Web Quizzes

Web Quizzes no Needs Assessme 3 4211573 1

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1
In the chapter opening vignette about NetApp, the primary needs assessment method used
was:

task analysis.
A)

competency analysis.
B)

SME's.
C)

focus groups.
D)

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2
Which of the following is an organizational symptom indicating that training may be needed?

Pay raises have been increasing for the last five years.
A)

The T & D budget for next year has not yet been approved.
B)

The number of accidents in the warehouse increased this year.

C)

There has not been a training program conducted in nine months.

D)

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3
The question, "Do I have the budget to buy training services?" is most appropriately asked
by _____ at the _____ level of analysis.

upper-level managers, organizational

A)

trainers, organizational
B)

mid-level managers, person

C)

upper-level managers, task

D)

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4
_____ would be least useful as a needs assessment method.

Performing the job

A)

Job evaluation ratings

B)

Help desk management software

C)

Interviews with SME's

D)

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5
Which of the following is not an important issue in organizational analysis.

if training supports the organization's strategic direction

A)

if managers, peers and employees support training

B)

if training will be outsourced or done internally

C)

what training resources are available

D)

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6
The factors that influence individual employee performance include all of the following
except:

personal characteristics.
A)

employee preferences for needs assessment methods.

B)

rewards.
C)

feedback.
D)

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7
The best predictor of both performance in training and performance on the job is:

conscientiousness.
A)
 reading ability.
B)

cognitive ability.
C)

there is no one best predictor.

D)

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8
Which of the following is not true of task analysis?

Results in a description of work activities, including tasks performed and skills,

A) knowledge, and abilities required to successfully complete job tasks
Involves developing a preliminary list of tasks performed on the job by interviewing and
B) observing expert employees and their managers

Results in an assessment of employees' readiness for training

C)

Involves the verification of tasks using task inventories and/or expert committees
D)

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9
Since no one method of needs assessment is superior to others, multiple methods are
typically used.

True
A)

False
B)

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10
Competency modeling is a new approach to needs assessment that focuses on identifying
personal capabilities including: knowledge, skills, attitudes, values and personal
characteristics.

True
A)

False
B)