 1.8.3
Rescue Without a Torpedo Buoy

Reaching Poles
Throw Bags
Types of Rescue
Contact Tows 1.8.4
Extended Arm Tow
Support Tows 1.8.5
Arm Support
Hip Support
Under Shoulder Support
Slide in shallow end and wade as fast as you can until you are
out of your depth then turn and wade back
Slide in and wade until out of depth then swim to casualty 20m
away then use support tow for 5m to end of pool x 3
(demonstrating different support tow)
100m swim with 30 seconds rest in between each 100m.

Complete as many as possible in 10 minutes/for 10 minutes.
Alternate each 100m with swimming on their front and side
stroke
Or
Slide in shallow end and swim out to two casualties. Double

tow both casualties back. All three swim back out ten metres
for next lifeguard to tow two casualties back, complete until
each lifeguard has towed (torpedo buoy to be used where
available)
then
100m swim 30 sec rest

25m swim stop
Page 17 of 34
Session evaluation:
Page 18 of 34
Training Session Plan [dry] 5 May / Nov Trainer’s Name:
1.5.3 Dealing with the public – arrangements for

communicating safety messages to customers, customer
care, poolside rules for the public and for lifeguards,
controlling access.
2.7.3 Operational systems – controlling access to the pool or

pools intended to be out of use including the safe use of pool
covers.
3.12 Discovery of a casualty in the water (including

entrapment)
3.11 Serious injury to a member of the public
Maintaining Concentration 3.6
Lifeguard Numbers and Positions 3.7 Cover site specific lifeguard numbers and positions
Problems with CPR 1.14
Tracheostomies 1.14.1
Regurgitation 1.14.2
Air in Stomach 1.14.3
Broken Ribs 1.14.4
Chest Does Not Rise 1.14.5
Fainting 3.25
Stroke 3.26
Poisoning – Drug, Alcohol and Gases 3.27
Insect Bites and Stings 3.28
Diabetes 3.29
Page 19 of 34
Rescue Skills 1.9
Turning Unconscious Casualty on the 1.9.1

Surface of the Pool
Recovering Submerged Casualties 1.9.2
Feet First Surface Dive 1.9.3
Head First Surface Dive 1.9.4
Deep Dive and Rescue 1.9.5
Swimming Underwater 1.9.6
Rescuing Multiple Casualties 1.9.7
Session evaluation:
Page 20 of 34
Training Session Plan [dry] 6 Jun / Dec Trainer’s Name:
3.15 Details of alarm systems and emergency equipment,

maintenance arrangements – all alarm systems and
emergency equipment provided, including operation, location,
action to be taken on hearing the alarm, testing arrangements
and maintenance
3.10 Toxic gas emission or chemical spill
3.13 Faecal, blood or vomit pool water contamination
Visibility 3.8 Cover site specific procedures is ability to view the pool is
compromised
Lifeguard Rotation and High Chair Safety 3. 11 Cover site specific rotation procedures and high chair
safety
Communication on Poolside 3.14 Cover site specific poolside communication
Whistle Link with details of alarm systems and emergency equipment

Verbal under NOP / EAP
Hand Signals
CPR and Injury to the Spine 1.17
Airway Management and CPR 1.17.1 This element can be completed on poolside
Managing Regurgitation of Stomach 1.17.2 This element can be completed on poolside

Contents
Seizures 3.30
Heat and Cold Injuries 3.31
Secondary Survey 3.32
Checking Pulse to Monitor Casualty 3.33
After the Accident 3.35 Cover site specific procedures
Page 21 of 34
Casualty Recovery and Exits from the Water 1.10
Rescue from Beach or Shallow Water Area 1.10.1 - only cover if you have beach / shallow water area
Assisted Walk Out

Pull Ashore
Stirrup Lift 1.10.2
Assisted Lift 1.10.3
Rescue Pathway 1.11
Rescue Techniques (spinal) 2.4
Vice Grip turn trawl / Head splint into

stabilisation and Recovery onto Poolside
with Rescue Board and or PXB where
available
Swim 20m surface dive to deepest part of pool then tow

unconscious casualty back 20m – demonstrate rescue
breathing in the water
then
25m sprint swim

