Parameters Quality Use

Improvement
Tool

Problem Flowchart The flowchart shows the steps as

Identification boxes of various kinds, and their
order by connecting the boxes with
arrows. This diagrammatic
representation illustrates a solution
model to a given problem.

Affinity Diagram The Affinity process is a good way to

get people to work on a creative level
to address difficult issues..

Problem Check sheet used to collect data in real time at the

Description location where the data is generated.

Pareto Chart is a type of chart that contains both

bars and a line graph, where
individual values are represented in
descending order by bars, and the
cumulative total is represented by
the line.

Problem Fishbone diagram also called a cause and effect

Analysis diagram is a visualization tool for
categorizing the potential causes of
a problem in order to identify its
root causes.

Matrix diagram is a tool that allows a team to

identify the presence and strengths
of relationships between two or
more lists of items. It provides a
compact way of representing many-
to-many relationships of varying
strengths.

Solution Process Decision Program is a technique designed to help

Development Chart (PDCP) prepare contingency plans. The
emphasis of the PDPC is to identify
the consequential impact of failure
on activity plans, and create
appropriate contingency plans to
limit risks