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number of implications can be drawn for scholars where they operate. Environmental protection and
with respect to firm’s performance measurement. human rights, customer relationship management,
Also using multiple firm performance measures is developing the local environment and community,
beneficial (Lindow, 2013). supporting suppliers and increasing supplier
Shareholders are more interested and willing to diversity, improving education and improving
tolerate nonprofit making activities which can healthcare conditions in developing countries are
significantly reduce the market performance of the among most addressed social issues. Proponents of
stock because the factors that contribute to firms’ CSR claim that organizations need to respect interest
performance are diverse in terms of definition, and contribute to social benefits of society while
dimensionality and measurement. Despite this, as a sustaining operating activities. In contrast,
going on concern a firm should always sought to opponents claim that, organizations do not
increase its value in either the short or the long term. necessarily need to consider the interest of wider
On focus is the firm performance which is society, since the existence of organizations already
operationalized by key indicators. These include provides opportunities for society; organizations
return of assets, return of investment, profitability, need to focus on their main activities in order to
loan uptake, cash flow and also liquidity (Lindow, maximize profit. This is also depicted by Isaksson
2013). and Steimle (2009) who view CSR as the company’s
Globally, in the 21st century larger firms have commitment to behave socially and environmentally
experienced changes and challenges including the responsible while striving for its economic goals.
corporate social responsibility. It is important to Hence, CSR actions ought to be correlated with the
understand CSR since it impacts the firm’s firm firm performance and outcomes of firms (Simon,
performance (Kanwal, Khanam, Nasreen, & 2014).
Hameed, 2013). Managers believe that CSR has the For better firm performance the company has to
potential of improving the firm’s profits. They engage in corporate social responsibility (CSR)
believe that CSR can promote respect for the firm in which therefore implies extra cost for the company,
a market place. This is likely to enhance the firm’s the first objective of management is profit
sales, attract more qualified personal to the firm and maximization; companies need more certainties
subsequently improve firm performance of their about the increase in value that the introduction of
companies (Robins, 2015). CSR brings (Ghelli, 2013). Friedman (1970) argues
Firm performance as a concept on Corporate Social that there is one and only one social responsibility of
Responsibility (CSR) has gained a substantive focus business, which is to use its resources and engage in
in the global economy. The emphasis on the need for activities designed to increase its profits so long as it
more socially responsible firms has moved from stays within the rules of the game, which means to,
being the preserve of the developed economies to engage in open and free competition without
being the concern of both the emerging and the deception or fraud. Reich (2007) contends that, as a
developing nations thanks to globalization. Over result of high competition in the market, instead of
nearly two decades, the relationship between engaging in CSR projects, which harm themselves,
organizations performance and society has been corporations need to concentrate on activities that
subject to much debate, often of a critical nature. The have positive effects and gains. If the aim of
decades have seen protests concerning the actions of business is to maximize profits, what are the motives
organizations, exposures of corporate exploitation that lead organizations to engage in social projects
and unfolding accounting scandals for example yet they are not profit generating (Albus & Ro,
Lehman Brothers in 2010 which failed to disclose 2017).
transactions to investors (Valukas, 2010), Satyam In Africa, particularly South African on the context
Computer Services in 2009 which falsified accounts of firm performance has often been centered on
(Chen, 2009) and Benard Madoff Investment black economic empowerment (BEE). The idea
Securities LLC in 2008 which defrauded investors behind BEE is not a uniquely South African concept,
through a ponzi scheme (Reid, 2008) and the famous but one that has been adapted from similar
Enron scandal in 2001 which committed irregular programmes in other countries (Kabir, 2016). In an
Accounting procedures (Bryce, 2002). Meanwhile, attempt to provide a more holistic view towards CSR
ethical behavior and a concern for the environment in South Africa, the Johannesburg Stock Exchange
have been shown to have a positive correlation with (JSE) established the socially responsible
corporate performance. investment index (SRII) in May 2004. This index
Corporate performance strategy is beyond gaining incorporates both BEE and good CSR practices in
economic profit, more and more organizations relation to the triple bottom line. The establishment
respect social issues related to the surroundings of this index was influenced by the greater role that
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the King reports played in the field of corporate but also sustainability issues. For a company to be
governance (Chikozho, 2016). The King reports listed on the local bourse, it must comply with the
have evolved over the years and now place a greater King reports thus inadvertently complying with
emphasis on not only corporate governance issues, some of the requirements of the SRII. The advantage
of the SRII is that it goes beyond just the King marketing their products. They undertake CSR to
reports and attempts to define a CSR culture for reduce pressure from trade unions, environmental
South African businesses (Kloppers, 2018). organizations, consumer watch groups and
Firm performance in Johannesburg Stock Exchange positioning themselves as market leaders in the
rating used an independent research organization to irrespective fields (Wafula, 2012).