50m moderate swim
75m easy swim
50m moderate swim
25m sprint swim
Or
Swim 20m then support tow 5m to end of pool x 3

(demonstrating each support tow)
then
4 x 75m as 50m moderate swim 25m sprint

30 sec rest between each 75m
Session evaluation:
Page 22 of 34
Incident matrix - examples
Early intervention No. Later intervention No.
Customers play fighting in boisterous manner (clash of heads to occur if not managed) 1 Casualty panics and requires reach rescue close to side of pool 13
Adult in pool hyperventilates to swim under water (if not stopped on second underwater 2 Casualty suffers chest pain and requires rescuing (in or out of the water) then they go 14
swim, casualty becomes unconscious in the water) unconscious
Customer feels wheezy and tells lifeguard they are asthmatic (develops to unconscious 3 Evacuation alarm is activated for the building – two customers do not want to leave the 15
casualty if treatment not appropriate) pool
Weak swimmer gutter crawling from shallow end to deep water (if not stopped swimmer 4 Swimmer falls off play mat, panics and requires rescuing 16
panics and requires rescuing)
An apparently inebriated swimmer tries to enter the water. If not stopped they get into 5 Adult lane swimmers collide causing one to have facial injury and the other an arm injury. 17
difficulty when out of depth Both require rescuing
Customer complaint (specified by the trainer) – if dealt with properly customer calms 6 Swimmer has a medical emergency in the water and requires rescuing (seizure, stroke, 18
down etc asthma attack or heart attack)
Under 8 child observed to be alone on poolside without supervising parent or adult 7 Swimmer approaches lifeguard on poolside saying they feel unwell (injury or medical 19
condition to be specified by the trainer)
Under 8 child observed to be alone in water without supervising parent or adult 8 Adult approaches lifeguard saying they can’t find their daughter (5 years old) 20
Swimmer is boisterous on poolside and indicates that they are going to enter the water 9 Incident in changing area – lifeguard / cleaner mixes chemicals causing reaction. 21
dangerously Couple of customers come out coughing and eyes watering
Pool bystander is seen to be looking into the pool with a concerned expression on face. 10 Casualty jumps in and injures lower back and requires rescue. Casualty’s face down in 22
the water.
Swimmer not following lane swim signage (collision to occur if intervention does not 11 Swimming instructor becomes unwell with chest pains and collapses on poolside – class 23
occur) require supervising
Swimmer reports to lifeguard what is interpreted as inappropriate sexual behaviour by 12 Swimmer feels unwell and confused showing symptoms of a stroke. Casualty requires 24
another person treatment
After each incident evaluate and discuss reasons for action and why
C
Use the whole team – Duty manager, supervisor, reception staff etc
Whistles must be used throughout incidents
Use actual alarm system where possible
First aid equipment is required – follow treatment of casualties through to accident form completion
Some incidents should take place while the pool is in use with prior warning to bathers that lifeguard training is taking place

Incident matrix – Insert site specific incidents
Centre:
Early intervention No. Later intervention No.
25 37
26 38
27 39
28 40
29 41
30 42
31 43
32 44
33 45
34 46
35 47
36 48
After each incident evaluate and discuss reasons for action and why
Use the whole team – Duty manager, supervisor, reception staff etc
Whistles must be used throughout incidents
Use actual alarm system where possible
First aid equipment is required – follow treatment of casualties through to accident form completion
Some incidents should take place while the pool is in use with prior warning to bathers that lifeguard training is taking place
C

Centre: Date: Time:
Trainer Assessor: TA number:
Session (1) The Lifeguard, Swimming Pool CPR, AED (where applicable) and First Aid (40 min) Intervention, Rescue and
and Supervision (20 min) EAP (1 hour)
NOP / EAP Refresher Training 1.0 Priorities of Casualty 3.0 Priorities of First Aid 1.2 Putting the Casualty First
D1 1.0 - 1.1.1 Role of the Lifeguard.

