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  • Session 4: HRD and Its Influence On Employee Behavior

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    Dr-Shefali Garg
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    HRD and its influence on employee behavior can be summarized as follows: 1) Employee behavior is influenced by both external factors such as the work environment, economic conditions, and laws, as well as internal factors including motivation, attitudes, and individual knowledge, skills, and abilities. 2) HRD aims to influence employee behavior through modifying internal factors like skills and knowledge using training programs, as attitudes are more difficult to change. 3) Models of employee behavior examine the influences of outcomes, supervision, the organization, and coworkers on motivation and the direction, arousal, and persistence of goal-directed behavior.

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    HRD and its influence on employee behavior can be summarized as follows: 1) Employee behavior is influenced by both external factors such as the work environment, economic conditions, and laws, as well as internal factors including motivation, attitudes, and individual knowledge, skills, and abilities. 2) HRD aims to influence employee behavior through modifying internal factors like skills and knowledge using training programs, as attitudes are more difficult to change. 3) Models of employee behavior examine the influences of outcomes, supervision, the organization, and coworkers on motivation and the direction, arousal, and persistence of goal-directed behavior.

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    154 views10 pages

    Session 4: HRD and Its Influence On Employee Behavior

    Uploaded by

    Dr-Shefali Garg
    HRD and its influence on employee behavior can be summarized as follows: 1) Employee behavior is influenced by both external factors such as the work environment, economic conditions, and laws, as well as internal factors including motivation, attitudes, and individual knowledge, skills, and abilities. 2) HRD aims to influence employee behavior through modifying internal factors like skills and knowledge using training programs, as attitudes are more difficult to change. 3) Models of employee behavior examine the influences of outcomes, supervision, the organization, and coworkers on motivation and the direction, arousal, and persistence of goal-directed behavior.

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    of 10

    Session 4

    HRD and its influence on employee


    behavior
    Model of Employee
    Behavior/factors/environment
    • Forces that influence behavior:
    – External to the employee:
    • External environment (economic conditions, laws and
    regulations, etc.)
    • Work environment (supervision, organization,
    coworkers, outcomes of performance)
    – Within the employee:
    • Motivation, attitudes, knowledge/skills/abilities (KSAs)

    Werner & DeSimone (2006


    External Environment Factors
    Influencing employee behaviour
    • Economic conditions
    • Technological changes
    • Labor market conditions
    • Laws and regulations
    • Labor unions
    Source: Heneman, Schwab, Fossum & Dyer
    (1989)
    Internal factors influencing employee
    behavior
    • Outcomes – result of employee behavior
    • Supervision and leadership
    • Organization
    • Coworkers

    Source: Werner & DeSimone (2006)


    Influences on Employee Behavior
    Werner & DeSimone (2006

    Factor Issues

    Outcomes Types, Effect on Motivation

    Supervision Leadership,
    Performance Expectations
    Organization Reward Structure
    Organizational Culture
    Job Design
    Coworkers Norms, Group dynamics,
    Team work, Control of outcomes

    Employee perceptions of the


    Personal outcomes outcomes they receive (or hope
    Organizational outcomes to receive) influences their
    performance of that behavior
    Motivation and its Characteristics
    • Psychological processes that cause the arousal,
    direction, and persistence of that are
    goal-directed behaviour
    • Pertains to voluntary behavior
    • Focuses on processes affecting behavior such as:
    – Energizing of effort
    – Direction of effort
    – Persistence of effort
    • An individual phenomenon
    Werner & DeSimone (2006
    Complexity of Behavior

    Werner & DeSimone (2006


    Behavior Modification
    Principles for controlling employee behavior:
    • Positive Reinforcement
    • Negative Reinforcement
    • Extinction – decrease occurrences by eliminating
    reinforcement that causes the behavior
    • Punishment – introduce an adverse consequence
    immediately after behavior
    • Werner & DeSimone (2006)
    Example of behaviour modification
    • Reaching late to the office:
    • 1. Warning
    • 2. explain to the Manager why you were late
    • Too often – you are late
    • Question: Is this positive or negative
    reinforcement, and why?
    Internal Factors Influencing Employee
    Behavior
    • Attitude- A person’s general feelings of favor or disfavor
    towards something Feelings towards a person, place, thing,
    event, or idea
    • Tend to be VERY stable and hard to change
    • Attitudes are important in training
    • Abilities – general capacities related to the performance of
    specific tasks
    • Skills – combines abilities and capacities, generally the result
    of training
    • Knowledge – understanding of the factors or principles
    related to a specific subject
    • HRD programs mostly focus on changing skills and knowledge

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