undertake an assessment of the companies listed on Measuring companies’ performance has been a
the exchange and determine if they satisfy the subject of discussion pointing out the problem of
criteria required to be included in the SRII. The measuring firm performance contributed by CSR
research organization used was the Ethical and also the unclear relationship between CSR and
Investment Research Service (EIRIS). This is a firm performance. Wood (2010) measured firm
global organization that specializes in the research performance using social reports, environmental
of environmental, social, governance and ethical reports, annual reports of social or environmental
performance of companies. The criteria used to disclosures and ethical practices adopted by the
establish the SRII is based on three categories, companies. Mahoney and Roberts (2007) calculated
namely: Environment, Society, Governance and a composite measure of CSR, based on community
related sustainability concerns (Koffman-Xaba, relations, diversity, employee relations,
2014). environment, international, product safety, and other
Even in the midst of the IFRS adoption controversies ratings. Soana (2009) pointed out that social
in developing countries, there is a new move performance is best measured by five different
towards integrated reporting, a more comprehensive methods: content analysis, surveys carried out using
model that encompasses significant elements of questionnaires, reputational measures, one-
traditional reporting and environmental, social and dimensional indicators and ethical ratings. While
governance reporting within a single presentation these measures adopted may be good measures of
(KPMG, 2011); of course, and firms have been put CSR, their ratings are subjective and hard to
under increasing pressure from a variety of measure. For this study, CSR was determined
stakeholders to integrate social and environmental quantitatively by the total amount spent per annum
considerations into their operations and to ensure on CSR.
higher standards of governance. Only few countries 1.2 Statement Problem
have mandated the use of integrated reporting, but, Sugarcane Company’s performance has remained to
there have been evidence of voluntary participation be one of the challenging facts in the growing
worldwide. The largest companies in Denmark are companies in Kenya today. There has been low
now obliged to report on non-financial information performance in some of the firms in Kenya for
while South Africa has made significant progress in example Chemelil and Muhoroni are still recording
addressing the challenges of IR by mandating all sugar recoveries below the industry standard of
listed entities to issue annual integrated reports 10.1%. The industry’s long-term target is to achieve
instead of annual financial and sustainability reports. recovery levels of 11.5% (Mgenyi, 2012). The
Companies in Kenya pursue CSR as a way of delays in harvesting operations are attributed to
improving the staff welfare, implementing uncoordinated and unpredictable harvesting and
community development programmes such as transport schedules; and inefficiencies in mill
building schools, dispensaries, drilling bore holes, operations.
funding sporting activities, the establishment of Therefore, performance of sugarcane companies in
scholarship funds for needy children rehabilitation Kenya has been declining over time. The decline of
and maintenance of roundabouts within Central these companies has been caused by problems
Business District among others. These corporations arising from the sugarcane processing which is not
are under moral obligation to act in fair, transparent limited to poor spending of cess remittance to the
and accountable manner. Corporate Social local development programs, poor involvement of
Responsibility among Kenyan firms is a marketing farmers in decision making and regular varying
strategy where businesses ensure that their products sugarcane tonnage pricing. Performance of the
or services are visible and in the process rebrand in sugarcane companies is therefore limited because
such a way to reposition them in the market. Most corporate management does not utilize the potential
business firms in Kenya engage in CSR only if such farmers’ contribution in the production unit
initiatives give them a competitive advantage in (Bottazzi, Crespo, Bangura & Rist, 2017).