Accountability and Overview of Health and
Management
1.2 Turning a Casualty onto the Back

3.3 Hygiene Procedures and
Importance
1.2 Teamwork
Safety as it applies to lifeguarding 1.3 Identifying an Emergency

1.3 Managing Regurgitation of 3.4 Needles and Sharps
Jan 1.2 Maintaining Standards Stomach Contents
3.5 History, Symptoms and Signs
1.4 Types of Casualty
1. 4 – 1.4.1 Uniform, Equipment and 1.4 Recovery Position 1.5 Lifeguard Entries
July Jewellery
1.8 – 1.9 CPR Adult, Child and Infant
3.10 Heart Attack
1.5 – 1.5.2 Customer Care 3.11 Shock
Proactive (early intervention) and reactive

incidents (20 min)
Incident TA signature confirming

Forename Surname Lifeguard signature confirming attendance
reference competence
Transferred to IQL Ongoing T&CA web database: dd / mm / yyyy Register must be kept for permanent records

Centre: Date: Time:
NOP / EAP Refresher Training 1.16 – 1.16.5 Choking 3.12 - 3.12.3 Breathing Problems 1.6 Personal Safety during Rescue
D2 1.9 Other Policies and Procedures 1.6 Cardiac Arrest 3.13 Dressings and Bandages 1.6.1 Defensive Block with Torpedo Buoy
2.6 Risk Assessment 1.7 Principles of Airway Management 3.14 Bleeding 1.6.2 General Principles of Escape
Feb 2.8 Features and Hazards in a Pool

Environment
1.10 – 1.13 More than One Rescuer
and CPR
3.15 Burns and Scalds 1.6.3 Separating Multiple Casualties
1.7 Rescue Equipment

Aug  Premises and utilities 2.0 – 2.8 AED (Tick if covered: □)
 Task and activities
 People hazards


Centre: Date: Time:
NOP / EAP Refresher Training 1.12 Drowning and CPR 3.16 Electric Shock 1.12.1 Rescue Breathing in the Water
D3 2.11 Supervision of Specialist Activities

and Equipment
1.8 – 1.9 CPR Adult, Child and Infant 3.17 Fractures 2.1 Recognising a Potential Spinal Injury
2.2 Principles of Casualty Management

1.12 Drowning and CPR 3.18 Slings
3.1 Early Intervention and Accident 2.4 Rescue Techniques (spinal)
Mar Prevention 1.8 Lone Rescuer and CPR (point
5B)
3.19 Dislocation
 Feedback on site specific accidents stabilisation and Recovery onto Poolside
Sept and near misses Tick if covered: Rescue Board □
PXB □ N/A □

incidents (20 min)


Centre: Date: Time:
NOP / EAP Refresher Training 1.16 – 1.16.5 Choking 3.20 Sprains and Strains 1.8 Types of Rescue
D4 3.2 10:20 Scanning System 1.10 – 1.13 More than One Rescuer
and CPR
3.21Cramp 1.8.1
1.8.2
Poolside Based Rescues
In-Water Rescues
3.3 Programmed and UnProgrammed 3.22 Head Injuries 1.8.3 Special Equipment Rescues
Session
2.0 – 2.8 AED (Tick if covered: □)
Apr 3.4 – 3.4.3 Lifeguard Zones
3.23 Eye Injuries
3.24 Dental Injuries 1.8.4 Contact Tows

Oct 3.5 Scanning 1.8.5 Support Tows


Centre: Date: Time:
NOP / EAP Refresher Training 1.14 Problems with CPR 3.25 Fainting 1.9 Rescue Skills
D5 3.6 Maintaining Concentration 1.14.1 Tracheostomies

1.14.2 Regurgitation
3.26 Stroke 1.9.1 Turning Unconscious Casualty on
the Surface of the Pool
3.7 Lifeguard Numbers and Positions 1.14.3 Air in Stomach 3.27 Poisoning – Drug, Alcohol and 1.9.2 Recovering Submerged Casualties
1.14.4 Broken Ribs Gases 1.9.3 Feet First Surface Dive
May 1.14.5 Chest Does Not Rise
3.28 Insect Bites and Stings
1.9.4 Head First Surface Dive
1.9.5 Deep Dive and Rescue
1.8 – 1.9 CPR Adult, Child and Infant 1.9.6 Swimming Underwater
Nov 3.29 Diabetes
1.9.7 Rescuing Multiple Casualties

incidents (20 min)


Centre: Date: Time:
NOP / EAP Refresher Training 1.17 – 1.17.2 CPR and Injury to the 3.30 Seizures 1.10 / 1.10.3 Casualty Recovery and
D6 3.8 Visibility
Spine
1.10 – 1.13 More than One Rescuer

3.31 Heat and Cold Injuries
Exits from the Water
1.11 Rescue Pathway

3. 11 Lifeguard Rotation and High Chair and CPR 3.32 Secondary Survey
2.4 Rescue Techniques (spinal)
Safety
Jun 3.14 Communication on Poolside 2.0 – 2.8 AED (Tick if covered: □)
3.33 Checking Pulse to Monitor
Casualty
stabilisation and Recovery onto Poolside
Dec 3.35 After the Accident

Tick if covered: Rescue Board □
PXB □ N/A □


Individual Ongoing Training and Competency Assessment Record
Lifeguard Surname First Name E
NPLQ Expiry Date (dd/mm/yyyy) Society Number
Session TA Number TA Name Date Incident

Matrix
reference
1 Jan 3 / Jan / 20
2 Feb 3 / Feb / 20
3 Mar 3 / Mar / 20
4 Apr 3 / Apr / 20
5 May 3 / May / 20
6 Jun 3 / Jun/ 20
1 Jul 3 / Jul / 20
2 Aug 3 / Aug / 20
3 Sept 3 / Sep / 20
4 Oct 3 / Oct / 20
5 Nov 3 / Nov / 20
6 Dec 3 / Dec / 20
The lifeguard has been verified as competent and has been able to demonstrate the following:-
 the techniques programmed for the month to a level of competence that would enable them to pass the NPLQ
 their fitness ability to the required level of competence to pass the fitness elements of the NPLQ (timed swims) – 2, 4 and 6
 through group questioning and incident training the lifeguard has demonstrated a level of competence and understanding in the site specific NOP and
EAP

Ongoing T&CA Wall Chart - Competency demonstrated on date shown / given F
Site: Year: 20
Lifeguard Details NPLQ Date on which competency satisfactorily demonstrated

Induction Jan Feb March April May June July Aug Sept Oct Nov Dec
Exp Date
No Surname Forename completed
(dd/mm/yy)
Session Session Session Session Session Session Session Session Session Session Session Session
(dd/mm/yy) 1 2 3 4 5 6 1 2 3 4 5 6

Lifeguard Competency Assessment - for new employees and employees returning to work after absence in excess of one month
Surname: Forename: NPLQ Expiry (dd/mm/yyyy):
G
Competency
Competency assessed demonstrated
1 Swim 100 metres on front and then on back Y/N
2 Tread water in deep water for 30 seconds then climb out of the pool unaided without using steps or ladder Y/N
3 Contact rescue – deep water
Y/N
Rescue a casualty over a distance of 5 metres to a point of safety – hip support tow  under shoulder support tow  arm support tow 
4 20 metres swim & 20 metres tow, casualty in deep water, torpedo buoy used where available. No more than 65 seconds from GO to touch or secure
Y/N
standing position at the end of the tow
5 20 metres swim, 10 metres tow, unconscious casualty in deep water. No more than 45 seconds from GO to touch or secure standing position at the end of
Y/N
the tow
6 SCIM – deep water rescue
Vice grip roll and trawl from the deepest part of the pool to support standing in shallow water. If only shallow water is available then demonstrate head splint Y/N
as depth permits
7 Demonstrate an effective head splint technique as dictated by the depth of the water Y/N
8 Demonstrate the recovery of a casualty who is lying on the bottom of the deepest part of the pool. At the point of support remove casualty from the water with
Y/N
trained support OR demonstrate supported rescue breathing in the water until assistance arrives
9 Demonstrate adult CPR for 2 minutes with pocket mask (drowning casualty). This element can be completed directly after section 8 Y/N
10 Demonstrate child  or infant  CPR for 2 minutes Y/N
11 Demonstrate treatment for a bleed (insert area injured) Y/N
12 Demonstrate treatment for a fracture (insert area injured) Y/N
13 Demonstrate a range of knowledge and understanding of a range of first aid conditions by satisfactorily answering three questions (record questions below)
1.
Y/N
2.
3.
14 Demonstrate a sound knowledge of the principles of pool lifeguarding by satisfactorily answering three questions (record questions below)
1.
2. Y/N
3.
Trainer Assessor name: TA number:
TA signature confirming competence: Date (dd/mm/yyyy):