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Majority of previous studies have research on insignificant positive relationship between corporate
corporate social responsibility. For example a study social responsibility practice and firm performance.
done by Eccles and Krzus (2010) indicated that However, there is lack of enough studies that
majority of firms have adopted firm performance investigate the effect of corporate governance in
strategy through corporate social responsibility but sugarcane industries on firm performance, which
majority end up failing to keep up the system due to justifies the purpose of this study. This study
internal pressures arising from mismanagement of therefore sought to determine the influence of
the firm resources. It is in this regard that has led Corporate Social Responsibility Practice on Firm
failing attempts by firms to successfully engage non- Performance of selected Sugarcane Companies in
profit making activities to the society (Waweru, Kenya.
2016). Mwangi (2011) study on relationship Purpose of the Study
between corporate governance and firm The study aimed to determine the influence of
performance of companies quoted at NSE showed Sustainability Management Systems CSR on Firm
that there was an upward trend in performance of Performance of selected Sugarcane Companies in
listed firms on the NSE. Jerotich & Le May, (2016) Kenya
studied the relationship between corporate social Research Hypothesis
responsibility practices and performance of firms in H01There is no significant influence of
the manufacturing, construction and allied sector of Sustainability Management Systems CSR on
the Nairobi Securities Exchange. The study found an firm performance of Sugarcane Processing
companies in Kenya
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the Philanthropic CSR measured by response rate, conservation, new opportunities to locals and
profitability of the company, environment education of community.
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Dawkins, Jamali, Karam, Lin and Zhao, (2016) did manipulated and/or misreported (Aras et al, 2010)
a study on corporate social responsibility and job For the purpose of this study content analysis was
choice intentions. The study found that the use of used where the rating for the CSR was based on the
content analysis presupposes the acceptance of the number of sentences dedicated to each component of
Hypotheses that social disclosure is a good proxy of CSR in the company’s annual report and other
corporate social performance. Another measure of publications including the website.
CSR is the use of reputational measures. These are 3.0 Research Methodology
ratios worked out by researchers or specialized Research Design
journals based on their judgment and definition of This study used ex- post facto research design. Ex-
Social performance. Using the information they post facto research design determines and reports the
calculate a score on the goodwill associated with the way things are. The design Ex-post facto research
reputation of the company, this is called the fortune design is a system of empirical inquiry in which, the
measure (Cheruiyot, 2010). researcher does not have direct control of begins
Ackers and van Heerden (2015) investigated on the with notable differences between groups in this case
title Can a conceptual framework for corporate corporate social responsibility practice adopted by
social responsibility (CSR) assurance and reliability each sugar company. There are three types of ex-
be developed? The study found that in America there post facto research design; first type explores the
is an annual classification of American companies effects caused by membership in a given group the
based on the corporate reputational index (CRI). second type explores consequences of intervention
This is not yet the case in Kenya. The use of the CRI and the third type explores causes of group
to measure corporate social responsibility membership (Fraenkel & Wallen, 2000). For this
performance assumes that reputation as perceived by study the researcher sought to determine the
third parties is a good proxy of responsible behavior influence of corporate social responsibility practice
by companies. It also assumes that reputational on firm performance in sugarcane companies of
measures are not influenced by a company’s good Kenya.
firm performance. Were this not to be the case then Target Population
this would not be a good measure of the relationship Target population is the entire group a researcher is
between CSR and Firm performance (Cheruiyot, wishes to draw conclusions from it (Cooper and
2010).All of these different measurement methods Schindler, 2011). The target population for the study
and approaches produce different results. The last was all the employees of Sugarcane Companies in
important point related to CSR and firm Kenya. The target population was 528 employees
performance measurement concerns data collection and 512 customers of Sugarcane Companies.
and reliability of the sample. Mostly CSR data relies
on company reporting activity that can be
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International Journal of Research in Education and Social Sciences
(IJRESS) ISSN: 2617-4804 1 (2) 67-82, October, 2018
www.oircjournals.org
Supervisors 2
Accountants 5
Clerks 22
Western Kenya Sugar Company Sample Size
Managers 1
Supervisors 2
Accountants 5
Clerks 22
Kibos Sugar Company Sample Size
Managers 1
Supervisors 2
Accountants 5
Clerks 22
This study employed stratified random sampling sample size but was not part of the targeted
method as a technique of probability method. First population for this study.
the researcher stratified sugar companies to get
seven strata; in each stratum researcher further did Validity
stratification to get four stratums (Managers, Validity is defined as the degree to which an
Supervisors, Accountants, and Clerks). The first instrument measures what it purports to measure
stratum is made up of the managers. After (Borg & Gall, 1989). The construct and face validity
stratification purposive sampling technique was of research instruments’ a team of experts from the
used to select 7 managers, 16 supervisors, 24 JKUAT went through the tools and gave their views
accountants and 100 clerks from the 7 sugarcane and advice on the questions on research tools. The
companies because they have specific information recommendations of the experts were used to
concerning the effects of corporate social improve the instruments before they are used in the
responsibility practice on firm performance in field.
sugarcane companies of Kenya. 141 customers was
selected using simple random sampling technique. Reliability
Research Instruments Reliability is the level of internal consistency or the
The study used questionnaires with items in a likert stability of the measuring instrument (Borg & Gall,
type with a scale of 1 to 5. The highest degree was 1989). The research tools were piloted using Trans-
marched with the most positive choice from the Mara Sugar Company which didn’t take part in the
alternatives while the least score was awarded to the actual study. The study used internal consistency
most negative choice. Likert scale for which 5- type of reliability to assess the consistency of results
Strongly Agree, 4-Agree, 3-Undecided, 2-Disagree across items within a test. The reliability coefficients
and 1-Strongly Disagree. of the data tools were estimated using the Cronbach
Data Collection Procedure Alpha coefficient. The instruments were considered
The researcher notified the managers of the sampled reliable if they yield reliability coefficients greater
sugarcane companies in advance. The respondents than 0.7 (Fraenkel &Wallen, 2000).
was issued with the instruments and be given time to Data Processing and Analysis
complete answering the items of the instrument Data collected were cleaned and subsequently
which are immediately collected when the time entered into a computer data base using double entry
frame allocated elapses. The researcher got the to ensure accuracy. All companies’ details were kept
opportunity to explain the goals of the study and confidential and non-coded data were only available
answer the questions that the respondents may have to the researcher. Collected data were tabulated and
before they complete filling the instrument. processed using SPSS (23) for windows software.
Pilot Study Quantitative data were expressed as frequency,
Pilot study was done in order to test for validity and percentages, mean and standard deviation. In
reliability of the research tools. The pilot study was inferential statistics, correlation and regression
done among 29 employees of Trans-Mara Sugar models were used to determine the influence of
Company found in rift Valley region of Kenya. corporate social responsibility practice on firm
These piloted respondents represented 10% of performance. The study tested the normality,
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multicollinearity and autocorrelation test analysis when completely filled. The 280
assumptions of multiple regression models. questionnaires represent a response rate of 97.2%.
Analyzed data was presented in form of percentages, According to Mugenda and Mugenda (1999) a
frequencies, table and charts. response rate of 70% and above is valid and
4.0 Research Findings and Discussion therefore, a response rate of 97.2% was valid for data
Response Rate analysis. Table 4.1 shows the response rate.
A total of 288 research questioners were sent out for
data collection and only 280, were returned for
Table 4.1 Response Rate
Category Frequency Percentage (%)
Demographic Characteristics of the Respondents Table 4.3 shows that majority 143 (51.1%) of the
The demographic information were; gender, age, respondents were female while 137 (48.9%) were
level of education and service time. Table 4.3 shows male. An implication that there was no bias since
the gender of the respondents. both gender we were well represented.
Table 4.4 shows that majority 156 (55.7%) of the (4.3%) were of masters level. This implies that most
respondents were degree holders, 50 (17.9%) were of the respondents are diploma and degree holders.
diploma holders, 45 (16.1%) of respondents were of Therefore, they were knowledgeable hence it was
certificate, 17(6.1%) were of secondary level and 12 easy for them to answer the research questions.