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Ongoing Training & Competency Assessment NPLQ 8

Third Edition – February 2016

Page 2 of 34 IQL Ongoing T&CA Edition 3

For further information about this publication contact:

Page 3 of 34 IQL Ongoing T&CA Edition 3

A. 6 session Ongoing Training and Competency Assessment Plan – A1 A2 [p8 - 9 ]

o The lifeguard, swimming pool and supervision

B. Session Plans - B1 B2 B3 B4 B5 B6 [p10 – 22]

C. Incident matrix - [p23 - 24]

D. Attendance registers - D1 D2 D3 D4 D5 D6 [p25 – 30]

E. Individual Ongoing Training and Competency Assessment Record [ p31 ]

G. Ongoing Training and Competency Assessment Managers Wall Chart [ p32 ]

H. New starter and return to work Competency Assessment [p33]

Page 4 of 34 IQL Ongoing T&CA Edition 3

8TH EDITION NATIONAL POOL LIFEGUARD QUALIFCATION

TRAINING AND DELIVERY

VERIFICATION OF LIFEGUARD COMPETENCE

Page 5 of 34 IQL Ongoing T&CA Edition 3

Section 13 – Capabilities and training

(a) on their being recruited into the employers undertaking; and

(3) The training referred to in paragraph (2) shall-

(a) be repeated periodically where appropriate;

Page 6 of 34 IQL Ongoing T&CA Edition 3

Of the three key requirements of a lifeguard, that is:

Qualification (MHSISP paragraph 161)

Page 7 of 34 IQL Ongoing T&CA Edition 3

 Premises and utilities 2.0 – 2.8 AED (Tick if covered: □)

Proactive (early intervention) and reactive incidents (20 min)

Page 8 of 34 IQL Ongoing T&CA Edition 3

Fitness, skills and team work (20 min)

Proactive (early intervention) and reactive incidents (20 min)

Fitness, skills and team work (20 min)

Page 9 of 34 IQL Ongoing T&CA Edition 3

Date: Venue: Time: Equipment:

Topic/subject: Trainer Information and teaching points: Method/equip:

NOP / EAP Refresher Training Refresh lifeguards in site specific NOP

3.10 Maximum Pool User Loads

Refresh lifeguards in site specific EAP

3.3 Disorderly Behaviour

Refresh lifeguards in site specific standards and procedures

Role of the Lifeguard 1.0

Overview of the Health and Safety Law as it 1.1.1

Maintaining Standards 1.2

Uniform, Equipment and Jewellery 1. 4 – 1.4.1

Poor and Unprofessional Lifeguarding 1.5.2

Link with site specific EAP

Priorities of Casualty Management 1.0

Turning a Casualty onto the Back 1.2

Managing Regurgitation of Stomach 1.3

Recovery Position 1.4

Link with site specific EAP

Priorities of First Aid 3.0

Hygiene Procedures and Importance 3.3

Needles and Sharps 3.4

History, Symptoms and Signs 3.5

Heart Attack 3.10

Putting the Casualty First 1.1

Identifying an Emergency 1.3

Types of Casualty 1.4

Responsive Casualties 1.4.1

Weak and / or Tired Swimmer

Unresponsive Casualties 1.4.2

Swimmer with a Medical Emergency