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Table 4.5 shows that 58(20.7%) of the respondents years. This implies that majority of respondents are
were below 30 years, majority 189(67.5%) 31-40 old enough to give the accurate information.
years, 24(8.6%) 41-50 years and 9(3.2%) above 50
Table 4.6 shows that majority 115(41.1%) of the year and 38(13.6%) of respondents had worked for
respondents had worked in the organization for a a period of 1 – 5 years. This implies that most of the
period of 6 - 10 years, 82(29.3%) of respondents has respondents had worked for a period of 6-10 years
worked for 10 and above years and 45(16.1%) of implying they understood the milestone of the
respondents had worked for a period of less than 1 organization.
companies has built good reputation and that the The study findings comes into agreement with
company rating on its performance is indicated by Schaltegger and Synnestvedt (2002) who argued
the level of responsibility they offer to the that not only the level of sustainability performance,
community. Majority also were of the opinion that but also the kind of sustainability management with
the policies within the governing framework are which a certain level is achieved, influences the
reliable in enhancing performance of the company financial outcome of the organizations.
and finally most of them were in agreement with the The study findings also concurs with Figge et al.,
statement that the annual reports of the company (2002) who found out that sustainability
show great participation of the company on management with balanced scorecard helps in
community development projects. This implies that integrating the three pillars of sustainability into a
sustainable management systems are an important single and overarching strategic management tool
mechanism for improving corporate sustainability that significantly impact the economic success of a
performance. It can generate business value through business.
measurement and management of sustainability
risks and opportunities.
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The study findings also concur with Okwoma (2012) of Kenya. CSR was measured using financial
who studied the effects of corporate social spending on CSR activities. The study found out that
responsibility on the financial performance of CSR had a positive and significant effect on ROA
commercial banks in Kenya. This study used and ROE. The study further found out that CSR
longitudinal research design and covered the year contributed significantly to the financial
2007 to 2011 both years inclusive. Financial performance of large and medium size commercial
performance was measured by use of accounting banks but did not have any significant effect on the
ratios that included ROA, ROE and data obtained ROA of small commercial banks.
from supervisory reports compiled by central bank
From table 4.11 F-statistics produced (F = 15.547) relationship between corporate social responsibility
and p<0.05 indicating that the model was significant practices on firm performance. The regression
thus confirming the fitness of the model. This model statistically significantly predicts the
implies that there was statistically significant outcome variable; it was a good fit for the data.
The results in table 4.12 indicated that sustainability performance. Therefore, the multiple regression
management systems CSR (β=0.149, p<0.05), model equation was developed as follows;
coefficients were all significant to be used for Y= 1.070 + 0.149 X1 + …………………… Equ.4.1
multiple regression. This give an implication that a When the model is translated it forms the following
unit increase in sustainability management systems model;
CSR causes a 0.149 unit increase in firm Firm performance = 1.070 + 0.149 sustainability
management systems …………………….Equ. 4.2
The study findings also concurs with Figge et al., single and overarching strategic management tool
(2002) who found out that sustainability that significantly impact the economic success of a
management with balanced scorecard helps in business.
integrating the three pillars of sustainability into a
Summary, Conclusion and Recommendations Conclusions
Summary of the Findings The study concluded that the sugarcane company
The findings are summarized based on the specific policies articulate for corporate social responsibility.
objectives as follows; Some indicated that corporate social responsibility
adopted by companies has built good reputation.
Effects of sustainability management systems on Also some of them indicated that the company rating
firm performance on its performance is indicated by the level of
The study findings indicated that sustainability responsibility they offer to the community.
management systems have an effect on firm The study concluded that that the sugarcane
performance. Since majority of respondents agreed company supports the development projects that
that the sugarcane company policies articulate for benefits the local citizens. It also supports most of
corporate social responsibility. Some indicated that the community activities through funding as one of
corporate social responsibility adopted by its objective to economically empower the
companies has built good reputation. Also some of community and ensure that its operations and
them indicated that the company rating on its processing management are environmentally
performance is indicated by the level of friendly. Finally the company has initiated programs
responsibility they offer to the community. Majority that support the local vulnerable communities.
also were of the opinion that the policies within the Recommendations
governing framework are reliable in enhancing The study recommends the following;
performance of the company and finally most of The study recommends that the companies should
them were in agreement with the statement that The encourage sustainability management systems since
annual reports of the company show great sustainable management systems is an important
participation of the company on community mechanism for improving corporate sustainability
development projects. This implies that sustainable performance. It can generate business value through
management systems are an important mechanism measurement and management of sustainability
for improving corporate sustainability performance. risks and opportunities.
It can generate business value through measurement Recommendation of Further Research
and management of sustainability risks and The study recommends further researchers to study
opportunities. on corporate social responsibility strategy and
financial performance of firms in Kenya which the
study didn’t cover.
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